NEYA Porto Hotel
US$241
/ night
Avg. for October
Prices for NEYA Porto Hotel
Select dates to see prices and availability
US$241
/ night
Avg. for October
Monthly average prices
Nightly prices at NEYA Porto Hotel average US$89 in the cheapest month (December) and US$252 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$94 |
| February | US$131 |
| March | US$129 |
| April | US$175 |
| May | US$221 |
| June | US$196 |
| July | US$154 |
| August | US$139 |
| September | US$252 |
| October | US$241 |
| November | US$195 |
| December | US$89 |
J
F
M
A
M
J
J
A
S
Oct · US$241
O
N
D
Most expensive: September (~US$252)
Cheapest: December (~US$89)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Porto? This hotel has 1346 square feet (125 square meters) of space consisting of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at Viva Porto serving the guests of Neya Porto Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
A stay at Neya Porto Hotel places you in the heart of Porto, within a 15-minute walk of Porto Historic Center and Ribeira Square. This family-friendly hotel is 1.2 mi (1.9 km) from Porto Cathedral and 1.3 mi (2 km) from Dom Luis I Bridge.
What's nearby
Museum of Port Wine(0.1 Miles)
World of Discoveries(0.3 Miles)
Alfandega Congress Center(0.3 Miles)
Santo António General Hospital(0.5 Miles)
Porto Historic Center(0.5 Miles)
Crystal Palace Gardens(0.6 Miles)
Soares dos Reis National Museum(0.6 Miles)
Parque das Virtudes(0.6 Miles)
Rosa Mota Pavilion(0.6 Miles)
Church of Sao Francisco(0.6 Miles)
Jardim da Cordoaria(0.6 Miles)
Palacio das Artes(0.6 Miles)
Stock Exchange Palace(0.6 Miles)
Rua das Flores(0.6 Miles)
House of the Prince(0.7 Miles)
The preferred airport for Neya Porto Hotel is Porto Airport (OPO)(11.8 Miles)
Parking
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Location
Rua de Monchique 35-41, Porto, Portugal
Museum of Port Wine (0.1 Miles)
World of Discoveries (0.3 Miles)
Alfandega Congress Center (0.3 Miles)
Santo António General Hospital (0.5 Miles)
Porto Historic Center (0.5 Miles)
Crystal Palace Gardens (0.6 Miles)
Room options
2
Deluxe Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Family Room, 1 King Bed with Sofa Bed, River View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Private Bathroom
3
Classic Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Superior Suite (Duplex)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
388 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Deluxe Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Family Room, Garden View
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Superior Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Classic Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
1
Classic Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
517 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
3
Premium Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of NEYA Porto Hotel
8.9
Fabulous
Based on 900 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At NEYA Porto Hotel, reviewers highlight a scenic riverfront setting within a 10–20 minute walk of central sights, modern rooms with lovely Douro views, a popular rooftop bar, and consistently friendly, helpful service.
Read moreWas this helpful?
What guests think
At NEYA Porto Hotel, reviewers highlight a scenic riverfront setting within a 10–20 minute walk of central sights, modern rooms with lovely Douro views, a popular rooftop bar, and consistently friendly, helpful service.
Common drawbacks include limited or confusing parking, occasional noise from traffic or the rooftop, some shower drainage and AC issues, and periods when the spa or rooftop access was unavailable. Breakfast is widely enjoyed, but crowding, mediocre coffee machines, or disorganized service recur in some reviews. Expect a modern, river‑view stay that’s peaceful yet walkable to Porto’s highlights.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The rooftop bar with river views is a frequent highlight, and free bikes help guests explore. Parking is limited or under renovation and can be confusing; a small gym and spa treatments exist, though spa access or promotions were sometimes unavailable.
Related guest reviews
10
Pernille
15 Oct 2025
·
Stayed 1 night
Flotte værelser og høj renlighed. Stor morgenmadsbuffet med lækre muligheder for alle. Personalet er meget imødekommende! Maden på restauranten og skybar er god. De har et lille hotel gym med dumbbells og concept2 rower.
Flotte værelser og høj renlighed. Stor morgenmadsbuffet med lækre muligheder for alle. Personalet er meget imødekommende! Maden på restauranten og skybar er god. De har et lille hotel gym med dumbbells og concept2 rower.
10
Michael
21 Jul 2024
·
Stayed 2 nights
Amazing spa and very good Massage.
Amazing spa and very good Massage.
8
Mario Antonio
21 Jul 2024
·
Stayed 2 nights
Excelente opção, boa localização, bom café da manhã, limpíssimo, bom banheiro, quarto um pouco pequeno, excelente rooftop, staff competente e prestativo, restaurante muito bom, estacionamento (pago) junto ao hotel.
Excelente opção, boa localização, bom café da manhã, limpíssimo, bom banheiro, quarto um pouco pequeno, excelente rooftop, staff competente e prestativo, restaurante muito bom, estacionamento (pago) junto ao hotel.
10
Mike
20 Apr 2024
·
Stayed 2 nights
Great hotel overall. Rooms are great. Busy and noisy road, but amazing views of the river and valley. Only complaint, they didn’t tell me parking was not available at the hotel. Had to pay for private parking about a kilometer away.
Great hotel overall. Rooms are great. Busy and noisy road, but amazing views of the river and valley. Only complaint, they didn’t tell me parking was not available at the hotel. Had to pay for private parking about a kilometer away.
10
Bartina
3 Oct 2023
·
Stayed 1 night
The hotel is a good value for the money. Nice location, great views, and onsite restaurant and rooftop bar were nice added touches all in one spot. There is onsite parking, but very limited, so make sure you inquire upon your arrival or in advance. However, we were accommodated very nicely by Davy, guest relations representative who stepped in, when necessary to make sure how stay was very enjoyable and consistent with the reservations made in advance. He also spoke English, French and Portuguese, which was helpful to us and other guests, as well, based on my observations. I rated the staff a 4, only because they sometimes needed assistance from their colleagues when meeting needs, but always met the need, and the hotel made sure there was sufficient experienced staff to assist when needed. I can't say enough about Davy. He knows how to make you feel welcomed and appreciated as a guest. I highly recommend this hotel and would stay again. The view from the rooftop is one of the best in the city, and the "in room" portable massage unit was of a quality that surprised me. It actually took some of the kinks out and was very relaxing! They had a spa, but my schedule did not allow me to take advantage of that service. Be well!
The hotel is a good value for the money. Nice location, great views, and onsite restaurant and rooftop bar were nice added touches all in one spot. There is onsite parking, but very limited, so make sure you inquire upon your arrival or in advance. However, we were accommodated very nicely by Davy, guest relations representative who stepped in, when necessary to make sure how stay was very enjoyable and consistent with the reservations made in advance. He also spoke English, French and Portuguese, which was helpful to us and other guests, as well, based on my observations. I rated the staff a 4, only because they sometimes needed assistance from their colleagues when meeting needs, but always met the need, and the hotel made sure there was sufficient experienced staff to assist when needed. I can't say enough about Davy. He knows how to make you feel welcomed and appreciated as a guest. I highly recommend this hotel and would stay again. The view from the rooftop is one of the best in the city, and the "in room" portable massage unit was of a quality that surprised me. It actually took some of the kinks out and was very relaxing! They had a spa, but my schedule did not allow me to take advantage of that service. Be well!
10
Les
7 Oct 2023
·
Stayed 2 nights
Lovely hotel with very friendly and helpful staff. Tram and bus stop very close although only 10-15 minute walk to riverside restaurants and attractions. Fantastic Terrace bar with wonderful views over the river Douro..
Lovely hotel with very friendly and helpful staff. Tram and bus stop very close although only 10-15 minute walk to riverside restaurants and attractions. Fantastic Terrace bar with wonderful views over the river Douro..
6
Kristal
24 May 2025
·
Stayed 4 nights
We went here for our honeymoon. We picked the location because of the river views and the onsite spa. When we checked in, the receptionist also promoted the spa services. On our last night at the hotel, we tried to reserve a massage, and we were told the spa staff member was on vacation for the next 10 days. I don't understand why this was promoted as a service if it was unavailable. We asked the staff member if they had any other recommendations, and they responded that any of the spas in the area were good, which was not helpful. They also advertised a bar discount in the elevator, but the bar staff was confused about it, and the front desk said they didn't have that promotion, so I'm not sure why they kept it displayed in the elevator. Most of the hotel was clean, but when we walked through the atrium to the spa/meeting room side, there were hoards of flies all around the entrance, which was unappealing. We loved Porto and plan to return, but we will stay at another hotel.
We went here for our honeymoon. We picked the location because of the river views and the onsite spa. When we checked in, the receptionist also promoted the spa services. On our last night at the hotel, we tried to reserve a massage, and we were told the spa staff member was on vacation for the next 10 days. I don't understand why this was promoted as a service if it was unavailable. We asked the staff member if they had any other recommendations, and they responded that any of the spas in the area were good, which was not helpful. They also advertised a bar discount in the elevator, but the bar staff was confused about it, and the front desk said they didn't have that promotion, so I'm not sure why they kept it displayed in the elevator. Most of the hotel was clean, but when we walked through the atrium to the spa/meeting room side, there were hoards of flies all around the entrance, which was unappealing. We loved Porto and plan to return, but we will stay at another hotel.
8
Mr K S
26 Apr 2024
·
Stayed 1 night
Friendly and helpful staff, lovely rooms overlooking the river. Only drawback was lack of parking, compounded by confusion on where to park - we ended up in public car park -which cost us 21 Euros for overnight stay. Vehicle access to front of hotel to offload bags also tricky - would have appreciated more detailed instructions prior to arrival.
Friendly and helpful staff, lovely rooms overlooking the river. Only drawback was lack of parking, compounded by confusion on where to park - we ended up in public car park -which cost us 21 Euros for overnight stay. Vehicle access to front of hotel to offload bags also tricky - would have appreciated more detailed instructions prior to arrival.
10
Blaise
18 Sept 2024
·
Stayed 4 nights
New, modern hotel overlooking the river. There's a upper level bar with great views. It's a little bit of a walk (10min) to get the the center of town, but the advantage is the area around the hotel is very peaceful. They have bicycles for use (free). We had a great time there.
New, modern hotel overlooking the river. There's a upper level bar with great views. It's a little bit of a walk (10min) to get the the center of town, but the advantage is the area around the hotel is very peaceful. They have bicycles for use (free). We had a great time there.
10
Anton
16 Nov 2025
·
Stayed 3 nights
Gut ausgestattete Zimmer. Die Dachterrasse war das Highlight. Sehr gute Lage zur Innenstadt.
Gut ausgestattete Zimmer. Die Dachterrasse war das Highlight. Sehr gute Lage zur Innenstadt.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are widely described as clean and modern. A minority noted stained carpets, odors, dust, or missed housekeeping, sometimes linked to shower leaks.
Related guest reviews
10
Pernille
15 Oct 2025
·
Stayed 1 night
Flotte værelser og høj renlighed. Stor morgenmadsbuffet med lækre muligheder for alle. Personalet er meget imødekommende! Maden på restauranten og skybar er god. De har et lille hotel gym med dumbbells og concept2 rower.
Flotte værelser og høj renlighed. Stor morgenmadsbuffet med lækre muligheder for alle. Personalet er meget imødekommende! Maden på restauranten og skybar er god. De har et lille hotel gym med dumbbells og concept2 rower.
10
Thomas
3 Nov 2025
·
Stayed 4 nights
Schöne saubere Zimmer
Schöne saubere Zimmer
10
Adriana
16 Apr 2024
·
Stayed 2 nights
Very clean great beds and pillows. We got a nice upgrade in a room with river view. The breakfast was very good and the servers were very attentive. You can park on the street if you find a spot, otherwise the parking is 10 minutes away from the hotel. The hotel is 15 minutes away from the city center which keeps you away from the business of the crowds. Great experience!
Very clean great beds and pillows. We got a nice upgrade in a room with river view. The breakfast was very good and the servers were very attentive. You can park on the street if you find a spot, otherwise the parking is 10 minutes away from the hotel. The hotel is 15 minutes away from the city center which keeps you away from the business of the crowds. Great experience!
6
Jana
25 Aug 2024
·
Stayed 2 nights
Eigentlich war das Zimmer gut ausgestattet. Leider lies die Reinigung echt zu wünschen übrig. Wir haben Haare auf dem Teppich bemängelt und das das Bad nach der ersten Nacht unter Wasser stand. Leider war das Wasserthema nichts Unbekanntes. Man hat deutlich an den Steinfliesen gesehen, dass es nicht das erste Mal war. Insbesondere das wir am Morgen die Reinigung beauftragt hatten und am Nachmittag um 16 Uhr dann noch mal gehen mussten, weil nichts geschehen war, ärgerte uns sehr. Wir mussten die Reinigungskraft sogar zurückrufen, da die Haare immer noch vorhanden waren. Schade da das Hotel an sich wirklich einen guten Eindruck machen könnte. Echter Pluspubkt ist die Bar auf dem Dach.
Eigentlich war das Zimmer gut ausgestattet. Leider lies die Reinigung echt zu wünschen übrig. Wir haben Haare auf dem Teppich bemängelt und das das Bad nach der ersten Nacht unter Wasser stand. Leider war das Wasserthema nichts Unbekanntes. Man hat deutlich an den Steinfliesen gesehen, dass es nicht das erste Mal war. Insbesondere das wir am Morgen die Reinigung beauftragt hatten und am Nachmittag um 16 Uhr dann noch mal gehen mussten, weil nichts geschehen war, ärgerte uns sehr. Wir mussten die Reinigungskraft sogar zurückrufen, da die Haare immer noch vorhanden waren. Schade da das Hotel an sich wirklich einen guten Eindruck machen könnte. Echter Pluspubkt ist die Bar auf dem Dach.
10
Mira
28 Aug 2025
·
Stayed 2 nights
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
8
Rick
20 Sept 2023
·
Stayed 3 nights
Walkable to town but a bit of a hike. rooms are ok bit lots of carpet stains in the room and halls. Very nice morning breakfast.
Walkable to town but a bit of a hike. rooms are ok bit lots of carpet stains in the room and halls. Very nice morning breakfast.
8
loida
27 May 2024
·
Stayed 1 night
Overall the service is excellent, only one comment which I shared with the front office, water leaks out from the shower easily, therefore, in our room there was water stain on the floor, they can possibly correct it to protect their property.
Overall the service is excellent, only one comment which I shared with the front office, water leaks out from the shower easily, therefore, in our room there was water stain on the floor, they can possibly correct it to protect their property.
10
Petra
20 Nov 2024
·
Stayed 3 nights
Absolut tolles Hotel, sehr sauber, freundliches Personal, sprachen alle hervorragend englisch, gab zusätzlich zum bestellten Früchtekorb noch eine kleine Aufmerksamkeit des Hauses mit einer handgeschriebenen Karte. Tolle Aussicht auf den Douro vom Zimmer aus. Tolle Bar mit Terrasse mit Blick ebenfalls auf den Douro. Das Hotel ist in allen Belangen zu empfehlen.
Absolut tolles Hotel, sehr sauber, freundliches Personal, sprachen alle hervorragend englisch, gab zusätzlich zum bestellten Früchtekorb noch eine kleine Aufmerksamkeit des Hauses mit einer handgeschriebenen Karte. Tolle Aussicht auf den Douro vom Zimmer aus. Tolle Bar mit Terrasse mit Blick ebenfalls auf den Douro. Das Hotel ist in allen Belangen zu empfehlen.
4
Paul
27 Oct 2025
·
Stayed 1 night
Dirty. Stained carpet and dust covered air vents. The shower pan is not angled properly, so the water does not drain. Instead, the water runs into the bathroom. This problem is probably why the room smells odd.
Dirty. Stained carpet and dust covered air vents. The shower pan is not angled properly, so the water does not drain. Instead, the water runs into the bathroom. This problem is probably why the room smells odd.
10
yvonne
9 Sept 2025
·
Stayed 2 nights
Very clean staff very helpful and convenient to walking to Riberas in Porto
Very clean staff very helpful and convenient to walking to Riberas in Porto
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Modern rooms—many with balconies or river views—are comfortable, and suites can be spacious. Some guests found mattresses firm, AC occasionally weak, Wi‑Fi or charging slow, and noise from street, nearby venues, or the rooftop in certain rooms.
Related guest reviews
10
Johnny Joerg
19 Sept 2025
·
Stayed 3 nights
Sehr schönes, modern eingerichtetes Hotel, direkt am Douro gelegen. Wir hatten ein normales Doppelzimmer gebucht und sogar eins mit Flussblick bekommen, das war sehr erfreulich, der Ausblick war morgens wie abends super! Hotelpersonal sehr freundlich und zuvorkommend. Hauseigene Dachterrasse mit tollem Ausblick für abendliche Drinks und Snacks ist auch vorhanden. Zimmer: Wir hatten zwei zusammengestellte Einzelbetten. Matratzen angenehm fest, große Kissenauswahl vorhanden. Klimaanlage sehr leise und damit auch nachts nicht störend. Safe ist kostenfrei im Zimmer verfügbar. Lage: 15-20 Minuten fußläufig zum Hafenviertel Ribeira, 30 Minuten in die Innenstadt (inkl. steilem Berg). Zwei Buslinien fahren relativ regelmäßig quasi direkt vor dem Hotel (3 Minuten Fußweg). Wir hätten auch kostenlos Fahrräder ausleihen können, haben das aber nicht in Anspruch genommen. Essen: Auswahl am Frühstücksbuffet war gut, aber wenig abwechslungsreich, Standard internationales Hotelbuffet. Das hauseigene Restaurant haben wir nicht genutzt. Auf der Dachterrasse gibt es eine Skybar, wo wir an zwei von drei Abenden waren. Tolle Aussicht auf den Fluss, Getränke naturgemäß etwas höherpreisig, aber lecker. Wenn der Service etwas aufmerksamer gewesen wäre, hätten wir vielleicht noch einen Drink mehr genommen. Sonstiges: Gefiltertes Trinkwasser kann im Lobbybereich kostenlos aufgefüllt werden, top für die Tagestour durch die Stadt.
Sehr schönes, modern eingerichtetes Hotel, direkt am Douro gelegen. Wir hatten ein normales Doppelzimmer gebucht und sogar eins mit Flussblick bekommen, das war sehr erfreulich, der Ausblick war morgens wie abends super! Hotelpersonal sehr freundlich und zuvorkommend. Hauseigene Dachterrasse mit tollem Ausblick für abendliche Drinks und Snacks ist auch vorhanden. Zimmer: Wir hatten zwei zusammengestellte Einzelbetten. Matratzen angenehm fest, große Kissenauswahl vorhanden. Klimaanlage sehr leise und damit auch nachts nicht störend. Safe ist kostenfrei im Zimmer verfügbar. Lage: 15-20 Minuten fußläufig zum Hafenviertel Ribeira, 30 Minuten in die Innenstadt (inkl. steilem Berg). Zwei Buslinien fahren relativ regelmäßig quasi direkt vor dem Hotel (3 Minuten Fußweg). Wir hätten auch kostenlos Fahrräder ausleihen können, haben das aber nicht in Anspruch genommen. Essen: Auswahl am Frühstücksbuffet war gut, aber wenig abwechslungsreich, Standard internationales Hotelbuffet. Das hauseigene Restaurant haben wir nicht genutzt. Auf der Dachterrasse gibt es eine Skybar, wo wir an zwei von drei Abenden waren. Tolle Aussicht auf den Fluss, Getränke naturgemäß etwas höherpreisig, aber lecker. Wenn der Service etwas aufmerksamer gewesen wäre, hätten wir vielleicht noch einen Drink mehr genommen. Sonstiges: Gefiltertes Trinkwasser kann im Lobbybereich kostenlos aufgefüllt werden, top für die Tagestour durch die Stadt.
10
JOHN
27 Sept 2025
·
Stayed 11 nights
Perfect room overlooking the river Amenities therein were very satisfactory Staff very pleasant No shops nearby but that didn’t bother us as the rooftop bar satisfied all our needs!
Perfect room overlooking the river Amenities therein were very satisfactory Staff very pleasant No shops nearby but that didn’t bother us as the rooftop bar satisfied all our needs!
6
Natasha
11 Oct 2025
·
Stayed 2 nights
Loved the hand written welcome note in my room with the pastels. Nice touch. The view from 204 was amazing. The bed was REALLY REALLY firm. The shower had some drainage issues because the floor wasn’t angled properly for the water to run down so you had to push it to the drain. This was not fun for 2 days. Ubers were easy to get And really cheap here. They stick to the check in time so I went to explore until then. I would stay again but I would ask about a softer mattress.
Loved the hand written welcome note in my room with the pastels. Nice touch. The view from 204 was amazing. The bed was REALLY REALLY firm. The shower had some drainage issues because the floor wasn’t angled properly for the water to run down so you had to push it to the drain. This was not fun for 2 days. Ubers were easy to get And really cheap here. They stick to the check in time so I went to explore until then. I would stay again but I would ask about a softer mattress.
10
lucy
18 Aug 2025
·
Stayed 4 nights
Beautiful hotel on the banks of the Duoro. We had a duplex which gave us beautiful views. Hotel surroundings were lovely and peaceful. Room was comfortable with lovely added extras. Great choice at breakfast
Beautiful hotel on the banks of the Duoro. We had a duplex which gave us beautiful views. Hotel surroundings were lovely and peaceful. Room was comfortable with lovely added extras. Great choice at breakfast
10
JUANITA
11 Oct 2024
·
Stayed 1 night
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
8
Mariana
7 Mar 2025
·
Stayed 1 night
Hotel bom porém quarto muito barulhento pois há uma balada ao lado que começa às 7 ou 8 da manhã. Bem difícil de dormir. Peguei um quarto mais caro com vista para o rio e arrependi por causa dessa boate.
Hotel bom porém quarto muito barulhento pois há uma balada ao lado que começa às 7 ou 8 da manhã. Bem difícil de dormir. Peguei um quarto mais caro com vista para o rio e arrependi por causa dessa boate.
8
Idalia
28 Jul 2025
·
Stayed 3 nights
I appreciated that the hotel was green and trying to make our earth a better place to live. Staying there made me feel like I was contributing to the effort. The only complaint I would have is how difficult it was to turn the air conditioner on and that the charging stations for electronics were not working or charged very slowly. However none of that deterred me from having a good time. The views were wonderful.
I appreciated that the hotel was green and trying to make our earth a better place to live. Staying there made me feel like I was contributing to the effort. The only complaint I would have is how difficult it was to turn the air conditioner on and that the charging stations for electronics were not working or charged very slowly. However none of that deterred me from having a good time. The views were wonderful.
10
Rafael
9 Dec 2025
·
Stayed 2 nights
Ótimo hotel, quartos grandes e novos, com uma vista linda para o rio. Café da manhã bom.
Ótimo hotel, quartos grandes e novos, com uma vista linda para o rio. Café da manhã bom.
8
Jacqueline
15 Oct 2025
·
Stayed 1 night
Room was hotter than the sun when we went. AC unit kept turning itself off and I almost combusted in my bed that night. Shower head must have needed tightening as water sprayed all over the bathroom walls and floor. Bed was comfy though. I’m sure the duvet was lovely but wasn’t needed.
Room was hotter than the sun when we went. AC unit kept turning itself off and I almost combusted in my bed that night. Shower head must have needed tightening as water sprayed all over the bathroom walls and floor. Bed was comfy though. I’m sure the duvet was lovely but wasn’t needed.
10
Allison
3 Jun 2024
·
Stayed 3 nights
Very convenient for walking to the sights. Walk along river to the restaurants took approximately 15 minutes. It’s all on the flat so perfect. 10 minutes uphill to the historic centre. Air conditioning was not strong enough - it was 30 degrees when we visited. We let reception know when we left so hopefully feedback gets taken onboard. Fabulous roof top bar, great place to chill over a drink and enjoy Porto.
Very convenient for walking to the sights. Walk along river to the restaurants took approximately 15 minutes. It’s all on the flat so perfect. 10 minutes uphill to the historic centre. Air conditioning was not strong enough - it was 30 degrees when we visited. We let reception know when we left so hopefully feedback gets taken onboard. Fabulous roof top bar, great place to chill over a drink and enjoy Porto.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, helpful, and accommodating, with staff assisting in special situations and upgrades. Occasional lapses include slow or unwelcoming check‑in, inconsistent information, and isolated billing or follow‑up issues.
Related guest reviews
2
Alicia
5 Dec 2023
·
Stayed 3 nights
Terrible experience with a staff member. His name is Hugo. He was incompetent. He does not know what he is doing. When we checked out, he charged us 20 E for parking and according to Expedia we were supposed to pay only 18. When we told him, he did not know how to make changes in the invoice. He also gave the invoice of another customer. When I asked to speak to another staff member, he stated that he was the only one available. Because we were in a rush to leave, we left the hotel with no invoice. We asked him to email it, but we have not received it.
Terrible experience with a staff member. His name is Hugo. He was incompetent. He does not know what he is doing. When we checked out, he charged us 20 E for parking and according to Expedia we were supposed to pay only 18. When we told him, he did not know how to make changes in the invoice. He also gave the invoice of another customer. When I asked to speak to another staff member, he stated that he was the only one available. Because we were in a rush to leave, we left the hotel with no invoice. We asked him to email it, but we have not received it.
10
Bonnie
19 Jul 2023
·
Stayed 1 night
The service was what made this hotel stand out. Beatriz and Sofia went above and beyond to make sure we were comfortable and satisfied. They made us feel so special and valued! Very hard to find those qualities now.
The service was what made this hotel stand out. Beatriz and Sofia went above and beyond to make sure we were comfortable and satisfied. They made us feel so special and valued! Very hard to find those qualities now.
8
Walter
19 Oct 2025
·
Stayed 1 night
We stayed there before, was way better, now seems lost the way, need to improve. Check-in is not welcoming, until we met the manager who was amazing ,we saw no courtesy or professional attentive behavior, kind of staff a bit lost. Breakfast could improve a lot, is a mess, no offer of out of buffett were accepted without exitation, choices are poor, breads are terrible like worst of a supermarket packaged, staff not welcoming, coffee machine broken, 10 minutes prior to end the staff opened the coffee machines so no one could use, and started to clean the room with chemical cleaners, moving chairs while customers still seated finishing eating. Total disrespect and a health issue and hazard cleaning and vacuuing while customers there, after complain the supervisor or so told me "breakfast is over" like by the clock we were not welcoming anymore. Really lack of experience on customer service.
We stayed there before, was way better, now seems lost the way, need to improve. Check-in is not welcoming, until we met the manager who was amazing ,we saw no courtesy or professional attentive behavior, kind of staff a bit lost. Breakfast could improve a lot, is a mess, no offer of out of buffett were accepted without exitation, choices are poor, breads are terrible like worst of a supermarket packaged, staff not welcoming, coffee machine broken, 10 minutes prior to end the staff opened the coffee machines so no one could use, and started to clean the room with chemical cleaners, moving chairs while customers still seated finishing eating. Total disrespect and a health issue and hazard cleaning and vacuuing while customers there, after complain the supervisor or so told me "breakfast is over" like by the clock we were not welcoming anymore. Really lack of experience on customer service.
10
Bartina
3 Oct 2023
·
Stayed 1 night
The hotel is a good value for the money. Nice location, great views, and onsite restaurant and rooftop bar were nice added touches all in one spot. There is onsite parking, but very limited, so make sure you inquire upon your arrival or in advance. However, we were accommodated very nicely by Davy, guest relations representative who stepped in, when necessary to make sure how stay was very enjoyable and consistent with the reservations made in advance. He also spoke English, French and Portuguese, which was helpful to us and other guests, as well, based on my observations. I rated the staff a 4, only because they sometimes needed assistance from their colleagues when meeting needs, but always met the need, and the hotel made sure there was sufficient experienced staff to assist when needed. I can't say enough about Davy. He knows how to make you feel welcomed and appreciated as a guest. I highly recommend this hotel and would stay again. The view from the rooftop is one of the best in the city, and the "in room" portable massage unit was of a quality that surprised me. It actually took some of the kinks out and was very relaxing! They had a spa, but my schedule did not allow me to take advantage of that service. Be well!
The hotel is a good value for the money. Nice location, great views, and onsite restaurant and rooftop bar were nice added touches all in one spot. There is onsite parking, but very limited, so make sure you inquire upon your arrival or in advance. However, we were accommodated very nicely by Davy, guest relations representative who stepped in, when necessary to make sure how stay was very enjoyable and consistent with the reservations made in advance. He also spoke English, French and Portuguese, which was helpful to us and other guests, as well, based on my observations. I rated the staff a 4, only because they sometimes needed assistance from their colleagues when meeting needs, but always met the need, and the hotel made sure there was sufficient experienced staff to assist when needed. I can't say enough about Davy. He knows how to make you feel welcomed and appreciated as a guest. I highly recommend this hotel and would stay again. The view from the rooftop is one of the best in the city, and the "in room" portable massage unit was of a quality that surprised me. It actually took some of the kinks out and was very relaxing! They had a spa, but my schedule did not allow me to take advantage of that service. Be well!
10
Mira
28 Aug 2025
·
Stayed 2 nights
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
10
Regina
4 Apr 2025
·
Stay here if you want something away from the main touristy part of the riverfront. It's still walkable to everything, though. Great service from every staff member I encountered. Dinner in the restaurant was excellent. A modern, elegant twist on Portuguese specialties. I like that there were several places to sit and relax after a long day of walking. There is a rooftop bar, the main lobby, and also a quiet courtyard. I am a solo traveller and I found this hotel to be very welcoming and comfortable!
Stay here if you want something away from the main touristy part of the riverfront. It's still walkable to everything, though. Great service from every staff member I encountered. Dinner in the restaurant was excellent. A modern, elegant twist on Portuguese specialties. I like that there were several places to sit and relax after a long day of walking. There is a rooftop bar, the main lobby, and also a quiet courtyard. I am a solo traveller and I found this hotel to be very welcoming and comfortable!
10
steve
7 Nov 2025
·
Stayed 1 night
Very friendly & helpful staff
Very friendly & helpful staff
4
jean
1 Feb 2023
·
Stayed 1 night
The front desk staff is bad. They make u wait for a long time and still don’t know the answer. One young woman couldn’t book me for another night . I went on orbitz and book myself in less than a minute. I had to wait one hour , hoping to book directly with them. Then the room they gave me had a smell. I had to wait another hour before they change me to a different room. ( it was in January and the hotel was not full)
The front desk staff is bad. They make u wait for a long time and still don’t know the answer. One young woman couldn’t book me for another night . I went on orbitz and book myself in less than a minute. I had to wait one hour , hoping to book directly with them. Then the room they gave me had a smell. I had to wait another hour before they change me to a different room. ( it was in January and the hotel was not full)
10
Harkamal
15 Sept 2025
·
Stayed 3 nights
Great staff, great location. Close to key sites and easy access to transit.
Great staff, great location. Close to key sites and easy access to transit.
10
Ling
3 Feb 2025
·
Stayed 3 nights
When we arrived the hotel the first day, a girl called Joyna behind front desk helped us move luggages into our room. We thanked her and she replied:" It's my job." The second day we went out and my wife (77) fell on the stairs. A gentleman behind the front-desk helped my wife to stand up and asked her if she need some ice. When we left for airport, this Gentleman helped us put luggage in the taxi.
When we arrived the hotel the first day, a girl called Joyna behind front desk helped us move luggages into our room. We thanked her and she replied:" It's my job." The second day we went out and my wife (77) fell on the stairs. A gentleman behind the front-desk helped my wife to stand up and asked her if she need some ice. When we left for airport, this Gentleman helped us put luggage in the taxi.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Riverfront setting with scenic views, about a 10–20 minute walk to Ribeira and central sights, plus nearby tram/bus links. Several guests felt it’s a bit far from the main action, though many appreciated the quieter environment.
Related guest reviews
10
Johnny Joerg
19 Sept 2025
·
Stayed 3 nights
Sehr schönes, modern eingerichtetes Hotel, direkt am Douro gelegen. Wir hatten ein normales Doppelzimmer gebucht und sogar eins mit Flussblick bekommen, das war sehr erfreulich, der Ausblick war morgens wie abends super! Hotelpersonal sehr freundlich und zuvorkommend. Hauseigene Dachterrasse mit tollem Ausblick für abendliche Drinks und Snacks ist auch vorhanden. Zimmer: Wir hatten zwei zusammengestellte Einzelbetten. Matratzen angenehm fest, große Kissenauswahl vorhanden. Klimaanlage sehr leise und damit auch nachts nicht störend. Safe ist kostenfrei im Zimmer verfügbar. Lage: 15-20 Minuten fußläufig zum Hafenviertel Ribeira, 30 Minuten in die Innenstadt (inkl. steilem Berg). Zwei Buslinien fahren relativ regelmäßig quasi direkt vor dem Hotel (3 Minuten Fußweg). Wir hätten auch kostenlos Fahrräder ausleihen können, haben das aber nicht in Anspruch genommen. Essen: Auswahl am Frühstücksbuffet war gut, aber wenig abwechslungsreich, Standard internationales Hotelbuffet. Das hauseigene Restaurant haben wir nicht genutzt. Auf der Dachterrasse gibt es eine Skybar, wo wir an zwei von drei Abenden waren. Tolle Aussicht auf den Fluss, Getränke naturgemäß etwas höherpreisig, aber lecker. Wenn der Service etwas aufmerksamer gewesen wäre, hätten wir vielleicht noch einen Drink mehr genommen. Sonstiges: Gefiltertes Trinkwasser kann im Lobbybereich kostenlos aufgefüllt werden, top für die Tagestour durch die Stadt.
Sehr schönes, modern eingerichtetes Hotel, direkt am Douro gelegen. Wir hatten ein normales Doppelzimmer gebucht und sogar eins mit Flussblick bekommen, das war sehr erfreulich, der Ausblick war morgens wie abends super! Hotelpersonal sehr freundlich und zuvorkommend. Hauseigene Dachterrasse mit tollem Ausblick für abendliche Drinks und Snacks ist auch vorhanden. Zimmer: Wir hatten zwei zusammengestellte Einzelbetten. Matratzen angenehm fest, große Kissenauswahl vorhanden. Klimaanlage sehr leise und damit auch nachts nicht störend. Safe ist kostenfrei im Zimmer verfügbar. Lage: 15-20 Minuten fußläufig zum Hafenviertel Ribeira, 30 Minuten in die Innenstadt (inkl. steilem Berg). Zwei Buslinien fahren relativ regelmäßig quasi direkt vor dem Hotel (3 Minuten Fußweg). Wir hätten auch kostenlos Fahrräder ausleihen können, haben das aber nicht in Anspruch genommen. Essen: Auswahl am Frühstücksbuffet war gut, aber wenig abwechslungsreich, Standard internationales Hotelbuffet. Das hauseigene Restaurant haben wir nicht genutzt. Auf der Dachterrasse gibt es eine Skybar, wo wir an zwei von drei Abenden waren. Tolle Aussicht auf den Fluss, Getränke naturgemäß etwas höherpreisig, aber lecker. Wenn der Service etwas aufmerksamer gewesen wäre, hätten wir vielleicht noch einen Drink mehr genommen. Sonstiges: Gefiltertes Trinkwasser kann im Lobbybereich kostenlos aufgefüllt werden, top für die Tagestour durch die Stadt.
10
Maria
15 Oct 2024
·
Stayed 1 night
great location
great location
10
Juan
30 Aug 2025
·
Stayed 2 nights
Really liked the breakfast overlooking the Douro River; Rooms are modern and confortable, You can get to Porto city centre walking in 15 minutes.
Really liked the breakfast overlooking the Douro River; Rooms are modern and confortable, You can get to Porto city centre walking in 15 minutes.
10
Raymond William
25 Aug 2025
·
Stayed 7 nights
Good location on the outskirts. Breakfast was plentiful and the staff were all helpful and friendly.
Good location on the outskirts. Breakfast was plentiful and the staff were all helpful and friendly.
8
Lou
17 Sept 2023
·
Stayed 3 nights
Bar om rooftop with views of river (and expensive drinks) 15 minutes walk from the Dom Lui I bridge. Underground carpark for 20 euro pr. 24 hours. Book a room high up, for best views of the river. Nice newly renovated inner courtyard. Breakfast is great.
Bar om rooftop with views of river (and expensive drinks) 15 minutes walk from the Dom Lui I bridge. Underground carpark for 20 euro pr. 24 hours. Book a room high up, for best views of the river. Nice newly renovated inner courtyard. Breakfast is great.
10
Mira
28 Aug 2025
·
Stayed 2 nights
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
We were thrilled with our stay at Neya. We were there 2 nights and appreciated that they had parking for guests (20Euros/night) but they also allowed us to park our car there before check in. Check in was fast and every staff we met were so friendly and accommodating. We were grateful for the river view superior room upgrade which was a lovely to wake up to. The room was immaculate especially the bathroom which is so important for us. And the hotel was in a great location we never moved the car! We walked 15-20 minutes into city center or took the bus which was 3 minutes away.
10
Nicholas
22 Jul 2025
·
Stayed 4 nights
Nice place to stay in Porto, away from centre by easily walkable
Nice place to stay in Porto, away from centre by easily walkable
10
Jennifer
26 May 2024
·
Stayed 4 nights
Beautiful hotel overlooking river with great rooftop bar. Quiet location but easy to walk to all sites. Good restaurants nearby.
Beautiful hotel overlooking river with great rooftop bar. Quiet location but easy to walk to all sites. Good restaurants nearby.
10
Harkamal
15 Sept 2025
·
Stayed 3 nights
Great staff, great location. Close to key sites and easy access to transit.
Great staff, great location. Close to key sites and easy access to transit.
10
Karla
15 Oct 2025
·
Stayed 3 nights
We stayed for a couple of days at Neya hotel and our stay was good. The shower had an odd smell but nothing too bad, and the area where the hotel is located has a very nice view of Gaiam. The hotel is not close to the city center, but provided it has a very nice view of the river for me it was worth it.
We stayed for a couple of days at Neya hotel and our stay was good. The shower had an odd smell but nothing too bad, and the area where the hotel is located has a very nice view of Gaiam. The hotel is not close to the city center, but provided it has a very nice view of the river for me it was worth it.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often rated very good with plenty of choice and river views, and many enjoyed the rooftop bar and on‑site restaurant. Recurrent downsides include crowded or disorganized breakfast service, coffee machine issues, and food or prices that can feel average or high.
Related guest reviews
10
Barbara
18 Nov 2023
·
Stayed 2 nights
Great roof top bar; beautiful location at the river; great breakfast buffet. Comfortable bed
Great roof top bar; beautiful location at the river; great breakfast buffet. Comfortable bed
8
Isphara
10 Oct 2023
·
Stayed 5 nights
Food preparation and quality in top floor bar and room service very disappointing. Imagine receiving burnt toast. They replaced the burnt toast only after we complained. Club sandwich in room service was very salty.
Food preparation and quality in top floor bar and room service very disappointing. Imagine receiving burnt toast. They replaced the burnt toast only after we complained. Club sandwich in room service was very salty.
8
Lois
9 Jun 2024
·
Stayed 2 nights
Location on the water; helpful & friendly staff; easy access to transportation. Rooftop bar was very loud; food was mediocre. Concern about water leaking from the tub faucet outside of shower door.
Location on the water; helpful & friendly staff; easy access to transportation. Rooftop bar was very loud; food was mediocre. Concern about water leaking from the tub faucet outside of shower door.
8
Walter
19 Oct 2025
·
Stayed 1 night
We stayed there before, was way better, now seems lost the way, need to improve. Check-in is not welcoming, until we met the manager who was amazing ,we saw no courtesy or professional attentive behavior, kind of staff a bit lost. Breakfast could improve a lot, is a mess, no offer of out of buffett were accepted without exitation, choices are poor, breads are terrible like worst of a supermarket packaged, staff not welcoming, coffee machine broken, 10 minutes prior to end the staff opened the coffee machines so no one could use, and started to clean the room with chemical cleaners, moving chairs while customers still seated finishing eating. Total disrespect and a health issue and hazard cleaning and vacuuing while customers there, after complain the supervisor or so told me "breakfast is over" like by the clock we were not welcoming anymore. Really lack of experience on customer service.
We stayed there before, was way better, now seems lost the way, need to improve. Check-in is not welcoming, until we met the manager who was amazing ,we saw no courtesy or professional attentive behavior, kind of staff a bit lost. Breakfast could improve a lot, is a mess, no offer of out of buffett were accepted without exitation, choices are poor, breads are terrible like worst of a supermarket packaged, staff not welcoming, coffee machine broken, 10 minutes prior to end the staff opened the coffee machines so no one could use, and started to clean the room with chemical cleaners, moving chairs while customers still seated finishing eating. Total disrespect and a health issue and hazard cleaning and vacuuing while customers there, after complain the supervisor or so told me "breakfast is over" like by the clock we were not welcoming anymore. Really lack of experience on customer service.
8
anne
30 Aug 2023
·
Stayed 3 nights
Everything was as expected. Decent location for walking to Ribeira, close for trams uphill to Historic Centre. Spotlessly clean and super comfortable rooms. Nice rooftop bar. Breakfast was chaotic, poorly laid out, clients and staff all bumping into each other.
Everything was as expected. Decent location for walking to Ribeira, close for trams uphill to Historic Centre. Spotlessly clean and super comfortable rooms. Nice rooftop bar. Breakfast was chaotic, poorly laid out, clients and staff all bumping into each other.
8
abraham
12 Oct 2025
·
Stayed 5 nights
Great breakfast
Great breakfast
10
melissa ann
5 Aug 2023
·
Stayed 4 nights
I loved this hotel. Excellent breakfast. Nice view from the breakfast room and from the skybar. Clean rooms. Comfy bed and friendly staff.
I loved this hotel. Excellent breakfast. Nice view from the breakfast room and from the skybar. Clean rooms. Comfy bed and friendly staff.
10
Gareth
22 May 2025
·
Stayed 4 nights
We stayed at the Neya Porto for a 4 night break. The hotel is located on the banks of the river and has good bus & tram links into the centre. We had a suite overlooking the Douro which was delightful. The room was spacious, well appointed and clean. The breakfast was top class with range of options. We spent each evening on the Ultimo rooftop terrace for drinks and views of the city. Memorable.
We stayed at the Neya Porto for a 4 night break. The hotel is located on the banks of the river and has good bus & tram links into the centre. We had a suite overlooking the Douro which was delightful. The room was spacious, well appointed and clean. The breakfast was top class with range of options. We spent each evening on the Ultimo rooftop terrace for drinks and views of the city. Memorable.
6
Jamie
23 Aug 2024
·
Stayed 3 nights
Fijne bedden, een prachtig uitzicht vanaf het dakterras en vanuit de ontbijtzaal. Bij het ontbijt werkten de koffieapparaten doorgaans niet, waardoor er lange rijen stonden. Het ontbijtbuffet was redelijk gevarieerd. Personeel liep wat geïrriteerd/zuchtend rond. Hotel ligt ongeveer 15 min. lopen vanaf het historische centrum, dus wat dat betreft een prima locatie. In de kamer, was het jammer dat de gordijnen gedeeltelijk los hingen bijv. (Makkelijk op te lossen). Wel schoon.
Fijne bedden, een prachtig uitzicht vanaf het dakterras en vanuit de ontbijtzaal. Bij het ontbijt werkten de koffieapparaten doorgaans niet, waardoor er lange rijen stonden. Het ontbijtbuffet was redelijk gevarieerd. Personeel liep wat geïrriteerd/zuchtend rond. Hotel ligt ongeveer 15 min. lopen vanaf het historische centrum, dus wat dat betreft een prima locatie. In de kamer, was het jammer dat de gordijnen gedeeltelijk los hingen bijv. (Makkelijk op te lossen). Wel schoon.
10
Louise
18 Oct 2023
·
Stayed 2 nights
Nice large room, fantastically located along the river with great views. It's got a lovely rooftop bar (although music was very loud) also with amazing skyline views. Breakfast also had a good selection of hot food and continental offerings. It's also located in a building that used to be a monastery and is connected to an old church - historic with good architecture.
Nice large room, fantastically located along the river with great views. It's got a lovely rooftop bar (although music was very loud) also with amazing skyline views. Breakfast also had a good selection of hot food and continental offerings. It's also located in a building that used to be a monastery and is connected to an old church - historic with good architecture.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Ashley
4 weeks ago
·
Stayed 1 night
A fab hotel clean and tidy with the most friendly staff
A fab hotel clean and tidy with the most friendly staff
8
Diane
4 weeks ago
·
Stayed 3 nights
The room and the hotel are well maintainedand we had a great view of the river on a balcony. The page states there is parking, but when we arrived we were told there was no room for our car. We had to go to a public parking lot and walk back to the hotel. The next day I asked and there was a parking space for us ,but to my surprise as we left we were charged 22 euros per night. The website should claraly state they have 23 parking spots for 100 rooms and should state that the guest will be charged. It is also a healthy walk to get to the central part of the city and the hills are steep to visit places. Some staff were helpful and other fairly indifferent.
The room and the hotel are well maintainedand we had a great view of the river on a balcony. The page states there is parking, but when we arrived we were told there was no room for our car. We had to go to a public parking lot and walk back to the hotel. The next day I asked and there was a parking space for us ,but to my surprise as we left we were charged 22 euros per night. The website should claraly state they have 23 parking spots for 100 rooms and should state that the guest will be charged. It is also a healthy walk to get to the central part of the city and the hills are steep to visit places. Some staff were helpful and other fairly indifferent.
10
Patrick Eugene
21 Sept 2026
·
Stayed 3 nights
Excellent location walk to the Ponte Luis and riverside tabernas. In the quiet part of town with unobstructed view of the Duoro River. Breakfast is superlative.
Excellent location walk to the Ponte Luis and riverside tabernas. In the quiet part of town with unobstructed view of the Duoro River. Breakfast is superlative.
10
Susana
24 Aug 2026
·
Stayed 4 nights
This hotel was beautiful! Great location and super accommodating. The location was perfect. Close to everything without being in a super crowded area. We enjoyed the terrace bar immensely. Highly recommend!
This hotel was beautiful! Great location and super accommodating. The location was perfect. Close to everything without being in a super crowded area. We enjoyed the terrace bar immensely. Highly recommend!
10
Kwan
6 Jul 2026
·
Stayed 1 night
Love this little place. Beautiful, charming, in great location by the river. Highly recommend.
Love this little place. Beautiful, charming, in great location by the river. Highly recommend.
FAQs about NEYA Porto Hotel
Is parking available at the hotel?
Parking is available on-site, but it is limited and subject to charges. The self-parking fee is EUR 22 per day.
What type of breakfast is offered and what are the serving hours?
A continental breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 20 for adults and EUR 10 for children.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and arrangements should be made at least 24 hours prior to arrival.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Porto, within a 5-minute drive of Porto Historic Center and Ribeira Square, and is approximately 1.2 miles from Porto Cathedral and 1.3 miles from Dom Luis I Bridge.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel, and those under the age of 13 can stay for free.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of EUR 50 per day, but specific information about cribs is not provided. Advance request or confirmation may be required for extra beds.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 128.97594999999998USD
- 2026-10-23: 133.3721829711151USD
- 2026-10-24: 132.18753952751157USD
- 2026-10-25: 96.75076989547729USD
- 2026-10-26: 112.49107106246947USD
- 2026-10-27: 305.5048336074829USD
- 2026-10-28: 308.052576836853USD
- 2026-10-29: 310.5565445269775USD
- 2026-10-30: 306.9008933966064USD
- 2026-10-31: 115.21004031135558USD
- 2026-11-01: 115.7024552317047USD
- 2026-11-02: 115.8094982332611USD
- 2026-11-03: 128.4623403942108USD
- 2026-11-04: 128.4623403942108USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: 299.54324861816406USD
- 2026-11-08: 104.06263689147949USD
- 2026-11-09: 87.39948985687255USD
- 2026-11-10: 93.5225206777954USD
- 2026-11-11: 213.74242160324096USD
- 2026-11-12: 214.18940100494382USD
- 2026-11-13: 90.24515660568237USD
- 2026-11-14: 127.92213689163206USD
- 2026-11-15: 84.22379524475097USD
- 2026-11-16: 93.16091042289733USD
- 2026-11-17: 84.19525044433593USD
- 2026-11-18: 216.86806013549804USD
- 2026-11-19: 90.70364462745665USD
- 2026-11-20: 97.90427589042663USD
- 2026-11-21: 96.98368040725707USD
- 2026-11-22: 85.130118327713USD
- 2026-11-23: 84.4592984047699USD
- 2026-11-24: 87.56363101585387USD
- 2026-11-25: 86.60735453216552USD
- 2026-11-26: 91.21425942504882USD
- 2026-11-27: 96.45157999999999USD
- 2026-11-28: 103.87743795257568USD
- 2026-11-29: 86.15775681243896USD
- 2026-11-30: 89.95986262023925USD
- 2026-12-01: 90.37078453125USD
- 2026-12-02: 89.95986262023925USD
- 2026-12-03: 89.95986262023925USD
- 2026-12-04: 90.62702032058715USD
- 2026-12-05: 104.02355036621093USD
- 2026-12-06: 104.11509737449646USD
- 2026-12-07: 99.73119445655821USD
- 2026-12-08: 89.55974768852234USD
- 2026-12-09: 82.83357960990905USD
- 2026-12-10: 83.60136286567688USD
- 2026-12-11: 83.60136286567688USD
- 2026-12-12: 85.5654350906372USD
- 2026-12-13: 76.83313056678772USD
- 2026-12-14: 76.90898478012085USD
- 2026-12-15: 92.01448073188782USD
- 2026-12-16: 130.3748933615875USD
- 2026-12-17: 78.00085762237548USD
- 2026-12-18: 92.82831558113098USD
- 2026-12-19: 74.80374585334778USD
- 2026-12-20: 79.05957365959166USD
- 2026-12-21: 76.90898478012085USD
- 2026-12-22: 79.05957365959166USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 9365
- Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
- Self parking fee: EUR 22 per day
- Housekeeping is available for an additional fee
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business centre
Room service
Tour desk
Dry cleaning
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Spa & wellness centre
Picnic area/Tables
Breakfast in the room
Family room
Wheelchair Accessible (Limited)
Activities
Garden
Bicycle Tour Information
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi