Name: Holiday Inn Express & Suites - Saugerties - Hudson Valley by IHG
Address: 2777 Route 32, Saugerties, New York, United States of America, Saugerties, New York, US
Price range: $140–$537 per night
Rating: 8.55

What guests think

Guests at Holiday Inn Express & Suites - Saugerties - Hudson Valley by IHG frequently praise the spotless, modern rooms and friendly, well-run service, while recurring complaints focus on noise from thin walls and occasional breakfast or amenity inconsistencies.

Many find the location convenient near the Thruway and a short drive to Saugerties, Woodstock and Hunter Mountain, with some rooms offering mountain views. Facilities like the indoor pool and fitness room are appreciated, though guests cite mixed experiences with pool temperature or hours and on-site EV charger reliability. Expect a clean, comfortable stay with potential noise and variable breakfast execution.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an indoor pool and a fitness room; both are appreciated, but reports note a cold pool, early closing or occasional closure, and a too-warm gym. EV chargers exist on-site, though reliability has been mixed.

Related guest reviews

2

Michael

Jun 30, 2023

·

Stayed 1 night

Went to check in at 930pm for a $300 room, asked for late check out and stay was extended a half hour. Anywhere else ive ever requested late check out has always given an extra hour. Not a single car in the lot when we left and check in was 3pm so Im cknfused why 11am instead of 10:30 wasnt an open option being as we didnt even check in till 9:30 Asked for extra towels never recieved them Room service came to clean the room at 10am sharp at check out time. When inexpressed politely we had a late check out was given an atittude. Pool was covered and unable to be used. Ckntinental breakfast was scrambled wggs and sausage patties.....jam and cream cheese. No bagels in sight so nothing to write home about. 4 strikes and probally wont go back.

6

Amy

May 27, 2025

·

Stayed 1 night

The Swimming pool close too early and night time noisy can't sleep very well

6

Alicia

Aug 11, 2024

·

Stayed 2 nights

Property overall appears clean and modern, however gym area not air conditioned so makes it too hot to work out, car chargers haven’t worked in many months, had to drive to another city. The front desk people hang out in the lobby and eat.

10

vijaykumar

May 6, 2024

·

Stayed 2 nights

Newer Property. Clean and Well maintained. Courteous staff and owner very helpful. EV Charging available which is a plus. Just ask on counter for the TAB to start charging.

10

Joshua

Jan 20, 2025

·

Stayed 3 nights

Great spot for skiing at Hunter. Clean rooms, safe feel. Breakfast at 6 is very convenient. They also fixed up the two level 2 J1772 chargers which is helpful for EV owners as well.

10

Dorothy

May 21, 2025

·

Stayed 1 night

Indoor pool was nice. Breakfast was ok

6

Allison

Jan 3, 2023

·

Stayed 19,359 nights

The hotel is new and clean, but the breakfast is very limited and gone before 9am so if your not up by 7am do not bother because it is not replenished. The pool is freezing cold so scratch that off your list and the wi-fi is terrible so don't plan on working from here. Gaming systems are also not allowed to connect so tell the kids! It is convenient to 87 and Saugerties is a cute little town. When we stayed for NYE the fire alarm went off at 2am and everyone had to evacuate their rooms and nobody was given a reason till the following morning when we learned an idiot was smoking on our floor...fun times. Use your own discretion....

10

Zachary

May 11, 2025

·

Stayed 1 night

Our family of three, which includes, a feisty 4-year old, had a lovely 1-night stay in this hotel. Everything was super clean. The breakfast was outstanding. The indoor pool was a smash hit.

8

Jonathan

Aug 9, 2024

·

Stayed 1 night

It’s a decent hotel for the price and it has a fitness center

10

Jose

Feb 20, 2023

·

Stayed 1 night

My family slept very comfortably, the pool was small but enjoyable, the breakfast was just right, it all looked clean and modern - I would certainly return!

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Cleanliness

Reviews repeatedly highlight very clean, well-maintained rooms and common areas. A few guests reported serious lapses, including an isolated bed bug claim and a bathroom cleanliness issue.

Related guest reviews

10

Jill

Feb 15, 2025

·

Stayed 1 night

We only stayed for one night but the hotel was spotless and very comfortable. Nice staff and a decent breakfast. Perfect for our needs.

10

Leslie

Jun 30, 2025

·

Stayed 1 night

Lovely property and exceptionally clean!!

2

kaoru

Jun 29, 2024

·

Stayed 1 night

Bed bugs. Disgusting. Than horrible service

10

Armida

Nov 2, 2025

·

Stayed 1 night

Excellent service, super friendly staff. Cleanliness, comfort and accessibility throughout the hotel..delicious breakfast. Check-in and check-out easy and fast.

10

Carol

Dec 6, 2025

·

Stayed 2 nights

The whole hotel was spotless! The staff were over the top friendly!!

10

Edwin

Jan 30, 2025

·

Stayed 2 nights

Very clean and modern facilities.

2

Stephanie

Mar 10, 2025

·

Stayed 2 nights

Manager was beyond rude. Room was not cleaned properly. There was blood all in the bathroom. Two pillowcases had stuff on them. Luckily, I brought lysol and cleaned what I could. In order to use the lights in the room, you have to insert your room key into the wall. Positives: TV worked great and the water in the shower was hot. Overall, we will not be staying here again.

10

colin

Sep 4, 2025

·

Stayed 1 night

Very clean and check in was easy.

10

Michele

Jan 27, 2025

·

Stayed 1 night

Nice, clean modern hotel.

10

Robert

Jul 22, 2025

·

Stayed 2 nights

SUPER clean and friendly staff, great value!!

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Rooms

Rooms are modern, comfortable and often spacious, with good beds, blackout shades and some mountain views. However, many note thin walls and floor noise (and some road/train noise), plus occasional Wi‑Fi outages or locked streaming apps.

Related guest reviews

6

Susan

Nov 9, 2025

·

Stayed 1 night

If you need to go to bed early, don’t come here without earplugs. Or try staying in an even numbered room on the first floor. The hotel can’t do anything about this, but it’s on a well-traveled road AND close to train tracks, which were very busy the Sunday night I stayed. Train running and blaring at least until 10 PM, by which time, in my third floor room, I had dragged bedding into the sound-proof bathroom (very nice, spacious, up to date). First floor rooms probably get significantly less noise. Muffled noise from other rooms is mildly annoying — thin walls, as other reviews have stated. Check-in was very professional; the clerk was friendly and efficient. The room was neat and clean and very much up to date. Coffee maker, frig and microwave - check. Black-out shade - check. First time I’ve had to use the key card to keep the lights on, but what a good idea — saves energy. For safety, the bathroom light is independent. Note to bridesmaids, the mirror light is super bright. Breakfast was fine and the clerk made a point of checking with all the guests.

8

Jerry

Sep 13, 2025

·

Stayed 3 nights

Unlike previous Holiday Inn Express locations, the desk staff were always present. The location is not really close to any of the places we wanted to visit . The room was very nice. The walls and ceiling were not sound proof.

10

Julie

Nov 13, 2023

·

Stayed 1 night

Beautiful room. No blow dryer which was odd. Stayed here before and happy - during the night you could hear noise coming from 4Th floor. We stayed on the 3Rd floor.

10

Linda

Nov 28, 2025

·

Stayed 3 nights

The room and bed are so comfortable. Both Firm and Soft pillows....LABELED! Plenty of places to put clothes and a full sized luggage shelf available. Excellent lighting. Really unique. Two pull down shades and one is a blackout shade that is fabulous. The bathroom has great lighting and plenty of counter space. The breakfast is fine and the area to sit is lovely. The people who work the front are wonderfully friendly. I highly recommend this hotel.

6

Valerie

Sep 2, 2025

·

Stayed 2 nights

There appears to be no soundproofing between the walls. The people next to us were very loud at night and early in the morning so we were unable to sleep much. I would not return to this hotel for this reason.

6

Dana

Aug 14, 2023

·

Stayed 3 nights

I originally chose this hotel because of the high cleanliness rating. It was indeed clean and up to date. We arrived on a Wednesday and all was well, however the Wi-Fi went out Thursday morning and was still not working when we checked out on Sunday. Considering I had work to do and deadlines to meet this was unacceptable. The desk staff did not seem overly concerned and that was very frustrating. Every time I inquired about the service and asked for an update they knew nothing. I had to leave the property to get any work done. I also had parking issues on two of the nights as there were no parking spots left when we returned from dinner. I was told to park in the handicap parking which definitely was uncomfortable for as other guests saw us getting in and out of the car and thought we were taking advantage.

8

Scott

Oct 3, 2024

·

Stayed 1 night

Clean and quiet. Was disappointed that werent able to stream any tv apps, apparently all tvs locked out from app usage.

8

Matthew

Feb 9, 2023

·

Stayed 2 nights

nice view from our room

10

David

May 26, 2025

·

Stayed 1 night

Facility looked up to date, but could hear noise from next room.

10

Alex

Nov 13, 2024

·

Stayed 1 night

Nice spacious room

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Service

Staff are frequently described as friendly, attentive and efficient, and several guests found the hotel well managed. Some experienced poor management, billing issues, inflexibility on changes, or unhelpful responses.

Related guest reviews

6

Sohug

Jan 8, 2025

·

Stayed 2 nights

Everything was great except the manager. It looks like he doesn’t like it if you booked from a third party like Expedia. There was a false charge after we left the hotel but removed later.

2

Michael

Jun 30, 2023

·

Stayed 1 night

Went to check in at 930pm for a $300 room, asked for late check out and stay was extended a half hour. Anywhere else ive ever requested late check out has always given an extra hour. Not a single car in the lot when we left and check in was 3pm so Im cknfused why 11am instead of 10:30 wasnt an open option being as we didnt even check in till 9:30 Asked for extra towels never recieved them Room service came to clean the room at 10am sharp at check out time. When inexpressed politely we had a late check out was given an atittude. Pool was covered and unable to be used. Ckntinental breakfast was scrambled wggs and sausage patties.....jam and cream cheese. No bagels in sight so nothing to write home about. 4 strikes and probally wont go back.

10

Armida

Nov 2, 2025

·

Stayed 1 night

Excellent service, super friendly staff. Cleanliness, comfort and accessibility throughout the hotel..delicious breakfast. Check-in and check-out easy and fast.

10

Barbara

Apr 24, 2023

·

We stayed there for a surprise 😁 for my daughter baby shower we got there early and they allowed us to check in early. The rooms where clean and comfortable and staff was excellent.

2

Stephanie

Mar 10, 2025

·

Stayed 2 nights

Manager was beyond rude. Room was not cleaned properly. There was blood all in the bathroom. Two pillowcases had stuff on them. Luckily, I brought lysol and cleaned what I could. In order to use the lights in the room, you have to insert your room key into the wall. Positives: TV worked great and the water in the shower was hot. Overall, we will not be staying here again.

10

Janet

Jun 10, 2025

·

Stayed 3 nights

Staff was terrific. Especially night front desk. I checked in around 2am. He suggested a room on an upper floor, due to I was a woman traveling alone. He also suggested one with a view of my homeland Catskill mountains. He got to know why I was here and made it a nice visit. Thank you.

8

Mary

Aug 21, 2023

·

Stayed 4 nights

We gave 4 separate cards for 4 rooms, but check-in staff charged my card for 2 rooms! Staff was no where to find upon 6:30 am checkout. Rooms were very clean and beds comfy with good linen. Towels scratchy and small and toilet paper was the worst one experienced in the US!

10

Donna

Aug 24, 2025

·

Stayed 2 nights

I stayed with my three young grandchildren, 3,3, and 7. Everything was wonderful. Staff was friendly and so helpful!!

2

Hilary

Sep 9, 2024

·

Stayed 4 nights

This place has a staff that is possibly the most incompetent and non customer focused team I have ever experienced. The parent company should be appalled. Between Messing up reservations, housekeeping losing customers personal items and no leadership/manager available ever. It’s the land of “we can’t help you” or “we don’t know” and “we can’t reach the manager”. The breakfast set up was late and not consistent. If you are looking for a hotel that treats their customers like guests, this is NOT the place for you.

10

Don

Nov 12, 2025

·

Stayed 1 night

Clean, breakfast was great—lady at desk was wonderful

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AI-generated summary based on recent guest reviews

Location

Convenient off the Thruway and a short drive to Saugerties, Woodstock and Hunter Mountain, with scenic mountain views from some rooms. A few felt it wasn’t near their plans and noted noise from the nearby road and trains.

Related guest reviews

10

Jamie

Jul 6, 2025

·

Stayed 3 nights

The hotel is in a very convenient location. The hotel was very clean, the front desk staff was extremely friendly, and the towels and bedding were perfectly clean every day. It was a very nice stay and hotel overall.

8

Jessica

Feb 5, 2023

·

Stayed 1 night

Me and a few friends stayed here while visiting Hunter mountain. The location was great, only about 25-30 minutes from the mountain. The room was clean and really nice. The breakfast could have been alittle bit better, but it was nice to have prior to going to the slopes.

6

Susan

Nov 9, 2025

·

Stayed 1 night

If you need to go to bed early, don’t come here without earplugs. Or try staying in an even numbered room on the first floor. The hotel can’t do anything about this, but it’s on a well-traveled road AND close to train tracks, which were very busy the Sunday night I stayed. Train running and blaring at least until 10 PM, by which time, in my third floor room, I had dragged bedding into the sound-proof bathroom (very nice, spacious, up to date). First floor rooms probably get significantly less noise. Muffled noise from other rooms is mildly annoying — thin walls, as other reviews have stated. Check-in was very professional; the clerk was friendly and efficient. The room was neat and clean and very much up to date. Coffee maker, frig and microwave - check. Black-out shade - check. First time I’ve had to use the key card to keep the lights on, but what a good idea — saves energy. For safety, the bathroom light is independent. Note to bridesmaids, the mirror light is super bright. Breakfast was fine and the clerk made a point of checking with all the guests.

8

Jerry

Sep 13, 2025

·

Stayed 3 nights

Unlike previous Holiday Inn Express locations, the desk staff were always present. The location is not really close to any of the places we wanted to visit . The room was very nice. The walls and ceiling were not sound proof.

10

Daniela

Oct 25, 2024

·

Stayed 1 night

Great property! Spacious and clean rooms. Convenient to town and major highways.

8

Gustavo

Apr 18, 2025

·

Stayed 2 nights

Nice property and close to many attractions and restaurants. It would help if staff was more familiar with the area and suggest different venues specially when traveling with kids. Very close (1.5miles) to downtown where you can find nice restaurants and bars. Very convenient if have a car

10

Kristian

Feb 21, 2024

·

Stayed 1 night

Close to highway. Close to Saugerties downtown

10

Joshua

Jan 20, 2025

·

Stayed 3 nights

Great spot for skiing at Hunter. Clean rooms, safe feel. Breakfast at 6 is very convenient. They also fixed up the two level 2 J1772 chargers which is helpful for EV owners as well.

8

Anna

Jun 1, 2024

·

Stayed 1 night

Convenient nice place to stay whether you need a place for the night for a stop after a long drive or coming to spend a day skiing.

8

John

Sep 3, 2025

·

Stayed 1 night

Property is clean and close to Thruway, View of mountains nice. 3pm is a late check in

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Dining

Many guests enjoyed the free breakfast and found it adequate to good. Others encountered late setup, limited or unreplenished hot items, broken equipment, or a lack of gluten‑free options.

Related guest reviews

4

Carey

Apr 26, 2025

·

Stayed 1 night

breakfast was a joke, didn't open until 7am, pancake machine didn't work, under staffed

4

Courtney

Jul 25, 2024

·

Stayed 4 nights

Cold hot breakfast was not what I signed up for. The walls were so thin I could hear everything. Hotel was clean and staff was helpful with extra sheets for the pullout bed.

10

Linda

Nov 28, 2025

·

Stayed 3 nights

The room and bed are so comfortable. Both Firm and Soft pillows....LABELED! Plenty of places to put clothes and a full sized luggage shelf available. Excellent lighting. Really unique. Two pull down shades and one is a blackout shade that is fabulous. The bathroom has great lighting and plenty of counter space. The breakfast is fine and the area to sit is lovely. The people who work the front are wonderfully friendly. I highly recommend this hotel.

6

Marisa

Jan 8, 2024

·

Stayed 1 night

The continental breakfast was very minimal. No hot food ready when it opened. No hot water to make oatmeal. Otherwise it was an easy and pleasant stay.

10

Christine

Oct 29, 2024

·

Stayed 3 nights

Front desk staff was nice and breakfast was very good

8

Joseph

Mar 31, 2025

·

Stayed 1 night

Breakfast was way better than expected.

6

Allison

Jan 3, 2023

·

Stayed 19,359 nights

The hotel is new and clean, but the breakfast is very limited and gone before 9am so if your not up by 7am do not bother because it is not replenished. The pool is freezing cold so scratch that off your list and the wi-fi is terrible so don't plan on working from here. Gaming systems are also not allowed to connect so tell the kids! It is convenient to 87 and Saugerties is a cute little town. When we stayed for NYE the fire alarm went off at 2am and everyone had to evacuate their rooms and nobody was given a reason till the following morning when we learned an idiot was smoking on our floor...fun times. Use your own discretion....

6

michael

Mar 21, 2024

·

Stayed 1 night

Stayed 1 night for a short ski trip. Hotel was in convenient location and good overall but the included breakfast was a disaster as there was almost no food available...as if the kitchen staff didn't show up for work. Guests were trying to eat quickly so they could head to the ski slopes and just ended up looking around in disbelief that they were being screwed out of breakfast before leaving (hungry) in disgust.

10

Don

Nov 12, 2025

·

Stayed 1 night

Clean, breakfast was great—lady at desk was wonderful

10

Mary

Feb 1, 2025

·

Stayed 1 night

Our experience was excellent. It was a beautiful, clean, safe, hotel with a wonderful breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$160
February	$163
March	$140
April	$147
May	$200
June	$197
July	$257
August	$220
September	$246
October	$249
November	$166
December	$152

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $216	16 $213	17 $330	18 $458	19 $464
20 $161	21 $160	22 $177	23 $181	24 $168	25 $398	26 $347
27 $140	28 $157	29 $171	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
				1 $221	2 $393	3 $409
4 $164	5 $168	6 $175	7 $187	8 $217	9	10 $463
11 $164	12 $168	13 $178	14 $185	15 $278	16	17 $537
18 $152	19 $168	20 $172	21 $181	22 $203	23 $366	24 $398
25 $146	26 $160	27 $162	28 $176	29 $190	30 $260	31 $266

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communication)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Standard Room

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Saugerties - Hudson Valley by IHG

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Prices for upcoming dates