Regina Resort and Aqua Park Hurghada

The resort is clean, has beautiful yards and private beach. But I was a little disappointed with my room. We arrived at the resort after midnight, took about 15 minutes to check in, when we finally got to our room and use the bathroom, no toilet paper, wanted to take a shower, no towels. Walk back to the reception and ask for, they said someone will bring them over. But didn’t happen.

I like to be honest here, there could have been more stars achieved if things would have been put right. I we t with a friend, we booked two chalets each (I am snoring). My friend got an upgrade next to the beach, even I paid for the rooms. If an upgrade, why only one person, we were also long ways apart. After long discussion, I got a room in the same complex. Room looked clean apart from a pubic hair in the shower unit which didn't disappear from that place the whole stay. My bed was only made by stretching the planet over the bed, underneath there was the still messed up bed linen with the sand on it as I felt when going to bed. So there could be some improvement. But these are minor things as I am holiday. The beach was live let, but was messed up by loud music almost none-stop, loud as in a club! If you come to relax, that's no place to stay, if you come for clubbing, you will be happy! I understand that most beaches have music, but it could be at a volume where people still can have conversations with each other. But what really annoyed me was that I was charged for two water bottles from the minibar, where I didn't touch the minibar at all! I also should have received daily two bottles of water of which one day I didn't receive it at all! When I told reception, they were strict I have to pay for these two bottles even I repeat I got told them that I have not used them! Seems like that reception believes staff more than guests! Otherwise I can't fault that place!

I think the property is beautiful and clean. My only concern is: no internet in the rooms, only lobby, sharing areas, no a lot of variety of foods. No night club as announced in amenities.

We stayed at this hotel for the New Year , accommodation was a chalet , basic but clean . The beach area is well equipped with sun beds and canopies, possibly may be a bit overcrowded in peak times. daily food options were good with a moderate selection, The New Years gala was absolutely amazing, the staff were working so hard preparing for the event in the run up setting up the pool area , the array of food was out of this world ,like a banquet for a king. Staff were very friendly and wanted to engage in general chit chat , they also appeared to take pride in their jobs , whether they were gardening, cleaning or waitering, visited the on site spa twice , facilities were ok , however the massages were brilliant both times . Hotel is situated on a busy street with plenty of tourists shops, harbour is a short walk and has plenty of restaurants and a nice view. Overall for what we paid we had a nice relaxing break and would revisit but not at peak time.

Sehr freundliches Personal, auch wenn es manchmal etwas länger dauert. Essen ist ok, das Animationsprogramm nervt manchmal.

Es war eine sehr schöner Strand und neue Liegen. Das essen war sehr gut. Das grosse minus war das wir um 12 uhr unsere Essensbändchen abgeben mussten und erst um 23.55 den Rückflug hatten. Das heisst man konnte nichts mehr essen und trinken.Ich war schon 97 mal in hurghada. DAS HATTE ICH NOCH IN KEINEM HOTEL GEHABT.

Pleasant stay. I got spacious room with seaview. It is not new any more but the location by the beach is good. Nice and quiet at night.

The hotel atmosphere and location was vary good. Staffs are friendly Room weren't as expected and were very down grated. No toiletries, apart from one liquid soap for for body and one for hand wash. The food was same and vary little choices every day. All the rooms need to be upgraded. The garden and surroundings was beautiful and the beaches was on the door steps and clean Overall the location and surroundings was beautiful, but internals needs to be upgraded for customers to returns back. No Wi-Fi and little connection in reception areas only.

Friendly staff, great service, and an exceptional animation team

A combination of brilliant and terrible in one. Fantastic location and with a private beach with a great diving club. Just DON’T GET ALL INCLUSIVE

The resort is clean, has beautiful yards and private beach. But I was a little disappointed with my room. We arrived at the resort after midnight, took about 15 minutes to check in, when we finally got to our room and use the bathroom, no toilet paper, wanted to take a shower, no towels. Walk back to the reception and ask for, they said someone will bring them over. But didn’t happen.

I like to be honest here, there could have been more stars achieved if things would have been put right. I we t with a friend, we booked two chalets each (I am snoring). My friend got an upgrade next to the beach, even I paid for the rooms. If an upgrade, why only one person, we were also long ways apart. After long discussion, I got a room in the same complex. Room looked clean apart from a pubic hair in the shower unit which didn't disappear from that place the whole stay. My bed was only made by stretching the planet over the bed, underneath there was the still messed up bed linen with the sand on it as I felt when going to bed. So there could be some improvement. But these are minor things as I am holiday. The beach was live let, but was messed up by loud music almost none-stop, loud as in a club! If you come to relax, that's no place to stay, if you come for clubbing, you will be happy! I understand that most beaches have music, but it could be at a volume where people still can have conversations with each other. But what really annoyed me was that I was charged for two water bottles from the minibar, where I didn't touch the minibar at all! I also should have received daily two bottles of water of which one day I didn't receive it at all! When I told reception, they were strict I have to pay for these two bottles even I repeat I got told them that I have not used them! Seems like that reception believes staff more than guests! Otherwise I can't fault that place!

Très bon hôtel proche de tout, l’état du nettoyage des chambres laisse à désirer

We stayed at this hotel for the New Year , accommodation was a chalet , basic but clean . The beach area is well equipped with sun beds and canopies, possibly may be a bit overcrowded in peak times. daily food options were good with a moderate selection, The New Years gala was absolutely amazing, the staff were working so hard preparing for the event in the run up setting up the pool area , the array of food was out of this world ,like a banquet for a king. Staff were very friendly and wanted to engage in general chit chat , they also appeared to take pride in their jobs , whether they were gardening, cleaning or waitering, visited the on site spa twice , facilities were ok , however the massages were brilliant both times . Hotel is situated on a busy street with plenty of tourists shops, harbour is a short walk and has plenty of restaurants and a nice view. Overall for what we paid we had a nice relaxing break and would revisit but not at peak time.

Zuerst dachte ich, die schlechten Bewertungen sind übertrieben, da doch sehr viele das Hotel loben und die Fotos ganz o. k. aussehen. Allerdings musste ich feststellen, dass die guten übertrieben sind und die schlechten richtig. Schon das Check-in dauerte ewig, ca. 20 Minuten. Zuerst ignorierten sie einem einfach, dann fanden sie die Reservierung nicht und dann gab es ein Problem mit der Schlüsselkarte. Einfach alles völlig unorganisiert und durcheinander. Eigentlich hatte ich ein Deluxe Zimmer mit Meersicht gebucht. Bekommen habe ich eines mit Poolsicht. Beim Bau hatten Sie allgemein das Deluxe komplett vergessen - Verschiedene Sachen waren nicht in Ordnung. Nach der Reklamation habe ich ein neues Zimmer bekommen. Auf den ersten Blick sah es ganz o. k. aus. Allerdings habe ich das ganze Ausmass erst am nächsten Tag realisiert, da es am Vorabend schon dunkel war, ich müde und nur noch schlafen gehen wollte. Es hatte nur partielle Meersicht und das Zimmer war unter aller Sau. Es roch merkwürdig, war dreckig und mit Deluxe hatte das Zimmer keine Gemeinsamkeiten. Warmwasser gab es auch keines. Zum Glück war das Bett sauber. Auch der Essensbereich könnte eine gründliche Reinigung gebrauchen. Da ich nur noch eine Nacht vor mir hatte, dachte ich Augen zu und durch. Das positive war aber, dass das Personal sehr freundlich ist, das Essen o. k., und der Strand ist auch in Ordnung.

- Property is good and well maintained - Rooms are not very clean especially the bad rooms - Service during the meal times is very bad. Personnel is overburdened. Food quality is average.

Het hotel kan een renovatie gebruiken, het personeel in het restaurant mag wat meer glimlachen al valt dat niet mee met zoveel Russen die zich echt lomp gedragen. De kamer jongen was heel beleefd en maakte goed schoon en ook aan het strand waren ze. Heel vriendelijk vooral Ramy Abdo hij heeft me goed geholpen , het eten was middelmatig.

Hôtel plus que pitoyable je ne comprends même pas que l'on puisse encore proposer des hôtels aussi insalubre sur ce genre de site . Personnel désagréable propreté horrible dégueulasse et encore je suis polie . Une honte de proposer des chambres dans un tel état

Booked because the price was reasonable. Room was big and clean. Cleaning was done without reminder. But bathroom was stinky and molded with broken flush. The food was ok altough repetitive. The location is a big positive at small pier for diving and excursions. The view from the premium room and the beach nice.

The pressure in the shower was wxtremely liw and 5 days out of 7 there was cold only water from the shower. Also poor selection of food (same choises every day). But beda comfy, sheets clean, location and staff fantastic.

I think the property is beautiful and clean. My only concern is: no internet in the rooms, only lobby, sharing areas, no a lot of variety of foods. No night club as announced in amenities.

We stayed at this hotel for the New Year , accommodation was a chalet , basic but clean . The beach area is well equipped with sun beds and canopies, possibly may be a bit overcrowded in peak times. daily food options were good with a moderate selection, The New Years gala was absolutely amazing, the staff were working so hard preparing for the event in the run up setting up the pool area , the array of food was out of this world ,like a banquet for a king. Staff were very friendly and wanted to engage in general chit chat , they also appeared to take pride in their jobs , whether they were gardening, cleaning or waitering, visited the on site spa twice , facilities were ok , however the massages were brilliant both times . Hotel is situated on a busy street with plenty of tourists shops, harbour is a short walk and has plenty of restaurants and a nice view. Overall for what we paid we had a nice relaxing break and would revisit but not at peak time.

- Property is good and well maintained - Rooms are not very clean especially the bad rooms - Service during the meal times is very bad. Personnel is overburdened. Food quality is average.

Very old rooms, because of tiles you hear a needle fall 3 rooms down the hallway. slow wifi which is not everywhere available and logs off directly when you do not use it. Buffet is standard, desert is excellent! Very friendly employees

Booked because the price was reasonable. Room was big and clean. Cleaning was done without reminder. But bathroom was stinky and molded with broken flush. The food was ok altough repetitive. The location is a big positive at small pier for diving and excursions. The view from the premium room and the beach nice.

First of all - This is a kid friendly hotel so I was not surprised by the kids and all the noise. But.. Here is everything else that is not ok.. The hotel is not at shown as the pictures, which I know is typical. But it was in SO bad condition. The water in the shower barely lets water run thru. Often the water is cold (i did complain about this several times). The aircondition makes such a loud noise that it will interrupt your sleep. The card key to the room door doesnt work - every day i needed to go to the reception so they could reset. And also, I requested a double bed which i did not get even tho the hotel was not fully booked. The buffet (all inclusive) was absoloutely HORROR. Such bad food, bad quality. Same food every day! And leftovers from dinner gets thru for many days, guess they dont waste which is good. But same leftovers for 4 - 5 days is no good (and yes i did get sick). Bonus info: somehow, this hotel attracts same kind of people. Meaning: jumps infront of you in line, grabs food with hands/fingers, takes food to sniff and puts back in the buffet. Very rude and uncivilazed kind of behaviour. The staff: they will never leave you alone regarding to selling services. If you are taking a nap at the beach, they will wake you up. If you tell them: no please i dont want anything - they will sit for you long time and try to sell. This was not for me, and i wouldnt come back here.

Pleasant stay. I got spacious room with seaview. It is not new any more but the location by the beach is good. Nice and quiet at night.

Es ist genau das, was ich erwartet habe. Für zwei Nächte war es für mich vollkommen in Ordnung. Ich hatte das Hotel wegen der Lage in der Stadt ausgewählt. Normaler lokaler Standard.

The hotel atmosphere and location was vary good. Staffs are friendly Room weren't as expected and were very down grated. No toiletries, apart from one liquid soap for for body and one for hand wash. The food was same and vary little choices every day. All the rooms need to be upgraded. The garden and surroundings was beautiful and the beaches was on the door steps and clean Overall the location and surroundings was beautiful, but internals needs to be upgraded for customers to returns back. No Wi-Fi and little connection in reception areas only.

The pressure in the shower was wxtremely liw and 5 days out of 7 there was cold only water from the shower. Also poor selection of food (same choises every day). But beda comfy, sheets clean, location and staff fantastic.

The resort is clean, has beautiful yards and private beach. But I was a little disappointed with my room. We arrived at the resort after midnight, took about 15 minutes to check in, when we finally got to our room and use the bathroom, no toilet paper, wanted to take a shower, no towels. Walk back to the reception and ask for, they said someone will bring them over. But didn’t happen.

I like to be honest here, there could have been more stars achieved if things would have been put right. I we t with a friend, we booked two chalets each (I am snoring). My friend got an upgrade next to the beach, even I paid for the rooms. If an upgrade, why only one person, we were also long ways apart. After long discussion, I got a room in the same complex. Room looked clean apart from a pubic hair in the shower unit which didn't disappear from that place the whole stay. My bed was only made by stretching the planet over the bed, underneath there was the still messed up bed linen with the sand on it as I felt when going to bed. So there could be some improvement. But these are minor things as I am holiday. The beach was live let, but was messed up by loud music almost none-stop, loud as in a club! If you come to relax, that's no place to stay, if you come for clubbing, you will be happy! I understand that most beaches have music, but it could be at a volume where people still can have conversations with each other. But what really annoyed me was that I was charged for two water bottles from the minibar, where I didn't touch the minibar at all! I also should have received daily two bottles of water of which one day I didn't receive it at all! When I told reception, they were strict I have to pay for these two bottles even I repeat I got told them that I have not used them! Seems like that reception believes staff more than guests! Otherwise I can't fault that place!

Staff need customer service training!

Greta staff and good central location, staff friendly.

Réceptionniste négligeant. 3 heures pour attendre Hôtel bien placé c’est tout. Le restaurant pas terrible. Le service est bof…

Overall we had a good time. There are things to improve of course but can’t complain for the price we’ve paid. Special thanks to receptionist Kareem for arranging an early check in after a super tiring flight.

Het hotel kan een renovatie gebruiken, het personeel in het restaurant mag wat meer glimlachen al valt dat niet mee met zoveel Russen die zich echt lomp gedragen. De kamer jongen was heel beleefd en maakte goed schoon en ook aan het strand waren ze. Heel vriendelijk vooral Ramy Abdo hij heeft me goed geholpen , het eten was middelmatig.

Very old rooms, because of tiles you hear a needle fall 3 rooms down the hallway. slow wifi which is not everywhere available and logs off directly when you do not use it. Buffet is standard, desert is excellent! Very friendly employees

Was an amazing stay, the reception staff, the bar staff and beach staff were all amazing and so hospitable. Got an excellent chef too, the food was s o delicious.

Reception staff are very rude and totally unhelpfully

The resort is clean, has beautiful yards and private beach. But I was a little disappointed with my room. We arrived at the resort after midnight, took about 15 minutes to check in, when we finally got to our room and use the bathroom, no toilet paper, wanted to take a shower, no towels. Walk back to the reception and ask for, they said someone will bring them over. But didn’t happen.

We stayed at this hotel for the New Year , accommodation was a chalet , basic but clean . The beach area is well equipped with sun beds and canopies, possibly may be a bit overcrowded in peak times. daily food options were good with a moderate selection, The New Years gala was absolutely amazing, the staff were working so hard preparing for the event in the run up setting up the pool area , the array of food was out of this world ,like a banquet for a king. Staff were very friendly and wanted to engage in general chit chat , they also appeared to take pride in their jobs , whether they were gardening, cleaning or waitering, visited the on site spa twice , facilities were ok , however the massages were brilliant both times . Hotel is situated on a busy street with plenty of tourists shops, harbour is a short walk and has plenty of restaurants and a nice view. Overall for what we paid we had a nice relaxing break and would revisit but not at peak time.

Greta staff and good central location, staff friendly.

Very nice resort great atmosphere helpful friendly staff certainly will come again

Booked because the price was reasonable. Room was big and clean. Cleaning was done without reminder. But bathroom was stinky and molded with broken flush. The food was ok altough repetitive. The location is a big positive at small pier for diving and excursions. The view from the premium room and the beach nice.

Pleasant stay. I got spacious room with seaview. It is not new any more but the location by the beach is good. Nice and quiet at night.

Es ist genau das, was ich erwartet habe. Für zwei Nächte war es für mich vollkommen in Ordnung. Ich hatte das Hotel wegen der Lage in der Stadt ausgewählt. Normaler lokaler Standard.

The hotel atmosphere and location was vary good. Staffs are friendly Room weren't as expected and were very down grated. No toiletries, apart from one liquid soap for for body and one for hand wash. The food was same and vary little choices every day. All the rooms need to be upgraded. The garden and surroundings was beautiful and the beaches was on the door steps and clean Overall the location and surroundings was beautiful, but internals needs to be upgraded for customers to returns back. No Wi-Fi and little connection in reception areas only.

I was charged stuff from the refrigerator and I didn't even open that one so.....not great! The location of the hotel is excellent. Will be back but I will take a photo of the minibar just in case!!

A combination of brilliant and terrible in one. Fantastic location and with a private beach with a great diving club. Just DON’T GET ALL INCLUSIVE

I think the property is beautiful and clean. My only concern is: no internet in the rooms, only lobby, sharing areas, no a lot of variety of foods. No night club as announced in amenities.

We stayed at this hotel for the New Year , accommodation was a chalet , basic but clean . The beach area is well equipped with sun beds and canopies, possibly may be a bit overcrowded in peak times. daily food options were good with a moderate selection, The New Years gala was absolutely amazing, the staff were working so hard preparing for the event in the run up setting up the pool area , the array of food was out of this world ,like a banquet for a king. Staff were very friendly and wanted to engage in general chit chat , they also appeared to take pride in their jobs , whether they were gardening, cleaning or waitering, visited the on site spa twice , facilities were ok , however the massages were brilliant both times . Hotel is situated on a busy street with plenty of tourists shops, harbour is a short walk and has plenty of restaurants and a nice view. Overall for what we paid we had a nice relaxing break and would revisit but not at peak time.

Réceptionniste négligeant. 3 heures pour attendre Hôtel bien placé c’est tout. Le restaurant pas terrible. Le service est bof…

Es war eine sehr schöner Strand und neue Liegen. Das essen war sehr gut. Das grosse minus war das wir um 12 uhr unsere Essensbändchen abgeben mussten und erst um 23.55 den Rückflug hatten. Das heisst man konnte nichts mehr essen und trinken.Ich war schon 97 mal in hurghada. DAS HATTE ICH NOCH IN KEINEM HOTEL GEHABT.

Very old rooms, because of tiles you hear a needle fall 3 rooms down the hallway. slow wifi which is not everywhere available and logs off directly when you do not use it. Buffet is standard, desert is excellent! Very friendly employees

Booked because the price was reasonable. Room was big and clean. Cleaning was done without reminder. But bathroom was stinky and molded with broken flush. The food was ok altough repetitive. The location is a big positive at small pier for diving and excursions. The view from the premium room and the beach nice.

Was an amazing stay, the reception staff, the bar staff and beach staff were all amazing and so hospitable. Got an excellent chef too, the food was s o delicious.

The hotel atmosphere and location was vary good. Staffs are friendly Room weren't as expected and were very down grated. No toiletries, apart from one liquid soap for for body and one for hand wash. The food was same and vary little choices every day. All the rooms need to be upgraded. The garden and surroundings was beautiful and the beaches was on the door steps and clean Overall the location and surroundings was beautiful, but internals needs to be upgraded for customers to returns back. No Wi-Fi and little connection in reception areas only.

The pressure in the shower was wxtremely liw and 5 days out of 7 there was cold only water from the shower. Also poor selection of food (same choises every day). But beda comfy, sheets clean, location and staff fantastic.

A combination of brilliant and terrible in one. Fantastic location and with a private beach with a great diving club. Just DON’T GET ALL INCLUSIVE