Is parking available at the hotel?

Yes, parking is available on-site and is free of charge. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary hot breakfast buffet is offered daily. The serving hours are not specified, but guests can enjoy a variety of options to start their day.

Are pets allowed at the hotel?

Yes, pets are allowed at the hotel with a fee of CAD 30 per accommodation, per night. Service animals are exempt from this fee.

What are the check-in and check-out times?

The standard check-in time is at 15:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request but is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

What is the hotel's location in relation to nearby attractions?

The hotel is located in the Windermere district of Edmonton, approximately 0.9 km from Currents of Windermere shopping center, 5.4 km from Terwillegar Park, and 7.5 km from Edmonton Valley Zoo. It is also conveniently situated for access to various dining and entertainment options.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor heated pool, which is accessible from 7:00 AM to 11:00 PM.

Holiday Inn Express & Suites Edmonton SW – Windermere

Average nightly price at Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$86
March	US$89
April	US$114
May	US$100
June	US$108
July	US$106
August	US$111
September	US$96
October	US$95
November	US$90
December	US$92

What guests think

At Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG, travelers highlight friendly staff, clean and spacious rooms, a popular hot breakfast, and a handy location near shopping and the Anthony Henday, plus appreciated heated underground parking.

Some reviews report noise from youth sports teams or the nearby highway, limited surface parking, and occasional pool or hot tub closures or cleanliness issues. Housekeeping is generally solid but inconsistent at times, and a few guests note basic TV channels and some food items running cold or low near closing. Expect a modern, comfortable stay with strong value and family-friendly amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Underground heated parking is a big plus in winter, and families like the pool, hot tub and gym. However, guests repeatedly note limited or tight parking and occasional pool or hot tub closures or cleanliness issues, and a few gym maintenance gaps.

Related guest reviews

6

J

14 Apr 2025

·

Stayed 1 night

Pretty good place to stay but could not believe how little parking! Poor planning and underground parking is extremely tight! Not near enough parking super inconvenient

10

Sandra

25 May 2025

·

Stayed 2 nights

Great location, spacious and clean rooms make for a comfortable stay. Breakfast choices were varied and piping hot! Surface parking was extremely limited and one evening, was non-existent. The below ground parking is very limited. More surface parking would be great!

4

Maksud

17 Aug 2025

·

Stayed 1 night

Waited for checkin while we were already two hours late.Pool was not working.

10

Fathimath

17 Jul 2025

·

Stayed 2 nights

Clean and tidy, very nice pool and hot tub. The breakfast was good and had many options. The staff is also super nice and friendly.

10

Lorrianne

16 Feb 2024

·

Stayed 1 night

Love the easy access and location and the free underground heated parking! Quick check in - the lobby and public areas were and still are spotless. Room is spacious and exactly what we needed. Pool is simple and well maintained. Hot tub is acceptable temp and has good jets.

6

Regina

28 Mar 2025

·

Stayed 2 nights

We stayed over the weekend and there wasn’t any cleaning in public areas. Around the pool was very dirty and on Sunday the hot tub was full of foam. We told them it was quite dirty and they said there wasn’t a cleaner for the weekends.

8

Mark

6 Nov 2025

·

Stayed 2 nights

Good amenities, especially the gym. Very good for a budget hotel. Staff very nice, underground parking, good breakfast with decent coffee. Only concern is the hotel was hot. Turned heat completely off in the room but still warm. Thermostat in gym read 27 C and you couldn’t adjust.

10

Carey

2 Dec 2025

·

Stayed 1 night

Room was spotless, heated underground parking was fantastic, especially in December!

10

Jaiye

13 Dec 2025

·

Stayed 4 nights

I had everything I needed in the room including a fridge, microwave and coffee maker. The staff were incredibly helpful - from the cleaning staff to the reception staff including Jenna Moon who assisted with any issues or queries I had regarding my stay. The underground parking was very much appreciated during the -30 degree weather w had during our stay. The breakfast was well stocked and had a bit of everything from hot to cold. I was impressed with the stay and look forward to staying there again should the need arise. Thank you to everyone who helped make the stay a successful experience.

10

Yuli

7 Mar 2025

·

Stayed 1 night

Excellent stay - courteous staff, underground parking, new building, great temperature control & quiet, close to chain restaurants nearby

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Cleanliness

Many reviews praise very clean, spotless rooms and tidy common areas. Several others cite lapses, including dirty elevators or pool areas, garbage build‑up, odors, or missed and late housekeeping.

Related guest reviews

10

Salil

29 Nov 2025

·

Stayed 3 nights

Great location in Windermere! The room was very clean and the staff certainly took every effort to ensure an enjoyable stay!

6

JASPREET

29 Aug 2025

·

Stayed 1 night

The cleanliness was not so much. The bathrooms were dirty even the carpets were sticky. It was such a nice property a few months ago but not as good this time

10

Lisa

31 Oct 2025

·

Stayed 1 night

Room was spotless, comfortable and staff super friendly.👍

6

Julie

6 Jan 2026

·

Stayed 1 night

Room was good and the bed was comfy. However i went to the pool and there were 12 children in there (approximately aged 13 and under) and i was the ONLY adult there. Management should be more vigilant with this.

8

John

22 Jul 2025

·

Stayed 3 nights

Garbage mountain in the garage it was really smelly. In the lobby by the elevators and garage entrance to the elevators was dirty. Not a good appearance for your guests when they get there. I really like the hotel but if that could be addressed it would help

6

Steven

2 Nov 2025

·

Stayed 1 night

The room had a musty smell, almost like pee coming from floor. There were pieces of human hair in the towels and sheets. The pool and hot tub were disgusting; filth lined the hot tub and there was a lot of hair in the pool. It didn't help with the ridiculously noisy youth team from 6pm to 11pm screaming and banging on the wall next to our room. Despite reporting it to front desk, nothing seemed to happen. Breakfast was ok. Likely won't be coming back

6

Vignesh

4 Nov 2025

·

Stayed 1 night

Sheets did not feel fresh

10

Alison

9 Mar 2026

·

Stayed 1 night

Very clean, helpful staff. Nice to look at, very clean pool and hot tub!

2

Khashayar

12 Sept 2025

·

Stayed 2 nights

Rooms were clean, given two rooms with blocked windows with concrete walls, after discussion with reception, they reluctantly changed only one room with clear view. Lift was not clean, covered with coffee spill. Garbage pilled up in the lobby ( photos are available). This place is more like a hostel than a hotel. Breakfast was good.

10

Greer

4 Dec 2025

·

Stayed 1 night

Public spaces and room were very clean, parking was easy and safe. Breakfast had a great variety of choice, however everything was plastic and disposable.

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Rooms

Rooms are modern, spacious and comfortable, with many noting quiet stays and good beds. Downsides noted across reviews include highway or hallway noise in some rooms, basic TV selection, occasional low water pressure or loud HVAC, and pillows that are too soft.

Related guest reviews

6

aaron

3 Nov 2025

·

Stayed 1 night

Very noisy from loud guests and very loud from lobby and outside

8

Stacey

28 Sept 2025

·

Stayed 1 night

Easy access. And nice hotel. Only complaint was the tub shower. As I went to have a bath and the shower ran during the whole bath. Could not get the shower to stop. And very little water pressure. The room was very adequate and clean!

6

Denali

5 Oct 2025

·

Stayed 3 nights

It was clean and cozy in the room. I usually love hotel pillows, but there pillows were flat. There was also a flashing light ln smoke detector, which made it hard to sleep once the lights were out.

8

Theresa

17 Nov 2025

·

Stayed 1 night

Room was great. Very clean and nice and quiet. My only complaint is the lack of options on the TV. Basic cable with mostly news channels wasn’t the best. Also the towels could be larger! Overall though it was a great stay

10

Irma

26 May 2025

·

Stayed 2 nights

Suite was spacious. 2 queen beds and 2 pull out beds.

8

Robert-Mitchel

11 Nov 2024

·

Stayed 2 nights

Overall it's a nice hotel but I was on the second floor and there's like a server room that gives off quite a loud monotone humming noise

2

Susan

11 Nov 2024

·

Stayed 2 nights

There was too much noise from the highway nearby!! The cars didn't slow down until 2 AM!!! The room gave me a panic attack!!! I left early!!!

10

Rizwan

8 Oct 2025

·

Stayed 1 night

This was literally the best hotel I've stayed in. It was so convenient for working individuals. Good internet, nice space to work, large closets, water provided, nice washrooms, so good overall

10

Genia Jazyl

27 Oct 2025

·

Stayed 1 night

I stayed at this hotel because I had to take an online exam and needed a quiet room with a strong wifi. The room I got was huge, clean, and had everything I needed. The complimentary breakfast was okay. The dining hall was a bit small.

8

Frances

7 Nov 2025

·

Stayed 1 night

Room was clean, bed very comfortable but only cable avail on tv. There was no guide to view what was on tv and no movie channels to rent movies.

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Service

Staff are widely praised as welcoming, helpful and efficient, with smooth check‑in and thoughtful assistance noted repeatedly. A smaller number report slow responses or rude interactions, and occasional follow‑up issues when problems were escalated.

Related guest reviews

10

Jade

15 May 2025

·

Stayed 2 nights

We got an upgrade and the suite was amazing for family of 5. 3 teenagers and 2 adults fit comfortably. They even called to check in to see how we liked the room. Customer service was top notch

8

Sandra

16 Aug 2025

·

Stayed 1 night

The interior of the elevators were absolutely filthy as was the area outside the elevator doors on the main floor off of reception. Unfortunately, we were on a floor with at least three rooms of unsupervised older children with no adults present. They were running the hallways, having jumping contests to see who could touch ceilings and light fixtures, knocking on and slamming doors until after 11:00 pm. A call was made to the front desk at about 10:30 pm but it continued well past 11:00 pm. Overall, a very unpleasant stay.

2

Sara

17 Jul 2025

·

Stayed 2 nights

The front end staff was very rude. When I asked for toothpaste, they were very rude and hung up on me. Everytime we called the front desk, they put us on hold right away. They didn’t call us back out of courtesy either. They didn’t clean our room we had to go ask. It was a horrible experience. We will never go back and we will tell others not to go either.

10

Penny

2 Mar 2026

·

Stayed 2 nights

Staff was excellent in all ways. Room was lovely. Breakfast was fantastic. Price was great.

10

Irene

18 May 2025

·

Stayed 1 night

Extremely clean, front desk staff very polite and helpful.

10

Jeff

12 Apr 2025

·

Stayed 1 night

Staff very friendly

10

Dionne

15 Jul 2025

·

Stayed 2 nights

What really made the difference for me was the excellent service I received from the front desk staff. They went above and beyond with helping me amend the dates of my stay. The bed was super comfy and the king room was spacious with a nice lounger. The parking lot is tiny and the stalls are very narrow. If you have an SUV hope to get an end spot.

10

Jaiye

13 Dec 2025

·

Stayed 4 nights

I had everything I needed in the room including a fridge, microwave and coffee maker. The staff were incredibly helpful - from the cleaning staff to the reception staff including Jenna Moon who assisted with any issues or queries I had regarding my stay. The underground parking was very much appreciated during the -30 degree weather w had during our stay. The breakfast was well stocked and had a bit of everything from hot to cold. I was impressed with the stay and look forward to staying there again should the need arise. Thank you to everyone who helped make the stay a successful experience.

10

Kayla

9 Aug 2025

·

Stayed 2 nights

The staff was the highlight of this property! They were welcoming and accommodating, and they always went above and beyond anytime we needed anything. Whether islt was front desk staff, the maintenance staff, or the housekeeping staff, we were consistently met with friendly service. The only complaint I have, and this has nothing to do with the staff, is that someone was smoking marijuana outside the front lobby and our AC would bring the smell to our room. Otherwise, our room was great!

10

Caroline

27 Feb 2024

·

Stayed 2 nights

I flew to Edmonton from Kelowna to have a surgical procedure done. I was extremely anxious about the whole experience. That quickly changed. I arrived in the evening and went straight to my beautiful room, my amazing bed and had a quiet sleep. In the morning I was greeted by your breakfast hostess called Edna. She was amazing. She told me that a lot of people stay at this hotel that have had the same procedure I was about to have and not to worry. She reassured me that I was going to be perfectly fine. What a thoughtful, kind and respectful employee you have in her. Now, onto front desk. Michelle was also so very, very helpful. The snow storm that had accumulated over the night had basically crippled the city and there were no cabs to take me to the clinic. I had no idea how I was going to get there on time. Michelle told be about Uber and that they would get me there faster. She offered to pay for my Uber since I did not have it set up on my phone. I ask you, who does that nowadays? Who goes above and beyond like that? Not many... This hotel is how a hotel should be, I give you all 11 stars. Kudos to Edna and Michelle. You are the best...

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Location

Convenient for SW Edmonton and the Anthony Henday, with shopping, restaurants, and medical offices a short drive away. Some guests find it less walkable and note nearby construction or highway noise.

Related guest reviews

10

Salil

29 Nov 2025

·

Stayed 3 nights

Great location in Windermere! The room was very clean and the staff certainly took every effort to ensure an enjoyable stay!

10

David

13 Apr 2025

·

Stayed 2 nights

Great spot if you don’t need or want to be downtown. Excellent restaurant options close by. Close to highway

10

Harsimran

1 Aug 2025

·

Stayed 1 night

Hotel is good for the price, it’s brand new so very up to date, clean, rooms are spacious. Located in an odd area without much nearby without driving, but for the price the cleanliness and modernness for a holiday inn is well above average.

10

Gordon

3 Oct 2023

·

Stayed 1 night

A terrific place to stay on the Anthony Henday SW close to the west Edmonton Mall and South Edmonton Common!

8

Kyle

8 Aug 2025

·

Stayed 2 nights

Location was convenient. Safeway/Starbucks/Tim Hortons/Walmart all within a very short drive.

10

Barbara

6 Jun 2024

·

Stayed 1 night

New property conveniently located off the Anthony Henday freeway.

10

M.

13 Jun 2025

·

Stayed 1 night

This hotel has a great location next to a bunch of doctors and specialist so when my family has an appointment, we stay here because it's so close and easy to get there. We love the discount at Denny's and the property was clean.

8

Douglas

30 Aug 2025

·

Stayed 3 nights

I would have rated the hotel higher - but the noise from the highway was noticeable. Otherwise a great hotel. Not much nearby.

10

Kathy

28 Jan 2026

·

Stayed 6 nights

Friendly staff and great location.

8

LeeAnne

4 Sept 2025

·

Stayed 2 nights

Shopping nearby, quiet considering the proximity to the highway.

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Dining

Breakfast is widely praised for variety and taste, with multiple mentions of one of the better free hotel breakfasts and some gluten‑free options. Others report cold or depleted items near closing and occasional slow replenishment or disposable tableware.

Related guest reviews

8

Alexander

20 Nov 2024

·

Stayed 3 nights

Liked the stay in this Hotel. Stayed there few times already, this time stayed for three nights. Hotel is new, rooms are clean, staff is friendly at the front desk. Didn't have a chance to check out the pool sadly, didn't have time for that. Price relatively low compared to other Hotels same category. Breakfast was included, but even though it closes at 9:30 am and we have arrived at 8:45 am, buffet was literally empty and not much food was added afterward. That's the only thing that could've been improved. Over all very satisfied and looking forward to stay there again.

8

Barbara

30 Nov 2024

·

Stayed 3 nights

Excellent Hotel. Only challenge- Breakfast person did not want to put more pancake mix in the machine for my grandson as it was close to end of Breakfast time. But 6 more people came for Pancakes once she filled it. Very slow at re-filling the Breakfast pans. And “always” waiting on Cinnimon buns.

10

Payton

1 Oct 2025

·

Stayed 3 nights

Wonderful breakfast with gluten free options including gluten free bread.

10

Penny

2 Mar 2026

·

Stayed 2 nights

Staff was excellent in all ways. Room was lovely. Breakfast was fantastic. Price was great.

8

Michelle Lori Gagnon

19 Oct 2025

·

Stayed 1 night

Breakfast was very good

10

THUY

29 Nov 2023

·

Stayed 1 night

Amazing breakfast hot and ready. Very nice display presentation, quality and variety of breakfast items. Lots of room to move around.

4

Svetlana

11 Jul 2025

·

Stayed 1 night

Breakfast not served after 9:30

10

allan

23 Aug 2025

·

Stayed 3 nights

I travel a lot and stay at a variety of Hotels from moderate to luxury. This particular one is the best I have come across in a number of years. Exceptionally well run, clean, quiet wit the best :free" breakfast I can recall having.

10

Greer

4 Dec 2025

·

Stayed 1 night

Public spaces and room were very clean, parking was easy and safe. Breakfast had a great variety of choice, however everything was plastic and disposable.

6

Gary

16 Nov 2025

·

Stayed 1 night

Most of the hot breakfast was cold or Luke warm but a microwave warmed it up in room. Parking good staff good but room not as clean as should have been. Long strands of hair all over bathroom and entry way

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $62	4 $67	5 $67	6 $70	7 $70
8 $65	9 $67	10 $70	11 $205	12 $137	13 $90	14 $88
15 $75	16 $86	17 $87	18 $84	19 $87	20 $101	21 $105
22 $88	23 $88	24 $86	25 $90	26 $96	27 $184	28 $131
29 $84	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $77	3 $75	4 $102	5 $100
6 $75	7 $75	8 $75	9 $77	10 $85	11 $102	12 $95
13 $72	14 $75	15 $75	16 $72	17 $77	18 $95	19 $90
20 $84	21 $111	22 $201	23 $77	24 $80	25 $95	26 $104
27 $90	28 $85	29 $90	30 $90	31 $93

Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG

Prices for Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Roll-In Shower (Mobility, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, Multiple Beds

Suite, Multiple Beds

Room, 1 King Bed, Roll-In Shower (Mobility, Roll-In Shower)

Guest reviews of Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG

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