Name: DWO Nopal
Address: Calle San Juan, 17, Puerto de la Cruz, Canary Islands, Spain, Puerto de la Cruz, Canary Islands, Spain
Rating: 9.07

Guest reviews

9.1

Superb

Based on 338 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At DWO Nopal, travelers highlight a central, walkable location, friendly staff, modern interiors, and a popular rooftop terrace with pool and scenic views, creating an easy base for exploring Puerto de la Cruz and nearby attractions. Guests consistently praise overall cleanliness and value. Common tradeoffs include limited or challenging parking, occasional street or rooftop noise, and a few notes about housekeeping, hard mattresses, or minor tech and air-conditioning hiccups. A solid choice for travelers prioritizing style, service, and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Johannes

Apr 6, 2026

·

Stayed 1 night

Very friendly staff. Quiet room. Good bed. Good AC. Okay breakfast, not much for vegetarian to eat. Room could have been vaccuumed better.

10

Reiko

Jan 25, 2026

·

Stayed 4 nights

100% recommendation!!! Smaller hotel. Location in the middle of the older part of Puerto de la Cruz. Close/walking distance to everything. Nice and clean room. Friendly and helpful staff. Great breakfast buffet. Only (little) lowlight: WiFi - in my room - could be a bit better.

10

Connor

Dec 16, 2025

·

Stayed 2 nights

Great location and really genuine nice staff

10

michael

Nov 6, 2025

·

Stayed 4 nights

What stands out at Nopal is the staff, they were approachable, always happy to help and as accommodating as possible with our requests. The hotel was refurbished a couple of years back and they’ve made a nice job of what you can imagine was an older building. Breakfast was super tasty, with a wide array of different foods, hot and cold and the cherry was eggs made your way with tasty bacon 👌 The front of house staff, be it as reception or at breakfast we’re always on hand to assist. The rooms were of a good size, the bathroom had its quirks as you’ll find out but nothing you can’t work around. We had the room cleaned again the following day as we thought it might have been rushed before we checked in. Would happily returns as overall, it was a pleasant experience. We would recommend the little pastry shop just outside to the left 🙂

10

Caroline

Mar 16, 2025

·

Stayed 2 nights

Lovely & recently refurbished hotel in the town centre, short walk from bus station. Staff excellent & free yoga class a bonus

Calle San Juan, 17, Puerto de la Cruz, Canary Islands, Spain

Location

DWO Nopal is in the heart of Puerto de la Cruz, within a 5-minute walk of Tenerife Beaches and Plaza del Charco. This hotel is 0.2 mi (0.2 km) from San Telmo Promenade and 0.5 mi (0.9 km) from Lago Martianez Swimming Pools.

La Vola(0.1 miles)

Timanfaya Theater(0.1 miles)

San Juan Church(0.1 miles)

Church of Nuestra Senora de la Pena de Francia(0.2 miles)

Playa del Muelle(0.2 miles)

Plaza del Charco(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 14 for adults and EUR 7 for children.

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available for a fee; guests should contact the property in advance to arrange this.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details on room accessibility are not provided.

The hotel is located in the heart of Puerto de la Cruz, within a 5-minute walk of Tenerife Beaches and Plaza del Charco. It is 0.2 km from San Telmo Promenade and 0.5 km from Lago Martianez Swimming Pools.

Yes, the property features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Children are allowed at the property, but specific age policies for free stays are not provided.

Guests must contact the property in advance to reserve cribs or infant beds. Details on extra beds or associated costs are not specified.

DWO Nopal

Amenities

Property description