Villas private pool Long Bay Hills, Turks and Caicos Islands

The owner should invest in replacing & repairing the property before renting it to guests. The property looks different from the advertised property on the site. The amenities such as two of the four TVs were broken before we arrived & no one resolved this issue during our stay. My tv had aluminum foil on the back of it and it looked ghetto. When we checked in, there were stains on the rugs and the couch that needed to be cleaned or replaced. The walls had chipped paint near the bedroom on the ground floor. The dishwasher was leaking at each use. The master bathroom had dead bugs or worms in the light fixture. The property was infested with hornets near the pool and grill which made us refrain from enjoying those amenities during our stay. My robe had brown stains on it at check in and the patio furniture was in the floor at check in. The property manager was made aware of my concerns and I was told that the owner was unavailable to resolve the issues due to being away from the island. I was also told that we might not be compensated for the issues. I should’ve booked a different property or a hotel. This ruined my 40th birthday celebration.

Inside pictures perfectly accurate and very clean. Needs an investment. Kitchen very under stocked lacking supplies if you want to cook there. We spent 150 for a can opener, teaspoons, cookie sheet, casserole dishes etc. We were not reimbursed. We left it all so hopefully still there. Grill did not work as the ignition was broken and the gas was out. No chairs to take to the beach. They provide 6 beach towels (faded) and one set of linens. They do not give you basic things like dishwasher detergent or laundry detergent. Outdoor furniture is sparse. Needs an outdoor dining table. This house could be 5 stars with probably a 1k investment.

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