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Grand Oasis Palm - All inclusive

From

210 $US

/nuit

Grand Oasis Palm - All inclusive - Image 1

Grand Oasis Palm - All inclusive - Chambre

Grand Oasis Palm - All inclusive - Chambre

Grand Oasis Palm - All inclusive - Réception

Grand Oasis Palm - All inclusive - Piscine

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From

210 $US

/nuit

À propos de cet établissement

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des soins corporels et des soins du visage. Un centre de remise en forme et une piscine extérieure vous attendent pour des moments de ...

Équipements

Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des soins corporels et des soins du visage. Un centre de remise en forme et une piscine extérieure vous attendent pour des moments de pure détente !

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de nettoyage à sec / blanchisserie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Vous profiterez de repas savoureux à Los Agaves , le restaurant de Grand Oasis Palm - All Inclusive qui dispose également d'un snack bar/épicerie fine. Étant donné que l'hébergement propose un bar à la plage et un bar en milieu de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 8 bars/lounges. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 30.

Chambres

Les 514 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un fer / une planche à repasser.

Emplacement

Profitant d'un emplacement de choix à Cancún (Zona Hotelera), Grand Oasis Palm - All Inclusive est à moins de 15 minutes à pied de Plage de Langosta et Plage Playa Linda.

À proximité

Lagune Nichupté(0.1 miles)
Tour Escénica(0.2 miles)
Théâtre de Cancún(0.3 miles)
Plage de Langosta(0.4 miles)
Plage Playa Linda(0.6 miles)
Plage Las Perlas(1.2 miles)
Plage Tortuga(1.2 miles)
Centre commercial Puerto Cancun Marina Town Center(2 miles)
Cancún Golf Club at Pok Ta Pok(2.1 miles)
Playa Ancha(2.5 miles)
Centre commercial Plaza Caracol(2.7 miles)
Puerto Cancun Golf Course(3 miles)
Casino PlayCity(3.4 miles)
Monument Dialogo Norte-Sur(3.4 miles)
Mercado Ki Huic(3.5 miles)
Aéroport international de Cancún (CUN)(13.8 miles)
Aéroport international de Tulum (TQO)(109.8 miles)

Emplacement

Boulevard Kukulcan Km 4.5 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique

Lagune Nichupté (0.1 miles)

Tour Escénica (0.2 miles)

Théâtre de Cancún (0.3 miles)

Plage de Langosta (0.4 miles)

Plage Playa Linda (0.6 miles)

Plage Las Perlas (1.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre Standard (Limited View)

Détails de la chambre

2 Lits Doubles

ou

1 Très Grand Lit Double

Couchages 4

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

6

Chambre Supérieure

Détails de la chambre

2 Lits Doubles

Couchages 3

301 ft²

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

5

Suite Familiale

Détails de la chambre

1 Très Grand Lit Double

et

2 Lits Doubles

Couchages 4

Climatisation

Salle de bain privée

Berceau(x) (gratuit)

Avis des voyageurs sur Grand Oasis Palm - All inclusive

7

Agréable

Basé sur 3 005 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Grand Oasis Palm - Tout compris, les clients soulignent une plage calme et adaptée aux enfants ainsi qu'un personnel agréable, mais signalent de manière répétée une foule importante, de longues files d'attente et des difficultés à réserver les restaurants, en plus d'une qualité de nourriture mitigée, de chambres vieillottes avec des problèmes d'entretien et de nuisances sonores occasionnelles liées à des travaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Grand Oasis Palm - Tout compris, les clients soulignent une plage calme et adaptée aux enfants ainsi qu'un personnel agréable, mais signalent de manière répétée une foule importante, de longues files d'attente et des difficultés à réserver les restaurants, en plus d'une qualité de nourriture mitigée, de chambres vieillottes avec des problèmes d'entretien et de nuisances sonores occasionnelles liées à des travaux.

La foule et le nombre limité de places assises entraînent des temps d'attente aux buffets, aux bars et à la plage, et les réservations de dîner via l'application sont souvent indisponibles. Les expériences en chambre varient d'une propreté et d'un confort satisfaisants à des chambres petites, vieillottes et sentant le renfermé, avec une climatisation et une plomberie intermittentes, ainsi que des bruits de construction occasionnels. Les commentaires sur la nourriture vont d'une variété correcte à répétitive ou froide, et certains clients signalent des troubles gastriques. Attendez-vous à un complexe familial animé et abordable avec un excellent accès à la plage, mais avec des compromis en matière de confort et de cohérence.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La plage calme et les nombreuses piscines sont appréciées, mais l'établissement semble surpeuplé : longues files d'attente aux bars, manque de transats et ascenseurs très petits avec des temps d'attente. Certaines zones étaient en construction et les installations pour enfants nécessitent un entretien.

Avis de voyageur à ce sujet

8

Maria Elena

7 août 2025

·

A séjourné 5 nuits

I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.

I like the food it was very good and tasty also like the pool and beach service was nice the only think I didn’t like is the service at the coffee shop the employees are not nice and they always were kind of rude. Everything else love it.

8

Christina

25 juil. 2025

·

A séjourné 4 nuits

There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.

There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.

8

Maria de Lourdes

15 juil. 2024

·

A séjourné 4 nuits

Common areas around the main pool were full people’s stuff due to there is nothing to sit

Common areas around the main pool were full people’s stuff due to there is nothing to sit

10

Elena

25 juil. 2025

·

A séjourné 3 nuits

El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.

El detalle es que necesita una limpieza más constante en los baños cerca de las albercas, ya que los huéspedes dejan muy sucio. La bañera de la habitación no tenía el hule del tapón y la arreglaron hasta el siguiente día que informamos.

8

Gerlene

20 juin 2025

·

A séjourné 5 nuits

I really like that there is always events going on, the beach and pool area was very clean and beautiful.

I really like that there is always events going on, the beach and pool area was very clean and beautiful.

6

alicia

26 août 2025

·

A séjourné 5 nuits

This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.

This is my 3rd time going there. They relly need to do some updating and upgrading on everything. There was construction from 10am to 5pm in the building there was no notifications about construction and that was really annoying if you just wanted to relax in your room. There are no beach chairs from 8am, the beach was a bit dirty. They workers are over worked there. Its a beautiful hotel, but please do some major upgrade in every thing. They really need to update there chef in cooking especially the buffet.

4

Pedro

23 févr. 2026

·

A séjourné 5 nuits

O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.

O hotel, nas áreas comuns, não tem estrutura para comportar a quantidade de hóspedes que a estrutura dos quartos comporta. Em nenhum dos dias conseguimos usar as espreguiçadeiras da praia, porque não tem móveis o suficiente para todos. Só conseguimos utilizar a praia quando reservamos o beach club, que é um valor a parte (e bem salgado). Ainda, você só tem uma boa experiência se faz o upgrade do grand oasis para o sens. Ficamos uma parte do dia apenas com a experiência do grand oasis e não conseguíamos reservar restaurantes, apenas comer nos buffets (que são fracos, por sinal). Depois que fizemos o upgrade conseguimos reservas e restaurantes melhores. Mas somando o quanto você paga a parte, compensa ficar em um hotel melhor que esse.

8

Cesar

27 juil. 2025

·

A séjourné 6 nuits

The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.

The resort was spacious and clean. The elevators are way too small for the amount of people staying there however and would often have a wait time of about 5m just to get on.

4

Victor

6 févr. 2026

·

A séjourné 1 nuit

Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel

Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel

8

ABEL

9 juin 2025

·

A séjourné 4 nuits

Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes

Hay muy pocos camastros en la playa, no hay camastros en el area de alberca, el hotel esta unido a otro y no es muy clara la explicacion de las instalaciones al inicio, fue muy dificil hacer reservaciones para los restaurantes

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : certains signalent des chambres impeccables et des jardins bien entretenus, tandis que d'autres notent des chambres sales ou sentant le moisi, des traces de moisissures, des accessoires rouillés et des piscines ou des toilettes publiques nécessitant un nettoyage plus fréquent.

Avis de voyageur à ce sujet

2

Silvia

26 juin 2025

·

A séjourné 7 nuits

The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .

The rooms are dirty. The showers are awful and the leak at the fossilt. The buffet har too cold food so I did not eat it. I did not want to get sick. The sound proof rooms is a joke. Mould under the bed and the bed is broken .

10

Vikash

28 mai 2025

·

A séjourné 7 nuits

Cleaned and good food

Cleaned and good food

10

Joanna

19 juil. 2025

·

A séjourné 5 nuits

Not berry clean

Not berry clean

4

Marlyn

7 nov. 2025

·

A séjourné 4 nuits

The property was under construction and a lot of construction dust came in the room and everything was covered with it.

The property was under construction and a lot of construction dust came in the room and everything was covered with it.

4

Samina

23 août 2025

·

A séjourné 7 nuits

Dirty

Dirty

10

Hilda Yaneth

7 nov. 2025

·

A séjourné 4 nuits

A todo momento me.mantenian la.abitacion aseada

A todo momento me.mantenian la.abitacion aseada

2

Allison

6 oct. 2025

·

A séjourné 1 nuit

The food was terrible and the pool area was never cleaned while there. It was disgusting.

The food was terrible and the pool area was never cleaned while there. It was disgusting.

2

Oluwaseun

21 sept. 2025

·

A séjourné 3 nuits

This property looks clean from the outside but the rooms and restrooms are so horrible and dirty

This property looks clean from the outside but the rooms and restrooms are so horrible and dirty

2

Isabel Cristina

4 déc. 2025

·

A séjourné 7 nuits

The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.

The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.

8

Veronica

15 juil. 2025

·

A séjourné 4 nuits

Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.

Nos hospedaron en el Sens y no en el Grand Oasis Palm. Nos dijeron que la habitación tenía tina por un beneficio pero no fue así. La comida en los buffets es muy rica y en los restaurantes con reservación también, muy buena. Los meseros son sumamente amables. El servicio de snacks y bebidas en la piscina es deplorable así como los de los restaurantes sin reservación. Solamente tienen a UNA persona atendiendo, son filas ENORMES para obtener una bebida y lo hacen de mala gana (sea servir algo de tomar o de comer). El sistema de intercambio de toallas no es enfocado en el cliente, se debe devolver las toallas en el mismo kiosko donde se retiran y el sistema es en papel y en lápiz, pero las reservaciones para los restarurante se hacen a través de una app de la cual hay que estar pendiente sino te cancelan la reserva. Los horarios de los restaurantes no están claros ya que no todos están abiertos y no indican en la app si solo son para adultos o no. Mi cama apestaba a orines, pasé dos malas noches gracias a ello mientras identificada el problema. La almohada y las sábanas y cubrecolchón estaban apestosas a orines del huesped anterior. Si no fuera por la comida, las instalaciones bonitas y los meseros amables, no lo recomendaría en lo absoluto.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres vont de simples à de spacieuses suites familiales ; beaucoup mentionnent un décor vieillissant, des murs fins, des odeurs de renfermé et des problèmes d'entretien avec la climatisation, la plomberie, les douches ou la pression de l'eau, ainsi que des bruits de construction occasionnels. Certains ont trouvé les lits confortables et la vue agréable.

Avis de voyageur à ce sujet

10

Stephanie

13 juil. 2025

·

A séjourné 6 nuits

Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again

Family friendly resort with great customer service. Restaurants & beach were great. Standard room but water pressure in the shower was horrible. Would stay here again

8

garry

10 mars 2026

·

A séjourné 7 nuits

No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .

No ocean view. But nice view. Staff are excellent and always there to help. Room was clean and always topped up .

6

hazael navarro

16 nov. 2025

·

A séjourné 7 nuits

I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.

I didn’t like the bathroom door is transparent, could not feel privacy when using the bathroom, also water leaks from the ac unit making the whole floor wet.

8

Javier jathsim Evangelista

15 août 2025

·

A séjourné 4 nuits

Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua

Los baños de la habitacion son viejos, no hay provacidad en el sanitario y no hay regadera solo pistola de agua

8

puneet

30 juil. 2025

·

A séjourné 2 nuits

Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.

Rooms are not soundproof… in the night it’s was disturbing any noise came from corridor.

6

BOBBY

11 mars 2025

·

A séjourné 2 nuits

Good location, average food options, average service. Rooms are small and need upgrade!

Good location, average food options, average service. Rooms are small and need upgrade!

8

Kayla

22 févr. 2025

·

A séjourné 5 nuits

Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.

Great selection of restaurants but they use their own personal app to book into á la carte suppers. When submitting your requests it may take hours to get either a confirmation or refusal of request. The application has no push notifications so you do not see when you have received a message back unless you have the app constantly open. I suggest opening a chat and speaking directly to an associate that can see what reservations are still available for the day Our room was overlooking the lagoon and road which could be noisy at times thru the closed patio door due to traffic passing at all times of the day. We could also often hear our next door neighbor's conversations while in our room, which although we didn’t mind, made for less privacy.

8

Yordanis Echevarria

21 juin 2025

·

A séjourné 7 nuits

Bueno pero no recomiendo las habitaciones muy pequeñas

Bueno pero no recomiendo las habitaciones muy pequeñas

6

patricija rafaela

26 août 2024

·

A séjourné 6 nuits

The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place

The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place

2

Isabel Cristina

4 déc. 2025

·

A séjourné 7 nuits

The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.

The rooms are small and old. The water from the sink and the shower smelled horrible. The rooms are nothing like they appear in the photos when you book.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable et serviable, mais l'enregistrement peut être lent avec de longues files d'attente, et les réponses aux problèmes varient. De nombreux clients ont déploré les sollicitations persistantes en matière de vente ou de multipropriété et la confusion concernant les réservations et les services inclus via l'application.

Avis de voyageur à ce sujet

8

Christina

25 juil. 2025

·

A séjourné 4 nuits

There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.

There was construction happening during our stay right under our room that was so loud. We had to move rooms the 2nd day due to the noise. The pool bars were under staffed and you had to wait in long lines just to get a drink. The staff was nice when interacted with them but no one was over the top or went out of their way to assist with anything. It is a middle of the barrel resort that was confusing to know where you could and could not go due to the 3 resorts connected. There was hardly any AC in main buildings, the arcade area what a sweat shop with broken pool ques and tables. We probably won't return as there was just too much that wasn't good.

2

GINO PORFIRIO

3 juil. 2025

·

A séjourné 2 nuits

Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.

Check-in was terrible. I arrived on time at 3:00 pm, but they kept me waiting for an hour before they could give me my room.

2

June

17 juin 2025

·

A séjourné 1 nuit

Waited in line for an hour to check in

Waited in line for an hour to check in

4

Monica

15 sept. 2025

·

A séjourné 4 nuits

The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.

The sale people that want to sell you a membership! Very pushy and they get you the minute you check in the hotel.

6

JAMIE

20 sept. 2025

·

A séjourné 4 nuits

While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.

While we have visited this resort many times and appreciate the upgrades, it was an inconvenience. Also customer service was lacking a bit this time, new faces not as pleasant as the old ones. When stating no thank you to excursions, was met with attitude. Im on vacation , let me be.

10

Ray

20 mai 2024

·

A séjourné 7 nuits

I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.

I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.

10

Elmer Eric

22 mai 2025

·

A séjourné 7 nuits

The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.

The staff was great very helpful, however I felt at times particularly after check in they where not very accommodating to our needs after traveling all night and our kids were very tired and falling asleep while they where trying to make a sale and trying to get us to join some sort of time share crap. The staff after that was great. I would definitely recommend and go back any time.

10

Jazmin de los Angeles López

11 déc. 2025

·

A séjourné 2 nuits

Excelente servicio

Excelente servicio

2

Gillian

1 déc. 2025

·

A séjourné 3 nuits

This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.

This property seems to really cater to Spanish speaking people. The check in was ridiculously slow. We had to line up for everything. We were told we would get a room with 2 double beds and got a room with a King bed. It was nice, but they did get a twin cot to put in our room, but that was for an adult so that was silly. They offered no other way to compensate, except to check out and wait another 4 hours to see if a room with. Double beds become available. We declined. The food was okay, but it was near impossible to get into any of the “special” restaurants. No reservations just lines upon lines. Pack your patience! A lot of families so the noise level was high and the walls were thin.

4

Czarina

4 août 2025

·

A séjourné 4 nuits

I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.

I can say thay most staff are very good in the food service and rom service. However, our main issue is the resraurant availability. A lot of times during the day, many of the restaurants while we were there were not open. While they boast of 8 resraurants in ther website, only 2 is usually open during the day, and at dinner time the additional 2 or 3 restaurants require reservation. We usually end up falling in limr for 30 minutes or over for the buffet that serves "not very appetizing" menu. We missed the private shuttle when we checked out because the hotel personnel signed on the paper that we were not there, when we actually were there an hour early for pick up so how could we have missed the transportation? He said he radio'd the front desk however we dis not grt notified, resulting for us to totally miss our already late shuttle. The manager of the hotel did not help either. They are not customer service driven, as he is not proactive in helping solve our issues, almost defending their staff for signing off that we were not there when in fact we have been waiting for our shuttle in the lobby for more than one hour. We had to take another transportation by getting a taxi to take us to the airport, almost missing out flight by a heartbbeat. The unnecessary stress could have been avoided to the already not very pleasant stay.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique pour les familles avec une eau calme, un accès facile à la plage et la proximité du ferry pour Isla Mujeres, des bus et des taxis. Cadre pittoresque mais distance de marche limitée sur la plage selon certains.

Avis de voyageur à ce sujet

10

Ellen

28 janv. 2024

·

A séjourné 4 nuits

We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.

We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.

4

Mario

24 août 2024

·

A séjourné 5 nuits

Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.

Es un hotel muy céntrico el problema es que las amenidades como los son alberca y restaurantes para citar solo algunos, no son para la capacidad de gente que renta las habitaciones.

8

Mariana

26 févr. 2025

·

A séjourné 5 nuits

Very close to the ferry for Isla Mujeres

Very close to the ferry for Isla Mujeres

10

Jonathon

5 mars 2024

·

A séjourné 9 nuits

The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.

The staff are GREAT always smiling, food was good, this property is right by buses and taxi's.

8

Holette

11 août 2025

·

A séjourné 4 nuits

Everything was so close even the beach, I like that.

Everything was so close even the beach, I like that.

10

Rosario

13 août 2025

·

A séjourné 6 nuits

El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo

El hotel hermoso y muy limpio La comida muy buena y mucha variedad, la atención también maravillosa es un lugar céntrico donde puedes encontrar de todo y volveríamos de nuevo

10

Migeul

23 janv. 2025

·

A séjourné 2 nuits

me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.

me encanto el hotel, la comida es buena y con muchas opciones , el trató es atentó y cordial, excelente ubicación y playa ideal para familias con niños pequeños. el único inconveniente que tuve es que reserve en grand palm oasis y en recepción me redirigieron al hotel senses que esta al lado, por lo que tuve que caminar con maletas y familiares de tercera edad al otro lobby.

8

HECTOR

30 avr. 2024

·

A séjourné 5 nuits

La ubicación, playa y albercas muy buenas.

La ubicación, playa y albercas muy buenas.

10

Paulique

6 juil. 2025

·

A séjourné 4 nuits

Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.

Staff were friendly. The resort location was very nice. The beach was quiet, calm and very nice. We liked the hammocks in the water. We also enjoyed the lounge chairs in the pool. The pool was as also very nice. We enjoyed the restaurants. You have to reserve on the hotel app same day or before and it was well worth it. We also liked the free pirate boat road. This is a nice play to stay with family with small children.

10

Roberto

31 déc. 2023

·

A séjourné 3 nuits

Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊

Excelente servicio, un ambiente muy agradable , comidas de mucha variedad en sus diferentes restaurantes 👍👍👍☺️☺️☺️ La playa 🏝️ fácil acceso y muy bonita la playa para disfrutar caminando o disfrutar del agua del mar 🌊

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur la nourriture sont mitigés : certains ont apprécié certains restaurants et la variété, mais beaucoup ont trouvé les buffets répétitifs, froids ou fades, avec de longues attentes et des difficultés à obtenir des réservations via l'application. Certains clients ont signalé des troubles gastriques.

Avis de voyageur à ce sujet

6

Ruben

22 avr. 2025

·

A séjourné 3 nuits

I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel

I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel

6

Iryna

9 août 2025

·

A séjourné 5 nuits

Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.

Food was not good. I am not a picky eater. I understand that it is not a 5 star hotel. But!! Usually you can find at least some safe choices like pasta or chicken and salad But even pasta and bread were not great. Overcooked. Big variety, but nothing tasted great by some reason. Special dining restaurants were better, but also nothing outstanding. Not easy to make reservation. But we did try 3. Los Agaves was our favorite (service was great here) Makitaco was also pretty good. Room was ok. They cleaned every day. But toilet kept on breaking The biggest issue for me was that in a huge 2 meter deep pool there was only one lifeguard. He was also not always paying attention. Although he did save someone at some point. I liked that they had a coffee shop. And there was no issue finding a seat at the beach. Seaweed at the beach was cleaned only once during our stay.

4

julia

24 juil. 2025

·

A séjourné 5 nuits

Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.

Unfortunately, our experience at Grand Oasis Palm Cancun was disappointing. The elevators rarely worked properly, often requiring long waits or using the stairs. The hotel interior, the levators and room corridors were uncomfortably warm, with poor ventilation and no air circulation. At the beach, there were long lines for both food and drinks, making it hard to enjoy the experience. The room was very outdated and poorly maintained, and the bathroom was in even worse condition, showing signs of wear and lack of upkeep. The beach in front of the hotel is absolutely beautiful, with warm and Cristal water, but the hotel infrastructure and service need significant improvement.

4

Mathew

7 déc. 2025

·

A séjourné 1 nuit

I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.

I feel the food was over promised as the top 3 restaurants are for SENS VIP only. The a la carte restaurants all resemble typical north american buffet type food. The elevator is like a 3 person max so mpst of the time using the stairs. The overall idea this is a 4 star is way over inflated. At best 2.5 3 star property in comparison to the grand oasis at the other locatipn in town. The grand oasis palm and sens definitely is not worth the cost. I would recommend looking at other properties.

4

Kathryn

4 avr. 2024

·

A séjourné 4 nuits

Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.

Very limited on dining. Need to make a reservation every morning by 8am in order to get some type of reservation. Being on vacation you should not have to wake up so early for this. Foods is not even worth waking up to make a reservation. Staying at an all inclusive resort you should not have to make a reservation for something that is included. To then get charged per person if you don’t make your reservation. Need more bars and entertainment.

6

Mario Alberto

8 janv. 2026

·

A séjourné 2 nuits

Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.

Mala comida pero muy bonito hotel, buen servicio y tomamos el viaje en un “yate” a isla mujeres. Me gustó, pero la comida es terrible y nunca hay espacios disponibles para reservar en los demás restaurantes.

10

Rodrigo Ramirez

8 oct. 2025

·

A séjourné 4 nuits

Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente

Solo me Gustó el restaurante cocoa! Hay solo un restaurante buffet de desayuno para el hotel y hay mucha gente

4

Shannon

24 juin 2025

·

A séjourné 3 nuits

My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.

My room had plastic stuck in the sheets, which made it feel like they hadn’t been properly cleaned before I arrived. The food was also disappointing—I honestly ended up eating just pineapple the entire time. I tried a few dishes, but nothing really met expectations.

4

Victor

6 févr. 2026

·

A séjourné 1 nuit

Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel

Los restaurantes buffet de mala calidad en alimentos y personal, filas de espera muy largas y tediosas, muy pocas instalaciones de consumo y disfrute para la cantidad de habitaciones que maneja el hotel

2

Isai

10 août 2024

·

A séjourné 4 nuits

There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun

There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Jacqueline

9 oct. 2025

·

A séjourné 2 nuits

Bien

Bien

2

Hamel

18 avr. 2025

·

A séjourné 12 nuits

Hôtel horrible, salle de bain avec odeurs d’égouts , chambre vétuste et moche, l’hôtel est sale . Le personnel est sympa pour certains pas tous . La bouffe est degueu toujours la même chose . La plage n’est pas nettoyée plein de sargasse, les piscines sont sales . Vraiment avis aux touristes ne venez pas dans cet hôtel ! En plus ils sont en travaux donc il y a du bruit. Vous trouverez bien mieux à Cancun passez votre chemin . Franchement j’étais écœurée j’avais vu les avis mais je n’en ai pas tenu compte . Je peux vous dire que tout est vrai c’est le pire hôtel dans lequel j’ai séjourné dans ma vie .

Hôtel horrible, salle de bain avec odeurs d’égouts , chambre vétuste et moche, l’hôtel est sale . Le personnel est sympa pour certains pas tous . La bouffe est degueu toujours la même chose . La plage n’est pas nettoyée plein de sargasse, les piscines sont sales . Vraiment avis aux touristes ne venez pas dans cet hôtel ! En plus ils sont en travaux donc il y a du bruit. Vous trouverez bien mieux à Cancun passez votre chemin . Franchement j’étais écœurée j’avais vu les avis mais je n’en ai pas tenu compte . Je peux vous dire que tout est vrai c’est le pire hôtel dans lequel j’ai séjourné dans ma vie .

8

Abel

26 nov. 2024

·

A séjourné 5 nuits

.

.

6

ALBERTO

25 nov. 2024

·

A séjourné 3 nuits

.

.

6

Eduardo

6 juin 2024

·

A séjourné 2 nuits

.

.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

Dépôt de garantie

Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

octobre 2026

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10 $173
11 $166	12 $169	13 $170	14 $169	15 $170	16 $169	17 $169
18 $169	19 $169	20 $173	21 $172	22 $172	23 $169	24 $173
25 $169	26 $170	27 $172	28 $168	29 $173	30 $172	31 $170

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-10-10: 172.6399975631714USD
2026-10-11: 165.96124131622315USD
2026-10-12: 169.32214131622317USD
2026-10-13: 170.44244131622315USD
2026-10-14: 169.32214131622317USD
2026-10-15: 170.44244131622315USD
2026-10-16: 169.32214131622317USD
2026-10-17: 169.32214131622317USD
2026-10-18: 169.32214131622317USD
2026-10-19: 169.32214131622317USD
2026-10-20: 172.6399975631714USD
2026-10-21: 172.32944320983887USD
2026-10-22: 172.00437569274902USD
2026-10-23: 169.32214131622317USD
2026-10-24: 172.6399975631714USD
2026-10-25: 169.32214131622317USD
2026-10-26: 170.44244131622315USD
2026-10-27: 171.56274131622317USD
2026-10-28: 168.16713964080813USD
2026-10-29: 172.6399975631714USD
2026-10-30: 171.56274131622317USD
2026-10-31: 169.99998640747071USD
2026-11-01: 191.39121027069092USD
2026-11-02: 206.63998116912842USD
2026-11-03: 189.45998510894776USD
2026-11-04: 189.45998510894776USD
2026-11-05: 204.05144131622316USD
2026-11-06: 205.8326458358765USD
2026-11-07: 195.19085569000245USD
2026-11-08: 204.05144131622316USD
2026-11-09: 201.27091401672365USD
2026-11-10: 202.93114131622315USD
2026-11-11: 203.63999568786622USD
2026-11-12: 203.63999568786622USD
2026-11-13: 203.63999568786622USD
2026-11-14: 203.63999568786622USD
2026-11-15: 189.45998510894776USD
2026-11-16: 203.0284940460205USD
2026-11-17: 203.63999568786622USD
2026-11-18: 203.2571319320679USD
2026-11-19: 201.81084131622316USD
2026-11-20: 203.63999568786622USD
2026-11-21: 203.2571319320679USD
2026-11-22: 201.81084131622316USD
2026-11-23: 201.81084131622316USD
2026-11-24: 203.63999568786622USD
2026-11-25: 201.81084131622316USD
2026-11-26: 202.93114131622315USD
2026-11-27: 195.28998623962403USD
2026-11-28: 203.63999568786622USD
2026-11-29: 201.27091401672365USD
2026-11-30: 203.0284940460205USD
2026-12-01: 203.2571319320679USD
2026-12-02: 201.27091401672365USD
2026-12-03: 201.27091401672365USD
2026-12-04: 203.63999568786622USD
2026-12-05: 203.2571319320679USD
2026-12-06: 201.81084131622316USD
2026-12-07: 203.2571319320679USD
2026-12-08: 201.81084131622316USD
2026-12-09: 203.0284940460205USD
2026-12-10: 201.81084131622316USD

Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Pendant les vacances de printemps, vous devez être âgé de 25 ans ou plus pour pouvoir vous enregistrer. L'établissement exige que les clients âgés de moins de 25 ans soient accompagnés par un parent ou un tuteur légal.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.

Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 25 ans
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Cleaning and Health Protocols (Oasis Hotels).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est gratuit pour un maximum de 2 enfants âgés de 12 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Seules les personnes enregistrées peuvent accéder aux chambres.
L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
Le Wi-Fi gratuit dans les espaces communs est limité à 2 appareil(s).
Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités de départ sans contact disponibles.

Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.