Extended Stay America Premier Suites - Austin - Austin Airport

Great!

Not a great hotel. Had to have them come and re-clean my bathroom as there was mold in the shower and toothpaste splatter on the floor in the entry. (They did come). Front desk wasn’t super professional, usually out back or on their phone. Elevator was broken the entire time (4 day stay) so you had to walk to the edges and no urgency or concern. Bed was hard and sloped downward slightly. No hangers in the closet, had to ask for those too. Don’t bother to check the amenities. Their “breakfast” is a small cooler with yogurt and some granola bars out in a hallway. It was fine otherwise? Good parking, lighting, room was spacious and clean otherwise, convenient location, safe.

We have been here for 17 days and the elevator has been out 15 days and they have no idea when it will be fixed. we are on the 4th floor with a dog and it is super inconvenient

limited amenities, small room, dirty, no real continental breakfast

Bathroom didn’t feel clean. Check in was unprofessional. We checked in with our name, got handed the two card keys and pointed to where our room was and that was it. Not accommodating at all. There was a liquid puddle in front of check in counter that no one bothered to clean up. Electricity went out during check out. I was there for only one night. Don’t think I’ll be staying there again.