Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be arranged by contacting the property in advance.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additionally, elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The hotel is situated in Jackson's business district, within a 5-minute drive of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. It is approximately 4.6 miles from Lane College and 5.4 miles from Old Hickory Mall.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June to August.

Are children allowed to stay at the property?

Children are welcome at the property, and kids can stay for free up to a certain age.

SpringHill Suites by Marriott Jackson Hotel

Average nightly price at SpringHill Suites by Marriott Jackson by month, last 12 months (USD)
Month	Average price
January	$109
February	$119
March	$124
April	$135
May	$137
June	$137
July	$132
August	$122
September	$133
October	$135
November	$124
December	$111

What guests think

At SpringHill Suites by Marriott Jackson, many guests highlight clean, modern, spacious rooms, welcoming staff, a satisfying complimentary breakfast, and a convenient location near I-40 and restaurants, making it a reliable stop for road trips and family stays.

Some reviewers report maintenance or comfort issues such as weak shower pressure, finicky room features, and beds that range from firm to saggy. Noise from the interstate or hallway can affect certain rooms, and housekeeping occasionally falls short during multi-night stays. Expect a modern, convenient stay with mostly strong service and amenities, plus a few avoidable snags.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Fitness center draws praise, and the property feels modern. The outdoor pool is small or cold for some stays and was unavailable once; parking is well lit.

Related guest reviews

10

Anthony

Mar 1, 2023

·

Stayed 2 nights

Great facility clean and close to restaurant, stores and in house amenities where great. The complimentary breakfast first class

10

Stewart

Aug 10, 2024

·

Stayed 1 night

Really liked the fitness center, better than most.

10

Mickie

Jun 23, 2024

·

Stayed 1 night

Had so poor customer service at check-in We stoped by early and provided all proofs for check-in do to events we were in town for when we returned lady at check-in said she could see recheck-in but need all proofs again and I did not have something’s with me And that’s why we per-checked in Also pool was great but much smaller then expected (like four people was a lot) but pool are and pool was very nice salt water!

6

David

Jul 2, 2025

·

Stayed 1 night

I liked the room floor-plan, but there were problems. 1) The deadbolt did not work. 2) It was wet under the A/C. 3) The A/C blew on me in bed. 4) The desk had glass panes that made a noisy rattle if you barely touched the desk - - - I couldn't touch the desk while my wife was trying to sleep. 5) Only 2 small luggage carts for the hotel. On a positive note - it was one of the nicest breakfast bars I've seen in a long time, but was diminished with flimsy plastic-ware that was challenged when trying to cut waffles.

10

Jenilee

Jan 8, 2025

·

Stayed 1 night

Good location, quiet, decent free breakfast. Extra kudos for a dark room

4

Shelly

Jun 12, 2023

·

Stayed 1 night

Hotel in it self was nice. We loved the room. We was told on entering that the pool was not working at the time. The sink kept baking up, wouldn't drain unless you removed the stopper, it was broken. The shower would only come on half way and the tub would fill with water above your ankles when showering. Tried to call out, but phone in room was not working.The hotel staff was nice, food was okay. Staff did try to give me an extra discount due to the issues but since I reserved reservations through Expedia, there was nothing we could do. Probably not book through Expedia again.

10

Bryan

Apr 20, 2024

·

Stayed 1 night

We stayed here for a baseball tournament right around the corner. The kids loved the gym and being able to all hang out around the hotel. It was nice having the pullout mattress and the couch for extra sleeping areas.

8

Jana

Jun 30, 2023

·

Stayed 1 night

The room was nice and comfy. The pool was outside and my son loved it. It was secluded and big enough for several children. The staff was friendly. When we arrived at the hotel, signs stated it was a smoke free hotel. However, a staff member would smoke in front by the door. You could smell it by the entrance. Also, on the 4th floor as we walked to our room, we could smell someone smoking weed in their room. We thought it was a smoke-free hotel!

10

Kelby

Dec 6, 2022

·

Stayed 1 night

Very clean and new (built in 2019) hotel. Friendly and accommodating staff, well located to the Highway, food, and coffee. Parking lot well lit. Would definitely stay again

8

Lisa

Jul 13, 2024

·

Stayed 1 night

The check in was very easy. The person was very helpful and friendly. The room layout could have been a bit better as it was difficult to set up the sofa bed. The pool was beautiful but cold!! I’d stay there again if the opportunity presents itself.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and common areas. Several report lapses like stained towels, dirty bathroom floors, old soap, mold, pests, or missed deep cleaning.

Related guest reviews

6

Albert

Oct 6, 2023

·

Stayed 1 night

There was mold in our shower, and the door did not close properly to the shower. Breakfast was mediocre… We had a room facing the highway. Even though the hall was quiet, the traffic never stopped on the highway.

10

Shannon

Nov 9, 2025

·

Stayed 1 night

Clean rooms, friendly staff, beautiful facilities

10

Tamara

Sep 1, 2025

·

Stayed 2 nights

This hotel was great one of the best I’ve stayed in. The room was clean the immaculate!

6

Patricia

Aug 21, 2023

·

Stayed 1 night

I was disappointed seeing the bathroom floor. All the corners had dirt, dust and hair in the corners. Tight fit and I’m guess the girls just didn’t get down on their hands and knees to clean. Quick wipe for months. Needs a deep clean.

6

Mike

Sep 27, 2025

·

Stayed 1 night

Room was okay but i had a handicapped room. Towels were stained and the bathroom floor was dirty and stained. Especially by the shower and the front of the toilet.

8

Theresa

Mar 17, 2025

·

Stayed 1 night

Overall good experience. Found old bar soap in shower was only complaint. Staff was very friendly and accommodating.

6

Stephanie

Jan 7, 2025

·

Stayed 1 night

Cleanliness was the only drawback. Our pull out bed had a huge urine stain. The woman at the front desk was very accommodating and moved us to a different room.

10

Cathy S

Oct 26, 2025

·

Stayed 1 night

Room was very spacious & clean

2

Clateachia

Nov 24, 2025

·

Stayed 1 night

Our stay was a quick one on our drive from New York. We arrived at about 1am so we didn’t do much looking around. The hotel seemed nice enough. However in the morning as we were all getting dressed to get back on the road, roaches started coming out of the restroom wall. We all know where there is one there are many. We ran into three before I told the kids to shake out their belongings and pack it up.

6

Michelle

Jul 26, 2025

·

Stayed 1 night

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with practical layouts and comfortable seating; many find beds comfortable. Recurring drawbacks include weak shower pressure, occasional mechanical quirks (A/C airflow, desk rattle, deadbolts), light from frosted bathroom doors, and noise in rooms near elevators or facing I-40.

Related guest reviews

6

ROD

Jul 11, 2025

·

Stayed 1 night

Nice room, but Little to No water pressure in the shower!!

6

David

Jul 2, 2025

·

Stayed 1 night

I liked the room floor-plan, but there were problems. 1) The deadbolt did not work. 2) It was wet under the A/C. 3) The A/C blew on me in bed. 4) The desk had glass panes that made a noisy rattle if you barely touched the desk - - - I couldn't touch the desk while my wife was trying to sleep. 5) Only 2 small luggage carts for the hotel. On a positive note - it was one of the nicest breakfast bars I've seen in a long time, but was diminished with flimsy plastic-ware that was challenged when trying to cut waffles.

6

Regenia

Nov 7, 2024

·

Stayed 3 nights

The person at the registration counter was unprofessional in my opinion. I expected to be greeted when entering the property. The place is convenient because it’s right off the freeway. My room was facing the freeway which was loud from the traffic.

6

Jimmy

Nov 27, 2023

·

Stayed 1 night

The bed was super saggy and uncomfortable. The air blew right on the person in the bed closest to it, but no air made it over to the other bed.

10

erin

Jun 14, 2025

·

Stayed 1 night

Room was spacious and very comfortable! Breakfast was great too! Lots of choices. The coffee was the best I’ve had at a hotel!! Actually, it was the best cup I’ve had in awhile.

8

joshua

Jun 27, 2025

·

Stayed 1 night

Very nice room set-up. Spacious and comfortable. The bed was extreme comfortable. I was surprised they didn’t have darkening curtains , so the sun started coming in around the window when the sun started coming up. The hallway spelled like Marijuana a couple times, which was disgusting. They had a great breakfast with alot of options and staff was very friendly

10

Jennifer

Dec 8, 2024

·

Stayed 1 night

Fabulous - rooms are huge and well appointed. Small table, sofa, walk in closet, huge bathroom. Staff very friendly & helpful.

10

Loetta

Jul 12, 2025

·

Stayed 1 night

Everything is pretty great except our room is right off the elevator and we can hear every word being said. Very noisy!

10

Kaytlyn

May 11, 2025

·

Stayed 1 night

Traveling through town moving my daughter to Nashville. Huge room, great location. We’ll stay here again.

6

Michelle

Jul 26, 2025

·

Stayed 1 night

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with smooth check-ins and standout breakfast attendants. Occasional issues include unwelcoming or disorganized front desk interactions and missed housekeeping during multi-night stays.

Related guest reviews

10

Helen

Jul 21, 2025

·

Stayed 2 nights

Very clean and staff was super friendly

10

Czarelia

Apr 5, 2023

·

Stayed 5 nights

My family & I unexpectedly stayed at this property for 2 weeks & I must say we felt like we were amongst family. The continental breakfast was great, the staff was pleasant, & the rooms were spacious. Choose Marriott Springhill; you won’t be disappointed.

2

James

Dec 7, 2024

·

Stayed 1 night

Clerk said she couldn’t find my reservation. I had to drive from there to home in East TN.

10

Amanda

Jul 27, 2025

·

Stayed 1 night

Everyone from the check in desk to the woman running the breakfast were all very nice and friendly. Made sure we were comfortable and had what we needed.

10

Ken

Dec 6, 2024

·

Stayed 1 night

Great stay employees very welcoming

4

Lance

Jun 24, 2025

·

Stayed 1 night

Upon arrival the trash over flowing did greet us. Staff did not make eye contact nor smile. But she did make time to sit with her male guest all night in lobby. Next morning the same bigger trash pile saw us to our exiting.

8

Denese

Jul 11, 2025

·

Stayed 2 nights

The staff was very friendly, and breakfast was delicious - the best I have ever had. The area was safe, quiet, and well kept. I enjoyed my stay. I like that you offer frozen dinners to purchase. That was a plus.

10

Walter

Jan 25, 2023

·

Stayed 1 night

This is a relatively new property, and to this point it has been well kept. I was immediately greeted when I checked, and the gentleman who helped me was very friendly and helpful. My room was clean and comfortable, and I really liked the layout. My only two complaints: 1. The adjustable height chair at the desk wouldn't raise. 2. There is a significant amount of truck traffic noise, as the hotel is right along I-40.

10

Phillip

Jun 29, 2024

·

Stayed 1 night

Staff was amazing

6

Michelle

Jul 26, 2025

·

Stayed 1 night

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.

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AI-generated summary based on recent guest reviews

Location

Conveniently off I-40 near many restaurants and in an area several guests consider safe. Some highway-facing rooms experience noticeable traffic noise.

Related guest reviews

10

Chen

Aug 5, 2023

·

Stayed 1 night

Friendly staff, new facility, cleanness. Very convenient location, with Texas Roadhouse and Bob Evans immediately next to the hotel. Next to the highway.

10

Morgan

Jul 8, 2025

·

Stayed 1 night

Very accessible and nice, safe area.

6

Regenia

Nov 7, 2024

·

Stayed 3 nights

The person at the registration counter was unprofessional in my opinion. I expected to be greeted when entering the property. The place is convenient because it’s right off the freeway. My room was facing the freeway which was loud from the traffic.

10

Jenilee

Jan 8, 2025

·

Stayed 1 night

Good location, quiet, decent free breakfast. Extra kudos for a dark room

10

Valorie

Jul 7, 2024

·

Stayed 1 night

This building is located far enough away from the interstate that it s pretty quiet, yet close to all of the restaurants nearby.

10

Joseph P

Jan 19, 2025

·

Stayed 1 night

Good quality hotel, conveniently located off highway. Worth the travel or cost

10

Paige

Feb 12, 2025

·

Stayed 1 night

Great location and clean property. Very spacious rooms

10

Olivia

Jun 23, 2025

·

Stayed 2 nights

Liked the proximity to Hwy 40 and the variety of nearby restaurants.

10

Marc

May 19, 2025

·

Stayed 1 night

It was nice. I was located to a lot of restaurant facilities.

10

Walter

Jan 25, 2023

·

Stayed 1 night

This is a relatively new property, and to this point it has been well kept. I was immediately greeted when I checked, and the gentleman who helped me was very friendly and helpful. My room was clean and comfortable, and I really liked the layout. My only two complaints: 1. The adjustable height chair at the desk wouldn't raise. 2. There is a significant amount of truck traffic noise, as the hotel is right along I-40.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste and variety, with attentive attendants and good coffee noted. A few guests found limited choices, lukewarm items, early cutoff, or opening delays.

Related guest reviews

8

Nadine

Jul 28, 2025

·

Stayed 1 night

Only negative was breakfast was only until 9am

10

Gabriel

Sep 23, 2025

·

Stayed 1 night

We enjoyed a very good breakfast. Also a quiet night sleep.

10

Danny

Oct 1, 2025

·

Stayed 4 nights

Breakfast was great!

10

erin

Jun 14, 2025

·

Stayed 1 night

Room was spacious and very comfortable! Breakfast was great too! Lots of choices. The coffee was the best I’ve had at a hotel!! Actually, it was the best cup I’ve had in awhile.

8

David

Jul 3, 2024

·

Stayed 1 night

Room was comfortable and clean. The breakfast was subpar. Limited choices. Luke warm at best. Expect better for 8:45 on a Sunday morning. The staff was friendly

10

Wilhelm

Jan 1, 2024

·

Stayed 1 night

Great place, comfortable beds, large rooms, and delicious breakfast! Highly recommend.

10

Theresa

Oct 18, 2025

·

Stayed 1 night

Nice service at breakfast and many healthy options. Room was spacious…bathroom counter space was lacking as I recall.

8

Stephen

Aug 15, 2025

·

Stayed 1 night

Breakfast was great, nice selection. Bed was comfortable. Issued: fridge cover door was broken, bathroom door was also broken and the toilet made a crazy noise when flushed.

8

Denese

Sep 1, 2025

·

Stayed 3 nights

The breakfast staff was fantastic. The young lady was kind, and very accommodating

6

Michelle

Jul 26, 2025

·

Stayed 1 night

We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $140	2 $137	3 $137	4 $143	5 $135	6 $137	7 $131
8 $140	9 $141	10 $135	11 $139	12 $141	13 $139	14 $137
15 $138	16 $137	17 $136	18 $141	19 $142	20 $129	21 $131
22 $136	23 $139	24 $141	25 $136	26 $140	27 $126	28 $129
29 $138	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $142	3 $144	4 $134	5 $131
6 $158	7 $141	8 $141	9 $142	10 $142	11 $132	12 $134
13 $153	14 $141	15 $144	16 $158	17 $142	18 $132	19 $133
20 $144	21 $142	22 $144	23 $142	24 $144	25 $143	26 $142
27 $154	28 $144	29 $144	30 $144	31 $158

SpringHill Suites by Marriott Jackson

Prices for SpringHill Suites by Marriott Jackson

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds, Mobility Accessible, Bathtub

Guest reviews of SpringHill Suites by Marriott Jackson

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Jackson

Prices for upcoming dates