Mayfair Hotel

room was cleaner by the time I returned from breakfast, breakfast had such a big variety

Our flight was cancelled. We booked the hotel very last minute. When we arrived they could not find our booking. There was only one guy at reception. When we finally got our room, we found a cockroach! We were changed to another room but when we asked for a refund as this was not what we paid for, the receptionist just said: we are a hot country, what would you expect, we have them in our houses! Staff was very rude. Hotel overcrowded. I don’t recommend staying there. The people from hotels on the other hand were very helpful.

It's was a third time when we stay in this hotel.and every time-we are happy with our choice.Very friendly for family with kids.Very good and helpful staff.Perfect food with big choices.The room are very clean(good beds).Incide and outside in hotel its clean . I recommend to try this hotel-you will have good experience and you really enjoyed it!!!

Checked in, the photos are very misleading. The too. We checked into, the bathroom was very outdated. Tarnished mirror, just old compared to the photos. The bed smelled like urine. We in formed staff of the bed smell and their solution was to open the window. The staff kindly moved our room the next day. This room was still outdated compared to the photos but less dirty looking. The towels were stained and as the room before everything was just old. Then we came across a cockroach. We asked the hotel staff if we could leave immediately after seeing the roach. I asked to refund the last night of my stay and They said no because I booked a non refundable rate and said that cockroaches are normal in a hot climate. We checked out a day early and booked another hotel that was roughly the same price in a much better location. The staff was very helpful and kind throughout. The only issue with this place is the out dated/ misleading photos, and yes. The cockroach roommate. I would look elsewhere, not a relaxing stay here or a place you want to spend your downtime

Hotel was easy to find, plenty of parking, check in was quick. Our room was set up as a twin, we asked for it to be made a double which it was immediately. The room was a little basic/dated, the bed wasn't great but we slept enough. The bathroom was tired with mould around, the towels were small and not great quality but changed every day, water pressure was good. The bar was always staffed and quick service, there was plenty of table service in the evenings. The restaurant was really good, food was tasty, loads of options and plenty of variety for our 10 day stay (even vegetarian), there's always fresh food coming out and tables are cleared very quickly. The Mediterranean restaurant was lovely, loads of fresh food. The flying pig was also great, hotel guests get a discount - be warned, food portions are enormous! The main pool was good, always choice for sunbeds in the sun or shade, we avoided the kids pool but it looked very family friendly. The entertainment team did a great job with a full programme so lots to get involved in or you could watch. The evenings were busy in the bar and it's not quite warm enough just yet so we tried to get seats by one of the few heaters. There was a good variety of performances and activities in the evenings, especially for families/kids. We used the spa once, very tired and uninspiring on entry, the treatments were good but there was loud/cold aircon and no music which ruined the ambiance. Overall was a good experience, staff were great!!!