citizenM Geneva
US$289
/ night
Avg. for November
Prices for citizenM Geneva
Select dates to see prices and availability
US$289
/ night
Avg. for November
Monthly average prices
Nightly prices at citizenM Geneva average US$216 in the cheapest month (August) and US$470 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$225 |
| February | US$242 |
| March | US$258 |
| April | US$387 |
| May | US$394 |
| June | US$470 |
| July | US$313 |
| August | US$216 |
| September | US$358 |
| October | US$298 |
| November | US$289 |
| December | US$266 |
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Nov · US$289
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Most expensive: June (~US$470)
Cheapest: August (~US$216)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.
Dining
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 144 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at citizenM Geneva, you'll be centrally located in Geneva, steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. This hotel is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.
What's nearby
Molard Tower(0.2 Miles)
Rue du Rhône(0.2 Miles)
Tavel House History Museum(0.3 Miles)
Chapel of the Maccabees(0.3 Miles)
Saint-Pierre Cathedral(0.3 Miles)
International Museum of the Reformation(0.3 Miles)
Grand Theatre Opera(0.3 Miles)
Cité du Temps(0.3 Miles)
Calvin Auditory(0.3 Miles)
Rousseau Island(0.3 Miles)
English Garden Park(0.3 Miles)
Geneva Conservatory of Music(0.3 Miles)
Treille Promenade(0.4 Miles)
Flower Clock(0.4 Miles)
Place du Bourg-de-Four(0.4 Miles)
The preferred airport for citizenM Geneva is Geneva International Airport (GVA)(4.1 Miles)
Free wi-fi
Restaurant
Non-smoking rooms
Business centre
Luggage storage
Allergy-free room available
Location
31-33 Rue de la Rotisserie, Geneva, Switzerland
Molard Tower (0.2 Miles)
Rue du Rhône (0.2 Miles)
Tavel House History Museum (0.3 Miles)
Chapel of the Maccabees (0.3 Miles)
Saint-Pierre Cathedral (0.3 Miles)
International Museum of the Reformation (0.3 Miles)
Room options
17
Premium Room, 1 King Bed (View)
Room details
1 Extra-Large Double Bed
Sleeps 2
151 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Room, 1 King Bed (High Floor)
Room details
1 Extra-Large Double Bed
Sleeps 2
151 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
151 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
151 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of citizenM Geneva
8.7
Fabulous
Based on 2,213 verified reviews
What guests think
AI-generated summary based on recent guest reviews
citizenM Geneva earns praise for its unbeatable central location near the Old Town, lake and transport, a lively lobby bar, and a modern, tech-forward setup with compact, cleverly designed rooms featuring comfortable beds and excellent showers.
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What guests think
citizenM Geneva earns praise for its unbeatable central location near the Old Town, lake and transport, a lively lobby bar, and a modern, tech-forward setup with compact, cleverly designed rooms featuring comfortable beds and excellent showers.
Many note the platform bed is accessible from one side only, storage is tight, and glass bathroom elements reduce privacy. Service is widely described as friendly and helpful, though some report hiccups with housekeeping, billing or reservations. Breakfast and coffee are well liked but can feel pricey, and the self check-in and in-room iPad controls suit some guests more than others. Expect a stylish, efficient base ideal for short city stays.
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AI-generated summary based on recent guest reviews
Facilities
Modern communal spaces with a lively 24/7 bar and self check-in kiosks; rooms use iPad/app controls. Some guests miss in-room tea/coffee and parking, and note extras like an ironing room and free water stations.
Related guest reviews
6
Terry
26 May 2024
·
Stayed 3 nights
No laundry service. No iron or ironing board in your room. You have to go to a separate "ironing room". Ridiculously small rooms. You have to climb into the bed from the bottom and no place to put your phone alongside the bed.
No laundry service. No iron or ironing board in your room. You have to go to a separate "ironing room". Ridiculously small rooms. You have to climb into the bed from the bottom and no place to put your phone alongside the bed.
10
Julia
4 Dec 2024
·
Stayed 3 nights
Great modern spot in old Geneva. Walk to shops, lake, restaurants and transit. Very eco friendly.
Great modern spot in old Geneva. Walk to shops, lake, restaurants and transit. Very eco friendly.
10
Akram
7 Jun 2025
·
Stayed 1 night
Very conveniently positioned hotel in Old Town Geneva. It is very modern and quite IT focused but there are still plenty of staff to assist and they do so with a smile even when they are very busy. We were recommended a room on the rue de la rotisserie side of the building which was nice as it was quiet and we woke up with the greenery of the trees.The room was spotless but is quite small with the bed wedged in between the outer window and the wall of the bathroom with no circulation space around. Clearly it's for those who won't spend much time in the room which was perfect for us as we were out all day. The washbasin is in the room and not in the bathroom, which was also fine for us but may not be for everyone. The bathroom is modern and clean with a good walk-in shower. There is space to hang up clothes and there is a safe but no tea and coffee making facilities. You can't open the windows but we didn't think this was an issue. The 24h bar downstairs is a nice touch. We didn't have breakfast but we ate there once in the evening and the food was good. All in all we had a really good stay and we would definitely recommend the hotel for those on a city break.
Very conveniently positioned hotel in Old Town Geneva. It is very modern and quite IT focused but there are still plenty of staff to assist and they do so with a smile even when they are very busy. We were recommended a room on the rue de la rotisserie side of the building which was nice as it was quiet and we woke up with the greenery of the trees.The room was spotless but is quite small with the bed wedged in between the outer window and the wall of the bathroom with no circulation space around. Clearly it's for those who won't spend much time in the room which was perfect for us as we were out all day. The washbasin is in the room and not in the bathroom, which was also fine for us but may not be for everyone. The bathroom is modern and clean with a good walk-in shower. There is space to hang up clothes and there is a safe but no tea and coffee making facilities. You can't open the windows but we didn't think this was an issue. The 24h bar downstairs is a nice touch. We didn't have breakfast but we ate there once in the evening and the food was good. All in all we had a really good stay and we would definitely recommend the hotel for those on a city break.
10
Brenda
14 Sept 2025
·
Stayed 2 nights
Very modern and clean hotel, amazing staff and facilities. Cool bar with a DJ
Very modern and clean hotel, amazing staff and facilities. Cool bar with a DJ
10
Eugene
31 Mar 2024
·
Stayed 2 nights
Loved this hotel, same quality as its Zurich counterpart, only difference was some staff are less friendly (other staff were wonderful!) A little smile on their faces would make the hotel much more welcoming. Unlimited tap and sparkling water, linens/towels were clean, room was comfortable and clean too. Location was perfect, right at the old town.
Loved this hotel, same quality as its Zurich counterpart, only difference was some staff are less friendly (other staff were wonderful!) A little smile on their faces would make the hotel much more welcoming. Unlimited tap and sparkling water, linens/towels were clean, room was comfortable and clean too. Location was perfect, right at the old town.
8
YEH HSIA
3 May 2025
·
Stayed 3 nights
It’s a wonderfully hotel. However it’s not easy to find the super market to buy fruits or food. No coffee to provide unless you spend money to buy it at their restaurant.
It’s a wonderfully hotel. However it’s not easy to find the super market to buy fruits or food. No coffee to provide unless you spend money to buy it at their restaurant.
10
Kathleen
21 Jun 2024
·
Stayed 2 nights
Really comfortable hotel experience. Loved the free sparking water station at the bar, loved the gay Pride flags everywhere, love how staff were super helpful q d chill, excellent central location. Excellent for solo traveler
Really comfortable hotel experience. Loved the free sparking water station at the bar, loved the gay Pride flags everywhere, love how staff were super helpful q d chill, excellent central location. Excellent for solo traveler
2
SAFIA
23 Dec 2022
·
Stayed 2 nights
VOLEURS !!! - Chambres extrêmement petites pour le prix, on ne peut même pas faire un tour du lit car collé à la fenêtre et au mur. Impossible d’ouvrir la valise a moins que de la mettre sur le lit -pas de parking!!! Et aucun renseignement de comment se garer car self checkin -petit déjeuner pauvre et digne d’un hôtel économe sur autoroute -le pire c’est les 50€ qu’on m’a prélevé 30 minute après le départ alors que j’avais déjà tout réglé chambre et petite déjeuner ainsi que la taxe de séjour. Au checkout on m’a dit que tout était ok et zéro à payer. C’est simplement du vol!!! Impossible de joindre l’hôtel pas téléphone même en attendant 10 minutes en ligne. Plus jamais je ne remets mes pieds là-bas, à déconseiller vraiment car rapport qualité prix médiocre. Trop cher pour rien. En plus ils se servent sur y’a carte bancaire après ton départ.
VOLEURS !!! - Chambres extrêmement petites pour le prix, on ne peut même pas faire un tour du lit car collé à la fenêtre et au mur. Impossible d’ouvrir la valise a moins que de la mettre sur le lit -pas de parking!!! Et aucun renseignement de comment se garer car self checkin -petit déjeuner pauvre et digne d’un hôtel économe sur autoroute -le pire c’est les 50€ qu’on m’a prélevé 30 minute après le départ alors que j’avais déjà tout réglé chambre et petite déjeuner ainsi que la taxe de séjour. Au checkout on m’a dit que tout était ok et zéro à payer. C’est simplement du vol!!! Impossible de joindre l’hôtel pas téléphone même en attendant 10 minutes en ligne. Plus jamais je ne remets mes pieds là-bas, à déconseiller vraiment car rapport qualité prix médiocre. Trop cher pour rien. En plus ils se servent sur y’a carte bancaire après ton départ.
10
Jeffery
4 Aug 2025
·
Stayed 2 nights
This is the way a hotel should be in the modern age. Easy self check-in and check-out (with staff nearby eager to help). You can control the lights, blinds, TV, etc from the app on your phone. The room was modern and very comfortable. And right in the centre of the city!
This is the way a hotel should be in the modern age. Easy self check-in and check-out (with staff nearby eager to help). You can control the lights, blinds, TV, etc from the app on your phone. The room was modern and very comfortable. And right in the centre of the city!
8
Diane
13 Jun 2023
·
Stayed 5 nights
Possibilité de remplir sa gourde d’eau Très pratique et surtout écologique
Possibilité de remplir sa gourde d’eau Très pratique et surtout écologique
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as very clean and well kept. A few guests noted missed or on-request housekeeping and occasional minor dust.
Related guest reviews
10
Philippe
19 Jul 2025
·
Stayed 2 nights
Hébergement parfaitement situé, propre et personnel accueillant et serviable.
Hébergement parfaitement situé, propre et personnel accueillant et serviable.
10
James
7 Feb 2023
·
Stayed 2 nights
The room was small but okay for a short stay with me case, but longer with more luggage would not have been feasible. Location and facilities within the room were excellent and spotless.
The room was small but okay for a short stay with me case, but longer with more luggage would not have been feasible. Location and facilities within the room were excellent and spotless.
8
Bassem
3 Sept 2025
·
Stayed 3 nights
Clean and nice and good service
Clean and nice and good service
10
Paul
17 Aug 2024
·
Stayed 1 night
The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!
The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!
10
George
5 Jan 2025
·
Stayed 1 night
We had an excellent stay, awesome staff and bar/breakfast area. Ideally located in Geneva city center. Very clean, great bed, and great shower!
We had an excellent stay, awesome staff and bar/breakfast area. Ideally located in Geneva city center. Very clean, great bed, and great shower!
10
Thomas
3 Sept 2025
·
Stayed 2 nights
Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.
Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.
10
Nicola
19 Nov 2025
·
Stayed 2 nights
Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff
Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff
10
Sarmad
26 Apr 2024
·
Stayed 6 nights
Excellent,very clean,friendly staff,close to the city.
Excellent,very clean,friendly staff,close to the city.
8
Alan
7 Nov 2024
·
Stayed 3 nights
Modern pod style room, superb location and all in great condition. A little bit of dust here and there in nooks and crannies, but generally very clean.
Modern pod style room, superb location and all in great condition. A little bit of dust here and there in nooks and crannies, but generally very clean.
8
Zheyi
23 Sept 2024
·
Stayed 3 nights
Located in the city center. Nice and clean, as always.
Located in the city center. Nice and clean, as always.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are compact and high-tech with comfortable king beds, strong showers, blackout blinds and good soundproofing. Many mention limited space and storage, the bed against the wall with access on one side, semi-transparent bathroom elements, and limited in-room amenities.
Related guest reviews
8
Brenda
22 Sept 2025
·
Stayed 1 night
AC did not work one of the days, the room was tiny but they switched us to. Bit bigger room later on.
AC did not work one of the days, the room was tiny but they switched us to. Bit bigger room later on.
8
Lynda
17 Feb 2024
·
Stayed 2 nights
Super helpful staff and great location. Room layout a bit quirky, with the bathroom in the room only separated by frosted screen and the bed against window so partner has to climb over you to get out.
Super helpful staff and great location. Room layout a bit quirky, with the bathroom in the room only separated by frosted screen and the bed against window so partner has to climb over you to get out.
10
William
12 Jul 2025
·
Stayed 3 nights
Modern, comfortable and great location. This was a great place to stay for our time in Geneva. The room is fairly small, but the space is used well. The use of technology is great, with smart lighting and motorized blinds controlled by ipad or phone app or physical switches on the wall. 15 minute walk to bus/train station. The king bed is comfortable, the air conditioner was perfect and the shower pressure and water temp were excellent. All the main sights are within walking distance or hop on the tram for 15 minutes to get to the UN building. Overall a great experience staying at this hotel.
Modern, comfortable and great location. This was a great place to stay for our time in Geneva. The room is fairly small, but the space is used well. The use of technology is great, with smart lighting and motorized blinds controlled by ipad or phone app or physical switches on the wall. 15 minute walk to bus/train station. The king bed is comfortable, the air conditioner was perfect and the shower pressure and water temp were excellent. All the main sights are within walking distance or hop on the tram for 15 minutes to get to the UN building. Overall a great experience staying at this hotel.
8
Thomas
10 Nov 2025
·
Stayed 3 nights
My room was internal facing. It was clean, quiet and had good ventilation. Most things can be controlled with the iPad for convenience. The hotel is also in a great location.
My room was internal facing. It was clean, quiet and had good ventilation. Most things can be controlled with the iPad for convenience. The hotel is also in a great location.
8
Helen
8 Sept 2023
·
Stayed 2 nights
Rooms are very very small but nicely decorated. No coffee in the rooms which was disappointing. Hotel is funky and new and beds are comfortable.
Rooms are very very small but nicely decorated. No coffee in the rooms which was disappointing. Hotel is funky and new and beds are comfortable.
8
Joseph
30 Nov 2025
·
Stayed 2 nights
Great location and customer service. Room small but high tech so very user friendly. Shower and bathroom is compact and has an excellent water pressure. However, limited amenities in the room. It is in a great location and walking distance to shops, restaurants and site of interest. Recommended for those quick weekend trip to Geneva. Thank you.
Great location and customer service. Room small but high tech so very user friendly. Shower and bathroom is compact and has an excellent water pressure. However, limited amenities in the room. It is in a great location and walking distance to shops, restaurants and site of interest. Recommended for those quick weekend trip to Geneva. Thank you.
10
Kristine
6 Sept 2025
·
Stayed 2 nights
The bed was very comfortable but up against 3 walls so difficult to get in and out of. The staff was amazing and so polite and helpful!!! It was right in the middle of everything, very walkable. Great hotel
The bed was very comfortable but up against 3 walls so difficult to get in and out of. The staff was amazing and so polite and helpful!!! It was right in the middle of everything, very walkable. Great hotel
10
Kane
8 Oct 2024
·
Stayed 2 nights
Room was great, the room was stuffy a window would of been helpful. But we had a great stay. We would return.
Room was great, the room was stuffy a window would of been helpful. But we had a great stay. We would return.
4
Eva
8 Oct 2025
·
Stayed 2 nights
Do not stay here unless you enjoy crawling over your partner at night on your way to the bathroom.. The bed is against the walls and the window on three sides, so there is only one side to get in and out. Whoever came up with this idea?? Also, the bathroom walls - glass - are semi-transparent, so there's very little privacy. The room is very small and there is barely any space to unpack. The hotel itself is in a great location and is clean and good-looking.
Do not stay here unless you enjoy crawling over your partner at night on your way to the bathroom.. The bed is against the walls and the window on three sides, so there is only one side to get in and out. Whoever came up with this idea?? Also, the bathroom walls - glass - are semi-transparent, so there's very little privacy. The room is very small and there is barely any space to unpack. The hotel itself is in a great location and is clean and good-looking.
10
Arnold
21 Jun 2025
·
Stayed 3 nights
Citizen M Geneve is a unique experience in an ideal location. The room is tiny but the experience is an expanded digtial realm controlled by a tablet supplied by the hotel. It contains radio, TV, workouts, mood setting environments and more. The staff is very helpful. It also has easy access to trams and airport bus, restaurants, and shops.
Citizen M Geneve is a unique experience in an ideal location. The room is tiny but the experience is an expanded digtial realm controlled by a tablet supplied by the hotel. It contains radio, TV, workouts, mood setting environments and more. The staff is very helpful. It also has easy access to trams and airport bus, restaurants, and shops.
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AI-generated summary based on recent guest reviews
Service
Staff are broadly praised as friendly, welcoming and helpful, with several standout mentions. Some guests, however, reported issues such as rude interactions, housekeeping/billing lapses, or booking problems.
Related guest reviews
10
Jonathan
25 Nov 2025
·
Stayed 2 nights
Great location, service, amenities, staff
Great location, service, amenities, staff
8
Laurie-Ann
16 Aug 2024
·
Stayed 6 nights
Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.
Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.
6
Kathleen
19 Aug 2023
·
Stayed 2 nights
The hotel meets expectation but they unfortunately double booked and we were told there was no room for us on arrival at 1am, despite having paid and secured booking well in advance. They accommodated us elsewhere but it was vey poorly managed, taking over an hour to arrange alternative accom. We were totally exhausted.
The hotel meets expectation but they unfortunately double booked and we were told there was no room for us on arrival at 1am, despite having paid and secured booking well in advance. They accommodated us elsewhere but it was vey poorly managed, taking over an hour to arrange alternative accom. We were totally exhausted.
10
Kelan
28 Nov 2025
·
Stayed 2 nights
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
2
solly
20 Oct 2025
·
Stayed 2 nights
Terrible reception and lack of respect with guest from the staff.
Terrible reception and lack of respect with guest from the staff.
6
Abdulrazzaq
6 Aug 2025
·
Stayed 2 nights
The only problem is that they stick to the timing of check out which is at 11, if you want a check out at 12 youll pay for it
The only problem is that they stick to the timing of check out which is at 11, if you want a check out at 12 youll pay for it
10
Kathy
3 Jun 2025
·
Stayed 2 nights
From check in to check out the staff was amazing! The friendliest during my entire trip. I am excited to hear this is becoming a Marriott hotel I work fot the JW Marriott brand and would steal your associates if I could! Thank You for an amazing experience! Kathy
From check in to check out the staff was amazing! The friendliest during my entire trip. I am excited to hear this is becoming a Marriott hotel I work fot the JW Marriott brand and would steal your associates if I could! Thank You for an amazing experience! Kathy
10
Georgia
30 Sept 2025
·
Stayed 3 nights
PLEASE GIVE AKIM A RAISE! I have never had better service in a hotel. Great location and great staff.
PLEASE GIVE AKIM A RAISE! I have never had better service in a hotel. Great location and great staff.
4
Dominique
11 Jul 2024
·
Stayed 1 night
This hotel is centrally located, and on the more affordable side for Geneva. Although prices become unjustifiably astronomical during off season - extortion in January anyone? Bear in mind too that while they costs slightly less than the neighbours, the rooms are significantly smaller. As a regular traveller staying here, however, my worst experience was this past week, when my jacket was stolen from my room. I had forgotten my jacket on the chair in my room upon check out. I immediately contacted the hotel and asked them to recover the jacket from my room and put it aside for me. However, they did not go check in the room that day, and waited until the next day....WHY? No one knows. Surprise surprise, by the next day, my jacket has already vanished. Was it the cleaners? Was it the person who stayed in the room that night? Was it someone else? We will never know. What remains though is that theft is unacceptable. Beware of leaving any items in your room in this place.
This hotel is centrally located, and on the more affordable side for Geneva. Although prices become unjustifiably astronomical during off season - extortion in January anyone? Bear in mind too that while they costs slightly less than the neighbours, the rooms are significantly smaller. As a regular traveller staying here, however, my worst experience was this past week, when my jacket was stolen from my room. I had forgotten my jacket on the chair in my room upon check out. I immediately contacted the hotel and asked them to recover the jacket from my room and put it aside for me. However, they did not go check in the room that day, and waited until the next day....WHY? No one knows. Surprise surprise, by the next day, my jacket has already vanished. Was it the cleaners? Was it the person who stayed in the room that night? Was it someone else? We will never know. What remains though is that theft is unacceptable. Beware of leaving any items in your room in this place.
10
Alan
22 Mar 2024
·
Stayed 1 night
Our stay at the hotel was remarkable from start to finish, especially with the seamless self-service check-in/out process. What truly set our experience apart was the extraordinary service from Nabil, the barman. He went above and beyond by securing us a reservation at a highly sought-after local Swiss restaurant, demonstrating exceptional dedication to guest satisfaction. Nabil’s efforts greatly enhanced our stay, making him a standout staff member worthy of recognition. The room, controlled entirely via iPad, offered a modern and convenient touch, although the bed design required a bit of maneuvering. Despite this minor point, we thoroughly enjoyed our stay and would strongly recommend this hotel for its blend of tech-forward amenities and stellar service, with a special mention to Nabil for his commendable hospitality. We’re already looking forward to our next visit.
Our stay at the hotel was remarkable from start to finish, especially with the seamless self-service check-in/out process. What truly set our experience apart was the extraordinary service from Nabil, the barman. He went above and beyond by securing us a reservation at a highly sought-after local Swiss restaurant, demonstrating exceptional dedication to guest satisfaction. Nabil’s efforts greatly enhanced our stay, making him a standout staff member worthy of recognition. The room, controlled entirely via iPad, offered a modern and convenient touch, although the bed design required a bit of maneuvering. Despite this minor point, we thoroughly enjoyed our stay and would strongly recommend this hotel for its blend of tech-forward amenities and stellar service, with a special mention to Nabil for his commendable hospitality. We’re already looking forward to our next visit.
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AI-generated summary based on recent guest reviews
Location
Exceptionally central—steps to the Old Town, lake, shopping and public transport (including bus 10). Easy to walk most sights and reach the airport or station.
Related guest reviews
10
luis
9 Dec 2025
·
Stayed 1 night
Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.
Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.
10
Genius
24 Jan 2026
·
Stayed 4 nights
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
10
Morgan
10 Aug 2024
·
Stayed 1 night
Good value, good location in central Geneva - short walk from train station, close to lake front, old town and shopping district. Staff friendly and helpful, room spacious and clean.
Good value, good location in central Geneva - short walk from train station, close to lake front, old town and shopping district. Staff friendly and helpful, room spacious and clean.
10
Richard
25 Nov 2025
·
Stayed 3 nights
Very helpful staff, lovely area around the cathedral a 6 minute walk uphill. Many attractive bars and very smart art gallery (De Jonckheere). Easy access to/ from airport bus number10 which takes under 30 minutes and stops 3 minute walk away towards lake side.
Very helpful staff, lovely area around the cathedral a 6 minute walk uphill. Many attractive bars and very smart art gallery (De Jonckheere). Easy access to/ from airport bus number10 which takes under 30 minutes and stops 3 minute walk away towards lake side.
10
Steven
26 Oct 2023
·
Stayed 2 nights
Outstanding hotel! Perfect location in Geneva.
Outstanding hotel! Perfect location in Geneva.
10
James
7 Aug 2024
·
Stayed 2 nights
Staff is super friendly and welcoming. Super fast check-in/out. Very close to the waterfront. Public trans is incredible (as it is in all of Switzerland).
Staff is super friendly and welcoming. Super fast check-in/out. Very close to the waterfront. Public trans is incredible (as it is in all of Switzerland).
8
Gabriel
16 Jul 2025
·
Stayed 2 nights
The location of this hotel is top. Great. Right in the middle of town. The rooms are small. Very compact but for one or 2 nights it’s okay. Nice bed. Good linens.
The location of this hotel is top. Great. Right in the middle of town. The rooms are small. Very compact but for one or 2 nights it’s okay. Nice bed. Good linens.
10
Jan
29 Jul 2025
·
Stayed 3 nights
A nice hotel in the centre of Geneva. It is right on the edge of the Old City, so a short walk up the hill gets you to many interesting restaurants. In the other direction it is a five minute walk to the promenade on the lake.
A nice hotel in the centre of Geneva. It is right on the edge of the Old City, so a short walk up the hill gets you to many interesting restaurants. In the other direction it is a five minute walk to the promenade on the lake.
10
Eren
9 May 2024
·
Stayed 1 night
Das Hotel liegt mitten in der Einkaufsstraße. Da Innenstadt von Genf sehr übersichtlich ist, lässt sich die Stadt zu Fuß erkunden. Wer nicht laufen möchte, die freundlichen Mitarbeiter vom Empfang ansprechen, dann gibt es eine kostenlose Öpnv Tageskarte. Das Zimmer ist sauber, eher klein aber sehr leise. Alles lässt sich per Ipad Mini bedienen. Ich hatte einen tollen Blick auf Place du Molard und ein Stückchen vom Genfer See.
Das Hotel liegt mitten in der Einkaufsstraße. Da Innenstadt von Genf sehr übersichtlich ist, lässt sich die Stadt zu Fuß erkunden. Wer nicht laufen möchte, die freundlichen Mitarbeiter vom Empfang ansprechen, dann gibt es eine kostenlose Öpnv Tageskarte. Das Zimmer ist sauber, eher klein aber sehr leise. Alles lässt sich per Ipad Mini bedienen. Ich hatte einen tollen Blick auf Place du Molard und ein Stückchen vom Genfer See.
10
Claire
19 Aug 2025
·
Stayed 1 night
Great location, walking distance to everything, cool decor and vibe, the Geneva pass card was a great extra!
Great location, walking distance to everything, cool decor and vibe, the Geneva pass card was a great extra!
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AI-generated summary based on recent guest reviews
Dining
Breakfast and coffee receive strong reviews for quality and the bar has a good vibe, with food and drink available 24/7. Several guests found prices high.
Related guest reviews
10
Massimiliano
1 Oct 2025
·
Stayed 4 nights
Excellent staff and cosy environment. Only negative is the overpriced tea:10 CHF for two hot tea is a nonsense when a cappuccino at the high street coffee bar is 3.50 CHF each
Excellent staff and cosy environment. Only negative is the overpriced tea:10 CHF for two hot tea is a nonsense when a cappuccino at the high street coffee bar is 3.50 CHF each
10
Kelan
28 Nov 2025
·
Stayed 2 nights
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
8
Kris
18 Dec 2024
·
Stayed 3 nights
Stayed for 3 nights. The hotel was very central and well located. The rooms whilst modestly sized were well equipped and cleverly designed. Negative was the cost of breakfast at €28 per person per night.
Stayed for 3 nights. The hotel was very central and well located. The rooms whilst modestly sized were well equipped and cleverly designed. Negative was the cost of breakfast at €28 per person per night.
10
Dave
30 Jun 2025
·
Stayed 1 night
Breakfast was very good
Breakfast was very good
10
Maria
25 Sept 2025
·
Stayed 3 nights
Amazing breakfast!
Amazing breakfast!
10
Shihe
14 Aug 2025
·
Stayed 2 nights
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
8
Ann
15 Jun 2025
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Stayed 7 nights
One staff bad customer service, the iPads in every room is a redundant gimmick. The negronis were excellent. Get your free travel card when you check-in
One staff bad customer service, the iPads in every room is a redundant gimmick. The negronis were excellent. Get your free travel card when you check-in
8
Miriam
16 Aug 2024
·
Stayed 2 nights
A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again
A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again
8
Jennifer
5 Mar 2025
·
Stayed 1 night
Excellent place to stay in the best part of Geneva, but room was very small and you have to be okay with controlling the lights, et al on a digital device/app. I loved the cheerful public space downstairs, and overall vibe. Breakfast was excellent.
Excellent place to stay in the best part of Geneva, but room was very small and you have to be okay with controlling the lights, et al on a digital device/app. I loved the cheerful public space downstairs, and overall vibe. Breakfast was excellent.
8
Annette
26 Jun 2025
·
Stayed 1 night
Nice hotel in an excellent location right in the hub of everything. The room was very clean with a very comfortable bed and given the location the soundproofing and blackout blinds were spot on for a quiet sound nights sleep. Breakfast was good and staff lovely, very accommodating - fab coffee baristas! My only criticism is that there was no wash/freshen facilities available as there is with most hotels so if you’re staying on in the area on check out day storing luggage isn’t a problem but freshening up for your onward journey is .. but aside of that it’s a nice city hotel and I’d recommend it.
Nice hotel in an excellent location right in the hub of everything. The room was very clean with a very comfortable bed and given the location the soundproofing and blackout blinds were spot on for a quiet sound nights sleep. Breakfast was good and staff lovely, very accommodating - fab coffee baristas! My only criticism is that there was no wash/freshen facilities available as there is with most hotels so if you’re staying on in the area on check out day storing luggage isn’t a problem but freshening up for your onward journey is .. but aside of that it’s a nice city hotel and I’d recommend it.
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AI-generated summary based on recent guest reviews
4
Ross
last week
·
Stayed 2 nights
Worst thing is the rooms are not like the picture the hotel purpots them to be, they are very small and the beds although big are useless as there is no circulation space around them. 45 minutes to check in whilst the Room Services Manager checked the room changed to still being cleaned... Exasperation.
Worst thing is the rooms are not like the picture the hotel purpots them to be, they are very small and the beds although big are useless as there is no circulation space around them. 45 minutes to check in whilst the Room Services Manager checked the room changed to still being cleaned... Exasperation.
8
Trevor
25 Sept 2026
·
Stayed 2 nights
The Hotel is modern and trendy. The beds are huge and very comfortable. The rooms are compact but that suited me fine. I liked the in room ipad for controlling blinds, lights, TV etc. I did not like the room cleaning regieme. Only done on the 3rd day on request. This is a lazy money saving exercise. I agree with room water policy (filling up bottles at the bar as required)... it would be more convenient if there was a water station on each floor however. The self service check out system was seamless and worked well. I did not love the self service check in however and I observed many guests struggling with it, the staff were super helpful but were running between helping check ins to storing or retrieving bags and helping at the bar restaurant. In my opinion it would be better to have dedicated front desk staff to welcome and check on customers. Overall I enjoyed my stay. Nice hotel, Central location, friendly staff.
The Hotel is modern and trendy. The beds are huge and very comfortable. The rooms are compact but that suited me fine. I liked the in room ipad for controlling blinds, lights, TV etc. I did not like the room cleaning regieme. Only done on the 3rd day on request. This is a lazy money saving exercise. I agree with room water policy (filling up bottles at the bar as required)... it would be more convenient if there was a water station on each floor however. The self service check out system was seamless and worked well. I did not love the self service check in however and I observed many guests struggling with it, the staff were super helpful but were running between helping check ins to storing or retrieving bags and helping at the bar restaurant. In my opinion it would be better to have dedicated front desk staff to welcome and check on customers. Overall I enjoyed my stay. Nice hotel, Central location, friendly staff.
10
Josh
14 Sept 2026
·
Stayed 1 night
Loved our second stay here!
Loved our second stay here!
10
Tommy
12 Sept 2026
·
Stayed 1 night
Lovely staff, lovely hotel. Would definitely stay again!
Lovely staff, lovely hotel. Would definitely stay again!
8
Gus
22 Aug 2026
·
Stayed 2 nights
Good hotel everything good especially the air conditioning or climate control as they called it. Room a little small but centrally located. Good breakfast.
Good hotel everything good especially the air conditioning or climate control as they called it. Room a little small but centrally located. Good breakfast.
FAQs about citizenM Geneva
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee of approximately CHF 29 per person.
What are the standard check-in and check-out times?
Check-in is at 14:00 and check-out is at 11:00. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Geneva, steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. It is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.
What are the policies for guests staying with children?
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-06: NO DATA
- 2026-11-07: 226.272123USD
- 2026-11-08: 180.46236104118347USD
- 2026-11-09: 269.69481907580564USD
- 2026-11-10: 384.4677033992615USD
- 2026-11-11: 378.0318149763794USD
- 2026-11-12: 266.9395964684601USD
- 2026-11-13: 174.8011902933197USD
- 2026-11-14: 176.29431191729736USD
- 2026-11-15: 176.29431191729736USD
- 2026-11-16: 245.5980549378662USD
- 2026-11-17: 278.23788855052186USD
- 2026-11-18: 292.8490298852234USD
- 2026-11-19: 233.1828937983856USD
- 2026-11-20: 700.2215037114257USD
- 2026-11-21: 167.66140580680846USD
- 2026-11-22: 165.86329543753052USD
- 2026-11-23: 270.7768215858307USD
- 2026-11-24: 408.8179558407898USD
- 2026-11-25: 410.6615287862549USD
- 2026-11-26: 227.386764USD
- 2026-11-27: 188.84434706694032USD
- 2026-11-28: 179.86175499819947USD
- 2026-11-29: 169.49950215312194USD
- 2026-11-30: 259.7858823710632USD
- 2026-12-01: 301.7512928303833USD
- 2026-12-02: 299.75294643063353USD
- 2026-12-03: 275.77270459327696USD
- 2026-12-04: 264.78176537850953USD
- 2026-12-05: 256.7883457633667USD
- 2026-12-06: 251.89238517832948USD
- 2026-12-07: 260.7850555709381USD
- 2026-12-08: 289.76118041574097USD
- 2026-12-09: 291.75952681549074USD
- 2026-12-10: 274.7735313934021USD
- 2026-12-11: 236.80481373358154USD
- 2026-12-12: 236.80481373358154USD
- 2026-12-13: 189.3606100813751USD
- 2026-12-14: 209.82705229660033USD
- 2026-12-15: 229.8105843263855USD
- 2026-12-16: 234.56627934246825USD
- 2026-12-17: 210.87980092295837USD
- 2026-12-18: 226.81304771868895USD
- 2026-12-19: 227.81223792663573USD
- 2026-12-20: 186.3192436723938USD
- 2026-12-21: 169.86000524510192USD
- 2026-12-22: 190.7978091649475USD
- 2026-12-23: 179.30501277264403USD
- 2026-12-24: 179.86175499819947USD
- 2026-12-25: 188.84434706694032USD
- 2026-12-26: 212.9840565864258USD
- 2026-12-27: 188.84434706694032USD
- 2026-12-28: 210.58204060821532USD
- 2026-12-29: 210.82622549647522USD
- 2026-12-30: 245.22102USD
- 2026-12-31: 283.7661072003479USD
- 2027-01-01: 237.78202951263427USD
- 2027-01-02: 160.86741243008422USD
- 2027-01-03: 141.7071561205902USD
- 2027-01-04: 149.87647321531676USD
- 2027-01-05: 148.8773000154419USD
- 2027-01-06: 148.2967124730835USD
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- No visitors or unregistered guests are allowed at the property after 11:30 PM.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately CHF 29.5 per person
- Late check-out fee: CHF 49 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Restaurant
Non-smoking rooms
Business centre
Luggage storage
Allergy-free room available
General
Restaurant
Non-smoking rooms
Allergy-free room available
Internet
Free wi-fi
Services
Business centre
Luggage storage
24-Hour Front Desk