Gran Hotel Concordia Irapuato

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There was a power outage when I arrived, but the staff managed it very well. Friendly staff beautiful, clean room and comfy bed. Breakfast offered a good variety

exelente servicio

We found that even it's a new hotel, they are in the learning curve and there are some key point they need to pay attention. - The bed was not well done, the person in charge don't stretch the linen, she only covers it completely wrinkled with the top blanket. - The carpet was not vacuumed during the three days we were there - On the other hand no one is taking care of the plants they have, all of them are needing water daily.

Saturday at 9AM they had one cook and one waiter working at the hotel restaurant. They should have said service would be slow before we sat down. Restaurant service was substandard. Everything else was great.