Is parking available at the property?

Free valet parking is available onsite, with limited parking spaces. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of PHP 500 per pet, per night, plus a one-time cleaning fee of PHP 500. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee, subject to availability. Guests can request early check-in by contacting the property.

Are airport shuttle services available?

Airport shuttle services are available for a fee of PHP 890 per vehicle (one-way, maximum occupancy 2). To arrange the transfer, guests must contact the property 72 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property.

What is the location of the property in relation to key landmarks?

The hotel is located near Newtown Beach in Lapu-Lapu City, approximately 0.4 miles (0.7 km) from Mactan Shrine and 10.7 miles (17.3 km) from Cebu Business Park. Public transport options are available nearby.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools, including a children's pool. The pools are operational from 7:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and those aged 6 and younger can stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of PHP 1500 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Savoy Hotel Mactan Cebu

Average nightly price at Savoy Hotel Mactan Cebu near Newtown Beach by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$60
March	US$55
April	US$53
May	US$59
June	US$56
July	US$57
August	US$66
September	US$57
October	US$54
November	US$51
December	US$56

What guests think

Reviews of Savoy Hotel Mactan Cebu near Newtown Beach describe friendly staff and a convenient location, but also mixed cleanliness, compact rooms, and uneven facilities like the pool and beach club, resulting in varied experiences across short and longer stays.

Staff are widely praised for kindness and responsiveness, though some guests report slow or confusing check-in and occasional service delays. Cleanliness and maintenance are inconsistent, with reports of odors, damp or pests and missing towels alongside many comments about clean rooms. Rooms feel small and basic, with mixed bed comfort and intermittent AC or Wi‑Fi, while facilities show highs such as a solid gym and lows like a small or poorly maintained pool and a rocky, limited beach club. Overall, expect a value stay with warm service but variable quality depending on room and facility conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym earns positive mentions, and guests appreciate access to a private beach and beach pool, but the hotel pool is small and several reviews note cloudy water, strong chlorine, or missing tiles. The beach club feels rocky and limited with few chairs, and the shuttle or wristband process can be inconvenient.

Related guest reviews

4

Richelle

23 Feb 2023

·

Stayed 3 nights

You have to keep asking for water. The pool is missing tiles and the water was cloudy and unclean. Pool is non heated as well. The rooms are very small and the bathrooms are dirty. The toilets don’t flush well. There isn’t enough tissue. Overall not a good experience.

6

pamela

11 Jun 2024

·

Stayed 3 nights

The bathroom was not cleaned properly. Swimming pool had way to much chlorine that it left our fingers wrinkled and when u go underwater it stings ur eyes. Water was not clear at all.

8

KENTARO

2 Sept 2023

·

Stayed 5 nights

エクスペディアが推奨しているバウチャーレッスンで予約しましたが他の方も書いている通り現地のホテルが対応しきれてないようでこのホテルもパスポートとバウチャー必須です。最初に案内された部屋は3階でトイレが流れず…変更してもらい17回になってたのですが、部屋は快適でシャワーもしっかり出ます。プライベート感満点のプールやプールエリアにあるバーなどが最高でした。ボディーソープやリンスインシャンプーその他のアメニティー等は一通り揃っていますが、シャンプーとトリートメントは持っていくことをお勧めします。 I booked the voucher-less hotel recommended by Expedia, but as others have written, the local hotels do not seem to be able to handle this and this hotel also requires a passport and voucher. The first room we were shown was on the 3rd floor and the toilet did not flush...we had to have it changed and it was 17 times, but the room was comfortable and the shower worked well. The private pool and bar in the pool area were great. The room was very comfortable and the shower was excellent.

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10

Adam

25 Nov 2025

·

Stayed 2 nights

We had a problem with the room, air con and TV not working so we were moved to a lesser room (late at night) The next day I met with the manager who was absolutely lovely and we were upgraded to a suite for the rest of the stay. Room are fairly basic but considering the price I think it's good value. I will say the pool/beach club that you get access to is pretty lousy and expensive but the hotel pool and gym is quite nice and so is the restaurant, staff are great too

8

George

24 Jun 2025

·

Stayed 2 nights

It was nice a property. We had issues initially with our room cards not working in elevator and room. The beach pool was nice and there was a little private beach to visit. It was a little far to walk and the shuttle service between the hotel isn't frequent enough. One other thing we disliked is that the doors to our room was so hard to open. Even the grown adults had difficulty opening the door.

10

Gary

23 Feb 2025

·

Stayed 7 nights

Clean, comfortable room. The bar and restaurant are nice. You get access to the private beach which is a short walk from the hotel. There is also a free shuttle to the beach. There's a nice swimming pool with a bar at the beach. The staff is always very nice and helpful. It's the Philippines so this is expected at any decent hotel. Overall this was an enjoyable stay and we will stay there again.

10

paul

22 Jun 2024

·

Stayed 3 nights

This one of many stays here.....I think 5 or 6 in the past 6 months. Never any complaints. Breakfast buffet is always good. Staff and service always good. It is 25 minutes from the airport. The beach near (only 10 minute walk) or hotel shuttle is very nice. Hopefully the umbrellas damaged by a recent storm will be replaced soon.

6

Lory

9 Nov 2025

·

Stayed 4 nights

The beach area provided was very rocky and shallow. If you have tender feet very uncomfortable. Lobby, bar, and restaurant very small. Rooms are very small. The really only plus side was the staff.

8

Francisco

28 May 2023

·

Stayed 4 nights

My stay was good, hotel itself is good and well maintained, although the room is stayed in was basic but it was perfect for my stay as I was looking to do activities and spend the day out. The pool it’s small but it serve its purpose to cool you down but there’s no sun-beds or places to enjoy the sun. Did try to go to the beach only to find nothing there and the two sun-beds were used one by the builders and the other one by a family. A bit disappointed. Breakfast has an abundance of choices and staff super friendly and super helpful, which made my stay better. Location is good specially for diving or to be near the airport but that’s it Overall is a good hotel and great staff

8

GIANLUIGI

28 Aug 2024

·

Stayed 3 nights

Hotel bello, pulito, personale super disponibile, parcheggio gratis, colazione discreta, poche opzioni dolci e occidentali. Piscina in hotel piccola, spiaggia bella, con piscina purtroppo non fruibile per ristrutturazione.

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Cleanliness

Cleanliness is inconsistent: alongside many comments about clean rooms, several guests reported musty or moldy odors, stained bedding, pests, or bathrooms not properly cleaned. Housekeeping sometimes missed items like towels or daily changes.

Related guest reviews

2

CHORONG

13 Jan 2023

·

Stayed 19,368 nights

My room was so dirty. There were lots of dusts on a bed and the bedding was soggy. And the room smelled like mold.

4

Marisel G.

28 May 2025

·

Stayed 3 nights

The room was filthy and had unpleasant smell.

4

Walter

11 Feb 2024

·

Stayed 1 night

Hotel room and washroom were not properly cleaned. Washroom smelt like a sewer. Would not recommend!

4

Yikhwan

29 Nov 2025

·

Stayed 5 nights

Staff were helpful and kind, and i feel bad writing this review, but i genuinely had a difficult time staying there due to the rooms smelling heavy of mold. I switched rooms, which felt slightly better but the pillows had black spots and so did the bed sheets. I ended up just leaving 3 days early. I have seen hotels in humid regions where they put a dehumidifier in the rooms. Might not be a bad idea.

4

Mikaela

15 Nov 2023

·

Stayed 2 nights

I’ve been going to Cebu ever since I was little. We go like 2-3 times a year and we like trying new hotels but we also have our favorites. This is my first time trying Savoy and let’s just say, I won’t be coming back. Our room was dirty, the bathroom is too small and they use shower curtains, who uses curtains for a hotel these days? There were molds even inside the room floor. The walls are not good too. I especially hate that the electric kettle is filthy! I asked for a clean one, I was given worse than the one in my room. The beach however is nice, like 5 minutes ride from the hotel, the shower is outdoor, the changing room and toilets are again dirty. Some had broken doors, no water in the toilet. Dirty, wet and gross! I hope they clean and maintain the cleanliness and facilities of the hotel. They maybe a “budgeted” hotel compared to the others but they have a reputation to keep. They need to do a better job cleaning! This is embarrassing especially to the guests and tourists.

2

Rey III

17 Oct 2024

·

Stayed 1 night

This property had a bunch of cockroaches, the AC was not cold and there was no cold water

6

John

2 Feb 2024

·

Stayed 2 nights

It was a very nice place to be. But i need to work on some of the new staff so they can change the bedding everyday..

10

Darshan

16 Jun 2024

·

Stayed 7 nights

Clean hotel

6

Armando

10 Sept 2023

·

Stayed 1 night

The property is modern and looks great . But the housekeeping needs some work. We did have any towels in our room and the toilet was clogged up.

8

Diego

20 Jul 2023

·

Stayed 3 nights

Location , but rooms were not clean

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Rooms

Rooms are small and basic, with mixed bed comfort and some awkward layouts. Multiple reviews mention AC that’s hard to regulate, intermittent in‑room Wi‑Fi, noise from neighboring rooms, and occasional maintenance issues such as doors, safes, or weak water pressure.

Related guest reviews

8

oeystein

4 Oct 2025

·

Stayed 3 nights

Klimaanlegget på rommet kunne vært litt bedre innstillinger på det var enten varmt eller kaldt men det er ikke så lett å få til selvfølgelig i tropisk varme

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6

Bruce

4 Dec 2023

·

The bed was to hard , had to get my own clean towels every day , the room safe never worked

8

Michael

10 Jul 2025

·

Stayed 15 nights

This is the 2nd year we have stayed at Savoy and enjoyed the stay. We had a very attentive room attendant and other staff were great. The room was a Superior Deluxe which we paid to upgrade. The Junior Suites are much nicer but price was too high. The bathroom in the deluxe room has a poor layout as the door swings in and makes it difficult to move around. Next year we will try to book the jr. suite but if unavailable will look elsewhere.

6

dustin Ladner

15 Nov 2024

·

Stayed 3 nights

Hotel and staff were nice, but WiFi was intermittent and one of the days water started leaking from the ceiling in my bathroom. They did fix it though.

8

George

24 Jun 2025

·

Stayed 2 nights

It was nice a property. We had issues initially with our room cards not working in elevator and room. The beach pool was nice and there was a little private beach to visit. It was a little far to walk and the shuttle service between the hotel isn't frequent enough. One other thing we disliked is that the doors to our room was so hard to open. Even the grown adults had difficulty opening the door.

6

Michael

9 Nov 2025

·

Stayed 1 night

Hotel is nice but the bed and sheets weren’t too comfortable. Bathroom door was really awkward. I would stay again because they let me do a late check out

8

Cyril Franz

19 Jan 2024

·

Stayed 2 nights

The stay was pretty okay. O wasnt expecting much with the price just a basic clean stay and that was what I got. We were put on the 18th floor of what seemed like a brand new building. Perhaps that's why there was poor water pressure in the showers making showers a chore.

6

Lory

9 Nov 2025

·

Stayed 4 nights

The beach area provided was very rocky and shallow. If you have tender feet very uncomfortable. Lobby, bar, and restaurant very small. Rooms are very small. The really only plus side was the staff.

6

magali

25 Nov 2024

·

Stayed 1 night

No WiFi in the room, very few dining options. Good breakfast, convenient location near airport

6

SYSTEM

13 Nov 2023

·

Stayed 3 nights

방음이 전혀 안되어서 윗층 층간 소음, 옆방 소음 그대로 다 들려서 잠을 잘 수가 없었습니다. 그나마 직원들은 친절합니다. I could Not sleep because there was not soundproof and I could hear upstairs and next door noise clearly. However, staffs are friendly.

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Service

Staff are frequently praised as friendly, attentive, and helpful, with issues often addressed and late checkouts granted. However, some guests experienced crowded or slow check‑in, communication lapses, towel delays, and disputes over deposits or early access.

Related guest reviews

8

OKITSU

22 Dec 2024

·

Stayed 5 nights

フロントの対応は遅く、悪い。部屋は綺麗。

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2

Justin

30 Oct 2025

·

Stayed 1 night

Staff was uncaring about providing us access to our room early and, when they finally did let us access our room, our luggage was unmoved from the lobby. That was probably so they could have a bellhop take our luggage up with us just to get a tip from us.

8

Michael

4 Jul 2024

·

Stayed 4 nights

Enjoyed staying at the hotel for much of the last 4 weeks. The Junior Suite is perfect size for us but our only complaint is the bed is too small. If there were King beds, the hotel would be excellent. The staff and team members are great and we had small issues but they were handled immediately. Thanks for a nice stay and we look forward to staying again soon.

2

jens

1 Feb 2024

·

Stayed 1 night

Poor hotel management! We arrived exactly 3PM and we were met up with a long line of people that wanted to check-in in the hotel. We booked three rooms and when we already been checked-in we get three rooms in three differet floors. The worst case scenario is we can’t visit each other, because our key card can’t access the other floors where our family stays! Then we decided after we checked-in that we walked a tour to beach, and there we were informed that we cannot enter the hotel beach because we didn’t have any wristband with us! We talked to the hotel staff and showed him our key card with the hotel name with it. He didn’t care even! They should have told us when we checked-in, so we didn’t walk there with our poor daughter! During check-in, we didn’t get any information about beach wristband and what floor the swimming pool is. We had to figure it out. Then when we decided we wanted to get a shower before we’ll have dinner with family, we can’t go to shower beacuse we didn’t any towels in our room. We called the hotel staff on the telephone twice and complained about it but it took a while before we got the towels. And my wifes sister also needed towels and they got it first after 10PM when they called the staff about it. Really poor service. Won’t stay again here! We stayed in so many other hotels, but never experiences this one so bad! And this is the first time we complained about a hotel because it was too much!

10

Adam

25 Nov 2025

·

Stayed 2 nights

We had a problem with the room, air con and TV not working so we were moved to a lesser room (late at night) The next day I met with the manager who was absolutely lovely and we were upgraded to a suite for the rest of the stay. Room are fairly basic but considering the price I think it's good value. I will say the pool/beach club that you get access to is pretty lousy and expensive but the hotel pool and gym is quite nice and so is the restaurant, staff are great too

10

marlene

20 May 2025

·

Stayed 6 nights

Loved that they could give me a late checkout as my flight was only at 10.50 the night

2

yun

17 Apr 2024

·

Stayed 2 nights

NO Refund deposit

10

Elizabeth

24 Nov 2025

·

Stayed 3 nights

Great beds, great pillows, great customer service and pool and great location. I highly recommend it

8

Amy

29 May 2025

·

Stayed 1 night

Great customer service and very professional. It was a great experience

10

Ailene

6 Nov 2025

·

Stayed 5 nights

good staff, guard, cleaners, waiter, waitress all of them nice, friendly smilley and its a good spot hotel for all. great location for walking and food! Gordon Ramsey restaurants next door are a plus!

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Location

Set in Newtown, the area is safe and walkable with dining, shops, and beach access nearby, and it’s convenient for the airport. A few mention construction noise or traffic when heading beyond the complex.

Related guest reviews

8

David

9 Jun 2025

·

Stayed 1 night

Nice place to stay for a lay over.next to the beach.

10

Gary

19 Sept 2024

·

Stayed 5 nights

The area was clean, safe, and upscale, and the hotel is located in Newtown. The hotel is very nice and comfortable. The staff is welcoming and will make every effort to ensure your visit is what you expect. We did not visit the hotel's restaurant. If we return, which is highly likely, we will be sure to take advantage of the on-site dining and gym facilities. We highly recommend this hotel.

8

KC

26 Feb 2024

·

Stayed 6 nights

Great staff and great location

8

Jeffrey

16 Jun 2023

·

Stayed 1 night

Booked this hotel for an overnight stay between flights. It is at a very convenient location with basic amenities, restaurants, and shops around. Taxis are readily available downstairs as well. Some things that I noticed though was the internet in the room was a bit slow, and there was no trash bags for the bins. Those are the factors that prevents me from giving it a 5/5 - 4/5 is my rating. Still does not diminish the overall experience being pleasant. If you want to be based in the city area during your stay, it might be better to book another hotel since it is a distance away.

10

paul

22 Jun 2024

·

Stayed 3 nights

This one of many stays here.....I think 5 or 6 in the past 6 months. Never any complaints. Breakfast buffet is always good. Staff and service always good. It is 25 minutes from the airport. The beach near (only 10 minute walk) or hotel shuttle is very nice. Hopefully the umbrellas damaged by a recent storm will be replaced soon.

10

Atul

6 Aug 2025

·

Stayed 2 nights

Nice hotel to stay in Mactown. Lots of restaurants and grocery store are near by. Hotel staff is very friendly and responsive.

6

KYUNGHYUN

29 Oct 2023

·

Stayed 2 nights

가격은 좋고 친절하나 시끄럽고 주변이 공사중임

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8

Fred

11 Jun 2025

·

Stayed 11 nights

Very centre to everything

8

Chong Seung

12 Feb 2023

·

Stayed 5 nights

The Newtown area is really safe and convenient. I will use the hotel again just for the location. Also the place is pet-friendly although there is extra charge for it.

10

Roderick

19 Jun 2025

·

Stayed 3 nights

Customer service! Location being inside Mactan Newton, walking distance to the beach and plenty of restaurants to choose w.

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Dining

Breakfast and buffets receive many compliments for taste and variety, and several liked the cafe/bar. Others cite a small or crowded venue, slow replenishment, limited or cold options, and uneven quality.

Related guest reviews

10

Matthew

18 Apr 2023

·

Stayed 3 nights

Excellent breakfast buffet with both Western and Filipino options. The staff is polite and friendly and the rooms are comfortable. The shower was great once I figured out to pull up the knob BEFORE turning on the water! Also had a well - appointed gym with actual dumbbells and barbells and a squat rack.

10

Matthew

24 Apr 2023

·

Stayed 1 night

The Savoy has a great breakfast/dinner buffet, a well-stocked gym, and powerful hot showers.

8

BRENDA

12 Nov 2024

·

Stayed 1 night

A shout out to Wil. He made sure things went smoothly for our breakfast and transportation. The cafe had excellent choices of great food at a reasonable price.

6

Kok Chor

19 Aug 2024

·

Stayed 3 nights

Hotel cafe for breakfast is small. Food variety limited in selection and quantity. They are so stingy, budget insufficient food for breakfast. You got to wait for food to replenish, totally poor food mgmt. Quality of good to below average, hotel has so many foreigners, they serve cheap local Philippines food such as sausage, white rice, garlic rice, chariso, poor quality of salad, veggie poor quality and dried. Overall hotel front reception is too small, cannot accomodate large crowd, turns out to be a noisy market. Disappointed. When I feedback to front desk staff, they just deny my feedback or ignore me. This hotel cannot do big business, even their staff thinks highly of themselves being a premium hoteilier but in fact, they have not seem a 4-5 star hotel operation. The only good about this hotel is situated close to the airport.

10

Fabiola

19 May 2025

·

Stayed 2 nights

Breakfast was amazing. I love everything about this hotel

10

Gary

23 Feb 2025

·

Stayed 7 nights

Clean, comfortable room. The bar and restaurant are nice. You get access to the private beach which is a short walk from the hotel. There is also a free shuttle to the beach. There's a nice swimming pool with a bar at the beach. The staff is always very nice and helpful. It's the Philippines so this is expected at any decent hotel. Overall this was an enjoyable stay and we will stay there again.

6

Arlene

23 Sept 2023

·

Stayed 3 nights

It was nice. They have to improve the buffet breakfast. I suggest more variety specially for their foreign guest.

8

Precy

10 Nov 2025

·

Stayed 3 nights

not enough space to accommodate. food is not really that good

2

Robert

27 Feb 2023

·

Stayed 2 nights

The food was cold poor food choices nothing diet to drink the pictures on line not what we got

10

Shaira Jerina

24 Dec 2025

·

Stayed 3 nights

Good breakfast , good bed , many things to do around us. Overall very happy with this choice . Easy staycation for the future

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $80	16 $51	17 $51
18 $51	19 $52	20 $52	21 $51	22 $52	23 $52	24 $53
25 $55	26 $55	27 $55	28 $57	29 $55	30 $55	31 $52

Su	Mo	Tu	We	Th	Fr	Sa
1 $52	2 $52	3 $52	4 $52	5 $52	6 $52	7 $52
8 $52	9 $52	10 $52	11 $52	12 $52	13 $52	14 $52
15 $52	16 $52	17 $52	18 $52	19 $52	20 $52	21 $52
22 $52	23 $52	24 $52	25 $52	26 $52	27 $52	28 $52
29 $52	30 $52

Savoy Hotel Mactan Cebu near Newtown Beach

Prices for Savoy Hotel Mactan Cebu near Newtown Beach

Monthly average prices

About this property

Location

Room options

Stay and Fly Package Room with Roundtrip Airport Transfers

Deluxe Premier Room

Classic Superior Twin

Junior Suite

Classic Superior Queen

Guest reviews of Savoy Hotel Mactan Cebu near Newtown Beach

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Savoy Hotel Mactan Cebu near Newtown Beach

Considering this hotel for your Lapu-Lapu trip?

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