GRAND BASE Nagasaki City
From
$61
/ night
Select dates to see prices and availability
From
$61
/ night
About this property
GRAND BASE NAGASAKI CITY offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available. Reception services featuring express chec...
Location
Nagasaki is home to Grand Base Nagasaki City. Shofukuji Temple and Suwa Shrine are local landmarks, and the area's natural beauty can be seen at Nakashimagawa Park and Chuo Park. Hamanomachi Arcade and Nagasaki Science Museum are also worth visiting.
Parking
Free Wi-Fi
Non-Smoking Rooms
Family Room
Parking Onsite
Room options
23
Family Room with Bath
Room details
1 Full Bed
and 3× Twin Beds
388 ft²
Air ConditioningHeatingKitchenetteAccessible by StairsHot Tub
20
Deluxe Family Room
Room details
2 Full Beds
and 2 Twin Beds
431 ft²
Air ConditioningHeatingKitchenetteAccessible by StairsHot Tub
27
Superior Family Room
Room details
3× Full Beds
and 1 Twin Bed
420 ft²
Air ConditioningHeatingKitchenetteAccessible by Stairs
24
Standard Triple Room
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 4
388 ft²
Air ConditioningHeatingKitchenetteAccessible by StairsHot Tub
25
Standard Double Room with Two Double Beds
Room details
2 Full Beds
Sleeps 4
344 ft²
Air ConditioningHeatingKitchenetteAccessible by StairsHot Tub
Guest reviews of GRAND BASE Nagasaki City
8.3
Very good
Based on 1,273 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At GRAND BASE Nagasaki City, travellers highlight very clean, spacious, apartment-style rooms with kitchens and occasional in-room laundry, plus quiet interiors and comfortable beds, but report recurring frustrations with unmanned, code-based self check-in and communication.
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What guests think
At GRAND BASE Nagasaki City, travellers highlight very clean, spacious, apartment-style rooms with kitchens and occasional in-room laundry, plus quiet interiors and comfortable beds, but report recurring frustrations with unmanned, code-based self check-in and communication.
The location is walkable—around 10–15 minutes from Nagasaki Station—with nearby tram stops and a convenience store, though immediate dining and grocery options are limited. Parking is paid, cannot be reserved, and daytime availability is tight despite coin lots and a few spaces by the property. Overall, expect a modern, self-service apartment stay prioritizing room space over full hotel amenities.
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AI-generated summary based on recent guest reviews
Facilities
Parking is paid and limited; reservations aren’t possible and spots can be hard to find during the day, though coin lots and a few spaces by the property help. Building access includes an elevator and entry ramp.
Related guest reviews
10
Walter
Jun 20, 2023
·
Stayed 3 nights
Excellent, spacious apartment within walking distance of most of the interesting stuff in Nagasaki. The apartment is situated on a quiet street and with plenty of sound insulation if you're a light sleeper. Check-in is a little awkward is all instructions are sent to you in Japanese, so you'll need to run it through google translate if you cannot read Japanese. The only downside is the relatively expensive parking options at the front of the apartment - about 1500 yen per day.
Excellent, spacious apartment within walking distance of most of the interesting stuff in Nagasaki. The apartment is situated on a quiet street and with plenty of sound insulation if you're a light sleeper. Check-in is a little awkward is all instructions are sent to you in Japanese, so you'll need to run it through google translate if you cannot read Japanese. The only downside is the relatively expensive parking options at the front of the apartment - about 1500 yen per day.
10
Hsinyi
Mar 14, 2023
·
Stayed 2 nights
房間乾淨很舒適，附有餐具，門口有停車，要付費，不過價格算還行！下次有來還會想入住這邊
房間乾淨很舒適，附有餐具，門口有停車，要付費，不過價格算還行！下次有來還會想入住這邊
10
Jacqueline
Mar 1, 2025
·
Stayed 2 nights
The place is not well labeled, so if you’re driving by yourself it’s a little difficult to find. Also, the security pad to get into the building requires you to wait before it clicks open. Would’ve been nice to know that. Parking in front is all in Japanese.
The place is not well labeled, so if you’re driving by yourself it’s a little difficult to find. Also, the security pad to get into the building requires you to wait before it clicks open. Would’ve been nice to know that. Parking in front is all in Japanese.
8
Sonny
Jul 3, 2022
·
Stayed 3 nights
Concierge says parking reservation was not available but asked me for my car's color and plate number. After I provided them the info they replied it was not necessary because parking space reservation is not possible (then why did they ask for it?). On the day of check in, they said they will send the entrance code by noon. At 2pm I didn't receive anything and had to chase. Their property is good but their customer service/concierge is sub-par.
Concierge says parking reservation was not available but asked me for my car's color and plate number. After I provided them the info they replied it was not necessary because parking space reservation is not possible (then why did they ask for it?). On the day of check in, they said they will send the entrance code by noon. At 2pm I didn't receive anything and had to chase. Their property is good but their customer service/concierge is sub-par.
8
Benjamin
Jul 7, 2023
·
Stayed 4 nights
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
10
JUNJI
Nov 28, 2025
·
Stayed 2 nights
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
10
Toyoko
Sep 20, 2024
·
Stayed 2 nights
施設はとてもきれいで清掃も行き届いておりとても良かった。 ◇チャックインについて 事前チェックインのお知らせで情報を登録して行ったにも関わらず 宿泊税の清算はその場でクレジットカード情報を入力し精算実施しなければならず手間がかかり残念。 チェックインの方が何組も重なりフロントに入りきらず、暑い外で並んでいた。 また、クレジットカードを持っていない方もいて宿泊税の清算ができず困っていた。 ◇駐車場に関して 施設敷地内に4台、目の前にも普通車2台、軽1台分コインパーキングがあるが昼間は近隣のお仕事の方が停めていては入れない場合がある。夜は比較的空いている。 一方通行道路に面している事もあり、空き駐車場を探すのに苦労した。 予約時等のメールに近隣駐車場の場所と料金等の情報があると有難いと思った。 ◇設備について キッチンにふきんが無く、跳ねた水や食器が拭けず困った。(タオルで拭くわけにはいかないので；) ふきんかキッチンペーパーがあって欲しかった。
施設はとてもきれいで清掃も行き届いておりとても良かった。 ◇チャックインについて 事前チェックインのお知らせで情報を登録して行ったにも関わらず 宿泊税の清算はその場でクレジットカード情報を入力し精算実施しなければならず手間がかかり残念。 チェックインの方が何組も重なりフロントに入りきらず、暑い外で並んでいた。 また、クレジットカードを持っていない方もいて宿泊税の清算ができず困っていた。 ◇駐車場に関して 施設敷地内に4台、目の前にも普通車2台、軽1台分コインパーキングがあるが昼間は近隣のお仕事の方が停めていては入れない場合がある。夜は比較的空いている。 一方通行道路に面している事もあり、空き駐車場を探すのに苦労した。 予約時等のメールに近隣駐車場の場所と料金等の情報があると有難いと思った。 ◇設備について キッチンにふきんが無く、跳ねた水や食器が拭けず困った。(タオルで拭くわけにはいかないので；) ふきんかキッチンペーパーがあって欲しかった。
10
HIROKAZU
May 6, 2025
·
Stayed 1 night
立地も悪くなく、綺麗でした。目の前にコインパーキングもあり（満車でも近くにあります）、値段も良心的で良かったです。 ただ、部屋のWi-fiのパスワードが分からなかったのが（案内がなかった）残念でした。
立地も悪くなく、綺麗でした。目の前にコインパーキングもあり（満車でも近くにあります）、値段も良心的で良かったです。 ただ、部屋のWi-fiのパスワードが分からなかったのが（案内がなかった）残念でした。
10
Michael
May 10, 2025
·
Stayed 4 nights
Sehr schönes, geräumiges und neues Apartment mit vier bequemen Betten. Super für Familien. Aufzug und Rampe zum Eingang vorhanden. Check-In reibungslos. Relativ große Bad. Super Spielplatz ums Eck. Etwas wenig Platz im Eingangsbereich für Kinderwagen. Küchenausstattung ok. Wasserkochen (Nudeln) dauert leider ewig. ‚Wohnbereich‘ hat uns weniger gefallen. Eher ungeeignet zum Essen und Bank zu schmal zum liegen. Tablet, fest an der Wand installiert, konnte nur in Schlafmodus geschaltet werden und leuchtete noch relativ hell (Stört v.a. im Bett davor).
Sehr schönes, geräumiges und neues Apartment mit vier bequemen Betten. Super für Familien. Aufzug und Rampe zum Eingang vorhanden. Check-In reibungslos. Relativ große Bad. Super Spielplatz ums Eck. Etwas wenig Platz im Eingangsbereich für Kinderwagen. Küchenausstattung ok. Wasserkochen (Nudeln) dauert leider ewig. ‚Wohnbereich‘ hat uns weniger gefallen. Eher ungeeignet zum Essen und Bank zu schmal zum liegen. Tablet, fest an der Wand installiert, konnte nur in Schlafmodus geschaltet werden und leuchtete noch relativ hell (Stört v.a. im Bett davor).
6
Alisa
Dec 1, 2023
·
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews praise very clean, well-kept rooms, but several report ants/bugs, dust, and occasional strong odors.
Related guest reviews
6
あい
Apr 6, 2025
·
Stayed 4 nights
部屋は清潔で綺麗だったのですが、動物か魚のような臭いが終始していたのが不快でした。
部屋は清潔で綺麗だったのですが、動物か魚のような臭いが終始していたのが不快でした。
4
KIN KEUNG
Nov 17, 2023
·
Stayed 5 nights
302房間一入住已有強烈臭味，用消臭劑都毫無作用，感覺到由空調發出，希望能儘快跟進。
302房間一入住已有強烈臭味，用消臭劑都毫無作用，感覺到由空調發出，希望能儘快跟進。
10
まさと
Nov 14, 2024
·
Stayed 2 nights
部屋はとても綺麗で、洗濯機には洗剤もついていてありがたかったです。浴室乾燥は強力で、しっかり乾きました。 チェックインがタブレットで入力項目が多く、煩わしかったです。２部屋取っていたのですが、似たような項目を２回入力しなければならず大変でした。
部屋はとても綺麗で、洗濯機には洗剤もついていてありがたかったです。浴室乾燥は強力で、しっかり乾きました。 チェックインがタブレットで入力項目が多く、煩わしかったです。２部屋取っていたのですが、似たような項目を２回入力しなければならず大変でした。
10
SHUJIRO
Feb 12, 2025
·
Stayed 1 night
施設がとても清潔でまた利用したい
施設がとても清潔でまた利用したい
10
MATSUMI
Jan 31, 2026
·
Stayed 1 night
チェックインに時間がかかりましたが、事前チェックインをしておけばスムーズですね。すごく綺麗で快適でした、場所もいいと思います。
チェックインに時間がかかりましたが、事前チェックインをしておけばスムーズですね。すごく綺麗で快適でした、場所もいいと思います。
10
AI
May 31, 2025
·
Stayed 1 night
きれいで広くて設備も快適でした。 また長崎市内を訪れた時は利用したいです。
きれいで広くて設備も快適でした。 また長崎市内を訪れた時は利用したいです。
8
Jumpei
Jul 29, 2025
·
Stayed 2 nights
子連れで利用。快適な施設で満足しました。改善点は冷蔵庫の下から虫さんが出できてしまったこと、チェックイン時に宿泊税の支払いに手間取って、イライラしたこと、くらいです。 改善されて、コストも維持してもらえたらよいと思います。
子連れで利用。快適な施設で満足しました。改善点は冷蔵庫の下から虫さんが出できてしまったこと、チェックイン時に宿泊税の支払いに手間取って、イライラしたこと、くらいです。 改善されて、コストも維持してもらえたらよいと思います。
4
Naoe
Mar 6, 2024
·
Stayed 2 nights
宿泊を予約する際、ランドリーがあるとなっていたので、このホテルに決めたのに実際は洗濯機すらなく、おまけに部屋は埃だらけで、子供がハウスダストで咳が止まらなくなった。 車で宿泊したが、駐車場の予約が出来ない為、ゆっくり観光が出来ず、慌ただしかった。
宿泊を予約する際、ランドリーがあるとなっていたので、このホテルに決めたのに実際は洗濯機すらなく、おまけに部屋は埃だらけで、子供がハウスダストで咳が止まらなくなった。 車で宿泊したが、駐車場の予約が出来ない為、ゆっくり観光が出来ず、慌ただしかった。
8
Zaid
Aug 11, 2025
·
Stayed 10 nights
There were a lot of ants in our third floor room
There were a lot of ants in our third floor room
8
noguchi
Sep 21, 2024
·
Stayed 1 night
洗濯機、洗剤があり夏場の利用で家族分の汗かいた衣類を洗って浴室乾燥できたのは助かりました。部屋も清潔で良かったです。
洗濯機、洗剤があり夏場の利用で家族分の汗かいた衣類を洗って浴室乾燥できたのは助かりました。部屋も清潔で良かったです。
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, quiet, and comfortable, with kitchens and, in some units, washers and bathroom dryers. Downsides include limited storage or hangers, some awkward layouts, and mixed Wi-Fi access or information.
Related guest reviews
10
Marc
Apr 10, 2023
·
Stayed 2 nights
The hotel is a very modern building and it uses the newest technology for checkin and checkout. So when you get that message from them a couple of days before arriving don't delete it as it has key information in it. The rooms are large and very comfortable - probably the most comfortable bed we had while in Japan. The kitchenette was well-equipped with cutlery and plates etc. The shower was very powerful and the internet was pretty good. It's a 15 minute walk from the station and near the main sites in Nagasaki. One downside was the lack of English on all the devices so we struggled to work microwave, TV, heating etc. But overall highly recommend.
The hotel is a very modern building and it uses the newest technology for checkin and checkout. So when you get that message from them a couple of days before arriving don't delete it as it has key information in it. The rooms are large and very comfortable - probably the most comfortable bed we had while in Japan. The kitchenette was well-equipped with cutlery and plates etc. The shower was very powerful and the internet was pretty good. It's a 15 minute walk from the station and near the main sites in Nagasaki. One downside was the lack of English on all the devices so we struggled to work microwave, TV, heating etc. But overall highly recommend.
10
BUNYA
Aug 12, 2025
·
Stayed 2 nights
駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
6
Andrew
Dec 1, 2023
·
Stayed 4 nights
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
10
JUNJI
Nov 28, 2025
·
Stayed 2 nights
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
10
HIROKAZU
May 6, 2025
·
Stayed 1 night
立地も悪くなく、綺麗でした。目の前にコインパーキングもあり（満車でも近くにあります）、値段も良心的で良かったです。 ただ、部屋のWi-fiのパスワードが分からなかったのが（案内がなかった）残念でした。
立地も悪くなく、綺麗でした。目の前にコインパーキングもあり（満車でも近くにあります）、値段も良心的で良かったです。 ただ、部屋のWi-fiのパスワードが分からなかったのが（案内がなかった）残念でした。
8
sena
Mar 5, 2023
·
Stayed 1 night
めっちゃ広い
めっちゃ広い
10
Michael
May 10, 2025
·
Stayed 4 nights
Sehr schönes, geräumiges und neues Apartment mit vier bequemen Betten. Super für Familien. Aufzug und Rampe zum Eingang vorhanden. Check-In reibungslos. Relativ große Bad. Super Spielplatz ums Eck. Etwas wenig Platz im Eingangsbereich für Kinderwagen. Küchenausstattung ok. Wasserkochen (Nudeln) dauert leider ewig. ‚Wohnbereich‘ hat uns weniger gefallen. Eher ungeeignet zum Essen und Bank zu schmal zum liegen. Tablet, fest an der Wand installiert, konnte nur in Schlafmodus geschaltet werden und leuchtete noch relativ hell (Stört v.a. im Bett davor).
Sehr schönes, geräumiges und neues Apartment mit vier bequemen Betten. Super für Familien. Aufzug und Rampe zum Eingang vorhanden. Check-In reibungslos. Relativ große Bad. Super Spielplatz ums Eck. Etwas wenig Platz im Eingangsbereich für Kinderwagen. Küchenausstattung ok. Wasserkochen (Nudeln) dauert leider ewig. ‚Wohnbereich‘ hat uns weniger gefallen. Eher ungeeignet zum Essen und Bank zu schmal zum liegen. Tablet, fest an der Wand installiert, konnte nur in Schlafmodus geschaltet werden und leuchtete noch relativ hell (Stört v.a. im Bett davor).
6
Alisa
Dec 1, 2023
·
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
8
YUDAI
Apr 30, 2023
·
Stayed 3 nights
イメージとしてマンションに最低限の設備があるというような施設です。 綺麗に保たれており、清潔感があって広々としています。 ただテレビの高さが高く見にくかったり、クローゼットなど衣類の収納が全く無かったりと不便さも感じました。 ソファも背もたれがないので、何というか見の置き場があまりないので本当に寝るだけになりがちなのが勿体ないと感じます。 ホテルとしては値段の割に広いけれど、値段の割に設備はやや足りないといったところです。
イメージとしてマンションに最低限の設備があるというような施設です。 綺麗に保たれており、清潔感があって広々としています。 ただテレビの高さが高く見にくかったり、クローゼットなど衣類の収納が全く無かったりと不便さも感じました。 ソファも背もたれがないので、何というか見の置き場があまりないので本当に寝るだけになりがちなのが勿体ないと感じます。 ホテルとしては値段の割に広いけれど、値段の割に設備はやや足りないといったところです。
10
Joseph
Nov 12, 2024
·
Stayed 2 nights
The room was perfect, really large beds and plenty of room in the room to not get in each others way. Bathroom was also spacious. Would stay again. Highly recommended.
The room was perfect, really large beds and plenty of room in the room to not get in each others way. Bathroom was also spacious. Would stay again. Highly recommended.
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AI-generated summary based on recent guest reviews
Service
Unmanned, code-based self check-in and pre-arrival communication are frequently confusing or delayed; access emails/codes sometimes arrive late or not at all, and phone/tablet support can be hard to reach. When it works, check-in is quick.
Related guest reviews
10
MIEKO
Oct 24, 2024
·
Stayed 2 nights
こちらの不備もありましたが、連絡を取りたい時に電話が繋がらなかったので不安な気持ちになりました。 電話だけでも繋がれば助かります。 後は快適に過ごさせて頂きました。
こちらの不備もありましたが、連絡を取りたい時に電話が繋がらなかったので不安な気持ちになりました。 電話だけでも繋がれば助かります。 後は快適に過ごさせて頂きました。
6
Andrew
Dec 1, 2023
·
Stayed 4 nights
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
8
Benjamin
Jul 7, 2023
·
Stayed 4 nights
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
10
まさと
Nov 14, 2024
·
Stayed 2 nights
部屋はとても綺麗で、洗濯機には洗剤もついていてありがたかったです。浴室乾燥は強力で、しっかり乾きました。 チェックインがタブレットで入力項目が多く、煩わしかったです。２部屋取っていたのですが、似たような項目を２回入力しなければならず大変でした。
部屋はとても綺麗で、洗濯機には洗剤もついていてありがたかったです。浴室乾燥は強力で、しっかり乾きました。 チェックインがタブレットで入力項目が多く、煩わしかったです。２部屋取っていたのですが、似たような項目を２回入力しなければならず大変でした。
10
Toyoko
Sep 20, 2024
·
Stayed 2 nights
施設はとてもきれいで清掃も行き届いておりとても良かった。 ◇チャックインについて 事前チェックインのお知らせで情報を登録して行ったにも関わらず 宿泊税の清算はその場でクレジットカード情報を入力し精算実施しなければならず手間がかかり残念。 チェックインの方が何組も重なりフロントに入りきらず、暑い外で並んでいた。 また、クレジットカードを持っていない方もいて宿泊税の清算ができず困っていた。 ◇駐車場に関して 施設敷地内に4台、目の前にも普通車2台、軽1台分コインパーキングがあるが昼間は近隣のお仕事の方が停めていては入れない場合がある。夜は比較的空いている。 一方通行道路に面している事もあり、空き駐車場を探すのに苦労した。 予約時等のメールに近隣駐車場の場所と料金等の情報があると有難いと思った。 ◇設備について キッチンにふきんが無く、跳ねた水や食器が拭けず困った。(タオルで拭くわけにはいかないので；) ふきんかキッチンペーパーがあって欲しかった。
施設はとてもきれいで清掃も行き届いておりとても良かった。 ◇チャックインについて 事前チェックインのお知らせで情報を登録して行ったにも関わらず 宿泊税の清算はその場でクレジットカード情報を入力し精算実施しなければならず手間がかかり残念。 チェックインの方が何組も重なりフロントに入りきらず、暑い外で並んでいた。 また、クレジットカードを持っていない方もいて宿泊税の清算ができず困っていた。 ◇駐車場に関して 施設敷地内に4台、目の前にも普通車2台、軽1台分コインパーキングがあるが昼間は近隣のお仕事の方が停めていては入れない場合がある。夜は比較的空いている。 一方通行道路に面している事もあり、空き駐車場を探すのに苦労した。 予約時等のメールに近隣駐車場の場所と料金等の情報があると有難いと思った。 ◇設備について キッチンにふきんが無く、跳ねた水や食器が拭けず困った。(タオルで拭くわけにはいかないので；) ふきんかキッチンペーパーがあって欲しかった。
10
MATSUMI
Jan 31, 2026
·
Stayed 1 night
チェックインに時間がかかりましたが、事前チェックインをしておけばスムーズですね。すごく綺麗で快適でした、場所もいいと思います。
チェックインに時間がかかりましたが、事前チェックインをしておけばスムーズですね。すごく綺麗で快適でした、場所もいいと思います。
6
Alisa
Dec 1, 2023
·
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
8
Don
Dec 12, 2024
·
Stayed 2 nights
Failed to receive email detailing check in procedure . Locked out of property with dwindling phone battery capacity . Spoke to somebody whose English was terrible. Wasted nearly an hour getting in .
Failed to receive email detailing check in procedure . Locked out of property with dwindling phone battery capacity . Spoke to somebody whose English was terrible. Wasted nearly an hour getting in .
4
??
May 3, 2023
·
Stayed 2 nights
施設は新しいのもあって大変きれいです。 その点については満足です。 ただチェックインが面倒です。 何より「チェックイン情報は当日朝までに連絡」 とあるのにありませんでした。 こちらから連絡しなければ チェックインできなかったのではと思います。 このことについては一言もありませんでした。 大変失礼かと感じます。
施設は新しいのもあって大変きれいです。 その点については満足です。 ただチェックインが面倒です。 何より「チェックイン情報は当日朝までに連絡」 とあるのにありませんでした。 こちらから連絡しなければ チェックインできなかったのではと思います。 このことについては一言もありませんでした。 大変失礼かと感じます。
4
??
Jun 15, 2024
·
Stayed 1 night
メールがこなかった
メールがこなかった
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AI-generated summary based on recent guest reviews
Location
Walkable location about 10–15 minutes from Nagasaki Station, near tram stops and a convenience store, in a quiet area with museums and temples nearby. Immediate dining and grocery options are limited.
Related guest reviews
10
Avash
Sep 7, 2024
·
Stayed 1 night
It was convenient, spacious and very accessible.
It was convenient, spacious and very accessible.
6
SHO
Aug 17, 2023
·
Stayed 1 night
周辺に店舗はほとんどなく、幸いローソンが近くにあった為、多少の買い出しはできた。 他の方の口コミにも記載が多くあったが、チェックインの案内が未だに回っていない。 24時間前にチェックイン方法の案内が来るはずが当日朝も来なかった為、問い合わせを行い案内メールの送付依頼を行いメールが来た。 利用予定の方は案内メールが来なかった場合は現地に着く前に自分から問い合わせを行って案内メールの送付を依頼した方がスムーズに行くと思う。 実際、私は予め準備してたのでスムーズにチェックインできたが私の後にチェックインしようとしてた家族が分からず建物の前に立ち尽くしていたので軽く私が説明した。 後は、お風呂場に椅子が無いのはちょっと残念 清掃はされているのは分かってるが、地べたに座りたくない人は一定数居ると思う。 しょうがなく地面に座って洗ったが椅子くらいは備えて貰えるとありがたい。 アクセスや建物の清潔感は良い、また利用したいと思える部屋だった。
周辺に店舗はほとんどなく、幸いローソンが近くにあった為、多少の買い出しはできた。 他の方の口コミにも記載が多くあったが、チェックインの案内が未だに回っていない。 24時間前にチェックイン方法の案内が来るはずが当日朝も来なかった為、問い合わせを行い案内メールの送付依頼を行いメールが来た。 利用予定の方は案内メールが来なかった場合は現地に着く前に自分から問い合わせを行って案内メールの送付を依頼した方がスムーズに行くと思う。 実際、私は予め準備してたのでスムーズにチェックインできたが私の後にチェックインしようとしてた家族が分からず建物の前に立ち尽くしていたので軽く私が説明した。 後は、お風呂場に椅子が無いのはちょっと残念 清掃はされているのは分かってるが、地べたに座りたくない人は一定数居ると思う。 しょうがなく地面に座って洗ったが椅子くらいは備えて貰えるとありがたい。 アクセスや建物の清潔感は良い、また利用したいと思える部屋だった。
10
Walter
Jun 20, 2023
·
Stayed 3 nights
Excellent, spacious apartment within walking distance of most of the interesting stuff in Nagasaki. The apartment is situated on a quiet street and with plenty of sound insulation if you're a light sleeper. Check-in is a little awkward is all instructions are sent to you in Japanese, so you'll need to run it through google translate if you cannot read Japanese. The only downside is the relatively expensive parking options at the front of the apartment - about 1500 yen per day.
Excellent, spacious apartment within walking distance of most of the interesting stuff in Nagasaki. The apartment is situated on a quiet street and with plenty of sound insulation if you're a light sleeper. Check-in is a little awkward is all instructions are sent to you in Japanese, so you'll need to run it through google translate if you cannot read Japanese. The only downside is the relatively expensive parking options at the front of the apartment - about 1500 yen per day.
10
BUNYA
Aug 12, 2025
·
Stayed 2 nights
駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
10
Ramona
Dec 11, 2024
·
Stayed 3 nights
Love the place good location
Love the place good location
10
JUNJI
Nov 28, 2025
·
Stayed 2 nights
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
6
Eythan
Oct 13, 2025
·
Stayed 2 nights
Easy to get around on foot.
Easy to get around on foot.
8
Andrey
Jul 31, 2024
·
Stayed 3 nights
Very convenient
Very convenient
10
FUMIE
Sep 10, 2025
·
Stayed 2 nights
静かで落ち着いた地域で 過ごしやすかったです。 通りは 少し狭いのですが 交通量も少なく清潔でした。 コンビニまで5分ほど 市電の駅、バス停も2方向にあって 利用しやすかったです。 施設は セキュリティもしっかりしていて安心しました。また、聞きたいことはモニターで尋ねることができるのも良かったです。 部屋は 浴室も広く洗面所トイレも使いやすかったです。キッチンや食器調理道具も揃っていたので 長期滞在には 便利だと思いました。 3人で利用したのですが ベッドが2つしかないのは確認不足でした。 ソファーベッドでもあったら助かったのですが・・・
静かで落ち着いた地域で 過ごしやすかったです。 通りは 少し狭いのですが 交通量も少なく清潔でした。 コンビニまで5分ほど 市電の駅、バス停も2方向にあって 利用しやすかったです。 施設は セキュリティもしっかりしていて安心しました。また、聞きたいことはモニターで尋ねることができるのも良かったです。 部屋は 浴室も広く洗面所トイレも使いやすかったです。キッチンや食器調理道具も揃っていたので 長期滞在には 便利だと思いました。 3人で利用したのですが ベッドが2つしかないのは確認不足でした。 ソファーベッドでもあったら助かったのですが・・・
8
TORU
Feb 20, 2024
·
Stayed 2 nights
初めての利用、長崎ランタンフェスティバルの期間に利用しました。室内はとても綺麗で快適に過ごせました。付近にはお寺や博物館もあり、新地中華街に比べると地味ですが、逆に落ち着きがあり良いエリアです。機会あれば、また利用したいと思います。
初めての利用、長崎ランタンフェスティバルの期間に利用しました。室内はとても綺麗で快適に過ごせました。付近にはお寺や博物館もあり、新地中華街に比べると地味ですが、逆に落ち着きがあり良いエリアです。機会あれば、また利用したいと思います。
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Dining
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Related guest reviews
10
Marc
Apr 10, 2023
·
Stayed 2 nights
The hotel is a very modern building and it uses the newest technology for checkin and checkout. So when you get that message from them a couple of days before arriving don't delete it as it has key information in it. The rooms are large and very comfortable - probably the most comfortable bed we had while in Japan. The kitchenette was well-equipped with cutlery and plates etc. The shower was very powerful and the internet was pretty good. It's a 15 minute walk from the station and near the main sites in Nagasaki. One downside was the lack of English on all the devices so we struggled to work microwave, TV, heating etc. But overall highly recommend.
The hotel is a very modern building and it uses the newest technology for checkin and checkout. So when you get that message from them a couple of days before arriving don't delete it as it has key information in it. The rooms are large and very comfortable - probably the most comfortable bed we had while in Japan. The kitchenette was well-equipped with cutlery and plates etc. The shower was very powerful and the internet was pretty good. It's a 15 minute walk from the station and near the main sites in Nagasaki. One downside was the lack of English on all the devices so we struggled to work microwave, TV, heating etc. But overall highly recommend.
10
BUNYA
Aug 12, 2025
·
Stayed 2 nights
駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
10
Hsinyi
Mar 14, 2023
·
Stayed 2 nights
房間乾淨很舒適，附有餐具，門口有停車，要付費，不過價格算還行！下次有來還會想入住這邊
房間乾淨很舒適，附有餐具，門口有停車，要付費，不過價格算還行！下次有來還會想入住這邊
6
Andrew
Dec 1, 2023
·
Stayed 4 nights
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
10
????
Nov 18, 2024
·
Stayed 1 night
三世代のファミリー旅行で利用しました。 ベッドを含め、洗面所、トイレ、キッチン等清潔で快適に過ごす事ができて又利用したいと思いました。 シャワーのみでしたが、上からのシャワーヘッドが良かった。 小皿があると良かったかな。 宿泊者全員の入力に手間取り、事前の予約時にスマホから入力出来るように改善出来ませんか？
三世代のファミリー旅行で利用しました。 ベッドを含め、洗面所、トイレ、キッチン等清潔で快適に過ごす事ができて又利用したいと思いました。 シャワーのみでしたが、上からのシャワーヘッドが良かった。 小皿があると良かったかな。 宿泊者全員の入力に手間取り、事前の予約時にスマホから入力出来るように改善出来ませんか？
8
Benjamin
Jul 7, 2023
·
Stayed 4 nights
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
10
JUNJI
Nov 28, 2025
·
Stayed 2 nights
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
10
Toyoko
Sep 20, 2024
·
Stayed 2 nights
施設はとてもきれいで清掃も行き届いておりとても良かった。 ◇チャックインについて 事前チェックインのお知らせで情報を登録して行ったにも関わらず 宿泊税の清算はその場でクレジットカード情報を入力し精算実施しなければならず手間がかかり残念。 チェックインの方が何組も重なりフロントに入りきらず、暑い外で並んでいた。 また、クレジットカードを持っていない方もいて宿泊税の清算ができず困っていた。 ◇駐車場に関して 施設敷地内に4台、目の前にも普通車2台、軽1台分コインパーキングがあるが昼間は近隣のお仕事の方が停めていては入れない場合がある。夜は比較的空いている。 一方通行道路に面している事もあり、空き駐車場を探すのに苦労した。 予約時等のメールに近隣駐車場の場所と料金等の情報があると有難いと思った。 ◇設備について キッチンにふきんが無く、跳ねた水や食器が拭けず困った。(タオルで拭くわけにはいかないので；) ふきんかキッチンペーパーがあって欲しかった。
施設はとてもきれいで清掃も行き届いておりとても良かった。 ◇チャックインについて 事前チェックインのお知らせで情報を登録して行ったにも関わらず 宿泊税の清算はその場でクレジットカード情報を入力し精算実施しなければならず手間がかかり残念。 チェックインの方が何組も重なりフロントに入りきらず、暑い外で並んでいた。 また、クレジットカードを持っていない方もいて宿泊税の清算ができず困っていた。 ◇駐車場に関して 施設敷地内に4台、目の前にも普通車2台、軽1台分コインパーキングがあるが昼間は近隣のお仕事の方が停めていては入れない場合がある。夜は比較的空いている。 一方通行道路に面している事もあり、空き駐車場を探すのに苦労した。 予約時等のメールに近隣駐車場の場所と料金等の情報があると有難いと思った。 ◇設備について キッチンにふきんが無く、跳ねた水や食器が拭けず困った。(タオルで拭くわけにはいかないので；) ふきんかキッチンペーパーがあって欲しかった。
10
FUMIE
Sep 10, 2025
·
Stayed 2 nights
静かで落ち着いた地域で 過ごしやすかったです。 通りは 少し狭いのですが 交通量も少なく清潔でした。 コンビニまで5分ほど 市電の駅、バス停も2方向にあって 利用しやすかったです。 施設は セキュリティもしっかりしていて安心しました。また、聞きたいことはモニターで尋ねることができるのも良かったです。 部屋は 浴室も広く洗面所トイレも使いやすかったです。キッチンや食器調理道具も揃っていたので 長期滞在には 便利だと思いました。 3人で利用したのですが ベッドが2つしかないのは確認不足でした。 ソファーベッドでもあったら助かったのですが・・・
静かで落ち着いた地域で 過ごしやすかったです。 通りは 少し狭いのですが 交通量も少なく清潔でした。 コンビニまで5分ほど 市電の駅、バス停も2方向にあって 利用しやすかったです。 施設は セキュリティもしっかりしていて安心しました。また、聞きたいことはモニターで尋ねることができるのも良かったです。 部屋は 浴室も広く洗面所トイレも使いやすかったです。キッチンや食器調理道具も揃っていたので 長期滞在には 便利だと思いました。 3人で利用したのですが ベッドが2つしかないのは確認不足でした。 ソファーベッドでもあったら助かったのですが・・・
8
YUDAI
Apr 30, 2023
·
Stayed 3 nights
イメージとしてマンションに最低限の設備があるというような施設です。 綺麗に保たれており、清潔感があって広々としています。 ただテレビの高さが高く見にくかったり、クローゼットなど衣類の収納が全く無かったりと不便さも感じました。 ソファも背もたれがないので、何というか見の置き場があまりないので本当に寝るだけになりがちなのが勿体ないと感じます。 ホテルとしては値段の割に広いけれど、値段の割に設備はやや足りないといったところです。
イメージとしてマンションに最低限の設備があるというような施設です。 綺麗に保たれており、清潔感があって広々としています。 ただテレビの高さが高く見にくかったり、クローゼットなど衣類の収納が全く無かったりと不便さも感じました。 ソファも背もたれがないので、何というか見の置き場があまりないので本当に寝るだけになりがちなのが勿体ないと感じます。 ホテルとしては値段の割に広いけれど、値段の割に設備はやや足りないといったところです。
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AI-generated summary based on recent guest reviews
10
Alex
May 19, 2026
·
Stayed 1 night
Location is pretty good as walkable to mall and downtown area. Paid parking is onsite right in front with 3 spots ( and 3 spots for small cars opposite the small one way street)
Location is pretty good as walkable to mall and downtown area. Paid parking is onsite right in front with 3 spots ( and 3 spots for small cars opposite the small one way street)
8
Mark
Mar 28, 2026
·
Stayed 2 nights
Convenient location, very modern apartment with sensor-controlled lighting and a selectable hot water system. The check-in process was quite convoluted, including uploading passports / paying accommodation tax online / video chat.
Convenient location, very modern apartment with sensor-controlled lighting and a selectable hot water system. The check-in process was quite convoluted, including uploading passports / paying accommodation tax online / video chat.
10
JUNJI
Nov 28, 2025
·
Stayed 2 nights
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
6
Eythan
Oct 13, 2025
·
Stayed 2 nights
Easy to get around on foot.
Easy to get around on foot.
8
Zaid
Aug 11, 2025
·
Stayed 10 nights
There were a lot of ants in our third floor room
There were a lot of ants in our third floor room
FAQs about GRAND BASE Nagasaki City
Is breakfast offered at the property?
Breakfast is not provided at this property.
Are pets allowed at the property?
Pets are not allowed at this property. Service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in time starts at 15:00 and check-out time ends at 10:00. Early or late check-in/check-out may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located in Nagasaki, close to local landmarks such as Shofukuji Temple and Suwa Shrine. Natural beauty can be enjoyed at Nakashimagawa Park and Chuo Park.
What are the policies for guests staying with children?
Children are welcome at the property. Children up to the age of 6 years can stay for free when occupying the parent or guardian's room using existing bedding.
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Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-13: NO DATA
- 2026-10-14: 58.62415973960877USD
- 2026-10-15: 58.65415498062134USD
- 2026-10-16: 72.73275237747193USD
- 2026-10-17: 135.77647418807985USD
- 2026-10-18: 42.29578694114685USD
- 2026-10-19: 50.02153144691468USD
- 2026-10-20: 93.39069298675538USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 87.94124023910523USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 58.65415498062134USD
- 2026-10-30: 79.29210160827637USD
- 2026-10-31: NO DATA
- 2026-11-01: 83.62166941909791USD
- 2026-11-02: 78.15221415267945USD
- 2026-11-03: 45.57546155654907USD
- 2026-11-04: 48.3735219620514USD
- 2026-11-05: 68.36318806625367USD
- 2026-11-06: 68.37318932563782USD
- 2026-11-07: NO DATA
- 2026-11-08: 81.16851373382569USD
- 2026-11-09: 49.965024117965704USD
- 2026-11-10: 58.62415973960877USD
- 2026-11-11: 62.963728809814455USD
- 2026-11-12: 92.29080203155519USD
- 2026-11-13: 120.80328697616578USD
- 2026-11-14: NO DATA
- 2026-11-15: 81.46188400909425USD
- 2026-11-16: 49.945025867767335USD
- 2026-11-17: 54.96296034240723USD
- 2026-11-18: 49.945025867767335USD
- 2026-11-19: 68.37318932563782USD
- 2026-11-20: 104.25961604675294USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 60.03235669631958USD
- 2026-11-24: 49.945025867767335USD
- 2026-11-25: 73.80264382308961USD
- 2026-11-26: 54.294591928787234USD
- 2026-11-27: 62.963728809814455USD
- 2026-11-28: 181.9252388369751USD
- 2026-11-29: 58.395722950363165USD
- 2026-11-30: 53.85025514022828USD
- 2026-12-01: 58.395722950363165USD
- 2026-12-02: 58.395722950363165USD
- 2026-12-03: 54.28459066940308USD
- 2026-12-04: 68.37318932563782USD
- 2026-12-05: 81.47188099990845USD
- 2026-12-06: 72.19459669006348USD
- 2026-12-07: 54.294591928787234USD
- 2026-12-08: 65.30298197463989USD
- 2026-12-09: 65.30298197463989USD
- 2026-12-10: 58.65415498062134USD
- 2026-12-11: 68.37318932563782USD
- 2026-12-12: 81.47188099990845USD
- 2026-12-13: 49.965024117965704USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at10:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; There is no front desk at this property. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding;
Dining
Breakfast is not provided.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Popular amenities
Parking
Free Wi-Fi
Non-Smoking Rooms
Family Room
Parking Onsite
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi
Parking
Parking
Parking Onsite