Is parking available at the property?

Parking is available on-site, but it is limited. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately ZAR 345 per person.

Are pets allowed at the property?

Pets are not allowed, but service animals are permitted and exempt from fees and restrictions.

What are the standard check-in and check-out times?

Check-in time starts at 15:00 and check-out time ends at 11:00. Early or late check-in/check-out may be available upon request.

Is there an airport shuttle service available?

Airport shuttle services are available, but surcharges may apply. Guests must contact the property 48 hours prior to arrival to arrange pick-up.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The property is located in Birnam, Johannesburg, near the Melrose Arch Shopping Centre and Nelson Mandela Square, with easy access to public transport.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. The pool is operational seasonally.

What are the policies for guests staying with children?

Children are welcome at the property. There are no extra beds available, but free cribs can be requested.

What are the policies regarding extra beds and cribs?

The property does not offer rollaway or extra beds. Free cribs are available on request.

Johannesburg Marriott Hotel Melrose Arch

What guests think

Travellers describe Marriott Executive Apartments Johannesburg, Melrose Arch as modern, clean and comfortable, with spacious rooms and friendly service, in a safe, walkable Melrose Arch location close to restaurants and shops, a convenient base for business or leisure.

Many highlight excellent breakfasts and good food options. Common drawbacks include occasional cold buffet or room service meals, some comments about limited gym equipment or hard pillows, and a few maintenance issues like weak water pressure or slow shower drainage. A good choice for travelers seeking upscale comfort and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym facilities receive frequent praise, though a few guests found the equipment limited. A heated pool is noted.

Related guest reviews

10

Alan

8 Dec 2021

·

Stayed 7 nights

Luxurious, excellent facilities, well located

8

daisy

12 Jan 2026

·

Stayed 3 nights

Limpeza e piscina aquecida.

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10

Brandon

30 Oct 2025

·

Stayed 2 nights

Hotel staff are always professional and friendly. Rooms are very well maintained. Great dining options in and around the hotel.

8

Jamie

24 Sept 2025

·

Stayed 3 nights

Great early check in. Awesome gym. Pillows too hard. Good food and service.

10

Dannielle

20 Mar 2025

·

Stayed 3 nights

Such a beautiful hotel with amazing customer service! Staff are super friendly and accommodating. The beds are so comfortable and plush. The gym is well equipped and there are many options for food on site.

10

Peter

13 Aug 2024

·

Stayed 4 nights

Modern hotel with good facilities, friendly staff and good restaurant. Local area secure and safe with many restaurants and shops.

10

Darren

24 May 2025

·

Stayed 5 nights

Outstanding hotel in every way. Service levels were exemplary every single person went above and beyond. Room condition and cleanliness were flawless. Restaurants and food were first class. Taxis easily available and perfect to be walking distance to a small world of restaurants and shopping.

10

John

15 Sept 2025

·

Stayed 4 nights

Limited gym equipment

10

Angus

8 Oct 2023

·

Stayed 2 nights

New hotel within Melrose which offers easy access to local restaurants and coffee shops. The hotel is extremely nice, clean and offers a fantastic breakfast and great Gym facilities.

4

Ursula

6 Dec 2024

·

Stayed 3 nights

Wir haben uns in einem Hotel noch nie so unwillkommen gefühlt: zunächst ein wirklich rotziger Ton, wo unser Buchungsbeleg sei, dann Reisepässe ausgehändigt, wo dann pünktlich mit dem Kollegen gelacht wurde (nein, vermutlich nicht über den Pass, aber der Eindruck entstand). Am nächsten Tag um eine Auskunft gefragt, war der Ton nicht besser. Am Pool musste man gerade weg und das „System sei abgestürzt“. Als beim Auschecken die Frage kam, ob wir wiederkommen, mussten wir wirklich kurz blöd gucken. Bei der Kategorie, in der das Hotel meint, mitzuspielen, muss das Personal noch lange geschult werden, denn den Preis zahle ich v.a. für die Atmosphäre, und die war arrogant und saumäßig.

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Cleanliness

Guests consistently report very clean, well maintained spaces and strong housekeeping. Occasional maintenance issues include weak water pressure and slow shower drainage.

Related guest reviews

10

Liora

7 Feb 2023

·

Stayed 7 nights

Wonderful staff, great service, clean, new and comfortable. Great experience.

10

Brandon

30 Oct 2025

·

Stayed 2 nights

Hotel staff are always professional and friendly. Rooms are very well maintained. Great dining options in and around the hotel.

10

cemil cem

14 Jan 2026

·

Stayed 3 nights

Oda çok temiz sessiz ve çok güzel . Çalışanlar müthiş yardımsever. Kahvaltı zengin ve lezzetli. Konum çok iyi. Güvenli bölgede ve yakınında çok iyi restoranlar ve kafeler var. Israrla tavsiye ederim.

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10

André

30 Dec 2025

·

Stayed 1 night

Hotel novo, quarto limpos e espaçoso.

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10

Darren

24 May 2025

·

Stayed 5 nights

Outstanding hotel in every way. Service levels were exemplary every single person went above and beyond. Room condition and cleanliness were flawless. Restaurants and food were first class. Taxis easily available and perfect to be walking distance to a small world of restaurants and shopping.

10

Georgina

1 Jul 2023

·

Stayed 3 nights

Excellent location in the heart of Melrose Arch with access to loads of restaurants, coffee shops and stores. Friendly personnel who go out of their way to make you feel at home. Soft comfy beds and spacious clean rooms. What more could you ask for, for a short family getaway?

10

Thomas

14 Oct 2025

·

Stayed 2 nights

Sehr leckeres und vielfältiges Frühstücksbuffet. Das Personal sehr nett und hilfsbereit. Zimmer modern eingerichtet und sauber.

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10

MA Hoosain

3 Jan 2022

·

Stayed 1 night

Marriot international standards have certainly been adhered to. Property was well presented, spacious, clean and tastefully decorated. Stayed in the 2 bedroom apartment as i was traveling with my wife and 2 children aged 21 and 15. Had thought the 2nd bedroom had 2 single beds but sadly it was not (contained a queen bed) but the hotel provided an extra roll away for my daughter at no extra cost. Beds were extremely comfortable and both bathrooms very spacious. Unfortunately my request for a pool view room was not taken note of and received a city view room. The only issue with the apartment was the shower cubicle where the drainage was slow while taking a shower so ended up standing in the dirty shower water. If the apartment condition is maintained and the shower issue addressed, i will not hesitate to stay again. Overall our stay was very good. Love the staff attitude and service ethic - no request was to difficult and always willing to assist.

10

Patrick

7 Jan 2023

·

Stayed 19,363 nights

Very new, modern and clean hotel.

10

Faith

20 Dec 2024

·

Stayed 4 nights

Great staff were lovely. Food was nice. Only issue was the water pressure in certain occasions. Will definitely be back.

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Rooms

Rooms are modern, spacious and comfortable, with many praising apartment layouts and plush beds. A few mention hard pillows.

Related guest reviews

10

cemil cem

14 Jan 2026

·

Stayed 3 nights

Oda çok temiz sessiz ve çok güzel . Çalışanlar müthiş yardımsever. Kahvaltı zengin ve lezzetli. Konum çok iyi. Güvenli bölgede ve yakınında çok iyi restoranlar ve kafeler var. Israrla tavsiye ederim.

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8

Jamie

24 Sept 2025

·

Stayed 3 nights

Great early check in. Awesome gym. Pillows too hard. Good food and service.

10

Dannielle

20 Mar 2025

·

Stayed 3 nights

Such a beautiful hotel with amazing customer service! Staff are super friendly and accommodating. The beds are so comfortable and plush. The gym is well equipped and there are many options for food on site.

10

André

30 Dec 2025

·

Stayed 1 night

Hotel novo, quarto limpos e espaçoso.

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10

David

12 Jan 2026

·

Stayed 4 nights

Amazing and attentive staff. Apartment was huge. Really just a perfect stay. Breakfast was more than superb. And what a location. One of the best hotel experiences of my lifetime.

10

Antoine

6 Apr 2022

·

Stayed 2 nights

Great location in a very safe neighborhood. The service was great. The breakfast was delicious and had a good variety. The rooms are modern, clean and comfortable. Neighborhood is very alive and has a walking strip with various reataurants and bars

10

Georgina

1 Jul 2023

·

Stayed 3 nights

Excellent location in the heart of Melrose Arch with access to loads of restaurants, coffee shops and stores. Friendly personnel who go out of their way to make you feel at home. Soft comfy beds and spacious clean rooms. What more could you ask for, for a short family getaway?

10

Gustavo

7 Jan 2025

·

Stayed 2 nights

Amazing. The best breakfast ever! A very spacious room!

10

Parnavi

5 Aug 2024

·

Stayed 1 night

Great location, lots of good restaurants at walking distance, safe. Room was spacious and comfortable !

10

Samuel

1 Jul 2025

·

Stayed 1 night

Great food, service and large amaxing rooms!!!!

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Service

Service is widely described as friendly, professional and proactive, with examples like early check-in and prompt help recovering lost items. A few reviews report poor attitude or inconsistent front-desk service.

Related guest reviews

10

Gabriel kenzo f

5 Nov 2025

·

Stayed 1 night

Fomos muito bem recebidos pelo staff do hotel. Nos ofereceram um quarto extra para descansarmos ate liberar o nosso pois estavamos muito cansados da viagem. Fizeram uma surpresa para nosso primeiro dia de lua de mel. Ficamos muito satisfeitos e felizes com nossa estadia!

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4

Jason

4 Jan 2023

·

Stayed 19,361 nights

The room keys didn't work after a couple of uses. The staff could change money at the front desk and the room cost was high. The claim to be 5 Star but are just 3.5-4

10

Ricki And Richard

6 Jan 2026

·

Stayed 4 nights

Staff go above and beyond to make guests comfortable

10

A

18 Jan 2026

·

Stayed 1 night

Great service & friendly staff

10

Darren

24 May 2025

·

Stayed 5 nights

Outstanding hotel in every way. Service levels were exemplary every single person went above and beyond. Room condition and cleanliness were flawless. Restaurants and food were first class. Taxis easily available and perfect to be walking distance to a small world of restaurants and shopping.

10

Nicolaj

29 Jun 2025

·

Stayed 1 night

Truly excellent service. I’d left behind my glasses but already before day was over they’d informed me and instructed on how to order DHL pickup.

10

MAHOMED IQBAL

11 Oct 2024

·

Stayed 1 night

Amazing beyond words .. my favourite was the decore of the hotel.. very sophisticated n classy looking .. reception staff was not so good .. need more training.. but overall loveddddd .. my favourite n best in jhb

4

Ursula

6 Dec 2024

·

Stayed 3 nights

Wir haben uns in einem Hotel noch nie so unwillkommen gefühlt: zunächst ein wirklich rotziger Ton, wo unser Buchungsbeleg sei, dann Reisepässe ausgehändigt, wo dann pünktlich mit dem Kollegen gelacht wurde (nein, vermutlich nicht über den Pass, aber der Eindruck entstand). Am nächsten Tag um eine Auskunft gefragt, war der Ton nicht besser. Am Pool musste man gerade weg und das „System sei abgestürzt“. Als beim Auschecken die Frage kam, ob wir wiederkommen, mussten wir wirklich kurz blöd gucken. Bei der Kategorie, in der das Hotel meint, mitzuspielen, muss das Personal noch lange geschult werden, denn den Preis zahle ich v.a. für die Atmosphäre, und die war arrogant und saumäßig.

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6

Wongakazi

6 Jun 2025

·

Stayed 1 night

Service horrible

10

Benjamin

29 May 2023

·

Stayed 2 nights

Modern hotel. Attractive decor, good breakfast and wonderful staff.

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Location

Set in Melrose Arch, the hotel is walkable to many restaurants and shops and is frequently described as safe and secure. One review mentioned an area near Checkers felt unsafe.

Related guest reviews

10

Byron

26 Feb 2022

·

Stayed 16 nights

Hotel is new and in a great location. Service was excellent.

10

cemil cem

14 Jan 2026

·

Stayed 3 nights

Oda çok temiz sessiz ve çok güzel . Çalışanlar müthiş yardımsever. Kahvaltı zengin ve lezzetli. Konum çok iyi. Güvenli bölgede ve yakınında çok iyi restoranlar ve kafeler var. Israrla tavsiye ederim.

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10

Peter

13 Aug 2024

·

Stayed 4 nights

Modern hotel with good facilities, friendly staff and good restaurant. Local area secure and safe with many restaurants and shops.

10

Darren

24 May 2025

·

Stayed 5 nights

Outstanding hotel in every way. Service levels were exemplary every single person went above and beyond. Room condition and cleanliness were flawless. Restaurants and food were first class. Taxis easily available and perfect to be walking distance to a small world of restaurants and shopping.

10

Heinz

10 Apr 2023

·

Stayed 1 night

Excellent hotel in a great area. Only spent one night before traveling back home following our (family of 4) South African safari trip. Everything at the hotel was top notch. Safe location to walk around with plenty restaurant options just a short walk away. All of the staff we encountered were extremely welcoming. Would definitely stay at the Marriott Melrose Arch when visiting again!

10

Parnavi

5 Aug 2024

·

Stayed 1 night

Great location, lots of good restaurants at walking distance, safe. Room was spacious and comfortable !

10

Tatiana

20 Jan 2025

·

Stayed 1 night

Hotel muito bem situado em uma área nobre de Johanesburgo, segura e com rua badalada na porta!

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10

Antonio

15 Jan 2022

·

Stayed 5 nights

The apartments are very well decorated and serviced. The neioghbourhood around Checkers looks unsafe.

10

Randy

4 Oct 2024

·

Stayed 3 nights

Great location. Nice and very secured. There was alot of security in and around the property. Safe and clean, excellent service. The one thing that was disappointing was that the breakfast buffet food at the restaurant was cold.

10

Jean-Pierre

6 Jan 2023

·

Stayed 19,358 nights

Courteous staff, great location. Recommend

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Dining

Breakfast and on-site dining are often praised for quality and variety. Some guests received cold items from the buffet or room service.

Related guest reviews

10

Juliana

9 Nov 2025

·

Stayed 2 nights

Cafe da manha perfeito

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8

Jamie

24 Sept 2025

·

Stayed 3 nights

Great early check in. Awesome gym. Pillows too hard. Good food and service.

8

Carol

12 Jun 2023

·

My son and I thoroughly enjoyed our stay at the Melrose Arch Marriott. It's centrally located which afforded us the opportunity to walk to several shops and restaurants. My only issue with our hotel stay was with room service. When we would receive our meal from room service it was usually cold. I had to make sure to mention to please make sure I food was hot upon delivery. I was so annoyed one morning that I just sent my food back and started dining out for breakfast.

8

Serge

17 Jan 2026

·

Stayed 1 night

The breakfast menu was freshly served

10

Peter

13 Aug 2024

·

Stayed 4 nights

Modern hotel with good facilities, friendly staff and good restaurant. Local area secure and safe with many restaurants and shops.

10

Darren

24 May 2025

·

Stayed 5 nights

Outstanding hotel in every way. Service levels were exemplary every single person went above and beyond. Room condition and cleanliness were flawless. Restaurants and food were first class. Taxis easily available and perfect to be walking distance to a small world of restaurants and shopping.

10

Gustavo

7 Jan 2025

·

Stayed 2 nights

Amazing. The best breakfast ever! A very spacious room!

10

Angus

8 Oct 2023

·

Stayed 2 nights

New hotel within Melrose which offers easy access to local restaurants and coffee shops. The hotel is extremely nice, clean and offers a fantastic breakfast and great Gym facilities.

10

Benjamin

29 May 2023

·

Stayed 2 nights

Modern hotel. Attractive decor, good breakfast and wonderful staff.

10

Randy

4 Oct 2024

·

Stayed 3 nights

Great location. Nice and very secured. There was alot of security in and around the property. Safe and clean, excellent service. The one thing that was disappointing was that the breakfast buffet food at the restaurant was cold.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $293	2 $319	3 $314	4 $282	5 $293	6 $282	7 $282
8 $352	9	10 $415	11	12 $409	13 $314	14 $319
15 $356	16	17 $373	18 $409	19	20 $319	21 $411
22 $460	23 $460	24 $460	25 $460	26 $460	27 $319	28 $319
29 $460	30 $460

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3 $460	4 $319	5 $319
6 $411	7 $379	8 $355	9 $379	10 $417	11 $321	12 $321
13 $372	14 $293	15 $264	16	17 $350	18 $350	19
20	21 $350	22	23 $249	24	25	26 $268
27 $242	28 $264	29 $264	30 $269	31

Johannesburg Marriott Hotel Melrose Arch

About this property

Location

Room options

Suite, 1 King

One-Bedroom Suite

Deluxe Guest Room,1 King Bed

Wonderful Guest Room , M- , 1 King

2 Bedroom Suite 2 Kings

3 Bedroom Presidential Suite

Deluxe Guest Room, 2 Double Beds

2 Bedroom Suite 1 King and 2 Double

Guest reviews of Johannesburg Marriott Hotel Melrose Arch

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Johannesburg Marriott Hotel Melrose Arch

Prices for upcoming dates