Kanan Tulum Hotel & Spa Adults Only Playground
195 US$
/ noche
Promedio para septiembre
Precios para Kanan Tulum Hotel & Spa Adults Only Playground
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195 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Kanan Tulum Hotel & Spa Adults Only Playground, los precios por noche son de 163 US$ de media en el mes más barato (octubre) y de 498 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 498 US$ |
| febrero | 289 US$ |
| marzo | 302 US$ |
| abril | 215 US$ |
| mayo | 247 US$ |
| junio | 184 US$ |
| julio | 177 US$ |
| agosto | 237 US$ |
| septiembre | 195 US$ |
| octubre | 163 US$ |
| noviembre | 282 US$ |
| diciembre | 363 US$ |
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sept · 195 US$
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Más caro: enero (aprox. 498 US$)
Más barato: octubre (aprox. 163 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte, aquí tienes una piscina al aire libre y bicicletas de alquiler, entre muchas otras instalaciones. Encontrarás también c...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte, aquí tienes una piscina al aire libre y bicicletas de alquiler, entre muchas otras instalaciones. Encontrarás también conexión a Internet wifi gratis y servicios de conserjería.
Servicios empresariales
Tendrás atención multilingüe, consigna de equipaje y una caja fuerte en recepción a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Come algo en Caracol Restaurant, uno de los 3 restaurantes de este hotel, o simplemente llama al servicio de habitaciones con horario limitado. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 3 bares con salón. Se ofrece un desayuno continental gratuito todos los días de 08:00 a 12:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 23 habitaciones con decoraciones diferentes, equipadas con minibar y máquina de café espresso. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de ducha y bañera combinadas, bañeras de agua termal y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Kanan Tulum Hotel & Spa Adults Only Playground está en una fantástica zona de Tulum (Zona Hotelera), a solo unos pasos de Playa de Tulum y a apenas 3 min en coche de Reserva de la biosfera Sian Ka'an. Además, este hotel de playa se encuentra a 10,8 km de Ruinas mayas de Tulum y a 7,1 km de Playa Paraíso.
Qué hay cerca
Playa de Tulum(0.1 millas)
Escultura Ven a la Luz(0.4 millas)
Reserva de la biosfera Sian Ka'an(1.4 millas)
Museo SFER IK(2.5 millas)
Parque del Jaguar(2.9 millas)
Parque Nacional Tulum(3 millas)
Acceso al Parque Jaguar(3 millas)
Mirador Jaguar Tulum(3 millas)
Playa Akun(3.3 millas)
Playa pública Las Palmas(3.9 millas)
Playa(4.2 millas)
Centro comercial Hunab Lifestyle Center(4.3 millas)
Playa Paraíso(4.4 millas)
Centro de salud y bienestar Holistika Art Walk(5.5 millas)
Parque Dos Aguas(5.8 millas)
Aeropuerto Internacional de Tulum (TQO)(29.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(77.8 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Boca Paila Road Km 8 Tulum, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 millas)
Escultura Ven a la Luz (0.4 millas)
Reserva de la biosfera Sian Ka'an (1.4 millas)
Museo SFER IK (2.5 millas)
Parque del Jaguar (2.9 millas)
Parque Nacional Tulum (3 millas)
Opciones de habitación
6
Rt Suite Tree House Gv
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
495 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Espacio de trabajo portátil
7
Suite estudio Premium, 1 habitación, vistas al mar, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Suite Signature, 1 cama de matrimonio grande, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
581 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Espacio de trabajo portátil
6
Jungle View 1St Floor 1 King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
517 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Pov 2Nd Floor 1 King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
517 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Pov 2Nd Floor 2D
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Jungle View 1St Floor 2D
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
517 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Kanan Tulum Hotel & Spa Adults Only Playground
8.9
Fabuloso
Basado en 423 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Kanan Tulum Hotel & Spa Adults Only Playground impresiona a muchos huéspedes con su llamativo diseño de casas en los árboles, su ubicación frente a la playa y sus nidos dignos de fotografiar, mientras que los comentarios frecuentes destacan una animada atmósfera de club de playa y música fuerte que puede llegar a las habitaciones hasta tarde.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Kanan Tulum Hotel & Spa Adults Only Playground impresiona a muchos huéspedes con su llamativo diseño de casas en los árboles, su ubicación frente a la playa y sus nidos dignos de fotografiar, mientras que los comentarios frecuentes destacan una animada atmósfera de club de playa y música fuerte que puede llegar a las habitaciones hasta tarde.
El personal es ampliamente elogiado por su amabilidad y atención, aunque varias reseñas señalan respuestas lentas, interacciones poco útiles en la recepción o con el servicio de conserjería, y frustraciones ocasionales con la administración o la facturación. Las habitaciones son únicas y generalmente cómodas, pero algunas se ven anticuadas, carecen de privacidad en el baño y muestran desgaste; muchas áreas requieren subir escaleras y no hay ascensor. La comida se describe a menudo como deliciosa, con ambientes memorables en la azotea y en la playa, pero las bebidas y los precios reciben comentarios mixtos, y las algas marinas o los desechos en la playa pueden afectar la costa. Espere una estancia vibrante y con un diseño vanguardista en un club de playa, más que un retiro tranquilo.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones se centran en un enérgico club de playa con DJ, nidos en la azotea y una ubicación frente a la playa; el spa y la piscina son apreciados, aunque algunas partes de la propiedad se ven un poco desgastadas y hay muchas escaleras sin ascensor. El ruido de la música puede llegar a todo el recinto, lo que limita la relajación.
Reseñas de huéspedes relacionadas
10
NANCY E
1 ene 2025
·
Se alojó 7 noches
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Mark
31 may 2025
·
Se alojó 4 noches
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
10
Kristen
31 may 2025
·
Se alojó 3 noches
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
6
ewelina
16 jun 2025
·
Se alojó 6 noches
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
10
Natasha
6 dic 2023
·
Se alojó 1 noche
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
10
Douglas
1 ene 2024
·
Se alojó 3 noches
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
Enrique
2 jun 2025
·
Se alojó 2 noches
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
8
Cindy
4 ene 2025
·
Se alojó 9 noches
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Joaquin
22 ago 2024
·
Se alojó 2 noches
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
8
Tatiana
15 abr 2025
·
Se alojó 4 noches
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas suelen mencionar habitaciones limpias y áreas comunes ordenadas. Algunos señalan desgaste, ocasionales arena o plagas, y escombros en la playa durante las épocas de algas marinas.
Reseñas de huéspedes relacionadas
10
kayla
8 jul 2025
·
Se alojó 2 noches
The property was stunning. Minus the seaweed
The property was stunning. Minus the seaweed
8
Jennifer
11 ago 2025
·
Se alojó 5 noches
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Javier
27 may 2025
·
Se alojó 3 noches
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
2
Oyunsanaa
17 nov 2025
·
Se alojó 6 noches
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
6
Shiv
3 mar 2025
·
Se alojó 3 noches
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
10
jason
10 feb 2026
·
Se alojó 3 noches
Room was very clean. Staff was very nice and helpful. Would stay again
Room was very clean. Staff was very nice and helpful. Would stay again
10
Loren
16 oct 2023
·
Se alojó 3 noches
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
4
Naomi
10 jun 2025
·
Se alojó 3 noches
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
10
vicki
21 nov 2023
·
Se alojó 7 noches
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
6
Penh Ilene
18 oct 2025
·
Se alojó 3 noches
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas y tienen un estilo único con una estética de casa en el árbol, vistas al océano y bañeras grandes o nidos privados en algunas unidades. Los inconvenientes incluyen baños de planta abierta con poca privacidad, muebles anticuados o camas incómodas en algunos lugares, un ruido de música considerable y acceso solo por escaleras.
Reseñas de huéspedes relacionadas
6
Keith
5 feb 2024
·
Se alojó 3 noches
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
10
Valencia
3 ene 2025
·
Se alojó 4 noches
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
6
Selma
28 mar 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
6
Shiv
3 mar 2025
·
Se alojó 3 noches
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
6
ewelina
16 jun 2025
·
Se alojó 6 noches
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
8
Vardhini
19 dic 2024
·
Se alojó 3 noches
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Douglas
1 ene 2024
·
Se alojó 3 noches
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
vicki
21 nov 2023
·
Se alojó 7 noches
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
10
Luis
25 nov 2024
·
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
6
Penh Ilene
18 oct 2025
·
Se alojó 3 noches
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por su amabilidad y atención en el club de playa, los restaurantes y el servicio de limpieza, con algunos miembros del personal que destacan. Sin embargo, varias reseñas citan un servicio lento o que no responde, una recepción o conserjería poco útiles y disputas ocasionales con la administración o la facturación.
Reseñas de huéspedes relacionadas
6
Gurleen
5 dic 2025
·
Se alojó 4 noches
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
4
Zaide
17 nov 2023
·
Se alojó 4 noches
La atención que tuvimos fue muy mala
La atención que tuvimos fue muy mala
10
Beatriz
2 ago 2025
·
Se alojó 6 noches
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
8
Jennifer
11 ago 2025
·
Se alojó 5 noches
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 may 2025
·
Se alojó 3 noches
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
10
Shane
8 may 2025
·
Se alojó 4 noches
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
Loren
16 oct 2023
·
Se alojó 3 noches
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
2
Cindry
13 feb 2025
·
Se alojó 2 noches
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
10
Jose
28 sept 2023
·
Se alojó 4 noches
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
10
Nikki
18 abr 2025
·
Se alojó 4 noches
Very accommodating staff! They go above and beyond.
Very accommodating staff! They go above and beyond.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Primera ubicación en Tulum Beach que está a poca distancia de muchos restaurantes, bares y tiendas, con acceso inmediato a la playa y vistas. La zona es muy animada y ruidosa debido a los clubes y eventos cercanos, y la carretera de acceso puede ser accidentada.
Reseñas de huéspedes relacionadas
10
NANCY E
1 ene 2025
·
Se alojó 7 noches
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Milan
22 feb 2025
·
Se alojó 2 noches
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
10
Alberto
6 abr 2024
·
Se alojó 9 noches
Ubicación excelente. Diseño único
Ubicación excelente. Diseño único
6
Selma
28 mar 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
10
Shane
8 may 2025
·
Se alojó 4 noches
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
sergina
10 jul 2024
·
Se alojó 3 noches
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
8
Vardhini
19 dic 2024
·
Se alojó 3 noches
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Natasha
6 dic 2023
·
Se alojó 1 noche
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
8
Cindy
4 ene 2025
·
Se alojó 9 noches
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Dinara
11 sept 2023
·
Se alojó 5 noches
Beautiful hotel and awesome location, everything is near
Beautiful hotel and awesome location, everything is near
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida se describe a menudo como deliciosa, con cenas memorables en la azotea, desayunos en la playa y un servicio de habitaciones y degustaciones agradables. Algunos huéspedes encontraron las bebidas débiles o caras, notaron comidas ocasionales mediocres y mencionaron horarios de apertura tardíos o la falta de desayuno incluido.
Reseñas de huéspedes relacionadas
6
Gurleen
5 dic 2025
·
Se alojó 4 noches
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
10
Basheera
21 dic 2024
·
Se alojó 2 noches
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
10
DINA
8 abr 2025
·
Se alojó 2 noches
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
10
Samantha
21 dic 2024
·
Se alojó 2 noches
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
10
Jeffrey
24 ene 2025
·
Se alojó 5 noches
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
10
Leland
16 oct 2024
·
Se alojó 4 noches
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
8
Jennifer
11 ago 2025
·
Se alojó 5 noches
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 may 2025
·
Se alojó 3 noches
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
8
Suman Sourav
22 sept 2023
·
Se alojó 2 noches
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
10
Efua
10 ene 2024
·
Se alojó 1 noche
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Lourdes
26 jul 2026
·
Se alojó 4 noches
Excelente servicio y la comida deliciosa!
Excelente servicio y la comida deliciosa!
10
Sara
6 jun 2026
·
Se alojó 1 noche
El hotel estaba limpio, personal muy accesible y amables.
El hotel estaba limpio, personal muy accesible y amables.
10
Juana
21 abr 2026
·
Se alojó 1 noche
Hermosa vista
Hermosa vista
10
MARCela
1 abr 2026
·
Se alojó 2 noches
La alberca es una experiencia única !! Climatizada y súper diseñada! Rooftop increíble
La alberca es una experiencia única !! Climatizada y súper diseñada! Rooftop increíble
10
Lissette
12 jun 2025
·
Se alojó 2 noches
Todo muy bonito y padre
Todo muy bonito y padre
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 183.65964939651488USD
- 2026-09-19: 183.1866708526611USD
- 2026-09-20: 182.6805955558777USD
- 2026-09-21: 179.28758235855102USD
- 2026-09-22: 182.6805955558777USD
- 2026-09-23: 183.1463517150879USD
- 2026-09-24: 182.6805955558777USD
- 2026-09-25: 182.6805955558777USD
- 2026-09-26: 192.14013137283325USD
- 2026-09-27: 183.14558039245605USD
- 2026-09-28: 183.24735991973876USD
- 2026-09-29: 183.24735991973876USD
- 2026-09-30: 183.24735991973876USD
- 2026-10-01: 183.24735991973876USD
- 2026-10-02: 183.14558039245605USD
- 2026-10-03: 183.24735991973876USD
- 2026-10-04: 183.24735991973876USD
- 2026-10-05: 183.24735991973876USD
- 2026-10-06: 183.24735991973876USD
- 2026-10-07: 183.24735991973876USD
- 2026-10-08: 183.2653457611084USD
- 2026-10-09: 183.24735991973876USD
- 2026-10-10: 183.24735991973876USD
- 2026-10-11: 183.2653457611084USD
- 2026-10-12: 183.24993683853148USD
- 2026-10-13: 183.2653457611084USD
- 2026-10-14: 183.24735991973876USD
- 2026-10-15: 183.24735991973876USD
- 2026-10-16: 183.24735991973876USD
- 2026-10-17: 183.44029575805664USD
- 2026-10-18: 188.3359856826782USD
- 2026-10-19: 192.14013137283325USD
- 2026-10-20: 188.3359856826782USD
- 2026-10-21: 194.94508118362427USD
- 2026-10-22: 192.16220171813964USD
- 2026-10-23: 194.39321737060547USD
- 2026-10-24: 192.34730161972044USD
- 2026-10-25: 192.14013137283325USD
- 2026-10-26: 192.34730161972044USD
- 2026-10-27: 192.16220171813964USD
- 2026-10-28: 192.16220171813964USD
- 2026-10-29: 192.34730161972044USD
- 2026-10-30: 192.14013137283325USD
- 2026-10-31: 194.19114837112426USD
- 2026-11-01: 277.6412451118469USD
- 2026-11-02: 229.5270859611511USD
- 2026-11-03: 229.5270859611511USD
- 2026-11-04: 229.76875536575315USD
- 2026-11-05: 271.17344189300536USD
- 2026-11-06: 229.55190852584838USD
- 2026-11-07: 283.9233874671936USD
- 2026-11-08: 272.7207852127075USD
- 2026-11-09: 277.6412451118469USD
- 2026-11-10: 223.29639433135983USD
- 2026-11-11: 240.50926524353025USD
- 2026-11-12: 229.5270859611511USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 229.5270859611511USD
- 2026-11-16: 229.5270859611511USD
- 2026-11-17: 229.55190852584838USD
- 2026-11-18: 229.5270859611511USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. La recepción está abierta todos los días de 07:00 a 23:00. Si tienes previsto llegar después de las 00:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan niños de 17 años o menos en este alojamiento sólo para adultos.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Transporte al aeropuerto: 260 USD por vehículo (ida y vuelta, máximo 3 personas)
- Mascotas: 150 USD por mascota, por estancia
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Mesas y zona de picnic
Solo para adultos
Snack Bar/Deli
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Concierge Services
Internet
WiFi gratuito
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Buceo
Windsurf
Pesca
Piscina al aire libre
Música en directo
Bicycle Tour Information
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite