Kanan Tulum Hotel & Spa Adults Only Playground
US$ 282
/noite
Média para novembro
Preços para Kanan Tulum Hotel & Spa Adults Only Playground
Selecione datas para ver preços e disponibilidade
US$ 282
/noite
Média para novembro
Preços médios mensais
Em Kanan Tulum Hotel & Spa Adults Only Playground, o preço por noite é, em média, US$ 163 no mês mais barato (outubro) e US$ 498 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 498 |
| fevereiro | US$ 289 |
| março | US$ 302 |
| abril | US$ 215 |
| maio | US$ 247 |
| junho | US$ 184 |
| julho | US$ 177 |
| agosto | US$ 165 |
| setembro | US$ 176 |
| outubro | US$ 163 |
| novembro | US$ 282 |
| dezembro | US$ 363 |
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nov. · US$ 282
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Mais caro: janeiro (aprox. US$ 498)
Mais barato: outubro (aprox. US$ 163)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará uma piscina exterior e aluguer de bicicletas. O espaço dispõe t...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará uma piscina exterior e aluguer de bicicletas. O espaço dispõe também de Wi-fi grátis e de serviços de concierge.
Comodidades para negócios
As principais comodidades incluem assistência multilingue, armazenamento de bagagem e um cofre na receção. Este hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 3 bares/lounges. Este hotel serve pequenos-almoços completos diariamente entre as 8:00 e as 12:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 23 quartos com decoração personalizada, com um minibar e uma máquina de café expresso. Mantenha-se em contacto graças à internet sem fios. As casas de banho estão equipadas com uma combinação polibã/banheira, banheira de água mineral e artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em Tulum (Zona Hotelera), Kanan Tulum Hotel & Spa Adults Only Playground ficará a alguns passos de Playa de Tulum e a 3 minuto(s) de carro de Reserva de la Biósfera Sian-Ka'an. Este hotel de praia está a 7,1 km (4,4 mi) de Playa Paraiso e a 10,8 km (6,7 mi) de Ruínas Maias de Tulum.
O que há nas proximidades
Playa de Tulum(0.1 milhas)
Escultura Ven a la Luz(0.4 milhas)
Reserva de la Biósfera Sian-Ka'an(1.4 milhas)
SFER IK(2.5 milhas)
Parque Jaguar(2.9 milhas)
Parque Nacional de Tulum(3 milhas)
Entrada do Parque Jaguar(3 milhas)
Mirante do Jaguar Tulum(3 milhas)
Praia Akun(3.3 milhas)
Playa de Aceso Libre Las Palmas(3.9 milhas)
Praia(4.2 milhas)
Centro de Estilo de Vida Hunab(4.3 milhas)
Playa Paraiso(4.4 milhas)
Caminhada de Arte Holistika(5.5 milhas)
Parque Dos Aguas(5.8 milhas)
Aeroporto Internacional de Tulum (TQO)(29.5 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(77.8 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
Boca Paila Road Km 8 Tulum, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 milhas)
Escultura Ven a la Luz (0.4 milhas)
Reserva de la Biósfera Sian-Ka'an (1.4 milhas)
SFER IK (2.5 milhas)
Parque Jaguar (2.9 milhas)
Parque Nacional de Tulum (3 milhas)
Opções de quartos
6
Jungle View Suite, 2 Double Beds, First Floor
Detalhes do quarto
2 Camas De Casal
Dormidas 4
517 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Ocean Vibes Suite, Oceanfront
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Round Tower Suite with Jungle View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
495 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho para computador portátil
6
Jungle View Suite, 1 King Bed, First Floor
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
517 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Partial Ocean View Suite, 2 Double Beds, Second Floor
Detalhes do quarto
2 Camas De Casal
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Partial Ocean View Suite, 1 King Bed, Second Floor
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
517 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
5
Signature Suite, 1 King Bed, Jungle View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
581 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho para computador portátil
Avaliações dos hóspedes sobre Kanan Tulum Hotel & Spa Adults Only Playground
8.9
Fabuloso
Com base em 434 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Kanan Tulum Hotel & Spa Adults Only Playground impressiona muitos hóspedes com seu design impressionante de casa na árvore, localização à beira-mar e ninhos dignos de foto, enquanto comentários frequentes destacam a animada energia de um clube de praia e música alta que pode ecoar pelos quartos até tarde.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Kanan Tulum Hotel & Spa Adults Only Playground impressiona muitos hóspedes com seu design impressionante de casa na árvore, localização à beira-mar e ninhos dignos de foto, enquanto comentários frequentes destacam a animada energia de um clube de praia e música alta que pode ecoar pelos quartos até tarde.
O atendimento é amplamente elogiado como amigável e atencioso, embora várias avaliações relatem respostas lentas, interações pouco úteis na recepção ou com o concierge e frustrações ocasionais com a gerência ou cobranças. Os quartos são únicos e geralmente confortáveis, mas alguns parecem datados, com pouca privacidade no banheiro e sinais de desgaste; muitas áreas exigem subir escadas e não há elevador. A comida é frequentemente descrita como deliciosa, com ambientes memoráveis no terraço e na praia, mas as bebidas e os preços recebem avaliações mistas, e algas marinhas ou detritos na praia podem afetar a costa. Espere uma estadia vibrante e com foco no design de um clube de praia, em vez de um refúgio tranquilo.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações se concentram em um clube de praia enérgico com DJs, ninhos no terraço e uma estrutura à beira-mar; o spa e a piscina são apreciados, embora algumas partes da propriedade pareçam um pouco desgastadas e haja muitas escadas sem elevador. O ruído da música pode percorrer todo o terreno, limitando o relaxamento.
Avaliações dos hóspedes relacionadas
10
NANCY E
1 de jan. de 2025
·
A estadia foi de 7 noites
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Mark
31 de mai. de 2025
·
A estadia foi de 4 noites
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
10
Kristen
31 de mai. de 2025
·
A estadia foi de 3 noites
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
6
ewelina
16 de jun. de 2025
·
A estadia foi de 6 noites
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
10
Natasha
6 de dez. de 2023
·
A estadia foi de 1 noite
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
10
Douglas
1 de jan. de 2024
·
A estadia foi de 3 noites
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
Enrique
2 de jun. de 2025
·
A estadia foi de 2 noites
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
8
Cindy
4 de jan. de 2025
·
A estadia foi de 9 noites
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Joaquin
22 de ago. de 2024
·
A estadia foi de 2 noites
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
8
Tatiana
15 de abr. de 2025
·
A estadia foi de 4 noites
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As avaliações frequentemente mencionam quartos limpos e áreas comuns arrumadas. Alguns mencionam desgaste, presença ocasional de areia ou pragas e detritos na praia durante períodos de algas marinhas.
Avaliações dos hóspedes relacionadas
10
kayla
8 de jul. de 2025
·
A estadia foi de 2 noites
The property was stunning. Minus the seaweed
The property was stunning. Minus the seaweed
8
Jennifer
11 de ago. de 2025
·
A estadia foi de 5 noites
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Javier
27 de mai. de 2025
·
A estadia foi de 3 noites
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
2
Oyunsanaa
17 de nov. de 2025
·
A estadia foi de 6 noites
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
6
Shiv
3 de mar. de 2025
·
A estadia foi de 3 noites
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
10
jason
10 de fev. de 2026
·
A estadia foi de 3 noites
Room was very clean. Staff was very nice and helpful. Would stay again
Room was very clean. Staff was very nice and helpful. Would stay again
10
Loren
16 de out. de 2023
·
A estadia foi de 3 noites
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
4
Naomi
10 de jun. de 2025
·
A estadia foi de 3 noites
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
10
vicki
21 de nov. de 2023
·
A estadia foi de 7 noites
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
6
Penh Ilene
18 de out. de 2025
·
A estadia foi de 3 noites
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e com um estilo único com estética de casa na árvore, vista para o oceano e banheiras grandes ou ninhos privativos em algumas unidades. As desvantagens incluem banheiros em plano aberto com privacidade limitada, móveis datados ou camas desconfortáveis em alguns lugares, ruído significativo da música e acesso apenas por escadas.
Avaliações dos hóspedes relacionadas
6
Keith
5 de fev. de 2024
·
A estadia foi de 3 noites
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
10
Valencia
3 de jan. de 2025
·
A estadia foi de 4 noites
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
6
Selma
28 de mar. de 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
6
Shiv
3 de mar. de 2025
·
A estadia foi de 3 noites
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
6
ewelina
16 de jun. de 2025
·
A estadia foi de 6 noites
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
8
Vardhini
19 de dez. de 2024
·
A estadia foi de 3 noites
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Douglas
1 de jan. de 2024
·
A estadia foi de 3 noites
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
vicki
21 de nov. de 2023
·
A estadia foi de 7 noites
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
10
Luis
25 de nov. de 2024
·
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
6
Penh Ilene
18 de out. de 2025
·
A estadia foi de 3 noites
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como amigável e atencioso em todo o clube de praia, restaurantes e camareiras, com alguns funcionários que se destacam. No entanto, várias avaliações citam serviço lento ou sem resposta, recepção ou concierge pouco úteis e disputas ocasionais com a gerência ou cobranças.
Avaliações dos hóspedes relacionadas
6
Gurleen
5 de dez. de 2025
·
A estadia foi de 4 noites
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
4
Zaide
17 de nov. de 2023
·
A estadia foi de 4 noites
La atención que tuvimos fue muy mala
La atención que tuvimos fue muy mala
10
Beatriz
2 de ago. de 2025
·
A estadia foi de 6 noites
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
8
Jennifer
11 de ago. de 2025
·
A estadia foi de 5 noites
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 de mai. de 2025
·
A estadia foi de 3 noites
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
10
Shane
8 de mai. de 2025
·
A estadia foi de 4 noites
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
Loren
16 de out. de 2023
·
A estadia foi de 3 noites
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
2
Cindry
13 de fev. de 2025
·
A estadia foi de 2 noites
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
10
Jose
28 de set. de 2023
·
A estadia foi de 4 noites
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
10
Nikki
18 de abr. de 2025
·
A estadia foi de 4 noites
Very accommodating staff! They go above and beyond.
Very accommodating staff! They go above and beyond.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização privilegiada na Praia de Tulum, a uma curta distância a pé de muitos restaurantes, bares e lojas, com acesso imediato à praia e vistas. A área é muito animada e barulhenta devido a clubes e eventos próximos, e a estrada de acesso pode ser acidentada.
Avaliações dos hóspedes relacionadas
10
NANCY E
1 de jan. de 2025
·
A estadia foi de 7 noites
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Milan
22 de fev. de 2025
·
A estadia foi de 2 noites
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
10
Alberto
6 de abr. de 2024
·
A estadia foi de 9 noites
Ubicación excelente. Diseño único
Ubicación excelente. Diseño único
6
Selma
28 de mar. de 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
10
Shane
8 de mai. de 2025
·
A estadia foi de 4 noites
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
sergina
10 de jul. de 2024
·
A estadia foi de 3 noites
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
8
Vardhini
19 de dez. de 2024
·
A estadia foi de 3 noites
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Natasha
6 de dez. de 2023
·
A estadia foi de 1 noite
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
8
Cindy
4 de jan. de 2025
·
A estadia foi de 9 noites
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Dinara
11 de set. de 2023
·
A estadia foi de 5 noites
Beautiful hotel and awesome location, everything is near
Beautiful hotel and awesome location, everything is near
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida é frequentemente descrita como deliciosa, com jantares memoráveis no terraço, cafés da manhã na praia e serviço de quarto e degustações agradáveis. Alguns hóspedes acharam as bebidas fracas ou caras, notaram refeições ocasionais ruins e mencionaram horários de abertura tardios ou café da manhã não incluso.
Avaliações dos hóspedes relacionadas
6
Gurleen
5 de dez. de 2025
·
A estadia foi de 4 noites
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
10
Basheera
21 de dez. de 2024
·
A estadia foi de 2 noites
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
10
DINA
8 de abr. de 2025
·
A estadia foi de 2 noites
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
10
Samantha
21 de dez. de 2024
·
A estadia foi de 2 noites
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
10
Jeffrey
24 de jan. de 2025
·
A estadia foi de 5 noites
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
10
Leland
16 de out. de 2024
·
A estadia foi de 4 noites
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
8
Jennifer
11 de ago. de 2025
·
A estadia foi de 5 noites
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 de mai. de 2025
·
A estadia foi de 3 noites
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
8
Suman Sourav
22 de set. de 2023
·
A estadia foi de 2 noites
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
10
Efua
10 de jan. de 2024
·
A estadia foi de 1 noite
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Thamires
14 de abr. de 2026
·
A estadia foi de 1 noite
Quarto limpo, lugar incrível 😍
Quarto limpo, lugar incrível 😍
10
Janaina
8 de fev. de 2026
·
A estadia foi de 1 noite
Tudo estava perfeito
Tudo estava perfeito
6
vanessa
12 de fev. de 2025
·
A estadia foi de 4 noites
Foi a segunda vez que me hospedei no hotel . O quartos precisam ser mais modernizados o assoalho de madeira trocado a cama já não é mais tão confortável e mesmo sendo hóspede não pudemos sentar nas camas da praia . As mesmas não estavam reservadas passaram o dia livre e hóspede não tem preferência. O clima natureza do hotel é ótimo porém muito barulho tanto a música quanto limpeza e reformas.
Foi a segunda vez que me hospedei no hotel . O quartos precisam ser mais modernizados o assoalho de madeira trocado a cama já não é mais tão confortável e mesmo sendo hóspede não pudemos sentar nas camas da praia . As mesmas não estavam reservadas passaram o dia livre e hóspede não tem preferência. O clima natureza do hotel é ótimo porém muito barulho tanto a música quanto limpeza e reformas.
10
Lourdes
26 de jul. de 2026
·
A estadia foi de 4 noites
Excelente servicio y la comida deliciosa!
Excelente servicio y la comida deliciosa!
10
Beatriz
12 de jul. de 2026
·
A estadia foi de 4 noites
Dj vibe was Vegas style which we loved! Staff was very attentive and friendly, loved our treehouse for the price they had a complementary breakfast, which was great! We celebrated my husband‘s birthday, and they decorated our room. Also we celebrated anniversary at the same time and they decorated our room for $250. One complaint which wasn’t their fault is that there was a lot of seaweed on the beach I wish I would’ve known. Best time to visit is between mid October till March to avoid that. They had cute boutiques to buy bathing suits and outfits if needed also great restaurants walking distance. Gracias por todo!
Dj vibe was Vegas style which we loved! Staff was very attentive and friendly, loved our treehouse for the price they had a complementary breakfast, which was great! We celebrated my husband‘s birthday, and they decorated our room. Also we celebrated anniversary at the same time and they decorated our room for $250. One complaint which wasn’t their fault is that there was a lot of seaweed on the beach I wish I would’ve known. Best time to visit is between mid October till March to avoid that. They had cute boutiques to buy bathing suits and outfits if needed also great restaurants walking distance. Gracias por todo!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-02: 256.5973780741882USD
- 2026-11-03: 256.33981260580447USD
- 2026-11-04: 364.61356340716554USD
- 2026-11-05: 366.5817091918945USD
- 2026-11-06: 401.05262267889407USD
- 2026-11-07: 402.01062142181394USD
- 2026-11-08: 373.1066327559814USD
- 2026-11-09: 256.18903674490355USD
- 2026-11-10: 253.6510504131775USD
- 2026-11-11: 256.4364081941528USD
- 2026-11-12: 260.98582647225953USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 256.30709612228395USD
- 2026-11-16: 257.199081334259USD
- 2026-11-17: 256.6995060950317USD
- 2026-11-18: 268.02977416635133USD
- 2026-11-19: 266.51107022021483USD
- 2026-11-20: 266.85078548098755USD
- 2026-11-21: 267.0905754486694USD
- 2026-11-22: 256.33981260580447USD
- 2026-11-23: 255.58646263897705USD
- 2026-11-24: 260.0666059830322USD
- 2026-11-25: 386.1333939312744USD
- 2026-11-26: 459.52527737878415USD
- 2026-11-27: 257.199081334259USD
- 2026-11-28: 266.760866377533USD
- 2026-11-29: 402.6841097010498USD
- 2026-11-30: 257.199081334259USD
- 2026-12-01: 222.61934626611327USD
- 2026-12-02: 297.44450538885496USD
- 2026-12-03: 507.48409053479USD
- 2026-12-04: 636.9337218980713USD
- 2026-12-05: 631.3776570369873USD
- 2026-12-06: 224.98676633798217USD
- 2026-12-07: 215.70986741738892USD
- 2026-12-08: 215.5448506654358USD
- 2026-12-09: 224.98676633798217USD
- 2026-12-10: 292.33888981549075USD
- 2026-12-11: 259.436933203125USD
- 2026-12-12: 266.6109955133057USD
- 2026-12-13: 268.9789619982605USD
- 2026-12-14: 222.4888901418457USD
- 2026-12-15: 222.4888901418457USD
- 2026-12-16: 302.77992181567384USD
- 2026-12-17: 218.0305520950012USD
- 2026-12-18: 266.39118377407834USD
- 2026-12-19: 301.2556342108154USD
- 2026-12-20: 530.4643466343384USD
- 2026-12-21: 534.4609143973389USD
- 2026-12-22: 535.641132512146USD
- 2026-12-23: 531.463497112793USD
- 2026-12-24: NO DATA
- 2026-12-25: 529.306975416687USD
- 2026-12-26: 789.2420666000977USD
- 2026-12-27: 798.2343184537353USD
- 2026-12-28: 776.2532128326416USD
- 2026-12-29: 805.2283376520996USD
- 2026-12-30: 776.2532128326416USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. A receção está aberta diariamente das 7:00 às 23:00. Contacte o alojamento com antecedência se planeia chegar após as 0:00, através dos dados que constam na sua confirmação de reserva. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de crianças até aos 17 anos neste alojamento só para adultos.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Dados da empresa
Número de registo do alojamento 011-025-002145/2026
- Tarifa de pequeno-almoço completo: 17 USD por pessoa (valor aproximado)
- Taxa de transporte de/para o aeroporto: 260 USD por veículo (ida e volta, ocupação máxima de 3) pessoas
- Estadia de animais de estimação: 150 USD por animal, por estadia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Wi-fi gratuito
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