Princess Family Club Bavaro - All Inclusive
251 $US
/nuit
Moyenne pour septembre
Prix pour Princess Family Club Bavaro - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
251 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Princess Family Club Bavaro - All Inclusive, les prix par nuit s'élèvent en moyenne à 203 $US pendant le mois le moins cher (décembre) et à 383 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 370 $US |
| février | 383 $US |
| mars | 354 $US |
| avril | 209 $US |
| mai | 246 $US |
| juin | 238 $US |
| juillet | 284 $US |
| août | 267 $US |
| septembre | 251 $US |
| octobre | 271 $US |
| novembre | 232 $US |
| décembre | 203 $US |
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sept. · 251 $US
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Le plus cher : février (env. 383 $US)
Le moins cher : décembre (env. 203 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un toboggan aquatique et un sauna. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d’enfants encadrée.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour dans cet hébergement, vous pourrez manger dans un des 10 restaurants ou profiter du service d'étage 24 h/24. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 4 bars/lounges.
Chambres
Avec une décoration personnalisée, les 164 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Emplacement
Profitant d'un emplacement de choix à Punta Cana (Bavaro), Princess Family Club Bavaro - All Inclusive se trouve à moins de 10 minutes en voiture de Cocotal Golf and Country Club et Hard Rock Golf Club à Cana Bay. Cet hébergement tout inclus se trouve à 9,8 km de Plage de Bávaro et à 14,3 km de Plage de Macao.
À proximité
Casino Avalon Princess(0.7 miles)
Plage Arena Blanca(1.1 miles)
Plage de Cortecito(1.4 miles)
Iberostar Golf Course(2.6 miles)
Musée d’histoire Aromas Museum(2.8 miles)
Parc Aquatique Splash(3 miles)
Plage de Los Corales(3.1 miles)
Plage d'Arena Gorda(3.2 miles)
Cocotal Golf and Country Club(3.3 miles)
Parcours de golf de Punta Blanca(3.9 miles)
Centre de Tennis Rafa Nadal Punta Cana(4.2 miles)
République Amusante(4.2 miles)
Hard Rock Golf Club à Cana Bay(4.5 miles)
Manati Park Bavaro(5.5 miles)
Centre de Convention Barceló Bávaro(5.6 miles)
Aéroport principal le plus pratique pour rejoindre Princess Family Club Bavaro - All Inclusive : Aéroport international de Punta Cana (PUJ)(14.9 miles)
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Service en chambre
Courts de tennis
Emplacement
Playa Bavaro, Playa Bibijagua, Punta Cana, République dominicaine
Casino Avalon Princess (0.7 miles)
Plage Arena Blanca (1.1 miles)
Plage de Cortecito (1.4 miles)
Iberostar Golf Course (2.6 miles)
Musée d’histoire Aromas Museum (2.8 miles)
Parc Aquatique Splash (3 miles)
Options de chambre
26
Family Club Junior Suite
Détails de la chambre
1 Très Grand Lit Double
et 3× Trundle Beds
Couchages 3
517 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
35
Family Club Junior Suite Swimout
Détails de la chambre
1 Très Grand Lit Double
et 3× Trundle Beds
Couchages 3
517 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Princess Family Club Bavaro - All Inclusive
8.3
Très bien
Basé sur 1 008 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Princess Family Club Bavaro - Tout compris est un grand complexe hôtelier en bord de mer, axé sur les familles, avec des piscines animées, un parc aquatique pour enfants très prisé et de magnifiques plages. Cependant, les avis mentionnent une qualité de la nourriture variable, un service inégal et des difficultés fréquentes à réserver dans les restaurants.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Princess Family Club Bavaro - Tout compris est un grand complexe hôtelier en bord de mer, axé sur les familles, avec des piscines animées, un parc aquatique pour enfants très prisé et de magnifiques plages. Cependant, les avis mentionnent une qualité de la nourriture variable, un service inégal et des difficultés fréquentes à réserver dans les restaurants.
Les familles apprécient la plage, les espaces dédiés aux enfants et le système de navettes, bien que le Family Club soit éloigné du rivage et que les tramways puissent être bondés aux heures de pointe. La propreté et l'entretien sont inégaux, avec des signalements de piscines sales ou usées et de problèmes occasionnels dans les chambres ou avec la climatisation, tandis que d'autres ont trouvé les terrains et les chambres bien entretenus. Le Wi-Fi est instable dans tout l'établissement. Dans l'ensemble, attendez-vous à un séjour amusant et centré sur les enfants, avec de belles journées à la plage et une restauration et un service variables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De nombreuses installations familiales sont disponibles, notamment plusieurs piscines, un parc aquatique pour enfants, un sentier écologique, des food trucks et un pub ouvert 24h/24 ; des navettes desservent l'ensemble du vaste domaine. Certains clients ont noté l'usure ou la fermeture des piscines, un incident de sécurité isolé et des tramways bondés.
Avis de voyageur à ce sujet
10
Jordan
8 avr. 2025
·
A séjourné 6 nuits
Great resort but be prepared to walk.The resort is huge.
Great resort but be prepared to walk.The resort is huge.
8
Molly
31 mars 2025
·
A séjourné 5 nuits
We stayed in the Princess Family Club portion of the property, but had access to most of the Princess resort, outside of the Platinum areas. I though the property was nice. They work on cleaning all of the time, pressure washing pool decks it seems every morning, pool cleaning, etc. There seemed to be an abundance of staffing at the resort for restaurants, room cleaning, bars. Things I loved: 3 separate twin beds in kids rooms was fantastic. Kids areas, kids staffing & kids buffet. Shuttle carts around the property all day long. Cleaning everywhere, mopping of room daily. Proper staffing around resort at all times. Security on the beach. Thinks that were just OK: Property upkeep, things you can't clean, there are just some things that when you select something stating 5 star you don't expect to see, like just structure upkeep, like the AC running properly in room, doors & drawers closing properly in rooms. Things I didn't love: Strangest thing & easy fix - door handles & toilets that work properly. There were just so many cheap door handles that were broken everywhere and toilets that were barely flushing properly. No deadbolt on the hotel room door. And the quality of meats served, there was so much waste due to any meat you ordered or took from buffet was such a poor quality, you were a little fearful of what you were eating. Beef was the worst, no matter where you ordered it was fatty/chewy. Which led to large amounts of food waste.
We stayed in the Princess Family Club portion of the property, but had access to most of the Princess resort, outside of the Platinum areas. I though the property was nice. They work on cleaning all of the time, pressure washing pool decks it seems every morning, pool cleaning, etc. There seemed to be an abundance of staffing at the resort for restaurants, room cleaning, bars. Things I loved: 3 separate twin beds in kids rooms was fantastic. Kids areas, kids staffing & kids buffet. Shuttle carts around the property all day long. Cleaning everywhere, mopping of room daily. Proper staffing around resort at all times. Security on the beach. Thinks that were just OK: Property upkeep, things you can't clean, there are just some things that when you select something stating 5 star you don't expect to see, like just structure upkeep, like the AC running properly in room, doors & drawers closing properly in rooms. Things I didn't love: Strangest thing & easy fix - door handles & toilets that work properly. There were just so many cheap door handles that were broken everywhere and toilets that were barely flushing properly. No deadbolt on the hotel room door. And the quality of meats served, there was so much waste due to any meat you ordered or took from buffet was such a poor quality, you were a little fearful of what you were eating. Beef was the worst, no matter where you ordered it was fatty/chewy. Which led to large amounts of food waste.
8
man
14 mars 2025
·
A séjourné 3 nuits
pro: 3 buffets. 1 buffet is on the beach with 4 food trucks so very convenient to go back and forth to get food all day. Some Buffet food is good and some food is below average. Hibachi is below average. Fish restaurants is average. Train shuttle run every 5 mins. Room shower need better water pressure. Beach is perfect like a post card Con: no carryout to take back to your room from any restaurant. Room service is extra.
pro: 3 buffets. 1 buffet is on the beach with 4 food trucks so very convenient to go back and forth to get food all day. Some Buffet food is good and some food is below average. Hibachi is below average. Fish restaurants is average. Train shuttle run every 5 mins. Room shower need better water pressure. Beach is perfect like a post card Con: no carryout to take back to your room from any restaurant. Room service is extra.
4
PATRICIA
27 janv. 2026
·
A séjourné 3 nuits
amenities were the same each day. No space in restaurants. same buffet. lack of courtesy from staff. not enough chairs in central for amenities. the water park broke down - a water bucket get loose and fall from the higher part of the scaffolding. Scary moment for all parents and kids.
amenities were the same each day. No space in restaurants. same buffet. lack of courtesy from staff. not enough chairs in central for amenities. the water park broke down - a water bucket get loose and fall from the higher part of the scaffolding. Scary moment for all parents and kids.
8
John
19 févr. 2025
·
A séjourné 5 nuits
Pros: Family Club rooms were comfortable and clean. Pools were great for all ages. Beautiful beach and grounds. Shuttle train made getting around the resort easy. Cons: Food was just okay. Buffets were chaos and al a carte was nothing special. Staff friendliness and service were hit or miss.
Pros: Family Club rooms were comfortable and clean. Pools were great for all ages. Beautiful beach and grounds. Shuttle train made getting around the resort easy. Cons: Food was just okay. Buffets were chaos and al a carte was nothing special. Staff friendliness and service were hit or miss.
8
LUIZ FERNANDO
6 déc. 2025
·
A séjourné 9 nuits
Resort com diversas atrações, principalmente para famílias com crianças. Bons parques de diversões aquáticos, passeio ecológico, buffet infantil, atrações noturnas com shows.
Resort com diversas atrações, principalmente para famílias com crianças. Bons parques de diversões aquáticos, passeio ecológico, buffet infantil, atrações noturnas com shows.
8
Anny
24 nov. 2025
·
A séjourné 4 nuits
The room was great for our family of four with extra beds for the kids. Staying at the family resort came with extra perks of beach toys and towel bag for the stay. They provide room slippers which came in handy because we ended up finding broken glass in our room after the first day of housekeeping, which was a disappointment when they sent a handy man to check for broken glass in the showers. Also, after I hand checked myself and found a total of 3 pieces. The amenities for the kids were great with water park and a kids club. If your looking for many food options i find this very limited compared to other resorts and the free wifi was very weak even in the rooms. A la carte Restaurants included in our all inclusive required booking thru their site but with poor wifi it made it impossible to book.
The room was great for our family of four with extra beds for the kids. Staying at the family resort came with extra perks of beach toys and towel bag for the stay. They provide room slippers which came in handy because we ended up finding broken glass in our room after the first day of housekeeping, which was a disappointment when they sent a handy man to check for broken glass in the showers. Also, after I hand checked myself and found a total of 3 pieces. The amenities for the kids were great with water park and a kids club. If your looking for many food options i find this very limited compared to other resorts and the free wifi was very weak even in the rooms. A la carte Restaurants included in our all inclusive required booking thru their site but with poor wifi it made it impossible to book.
10
Angel D
4 déc. 2025
·
A séjourné 4 nuits
Amenities were top notch. Positives: Not a long ride from the airport. Property trolley, numerous food options, day and night events, shopping on site, staff all excellent. Able to book excursions on site. I will return and recommend. Next time I will not pack as much. Negatives: not muxh. I'd add a full length mirror on the wall next to the bathroom and a cpl of adult only hot tubs.
Amenities were top notch. Positives: Not a long ride from the airport. Property trolley, numerous food options, day and night events, shopping on site, staff all excellent. Able to book excursions on site. I will return and recommend. Next time I will not pack as much. Negatives: not muxh. I'd add a full length mirror on the wall next to the bathroom and a cpl of adult only hot tubs.
10
Sonia I De
28 nov. 2024
·
A séjourné 5 nuits
The Good: I must begin with the staff. We were treated with great attention. The staff at the Hispaniola, El Gaucho, almost all the bars, even some of the people trying to sell me stuff made the stay better just by being nice. This Beach is a place that heals the soul. The sand massages your feet and exfoliates your skin. The ocean breeze hugs you. The water embraces you. Your eyes are overwhelmed by white and blue. Amazing. Food and drinks are always close by and we all found something we liked. The Family Club. The rooms at the Family club have the best placement in the hotel IMHO. The kids loved the water park. The Bad: The pizza. While some of the toppings were surprisingly delicious, everything else about the pizza was bad. It reminded me of children’s pizza at Romano’s. The pizza restaurant was very well decorated and we were treated very nicely. But the pizza. The wines included were bad, but at least they had a wine menu you could purchase much better wine. No room service in the family club. We would have loved to eat breakfast in the room. Gladly would pay extra for that. The ugly: The family club has amazing looking pools. Sadly, they were polishing the wooden pergolas around the pool. Every morning pool staff would leave the pool pristine but by the afternoon a thin layer of sawdust made them look nasty. Overall: Amazing hotel for the price. We didn’t want to leave and are already planning to go back. Would recommend.
The Good: I must begin with the staff. We were treated with great attention. The staff at the Hispaniola, El Gaucho, almost all the bars, even some of the people trying to sell me stuff made the stay better just by being nice. This Beach is a place that heals the soul. The sand massages your feet and exfoliates your skin. The ocean breeze hugs you. The water embraces you. Your eyes are overwhelmed by white and blue. Amazing. Food and drinks are always close by and we all found something we liked. The Family Club. The rooms at the Family club have the best placement in the hotel IMHO. The kids loved the water park. The Bad: The pizza. While some of the toppings were surprisingly delicious, everything else about the pizza was bad. It reminded me of children’s pizza at Romano’s. The pizza restaurant was very well decorated and we were treated very nicely. But the pizza. The wines included were bad, but at least they had a wine menu you could purchase much better wine. No room service in the family club. We would have loved to eat breakfast in the room. Gladly would pay extra for that. The ugly: The family club has amazing looking pools. Sadly, they were polishing the wooden pergolas around the pool. Every morning pool staff would leave the pool pristine but by the afternoon a thin layer of sawdust made them look nasty. Overall: Amazing hotel for the price. We didn’t want to leave and are already planning to go back. Would recommend.
10
TONICA
1 août 2024
·
A séjourné 7 nuits
This is the 2nd time my family and I have been to this resort. We absolutely love the environment and the beauty of the property. There are so many different reataurants to choose from. JUST MAKE SURE TO BOOK A RESERVATION EARLY (or else you wont be able to book anything). Don't worry, the buffet also has a lot to offer. This resort is Eco friendly and have birds roaming (peacocks, ducks, geese and others), turtles, fish and guinea pigs. The property is so large that there is always something to do or go to (walking or using the 24 hr trolley).
This is the 2nd time my family and I have been to this resort. We absolutely love the environment and the beauty of the property. There are so many different reataurants to choose from. JUST MAKE SURE TO BOOK A RESERVATION EARLY (or else you wont be able to book anything). Don't worry, the buffet also has a lot to offer. This resort is Eco friendly and have birds roaming (peacocks, ducks, geese and others), turtles, fish and guinea pigs. The property is so large that there is always something to do or go to (walking or using the 24 hr trolley).
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup ont trouvé les chambres et les terrains propres, mais d'autres ont signalé des piscines sales ou usées, des parasites, de la moisissure ou des odeurs, ainsi que des oublis occasionnels du service de ménage.
Avis de voyageur à ce sujet
6
Oleksandr
24 déc. 2024
·
A séjourné 10 nuits
I guess the best thing in this hotel is staff. The majority of folks were friendly, welcoming and really were trying to make your stay pleasant. There were a few exceptions but in general staff was great. The area of the hotel is big, there are places to walk but there's a fundamental issue with the design or usage of the hotel's internal roads. You can't simply walk around - you always deal with the traffic. It's like an internal highway: tourist trains, trucks, buses, golf cars, motorcycles, bicycles, you name it - everything is there driving/riding nonstop. And, obviously, those vehicles leave a lot of exhaustions around so you can't enjoy a fresh air. The beach itself is awesome. The only wish - would be nice to have more covered spots, otherwise existing ones are being taken quickly. The ocean had a lot of waves during our stay in December so we spent the majority of the time in the pools. But some of the pools were kind of dirty and unsafe for kids. We only saw staff cleaned the surface from leaves and bugs but we've never seen actual cleaning of walls and floor like in other hotels. Our kid got sick since she gulped that water in the pool. The food is ok but there were crowds close to Christmas time so kitchen was lagging behind a bit. Also our families got food poison a few times there. The rooms were fine. We especially enjoyed the bunked beds. There were a lot of mosquitoes but it was raining most of the time and the area is swampy - kind of expected.
I guess the best thing in this hotel is staff. The majority of folks were friendly, welcoming and really were trying to make your stay pleasant. There were a few exceptions but in general staff was great. The area of the hotel is big, there are places to walk but there's a fundamental issue with the design or usage of the hotel's internal roads. You can't simply walk around - you always deal with the traffic. It's like an internal highway: tourist trains, trucks, buses, golf cars, motorcycles, bicycles, you name it - everything is there driving/riding nonstop. And, obviously, those vehicles leave a lot of exhaustions around so you can't enjoy a fresh air. The beach itself is awesome. The only wish - would be nice to have more covered spots, otherwise existing ones are being taken quickly. The ocean had a lot of waves during our stay in December so we spent the majority of the time in the pools. But some of the pools were kind of dirty and unsafe for kids. We only saw staff cleaned the surface from leaves and bugs but we've never seen actual cleaning of walls and floor like in other hotels. Our kid got sick since she gulped that water in the pool. The food is ok but there were crowds close to Christmas time so kitchen was lagging behind a bit. Also our families got food poison a few times there. The rooms were fine. We especially enjoyed the bunked beds. There were a lot of mosquitoes but it was raining most of the time and the area is swampy - kind of expected.
6
Mariela
21 août 2025
·
A séjourné 5 nuits
We went 4 yrs ago and decided to go bc we enjoyed it back then. We upgraded to the swim out which is a must with kids. The kids club we only use once the kids were bored ages 5-9. They have 2 other pools a relaxing one and the main one with a bar. The water was dirty in that pool. The trolley driving you around is an excellent idea we used it several times. Moving on the workers seemed like they did not want to be there. We didn't hear any of the workers say good morning. If you asked for something it's seems like you are bothering them. Bar in the lobby gets packed. The food at the buffet was mediocre they serve the same thing for breakfast, lunch and dinner. They have several other restaurants which needed reservations that was a hassle. We went to guest services and a lady did them for us. We were a group of 9. We tried the habachi, Italian and steakhouse. They also have a pub which opens 24/7. Food is available. Options were limited. Family side also has a buffet for lunch. They have food trucks by the beach and the food pretty much the same items you can find in the buffet. There is also a ice cream truck it was a hit with the kids. The evening shows were pretty boring. They have shows in the theater and music in the lobby. To summarize we loved the swim out pool. The kids loved the trolley and ice cream truck. They also enjoyed the arcade games in the 2nd floor of the bar. We won't be going back we went twice and definitely the resort has downgraded. WiFi SUCKS.
We went 4 yrs ago and decided to go bc we enjoyed it back then. We upgraded to the swim out which is a must with kids. The kids club we only use once the kids were bored ages 5-9. They have 2 other pools a relaxing one and the main one with a bar. The water was dirty in that pool. The trolley driving you around is an excellent idea we used it several times. Moving on the workers seemed like they did not want to be there. We didn't hear any of the workers say good morning. If you asked for something it's seems like you are bothering them. Bar in the lobby gets packed. The food at the buffet was mediocre they serve the same thing for breakfast, lunch and dinner. They have several other restaurants which needed reservations that was a hassle. We went to guest services and a lady did them for us. We were a group of 9. We tried the habachi, Italian and steakhouse. They also have a pub which opens 24/7. Food is available. Options were limited. Family side also has a buffet for lunch. They have food trucks by the beach and the food pretty much the same items you can find in the buffet. There is also a ice cream truck it was a hit with the kids. The evening shows were pretty boring. They have shows in the theater and music in the lobby. To summarize we loved the swim out pool. The kids loved the trolley and ice cream truck. They also enjoyed the arcade games in the 2nd floor of the bar. We won't be going back we went twice and definitely the resort has downgraded. WiFi SUCKS.
2
MEYRELIS
11 mai 2024
·
A séjourné 7 nuits
I don’t feel the place is clean , the food wasn’t good and I didn’t see much of variety in the restaurant , pools where not clean at all either the kids one
I don’t feel the place is clean , the food wasn’t good and I didn’t see much of variety in the restaurant , pools where not clean at all either the kids one
6
KAREN
15 août 2024
·
A séjourné 5 nuits
The resort was pretty and the peacocks added more beauty. The staff was not as nice especially in the buffet areas. Not friendly. The best staff & service was at the restaurant focaccia. Best service I had was there and Lasagna was great. The beach area was nice & accessible. The main pool was dirty and not well maintained. Definitely needs some work.
The resort was pretty and the peacocks added more beauty. The staff was not as nice especially in the buffet areas. Not friendly. The best staff & service was at the restaurant focaccia. Best service I had was there and Lasagna was great. The beach area was nice & accessible. The main pool was dirty and not well maintained. Definitely needs some work.
6
Vivienne Wai Yee
23 mai 2024
·
A séjourné 4 nuits
Food was alright, lots of Sandbug, we got 50 bites on our legs. Beach is gorgeous. Room is a bit dirty, everytime after the come clean the bathroom it smells even worse than before, quite sure that they use the same mob head for everything without even putting any sanitizing solution in that bucket of water. Mini fridge is completely just for storage, not cold at all. Never expect anyone will pick up the phone when you try calling for services. It was alright.
Food was alright, lots of Sandbug, we got 50 bites on our legs. Beach is gorgeous. Room is a bit dirty, everytime after the come clean the bathroom it smells even worse than before, quite sure that they use the same mob head for everything without even putting any sanitizing solution in that bucket of water. Mini fridge is completely just for storage, not cold at all. Never expect anyone will pick up the phone when you try calling for services. It was alright.
2
Tanya
22 juil. 2025
·
A séjourné 6 nuits
The staff were very friendly and it was a beautiful location but the room had multiple cockroaches, the food tasted terrible. It was very hard to book a reservation at the restaurants. The wii fi barely worked and I got very sick with diarrhea and vomiting every 30 min going on day 5 now.
The staff were very friendly and it was a beautiful location but the room had multiple cockroaches, the food tasted terrible. It was very hard to book a reservation at the restaurants. The wii fi barely worked and I got very sick with diarrhea and vomiting every 30 min going on day 5 now.
8
Anny
24 nov. 2025
·
A séjourné 4 nuits
The room was great for our family of four with extra beds for the kids. Staying at the family resort came with extra perks of beach toys and towel bag for the stay. They provide room slippers which came in handy because we ended up finding broken glass in our room after the first day of housekeeping, which was a disappointment when they sent a handy man to check for broken glass in the showers. Also, after I hand checked myself and found a total of 3 pieces. The amenities for the kids were great with water park and a kids club. If your looking for many food options i find this very limited compared to other resorts and the free wifi was very weak even in the rooms. A la carte Restaurants included in our all inclusive required booking thru their site but with poor wifi it made it impossible to book.
The room was great for our family of four with extra beds for the kids. Staying at the family resort came with extra perks of beach toys and towel bag for the stay. They provide room slippers which came in handy because we ended up finding broken glass in our room after the first day of housekeeping, which was a disappointment when they sent a handy man to check for broken glass in the showers. Also, after I hand checked myself and found a total of 3 pieces. The amenities for the kids were great with water park and a kids club. If your looking for many food options i find this very limited compared to other resorts and the free wifi was very weak even in the rooms. A la carte Restaurants included in our all inclusive required booking thru their site but with poor wifi it made it impossible to book.
8
Michelle
18 nov. 2025
·
A séjourné 3 nuits
Room was clean- bathroom was on the small size but worked for us. Pools and waterpark were clean and staff was friendly. Food was okay and excepted like most all inclusive resorts I felt It wasn’t anything to rave about. I do feel like there was a cleanliness issue at the buffet. Over all good stay
Room was clean- bathroom was on the small size but worked for us. Pools and waterpark were clean and staff was friendly. Food was okay and excepted like most all inclusive resorts I felt It wasn’t anything to rave about. I do feel like there was a cleanliness issue at the buffet. Over all good stay
2
OSCAR
2 août 2024
·
A séjourné 4 nuits
Very dirty, the rooms where ok but the hotel and pool super dirty, also the food not good at all.
Very dirty, the rooms where ok but the hotel and pool super dirty, also the food not good at all.
6
Daymi
30 juin 2024
·
A séjourné 5 nuits
My biggest issue was the buffet areas without air conditioning.Was extremely uncomfortable to enjoy the delicious food.Way to hot especially for the kids .I wish they consider having one area with air conditioning for the main buffet.The food taste and variety are amazing.Another area of opportunity is the pools walls they are on really bad shape .Thats scary specially with kids.He was constantly finding pieces of debris from the wall in the water .The pools areas on general where neglected.
My biggest issue was the buffet areas without air conditioning.Was extremely uncomfortable to enjoy the delicious food.Way to hot especially for the kids .I wish they consider having one area with air conditioning for the main buffet.The food taste and variety are amazing.Another area of opportunity is the pools walls they are on really bad shape .Thats scary specially with kids.He was constantly finding pieces of debris from the wall in the water .The pools areas on general where neglected.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres familiales avec lits superposés et les options populaires avec accès direct à la piscine sont pratiques et souvent spacieuses. Cependant, les clients ont signalé des problèmes de climatisation et d'entretien, des équipements grinçants, des mini-réfrigérateurs peu performants, de l'humidité et un Wi-Fi peu fiable dans les chambres.
Avis de voyageur à ce sujet
6
Gabi
23 août 2025
·
A séjourné 3 nuits
You can tell it’s dated, food wasn’t the best. But the room was very nice
You can tell it’s dated, food wasn’t the best. But the room was very nice
10
Kathy
29 mars 2025
·
A séjourné 2 nuits
They have snack bar open 24hr, theroom was more than beautiful with robe and slippers waiting for you in the bedroom the food is awesome.
They have snack bar open 24hr, theroom was more than beautiful with robe and slippers waiting for you in the bedroom the food is awesome.
8
John
3 oct. 2025
·
A séjourné 2 nuits
I thought the room was a bit small. The swim-up had a lot of bugs, so it needed to be netted. Which I didn't see in the two days I stood there. I need to make a special acknowledgement to Maytte Camarera. She was very helpful and attentive, and made our stay better. I wish resorts had more employees like her.
I thought the room was a bit small. The swim-up had a lot of bugs, so it needed to be netted. Which I didn't see in the two days I stood there. I need to make a special acknowledgement to Maytte Camarera. She was very helpful and attentive, and made our stay better. I wish resorts had more employees like her.
10
Juan
2 juil. 2023
·
A séjourné 9 nuits
Everything was amazing my only complaint was the fridge in the rooms, they were like coolers they need actual refrigerators.
Everything was amazing my only complaint was the fridge in the rooms, they were like coolers they need actual refrigerators.
8
Melissa Marie Doris
23 janv. 2025
·
A séjourné 7 nuits
Only downfall was our AC wasn’t cold and it was very hot in our room
Only downfall was our AC wasn’t cold and it was very hot in our room
8
Mykola
28 nov. 2025
·
A séjourné 6 nuits
Everything was good, only Wi-Fi was horrible. Only one spot where it worked good it's close to reception.
Everything was good, only Wi-Fi was horrible. Only one spot where it worked good it's close to reception.
6
Lior
10 déc. 2025
·
A séjourné 7 nuits
We stayed at this hotel with 2 kids, aged 3 & 4. We had a good time but we weren't impressed and didn't consider this hotel a 5 star as it's rated. It's closer to 3 stars. We stayed at the Family Club Hotel, as it was supposed to be better suited for small children. The rooms are absolutely not safe for little kids. Every element in the room is sharp. The stairs have jagged edges. The corners are sharp and unsafe. The bathroom tile is pretty slippery and so is the tile on the patio portion. We're coming back with many bruises and nicks. As the room is open between the main bed area and the children's bedbunk, we were hoping the bed and doors would be quieter, but everything creeked and cracked and it was impossible to be quiet while the kids slept. The food was very mediocre. Super fried, pretty bland, very very oily. Overall, we won't be coming back to this place and leave somewhat disappointed in the experience.
We stayed at this hotel with 2 kids, aged 3 & 4. We had a good time but we weren't impressed and didn't consider this hotel a 5 star as it's rated. It's closer to 3 stars. We stayed at the Family Club Hotel, as it was supposed to be better suited for small children. The rooms are absolutely not safe for little kids. Every element in the room is sharp. The stairs have jagged edges. The corners are sharp and unsafe. The bathroom tile is pretty slippery and so is the tile on the patio portion. We're coming back with many bruises and nicks. As the room is open between the main bed area and the children's bedbunk, we were hoping the bed and doors would be quieter, but everything creeked and cracked and it was impossible to be quiet while the kids slept. The food was very mediocre. Super fried, pretty bland, very very oily. Overall, we won't be coming back to this place and leave somewhat disappointed in the experience.
8
Rebekah
1 nov. 2025
·
A séjourné 4 nuits
Great remodeled rooms, quick check in/check out, friendly staff, lots of restaurant choices with reservations or course. Overall a great stay.
Great remodeled rooms, quick check in/check out, friendly staff, lots of restaurant choices with reservations or course. Overall a great stay.
10
Ceara
8 oct. 2025
·
A séjourné 6 nuits
The resort was perfect for a family vacation. The swim up rooms were great and our son loved the water park. The beach was beautiful and the entire property was very clean and well maintained. The staff was great and went out of their way to make sure we all had a great time.
The resort was perfect for a family vacation. The swim up rooms were great and our son loved the water park. The beach was beautiful and the entire property was very clean and well maintained. The staff was great and went out of their way to make sure we all had a great time.
10
Jose
29 juin 2024
·
A séjourné 4 nuits
I really enjoyed my stay at princess family club, every thing was perfect. Facilities ,staff, foods, but in our room a/c was not cooling , they tried to fix it, but they could not. But, we have a lot of fun! Thanks
I really enjoyed my stay at princess family club, every thing was perfect. Facilities ,staff, foods, but in our room a/c was not cooling , they tried to fix it, but they could not. But, we have a lot of fun! Thanks
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux éloges pour un personnel amical et serviable ainsi qu'une aide rapide de certaines équipes. D'autres ont signalé un service lent ou impoli, une pression pour assister à des présentations de programmes de fidélité, des difficultés à obtenir des réservations et quelques problèmes de sécurité ou de perte d'objets.
Avis de voyageur à ce sujet
10
MARIE-HELENE
27 nov. 2025
·
A séjourné 5 nuits
Gerry at the Front desk was amazing ! Beautiful beach! Good food. A wide variery of restaurants, beautiful landscaping, beautiful peacocks and birds, great pools, really good service!
Gerry at the Front desk was amazing ! Beautiful beach! Good food. A wide variery of restaurants, beautiful landscaping, beautiful peacocks and birds, great pools, really good service!
6
Mariela
21 août 2025
·
A séjourné 5 nuits
We went 4 yrs ago and decided to go bc we enjoyed it back then. We upgraded to the swim out which is a must with kids. The kids club we only use once the kids were bored ages 5-9. They have 2 other pools a relaxing one and the main one with a bar. The water was dirty in that pool. The trolley driving you around is an excellent idea we used it several times. Moving on the workers seemed like they did not want to be there. We didn't hear any of the workers say good morning. If you asked for something it's seems like you are bothering them. Bar in the lobby gets packed. The food at the buffet was mediocre they serve the same thing for breakfast, lunch and dinner. They have several other restaurants which needed reservations that was a hassle. We went to guest services and a lady did them for us. We were a group of 9. We tried the habachi, Italian and steakhouse. They also have a pub which opens 24/7. Food is available. Options were limited. Family side also has a buffet for lunch. They have food trucks by the beach and the food pretty much the same items you can find in the buffet. There is also a ice cream truck it was a hit with the kids. The evening shows were pretty boring. They have shows in the theater and music in the lobby. To summarize we loved the swim out pool. The kids loved the trolley and ice cream truck. They also enjoyed the arcade games in the 2nd floor of the bar. We won't be going back we went twice and definitely the resort has downgraded. WiFi SUCKS.
We went 4 yrs ago and decided to go bc we enjoyed it back then. We upgraded to the swim out which is a must with kids. The kids club we only use once the kids were bored ages 5-9. They have 2 other pools a relaxing one and the main one with a bar. The water was dirty in that pool. The trolley driving you around is an excellent idea we used it several times. Moving on the workers seemed like they did not want to be there. We didn't hear any of the workers say good morning. If you asked for something it's seems like you are bothering them. Bar in the lobby gets packed. The food at the buffet was mediocre they serve the same thing for breakfast, lunch and dinner. They have several other restaurants which needed reservations that was a hassle. We went to guest services and a lady did them for us. We were a group of 9. We tried the habachi, Italian and steakhouse. They also have a pub which opens 24/7. Food is available. Options were limited. Family side also has a buffet for lunch. They have food trucks by the beach and the food pretty much the same items you can find in the buffet. There is also a ice cream truck it was a hit with the kids. The evening shows were pretty boring. They have shows in the theater and music in the lobby. To summarize we loved the swim out pool. The kids loved the trolley and ice cream truck. They also enjoyed the arcade games in the 2nd floor of the bar. We won't be going back we went twice and definitely the resort has downgraded. WiFi SUCKS.
6
jeffrey
27 avr. 2025
·
A séjourné 4 nuits
The property itself is pretty nice. There are a lot of dining options, but it is extremely hard to get reservations at the ala carte restaurants, and the buffet for dinner is pretty horrible to be honest. Some things I did not like about my stay here were that someone from the cleaning staff stole $15 out of my wallet while I was at the beach on my last day there. Also we booked an airport transfer from the hotel to the airport and the front desk staff assured us that we could pay with credit card...we could not, and we had to go take out cash at the airport. The driver told us that they keep telling them to stop telling people that they can pay with credit cards but they keep doing it, so be forewarned. Also we wouldn't have needed to get money out for the airport transfer if the cleaning staff didn't steal my money out of my wallet.
The property itself is pretty nice. There are a lot of dining options, but it is extremely hard to get reservations at the ala carte restaurants, and the buffet for dinner is pretty horrible to be honest. Some things I did not like about my stay here were that someone from the cleaning staff stole $15 out of my wallet while I was at the beach on my last day there. Also we booked an airport transfer from the hotel to the airport and the front desk staff assured us that we could pay with credit card...we could not, and we had to go take out cash at the airport. The driver told us that they keep telling them to stop telling people that they can pay with credit cards but they keep doing it, so be forewarned. Also we wouldn't have needed to get money out for the airport transfer if the cleaning staff didn't steal my money out of my wallet.
10
Isis
16 mai 2024
·
A séjourné 1 nuit
Me encanta este hotel
Me encanta este hotel
10
Sheeka
26 oct. 2025
·
A séjourné 7 nuits
We travelled as a family with little ones. The place was great and comfortable. Staff was amazing moreso our housekeeper shes always smiling and warm. The food options could have been better, but the services were great
We travelled as a family with little ones. The place was great and comfortable. Staff was amazing moreso our housekeeper shes always smiling and warm. The food options could have been better, but the services were great
2
Marco
4 juil. 2024
·
A séjourné 3 nuits
Staff is really working hard to not be helpful at all, they act like they are working for free, I’ve been in punta Cana multiple times and this time was horrible
Staff is really working hard to not be helpful at all, they act like they are working for free, I’ve been in punta Cana multiple times and this time was horrible
8
Coralie
22 août 2025
·
A séjourné 4 nuits
The staff was nice, the buffet didnt have lots of options! Everyday was the same food! Difficult to get a reservation at the restaurants! Besides that the trip was good I didnt like the people who were trying to scam you to offer vacations details! They will say they have gifts for you but this is not true! Overall the children were happy
The staff was nice, the buffet didnt have lots of options! Everyday was the same food! Difficult to get a reservation at the restaurants! Besides that the trip was good I didnt like the people who were trying to scam you to offer vacations details! They will say they have gifts for you but this is not true! Overall the children were happy
4
Juan
14 oct. 2025
·
A séjourné 7 nuits
Starting by the good part: The hotel is nice in term of infrastructure specially for families with small kids. The beach was nice and the rooms renovated. Now moving for the standard part: The food (including the restaurants with reservation for dinners) is between low & average (nothing fancy or special to be honest) which is a little bit disappointing for a 5 start all inclusive. And finishing with the areas of improvement: The worse part was the service specially at the restaurants, all the waiters were very rude, with no interest at all to attend people. In my case in more than 25 years visiting all type of hotels for leisure or work (at least once per month), I truly don't remember a hotel with such a bad service....it seems that the staff do it on purpose to disappoint people.
Starting by the good part: The hotel is nice in term of infrastructure specially for families with small kids. The beach was nice and the rooms renovated. Now moving for the standard part: The food (including the restaurants with reservation for dinners) is between low & average (nothing fancy or special to be honest) which is a little bit disappointing for a 5 start all inclusive. And finishing with the areas of improvement: The worse part was the service specially at the restaurants, all the waiters were very rude, with no interest at all to attend people. In my case in more than 25 years visiting all type of hotels for leisure or work (at least once per month), I truly don't remember a hotel with such a bad service....it seems that the staff do it on purpose to disappoint people.
10
Romika
22 mai 2024
·
A séjourné 7 nuits
This property was nice they could do better with food options and kids activities they did same thing everyday at minidisco for kids.. Leidy and Jerry were excellent in helping us with everything.. I would recommend for the buffet for the severs to seat their customers it was annoying trying to figure which table is empty to sit at. Other then we loved our stay at this resort we will definitely be back
This property was nice they could do better with food options and kids activities they did same thing everyday at minidisco for kids.. Leidy and Jerry were excellent in helping us with everything.. I would recommend for the buffet for the severs to seat their customers it was annoying trying to figure which table is empty to sit at. Other then we loved our stay at this resort we will definitely be back
8
Hannah
29 juil. 2025
·
A séjourné 1 nuit
The staff here is amazing!! Everyone was so friendly. We were at the Hard Rock during part of our stay and when our flight got cancelled we found Princess on a whim and the staff here was waaaaaay friendlier. The scenery is way prettier and it just felt calmer and more relaxed compared to the business and rushing and rude staff at Hard Rock. Would definitely recommend this place for families with kids, old or young!
The staff here is amazing!! Everyone was so friendly. We were at the Hard Rock during part of our stay and when our flight got cancelled we found Princess on a whim and the staff here was waaaaaay friendlier. The scenery is way prettier and it just felt calmer and more relaxed compared to the business and rushing and rude staff at Hard Rock. Would definitely recommend this place for families with kids, old or young!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
La magnifique et large plage est un point fort. Les bâtiments du Family Club sont en retrait de la plage, la plupart des clients dépendant donc des navettes, ce qui peut entraîner des attentes ou des trajets bondés.
Avis de voyageur à ce sujet
6
Oleksandr
24 déc. 2024
·
A séjourné 10 nuits
I guess the best thing in this hotel is staff. The majority of folks were friendly, welcoming and really were trying to make your stay pleasant. There were a few exceptions but in general staff was great. The area of the hotel is big, there are places to walk but there's a fundamental issue with the design or usage of the hotel's internal roads. You can't simply walk around - you always deal with the traffic. It's like an internal highway: tourist trains, trucks, buses, golf cars, motorcycles, bicycles, you name it - everything is there driving/riding nonstop. And, obviously, those vehicles leave a lot of exhaustions around so you can't enjoy a fresh air. The beach itself is awesome. The only wish - would be nice to have more covered spots, otherwise existing ones are being taken quickly. The ocean had a lot of waves during our stay in December so we spent the majority of the time in the pools. But some of the pools were kind of dirty and unsafe for kids. We only saw staff cleaned the surface from leaves and bugs but we've never seen actual cleaning of walls and floor like in other hotels. Our kid got sick since she gulped that water in the pool. The food is ok but there were crowds close to Christmas time so kitchen was lagging behind a bit. Also our families got food poison a few times there. The rooms were fine. We especially enjoyed the bunked beds. There were a lot of mosquitoes but it was raining most of the time and the area is swampy - kind of expected.
I guess the best thing in this hotel is staff. The majority of folks were friendly, welcoming and really were trying to make your stay pleasant. There were a few exceptions but in general staff was great. The area of the hotel is big, there are places to walk but there's a fundamental issue with the design or usage of the hotel's internal roads. You can't simply walk around - you always deal with the traffic. It's like an internal highway: tourist trains, trucks, buses, golf cars, motorcycles, bicycles, you name it - everything is there driving/riding nonstop. And, obviously, those vehicles leave a lot of exhaustions around so you can't enjoy a fresh air. The beach itself is awesome. The only wish - would be nice to have more covered spots, otherwise existing ones are being taken quickly. The ocean had a lot of waves during our stay in December so we spent the majority of the time in the pools. But some of the pools were kind of dirty and unsafe for kids. We only saw staff cleaned the surface from leaves and bugs but we've never seen actual cleaning of walls and floor like in other hotels. Our kid got sick since she gulped that water in the pool. The food is ok but there were crowds close to Christmas time so kitchen was lagging behind a bit. Also our families got food poison a few times there. The rooms were fine. We especially enjoyed the bunked beds. There were a lot of mosquitoes but it was raining most of the time and the area is swampy - kind of expected.
10
Jordan
8 avr. 2025
·
A séjourné 6 nuits
Great resort but be prepared to walk.The resort is huge.
Great resort but be prepared to walk.The resort is huge.
8
Molly
31 mars 2025
·
A séjourné 5 nuits
We stayed in the Princess Family Club portion of the property, but had access to most of the Princess resort, outside of the Platinum areas. I though the property was nice. They work on cleaning all of the time, pressure washing pool decks it seems every morning, pool cleaning, etc. There seemed to be an abundance of staffing at the resort for restaurants, room cleaning, bars. Things I loved: 3 separate twin beds in kids rooms was fantastic. Kids areas, kids staffing & kids buffet. Shuttle carts around the property all day long. Cleaning everywhere, mopping of room daily. Proper staffing around resort at all times. Security on the beach. Thinks that were just OK: Property upkeep, things you can't clean, there are just some things that when you select something stating 5 star you don't expect to see, like just structure upkeep, like the AC running properly in room, doors & drawers closing properly in rooms. Things I didn't love: Strangest thing & easy fix - door handles & toilets that work properly. There were just so many cheap door handles that were broken everywhere and toilets that were barely flushing properly. No deadbolt on the hotel room door. And the quality of meats served, there was so much waste due to any meat you ordered or took from buffet was such a poor quality, you were a little fearful of what you were eating. Beef was the worst, no matter where you ordered it was fatty/chewy. Which led to large amounts of food waste.
We stayed in the Princess Family Club portion of the property, but had access to most of the Princess resort, outside of the Platinum areas. I though the property was nice. They work on cleaning all of the time, pressure washing pool decks it seems every morning, pool cleaning, etc. There seemed to be an abundance of staffing at the resort for restaurants, room cleaning, bars. Things I loved: 3 separate twin beds in kids rooms was fantastic. Kids areas, kids staffing & kids buffet. Shuttle carts around the property all day long. Cleaning everywhere, mopping of room daily. Proper staffing around resort at all times. Security on the beach. Thinks that were just OK: Property upkeep, things you can't clean, there are just some things that when you select something stating 5 star you don't expect to see, like just structure upkeep, like the AC running properly in room, doors & drawers closing properly in rooms. Things I didn't love: Strangest thing & easy fix - door handles & toilets that work properly. There were just so many cheap door handles that were broken everywhere and toilets that were barely flushing properly. No deadbolt on the hotel room door. And the quality of meats served, there was so much waste due to any meat you ordered or took from buffet was such a poor quality, you were a little fearful of what you were eating. Beef was the worst, no matter where you ordered it was fatty/chewy. Which led to large amounts of food waste.
8
VELI
11 déc. 2024
·
A séjourné 13 nuits
The room was very clean and facilities were well kept. There were many different restaurants with good food and buffet restaurant was also as good as the others. The beach was good. I was able to find a sunbed with umbrella no matter what time I went to the beach. There are frequent shuttles running in the resort so getting from one side to the other is not a problem although I had to wait more than 15 minutes a couple of times during busy hours. I needed WIFI because of my work and the connection was not the best, but it worked most of the time. The pool could be bigger but I didn’t mind as I am a beach person. The staff in all the facilities were friendly and helpful. Overall I had a good experience.
The room was very clean and facilities were well kept. There were many different restaurants with good food and buffet restaurant was also as good as the others. The beach was good. I was able to find a sunbed with umbrella no matter what time I went to the beach. There are frequent shuttles running in the resort so getting from one side to the other is not a problem although I had to wait more than 15 minutes a couple of times during busy hours. I needed WIFI because of my work and the connection was not the best, but it worked most of the time. The pool could be bigger but I didn’t mind as I am a beach person. The staff in all the facilities were friendly and helpful. Overall I had a good experience.
6
Darien
2 mai 2025
·
A séjourné 4 nuits
I chose this resort because I believed it would be family-friendly—and in that regard, it did deliver. It was great for kids and families, offering plenty of activities. However, it fell short in several areas. One major downside was the location of the Family Club, which is all the way in the back of the resort. While there is a shuttle to the beach, you don’t have quick or easy access to the water. Not being beachside was a big disappointment. The food was also a letdown. We tried the seafood restaurant on-site but ended up going to the buffet afterward due to the limited options. Overall, the dining experience was underwhelming, with only two decent meals during our entire stay. Unfortunately, I wouldn’t choose to return to this resort.
I chose this resort because I believed it would be family-friendly—and in that regard, it did deliver. It was great for kids and families, offering plenty of activities. However, it fell short in several areas. One major downside was the location of the Family Club, which is all the way in the back of the resort. While there is a shuttle to the beach, you don’t have quick or easy access to the water. Not being beachside was a big disappointment. The food was also a letdown. We tried the seafood restaurant on-site but ended up going to the buffet afterward due to the limited options. Overall, the dining experience was underwhelming, with only two decent meals during our entire stay. Unfortunately, I wouldn’t choose to return to this resort.
8
man
14 mars 2025
·
A séjourné 3 nuits
pro: 3 buffets. 1 buffet is on the beach with 4 food trucks so very convenient to go back and forth to get food all day. Some Buffet food is good and some food is below average. Hibachi is below average. Fish restaurants is average. Train shuttle run every 5 mins. Room shower need better water pressure. Beach is perfect like a post card Con: no carryout to take back to your room from any restaurant. Room service is extra.
pro: 3 buffets. 1 buffet is on the beach with 4 food trucks so very convenient to go back and forth to get food all day. Some Buffet food is good and some food is below average. Hibachi is below average. Fish restaurants is average. Train shuttle run every 5 mins. Room shower need better water pressure. Beach is perfect like a post card Con: no carryout to take back to your room from any restaurant. Room service is extra.
10
Sukhmani
30 mars 2025
·
A séjourné 5 nuits
We had a great experience as a family. The resort has a mangrove with peacocks and other birds which was a huge hit. Also, trolley takes you from your hotel to beach. Our kid loved the trolley ride. The trolleys are prompt, you hardly have to wait. Food was good.
We had a great experience as a family. The resort has a mangrove with peacocks and other birds which was a huge hit. Also, trolley takes you from your hotel to beach. Our kid loved the trolley ride. The trolleys are prompt, you hardly have to wait. Food was good.
8
Diana
29 mai 2024
·
A séjourné 4 nuits
Fast check in! Staff is super friendly. There are a few a la carte restaurants around the resort which are a good switch up to the buffet. Resort provides transportation that go around the whole resort which is super convenient to take you all over. The beach is very close by and accessible.
Fast check in! Staff is super friendly. There are a few a la carte restaurants around the resort which are a good switch up to the buffet. Resort provides transportation that go around the whole resort which is super convenient to take you all over. The beach is very close by and accessible.
8
John
19 févr. 2025
·
A séjourné 5 nuits
Pros: Family Club rooms were comfortable and clean. Pools were great for all ages. Beautiful beach and grounds. Shuttle train made getting around the resort easy. Cons: Food was just okay. Buffets were chaos and al a carte was nothing special. Staff friendliness and service were hit or miss.
Pros: Family Club rooms were comfortable and clean. Pools were great for all ages. Beautiful beach and grounds. Shuttle train made getting around the resort easy. Cons: Food was just okay. Buffets were chaos and al a carte was nothing special. Staff friendliness and service were hit or miss.
10
Stephanie
23 oct. 2024
·
A séjourné 2 nuits
Came here for a family vacation and can say we will be back in the future! So many activities for kids! Everywhere is wheelchair and stroller friendly. Food was delicious! The buffet food was even better than the restaurants. There’s a shuttle to take you around but it takes a while to come or it’s full (usually at dinner time). The staff was super friendly! They made us feel so welcomed. I would come back again!
Came here for a family vacation and can say we will be back in the future! So many activities for kids! Everywhere is wheelchair and stroller friendly. Food was delicious! The buffet food was even better than the restaurants. There’s a shuttle to take you around but it takes a while to come or it’s full (usually at dinner time). The staff was super friendly! They made us feel so welcomed. I would come back again!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la restauration est variable : les buffets sont souvent jugés répétitifs ou fades, tandis que certains restaurants à la carte sont meilleurs ; les boissons peuvent être incohérentes. La réservation est obligatoire et souvent difficile à obtenir, et plusieurs clients ont signalé s'être sentis malades.
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8
Luz
30 oct. 2023
·
A séjourné 2 nuits
the dinning experience was not very pleasant the food was cold, and the waitress didn;t knew the menu, when we schedule a reservation for the Pescadero restaurant, we didn't get what you order. and when we told them it was the wrong order they told us thats what they had. it was very dissapointing, same thing in the bar the cocktails were not good the bartenders only know how to preapre gin and tonic and pina colada and strawberry daiquiry. just frozen drinks. they need to improve.
the dinning experience was not very pleasant the food was cold, and the waitress didn;t knew the menu, when we schedule a reservation for the Pescadero restaurant, we didn't get what you order. and when we told them it was the wrong order they told us thats what they had. it was very dissapointing, same thing in the bar the cocktails were not good the bartenders only know how to preapre gin and tonic and pina colada and strawberry daiquiry. just frozen drinks. they need to improve.
6
Rachel
11 juil. 2025
·
A séjourné 4 nuits
Food was subpar if you could ever get your hands on some. Lines were long for food trucks by main pool area which was full of people. Rooms were nice but we repeatedly had to ask for them to restock mini fridge. Pillows sucked. They were always running out of food. At one point we went to the 24 hour pub for food and my kids ordered chicken nuggets and fries…they each received 3 of the smallest nuggets I’ve ever seen. They lacked the proper staffing to tend to the ratio of people staying there. Main buffet was brutal and the food was awful. Smaller buffet near kids area was much more doable and somewhat fresher. Animals around the resort were fun to watch. Ecological path was a lovely part which we frequented daily.
Food was subpar if you could ever get your hands on some. Lines were long for food trucks by main pool area which was full of people. Rooms were nice but we repeatedly had to ask for them to restock mini fridge. Pillows sucked. They were always running out of food. At one point we went to the 24 hour pub for food and my kids ordered chicken nuggets and fries…they each received 3 of the smallest nuggets I’ve ever seen. They lacked the proper staffing to tend to the ratio of people staying there. Main buffet was brutal and the food was awful. Smaller buffet near kids area was much more doable and somewhat fresher. Animals around the resort were fun to watch. Ecological path was a lovely part which we frequented daily.
6
Darien
2 mai 2025
·
A séjourné 4 nuits
I chose this resort because I believed it would be family-friendly—and in that regard, it did deliver. It was great for kids and families, offering plenty of activities. However, it fell short in several areas. One major downside was the location of the Family Club, which is all the way in the back of the resort. While there is a shuttle to the beach, you don’t have quick or easy access to the water. Not being beachside was a big disappointment. The food was also a letdown. We tried the seafood restaurant on-site but ended up going to the buffet afterward due to the limited options. Overall, the dining experience was underwhelming, with only two decent meals during our entire stay. Unfortunately, I wouldn’t choose to return to this resort.
I chose this resort because I believed it would be family-friendly—and in that regard, it did deliver. It was great for kids and families, offering plenty of activities. However, it fell short in several areas. One major downside was the location of the Family Club, which is all the way in the back of the resort. While there is a shuttle to the beach, you don’t have quick or easy access to the water. Not being beachside was a big disappointment. The food was also a letdown. We tried the seafood restaurant on-site but ended up going to the buffet afterward due to the limited options. Overall, the dining experience was underwhelming, with only two decent meals during our entire stay. Unfortunately, I wouldn’t choose to return to this resort.
4
Nasir
18 déc. 2025
·
A séjourné 7 nuits
Overall the resort itself is nice. Great amenities for families such has water parks and kid centers. The room had a toilet that didn’t flush and we had to call maintenance to our room every time so one used the bathroom. After two days we finally got a room change. Full service restaurants were good but both adults got food poisoning from the food buffet.
Overall the resort itself is nice. Great amenities for families such has water parks and kid centers. The room had a toilet that didn’t flush and we had to call maintenance to our room every time so one used the bathroom. After two days we finally got a room change. Full service restaurants were good but both adults got food poisoning from the food buffet.
2
Matthew
20 avr. 2025
·
A séjourné 3 nuits
The property is nice...the food not good.. you can only make a reservation to one restaurant a day. The quality of the food was not good. Almost like it was a processed food for McDonald's or other fast food restaurants
The property is nice...the food not good.. you can only make a reservation to one restaurant a day. The quality of the food was not good. Almost like it was a processed food for McDonald's or other fast food restaurants
10
Deborah
28 avr. 2025
·
A séjourné 4 nuits
I cant say enough good things about this place. It was our first time to Punta Cana and I was definitely nervous about getting sick from the food after reading some of these reviews. I have a sensitive stomach but was completely fine my entire stay here. The buffets were underwhelming to be honest but some of the restaurants were top notch. Also, Elena and Alexis (Mordisco) were amazing!!! The property is beautiful, as was the beach. My family loved the convenience of the pools in the room and the water park. Only negative was the man trying to sell the vacation club - Alex - he was pushy, misleading, and rude. Made me feel uncomfortable after i was unwilling to leave my children flr an hour to listen to a sales pitch. Overall, would go back but will stay away from Alex.
I cant say enough good things about this place. It was our first time to Punta Cana and I was definitely nervous about getting sick from the food after reading some of these reviews. I have a sensitive stomach but was completely fine my entire stay here. The buffets were underwhelming to be honest but some of the restaurants were top notch. Also, Elena and Alexis (Mordisco) were amazing!!! The property is beautiful, as was the beach. My family loved the convenience of the pools in the room and the water park. Only negative was the man trying to sell the vacation club - Alex - he was pushy, misleading, and rude. Made me feel uncomfortable after i was unwilling to leave my children flr an hour to listen to a sales pitch. Overall, would go back but will stay away from Alex.
6
Valerie Melvis
16 oct. 2025
·
A séjourné 7 nuits
The food was disappointing, the buffets have like 4 different stations where they serve the same 5 foods , every day no variety of food . Food dont have any flavor. And the reservation restaurant are no different in flavor and they take so long to serve a small amount of food.
The food was disappointing, the buffets have like 4 different stations where they serve the same 5 foods , every day no variety of food . Food dont have any flavor. And the reservation restaurant are no different in flavor and they take so long to serve a small amount of food.
8
Melissa
25 juin 2025
·
A séjourné 7 nuits
Beautiful resort. Friendly staff. My only disappointment was food was not as delicious as it looked. Everything was great other than food
Beautiful resort. Friendly staff. My only disappointment was food was not as delicious as it looked. Everything was great other than food
8
Joshua
26 oct. 2025
·
A séjourné 4 nuits
The reason for the 4 star overall rating was the food was mediocre. Property was well maintained and the service people were friendly and very helpful! Overall we enjoyed our time.
The reason for the 4 star overall rating was the food was mediocre. Property was well maintained and the service people were friendly and very helpful! Overall we enjoyed our time.
8
Narges
11 mars 2025
·
A séjourné 4 nuits
Their website was so bad and we couldn’t reserve for the restaurant and we went to customer service and they helped us but when we went to the restaurant they said no reservations for you and It was very bad experience.
Their website was so bad and we couldn’t reserve for the restaurant and we went to customer service and they helped us but when we went to the restaurant they said no reservations for you and It was very bad experience.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Anne
16 déc. 2024
·
A séjourné 5 nuits
Très belle expérience. Je recommande ce resort.
Très belle expérience. Je recommande ce resort.
8
Alexandra
9 déc. 2024
·
A séjourné 13 nuits
Un bon resort, pas beaucoup d’activités à l’intérieur mais très reposant
Un bon resort, pas beaucoup d’activités à l’intérieur mais très reposant
10
Dominique
13 août 2024
·
A séjourné 7 nuits
super de beau site avec vegetation mature, parc ecologique
super de beau site avec vegetation mature, parc ecologique
10
Stewart
30 juil. 2023
·
A séjourné 6 nuits
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10
Louise
18 mai 2023
·
A séjourné 7 nuits
Beau site avec installations sécuritaires pour les enfants Paysages et pelouses bien entretenues Chambres propres
Beau site avec installations sécuritaires pour les enfants Paysages et pelouses bien entretenues Chambres propres
Politiques de l’établissement
Arrivée
Départ
De 14:30 à 15:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-21: 177.75829843823243USD
- 2026-09-22: 177.75829843823243USD
- 2026-09-23: 177.75829843823243USD
- 2026-09-24: 199.0998150753174USD
- 2026-09-25: 1049.7406861967775USD
- 2026-09-26: 1121.4060960000002USD
- 2026-09-27: 177.63038360437014USD
- 2026-09-28: 177.5666973787842USD
- 2026-09-29: 177.75829843823243USD
- 2026-09-30: 177.75829843823243USD
- 2026-10-01: 177.75829843823243USD
- 2026-10-02: 1221.8924622451173USD
- 2026-10-03: 1221.8924622451173USD
- 2026-10-04: 177.75829843823243USD
- 2026-10-05: 177.75829843823243USD
- 2026-10-06: 177.75829843823243USD
- 2026-10-07: 177.75829843823243USD
- 2026-10-08: 177.75829843823243USD
- 2026-10-09: 1139.7284831313477USD
- 2026-10-10: 1221.8924622451173USD
- 2026-10-11: 177.75829843823243USD
- 2026-10-12: 177.75829843823243USD
- 2026-10-13: 177.75829843823243USD
- 2026-10-14: 177.75829843823243USD
- 2026-10-15: 177.75829843823243USD
- 2026-10-16: 1285.3214234736329USD
- 2026-10-17: 1130.1067541728517USD
- 2026-10-18: 177.75829843823243USD
- 2026-10-19: 177.75829843823243USD
- 2026-10-20: 177.75829843823243USD
- 2026-10-21: 177.75829843823243USD
- 2026-10-22: 177.75829843823243USD
- 2026-10-23: 1242.1025510937502USD
- 2026-10-24: 742.175478125USD
- 2026-10-25: 177.9260521555176USD
- 2026-10-26: 177.75829843823243USD
- 2026-10-27: 177.75829843823243USD
- 2026-10-28: 177.9260521555176USD
- 2026-10-29: 177.75829843823243USD
- 2026-10-30: 791.2888955996094USD
- 2026-10-31: 1280.4297614697266USD
- 2026-11-01: 213.707825572876USD
- 2026-11-02: 213.91715029895022USD
- 2026-11-03: 213.707825572876USD
- 2026-11-04: 213.91715029895022USD
- 2026-11-05: 213.707825572876USD
- 2026-11-06: 266.01862400000005USD
- 2026-11-07: 244.6017861538086USD
- 2026-11-08: 232.21722975512697USD
- 2026-11-09: 213.707825572876USD
- 2026-11-10: 213.91715029895022USD
- 2026-11-11: 213.707825572876USD
- 2026-11-12: 213.707825572876USD
- 2026-11-13: 244.6017861538086USD
- 2026-11-14: 252.62152659936527USD
- 2026-11-15: 213.91715029895022USD
- 2026-11-16: 213.707825572876USD
- 2026-11-17: 213.707825572876USD
- 2026-11-18: 213.707825572876USD
- 2026-11-19: 213.707825572876USD
- 2026-11-20: 266.01862400000005USD
- 2026-11-21: 255.2947734145508USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l'objet de frais supplémentaires
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Baby-sitting/Services pour enfants
Service en chambre
Courts de tennis
Général
Service en chambre
Restaurant
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Distributeur automatique de billets
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Casino
Jardin
Plage (à proximité)
Plongée
Planche à voile
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit