Oasis Palm - All Inclusive
147 $US
/nuit
Moyenne pour octobre
Prix pour Oasis Palm - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
147 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Oasis Palm - All Inclusive, les prix par nuit s'élèvent en moyenne à 147 $US pendant le mois le moins cher (octobre) et à 236 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 225 $US |
| février | 236 $US |
| mars | 236 $US |
| avril | 196 $US |
| mai | 179 $US |
| juin | 180 $US |
| juillet | 187 $US |
| août | 179 $US |
| septembre | 160 $US |
| octobre | 147 $US |
| novembre | 174 $US |
| décembre | 209 $US |
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oct. · 147 $US
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Le plus cher : mars (env. 236 $US)
Le moins cher : octobre (env. 147 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergeme...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une piscine extérieure, un toboggan aquatique et un sauna. Parmi les équipements et services offerts par cet hébergement vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de départ express et un service de nettoyage à sec / blanchisserie. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux à Sisal Buffet , le restaurant de Oasis Palm - All Inclusive qui dispose également d'un snack bar/épicerie fine. Dure journée ? L'hébergement abrite 7 bars/lounges, idéal pour un moment de détente. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 11 h 00.
Chambres
Les 214 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi une cafetière ou une bouilloire et des rideaux occultants.
Emplacement
Profitant d'un emplacement de choix à Cancún (Zona Hotelera), Oasis Palm - All Inclusive est à moins de 15 minutes à pied de Plage de Langosta et Plage Playa Linda. Cet hébergement tout inclus se trouve à 16,5 km de Playa Delfines et à 6,7 km de Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc.
À proximité
Tour Escénica(0.2 miles)
Théâtre de Cancún(0.3 miles)
Plage de Langosta(0.4 miles)
Lagune Nichupté(0.4 miles)
Plage Playa Linda(0.6 miles)
Marina Albatros(0.7 miles)
Plage Las Perlas(1.1 miles)
Plage Tortuga(1.2 miles)
Centre commercial Puerto Cancun Marina Town Center(2 miles)
Cancún Golf Club at Pok Ta Pok(2.1 miles)
Playa Ancha(2.5 miles)
Centre commercial Plaza Caracol(2.7 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(2.7 miles)
Puerto Cancun Golf Course(2.9 miles)
Terminal de Ferry UltraMar(3 miles)
L'aéroport principal le plus proche est : Aéroport international de Cancún (CUN)(13.5 miles)
Tulum Intl. Airport (TQO)(108.7 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Emplacement
Boulevard Kukulkan Km 4.5, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Tour Escénica (0.2 miles)
Théâtre de Cancún (0.3 miles)
Plage de Langosta (0.4 miles)
Lagune Nichupté (0.4 miles)
Plage Playa Linda (0.6 miles)
Marina Albatros (0.7 miles)
Options de chambre
6
Family
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Standard
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Oasis Palm - All Inclusive
8
Bien
Basé sur 1 232 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
17%
Familles
72%
Groupes
9%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis sur Oasis Palm - All Inclusive décrivent un complexe tout compris économique et familial, avec une plage calme et propice à la baignade, ainsi que de nombreuses activités, mais aussi une forte affluence, de longues files d'attente et une usure visible des chambres et des installations, surtout en période de pointe.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis sur Oasis Palm - All Inclusive décrivent un complexe tout compris économique et familial, avec une plage calme et propice à la baignade, ainsi que de nombreuses activités, mais aussi une forte affluence, de longues files d'attente et une usure visible des chambres et des installations, surtout en période de pointe.
Les familles apprécient les eaux peu profondes, les activités pour enfants et les spectacles du soir, mais l'entretien de certains espaces dédiés aux enfants et le nombre limité de transats ou d'ascenseurs créent des embouteillages. La restauration est mitigée : les buffets peuvent être répétitifs et les réservations difficiles à obtenir sans surclassement, bien que certains restaurants de spécialités soient bien notés ; la qualité des boissons varie. La propreté et les chambres sont inégales : certains clients signalent des équipements démodés, des odeurs ou la présence de nuisibles, tandis que d'autres trouvent des normes acceptables ; le service est variable, allant de chaleureux à lent, avec parfois des tentatives de vente insistantes. Cet établissement convient le mieux aux familles soucieuses de leur budget qui privilégient une plage calme plutôt que des chambres modernes ou une expérience gastronomique fluide.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, des espaces pour enfants et des spectacles du soir sont appréciés, mais la capacité et l'entretien posent problème : eau froide ou sale, aires de jeux pour enfants usées, manque de transats, ascenseurs lents ou limités, et bars sous-effectifs qui entraînent des attentes.
Avis de voyageur à ce sujet
8
Maria de Lourdes
15 juil. 2024
·
A séjourné 4 nuits
Common areas around the main pool were full people’s stuff due to there is nothing to sit
Common areas around the main pool were full people’s stuff due to there is nothing to sit
10
Miler Roberto
22 juil. 2025
·
A séjourné 3 nuits
Praia ótima na frente do resort, compote que deixa a desejar e sempre filas seja para fazer as refeicoes nos restaurantes ou para pegar bebida nos quiosques. Uma pena! Precisam de mais funcionarios nos bares
Praia ótima na frente do resort, compote que deixa a desejar e sempre filas seja para fazer as refeicoes nos restaurantes ou para pegar bebida nos quiosques. Uma pena! Precisam de mais funcionarios nos bares
6
Luis Alberto Rodriguez
4 août 2025
·
A séjourné 6 nuits
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
10
Abraham
24 mai 2025
·
A séjourné 5 nuits
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks
6
Lariah
20 nov. 2025
·
A séjourné 7 nuits
The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
2
Larnaca
29 avr. 2025
·
A séjourné 1 nuit
Would not stay again - more than an hour to check in and room not ready. Have to come back and line up for key two hours later. Lift doesnt work so had to either wait20minutes for the line for the only lift working or climb seven stories to our room.
Would not stay again - more than an hour to check in and room not ready. Have to come back and line up for key two hours later. Lift doesnt work so had to either wait20minutes for the line for the only lift working or climb seven stories to our room.
6
Troy
1 mars 2025
·
A séjourné 1 nuit
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
Very slow service at all the restaurants. Food was underwhelming. Majority of restaurants closed the majority of the time. Last bar closes at. 1 am, other things like arcade close much earlier. Adults only pool had no hot tubs, just Luke warm. No room service at all. Restaurants don't allow to go food. Elevators sooo slow, not enough for building.
4
Laura
1 sept. 2025
·
A séjourné 4 nuits
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
8
Terri
7 avr. 2025
·
A séjourné 6 nuits
It was good. Did not like the fact the cardio equipment was not available for most of my stay and did not offer any alternatives.
It was good. Did not like the fact the cardio equipment was not available for most of my stay and did not offer any alternatives.
4
Tiffeny
18 nov. 2025
·
A séjourné 7 nuits
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale : de nombreux clients signalent des odeurs de moisi ou d'égout, du linge taché, des nuisibles et un service de ménage irrégulier, tandis qu'une minorité fait état de normes acceptables.
Avis de voyageur à ce sujet
2
Ana Lorena
20 août 2024
·
A séjourné 5 nuits
Es el peor hotel en el que he estado. Fueron las peores vacaciones de mi vida. Todos los empleados son groseros y amenazantes. Me tuvieron que cambiar 3 veces de habitaciónes, teniamos 2 habitaciones y el agua olia a caño, en las otras sin aire acondicionado y en todas moho por todos lados. Super sucio todo olia mal!
Es el peor hotel en el que he estado. Fueron las peores vacaciones de mi vida. Todos los empleados son groseros y amenazantes. Me tuvieron que cambiar 3 veces de habitaciónes, teniamos 2 habitaciones y el agua olia a caño, en las otras sin aire acondicionado y en todas moho por todos lados. Super sucio todo olia mal!
2
Tetiana
17 mai 2025
·
A séjourné 8 nuits
- Check in took w Our first room was dirty, had brown stains on the bedding and curtains. The smell of moist and mold was bad, I tried not to breathe deeply.
- Check in took w Our first room was dirty, had brown stains on the bedding and curtains. The smell of moist and mold was bad, I tried not to breathe deeply.
6
Aghogho
19 juil. 2024
·
A séjourné 7 nuits
The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
The restaurant particularly 'the hacienda' I think more should be done to keep the birds outside. No one wants to see a bird eating from a buffet tray meant for people. Not the best in terms of hygiene.
2
Viktor
23 mars 2025
·
A séjourné 7 nuits
Very dirty hotel, the room was smelling disgusting
Very dirty hotel, the room was smelling disgusting
4
Katey
12 août 2024
·
A séjourné 5 nuits
Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
Outside the resort was wonderful but the inside of the hotel room had horrible smell. Smell like sewage or mold, especially the bathroom. The room was old and felt disgusted. We had little to no cold water for shower, we told them, the maintenance came he said it was normal. Even though we upgraded the room it still smells the same. Not going back to Oasis Palm.
6
Emilija
21 mars 2025
·
A séjourné 7 nuits
Rooms were dirty and stinky!
Rooms were dirty and stinky!
2
Armando
13 oct. 2025
·
A séjourné 4 nuits
Room was not clean and there’s of other things I have pictures to share
Room was not clean and there’s of other things I have pictures to share
2
Saida Jezzin
9 nov. 2025
·
A séjourné 5 nuits
My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
2
Rami
17 juil. 2024
·
A séjourné 4 nuits
Very poor air conditioner is this hotel, in the room is a little bit better - just a little! mini bar working poor, the closing cabinet was broken and we got a really dirty room, there was a technical problem with the drainage system in the shower during the flow of water, a terrible smell of sewage came up, the same situation with the sink next to it.
Very poor air conditioner is this hotel, in the room is a little bit better - just a little! mini bar working poor, the closing cabinet was broken and we got a really dirty room, there was a technical problem with the drainage system in the shower during the flow of water, a terrible smell of sewage came up, the same situation with the sink next to it.
2
JUAN
20 juin 2025
·
A séjourné 7 nuits
This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition. Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late. The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh. This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother. We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
This was a terrible experience. The property has aged badly, and they don’t seem to put much effort into keeping it clean. We had to try three different rooms because they all had mold—so much so that after checking the third room, the front desk employee admitted they were all in the same condition. Common areas were left dirty overnight. They also had live music every night that went on late into the night. The resort is advertised as family-friendly, but it’s hard to get any sleep with young kids when loud music is playing so late. The buffet area was dirty, and the employees used questionable procedures to restock and keep the food fresh. This is definitely a property that saw better days a few decades ago. If all you care about is price, this might work for you—but if you want a clean, quiet, relaxing, and safe place, don’t bother. We ended up checking out four days early because we tried to speak with management about our concerns, and they simply didn’t care.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont démodées et basiques, avec des salles de bains petites ou mal agencées, une climatisation bruyante ou faible, des lits petits, des équipements vieillissants et des problèmes occasionnels avec le matériel (téléviseurs, réfrigérateurs), ainsi qu'un certain transfert de bruit ; le support Wi-Fi peut être aléatoire.
Avis de voyageur à ce sujet
10
Blanca esthela
17 août 2025
·
A séjourné 4 nuits
Todo muy bien, solamente en las instalaciones del Cuarto el clima no cortaba por lo que tenía que apagarlo por los niños cuando estaba demasiado frío, el colchón estaba ya sumido para un lado y la base de la cama estaba dañada
Todo muy bien, solamente en las instalaciones del Cuarto el clima no cortaba por lo que tenía que apagarlo por los niños cuando estaba demasiado frío, el colchón estaba ya sumido para un lado y la base de la cama estaba dañada
8
Javier
21 juil. 2025
·
A séjourné 5 nuits
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
6
Ovi
20 janv. 2025
·
A séjourné 7 nuits
Overall, this is one of the cheapest resorts, and it has almost everything. If you set your expectation according to the price, this is good resort. The service was good. Cleanliness was okay. I had issue with WiFi connection, they did not help me 1st and second try, they asked me to call customer service, and the customer service told me to go to desh, no one were trying to help, as I insisted that this needs to be address, finally one person from the desh helped me and reconnect my wifi. This is should not be that difficult.
Overall, this is one of the cheapest resorts, and it has almost everything. If you set your expectation according to the price, this is good resort. The service was good. Cleanliness was okay. I had issue with WiFi connection, they did not help me 1st and second try, they asked me to call customer service, and the customer service told me to go to desh, no one were trying to help, as I insisted that this needs to be address, finally one person from the desh helped me and reconnect my wifi. This is should not be that difficult.
8
Cora
31 déc. 2024
·
A séjourné 4 nuits
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
Overall a decent property. Rooms were pretty small, AC unit was loud and TV was broken, but we were only on the room to changes, clean up and sleep. We loved that it was right on the beach.
6
patricija rafaela
26 août 2024
·
A séjourné 6 nuits
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
4
Laura
1 sept. 2025
·
A séjourné 4 nuits
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
6
Beatriz Antonia Jaen
26 juin 2025
·
A séjourné 2 nuits
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
4
Evelia
21 juil. 2024
·
A séjourné 2 nuits
The air conditioning is bad. It was soooo hot in our room at night.
The air conditioning is bad. It was soooo hot in our room at night.
4
Freddy
23 janv. 2025
·
A séjourné 3 nuits
Its noise at night, rooms are a little older,
Its noise at night, rooms are a little older,
4
Jayesh
13 déc. 2024
·
A séjourné 4 nuits
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
Rooms are not what they look like. No information on how the washrooms look like before booking which came to us as a surprise. Very tiny washrooms. Basically the whole premise looks pretty at the entrance but old and worn down in the living areas
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est très variable : certains membres du personnel sont amicaux et serviables, mais l'enregistrement peut être très lent, les équipes du bar et du restaurant semblent sous-effectives, et des propositions insistantes de surclassement ou de vente de temps partagé, ainsi que des bracelets de différents types affectent souvent l'accès et l'expérience.
Avis de voyageur à ce sujet
2
Daniela
9 déc. 2025
·
A séjourné 4 nuits
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
2
Sandra Ribeiro
25 avr. 2025
·
A séjourné 4 nuits
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
4
Aaron
7 janv. 2025
·
A séjourné 4 nuits
Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
Took our family of 10 to this resort and was very disappointed. My wife and I have travelled to Cancun for 8 years staying at all inclusive resorts each time. This was by far the worst one we have stayed at. The staff was not friendly whatsoever, with the one exception being our waiter at the buffet one lunch. Hardly any smiles and often giving off the impression we were bothering them wanting to get a drink. The food was also the worst we have had. The worst part was that we figured the kids could survive on the french fries and chicken nuggets at the very least, but each lunch they were cold and not very good. We don't have high expectations with food at all inclusives. The OP had the least choices and the smallest buffet from all the resorts we have been to. We picked OP because it seemed to be kid friendly. This wasn't really the case though. The kids zone was okay, but nothing great. The worst part was we had our 6 year old get sick and throw up one night. Most of the throw up was caught in a waste basket, but some did get on the bed spread. They charged us $50 because they had to now clean it! Kids get sick and my expectation for a family resort is that a simple cleaning of linens wouldn't be an up charge. We have had a few times through the years where kids get sick, and I have never had another hotel/resort charge us. Don't stay here. Didn't ruin our trip but better choices out there.
6
Roberto
10 juil. 2025
·
A séjourné 5 nuits
The resort is one of the cheaper options and you get what you pay for. The food was decent , if you book the oasis palm you only have a few A la carte restaurants to choose from, the rest you have to pay for just fyi.They had shows and activities most of the days. The beach area is decent. There’s always a wait in line whether it’s to check in or buffet, even when waiting for the elevator. The check in process was very frustrating, had a super early flight + a long wait at the airport, then arrived at the resort around 2pm (check in was 3pm). They gave us our wristbands and were told to return to the check in lobby at 3:30 pm to receive our rooms and activate our wristbands but so did about 30-40 other guests. We were exhausted from the early flight didn’t get our rooms until 4:30-5pm. We had to return a few times to the lobby by stairs because wristbands were not activated correctly. Other than that issue everything was okay. There is staff that is by the elevator offering pirate ship boat rides for free but they are trying to sell timeshares. Overall the resort is okay. I give it a 3/5 Stars.
The resort is one of the cheaper options and you get what you pay for. The food was decent , if you book the oasis palm you only have a few A la carte restaurants to choose from, the rest you have to pay for just fyi.They had shows and activities most of the days. The beach area is decent. There’s always a wait in line whether it’s to check in or buffet, even when waiting for the elevator. The check in process was very frustrating, had a super early flight + a long wait at the airport, then arrived at the resort around 2pm (check in was 3pm). They gave us our wristbands and were told to return to the check in lobby at 3:30 pm to receive our rooms and activate our wristbands but so did about 30-40 other guests. We were exhausted from the early flight didn’t get our rooms until 4:30-5pm. We had to return a few times to the lobby by stairs because wristbands were not activated correctly. Other than that issue everything was okay. There is staff that is by the elevator offering pirate ship boat rides for free but they are trying to sell timeshares. Overall the resort is okay. I give it a 3/5 Stars.
8
Miguel
11 oct. 2023
·
A séjourné 1 nuit
There are different tiers of all inclusive that are not explained on the booking website. Depending on your tier you are treated as an VIP or as a someone unimportant. This is extremely frustrated as a guest. I dislike this kind of treatment for guests. Everyone should be treated the same. Will not recommend this hotel only for that specific reason.
There are different tiers of all inclusive that are not explained on the booking website. Depending on your tier you are treated as an VIP or as a someone unimportant. This is extremely frustrated as a guest. I dislike this kind of treatment for guests. Everyone should be treated the same. Will not recommend this hotel only for that specific reason.
4
Alexis Carmelo
16 avr. 2025
·
A séjourné 5 nuits
We had a great vacation but the timeshare people sit right across the elevator and that was annoying
We had a great vacation but the timeshare people sit right across the elevator and that was annoying
6
Beatriz Antonia Jaen
26 juin 2025
·
A séjourné 2 nuits
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
The staff at the hotel were very nice and always willing to help. Didn’t like that they didn’t have a reservation under my name so I have to wait until a room is as available. The coffee maker in the room was broken and the personal care supplies was minimal. We were 3 people in the room and only want could use the shampoo, soap, etc… Also temperature in the room is locked. You can’t adjust it. Many option of restaurants but not all of them are open. It is really difficult to book one, we ended eating dinner outside the hotel in local restaurants. The hotel in general was good with a lot of activities to do.
8
Ricardo
24 juil. 2025
·
A séjourné 6 nuits
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
8
Victor
6 mai 2025
·
A séjourné 3 nuits
Need to do a better job with checking in. 2 hours waiting in line to check in to room.
Need to do a better job with checking in. 2 hours waiting in line to check in to room.
10
Celia
10 mars 2025
·
A séjourné 3 nuits
I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
I like the staff in the buffet area,in the bar by the beach, and the coffee and me and actually all of the staff in the resorts,they are all accommodating,they are all so hardworking and nice,they always give a great service , thanks to all of them
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation au bord de la plage avec une eau calme et peu profonde, idéale pour les enfants, et des bus ou des ferries à proximité facilitent les déplacements.
Avis de voyageur à ce sujet
10
Reina
20 juil. 2024
·
A séjourné 4 nuits
The staff was excellent and very helpful. The pools and beaches were great. The facilities were kept very clean
The staff was excellent and very helpful. The pools and beaches were great. The facilities were kept very clean
10
Leonid
27 févr. 2025
·
A séjourné 7 nuits
Like the beach. Always calm. Great for kids and adult who does not like waves
Like the beach. Always calm. Great for kids and adult who does not like waves
10
AARON ELIEZER VELASQUEZ
4 juin 2025
·
A séjourné 2 nuits
La playa muy limpia.
La playa muy limpia.
10
Jonathon
5 mars 2024
·
A séjourné 9 nuits
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.
8
Diana Elisa Neaves
4 avr. 2025
·
A séjourné 4 nuits
Todo estuvo muy bien, el staff fue amable en todo momento y siempre se mostraron deseosos de ayudar. Lo único es que desde un principio tenían equivocado el número de días en nuestra reservación, al principio no la encontraban y a los 2 días dejó de funcionar nuestra llave, en recepción corrigieron el error y fue el único inconveniente que tuvimos. El hotel está excelente para familias, hay variedad de restaurantes y aunque haya mucha gente la atención es rápida. Me gustó también mucho la ubicación ya que está justo al lado del ferry de xcaret y de ahí puedes salir a Islas mujeres y otros lugares si lo deseas. Yo le daría un 4.9
Todo estuvo muy bien, el staff fue amable en todo momento y siempre se mostraron deseosos de ayudar. Lo único es que desde un principio tenían equivocado el número de días en nuestra reservación, al principio no la encontraban y a los 2 días dejó de funcionar nuestra llave, en recepción corrigieron el error y fue el único inconveniente que tuvimos. El hotel está excelente para familias, hay variedad de restaurantes y aunque haya mucha gente la atención es rápida. Me gustó también mucho la ubicación ya que está justo al lado del ferry de xcaret y de ahí puedes salir a Islas mujeres y otros lugares si lo deseas. Yo le daría un 4.9
8
Javier
21 juil. 2025
·
A séjourné 5 nuits
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony.
10
Rafael
2 juil. 2025
·
A séjourné 4 nuits
Excellent ambient, close to downtown
Excellent ambient, close to downtown
8
HECTOR
30 avr. 2024
·
A séjourné 5 nuits
La ubicación, playa y albercas muy buenas.
La ubicación, playa y albercas muy buenas.
8
James
20 mars 2025
·
A séjourné 7 nuits
Location
Location
10
Juan Antonio
1 avr. 2024
·
A séjourné 4 nuits
El hotel superó nuestras expectativas, súper bonito, muy limpio, el personal muy muy amable y accesible, y cuenta con todo lo necesario para pasar unas excelentes vacaciones! Tiene varias albercas muy amplias, la playa está muy limpia, tiene área de niños, la comida de los restaurantes está muy fresca y rica, mucha variedad de platillos, ademas te dan la opción de disfrutar de comidas rápidas, todo tipo de cafés, bebidas y nieve para los niños durante todo el día. Además de estar muy céntrico, tiene al lado el barco pirata, el Ferri y la torre en donde puedes ver todo Cancún, de noche se ve hermoso! Mi familia y yo definitivamente volveremos! Lo recomiendo ampliamente!
El hotel superó nuestras expectativas, súper bonito, muy limpio, el personal muy muy amable y accesible, y cuenta con todo lo necesario para pasar unas excelentes vacaciones! Tiene varias albercas muy amplias, la playa está muy limpia, tiene área de niños, la comida de los restaurantes está muy fresca y rica, mucha variedad de platillos, ademas te dan la opción de disfrutar de comidas rápidas, todo tipo de cafés, bebidas y nieve para los niños durante todo el día. Además de estar muy céntrico, tiene al lado el barco pirata, el Ferri y la torre en donde puedes ver todo Cancún, de noche se ve hermoso! Mi familia y yo definitivamente volveremos! Lo recomiendo ampliamente!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les avis sont mitigés : les buffets sont souvent jugés répétitifs ou de qualité inférieure, les boissons peuvent avoir un goût dilué, et de longues attentes ou des réservations difficiles à obtenir sont fréquentes sans surclassement ; quelques établissements de spécialités sont bien notés, et plusieurs signalements de maladies apparaissent dans les avis.
Avis de voyageur à ce sujet
4
Marina
11 nov. 2025
·
A séjourné 7 nuits
Buffet and beach food was awful. Pools are freezing.
Buffet and beach food was awful. Pools are freezing.
8
YuXiu
23 févr. 2024
·
A séjourné 4 nuits
Overall a good experience but the food is limited option as early booking required for the wanted restaurant and not many choices, I only had a chance to pick between two buffets, since I was on excursion most of the time. If you stay at Sens/Grand Oasis, the resort room is nicer and with more food option. Alcohol is offered all day long till 1am. Late night slack is without fruit option. Right outside is the $1 bus shuttle that will take to downtown and etc., pretty convenient.
Overall a good experience but the food is limited option as early booking required for the wanted restaurant and not many choices, I only had a chance to pick between two buffets, since I was on excursion most of the time. If you stay at Sens/Grand Oasis, the resort room is nicer and with more food option. Alcohol is offered all day long till 1am. Late night slack is without fruit option. Right outside is the $1 bus shuttle that will take to downtown and etc., pretty convenient.
6
Mathieu
3 août 2025
·
A séjourné 5 nuits
The day to day personel is great, beach is nice and the cleaness is good. They have personel from 2 different company for activities, so the possibility are almost endless. There are free shows in the evening that my kids loved, same thing for activities in the day, arcade center when you need a break of the beach an pools. But the food is not steady, one day it's great, the next it's disgusting. Also, many levels of client, so you get lost in where you are allowed and not, what you can use and not, where you can eat and where not... And most of all, the commercial pressure... You almost can't just arrive and go on with your vacation, meeting with a representative that will try to sell you stuff, first morning, meeting of over 2 hours trying to get you to join the oasis VIP club, or whatever other levels of club. They don't let you go, you say no and... But there's one last deal I can offer you... it will just take 30 seconds... but there's an other option.......... non stop. representatives at every corner trying to sell tours or activities, it's good, but then, it's also too much.
The day to day personel is great, beach is nice and the cleaness is good. They have personel from 2 different company for activities, so the possibility are almost endless. There are free shows in the evening that my kids loved, same thing for activities in the day, arcade center when you need a break of the beach an pools. But the food is not steady, one day it's great, the next it's disgusting. Also, many levels of client, so you get lost in where you are allowed and not, what you can use and not, where you can eat and where not... And most of all, the commercial pressure... You almost can't just arrive and go on with your vacation, meeting with a representative that will try to sell you stuff, first morning, meeting of over 2 hours trying to get you to join the oasis VIP club, or whatever other levels of club. They don't let you go, you say no and... But there's one last deal I can offer you... it will just take 30 seconds... but there's an other option.......... non stop. representatives at every corner trying to sell tours or activities, it's good, but then, it's also too much.
6
Jorge Gonzalez
21 avr. 2025
·
A séjourné 8 nuits
The hotel itself was great. Just the app to do reservations for dinner never worked. Asked staff regarding this no other solution for dinner reservations so we had to eat Dinner buffet all week without getting to try anything more. Drinks and bars and pool where amazing.
The hotel itself was great. Just the app to do reservations for dinner never worked. Asked staff regarding this no other solution for dinner reservations so we had to eat Dinner buffet all week without getting to try anything more. Drinks and bars and pool where amazing.
4
Joree
21 juil. 2025
·
A séjourné 4 nuits
I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight. I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
I would not recommend this hotel. The rooms were outdated and dirty and small! The restaurants and food available were not good! We paid to upgrade to the hotel next-door in order to be able to use their restaurants and pool. That was a little better, but not by much. At the upgraded hotel, there were no chairs around the pool to sit on. The only chairs available were at the beach. So while my kids were swimming in the pool, I had nowhere to sit. There was only one bartender at each bar, so you would stand in line for a good 15 minutes to get a drink. The drinks had a chemical taste to them. Most of the restaurants were the same way. At the sushi restaurant, there was only one person working. So I stood in line one day for 45 minutes to get sushi by the pool. The little kitchen areas around the pool with food, were terrible! The hamburgers were definitely not hamburgers! No outdoor bar to sit at. The pool is also closed every night at 8 PM, which is pretty early when your kids want to stay swimming. Entertainment didn’t start until after 10 PM. So as your kids are trying to sleep, the very loud music goes until midnight. I definitely would not recommend going here. But you get what you pay for. I learned my lesson. I will definitely pay more money to stay at a nicer resort.
2
Sandra Ribeiro
25 avr. 2025
·
A séjourné 4 nuits
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
The photos on Expedia are misleading — many are from the neighboring Sens property, which is also owned by Oasis. When you arrive, you’re faced with limited dining options, long lines (sometimes over an hour just to eat), and some restaurants require reservations. Access to certain pools and restaurants is also restricted unless you pay for an upgrade. They blame Expedia for the confusion but still pressure you to upgrade. They also push timeshares aggressively, which is frustrating. The poolside bar on the Oasis side was filthy — definitely not a place you’d want to eat or drink from. I don’t recommend this resort or any Oasis property. They constantly try to charge extra for everything. I upgraded just to get decent food, but my room stayed the same. If you want a relaxing vacation, book somewhere else.
6
Luis Alberto Rodriguez
4 août 2025
·
A séjourné 6 nuits
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
4
Iara alexandra
29 déc. 2025
·
A séjourné 5 nuits
Não gostei do hotel, os quartos são muito antigos e são sujos, o hotel é muito velho, os restaurantes Buffet servem as mesma coisas e tem muitas filas todos os restaurantes, os restaurante a la carte uns falam que precisa de reserva e nunca consegue sempre tem uma fila enorme, pior hotel All inclusive que já fiquei. Não recomendo!
Não gostei do hotel, os quartos são muito antigos e são sujos, o hotel é muito velho, os restaurantes Buffet servem as mesma coisas e tem muitas filas todos os restaurantes, os restaurante a la carte uns falam que precisa de reserva e nunca consegue sempre tem uma fila enorme, pior hotel All inclusive que já fiquei. Não recomendo!
10
Casimiro
24 sept. 2024
·
A séjourné 3 nuits
Excelente muy buena sus comidas y en general la atención. No tiene buenas opciones para restaurantes de reserva y muy extraño lo celosos que eran con el espumante. En todas partes tenían espumantes y en ninguna daban para tomar.
Excelente muy buena sus comidas y en general la atención. No tiene buenas opciones para restaurantes de reserva y muy extraño lo celosos que eran con el espumante. En todas partes tenían espumantes y en ninguna daban para tomar.
4
Hector Alonso Contreras-
5 juin 2024
·
A séjourné 7 nuits
My family and I got food poisoning eating there. There was poop on a chair in one of the buffets. Horrible experience. Will never stay here again Do not recommend
My family and I got food poisoning eating there. There was poop on a chair in one of the buffets. Horrible experience. Will never stay here again Do not recommend
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Sabrina
31 mai 2026
·
A séjourné 7 nuits
Les chambres on besoin d’être rénover , de plus il n’y avais ni frigo ni cafetière comme décris dans la réservation au départ . Les lieux à l’intérieur de l’accueil sont incroyables les toilettes publiques on besoin d’un coup de frais et d’être plus entretenue. À l’extérieur on as besoin de faire l’entretien des terrasses manger à l’extérieur avec de l’accumulation de poussière et de végétation. Les buffets sont quand même accessible pour tous . La plage étais incroyable les soirée spectacle aussi !
Les chambres on besoin d’être rénover , de plus il n’y avais ni frigo ni cafetière comme décris dans la réservation au départ . Les lieux à l’intérieur de l’accueil sont incroyables les toilettes publiques on besoin d’un coup de frais et d’être plus entretenue. À l’extérieur on as besoin de faire l’entretien des terrasses manger à l’extérieur avec de l’accumulation de poussière et de végétation. Les buffets sont quand même accessible pour tous . La plage étais incroyable les soirée spectacle aussi !
6
Nadege
27 mars 2025
·
A séjourné 4 nuits
En général tout s’est bien passé! J’ai donné 3 étoile pcq les chambres étaient nettoyés très tard en après-midi aussi les toilettes ne sentaient pas très bon odeur d’égout ou je ne sais trop pas ! Aussi comme le Grand Oasis et le Oasis Palm est la même hôtel quand tu as le bracelet bleu pale de Oasis Palm tu te sent un peu catégorie inférieur car tu n’a pas accès à tous les restaurants ou la plage de Sens ils ne rechargent pas d’alcool dans ton frigidaire bref pour le reste là nourriture est très bonne
En général tout s’est bien passé! J’ai donné 3 étoile pcq les chambres étaient nettoyés très tard en après-midi aussi les toilettes ne sentaient pas très bon odeur d’égout ou je ne sais trop pas ! Aussi comme le Grand Oasis et le Oasis Palm est la même hôtel quand tu as le bracelet bleu pale de Oasis Palm tu te sent un peu catégorie inférieur car tu n’a pas accès à tous les restaurants ou la plage de Sens ils ne rechargent pas d’alcool dans ton frigidaire bref pour le reste là nourriture est très bonne
6
Eduardo
6 juin 2024
·
A séjourné 2 nuits
.
.
2
Thierry Hutchinson
15 mars 2024
·
A séjourné 6 nuits
Trop cher pour ce que c'est.. Cancun en général trop cher.
Trop cher pour ce que c'est.. Cancun en général trop cher.
8
MIGUEL
13 févr. 2024
·
A séjourné 1 nuit
Bien
Bien
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Dépôt de garantie
USD 30 per accommodation on arrival.
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: 165.4986272781372USD
- 2026-10-16: 161.8918717260437USD
- 2026-10-17: 159.46348498983764USD
- 2026-10-18: 156.85786189788817USD
- 2026-10-19: 157.11468740960692USD
- 2026-10-20: 156.91493423382568USD
- 2026-10-21: 156.77791260998535USD
- 2026-10-22: 156.43914851019287USD
- 2026-10-23: 156.77791260998535USD
- 2026-10-24: 156.9481006694336USD
- 2026-10-25: 156.91438546136473USD
- 2026-10-26: 157.1907952902832USD
- 2026-10-27: 156.9509131282959USD
- 2026-10-28: 160.0289435634155USD
- 2026-10-29: 160.0289435634155USD
- 2026-10-30: 160.0289435634155USD
- 2026-10-31: 163.64652022247313USD
- 2026-11-01: 172.66880250704955USD
- 2026-11-02: 167.9970682488098USD
- 2026-11-03: 176.7845959640808USD
- 2026-11-04: 168.47050454034422USD
- 2026-11-05: 168.4021137723999USD
- 2026-11-06: 168.49321000091552USD
- 2026-11-07: 168.33473480368042USD
- 2026-11-08: 166.97463655752563USD
- 2026-11-09: 168.33473480368042USD
- 2026-11-10: 168.44457504156495USD
- 2026-11-11: 166.95880790185547USD
- 2026-11-12: 167.9970682488098USD
- 2026-11-13: 168.5178190159607USD
- 2026-11-14: 168.37115957577512USD
- 2026-11-15: 172.66880250704955USD
- 2026-11-16: 168.30048797229003USD
- 2026-11-17: 168.52488446139526USD
- 2026-11-18: 168.18629185299682USD
- 2026-11-19: 168.44457504156495USD
- 2026-11-20: 168.18629185299682USD
- 2026-11-21: 168.18629185299682USD
- 2026-11-22: 168.3031632380371USD
- 2026-11-23: 168.33473480368042USD
- 2026-11-24: 176.7845959640808USD
- 2026-11-25: 168.30048797229003USD
- 2026-11-26: 167.03903157598876USD
- 2026-11-27: 168.49321000091552USD
- 2026-11-28: 168.44457504156495USD
- 2026-11-29: 168.30048797229003USD
- 2026-11-30: 168.51253708102416USD
- 2026-12-01: 168.18629185299682USD
- 2026-12-02: 168.33473480368042USD
- 2026-12-03: 168.37115957577512USD
- 2026-12-04: 168.18629185299682USD
- 2026-12-05: 168.5150580045166USD
- 2026-12-06: 168.33473480368042USD
- 2026-12-07: 168.18629185299682USD
- 2026-12-08: 168.4895743833618USD
- 2026-12-09: 168.6336100052185USD
- 2026-12-10: 168.44457504156495USD
- 2026-12-11: 168.18629185299682USD
- 2026-12-12: 168.18629185299682USD
- 2026-12-13: 168.18629185299682USD
- 2026-12-14: 168.18629185299682USD
- 2026-12-15: 168.53332183798216USD
Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Durant les vacances de printemps, cet établissement exige que les clients âgés de moins de 25 ans soient accompagnés par un parent ou un tuteur légal.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Dépôt en espèces : 30 USD par séjour pour les clients de moins de 26 ans
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 25 ans
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Cleaning and Health Protocols (Oasis Hotels).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 12 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Le Wi-Fi gratuit dans les chambres est limité à 1 appareil(s). Le Wi-Fi gratuit dans les espaces communs est limité à 1 appareil(s).
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités de départ sans contact disponibles.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Un coffre-fort en chambre peut être loué en supplément
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Organisation d'excursions
Nettoyage à sec
Général
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins pour le visage
Club pour enfants
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Plage privée
Plage (à proximité)
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Water Park
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi