Plaza Pelicanos Club Beach Resort All Inclusive
150 $US
/nuit
Moyenne pour octobre
Prix pour Plaza Pelicanos Club Beach Resort All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
150 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Plaza Pelicanos Club Beach Resort All Inclusive, les prix par nuit s'élèvent en moyenne à 150 $US pendant le mois le moins cher (octobre) et à 205 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 189 $US |
| février | 179 $US |
| mars | 190 $US |
| avril | 155 $US |
| mai | 165 $US |
| juin | 151 $US |
| juillet | 163 $US |
| août | 159 $US |
| septembre | 180 $US |
| octobre | 150 $US |
| novembre | 160 $US |
| décembre | 205 $US |
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oct. · 150 $US
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Le plus cher : décembre (env. 205 $US)
Le moins cher : octobre (env. 150 $US)
À propos de cet établissement
Laissez place à la détente en rejoignant les 2 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un court de tennis extérieur et un karaoké.
Équipements
Laissez place à la détente en rejoignant les 2 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent un court de tennis extérieur et un karaoké.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une consigne à bagages. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux à El Huerto , le restaurant de Plaza Pelicanos Club Beach Resort All Inclusive qui dispose également d'un snack bar/épicerie fine. Pour un moment de détente, faites halte dans l'un des 2 bars/lounges ou des 2 bars en bord de piscine de l'hébergement.
Chambres
Les 186 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les salles de bain comprennent une douche et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi des rideaux occultants et un service de garde d'enfants en chambre (en supplément).
Emplacement
En choisissant Plaza Pelicanos Club Beach Resort All Inclusive, vous profiterez d'un séjour à Puerto Vallarta (Hotel Zone), à moins de 5 minutes en voiture de Terminal de croisière et Malecón.
À proximité
Plage de la Zone Hôtelière(0.2 miles)
Plaza Caracol(0.5 miles)
Plage Flamingos(0.5 miles)
Plage de Las Glorias(0.6 miles)
La Isla(0.7 miles)
Galerie Flores(0.8 miles)
Playa de Oro(1.1 miles)
Plage de Camarones(1.2 miles)
Quai des Navires de Croisière(1.4 miles)
Port Magique(1.4 miles)
Terminal de croisière(1.6 miles)
Plage Rosita(1.7 miles)
Théâtre en plein air de Vallarta(1.8 miles)
Malecón(1.9 miles)
Art LatinoAméricain(1.9 miles)
Aéroport principal le plus pratique pour rejoindre Plaza Pelicanos Club Beach Resort All Inclusive : Aéroport international Licenciado Gustavo Diaz Ordaz (PVR)(4.7 miles)
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Diego Rivera 120 Las Glorias, Las Glorias, Puerto Vallarta, Jalisco, Mexique
Plage de la Zone Hôtelière (0.2 miles)
Plaza Caracol (0.5 miles)
Plage Flamingos (0.5 miles)
Plage de Las Glorias (0.6 miles)
La Isla (0.7 miles)
Galerie Flores (0.8 miles)
Options de chambre
11
Chambre Standard, 2 lits doubles
2 Lits Doubles
Couchages 3
205 ft²
ClimatisationSalle de bain privéeTélévision
10
Chambre Standard, 1 très grand lit
1 Très Grand Lit Double
Couchages 2
205 ft²
ClimatisationSalle de bain privéeTélévision
15
Superior Twin Room
2 Lits Doubles
Couchages 3
205 ft²
ClimatisationSalle de bain privéeTélévision
15
Superior King Size Bed
1 Très Grand Lit Double
Couchages 2
205 ft²
ClimatisationSalle de bain privéeTélévision
17
Suite, 1 chambre
2 Lits Doubles
Couchages 4
205 ft²
ClimatisationSalle de bain privéeTélévision
Avis des voyageurs sur Plaza Pelicanos Club Beach Resort All Inclusive
7.2
Bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
26%
Familles
45%
Groupes
21%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis concernant le Plaza Pelicanos Club Beach Resort All Inclusive décrivent un établissement familial et économique avec un personnel sympathique, un emplacement pratique près de la plage et de la ville, et des piscines appréciées par certains, mais aussi des installations vieillottes et des lacunes récurrentes en matière de service et d'entretien.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis concernant le Plaza Pelicanos Club Beach Resort All Inclusive décrivent un établissement familial et économique avec un personnel sympathique, un emplacement pratique près de la plage et de la ville, et des piscines appréciées par certains, mais aussi des installations vieillottes et des lacunes récurrentes en matière de service et d'entretien.
Les chambres sont vieillissantes, sentent la moisi ou sont bruyantes pour certains, avec des problèmes fréquents de plomberie, de climatisation et de cartes clés, sans ascenseurs, et un Wi-Fi généralement limité au hall ou aux espaces de la piscine. Les commentaires sur les repas sont mitigés : les choix du buffet peuvent être répétitifs ou tièdes, les réservations pour les restaurants à la carte sont limitées avec des files d'attente, les boissons sont basiques, mais certains clients ont apprécié les pizzas, les omelettes et le service attentif au bord de la piscine. L'accès à la plage se fait par l'établissement affilié de l'autre côté de la route, les transats peuvent être rares, et la musique pendant la journée ou les spectacles du soir peuvent être forts. Attendez-vous à un séjour simple et économique si vous privilégiez l'emplacement et le personnel sympathique aux chambres modernes et à la variété des plats.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Deux espaces piscine (dont un club de plage de l'autre côté de la route) et des activités sont mentionnés, mais les installations semblent datées ; les transats peuvent être rares, la musique peut être forte, le Wi-Fi fonctionne principalement dans les espaces communs et il n'y a pas d'ascenseurs.
Avis de voyageur à ce sujet
8
Sheri
17 févr. 2024
·
A séjourné 9 nuits
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
8
Barbara
23 févr. 2022
·
A séjourné 2 nuits
It was very affordable. Although it's older it was clean and bright and right on the busline or taxi's are readily available. Great staff. Covid restrictions are maintained perfectly. The sunset on the beach is beautiful. The pools are great with swim up bars. The buffet is average but it's so much fun to check out all the wonderful restaurants in PTO VALL.
It was very affordable. Although it's older it was clean and bright and right on the busline or taxi's are readily available. Great staff. Covid restrictions are maintained perfectly. The sunset on the beach is beautiful. The pools are great with swim up bars. The buffet is average but it's so much fun to check out all the wonderful restaurants in PTO VALL.
6
Lloyd
6 févr. 2025
·
A séjourné 8 nuits
The beach and pool on the ocean were fantastic! The service by all staff was excellent, especially our server, Julian at the pool. There are no balconies on the second and third floors of the main guest room building but you might be able to be upgraded (for a fee) to the ocean side building. Breakfast at the one buffet restaurant was quite good and has an omelette station. The a la carte restaurant was good and the burgers and pizza by the pool were decent. We went downtown for dinner. It was a short bus ride ($10 pesos) to downtown, which is nice. The guest rooms are getting a little tired and could use a renovation but overall, a good budget hotel.
The beach and pool on the ocean were fantastic! The service by all staff was excellent, especially our server, Julian at the pool. There are no balconies on the second and third floors of the main guest room building but you might be able to be upgraded (for a fee) to the ocean side building. Breakfast at the one buffet restaurant was quite good and has an omelette station. The a la carte restaurant was good and the burgers and pizza by the pool were decent. We went downtown for dinner. It was a short bus ride ($10 pesos) to downtown, which is nice. The guest rooms are getting a little tired and could use a renovation but overall, a good budget hotel.
8
Marinus
9 févr. 2024
·
A séjourné 10 nuits
We stayed in this facility for 10 days, and it is our second time coming to this resort. The food was great. The staff were unbelievable. All of the other hotels in the area have some kind of security staff. This hotel does not. Nothing bad happened...so please don't let me scare anyone off. However, there is no one enforcing the rules about people staying in the pools after hours. No one is monitoring the hallways to make sure teenagers, etc. are not screaming and yelling in the hallways. We got a room on the first floor facing the smaller pool. We could just walk out of our patio door...I loved it! Most of the time we did not even lock this door. We had no issues. The waiters are fabulous! They really look after their customers!
We stayed in this facility for 10 days, and it is our second time coming to this resort. The food was great. The staff were unbelievable. All of the other hotels in the area have some kind of security staff. This hotel does not. Nothing bad happened...so please don't let me scare anyone off. However, there is no one enforcing the rules about people staying in the pools after hours. No one is monitoring the hallways to make sure teenagers, etc. are not screaming and yelling in the hallways. We got a room on the first floor facing the smaller pool. We could just walk out of our patio door...I loved it! Most of the time we did not even lock this door. We had no issues. The waiters are fabulous! They really look after their customers!
10
Matthew
17 mars 2025
·
A séjourné 7 nuits
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
6
Martina
19 juil. 2025
·
A séjourné 5 nuits
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
8
Anita
3 mars 2025
·
A séjourné 19 nuits
My husband & I stayed 19 days, 4th floor 1 bdr suite. The good: 2 bathrooms, amazing water and pressure, staff worked very hard to provide a good experience, Mexican sunset Festival dinner around the pool (oceanside) was incredible!! Such a lot of work by staff to set up, & the dancing stage show was fantastic! Only problem with that- was communication for that event was never highlighted or communicated to guests. Food was very good, pool gorgeous, beach accessible. There are two buildings, main reception one hosted buffet dining, Italian restaurant. Also has a smaller quieter pool with childrens pool. The not so good.. uncomfortable seating - in rooms and main area and all in need of upgrade; no WIfi except in lobby, lighting in living room and dining room suite dim and not enough; lighting in coffee shop also dim; music around the ocean side pool often at times, too loud, Ventilation in rooms also very loud. Shows every night also at same pool, also frequent and for those facing the pool.. loud. Tradeoff: fantastic views and sound of ocean waves. To compare.. we have stayed at Villa D Palmar (beautiful grounds but also dated rooms), Grand Miramar (gorgeous but inaccessible- only by car), and Hotel Mio.. very nice, but restaurant only for breakfast or poolside apps).. So tradeoffs: At the Pelicanos, great location, nice views, 2 pools, good food, great water pressure, comfortable beds and linens & especially really great staff. Bad, no Wifi, dated furniture, loud music.
My husband & I stayed 19 days, 4th floor 1 bdr suite. The good: 2 bathrooms, amazing water and pressure, staff worked very hard to provide a good experience, Mexican sunset Festival dinner around the pool (oceanside) was incredible!! Such a lot of work by staff to set up, & the dancing stage show was fantastic! Only problem with that- was communication for that event was never highlighted or communicated to guests. Food was very good, pool gorgeous, beach accessible. There are two buildings, main reception one hosted buffet dining, Italian restaurant. Also has a smaller quieter pool with childrens pool. The not so good.. uncomfortable seating - in rooms and main area and all in need of upgrade; no WIfi except in lobby, lighting in living room and dining room suite dim and not enough; lighting in coffee shop also dim; music around the ocean side pool often at times, too loud, Ventilation in rooms also very loud. Shows every night also at same pool, also frequent and for those facing the pool.. loud. Tradeoff: fantastic views and sound of ocean waves. To compare.. we have stayed at Villa D Palmar (beautiful grounds but also dated rooms), Grand Miramar (gorgeous but inaccessible- only by car), and Hotel Mio.. very nice, but restaurant only for breakfast or poolside apps).. So tradeoffs: At the Pelicanos, great location, nice views, 2 pools, good food, great water pressure, comfortable beds and linens & especially really great staff. Bad, no Wifi, dated furniture, loud music.
6
Yanamid Adan
3 nov. 2024
·
A séjourné 2 nuits
No cuenta con elevadores. Los baños se miran viejos y un poco oxidados. Necesitan actualizar los horarios de entrega de toallas. La internet nunca sirvio. Muy mala señal.
No cuenta con elevadores. Los baños se miran viejos y un poco oxidados. Necesitan actualizar los horarios de entrega de toallas. La internet nunca sirvio. Muy mala señal.
8
Nikita Moselle
20 févr. 2025
·
A séjourné 7 nuits
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
8
Sorell
4 févr. 2025
·
A séjourné 7 nuits
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Le service de ménage est salué par certains, mais beaucoup signalent de la moisissure ou des odeurs, des cafards et parfois des piscines sales, ce qui indique des normes incohérentes.
Avis de voyageur à ce sujet
6
Alma Patricia
18 déc. 2024
·
A séjourné 6 nuits
Room was clean. Daily cleaning was performed . Just getting to the room had a sewer smell. Sewer Smell was there at night too. Not impressed with the all inclusive food. We ate out the entire 6 nights/days. Pool needed to be cleaned.
Room was clean. Daily cleaning was performed . Just getting to the room had a sewer smell. Sewer Smell was there at night too. Not impressed with the all inclusive food. We ate out the entire 6 nights/days. Pool needed to be cleaned.
4
Mariana
18 févr. 2025
·
A séjourné 2 nuits
El lugar esta agradable dado que tiene acceso a la playa. Sin embargo la habitación estaba sucia y las instalaciones un poco deterioradas
El lugar esta agradable dado que tiene acceso a la playa. Sin embargo la habitación estaba sucia y las instalaciones un poco deterioradas
4
Marley Niko
13 mars 2025
·
A séjourné 4 nuits
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
2
Rahim
14 avr. 2025
·
A séjourné 10 nuits
Stray cats peeing in the pool, wifi does not work in the rooms, overall a terrible experience. Do NOT trust this resort
Stray cats peeing in the pool, wifi does not work in the rooms, overall a terrible experience. Do NOT trust this resort
10
Tiffany Nicole
23 mai 2025
·
A séjourné 5 nuits
I had so much fun in this resort. Yes it can look alittle outdated the rooms. But that was the least of my worries .I had clean sheets and my room was always left tidy. Me and my husband had a blast. Great food and music and the staff excellent service. Close to the beach. And I felt safe and the resort had great atmosphere. I would come here again.
I had so much fun in this resort. Yes it can look alittle outdated the rooms. But that was the least of my worries .I had clean sheets and my room was always left tidy. Me and my husband had a blast. Great food and music and the staff excellent service. Close to the beach. And I felt safe and the resort had great atmosphere. I would come here again.
8
Luis
31 déc. 2024
·
A séjourné 3 nuits
Todo es muy bueno y tranquilo, el gran detalle que nos tocó una habitación con varias cucarachas!! ,
Todo es muy bueno y tranquilo, el gran detalle que nos tocó una habitación con varias cucarachas!! ,
2
SAUL
21 déc. 2023
·
A séjourné 3 nuits
La peor experiencia en un hotel, cucarachas en la habitación, un estado de abandono total, el aire acondicionado muy ruidoso, se escucha todo de las habitaciones contiguas imposible descansar, camas viejas y sucias, la puerta hacia el balcón es un peligro no está bien fijo el cristal, la limpieza es insuficiente, fugas de agua en el baño, sin cortinas completas no hay privacidad, el baño completamente asqueroso. La fotos que muestran al momento de reservar la habitación no corresponden a lo que ofrecen, albercas sucias, servicio del personal insuficiente, la calidad de su bebidas es pésima. Cucarachas por todos lados. En fin el peor hotel que he visitado en mi vida. Mi recomendación es no reservar en este lugar, equivale a tirar el dinero. Terrible
La peor experiencia en un hotel, cucarachas en la habitación, un estado de abandono total, el aire acondicionado muy ruidoso, se escucha todo de las habitaciones contiguas imposible descansar, camas viejas y sucias, la puerta hacia el balcón es un peligro no está bien fijo el cristal, la limpieza es insuficiente, fugas de agua en el baño, sin cortinas completas no hay privacidad, el baño completamente asqueroso. La fotos que muestran al momento de reservar la habitación no corresponden a lo que ofrecen, albercas sucias, servicio del personal insuficiente, la calidad de su bebidas es pésima. Cucarachas por todos lados. En fin el peor hotel que he visitado en mi vida. Mi recomendación es no reservar en este lugar, equivale a tirar el dinero. Terrible
6
María magdalena
5 févr. 2025
·
A séjourné 2 nuits
Están humedas y hay cucarachas
Están humedas y hay cucarachas
8
Francisco
10 mars 2024
·
A séjourné 4 nuits
Clean rooms
Clean rooms
6
Lizbeth
24 mars 2025
·
A séjourné 6 nuits
old property , I had to request room change the tub of the rusty bathroom horrible the rusty night table lamps and only the light bulbs , I had no Internet in the room and the music in the Tequila bar very bad the salvageable was the staff who assisted me the accumulated cleaning dirt under the beds
old property , I had to request room change the tub of the rusty bathroom horrible the rusty night table lamps and only the light bulbs , I had no Internet in the room and the music in the Tequila bar very bad the salvageable was the staff who assisted me the accumulated cleaning dirt under the beds
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont vieillissantes et présentent des problèmes d'entretien récurrents (climatisation, plomberie, portes, équipements), des odeurs de moisi et du bruit pour certains ; le Wi-Fi n'est généralement pas disponible dans les chambres et il n'y a pas d'ascenseurs.
Avis de voyageur à ce sujet
6
Elise
13 mars 2025
·
A séjourné 7 nuits
On our first night we were given the wrong room with two beds instead of one. There was sand all over the floor and some of the lights didn’t work. The bathtub was rusted and water pressure was way to strong the sink would splash back.
On our first night we were given the wrong room with two beds instead of one. There was sand all over the floor and some of the lights didn’t work. The bathtub was rusted and water pressure was way to strong the sink would splash back.
6
Jose Arturo
5 févr. 2025
·
A séjourné 3 nuits
Las habitaciones son muy viejas, tiene problemas en la regadera que salpica agua por todos lados, LAS HABITACIONES NO TIENEN WI-FI, solamente hay internet en áreas comunes. La comida es buena, las albercas también pero la habitación y el servicio de internet son malos. Honestamente no regresaríamos a ese hotel.
Las habitaciones son muy viejas, tiene problemas en la regadera que salpica agua por todos lados, LAS HABITACIONES NO TIENEN WI-FI, solamente hay internet en áreas comunes. La comida es buena, las albercas también pero la habitación y el servicio de internet son malos. Honestamente no regresaríamos a ese hotel.
2
Claribel
11 juil. 2025
·
A séjourné 3 nuits
I stayed at this hotel and had an incredibly disappointing experience. The room was excessively humid, which triggered my allergies severely. My throat was constantly itchy, and I had trouble sleeping due to the discomfort. The thermostat was broken, so I had no control over the temperature, and the phone in the room didn’t work either, making it extremely inconvenient to contact the front desk. I spoke to two general managers about the issues. Both assured me they would resolve the situation, but nothing was ever fixed. I asked to be moved to another room, but they denied my request, claiming the hotel was overbooked and no other rooms were available. This was by far the worst hotel experience I’ve had. The lack of accountability, poor maintenance, and disregard for guest comfort were unacceptable. I do not recommend this hotel to anyone.
I stayed at this hotel and had an incredibly disappointing experience. The room was excessively humid, which triggered my allergies severely. My throat was constantly itchy, and I had trouble sleeping due to the discomfort. The thermostat was broken, so I had no control over the temperature, and the phone in the room didn’t work either, making it extremely inconvenient to contact the front desk. I spoke to two general managers about the issues. Both assured me they would resolve the situation, but nothing was ever fixed. I asked to be moved to another room, but they denied my request, claiming the hotel was overbooked and no other rooms were available. This was by far the worst hotel experience I’ve had. The lack of accountability, poor maintenance, and disregard for guest comfort were unacceptable. I do not recommend this hotel to anyone.
6
Scott
4 févr. 2024
·
A séjourné 14 nuits
Older resort. Could use just a minor overall and fix up of each room. The bones are there, just everything is old/falling apart like the TV, phone, desks, some mattresses are really old, the shower heads should be replaced, the plastic pool chairs, the fake grass at the pool and the broken pool tiles. If you're use to 4-5 star resorts, this is likely not the place for you. The food was surprisly alright. Night time entertainment wasn't good. Primarily a resort for locals. I wouldn't stay here again, but I didn't overly dislike the place. I'm not a picky person though, sunshine is sunshine!
Older resort. Could use just a minor overall and fix up of each room. The bones are there, just everything is old/falling apart like the TV, phone, desks, some mattresses are really old, the shower heads should be replaced, the plastic pool chairs, the fake grass at the pool and the broken pool tiles. If you're use to 4-5 star resorts, this is likely not the place for you. The food was surprisly alright. Night time entertainment wasn't good. Primarily a resort for locals. I wouldn't stay here again, but I didn't overly dislike the place. I'm not a picky person though, sunshine is sunshine!
4
Beatriz
12 août 2025
·
A séjourné 3 nuits
Sus instalaciones están deterioradas, nos tocó una habitación con algunas fallas que reportamos, una cama se ladeaba, no le funcionaban las patas; el drenaje hacía mucho ruido y el inodoro y lavabo se tapaban; las luces de la habitación hacían ruido y al final dejaron de funcionar; no hay conexión al wifi en ella; las tarjetas de acceso fallaron constantemente. La comida estaba aceptable pero el espacio del restaurante es reducido y tuvimos que hacer fila para entrar. El servicio de los trabajadores es con respeto, pero la mayoría no fue muy amable. En general, no me quedaron ganas de volver a este sitio.
Sus instalaciones están deterioradas, nos tocó una habitación con algunas fallas que reportamos, una cama se ladeaba, no le funcionaban las patas; el drenaje hacía mucho ruido y el inodoro y lavabo se tapaban; las luces de la habitación hacían ruido y al final dejaron de funcionar; no hay conexión al wifi en ella; las tarjetas de acceso fallaron constantemente. La comida estaba aceptable pero el espacio del restaurante es reducido y tuvimos que hacer fila para entrar. El servicio de los trabajadores es con respeto, pero la mayoría no fue muy amable. En general, no me quedaron ganas de volver a este sitio.
6
Jorge Alberto
26 avr. 2025
·
A séjourné 5 nuits
Se siente un poco desactualizado el lugar, la comida no tiene muy buen sazón, lo que es hotdogs, hamburguesas y eso de snack sabe a pura grasa no a lo que son, las bebidas igual no tienen un menú o algo solamente sabor a alguna fruta, el restaurante de reservación sabe un poco mejor pero es complicado encontrar lugar, a todo le falta mucho sazón en general, la gente se roba las sillas de los balcones, las cortinas de la habitación estaban un poco rotas y no se podían cerrar bien, me intentaron abrir la habitación 2 veces en los últimos 2 días de estadía a las 4 de la mañana, en general, pudo haber sido una mejor experiencia, no vuelvo.
Se siente un poco desactualizado el lugar, la comida no tiene muy buen sazón, lo que es hotdogs, hamburguesas y eso de snack sabe a pura grasa no a lo que son, las bebidas igual no tienen un menú o algo solamente sabor a alguna fruta, el restaurante de reservación sabe un poco mejor pero es complicado encontrar lugar, a todo le falta mucho sazón en general, la gente se roba las sillas de los balcones, las cortinas de la habitación estaban un poco rotas y no se podían cerrar bien, me intentaron abrir la habitación 2 veces en los últimos 2 días de estadía a las 4 de la mañana, en general, pudo haber sido una mejor experiencia, no vuelvo.
6
Sergio Orta
19 déc. 2024
·
A séjourné 3 nuits
Las habitaciones demasiado anticuadas y el baño horrible. Tina que es inadecuada para usar. En general la habitacion en malas condiciones
Las habitaciones demasiado anticuadas y el baño horrible. Tina que es inadecuada para usar. En general la habitacion en malas condiciones
6
Martina
19 juil. 2025
·
A séjourné 5 nuits
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
6
carolina
18 juin 2025
·
A séjourné 5 nuits
The rooms are super outdated. There is no rooms with Ocean views. You have to walk five minutes to the beach.
The rooms are super outdated. There is no rooms with Ocean views. You have to walk five minutes to the beach.
6
Rita Jayne
8 févr. 2025
·
A séjourné 3 nuits
The staff was incredibly friendly and efficient. My room was another story. I requested a balcony but did not have a room with a balcony until we further negotiated one. The room next to us played ridiculously loud music early morning and evening, but that really wasn't the resort's fault.my room was a long distance from the beach. Overall, the staff was the best part of the stay
The staff was incredibly friendly and efficient. My room was another story. I requested a balcony but did not have a room with a balcony until we further negotiated one. The room next to us played ridiculously loud music early morning and evening, but that really wasn't the resort's fault.my room was a long distance from the beach. Overall, the staff was the best part of the stay
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients soulignent le personnel sympathique et dévoué, ainsi que le service attentif au bord de la piscine, mais les interactions à la réception peuvent être désorganisées ou peu utiles, avec des informations limitées à l'enregistrement et des problèmes occasionnels d'attribution de chambres ou de suivi.
Avis de voyageur à ce sujet
8
Mary Lou
8 mars 2025
·
A séjourné 4 nuits
The staff were especially friendly and helpful.
The staff were especially friendly and helpful.
8
Javo
24 avr. 2025
·
A séjourné 3 nuits
En lo ge eral bien, solo las almuada estaban muy duras y el teléfono de la habitación no servía y lo reporte dos veces a recepción y no lo arreglaron, alberca de buen tamaño y el buffet le falto variedad pero disfrute de la estancia
En lo ge eral bien, solo las almuada estaban muy duras y el teléfono de la habitación no servía y lo reporte dos veces a recepción y no lo arreglaron, alberca de buen tamaño y el buffet le falto variedad pero disfrute de la estancia
10
Kathleen M
13 juin 2025
·
A séjourné 7 nuits
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica.
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica.
4
Ernesto
30 août 2024
·
A séjourné 2 nuits
No volvería a ir, ya que vario de su personal es grosero y no hay posibilidad de por lo menos ver la playa en la noche
No volvería a ir, ya que vario de su personal es grosero y no hay posibilidad de por lo menos ver la playa en la noche
10
Luz
15 févr. 2025
·
A séjourné 3 nuits
Personal muy atento
Personal muy atento
8
Norma
12 sept. 2025
·
A séjourné 3 nuits
Nos hospedamos 4 días en el hotel, encontramos una oferta del 50% así que estuvo excelente por el precio que pagamos. El personal en general fue muy amable, solamente en el restaurante de especialidades (italiano), nos atendieron con mucha prisa. No tiene elevador, yo estaba lastimada de la rodilla y me cambiaron al primer piso sin problema, solamente la regadera está dentro de la tina y un poco más alto que el piso, en el cuarto que nos tocó, así que no lo recomendaría para alguien con problemas de movilidad.
Nos hospedamos 4 días en el hotel, encontramos una oferta del 50% así que estuvo excelente por el precio que pagamos. El personal en general fue muy amable, solamente en el restaurante de especialidades (italiano), nos atendieron con mucha prisa. No tiene elevador, yo estaba lastimada de la rodilla y me cambiaron al primer piso sin problema, solamente la regadera está dentro de la tina y un poco más alto que el piso, en el cuarto que nos tocó, así que no lo recomendaría para alguien con problemas de movilidad.
2
Katie
4 janv. 2025
·
A séjourné 1 nuit
When we arrived to the club we were told they did not have a room available for us. They accommodated us at the Grand which was a 10min walk with all our luggage on busy streets and unpaved walkways. When we got to the grand they provided us with a suite on the 1st floor. When we walked in, the smell of mold was so potent we couldn’t stay as my throat instantly got sore and started coughing uncontrollably so we called and they accommodated us to another floor. Upon checkout the front staff were so rude and told us all these concerns should have been brought to her (the managers) attention.. great maybe let your own staff know to bring all concerns to the manager .. not your paying guests. Beach chairs are limited and people reserve them far in advance Overall poor communication and unorganized terrible service
When we arrived to the club we were told they did not have a room available for us. They accommodated us at the Grand which was a 10min walk with all our luggage on busy streets and unpaved walkways. When we got to the grand they provided us with a suite on the 1st floor. When we walked in, the smell of mold was so potent we couldn’t stay as my throat instantly got sore and started coughing uncontrollably so we called and they accommodated us to another floor. Upon checkout the front staff were so rude and told us all these concerns should have been brought to her (the managers) attention.. great maybe let your own staff know to bring all concerns to the manager .. not your paying guests. Beach chairs are limited and people reserve them far in advance Overall poor communication and unorganized terrible service
10
Edna Paola
19 févr. 2023
·
A séjourné 2 nuits
Es un excelente complejo y el personal muy atento. Solo tengo una observación y punto de mejora. En mi caso al llegar a hacer check in no sé me explicó lo que incluía mi brazalete, tampoco me dijeron cómo estaban los horarios de servicio de restaurante y tampoco lo que se podía realizar en el complejo, cómo en dónde se hubicaban las albercas, el área de niños nada. Tuve que estar preguntando y al hacer check out un señor nos dijo que con el brazalete podía permanecer hasta después de la comida, lo cual de haberlo sabido desde mi llegada lo hubiera hecho, entregando la habitación claro a las 11 pero hubiera disfrutado más con mi familia y no hubiera privado a mis hijos salirse pronto de la alberca
Es un excelente complejo y el personal muy atento. Solo tengo una observación y punto de mejora. En mi caso al llegar a hacer check in no sé me explicó lo que incluía mi brazalete, tampoco me dijeron cómo estaban los horarios de servicio de restaurante y tampoco lo que se podía realizar en el complejo, cómo en dónde se hubicaban las albercas, el área de niños nada. Tuve que estar preguntando y al hacer check out un señor nos dijo que con el brazalete podía permanecer hasta después de la comida, lo cual de haberlo sabido desde mi llegada lo hubiera hecho, entregando la habitación claro a las 11 pero hubiera disfrutado más con mi familia y no hubiera privado a mis hijos salirse pronto de la alberca
10
Nancy
24 janv. 2025
·
A séjourné 3 nuits
They originally checked us into a room with 2 double beds. The next morning I went to the front desk as we had booked a one bedroom suite Victor moved us to an ocean view suite which was lovely He also gave us extended checkout and some wine and upgraded our all inclusive meal plan. Victor was wonderful. So our stay ended being very very nice.
They originally checked us into a room with 2 double beds. The next morning I went to the front desk as we had booked a one bedroom suite Victor moved us to an ocean view suite which was lovely He also gave us extended checkout and some wine and upgraded our all inclusive meal plan. Victor was wonderful. So our stay ended being very very nice.
6
Elena
28 janv. 2025
·
A séjourné 4 nuits
I’ve stayed there 4 nights in January, after housekeeper came to clean my room he/she stole $100 from my purse. I did report this to the reception but nothing was done. Absolutely nothing. They said they “didn’t find $100”. It was very unexpected and disappointing because I was there for my birthday and did plan to spend cash that I had with me. Be very careful if you’re going to stay there put everything valuable in a seyf. They didn’t even say sorry to me. Also overcharged on a shuttle service do not order it through them! I’m very disappointed about the fact that they steal
I’ve stayed there 4 nights in January, after housekeeper came to clean my room he/she stole $100 from my purse. I did report this to the reception but nothing was done. Absolutely nothing. They said they “didn’t find $100”. It was very unexpected and disappointing because I was there for my birthday and did plan to spend cash that I had with me. Be very careful if you’re going to stay there put everything valuable in a seyf. They didn’t even say sorry to me. Also overcharged on a shuttle service do not order it through them! I’m very disappointed about the fact that they steal
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour la plage (accès via l'établissement affilié), les bus, le Malecón et l'aéroport ; quartier piétonnier avec des boutiques et des restaurants à proximité.
Avis de voyageur à ce sujet
8
Kenneth
7 mars 2025
·
A séjourné 7 nuits
This is a great resort. The food was good and the location is walkable to the Malecon. The bathrooms in the rooms and in common areas need updating. There are 4 floors (100 steps) and no elevators. The 4th floor penthouse is large and the balcony is huge with table, chairs, and 2 loungers. The staff are awesome! I would stay again.
This is a great resort. The food was good and the location is walkable to the Malecon. The bathrooms in the rooms and in common areas need updating. There are 4 floors (100 steps) and no elevators. The 4th floor penthouse is large and the balcony is huge with table, chairs, and 2 loungers. The staff are awesome! I would stay again.
8
Anton
6 avr. 2025
·
A séjourné 3 nuits
Food is ok, but far away from delicious, nice pool near the beach
Food is ok, but far away from delicious, nice pool near the beach
8
Sheri
17 févr. 2024
·
A séjourné 9 nuits
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
The pictures on the advertisement for this hotel show pictures of the resort right on the beach. Be aware, there are two resorts, the "Club" and the "Grand". The Club resort is across the street, then you have to enter the property of the grand to be able to get to the beach.
2
Dina
31 oct. 2025
·
A séjourné 11 nuits
This hotel is old small and dirty. Pool’s dirty small. Walking distance to the beach. No food options. Don’t waste your money. Hotel for locals only
This hotel is old small and dirty. Pool’s dirty small. Walking distance to the beach. No food options. Don’t waste your money. Hotel for locals only
10
Matthew
17 mars 2025
·
A séjourné 7 nuits
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
Great Property for a smaller resort. You can walk right out the lobby and the beach is about 20 or 30 steps away. I was there March 1st, 2025 for one week. I saw a whale and her baby jumping and splashing around, from my beach lounger. The food was very good authentic Mexican as the resort is full of mainly locals. Not a ton of choices for the food but what they do offer was quite good. All 3 pools were very clean. Staff was very very attentive and did a wonderful job. I was very pleasantly surprised and had a great time resettng myself. Highly recommend for a budget friendly, authetic vacation.
10
Gagandeep Singh
28 mars 2025
·
A séjourné 5 nuits
I like the property it’s very convenient to go any where even close to airport and city. And both malls.
I like the property it’s very convenient to go any where even close to airport and city. And both malls.
8
Clifton
3 mars 2025
·
A séjourné 10 nuits
We stayed in the older part of the resort, which was good as it is by the beach. However, the room was out dated but that really didn’t matter to us. Thought it was a good deal for the all inclusive. Enjoyed our time there.
We stayed in the older part of the resort, which was good as it is by the beach. However, the room was out dated but that really didn’t matter to us. Thought it was a good deal for the all inclusive. Enjoyed our time there.
6
Steve Michael Kootenay
8 janv. 2024
·
A séjourné 8 nuits
This is a basic and clean hotel right in the boulevard with easy access to transit, Ubers or walking. Tons of amenities surround the plaza. The food is okay, but there is not a large selection. The housekeepers did a great job every day and if you needed anything extra it was brought to the room quickly. The beach is nice and a short walk across the street and up a path. Descent hotel for a descent price.
This is a basic and clean hotel right in the boulevard with easy access to transit, Ubers or walking. Tons of amenities surround the plaza. The food is okay, but there is not a large selection. The housekeepers did a great job every day and if you needed anything extra it was brought to the room quickly. The beach is nice and a short walk across the street and up a path. Descent hotel for a descent price.
8
michael kevin
14 févr. 2024
·
A séjourné 10 nuits
this property is old and lacks many amenities of newer resorts. the food was good in flavour but repetitive and simple. We did enjoy the stay. this hotel has a similar name as a nearby property so in face we intended the other one. between the two is a huge 20 story hotel partly under construction. It was the subject of the usual point share (time share by a different name) sales pitch which we did not participate. The included alcohol was mostly base quality and as a family oriented resort I suppose reduced the rowdiness. While it was priced about right for the age of the resort I would have like to see a fridge and furniture that was not also threadbare. All in all I am guessing that once the new towers are completed that there may be some demolition coming. The location was good and we walk a lot so about 4 K north of the malecon and near the same south of the marina. We took buses and returned by cab. Unrelated to this resort, Cabs are reasonable for the most part and even the airport is only a 150 peso drive. That said the Official transportation provider at the airport got us with a 650 peso fare to the hotel. Always ask and if you can figure out how to get off the airport property cabs are cheaper to local hotels in the Hotel Zone. We never had any problem with cabs and 4 people except at the airport where they only load 3 in a cab and 4 in mini vans.
this property is old and lacks many amenities of newer resorts. the food was good in flavour but repetitive and simple. We did enjoy the stay. this hotel has a similar name as a nearby property so in face we intended the other one. between the two is a huge 20 story hotel partly under construction. It was the subject of the usual point share (time share by a different name) sales pitch which we did not participate. The included alcohol was mostly base quality and as a family oriented resort I suppose reduced the rowdiness. While it was priced about right for the age of the resort I would have like to see a fridge and furniture that was not also threadbare. All in all I am guessing that once the new towers are completed that there may be some demolition coming. The location was good and we walk a lot so about 4 K north of the malecon and near the same south of the marina. We took buses and returned by cab. Unrelated to this resort, Cabs are reasonable for the most part and even the airport is only a 150 peso drive. That said the Official transportation provider at the airport got us with a 650 peso fare to the hotel. Always ask and if you can figure out how to get off the airport property cabs are cheaper to local hotels in the Hotel Zone. We never had any problem with cabs and 4 people except at the airport where they only load 3 in a cab and 4 in mini vans.
8
JUDITH
17 mars 2025
·
A séjourné 3 nuits
beach front, nice staff
beach front, nice staff
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sont mitigés : le buffet peut être répétitif ou tiède et les restaurants à la carte nécessitent des réservations anticipées et des files d'attente, mais certains apprécient des plats tels que les omelettes, les pizzas et les tacos, ainsi que le service attentif au bord de la piscine.
Avis de voyageur à ce sujet
6
Mishell
27 juin 2025
·
A séjourné 4 nuits
The property itself is pretty good for the price. The food options are limited for breakfast, lunch and dinner and many times the same food is offered at all three meals. The pools are decent. Staff is friendly. We did have a planned power outage however the hotel staff let us know ahead of time. The Tequila bar is boring however. If you are looking to party this is probably not the best place. For the Carouse restaurant which is reservation only, make sure you are there right at 7am to make the reservation. This is a decent experience, three course dinner however don’t get the later reservations because they run out of some dishes.
The property itself is pretty good for the price. The food options are limited for breakfast, lunch and dinner and many times the same food is offered at all three meals. The pools are decent. Staff is friendly. We did have a planned power outage however the hotel staff let us know ahead of time. The Tequila bar is boring however. If you are looking to party this is probably not the best place. For the Carouse restaurant which is reservation only, make sure you are there right at 7am to make the reservation. This is a decent experience, three course dinner however don’t get the later reservations because they run out of some dishes.
8
Said
23 oct. 2025
·
A séjourné 6 nuits
En general es muy buen lugar para hospedarse, el único detalle creo que sería la comida, es buena no lo niego pero es repetitiva, no hay mucha variedad. De ahí en más todo estuvo muy bien, las instalaciones bien, la playa bien, las albercas muy bien, las bebidas super bien.
En general es muy buen lugar para hospedarse, el único detalle creo que sería la comida, es buena no lo niego pero es repetitiva, no hay mucha variedad. De ahí en más todo estuvo muy bien, las instalaciones bien, la playa bien, las albercas muy bien, las bebidas super bien.
8
Erin
17 mars 2025
·
A séjourné 9 nuits
The pools beach and staff are great. The restaurant portions are small and buffet was basic but good.
The pools beach and staff are great. The restaurant portions are small and buffet was basic but good.
4
Marley Niko
13 mars 2025
·
A séjourné 4 nuits
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
We got a good deal on this property and that's the only thing that saved out trip. On our first night my sister opened her suitcase after it being in the room for a few hours and there was a cockroach in it which spoiled the rest of the stay. It's as clean as a 3 start hotel can be so don't expect too much. We were able to get chairs every day by the pool which was great but not much in the way of being able to sit in the beach unless you want to sit on your towel and truly I don't know if there would be a penalty for that. The buffet was generally poor but I don't like buffets so maybe it is not bad. Certainly as we got into the weekend it was better but truly heinous on weekdays. Don't plan to eat at the restaurants because you won't be able to get a table. They only let you reserve the morning of, and every day we were told it was full and to try again tomorrow. Again all ok but I've learned some lessons booking all inclusive from this experience. Pictures do not match the aged property and rooms.
6
Jesús Alberto
30 juil. 2025
·
A séjourné 4 nuits
Dejó mucho que desear la comida, deberían de tener por lo menos otros restaurante y más variedad en los platillos tanto en el desayuno, comida cena, y los tacos dejan mucho que desea
Dejó mucho que desear la comida, deberían de tener por lo menos otros restaurante y más variedad en los platillos tanto en el desayuno, comida cena, y los tacos dejan mucho que desea
6
Sandra
17 mars 2023
·
A séjourné 4 nuits
Su ubicación Lo que no me gusto es que eran muchas personas y para comer en ocasiones debía esperarse turno, el restaurante la atención muy breve de una hora Hablan de medio ambiente pero usan todo el tiempo desechables, lo cual es más dañino que lavar una tohalla
Su ubicación Lo que no me gusto es que eran muchas personas y para comer en ocasiones debía esperarse turno, el restaurante la atención muy breve de una hora Hablan de medio ambiente pero usan todo el tiempo desechables, lo cual es más dañino que lavar una tohalla
8
Nikita Moselle
20 févr. 2025
·
A séjourné 7 nuits
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
Great service, very great service. Wifi in the rooms were spotty, that’s the only thing. Plus having only one buffet and one restaurant, we seemed to gravitate to the buffet for omelettes and tacos that would be freshly made. Get up early and claim your chairs by the beach, and be sure you leave a personal item or they will clear it after 45 minutes.
8
Sorell
4 févr. 2025
·
A séjourné 7 nuits
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
Cons: food was never hot only passably warm. The fish always seemed uncooked. a little bland. Neutral points/Things to consider: no direct beach access but very easy to access with a 1 min walk, no gym, wifi doesnt reach all rooms Pros: staff were great, afternoon oven fire pizza was perfect. my friend was vegetarian and he had lots of options for food. everything else about the facility was good.
4
Karen
13 oct. 2025
·
A séjourné 2 nuits
Estuvo bien, únicamente un par de comentarios, la comida muy pocas opciones en general para el buffet, increíblemente en pleno 2025 y el WiFi solo funcionaba en el lobby.
Estuvo bien, únicamente un par de comentarios, la comida muy pocas opciones en general para el buffet, increíblemente en pleno 2025 y el WiFi solo funcionaba en el lobby.
8
Melinda R
25 mars 2025
·
A séjourné 7 nuits
I really enjoyed this resort! For three stars the food was good, rooms simple but clean, service was great especially around the pool! The guys were very friendly, attentive, bringing drinks and food and making you feel welcomed. Shout out to Julian!
I really enjoyed this resort! For three stars the food was good, rooms simple but clean, service was great especially around the pool! The guys were very friendly, attentive, bringing drinks and food and making you feel welcomed. Shout out to Julian!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Guy
20 avr. 2026
·
A séjourné 2 nuits
rien a dire ,belle plage ,et la piscine tres bien,mais avoir un petit frigidaire ds la chambre serait bien. il devraient mettre les chiens au premier étage et la facture concernant les chiens est trop cher
rien a dire ,belle plage ,et la piscine tres bien,mais avoir un petit frigidaire ds la chambre serait bien. il devraient mettre les chiens au premier étage et la facture concernant les chiens est trop cher
8
german
20 avr. 2025
·
A séjourné 2 nuits
Bien
Bien
8
Carlos
30 janv. 2025
·
A séjourné 4 nuits
Bien
Bien
10
Gabriel
19 oct. 2024
·
A séjourné 5 nuits
Bien
Bien
6
Amy
14 nov. 2023
·
A séjourné 1 nuit
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Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 16:00 à 00:00
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-19: 162.555245750885USD
- 2026-10-20: 162.555245750885USD
- 2026-10-21: 161.75877402268983USD
- 2026-10-22: 161.51086413020326USD
- 2026-10-23: 160.80556545043945USD
- 2026-10-24: 161.13554135760498USD
- 2026-10-25: 155.1632787232361USD
- 2026-10-26: 155.0154263726349USD
- 2026-10-27: 155.0154263726349USD
- 2026-10-28: 155.0154263726349USD
- 2026-10-29: 161.845393554245USD
- 2026-10-30: 160.428411USD
- 2026-10-31: 160.0159239975586USD
- 2026-11-01: 166.01651772377014USD
- 2026-11-02: 168.01670992634584USD
- 2026-11-03: 166.01651772377014USD
- 2026-11-04: 167.76595836543274USD
- 2026-11-05: 173.20296022654725USD
- 2026-11-06: 173.20296022654725USD
- 2026-11-07: 172.01711144998168USD
- 2026-11-08: 167.52417689039612USD
- 2026-11-09: 166.01651772377014USD
- 2026-11-10: 168.01670992634584USD
- 2026-11-11: 169.65373348031616USD
- 2026-11-12: 168.01670992634584USD
- 2026-11-13: 248.44688222676086USD
- 2026-11-14: 245.0243836212616USD
- 2026-11-15: 248.44688222676086USD
- 2026-11-16: 167.52417689039612USD
- 2026-11-17: 169.94411433283997USD
- 2026-11-18: 165.0164216224823USD
- 2026-11-19: 171.01701534869386USD
- 2026-11-20: 171.01701534869386USD
- 2026-11-21: 171.01701534869386USD
- 2026-11-22: 165.0164216224823USD
- 2026-11-23: 166.01651772377014USD
- 2026-11-24: 165.0164216224823USD
- 2026-11-25: 166.01651772377014USD
- 2026-11-26: 171.01701534869386USD
- 2026-11-27: 171.01701534869386USD
- 2026-11-28: 171.01701534869386USD
- 2026-11-29: 166.01651772377014USD
- 2026-11-30: 165.0164216224823USD
- 2026-12-01: 166.01651772377014USD
- 2026-12-02: 165.0164216224823USD
- 2026-12-03: 171.01701534869386USD
- 2026-12-04: 171.01701534869386USD
- 2026-12-05: 171.01701534869386USD
- 2026-12-06: 165.0164216224823USD
- 2026-12-07: 166.01651772377014USD
- 2026-12-08: 165.0164216224823USD
- 2026-12-09: 171.01701534869386USD
- 2026-12-10: 171.01701534869386USD
- 2026-12-11: 171.01701534869386USD
- 2026-12-12: 171.01701534869386USD
- 2026-12-13: 166.01651772377014USD
- 2026-12-14: 165.0164216224823USD
- 2026-12-15: 166.01651772377014USD
- 2026-12-16: 165.0164216224823USD
- 2026-12-17: 171.01701534869386USD
- 2026-12-18: 171.01701534869386USD
- 2026-12-19: 171.01701534869386USD
Veuillez contacter l'hébergement au moins 72 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après minuit. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement a pour politique de refuser les réservations de groupes se réunissant pour certaines fêtes ou événements particuliers tels que les enterrements de vie de jeune fille et de garçon.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
Parking avec hauteur limite.
- Dépôt de garantie pour animal de compagnie : 2000 MXN par séjour
- Animaux de compagnie : 650 MXN par animal et par nuit, auxquels s'ajoutent 500 MXN de frais de nettoyage par séjour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Salon de bronzage
Club pour enfants
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Karaoké
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Pool (Seasonal Outdoor)
Tennis de table
Parking
Parking
Parking Onsite
Connexion Internet
Wi-fi gratuit