Fairfield Inn & Suites Kinston

Despite requesting room service twice—once via the in-room phone and again at the front desk—my room was never serviced for the lengthof my stay. Additionally, when I asked for extra pillows, the front desk attendant claimed none were available, yet she was sitting on two pillows at the desk. To make matters worse, the ice machine was contaminated with black mold pouring into the buckets, presenting a serious health concern. I hope you will address these issues promptly to ensure a better experience for future guests. Lastly, The manager on duty sign has been blank since I checked in so I have no idea who to speak to about this matter.

I like this property. The staff is very nice. The rooms are usually clean and spacious. The morning breakfast is good. I enjoyed the indoor heated pool. There is plenty of parking. There are fast food places near by. Walmart and other shopping is across the street. There is also bowling and roller skating close by. The pricing varies. The loest i gotten iis about $130 a night.

Easy to book, find, park, and check in. Friendly, helpful staff. Clean, comfortable room - loved the simple, uncluttered design with all the conveniences. Especially liked the translucent window shade with forest design. The breakfast bar was adequate except for premade omelets on Monday morning - yuck!

The hotel is very clean. Nice modern rooms. Basic internet works well. My room was very clean. The staff was friendly and helpful.The only negative I have is the free breakfast. It’s horrible. Coffee is decent.

Nice place to stay while in town on business. There was a gym and a really good fast food place in the same lot, and was just about 10 minutes from several good spots in town. My only complaint was after 5 nights, no maid service to my room. I had to use some shopping bags for overflow trash. Overall woruld recommend

Really nice stay! The breakfast was delicious and the heated pool was a plus. 10/10!

The stage was courteous. The facility was clean. The breakfast was awesome!

Cleaning outside bleach all over vehicle..elevator broken..room deadbolt broken so no way to secure door without chair under door..just bad

Despite requesting room service twice—once via the in-room phone and again at the front desk—my room was never serviced for the lengthof my stay. Additionally, when I asked for extra pillows, the front desk attendant claimed none were available, yet she was sitting on two pillows at the desk. To make matters worse, the ice machine was contaminated with black mold pouring into the buckets, presenting a serious health concern. I hope you will address these issues promptly to ensure a better experience for future guests. Lastly, The manager on duty sign has been blank since I checked in so I have no idea who to speak to about this matter.

We found bed bugs and fleas. We got bit also. Never had this happened with other hotels. Also bed board was so dusty and water proof sheets under the sheets had so much hair and food crust. This was a horrible stay. Still bug bites part are very bad on our body.

The sheets contained hair from someone else. The bathroom shower was not clean. Housekeeping did not come to change the sheets or clean the room while I was there. Lastly, I checked out early and one of the front desk employee was jinda rude by insinuating I did not know what i was talking about regarding checking out early.

The hotel is very clean. Nice modern rooms. Basic internet works well. My room was very clean. The staff was friendly and helpful.The only negative I have is the free breakfast. It’s horrible. Coffee is decent.

There were several strands of hair in the shower. Housekeeping did not bother to put the trash can liners in the trash cans. The wallpaper was peeling off the walls in the bathroom. I would not recommend this hotel to anyone.

Nice place to stay while in town on business. There was a gym and a really good fast food place in the same lot, and was just about 10 minutes from several good spots in town. My only complaint was after 5 nights, no maid service to my room. I had to use some shopping bags for overflow trash. Overall woruld recommend

Room was dirty. The bottom of my feet were black from the bathroom floor. There was only one towel no wash, cloths or shower mat. I called the front desk and they would not bring me one. They told me I had to come get them. Very disappointing all the way around.

One of the cleanest hotels I've ever been to.

The breakfast everyday is outstanding. Delicious and hot. The room was so clean and comfortable. The staff was wonderful. I stay here every year for a week when I come south for a family reunion.

The hotel is very clean. I’ll continue to stay there

The air conditioned stopped working at 3amz I turned the unit off because it was blowing heat and the thermostat was reading 83 degrees. The room cooled down to 75 after an hour and was ok for the rest of the night. I don’t bother to make a deal about it at 3am because I was tired but when I informed staff when checking out, it was dismissed. No apologies, no sympathy, just own to helping the next person. HORRIBLE! The staff that checked me in seemed to be over it also… not very welcoming

The hotel is very clean. Nice modern rooms. Basic internet works well. My room was very clean. The staff was friendly and helpful.The only negative I have is the free breakfast. It’s horrible. Coffee is decent.

Very nice room. Bathroom was excellent

The room assigned to me did not have a lounge chair. The only seating other than the bed was the desk chair which was not very comfortable for television watching or relaxation.

Everything was good other than the heater kept making a loud noise every time it clicked on and off

It was very nice. Just the shower curtain was torn.

Easy to access and friendly staff. Quiet clean room

The breakfast everyday is outstanding. Delicious and hot. The room was so clean and comfortable. The staff was wonderful. I stay here every year for a week when I come south for a family reunion.

Breakfast was good. One bed in my rooms was broken. The shower drips on the metal very loudly about 20 minutes after finishing a shower.

The stay was good but the tv was not operational. They are replacing several tvs. They were unable to give us another room and could not fix the tv. The representative at the desk said that we would probably get Bonvoy credits but I’d rather get a discount on this or a future stay.

The air conditioned stopped working at 3amz I turned the unit off because it was blowing heat and the thermostat was reading 83 degrees. The room cooled down to 75 after an hour and was ok for the rest of the night. I don’t bother to make a deal about it at 3am because I was tired but when I informed staff when checking out, it was dismissed. No apologies, no sympathy, just own to helping the next person. HORRIBLE! The staff that checked me in seemed to be over it also… not very welcoming

The sheets contained hair from someone else. The bathroom shower was not clean. Housekeeping did not come to change the sheets or clean the room while I was there. Lastly, I checked out early and one of the front desk employee was jinda rude by insinuating I did not know what i was talking about regarding checking out early.

The staff was very helpful and professional, nothing negative for me.to say

I was there for my sister's funeral and the staff knew this. They went above and beyond to comfort me by just being there and being so nice thank you.

I stayed at the Fairfield Inn & Suites in Kinston on May 9, 2025, and it was a fantastic experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived. My room was spotless, comfortable, and well-appointed. The complimentary breakfast offered a great variety, and the hotel's location was convenient for exploring the area. I highly recommend this hotel to anyone visiting Kinston!

Friendly, professional. They texted me that my room was ready an hour and a half before standard check-in time.

Easy to access and friendly staff. Quiet clean room

Room was dirty. The bottom of my feet were black from the bathroom floor. There was only one towel no wash, cloths or shower mat. I called the front desk and they would not bring me one. They told me I had to come get them. Very disappointing all the way around.

The breakfast everyday is outstanding. Delicious and hot. The room was so clean and comfortable. The staff was wonderful. I stay here every year for a week when I come south for a family reunion.

I employee several folks that are service related jobs, so I understand the importance of having a friendly fave and personality when dealing with the public. That said, I never leave reviews, but felt it necessary today. I walked to my car this morning to put my luggage in the car and then returned to the hotel for check out. At this particular location, there are two sets of self opening doors. As I returned to the building, the first set opened, yet the second door did not. I did not see that I had to use my keycard to have the inner door open. As I’m looking into the hotel and before I could get my keycard located, the front desk clerk went into a shout rage at me about the fact I needed to use my keycard to re enter. The lobby has other paying customers there, along with the near by breakfast area. Everyone could hear her shouting at me. As I re entered, she continued her rant. One of the customers that was eating breakfast commented to me that “she chewed me out yesterday “. Again, I never leave reviews. This incident rose to the level to say something. Not sure what this lady needs to do to earn a living, but behind the counter at a Fairfield inn is not the place she needs to be.

I like this property. The staff is very nice. The rooms are usually clean and spacious. The morning breakfast is good. I enjoyed the indoor heated pool. There is plenty of parking. There are fast food places near by. Walmart and other shopping is across the street. There is also bowling and roller skating close by. The pricing varies. The loest i gotten iis about $130 a night.

I like the safe location

Easy to book, find, park, and check in. Friendly, helpful staff. Clean, comfortable room - loved the simple, uncluttered design with all the conveniences. Especially liked the translucent window shade with forest design. The breakfast bar was adequate except for premade omelets on Monday morning - yuck!

A solid stay in Kinston. Good condition, friendly staff. Breakfast offerings are limited but meet the need. A bit tricky to navigate to, but that's because of the state's strange fixation on making people do U-turns instead of having full intersections.

I stayed at the Fairfield Inn & Suites in Kinston on May 9, 2025, and it was a fantastic experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived. My room was spotless, comfortable, and well-appointed. The complimentary breakfast offered a great variety, and the hotel's location was convenient for exploring the area. I highly recommend this hotel to anyone visiting Kinston!

Nice place to stay while in town on business. There was a gym and a really good fast food place in the same lot, and was just about 10 minutes from several good spots in town. My only complaint was after 5 nights, no maid service to my room. I had to use some shopping bags for overflow trash. Overall woruld recommend

Great location and quiet after a long work day. Keep up the great work.

Easy to access and friendly staff. Quiet clean room

Clean, modern, affordable…..nearby restaurants.

Hotel seemed to be kept up nicely and it is convenient to most things needed in Kinston.

Easy to book, find, park, and check in. Friendly, helpful staff. Clean, comfortable room - loved the simple, uncluttered design with all the conveniences. Especially liked the translucent window shade with forest design. The breakfast bar was adequate except for premade omelets on Monday morning - yuck!

The hotel is very clean. Nice modern rooms. Basic internet works well. My room was very clean. The staff was friendly and helpful.The only negative I have is the free breakfast. It’s horrible. Coffee is decent.

A solid stay in Kinston. Good condition, friendly staff. Breakfast offerings are limited but meet the need. A bit tricky to navigate to, but that's because of the state's strange fixation on making people do U-turns instead of having full intersections.

I stayed at the Fairfield Inn & Suites in Kinston on May 9, 2025, and it was a fantastic experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived. My room was spotless, comfortable, and well-appointed. The complimentary breakfast offered a great variety, and the hotel's location was convenient for exploring the area. I highly recommend this hotel to anyone visiting Kinston!

The property is clean and smells fresh upon entry. The stay are friendly and approachable and make sure to make sure your stay as comfortable as possible. The breakfast selection is phenomenal. I will definitely stay here again

Really nice stay! The breakfast was delicious and the heated pool was a plus. 10/10!

The stage was courteous. The facility was clean. The breakfast was awesome!

The breakfast was ok.

The breakfast everyday is outstanding. Delicious and hot. The room was so clean and comfortable. The staff was wonderful. I stay here every year for a week when I come south for a family reunion.

Breakfast was good. One bed in my rooms was broken. The shower drips on the metal very loudly about 20 minutes after finishing a shower.