Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately KES 1600 for adults and KES 800 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 12:00 PM and check-out is at 10:00 AM. Late check-out may be available for a fee of 75 percent of the room rate, subject to availability.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is provided for a surcharge of KES 3500 per person (one-way), available 24 hours.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

Located in Nairobi (Muthangari), the property is within a 10-minute drive of Kenya National Theatre and Uhuru Park, and is 3.8 mi (6 km) from Yaya Centre and 4.1 mi (6.5 km) from Kenyatta International Convention Centre.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available, along with a children's pool. The pool is operational seasonally.

What are the policies for guests staying with children?

Children are welcome at the property.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs or infant beds. Extra-person charges may apply and vary depending on property policy.

CySuites Apartment Hotel

What guests think

At CySuites Apartment Hotel, guests consistently praise the friendly, accommodating staff, heated pool, and tasty breakfast, as well as the spacious apartments and convenient Westlands location, while noting that room quality varies and some units feel dated or need maintenance.

Several reviews mention a lack of air conditioning and occasional hot water or water pressure issues. Cleanliness is generally praised, with only occasional minor lapses mentioned. Expect solid amenities and a comfortable base, but confirm your room’s condition and features in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The heated pool is a consistent highlight, and the on-site restaurant and bar are appreciated.

Related guest reviews

10

Neil

2 Jul 2024

·

Stayed 2 nights

Friendly and helpful staff, always with a smile. Huge suite with space to spread out. Pool and bar were clean. We loved it for our 2 night stopover.

10

Pauldy

11 May 2025

·

Stayed 8 nights

The swimming pool was great and heated. All staff were super friendly! Some areas in the property could be better maintained. Food in the restaurant could be better.

8

Ole

8 Oct 2024

·

Stayed 3 nights

Godt hotel til prisen. Poolen er opvarmet. Sød og rart personale som gjort alt for at hjælpe. God beliggenhed.

Translate

10

David

11 Jan 2025

·

Stayed 3 nights

We had an excellent stay. Great rooms, delicious breakfast, heated pool, and family friendly staff!

10

Andria

3 Aug 2024

·

Stayed 4 nights

Perfect for our needs. The on-site restaurant and pool are lovely.

10

inho

24 Mar 2024

·

Stayed 2 nights

pool is very nice.

10

Mark

26 Aug 2024

·

Stayed 3 nights

Love this place! Such a good hub to explore Kenya. Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time. Close to local supermarkets and restaurants. Very safe area. Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!

6

Kenneth

9 Jul 2025

·

Stayed 1 night

Nice restaurant and pool, but apartment is really worn out and need to be upgraded and far away from supermarkets and restaurants. But price also reflect that.

10

David

11 Jan 2025

·

Stayed 3 nights

We had an excellent stay! Spacious and clean apartments, a heated pool (not common in Nairobi!), delicious breakfast, and staff that were very family friendly. Thank you, Cysuites!

10

IAN

17 Sept 2023

·

Stayed 2 nights

Location Nice clean roos rooms in a Secure place. Nice Bar overlooking the pool

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property as clean; occasional comments mention minor lapses or wear in certain apartments.

Related guest reviews

10

Zeid

20 Jul 2025

·

Stayed 3 nights

This place is very clean and beat my expectations and the food at the restaurant is awesome

10

Neil

2 Jul 2024

·

Stayed 2 nights

Friendly and helpful staff, always with a smile. Huge suite with space to spread out. Pool and bar were clean. We loved it for our 2 night stopover.

2

Sverre

24 Jun 2025

·

Stayed 2 nights

We had such a bad experience at cysuites. Being my first time in Kenya,My wife recommended but when we went the room was nothing like the photo. The apartment has water damage the floors were cracked, Sink was stained and no pressure in the water, the tap was also lose, when we asked for room change, the other available room was on a top floor there is no lift and we had many heavy bags . we had to sleep in the apartment despite it not meeting environmental safety standard. we only stayed on night and could not even get a refund of the night we didn't stay. Overall the apartments need renovation and customer service was terrible. I would not recommend it to anyone anf im definitely never going back there.

8

Hellen

4 Jan 2026

·

Stayed 5 nights

The rooms were clean, and the staff were very friendly.

8

Kate

9 Feb 2025

·

Stayed 5 nights

The only negative remark is that there were stains on the wall -like someone killed a mosquito or another insect on the wall. Also, it would be nice if the apartment had mosquito net on the windows. While there was some net around the beds only, it didn’t stop mosquitoes from being in the apartment and seeing that there is no air conditioner, opening the window is necessary. I was bitten so much by mosquitoes at night in the living room. It was quite uncomfortable. Other than that, great customer service and really good hotel for the price.

10

Naom

18 Apr 2024

·

Stayed 3 nights

Friendly and clean place

10

inho

5 Jun 2023

·

Stayed 2 nights

I loved the reasonble rate, clean swimming pool, and spacious apartment. But the preparation of clean towels was so late. But I want to come back to this place again. My family had a great time in here.

8

Dustin

21 Aug 2025

·

Stayed 3 nights

I have stayed here three times now and the place is wonderful to stay at: very clean, great staff and wonderful food. A great place to relax. BUT: there is one thing that is making me reconsider staying here again. Upon check in they inform you that you have a limited amount of power (“15 units” whatever that means), regardless of how long your stay is, and if you use more than the given amount, you will have to settle your balance at the end. As a customer, I find this to be very tacky and unprofessional. I understand they are trying to conserve energy, but I would much rather pay a higher upfront cost than to be anxious my whole trip about what is supposed to be the hotels own overhead cost. They don’t tell you about this in any of their advertising! Be aware of it before you go!

6

Kenneth

9 Jul 2025

·

Stayed 1 night

Nice restaurant and pool, but apartment is really worn out and need to be upgraded and far away from supermarkets and restaurants. But price also reflect that.

10

David

11 Jan 2025

·

Stayed 3 nights

We had an excellent stay! Spacious and clean apartments, a heated pool (not common in Nairobi!), delicious breakfast, and staff that were very family friendly. Thank you, Cysuites!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious and some modern, but quality varies: several guests encountered dated or worn units, limited hot water, or no air conditioning.

Related guest reviews

10

Neil

2 Jul 2024

·

Stayed 2 nights

Friendly and helpful staff, always with a smile. Huge suite with space to spread out. Pool and bar were clean. We loved it for our 2 night stopover.

10

inho

22 Aug 2023

·

Stayed 2 nights

Everything was great, they upgraded our room, and it was spectacular!!! We loved modern bathroom, clean and luxurious rooms, livingroom, kitchen and heated pool which was amazing. This is one of the best place for family in Nairobi.

2

Sverre

24 Jun 2025

·

Stayed 2 nights

We had such a bad experience at cysuites. Being my first time in Kenya,My wife recommended but when we went the room was nothing like the photo. The apartment has water damage the floors were cracked, Sink was stained and no pressure in the water, the tap was also lose, when we asked for room change, the other available room was on a top floor there is no lift and we had many heavy bags . we had to sleep in the apartment despite it not meeting environmental safety standard. we only stayed on night and could not even get a refund of the night we didn't stay. Overall the apartments need renovation and customer service was terrible. I would not recommend it to anyone anf im definitely never going back there.

8

Kate

9 Feb 2025

·

Stayed 5 nights

The only negative remark is that there were stains on the wall -like someone killed a mosquito or another insect on the wall. Also, it would be nice if the apartment had mosquito net on the windows. While there was some net around the beds only, it didn’t stop mosquitoes from being in the apartment and seeing that there is no air conditioner, opening the window is necessary. I was bitten so much by mosquitoes at night in the living room. It was quite uncomfortable. Other than that, great customer service and really good hotel for the price.

8

Horatio

28 Nov 2025

·

Stayed 2 nights

My stay there was nice, except there was no air conditioning, but they provided a fan, plus Nairobi is not hot

8

Chanda

20 Dec 2024

·

Stayed 2 nights

Good, if you get an updated room.

10

inho

5 Jun 2023

·

Stayed 2 nights

I loved the reasonble rate, clean swimming pool, and spacious apartment. But the preparation of clean towels was so late. But I want to come back to this place again. My family had a great time in here.

6

Kenneth

9 Jul 2025

·

Stayed 1 night

Nice restaurant and pool, but apartment is really worn out and need to be upgraded and far away from supermarkets and restaurants. But price also reflect that.

10

David

11 Jan 2025

·

Stayed 3 nights

We had an excellent stay! Spacious and clean apartments, a heated pool (not common in Nairobi!), delicious breakfast, and staff that were very family friendly. Thank you, Cysuites!

8

tracey

2 Oct 2024

·

Stayed 4 nights

The property was nice overall, and the people communicated well. However, there was very little to no hot water on some days. The room looked like and I loved the kitchen. They provided 4 water bottles of drinking water a day which was very nice. I would beware of the restaurant. The food there was very good but on first day they gave us the wrong bill and then came to our room to demand more money. The second time they charged us double for drinks that we ordered. I ordered singles they said they poured us doubles and charged us for it despite what I asked for.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and accommodating, though a few guests reported billing disputes or poor issue resolution.

Related guest reviews

10

Neil

2 Jul 2024

·

Stayed 2 nights

Friendly and helpful staff, always with a smile. Huge suite with space to spread out. Pool and bar were clean. We loved it for our 2 night stopover.

8

Ole

8 Oct 2024

·

Stayed 3 nights

Godt hotel til prisen. Poolen er opvarmet. Sød og rart personale som gjort alt for at hjælpe. God beliggenhed.

Translate

10

Peninah

26 Nov 2023

·

Stayed 15 nights

Staff very professional, kind and caring. Location Acessibility Rates

2

Sverre

24 Jun 2025

·

Stayed 2 nights

We had such a bad experience at cysuites. Being my first time in Kenya,My wife recommended but when we went the room was nothing like the photo. The apartment has water damage the floors were cracked, Sink was stained and no pressure in the water, the tap was also lose, when we asked for room change, the other available room was on a top floor there is no lift and we had many heavy bags . we had to sleep in the apartment despite it not meeting environmental safety standard. we only stayed on night and could not even get a refund of the night we didn't stay. Overall the apartments need renovation and customer service was terrible. I would not recommend it to anyone anf im definitely never going back there.

8

Hellen

4 Jan 2026

·

Stayed 5 nights

The rooms were clean, and the staff were very friendly.

10

Mark

26 Aug 2024

·

Stayed 3 nights

Love this place! Such a good hub to explore Kenya. Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time. Close to local supermarkets and restaurants. Very safe area. Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!

8

Kathrine

29 May 2025

·

Stayed 4 nights

Fint hotel med venligt personale

Translate

10

Wanjiku

29 Aug 2025

·

Stayed 6 nights

The attendants were incredibly helpful and responsive. Thank you Cysuites!

10

Wanjiku

29 Aug 2025

·

Stayed 5 nights

The attendants were incredibly helpful and always available to assist. Excellent stay! Thank you Cysuites for making our wedding trip a delight!

8

tracey

2 Oct 2024

·

Stayed 4 nights

The property was nice overall, and the people communicated well. However, there was very little to no hot water on some days. The room looked like and I loved the kitchen. They provided 4 water bottles of drinking water a day which was very nice. I would beware of the restaurant. The food there was very good but on first day they gave us the wrong bill and then came to our room to demand more money. The second time they charged us double for drinks that we ordered. I ordered singles they said they poured us doubles and charged us for it despite what I asked for.

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AI-generated summary based on recent guest reviews

Location

Generally convenient Westlands setting that feels quiet and secure, with access to malls and restaurants by a short drive; one review found it farther from shops.

Related guest reviews

8

Ole

8 Oct 2024

·

Stayed 3 nights

Godt hotel til prisen. Poolen er opvarmet. Sød og rart personale som gjort alt for at hjælpe. God beliggenhed.

Translate

10

Peninah

26 Nov 2023

·

Stayed 15 nights

Staff very professional, kind and caring. Location Acessibility Rates

10

Jose

31 Oct 2023

·

Stayed 9 nights

Great convenient location

10

Robert

15 May 2023

·

Stayed 8 nights

Nice stay in the heart of town but pretty quiet.

10

Mark

26 Aug 2024

·

Stayed 3 nights

Love this place! Such a good hub to explore Kenya. Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time. Close to local supermarkets and restaurants. Very safe area. Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!

6

Kenneth

9 Jul 2025

·

Stayed 1 night

Nice restaurant and pool, but apartment is really worn out and need to be upgraded and far away from supermarkets and restaurants. But price also reflect that.

8

Anjan

15 Jul 2024

·

Stayed 2 nights

A nice place in Westlands. Minutes drive from all major malls and restaurants. Quite and peaceful

10

IAN

17 Sept 2023

·

Stayed 2 nights

Location Nice clean roos rooms in a Secure place. Nice Bar overlooking the pool

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised and the on-site restaurant is generally well liked, though a few guests mentioned weaker dishes or billing issues.

Related guest reviews

10

Zeid

20 Jul 2025

·

Stayed 3 nights

This place is very clean and beat my expectations and the food at the restaurant is awesome

10

Pauldy

11 May 2025

·

Stayed 8 nights

The swimming pool was great and heated. All staff were super friendly! Some areas in the property could be better maintained. Food in the restaurant could be better.

10

David

11 Jan 2025

·

Stayed 3 nights

We had an excellent stay. Great rooms, delicious breakfast, heated pool, and family friendly staff!

10

Andria

3 Aug 2024

·

Stayed 4 nights

Perfect for our needs. The on-site restaurant and pool are lovely.

10

Mark

26 Aug 2024

·

Stayed 3 nights

Love this place! Such a good hub to explore Kenya. Staff are so friendly and accommodating. We've stayed 6 times now for a few nights at a time. Close to local supermarkets and restaurants. Very safe area. Heated pool is great for kids. Food in the restaurant is top quality. Tutarudi!

8

Jasraj

30 Dec 2025

·

Stayed 4 nights

Kitchen and bathrooms could do with some updating. Overall experience was pleasant. Tasty breakfast.

8

Dustin

21 Aug 2025

·

Stayed 3 nights

I have stayed here three times now and the place is wonderful to stay at: very clean, great staff and wonderful food. A great place to relax. BUT: there is one thing that is making me reconsider staying here again. Upon check in they inform you that you have a limited amount of power (“15 units” whatever that means), regardless of how long your stay is, and if you use more than the given amount, you will have to settle your balance at the end. As a customer, I find this to be very tacky and unprofessional. I understand they are trying to conserve energy, but I would much rather pay a higher upfront cost than to be anxious my whole trip about what is supposed to be the hotels own overhead cost. They don’t tell you about this in any of their advertising! Be aware of it before you go!

10

David

11 Jan 2025

·

Stayed 3 nights

We had an excellent stay! Spacious and clean apartments, a heated pool (not common in Nairobi!), delicious breakfast, and staff that were very family friendly. Thank you, Cysuites!

10

IAN

17 Sept 2023

·

Stayed 2 nights

Location Nice clean roos rooms in a Secure place. Nice Bar overlooking the pool

8

tracey

2 Oct 2024

·

Stayed 4 nights

The property was nice overall, and the people communicated well. However, there was very little to no hot water on some days. The room looked like and I loved the kitchen. They provided 4 water bottles of drinking water a day which was very nice. I would beware of the restaurant. The food there was very good but on first day they gave us the wrong bill and then came to our room to demand more money. The second time they charged us double for drinks that we ordered. I ordered singles they said they poured us doubles and charged us for it despite what I asked for.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $48	2 $48	3 $57
4 $48	5 $48	6 $48	7 $81	8 $57	9 $86	10 $57
11 $57	12 $57	13 $58	14 $59	15 $57	16 $57	17 $78
18 $57	19 $57	20 $59	21 $94	22 $57	23 $57	24 $57
25 $57	26 $92	27 $57	28 $59	29 $59	30 $59	31 $59

CySuites Apartment Hotel

About this property

Location

Room options

Apartment, 1 Bedroom

Executive Apartment, 2 Bedrooms, Pool View

Standard Apartment, 2 Bedrooms

Penthouse

Guest reviews of CySuites Apartment Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about CySuites Apartment Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $69	30 $59