Serenity Hotel Boutique By Alsol
65 $
/ Nacht
Ø-Preis November
Preise für Serenity Hotel Boutique By Alsol
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
65 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Serenity Hotel Boutique By Alsol ist September mit durchschnittlich 48 $ pro Nacht der günstigste Monat und Dezember mit 104 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 98 $ |
| Februar | 94 $ |
| März | 80 $ |
| April | 70 $ |
| Mai | 59 $ |
| Juni | 51 $ |
| Juli | 55 $ |
| August | 53 $ |
| September | 48 $ |
| Oktober | 66 $ |
| November | 65 $ |
| Dezember | 104 $ |
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Nov · 65 $
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Am teuersten: Dezember (ca. 104 $)
Am günstigsten: September (ca. 48 $)
Über diese Unterkunft
Nutz folgende Freizeiteinrichtung: Außenpool. Du kannst aber auch den schönen Ausblick von folgendem Punkt genießen: Dachterrasse. Auch kostenloses WLAN und einen Concierge-Service bietet dieses Hotel.
Annehmlichkeiten
Nutz folgende Freizeiteinrichtung: Außenpool. Du kannst aber auch den schönen Ausblick von folgendem Punkt genießen: Dachterrasse. Auch kostenloses WLAN und einen Concierge-Service bietet dieses Hotel.
Services der Unterkunft
Zum Angebot gehören mehrsprachiges Personal, eine Gepäckaufbewahrung und ein Aufzug. Der Transferservice vom Hotel zum Flughafen (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Dieses Hotel bietet ein Restaurant mit hervorragenden Speisen. Nutz alternativ den Zimmerservice (bitte Zeiten beachten). Entspann dich mit einem erfrischenden Getränk an der Bar/Lounge oder der Poolbar.
Zimmer
Fühl dich in einem der 30 klimatisierten Zimmer mit LCD-Fernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Digitalempfang. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und kostenlose Toilettenartikel verfügen. Zur Austattung gehören Safes und Deckenventilatoren sowie Telefone, mit denen du kostenlose Ortsgespräche führen kannst.
Lage
In Playa del Carmen (Gonzalo Guerrero) gelegen, ist Serenity Hotel Boutique by Alsol 10 Gehminuten von Playa Mamitas und Quinta Avenida entfernt. Dieses Hotel ist 0,7 km von Playa del Carmen Hauptstrand und 2,7 km von Playa del Carmen Maritime Terminal entfernt.
In der Nähe
Super Chedraui Selecto Avenida 10(0.1 Meilen)
Mario Villanueva Madrid(0.2 Meilen)
Playa Mamitas(0.3 Meilen)
Quinta Avenida(0.3 Meilen)
Playa del Carmen Hauptstrand(0.4 Meilen)
Coco Beach(0.6 Meilen)
Playa Avenida Colosio(0.6 Meilen)
Einkaufszentrum Quinta Alegría(0.6 Meilen)
Calle Corazón(0.8 Meilen)
Calle 12(0.8 Meilen)
Pier Navega(0.8 Meilen)
Nuestra Senora del Carmen (Kirche)(0.9 Meilen)
Guadalupe-Kirche(0.9 Meilen)
Leuchtturm von Playa del Carmen(0.9 Meilen)
Frida-Kahlo-Museum(0.9 Meilen)
Flughafen Cozumel Intl. (CZM)(22 Meilen)
Flughafen Cancún (CUN)(34.1 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Informationsschalter für Ausflüge
Lage
10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Zazil-ha, Playa del Carmen, Solidaridad, Bundesstaat Quintana Roo, Mexiko
Super Chedraui Selecto Avenida 10 (0.1 Meilen)
Mario Villanueva Madrid (0.2 Meilen)
Playa Mamitas (0.3 Meilen)
Quinta Avenida (0.3 Meilen)
Playa del Carmen Hauptstrand (0.4 Meilen)
Coco Beach (0.6 Meilen)
Zimmeroptionen
5
One Bedroom Corner Suite
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
689 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Küche
5
Deluxe Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
269 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
6
One Bedroom Double Suite
Zimmerdetails
2 Einzelbetten
und 1 Schlafsofa
Für bis zu 3 Personen
431 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Küche
14
One Bedroom Suite
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 4 Personen
603 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Küche
6
Grand Junior Suite
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
829 ft²
Separater EssbereichKlimaanlageWLAN (kostenlos)Küche
Gästebewertungen zu Serenity Hotel Boutique By Alsol
8.4
Sehr gut
Basierend auf 598 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Serenity Hotel Boutique By Alsol loben Gäste die zentrale, fußläufige Lage in der Nähe der Fifth Avenue und des Strandes, die geräumigen Suiten mit Küchenzeile und den Dachpool. Freundliches Personal und ein gutes Preis-Leistungs-Verhältnis in Playa del Carmen werden ebenfalls erwähnt. In den Bewertungen wird wiederholt auf Serviceinkonsistenzen hingewiesen, darunter langsames oder eingeschränktes Frühstück, gelegentliche Abrechnungsfehler beim Check-in sowie ein unzuverlässiger oder zeitweise alkoholfreier Service an der Dachbar. Es kann zu Lärmbelästigung durch Veranstaltungen am Freitagabend oder durch Straßen- bzw. Bauarbeiten kommen. Einige Küchenzeilen mangeln an grundlegenden Dingen wie Besteck oder Spülmittel. Einige Gäste berichten außerdem von dünnen Wänden, schwachem Warmwasser oder Wasserdruck sowie beengten Parkmöglichkeiten oder eingeschränkter Barrierefreiheit. Insgesamt können Sie einen überwiegend sauberen, geräumigen und gut gelegenen Aufenthalt erwarten, der jedoch gelegentliche Kompromisse beim Service und Lärm beinhaltet.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Serenity Hotel Boutique By Alsol loben Gäste die zentrale, fußläufige Lage in der Nähe der Fifth Avenue und des Strandes, die geräumigen Suiten mit Küchenzeile und den Dachpool. Freundliches Personal und ein gutes Preis-Leistungs-Verhältnis in Playa del Carmen werden ebenfalls erwähnt. In den Bewertungen wird wiederholt auf Serviceinkonsistenzen hingewiesen, darunter langsames oder eingeschränktes Frühstück, gelegentliche Abrechnungsfehler beim Check-in sowie ein unzuverlässiger oder zeitweise alkoholfreier Service an der Dachbar. Es kann zu Lärmbelästigung durch Veranstaltungen am Freitagabend oder durch Straßen- bzw. Bauarbeiten kommen. Einige Küchenzeilen mangeln an grundlegenden Dingen wie Besteck oder Spülmittel. Einige Gäste berichten außerdem von dünnen Wänden, schwachem Warmwasser oder Wasserdruck sowie beengten Parkmöglichkeiten oder eingeschränkter Barrierefreiheit. Insgesamt können Sie einen überwiegend sauberen, geräumigen und gut gelegenen Aufenthalt erwarten, der jedoch gelegentliche Kompromisse beim Service und Lärm beinhaltet.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Der Dachpool ist mit seinem Blick auf die Stadt beliebt, aber der Barservice ist unregelmäßig oder gar nicht vorhanden und es kann für private Veranstaltungen frühzeitig geschlossen werden. Parkplätze sind zwar vorhanden, aber beengt, und Strandtücher/Zugang zu einem Partner-Strandclub werden erwähnt.
Ähnliche Gästebewertungen
8
Roger
17. Apr. 2025
·
Aufenthalt für 5 Nächte
This is on the edge of the developed North side for that reason it's quite other than Friday nights when there's a club night at the roof. If you arrive Friday you'll hear it even blocks away but you would be so tired anyway it's ok. Rest of the time is quiet and lovely as it's not as much traffic. Super convenient wirh Selecto super market close by and a very nice bakery right across the street. Calle 38 was also by far the easiest to walk up and down between 5th and the local hub 30th for a real authentic experience. If you want do the beach club they are associated with Martina beach club so you don't have to pay for the chair. Only credits for drinks and food. The hotel also gives you beach towels if you want to just go to the beach. Which is super convienient with public access again on 38th. Just grab a towel and head down after 2 as there's large shade by the entrance left and you don't need to rent umbrella. Also at the entrance is an OXXO so you just need to buy a cooler bag to keep your drinks cold. Note about playa. At the ado station you'll pay about 150 peso for taxi. Or use the radio PDC app. But you'll have to go a block away and put in an address of where you are to get pick up as it isn't allow to pick up at the main roads. It's 75pesos instead to travel between ado station to this hotel. Over we like the hotel because it was quiet. It's a bit far if you want to be in the center of the action but we didn't care to do that much
This is on the edge of the developed North side for that reason it's quite other than Friday nights when there's a club night at the roof. If you arrive Friday you'll hear it even blocks away but you would be so tired anyway it's ok. Rest of the time is quiet and lovely as it's not as much traffic. Super convenient wirh Selecto super market close by and a very nice bakery right across the street. Calle 38 was also by far the easiest to walk up and down between 5th and the local hub 30th for a real authentic experience. If you want do the beach club they are associated with Martina beach club so you don't have to pay for the chair. Only credits for drinks and food. The hotel also gives you beach towels if you want to just go to the beach. Which is super convienient with public access again on 38th. Just grab a towel and head down after 2 as there's large shade by the entrance left and you don't need to rent umbrella. Also at the entrance is an OXXO so you just need to buy a cooler bag to keep your drinks cold. Note about playa. At the ado station you'll pay about 150 peso for taxi. Or use the radio PDC app. But you'll have to go a block away and put in an address of where you are to get pick up as it isn't allow to pick up at the main roads. It's 75pesos instead to travel between ado station to this hotel. Over we like the hotel because it was quiet. It's a bit far if you want to be in the center of the action but we didn't care to do that much
10
Miguel Ángel
4. Aug. 2024
·
Aufenthalt für 4 Nächte
La habitación con cocina sala comedor balcón muy amplia muy acogedora muy limpia junto a la quinta avenida pero sin el bullicio El club de playa fenomenal y te dan toallas en el hotel y te las llevas a los toures sin inconveniente. De verdad una excelente experiencia
La habitación con cocina sala comedor balcón muy amplia muy acogedora muy limpia junto a la quinta avenida pero sin el bullicio El club de playa fenomenal y te dan toallas en el hotel y te las llevas a los toures sin inconveniente. De verdad una excelente experiencia
6
Blanca
6. Jan. 2025
·
Aufenthalt für eine Nacht
Not enough water, pressure and heat in the shower location is OK maybe a blanket in the living room will be great Garage very small narrow for a suv
Not enough water, pressure and heat in the shower location is OK maybe a blanket in the living room will be great Garage very small narrow for a suv
10
Memory
13. Apr. 2025
·
Aufenthalt für 3 Nächte
Very clean and great location. Staff was superb and bed was comfy. we enjoyed afternoons in the pool before getting ready for dinner and a stroll on 5th. Negative- the generator needa to be vented. Fumes come up from the basement/parking garage. We wouod definitely stay here again!
Very clean and great location. Staff was superb and bed was comfy. we enjoyed afternoons in the pool before getting ready for dinner and a stroll on 5th. Negative- the generator needa to be vented. Fumes come up from the basement/parking garage. We wouod definitely stay here again!
6
Ignacio
3. Juni 2024
·
Aufenthalt für 5 Nächte
Corner Suite was great overall! Some of the furniture looked dated simple changes(rugs and sofa cushions) would make this place really pop and make it more appealing! However the pool closes at 7 pm (really) just the perfect time to go to the pool. Found out later the pool closes to hotel guests so that they can rent out the pool and pool bar for events!
Corner Suite was great overall! Some of the furniture looked dated simple changes(rugs and sofa cushions) would make this place really pop and make it more appealing! However the pool closes at 7 pm (really) just the perfect time to go to the pool. Found out later the pool closes to hotel guests so that they can rent out the pool and pool bar for events!
10
Meredith
14. Apr. 2025
·
Aufenthalt für 10 Nächte
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
10
Robert
20. Juli 2024
·
Aufenthalt für 2 Nächte
Lovely staff and very nice and clean room. Indoor Parking available for free.
Lovely staff and very nice and clean room. Indoor Parking available for free.
8
David
9. Jan. 2023
·
Aufenthalt für 19.359 Nächte
liked its close location to beach and 5th ave restaurants and shopping didn't like that the bar up on pool deck was not attended by any staff
liked its close location to beach and 5th ave restaurants and shopping didn't like that the bar up on pool deck was not attended by any staff
8
Rosa
1. März 2025
·
Aufenthalt für eine Nacht
Great location near shopping and restaurants. Roof top pool was fun and good pool bar. We arrived Friday where they had a roof top party from 8pm-1am which we didn’t go since we were exhausted but noise wasn’t bothering us. Only stayed for 1 night and it was a great experience.
Great location near shopping and restaurants. Roof top pool was fun and good pool bar. We arrived Friday where they had a roof top party from 8pm-1am which we didn’t go since we were exhausted but noise wasn’t bothering us. Only stayed for 1 night and it was a great experience.
6
Rickey
28. Aug. 2023
·
Aufenthalt für 3 Nächte
Room was very clean and modern. However website indicate paper towels and water included and it had none, I had to travel to store to purchase it. Cushion was damaged from a previous pet (I assume it was a Cat or very pissed off dog). Very Pet friendly. Roof top pool just as well not exist because it wasn't staffed and no activity at all. It was "dead on the roof." Staff and hotel were very nice and good location. Breakfast food was tasty!
Room was very clean and modern. However website indicate paper towels and water included and it had none, I had to travel to store to purchase it. Cushion was damaged from a previous pet (I assume it was a Cat or very pissed off dog). Very Pet friendly. Roof top pool just as well not exist because it wasn't staffed and no activity at all. It was "dead on the roof." Staff and hotel were very nice and good location. Breakfast food was tasty!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Gäste finden die Zimmer sehr sauber und gut gepflegt. Einige berichten jedoch von Mängeln wie Staub, gelegentlichen Gerüchen oder Flecken auf der Bettwäsche sowie davon, dass Zimmerservice oder Verbrauchsmaterialien möglicherweise angefordert werden müssen.
Ähnliche Gästebewertungen
10
Maria
7. Sept. 2023
·
Aufenthalt für 5 Nächte
Staff is very nice, friendly and helpful. The hotel is very clean and at a great location, within walking distance to Quinta Avenida for restaurants and shops and walking distance to beach. The free breakfast was not excellent but good. The lobby is usually hot but the rooms nice, clean and cool.
Staff is very nice, friendly and helpful. The hotel is very clean and at a great location, within walking distance to Quinta Avenida for restaurants and shops and walking distance to beach. The free breakfast was not excellent but good. The lobby is usually hot but the rooms nice, clean and cool.
8
Patricia
28. Nov. 2024
·
Aufenthalt für 3 Nächte
No hacen bien la limpieza
No hacen bien la limpieza
4
Hoseok
29. Dez. 2023
·
Aufenthalt für 4 Nächte
Towel cleanliness is not good. Lots of dust..
Towel cleanliness is not good. Lots of dust..
10
Julia
15. Nov. 2025
·
Aufenthalt für 10 Nächte
Visiting with hotel for a third time. Just love it ! The staff is very caring, paying attention to every little detail! The rooms are modern and spotless! The location is great, and all stores and restaurants step away. 5 min walk to the beach. Highly recommended! Thanks to general manager Jorge de la Luz! Lovely Maria and all other people who made our stay enjoyable!
Visiting with hotel for a third time. Just love it ! The staff is very caring, paying attention to every little detail! The rooms are modern and spotless! The location is great, and all stores and restaurants step away. 5 min walk to the beach. Highly recommended! Thanks to general manager Jorge de la Luz! Lovely Maria and all other people who made our stay enjoyable!
6
sedami
24. Nov. 2025
·
Aufenthalt für eine Nacht
personnel très serviable et compétent, alondra est vraiment adorable ainsi que le personnel au restaurant pour le petit dejeuner. Cependant j'ai connu le serenity en 2020 et la qualité à l'intérieur des chambres était bien meilleure. Ici il y avait de la poussiere a certains endroit prouvant que la chambre n'avait pas été entretenu ou loué depuis un moment, une odeur bizzare sur le sofa, absence de savons por se laver les mains aussi bien dans la cuisine que dans la salle de bain, une trace de savons de couleurs rouge sous le lavabo témoignant d'un savon renversé et non nettoyé
personnel très serviable et compétent, alondra est vraiment adorable ainsi que le personnel au restaurant pour le petit dejeuner. Cependant j'ai connu le serenity en 2020 et la qualité à l'intérieur des chambres était bien meilleure. Ici il y avait de la poussiere a certains endroit prouvant que la chambre n'avait pas été entretenu ou loué depuis un moment, une odeur bizzare sur le sofa, absence de savons por se laver les mains aussi bien dans la cuisine que dans la salle de bain, une trace de savons de couleurs rouge sous le lavabo témoignant d'un savon renversé et non nettoyé
8
Paola
25. Sept. 2025
·
Aufenthalt für 2 Nächte
La limpieza de la habitación es muy buena, cerca se encuentra quinta avenida y casi no se escucha el ruido,
La limpieza de la habitación es muy buena, cerca se encuentra quinta avenida y casi no se escucha el ruido,
8
Hyuna Alice
7. Mai 2024
·
Aufenthalt für 4 Nächte
LOCATION: We liked the location. It was close enough to everything but not right in the middle of the busy areas. ROOM: Stayed in the 2 bedroom suite on the 3rd floor. The walls are very thin and it is a bit loud. We could hear guests in other rooms very well. Almost, like they were in our room. Street noise is also loud too. Rooms were nice and the suite was big. Certain areas could gave been cleaner, like the shower, but not a huge deal. Rooms could be in better condition but for the price we paid we were happy. Pool: Nice and relaxing.
LOCATION: We liked the location. It was close enough to everything but not right in the middle of the busy areas. ROOM: Stayed in the 2 bedroom suite on the 3rd floor. The walls are very thin and it is a bit loud. We could hear guests in other rooms very well. Almost, like they were in our room. Street noise is also loud too. Rooms were nice and the suite was big. Certain areas could gave been cleaner, like the shower, but not a huge deal. Rooms could be in better condition but for the price we paid we were happy. Pool: Nice and relaxing.
2
Quaadirrah
2. Jan. 2025
·
Aufenthalt für 2 Nächte
I had a terrible experience at this hotel and would not recommend it to anyone. The staff was extremely rude and unhelpful from the moment I arrived. The room was not clean—there were visible stains on the furniture, and it looked like it hadn’t been properly sanitized. Housekeeping never came to clean the room during my stay, and when I asked for extra towels, I was given a hard time as if it were a huge inconvenience. To make matters worse, they charged me extra at check-in even though I had already paid for my entire stay in advance. The parking garage was a nightmare—small, poorly lit, and difficult to navigate. On top of that, there was loud music playing all night, making it impossible to get any rest. This was easily one of the worst hotel experiences I’ve ever had. Avoid this place at all costs!
I had a terrible experience at this hotel and would not recommend it to anyone. The staff was extremely rude and unhelpful from the moment I arrived. The room was not clean—there were visible stains on the furniture, and it looked like it hadn’t been properly sanitized. Housekeeping never came to clean the room during my stay, and when I asked for extra towels, I was given a hard time as if it were a huge inconvenience. To make matters worse, they charged me extra at check-in even though I had already paid for my entire stay in advance. The parking garage was a nightmare—small, poorly lit, and difficult to navigate. On top of that, there was loud music playing all night, making it impossible to get any rest. This was easily one of the worst hotel experiences I’ve ever had. Avoid this place at all costs!
10
LUIS
14. Nov. 2023
·
Aufenthalt für 2 Nächte
I really enjoyed my stay at the Serenity hotel, the room was very clean and quiet, very spacious and comfortable, the food in the restaurant, delicious breakfasts and the staff were very friendly, Antonio is very helpful and courteous, Lupita the receptionist is very friendly. excellent prices, I highly recommend this Hotel.
I really enjoyed my stay at the Serenity hotel, the room was very clean and quiet, very spacious and comfortable, the food in the restaurant, delicious breakfasts and the staff were very friendly, Antonio is very helpful and courteous, Lupita the receptionist is very friendly. excellent prices, I highly recommend this Hotel.
10
Matthew
18. Sept. 2024
·
Aufenthalt für 7 Nächte
The place was super clean and comfortable. I will absolutely be back!
The place was super clean and comfortable. I will absolutely be back!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Suiten sind geräumig und komfortabel mit separaten Wohnbereichen und Küchenzeilen. Einige Gäste bemängeln dünne Wände und Lärm von der Straße oder Veranstaltungen sowie gelegentliche Probleme wie schwaches Warmwasser/Wasserdruck, Gerüche von der Klimaanlage oder leicht abgenutzte Möbel. Die Küchen können schlecht ausgestattet sein.
Ähnliche Gästebewertungen
10
anthony
12. Mai 2024
·
Aufenthalt für 2 Nächte
Clean quiet a spacious.
Clean quiet a spacious.
10
weijie
9. Feb. 2025
·
Aufenthalt für 10 Nächte
We stayed for 10 days. The room is big enough for a couple. The bedroom is very quiet even the living room is facing a major traffic. Recommend
We stayed for 10 days. The room is big enough for a couple. The bedroom is very quiet even the living room is facing a major traffic. Recommend
10
Marc
9. Mai 2024
·
Aufenthalt für eine Nacht
Everything was amazing about my stay except the shower as the water never got hot so I actually was taking chilly showers No matter if I took one during the day or in the evening, the water never warmed up . The breakfast every morning was fantastic and the entire stay was comfortable and location was wonderful. I would definitely stay here again!!!
Everything was amazing about my stay except the shower as the water never got hot so I actually was taking chilly showers No matter if I took one during the day or in the evening, the water never warmed up . The breakfast every morning was fantastic and the entire stay was comfortable and location was wonderful. I would definitely stay here again!!!
4
Caitlin
13. Feb. 2023
·
Aufenthalt für 4 Nächte
NO ALCOHOL at this hotel! That is not mentioned anywhere on their website or in the booking. After a long day of travel, all I wanted was a cold Sol.. iykyk Ac in rooms smelled like mold for the first 15 minutes it was on which was really disgusting No ac throughout hotel common areas, hallways lobby etc but whatever .. All the rooms are on the interior of the building overlooking the lobby. Enjoy the offensive noise ALL NIGHT LONG of slamming doors and people. My first set of bed sheets were dirty and stained so luckily got another set. The furniture in the room including kitchen table was disgusting and stained. Shower and bathroom was decent, spacious etc Got bath robes which was a huge bonus , no slippers even though it says they have them . No decaf coffee. Only 1 bottle of water per person for the entire trip . Even though the website says complimentary water.
NO ALCOHOL at this hotel! That is not mentioned anywhere on their website or in the booking. After a long day of travel, all I wanted was a cold Sol.. iykyk Ac in rooms smelled like mold for the first 15 minutes it was on which was really disgusting No ac throughout hotel common areas, hallways lobby etc but whatever .. All the rooms are on the interior of the building overlooking the lobby. Enjoy the offensive noise ALL NIGHT LONG of slamming doors and people. My first set of bed sheets were dirty and stained so luckily got another set. The furniture in the room including kitchen table was disgusting and stained. Shower and bathroom was decent, spacious etc Got bath robes which was a huge bonus , no slippers even though it says they have them . No decaf coffee. Only 1 bottle of water per person for the entire trip . Even though the website says complimentary water.
6
Blanca
6. Jan. 2025
·
Aufenthalt für eine Nacht
Not enough water, pressure and heat in the shower location is OK maybe a blanket in the living room will be great Garage very small narrow for a suv
Not enough water, pressure and heat in the shower location is OK maybe a blanket in the living room will be great Garage very small narrow for a suv
10
Meredith
14. Apr. 2025
·
Aufenthalt für 10 Nächte
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
6
Tracy
3. Apr. 2023
·
Aufenthalt für 3 Nächte
Pros: Location was convenient to Fifth Ave with tons of dining and shopping options. Short walk to the beach. Modern decor. Clean rooms. Nice pool. Friendly staff. Cons: Mexik Restaurant food was just okay — no alcohol. Very limited options for complimentary breakfast. Barbelo Roof Club was nonexistent. Spent 2 hours at the pool during club/snack hours and never saw a staff member or guest —- bar was completely empty. View not so appealing …old rundown buildings. No hot water in the shower and TV in the bedroom had no signal.
Pros: Location was convenient to Fifth Ave with tons of dining and shopping options. Short walk to the beach. Modern decor. Clean rooms. Nice pool. Friendly staff. Cons: Mexik Restaurant food was just okay — no alcohol. Very limited options for complimentary breakfast. Barbelo Roof Club was nonexistent. Spent 2 hours at the pool during club/snack hours and never saw a staff member or guest —- bar was completely empty. View not so appealing …old rundown buildings. No hot water in the shower and TV in the bedroom had no signal.
8
Hyuna Alice
7. Mai 2024
·
Aufenthalt für 4 Nächte
LOCATION: We liked the location. It was close enough to everything but not right in the middle of the busy areas. ROOM: Stayed in the 2 bedroom suite on the 3rd floor. The walls are very thin and it is a bit loud. We could hear guests in other rooms very well. Almost, like they were in our room. Street noise is also loud too. Rooms were nice and the suite was big. Certain areas could gave been cleaner, like the shower, but not a huge deal. Rooms could be in better condition but for the price we paid we were happy. Pool: Nice and relaxing.
LOCATION: We liked the location. It was close enough to everything but not right in the middle of the busy areas. ROOM: Stayed in the 2 bedroom suite on the 3rd floor. The walls are very thin and it is a bit loud. We could hear guests in other rooms very well. Almost, like they were in our room. Street noise is also loud too. Rooms were nice and the suite was big. Certain areas could gave been cleaner, like the shower, but not a huge deal. Rooms could be in better condition but for the price we paid we were happy. Pool: Nice and relaxing.
10
Brett
25. Feb. 2024
·
Aufenthalt für 14 Nächte
I liked that the property was somewhat away from the noisy tourist areas but close enough to easily walk to the tourist areas when we wanted to. The beach was a short walk away as were several restaurants. A grocery store was a short walk (two blocks) away also. The room was very nice. The only drawback was that soundproofing between rooms was non existent. Our neighbours were quiet for the most part thank goodness but there were occasions when things got too noisy and patience was required.
I liked that the property was somewhat away from the noisy tourist areas but close enough to easily walk to the tourist areas when we wanted to. The beach was a short walk away as were several restaurants. A grocery store was a short walk (two blocks) away also. The room was very nice. The only drawback was that soundproofing between rooms was non existent. Our neighbours were quiet for the most part thank goodness but there were occasions when things got too noisy and patience was required.
8
MARIO
30. Mai 2024
·
Aufenthalt für 5 Nächte
Separate living room and dining area with refrigerator were nice. Bedding and pillows were comfortable.
Separate living room and dining area with refrigerator were nice. Bedding and pillows were comfortable.
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KI-Zusammenfassung aktueller Gästebewertungen
Service
Die Mitarbeiter werden häufig als freundlich und hilfsbereit beschrieben. Dennoch berichten Bewertungen auch von unorganisiertem oder langsamem Service, Abrechnungsfehlern beim Check-in/Frühstück und Gebühren für Handtücher sowie davon, dass VIP-Vorteile nicht gewährt und der Service an der Dach-/Restaurantbar unzuverlässig ist.
Ähnliche Gästebewertungen
4
Megan
10. Juli 2025
·
Aufenthalt für 6 Nächte
The pool bar was generally unstaffed, no idea if there was food available up there as well. The restaurant staff completely ignored us when we walked in, so we left. When we checked in, I was told breakfast was not included with our stay (even tho I had purchased a stay with breakfast) and I was urged to pay separately for that, I declined and then was told that ‘they forgot, and breakfast was included’. This property has lots of potential but the staff seem unhappy to be there and the attempt to scam upon check in was disheartening.
The pool bar was generally unstaffed, no idea if there was food available up there as well. The restaurant staff completely ignored us when we walked in, so we left. When we checked in, I was told breakfast was not included with our stay (even tho I had purchased a stay with breakfast) and I was urged to pay separately for that, I declined and then was told that ‘they forgot, and breakfast was included’. This property has lots of potential but the staff seem unhappy to be there and the attempt to scam upon check in was disheartening.
2
Kelly
30. Dez. 2025
·
Aufenthalt für 5 Nächte
O hotel tem boa localização e o quarto é confortável. No entanto, a experiência geral foi muito ruim devido ao atendimento extremamente desorganizado e ineficiente da recepção. Desde o início até o fim da estadia, a equipe demonstrou despreparo e falta de organização. Tentaram nos cobrar pelo café da manhã, mesmo ele já estando pago antecipadamente desde o Brasil, o que gerou transtornos desnecessários. A limpeza do quarto não é feita automaticamente: só ocorre se o hóspede descer até a recepção, aguardar algum atendente aparecer e solicitar. O mesmo acontece com itens básicos, como papel higiênico, que falta no quarto e precisa ser pedido. Ou seja, uma verdadeira falta de organização. Além disso, o ar-condicionado da sala apresentou vazamento, molhando toda a sala. Solicitamos auxílio, mas ninguém apareceu. Durante os quatro dias de hospedagem, nenhum suporte foi prestado para resolver o problema. A recepção frequentemente fica abandonada, sem ninguém para atender, o que gera sensação de descaso e insegurança, já que qualquer pessoa entra e sai do hotel sem qualquer controle. Infelizmente, o péssimo atendimento compromete completamente a experiência. Não recomendo este hotel para ninguém.
O hotel tem boa localização e o quarto é confortável. No entanto, a experiência geral foi muito ruim devido ao atendimento extremamente desorganizado e ineficiente da recepção. Desde o início até o fim da estadia, a equipe demonstrou despreparo e falta de organização. Tentaram nos cobrar pelo café da manhã, mesmo ele já estando pago antecipadamente desde o Brasil, o que gerou transtornos desnecessários. A limpeza do quarto não é feita automaticamente: só ocorre se o hóspede descer até a recepção, aguardar algum atendente aparecer e solicitar. O mesmo acontece com itens básicos, como papel higiênico, que falta no quarto e precisa ser pedido. Ou seja, uma verdadeira falta de organização. Além disso, o ar-condicionado da sala apresentou vazamento, molhando toda a sala. Solicitamos auxílio, mas ninguém apareceu. Durante os quatro dias de hospedagem, nenhum suporte foi prestado para resolver o problema. A recepção frequentemente fica abandonada, sem ninguém para atender, o que gera sensação de descaso e insegurança, já que qualquer pessoa entra e sai do hotel sem qualquer controle. Infelizmente, o péssimo atendimento compromete completamente a experiência. Não recomendo este hotel para ninguém.
2
Frank
15. März 2025
·
Aufenthalt für 2 Nächte
La ubicación bien, limpieza bien, pero al hacer el check out me cobraron porque una de las toallas tenía una mancha de maquillaje y no era mucho pues solo era el resto que quedó después de lavarme la cara, eso nunca me había pasado en ningún hotel.
La ubicación bien, limpieza bien, pero al hacer el check out me cobraron porque una de las toallas tenía una mancha de maquillaje y no era mucho pues solo era el resto que quedó después de lavarme la cara, eso nunca me había pasado en ningún hotel.
6
Jennifer
16. Nov. 2025
·
Aufenthalt für 10 Nächte
Security guard at front desk was unresponsive and spoke no English
Security guard at front desk was unresponsive and spoke no English
10
Da'Sha
9. Jan. 2023
·
The hotel was very calm and quiet which was great. The location was perfect, felt like 75 restaurants and shops were within a 5-10 mins walk of the hotel. The beach was also a 5-minute walk from the hotel. Loved the floorplan of the suite. The staff was friendly and very helpful. The only negative we had was that we booked roundtrip airport transportation through the hotel (VM travel services), which arrival was great but they completely forgot to pick us up for departure which caused us to have to rush and pay for a taxi back to the airport. The front desk staff was very helpful considering the situation but the mix-up was very inconvenient.
The hotel was very calm and quiet which was great. The location was perfect, felt like 75 restaurants and shops were within a 5-10 mins walk of the hotel. The beach was also a 5-minute walk from the hotel. Loved the floorplan of the suite. The staff was friendly and very helpful. The only negative we had was that we booked roundtrip airport transportation through the hotel (VM travel services), which arrival was great but they completely forgot to pick us up for departure which caused us to have to rush and pay for a taxi back to the airport. The front desk staff was very helpful considering the situation but the mix-up was very inconvenient.
10
Meredith
14. Apr. 2025
·
Aufenthalt für 10 Nächte
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
6
Ivan
28. Apr. 2024
·
Aufenthalt für eine Nacht
I didn't receive any "vip benefit" at all... Not a welcom, they denied me an upgrade cause the room available was "too fancy". I didn't been welcom properly at all, no welcome amenities at all. So basically no "vip Access". So disappointed.
I didn't receive any "vip benefit" at all... Not a welcom, they denied me an upgrade cause the room available was "too fancy". I didn't been welcom properly at all, no welcome amenities at all. So basically no "vip Access". So disappointed.
6
Ivan
9. Jan. 2025
·
Aufenthalt für eine Nacht
Three times i stayed here and never been offered the room upgrade. Asked for it and always excuses. Even lying on occupancy in order to don't give a room upgrade. If they don't want to give vip gold benefits, than they shouldn't be in vip access.
Three times i stayed here and never been offered the room upgrade. Asked for it and always excuses. Even lying on occupancy in order to don't give a room upgrade. If they don't want to give vip gold benefits, than they shouldn't be in vip access.
6
DEBORAH
27. Jan. 2025
·
Aufenthalt für 7 Nächte
It’s hard to review this hotel because it has pros and cons. The pros are it’s a great value - a modern roomy suite with separate living room, balcony, kitchenette, comfy bed in a spacious bedroom, daily housekeeping. Most staff was friendly. However, one staffer charged us $90 pesos for getting makeup spots on towels and a pillow case. She called me to the front desk to tell me this mid-week like being called into the principal’s office. I thought it over and signed her little form for $90 MX and took great care thereafter to not leave any spots on the towels. Then, after checking out and paying in full at the front desk last night before checking out this morning, the same staffer came out on the front steps and asked me to come back inside to pay for 2 bottles of water and 2 soft drinks. I told her we were paid in full, that we paid last night for two bottles of water and that we never drank any of their soft drinks at all. She argued with me about it! (1) we were paid in full with receipts (2) it was so petty (3) she openly doubted me over 2 water bottles & two soft drinks (4) a bummer sendoff after 7 nights. It was very strange behavior. This hotel is not the Four Seasons, but it is a nice place to stay in town for the equation of quality divided by price equals value. There is a small rooftop pool. For the beach we paid to go to nearby beach clubs. Club Martina was our favorite. Be aware you Csnyon but Day Passes to many of the All-inclusives if you wish.
It’s hard to review this hotel because it has pros and cons. The pros are it’s a great value - a modern roomy suite with separate living room, balcony, kitchenette, comfy bed in a spacious bedroom, daily housekeeping. Most staff was friendly. However, one staffer charged us $90 pesos for getting makeup spots on towels and a pillow case. She called me to the front desk to tell me this mid-week like being called into the principal’s office. I thought it over and signed her little form for $90 MX and took great care thereafter to not leave any spots on the towels. Then, after checking out and paying in full at the front desk last night before checking out this morning, the same staffer came out on the front steps and asked me to come back inside to pay for 2 bottles of water and 2 soft drinks. I told her we were paid in full, that we paid last night for two bottles of water and that we never drank any of their soft drinks at all. She argued with me about it! (1) we were paid in full with receipts (2) it was so petty (3) she openly doubted me over 2 water bottles & two soft drinks (4) a bummer sendoff after 7 nights. It was very strange behavior. This hotel is not the Four Seasons, but it is a nice place to stay in town for the equation of quality divided by price equals value. There is a small rooftop pool. For the beach we paid to go to nearby beach clubs. Club Martina was our favorite. Be aware you Csnyon but Day Passes to many of the All-inclusives if you wish.
2
Kelly
26. Juni 2025
·
Aufenthalt für eine Nacht
Very poor customer service! The Expedia add says breakfast included but they would not give it to us even after I gave them the internet post! Hotel under construction and constant jack hammering!
Very poor customer service! The Expedia add says breakfast included but they would not give it to us even after I gave them the internet post! Hotel under construction and constant jack hammering!
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Lage
Ausgezeichnete, fußläufige Lage in der Nähe der Fifth Avenue, Restaurants, Geschäfte und des Strandes; viele Gäste fühlten sich in der Gegend sicher. Angesichts der Lage generell ruhig, obwohl einige Straßen- oder Baulärm sowie Veranstaltungen am Freitagabend feststellten.
Ähnliche Gästebewertungen
8
Roger
17. Apr. 2025
·
Aufenthalt für 5 Nächte
This is on the edge of the developed North side for that reason it's quite other than Friday nights when there's a club night at the roof. If you arrive Friday you'll hear it even blocks away but you would be so tired anyway it's ok. Rest of the time is quiet and lovely as it's not as much traffic. Super convenient wirh Selecto super market close by and a very nice bakery right across the street. Calle 38 was also by far the easiest to walk up and down between 5th and the local hub 30th for a real authentic experience. If you want do the beach club they are associated with Martina beach club so you don't have to pay for the chair. Only credits for drinks and food. The hotel also gives you beach towels if you want to just go to the beach. Which is super convienient with public access again on 38th. Just grab a towel and head down after 2 as there's large shade by the entrance left and you don't need to rent umbrella. Also at the entrance is an OXXO so you just need to buy a cooler bag to keep your drinks cold. Note about playa. At the ado station you'll pay about 150 peso for taxi. Or use the radio PDC app. But you'll have to go a block away and put in an address of where you are to get pick up as it isn't allow to pick up at the main roads. It's 75pesos instead to travel between ado station to this hotel. Over we like the hotel because it was quiet. It's a bit far if you want to be in the center of the action but we didn't care to do that much
This is on the edge of the developed North side for that reason it's quite other than Friday nights when there's a club night at the roof. If you arrive Friday you'll hear it even blocks away but you would be so tired anyway it's ok. Rest of the time is quiet and lovely as it's not as much traffic. Super convenient wirh Selecto super market close by and a very nice bakery right across the street. Calle 38 was also by far the easiest to walk up and down between 5th and the local hub 30th for a real authentic experience. If you want do the beach club they are associated with Martina beach club so you don't have to pay for the chair. Only credits for drinks and food. The hotel also gives you beach towels if you want to just go to the beach. Which is super convienient with public access again on 38th. Just grab a towel and head down after 2 as there's large shade by the entrance left and you don't need to rent umbrella. Also at the entrance is an OXXO so you just need to buy a cooler bag to keep your drinks cold. Note about playa. At the ado station you'll pay about 150 peso for taxi. Or use the radio PDC app. But you'll have to go a block away and put in an address of where you are to get pick up as it isn't allow to pick up at the main roads. It's 75pesos instead to travel between ado station to this hotel. Over we like the hotel because it was quiet. It's a bit far if you want to be in the center of the action but we didn't care to do that much
8
Irene
23. Dez. 2024
·
Aufenthalt für eine Nacht
We only stayed one night but were happy with the place. It was clean, safe neighborhood, easy walk to shops & restaurants, & good value for the money.
We only stayed one night but were happy with the place. It was clean, safe neighborhood, easy walk to shops & restaurants, & good value for the money.
10
María José
10. Apr. 2023
·
el hotel está precioso, súper bien ubicado a sólo una cuadra de la quinta avenida y las instalaciones son modernas. muy cómodas lo recomiendo muchísimo
el hotel está precioso, súper bien ubicado a sólo una cuadra de la quinta avenida y las instalaciones son modernas. muy cómodas lo recomiendo muchísimo
10
Andrew
20. Juni 2025
·
Aufenthalt für 6 Nächte
Great stay in Playa Del Carmen. This hotel was close to 5th Ave and quiet and comfortable. Would definitely stay again.
Great stay in Playa Del Carmen. This hotel was close to 5th Ave and quiet and comfortable. Would definitely stay again.
10
Alfonso
30. Juni 2024
·
Aufenthalt für 2 Nächte
Great option to be close to everything. Walking distance and safe.
Great option to be close to everything. Walking distance and safe.
10
HATIM
21. Okt. 2023
·
Aufenthalt für 3 Nächte
Good property, very close to Quinta Avenida, shopping restaurants
Good property, very close to Quinta Avenida, shopping restaurants
10
Meredith
14. Apr. 2025
·
Aufenthalt für 10 Nächte
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
I've stayed at this wonderful hotel a few times now, and it never disappoints. The front desk staff is always amazing and incredibly helpful. The suites are clean, comfortable, and perfectly suited to our needs. One of the highlights is the rooftop pool—it’s absolutely lovely and offers stunning views of the city, including a partial view of the ocean. The location is also perfect—just a short walk to the beach and surrounded by fantastic restaurants and shops, only a block away from 5th Avenue. Highly recommended!
10
Heinz
7. Dez. 2022
·
Aufenthalt für 19.332 Nächte
Perfect location one block away from 5th Avenue therefore quiet but very close to food, entertainment and shopping. American breakfast was great. Pool deck and close to the beach. Friendly staff.
Perfect location one block away from 5th Avenue therefore quiet but very close to food, entertainment and shopping. American breakfast was great. Pool deck and close to the beach. Friendly staff.
10
MaryJane
26. Sept. 2023
·
Aufenthalt für 2 Nächte
Check in and out was easy and the staff was polite and helpful. Located within walking distance of the beach and 5th street.
Check in and out was easy and the staff was polite and helpful. Located within walking distance of the beach and 5th street.
10
Brett
25. Feb. 2024
·
Aufenthalt für 14 Nächte
I liked that the property was somewhat away from the noisy tourist areas but close enough to easily walk to the tourist areas when we wanted to. The beach was a short walk away as were several restaurants. A grocery store was a short walk (two blocks) away also. The room was very nice. The only drawback was that soundproofing between rooms was non existent. Our neighbours were quiet for the most part thank goodness but there were occasions when things got too noisy and patience was required.
I liked that the property was somewhat away from the noisy tourist areas but close enough to easily walk to the tourist areas when we wanted to. The beach was a short walk away as were several restaurants. A grocery store was a short walk (two blocks) away also. The room was very nice. The only drawback was that soundproofing between rooms was non existent. Our neighbours were quiet for the most part thank goodness but there were occasions when things got too noisy and patience was required.
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KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das Frühstück ist oft schmackhaft oder wird geschätzt, aber die Auswahl ist begrenzt und der Service kann langsam oder inkonsistent sein; das Restaurant in der Unterkunft serviert hauptsächlich Frühstück. Alkoholisches Getränke sind zeitweise begrenzt oder nicht verfügbar, und das Personal an der Dachbar ist unzuverlässig.
Ähnliche Gästebewertungen
4
Megan
10. Juli 2025
·
Aufenthalt für 6 Nächte
The pool bar was generally unstaffed, no idea if there was food available up there as well. The restaurant staff completely ignored us when we walked in, so we left. When we checked in, I was told breakfast was not included with our stay (even tho I had purchased a stay with breakfast) and I was urged to pay separately for that, I declined and then was told that ‘they forgot, and breakfast was included’. This property has lots of potential but the staff seem unhappy to be there and the attempt to scam upon check in was disheartening.
The pool bar was generally unstaffed, no idea if there was food available up there as well. The restaurant staff completely ignored us when we walked in, so we left. When we checked in, I was told breakfast was not included with our stay (even tho I had purchased a stay with breakfast) and I was urged to pay separately for that, I declined and then was told that ‘they forgot, and breakfast was included’. This property has lots of potential but the staff seem unhappy to be there and the attempt to scam upon check in was disheartening.
8
Luci
4. Jan. 2025
·
Aufenthalt für 7 Nächte
I enjoyed the rooftop terrace. Disappointed with breakfast selections...and slow service. Suite came with no amenities..no dish soap no fillers for coffee just basic items that sb available Room was comfortable and staff were very helpful and friendly
I enjoyed the rooftop terrace. Disappointed with breakfast selections...and slow service. Suite came with no amenities..no dish soap no fillers for coffee just basic items that sb available Room was comfortable and staff were very helpful and friendly
8
Geanella
5. Juni 2024
·
Aufenthalt für 6 Nächte
The service at the hotel restaurant was lovely.
The service at the hotel restaurant was lovely.
8
Angie
7. Dez. 2024
·
Aufenthalt für 4 Nächte
Lo unico que encontre extrano en el restaurante de el hotel es que al haber reservado con desayuno incluido solo te dan una rebanada de pan en lugar de dos y eso me extrano muchisimo ya que viajo constantemente y nunca me habian racionado las rebanadas de pan. Igual que tampoco me habian cobrado adicional por incluirle jamon y queso al revoltillo de huevo que pedi diariamente. Puedo entender que me cobren el chocolate caliente aparte ya que solo ofrecen te y cafe que por cierto el cafe es malisimo pero lo demas me sorprendio.
Lo unico que encontre extrano en el restaurante de el hotel es que al haber reservado con desayuno incluido solo te dan una rebanada de pan en lugar de dos y eso me extrano muchisimo ya que viajo constantemente y nunca me habian racionado las rebanadas de pan. Igual que tampoco me habian cobrado adicional por incluirle jamon y queso al revoltillo de huevo que pedi diariamente. Puedo entender que me cobren el chocolate caliente aparte ya que solo ofrecen te y cafe que por cierto el cafe es malisimo pero lo demas me sorprendio.
10
Rick
30. Dez. 2024
·
Aufenthalt für 5 Nächte
The hotel was exactly as advertised. The balcony, kitchen and rooms were modestly sized, but worked well for the two of us. Two televisions with popular streaming services kept us entertained on rainy days. The rooftop pool area was a nice feature that we used every day. The complimentary breakfast with friendly service from Charles was a perfect start to the day. The location was very convenient. It was close enough to the beach and only one block from 5th Ave. Many restaurants were close by, as well as a very large grocery store. It wouldn’t be considered quiet, but the noise was reasonable and to be expected, given the proximity to everything. There was a Salsa Night on Friday that guests were invited to, although it seemed to be open to the public. The fairly loud music lasted until 1:30, so that is something to consider if it might be an issue. Overall, we found it to be a very enjoyable place to stay and would recommend it. The staff were very friendly and helpful.
The hotel was exactly as advertised. The balcony, kitchen and rooms were modestly sized, but worked well for the two of us. Two televisions with popular streaming services kept us entertained on rainy days. The rooftop pool area was a nice feature that we used every day. The complimentary breakfast with friendly service from Charles was a perfect start to the day. The location was very convenient. It was close enough to the beach and only one block from 5th Ave. Many restaurants were close by, as well as a very large grocery store. It wouldn’t be considered quiet, but the noise was reasonable and to be expected, given the proximity to everything. There was a Salsa Night on Friday that guests were invited to, although it seemed to be open to the public. The fairly loud music lasted until 1:30, so that is something to consider if it might be an issue. Overall, we found it to be a very enjoyable place to stay and would recommend it. The staff were very friendly and helpful.
10
Scarlett
25. Juni 2024
·
Aufenthalt für 7 Nächte
Beach, dinning , and shopping all within walkable distances. Pool and bar on the roof is very nice and complimentary breakfast is delicious. 😋
Beach, dinning , and shopping all within walkable distances. Pool and bar on the roof is very nice and complimentary breakfast is delicious. 😋
8
Daniel
27. Aug. 2024
·
Aufenthalt für 5 Nächte
The restaurant is only open for breakfast. So claiming to have a restaurant is misleading. It was loud, motorcycles riding up/down street at all hours of the night revving their engines.
The restaurant is only open for breakfast. So claiming to have a restaurant is misleading. It was loud, motorcycles riding up/down street at all hours of the night revving their engines.
6
Patrick
27. Jan. 2024
·
Aufenthalt für 5 Nächte
The property itself is good, good location just one block behind the 5th Ave, has a lot of eateries, restaurants, a 24 hours convenient store just on the corner, beaches are just 5-8 mins walk. Room is spacious and clean, however the water pressure a bit of low.Hard to get a good shower but that just me. Breakfast was…rather painful, service was very slow, most of time we were the only one there but it took forever to get attention. We actually have to clean our own table in order to have a clean place to sit down. Coffee/tea taste awful,and some food were cold, we had to send them back few times. Overall this stay was ok, hotel itself has potential to be better, but I think a good training on the staff won’t hurt.
The property itself is good, good location just one block behind the 5th Ave, has a lot of eateries, restaurants, a 24 hours convenient store just on the corner, beaches are just 5-8 mins walk. Room is spacious and clean, however the water pressure a bit of low.Hard to get a good shower but that just me. Breakfast was…rather painful, service was very slow, most of time we were the only one there but it took forever to get attention. We actually have to clean our own table in order to have a clean place to sit down. Coffee/tea taste awful,and some food were cold, we had to send them back few times. Overall this stay was ok, hotel itself has potential to be better, but I think a good training on the staff won’t hurt.
6
Tracy
3. Apr. 2023
·
Aufenthalt für 3 Nächte
Pros: Location was convenient to Fifth Ave with tons of dining and shopping options. Short walk to the beach. Modern decor. Clean rooms. Nice pool. Friendly staff. Cons: Mexik Restaurant food was just okay — no alcohol. Very limited options for complimentary breakfast. Barbelo Roof Club was nonexistent. Spent 2 hours at the pool during club/snack hours and never saw a staff member or guest —- bar was completely empty. View not so appealing …old rundown buildings. No hot water in the shower and TV in the bedroom had no signal.
Pros: Location was convenient to Fifth Ave with tons of dining and shopping options. Short walk to the beach. Modern decor. Clean rooms. Nice pool. Friendly staff. Cons: Mexik Restaurant food was just okay — no alcohol. Very limited options for complimentary breakfast. Barbelo Roof Club was nonexistent. Spent 2 hours at the pool during club/snack hours and never saw a staff member or guest —- bar was completely empty. View not so appealing …old rundown buildings. No hot water in the shower and TV in the bedroom had no signal.
8
Sergio Luiz
2. Jan. 2022
·
Aufenthalt für 4 Nächte
A estadia foi muito boa com exceção do café da manhã que foi péssimo. Mal atendimento, o que se pedia não era entregue e somente 1 pessoa para atender a todo o restaurante. Desistimos de comer no hotel, assim como outros hóspedes.
A estadia foi muito boa com exceção do café da manhã que foi péssimo. Mal atendimento, o que se pedia não era entregue e somente 1 pessoa para atender a todo o restaurante. Desistimos de comer no hotel, assim como outros hóspedes.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
4
Ludwig
4. Juli 2024
·
Aufenthalt für 2 Nächte
Der Service hat noch Verbesserungspotential. Das Frühstück auch. Dafür war das Bett überaus groß und bequem.
Der Service hat noch Verbesserungspotential. Das Frühstück auch. Dafür war das Bett überaus groß und bequem.
10
Flavio
13. Mai 2024
·
Aufenthalt für 2 Nächte
Sehr schöne Unterkunft. Strand und Fußgängerzone ist sehr gut erreichbar.
Sehr schöne Unterkunft. Strand und Fußgängerzone ist sehr gut erreichbar.
10
caroline
8. Jan. 2024
·
Aufenthalt für 3 Nächte
Sehr schön Hotel, perfekt Location
Sehr schön Hotel, perfekt Location
10
Santiago
19. Sept. 2026
·
Aufenthalt für 5 Nächte
I will recommend to my friends.
I will recommend to my friends.
10
Pola
6. Aug. 2026
·
Aufenthalt für 7 Nächte
Nos encanta la comodidad del inmueble está a una cuadra de la quinta avenida ya hemos estado en otra ocasión y por eso regresamos
Nos encanta la comodidad del inmueble está a una cuadra de la quinta avenida ya hemos estado en otra ocasión y por eso regresamos
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 22:00
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-02: 89.122968775177USD
- 2026-11-03: 74.61420824584961USD
- 2026-11-04: 74.61420824584961USD
- 2026-11-05: 74.61420824584961USD
- 2026-11-06: 74.6068113166809USD
- 2026-11-07: 43.53117586097717USD
- 2026-11-08: 43.31452527217865USD
- 2026-11-09: 55.95784176387787USD
- 2026-11-10: 55.96674199504852USD
- 2026-11-11: 55.95784176387787USD
- 2026-11-12: 55.96674199504852USD
- 2026-11-13: 55.96674199504852USD
- 2026-11-14: 55.96674199504852USD
- 2026-11-15: 55.96674199504852USD
- 2026-11-16: 55.96674199504852USD
- 2026-11-17: 53.977570223617555USD
- 2026-11-18: 56.0222574005127USD
- 2026-11-19: 53.977570223617555USD
- 2026-11-20: 53.977570223617555USD
- 2026-11-21: 53.977570223617555USD
- 2026-11-22: 53.977570223617555USD
- 2026-11-23: 53.977570223617555USD
- 2026-11-24: 53.977570223617555USD
- 2026-11-25: 52.63892676906586USD
- 2026-11-26: 56.18665116176606USD
- 2026-11-27: 52.74688264408112USD
- 2026-11-28: 74.90887252120972USD
- 2026-11-29: 71.97009647865296USD
- 2026-11-30: 53.977570223617555USD
- 2026-12-01: 47.070913961791994USD
- 2026-12-02: 41.84182742404938USD
- 2026-12-03: 70.97050741596222USD
- 2026-12-04: 40.97297438659668USD
- 2026-12-05: 40.97297438659668USD
- 2026-12-06: 43.34199042892456USD
- 2026-12-07: 41.91751782569885USD
- 2026-12-08: 41.91751782569885USD
- 2026-12-09: 40.97297438659668USD
- 2026-12-10: 40.97297438659668USD
- 2026-12-11: 50.97881584777832USD
- 2026-12-12: 50.97881584777832USD
- 2026-12-13: 50.97881584777832USD
- 2026-12-14: 73.57942397918701USD
- 2026-12-15: 70.97050741596222USD
- 2026-12-16: 70.97050741596222USD
- 2026-12-17: 73.57942397918701USD
- 2026-12-18: 70.97050741596222USD
- 2026-12-19: 73.36612592468262USD
- 2026-12-20: 73.36612592468262USD
- 2026-12-21: 86.91137236862183USD
- 2026-12-22: 59.504114103507995USD
- 2026-12-23: 61.33451241321564USD
- 2026-12-24: 101.12468280563355USD
- 2026-12-25: 101.23204077644348USD
- 2026-12-26: 142.3369042892456USD
- 2026-12-27: 142.3369042892456USD
- 2026-12-28: 142.3369042892456USD
- 2026-12-29: 170.07398786773683USD
- 2026-12-30: 170.07398786773683USD
- 2026-12-31: 170.66533220977783USD
- 2027-01-01: 191.52366456985473USD
- 2027-01-02: 232.15754185714724USD
Diese Unterkunft bietet Transfers vom Flughafen an (eventuell gegen Gebühr). Gäste, die eine Abholung vereinbaren möchten, werden gebeten, die Unterkunft 72 Stunden vor der Ankunft zu kontaktieren. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Rezeption ist täglich von 07:00 Uhr bis 23:00 Uhr besetzt. Bitte kontaktiere die Unterkunft mindestens 24 Stunden vor der Anreise, um den Check-in zu arrangieren. Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 23:00 Uhr planst. Kontaktiere die Unterkunft bitte im Voraus, um Hinweise zum Check-in zu erhalten. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten, mobile Zahlungen und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Langzeitmieter sind willkommen.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Auf dem Hotelgelände gibt es nur eingeschränkt warmes Wasser.
- Der Pool ist von 08:00 Uhr bis 19:00 Uhr geöffnet.
- Bis zu 2 Kinder bis zu 5 Jahren (pro registrierten Erwachsenen) können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Kontaktloser Check-out ist verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
- Gebühr für den Flughafentransfer: 50 USD pro Person
- Gebühr für den Flughafentransfer (Preis pro Kind): 25 USD (6 bis 12 Jahre)
- Gebühr für Haustiere: 20 USD pro Haustier, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Business-Center
Informationsschalter für Ausflüge
Services
Business-Center
Informationsschalter für Ausflüge
Reinigung
Geldwechsel
Safe
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Concierge Services
Allgemein
Restaurant
Nichtraucher-Zimmer
Massage
Lunchpakete
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Aktivitäten
Pool
Pool im Freien
Live-Musik
Evening Entertainment
Gartenmöbel
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN