Is parking available at the hotel?

Uncovered self-parking is available on-site for a fee of CNY 20 per day. Reservations are not required.

What type of breakfast is offered?

A buffet breakfast is available daily from 5:30 AM to 9:30 AM for a fee of approximately CNY 48 per person. Children aged 8 and younger eat free breakfast.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 1:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Complimentary airport shuttle services are available 24 hours. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about accessible bathrooms and pool access are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in Pudong, Shanghai, within a 10-minute drive of Shanghai Disneyland and Florentia Village No.4 Gate. It is approximately 12.1 km from Shanghai Pudong International Airport and 16.6 km from Shanghai Wild Animal Park.

What are the policies for children staying at the hotel?

Children are welcome at the property, and those aged 8 and younger can stay for free. Specific details about age restrictions for free stays are not provided.

Shanghai Joyful Star Hotel

Average nightly price at Shanghai Joyful Star Hotel-Free shuttle bus to Pudong Airport and Disneyland by month, last 12 months (USD)
Month	Average price
January	US$35
February	US$35
March	US$34
April	US$36
May	US$36
June	US$38
July	US$42
August	US$41
September	US$42
October	US$37
November	US$36
December	US$34

What guests think

At Shanghai Joyful Star Hotel-Free shuttle bus to Pudong Airport and Disneyland, travellers praise the free on-schedule airport shuttle, friendly staff using translation apps, clean renovated rooms, and early breakfast, while noting the location is far from central Shanghai.

Several reviews mention airport pickup instructions can be unclear and the shared shuttle may take longer than expected. Rooms are generally comfortable but some note hard mattresses, weak soundproofing, missing or underperforming fridges, and occasional shower drainage issues. Breakfast is widely considered tasty though variety can feel limited over multiple days. Overall, it suits short layovers or Disney visits more than city sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The free airport shuttle is widely praised as punctual and convenient, with regular hourly runs and easy drop-offs. Some guests found pickup instructions unclear or noted longer rides and limited Disney shuttle times due to shared routing.

Related guest reviews

8

Mitsue

19 Oct 2025

·

Stayed 3 nights

客室は清潔でしたが冷蔵庫が無かったです。スタッフも親切で丁寧でした。ディズニー行きのシャトルバスが朝と夜に一本ずつしか無いのが少し残念でした。

8

Peter

14 Oct 2025

·

Stayed 1 night

The airport shuttle was not easy to find, and this is the only thing that needs improving; that is, how they describe where to get the shuttle within this huge airport.

10

Yu

20 Nov 2025

·

Stayed 1 night

部屋が広くて、バストイレも清潔で広々。スタッフの対応も親切丁寧だった。1時間毎に空港とホテル間を無料シャトルバスが運行しているのも便利。スタッフに上海中心部への行き方を質問したら、シャトルバスで空港まで行き、空港駅から２号線で直接外灘まで行けると教えてくれた。帰りも電車で空港まで戻り、シャトルバスで帰って来てはどうか、とアドバイスもいただきました。朝食ビュッフェもとても美味しかった。ホテル自体は上海中心部から遠いが、空港に近い分、出発日に渋滞で飛行機に乗り遅れてしまうといったリスクも少ないので私にとっては満足できるホテルだった。

8

Wataru

29 Nov 2025

·

Stayed 1 night

24時間の空港シャトルサービスが便利だった

6

lucy

27 Mar 2024

·

Stayed 1 night

It’s almost impossible to get the pickup service but dropping off is very good.

10

TSUTOMU

25 Oct 2025

·

Stayed 1 night

夜中に上海浦東空港に着いたのに、バスでホテルまで行けて助かりました。チェックアウト後は再度空港に戻り、地下鉄やリニアで市内にでられます。空港とホテル（T2国際線ターミナル3階出発ロビー26番出口が乗降場所）の間は概ね40分くらいかかります。空港から市内は地下鉄で1時間弱（人民公園）くらいです。

8

Jesse

22 Aug 2024

·

Stayed 1 night

The bus service to the airport was very convenient it went on every hour. The people speak relatively good english. Hotel was clean and the room was also clean. Only downside i was in a smoke room but maybe i was just unlucky. With a little help of the airpurufier and the aircon the smell disappeared.

8

Rosari-ya

8 May 2024

·

Stayed 1 night

海外から到着するターミナルはT1\u3000その3階から1時間に1本シャトルバスが出ています。空港からは、、、ホテルからは2時間に1本。1台のバスが3か所とまりますが、最後です。予約をしたら、シャトルバスの時刻表が写真とともにくれますし、とてもよかったです。今朝も4時のバスに乗って空港まできました。朝のパンなども用意してくれました。フロントの人も親切でしたし、よかったです！

10

Elaine

29 Nov 2025

·

Stayed 1 night

I’ve received the utmost welcoming hospitality staying in this hotel. Small but compact and efficient. Will definitely come again. The shuttle bus is real and always on time!

10

Keith

29 Sept 2025

·

Stayed 2 nights

The hotel is excellently appointed and the free shuttle service to and from the airport is excellent and can be used to link with the Shanghai Subway during your stay as well as to and from Pudong Airport. Everything was spotlessly clean and, apart from lack of coffee, the kettle and tea tray was also greatly appreciated. The surrounding shops and restaurants gave plenty of scope to feed yourself and the complimentary tea in the reception area was a superb little touch. Very reasonably priced for the standard and what you got. You would do well if you found better value for money.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are consistently reported as clean, with many describing them as spotless. A few mention maintenance-related issues like poor shower drainage.

Related guest reviews

4

YUKO

18 May 2025

·

Stayed 1 night

シャワーの排水が非常に悪かったです。

10

ANASTASIOS

15 Dec 2025

·

Stayed 1 night

Excellent hotel, clean, very good breakfast and everyone is happy to hellp you. Thanks for eveeything.

10

Yu

20 Nov 2025

·

Stayed 1 night

部屋が広くて、バストイレも清潔で広々。スタッフの対応も親切丁寧だった。1時間毎に空港とホテル間を無料シャトルバスが運行しているのも便利。スタッフに上海中心部への行き方を質問したら、シャトルバスで空港まで行き、空港駅から２号線で直接外灘まで行けると教えてくれた。帰りも電車で空港まで戻り、シャトルバスで帰って来てはどうか、とアドバイスもいただきました。朝食ビュッフェもとても美味しかった。ホテル自体は上海中心部から遠いが、空港に近い分、出発日に渋滞で飛行機に乗り遅れてしまうといったリスクも少ないので私にとっては満足できるホテルだった。

10

Shuya

1 Mar 2025

·

Stayed 1 night

シャワーの排水が少し悪かったがそれ以外は大満足

8

MAO

14 Oct 2025

·

Stayed 2 nights

シャトルバスサービスがとてもよかったです。またWechatで連絡が取れるのが便利でした。タクシーもすぐ捕まりました。朝食も品数は少ないけど美味しかったです。全体的にとても綺麗で清潔、お部屋も充分広かったです。ただナイトウェアがない、ベッドのマットレスがかなり固くてゆっくり休息できなかったのと、お風呂の水捌けが悪い･扉が勝手に開いてくる、冷蔵庫がなかなか冷えないなど設備面が少し残念な点がありました。コンビニは少し歩きますが、ほかに地元スーパーや薬局、お菓子屋さんなどがあって楽しかったです。

10

Hibiki

24 Aug 2024

·

Stayed 1 night

トランジットで一泊することになり利用しました。1時間に1本無料のシャトルバスが出ていて便利です。ホテルはこじんまりとしており古さも感じられますが、部屋は綺麗に保たれていて落ち着いて過ごせました。朝食もおいしかったです。また上海でトランジットする時は利用します。

8

Jesse

22 Aug 2024

·

Stayed 1 night

The bus service to the airport was very convenient it went on every hour. The people speak relatively good english. Hotel was clean and the room was also clean. Only downside i was in a smoke room but maybe i was just unlucky. With a little help of the airpurufier and the aircon the smell disappeared.

10

Jeanette

22 Jun 2024

·

Stayed 1 night

The room was very large, had a strong aircon and the bed was super comfortable. Felt like sleeping on a cloud. It was a great choice for an overnight layover. The room was very clean as well. The only thing missing was a small fridge. Their breakfast was good enough. They also had a convenient and free airport shuttle that picked us up late at night. I would happily stay here again.

10

Ryo

28 Mar 2025

·

Stayed 1 night

空港から無料のシャトルバスが利用できて便利。ホテルから空港へのシャトルバスもある。部屋も清潔で十分。周辺に飲食店もあるので食事にも困らない。朝食も朝5:30から提供しているので便利。トランジットで１泊などの使い方にピッタリ。

10

Keith

29 Sept 2025

·

Stayed 2 nights

The hotel is excellently appointed and the free shuttle service to and from the airport is excellent and can be used to link with the Shanghai Subway during your stay as well as to and from Pudong Airport. Everything was spotlessly clean and, apart from lack of coffee, the kettle and tea tray was also greatly appreciated. The surrounding shops and restaurants gave plenty of scope to feed yourself and the complimentary tea in the reception area was a superb little touch. Very reasonably priced for the standard and what you got. You would do well if you found better value for money.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and often spacious, with comfortable beds for many, though mattress firmness varies. Soundproofing can be weak, and some rooms lack windows or a fridge, with occasional minor issues like limited USB outlets.

Related guest reviews

10

ROHAN

5 Jun 2025

·

Stayed 3 nights

What a gem of a property. Free airport shuttle. Modern interiors & rooms. Great staff who are very helpful. Great buffet breakfast on the 2nd floor. Only gripe I have is that some of our group rooms had soft beds, some rooms had hard beds. Other than that - great stay!

8

HIROSHI

28 May 2024

·

Stayed 1 night

部屋に窓がなかった

8

Teck Ann

12 Jun 2025

·

Stayed 4 nights

Comfortable room but would appreciate if it was fitted with USB sockets for charging of phones, etc. Fairly decent breakfasts provided.

8

MAO

14 Oct 2025

·

Stayed 2 nights

シャトルバスサービスがとてもよかったです。またWechatで連絡が取れるのが便利でした。タクシーもすぐ捕まりました。朝食も品数は少ないけど美味しかったです。全体的にとても綺麗で清潔、お部屋も充分広かったです。ただナイトウェアがない、ベッドのマットレスがかなり固くてゆっくり休息できなかったのと、お風呂の水捌けが悪い･扉が勝手に開いてくる、冷蔵庫がなかなか冷えないなど設備面が少し残念な点がありました。コンビニは少し歩きますが、ほかに地元スーパーや薬局、お菓子屋さんなどがあって楽しかったです。

8

takeshi

24 Apr 2025

·

Stayed 1 night

隣の部屋の声はよく聞こえます。送迎車の時間は、正確で便利です

8

Felina

15 Feb 2025

·

Stayed 1 night

Very clean hotel but very loud because of the trucks driving around. My neighbor was loud and I could hear everything which disturbed my sleep

10

Jeanette

22 Jun 2024

·

Stayed 1 night

The room was very large, had a strong aircon and the bed was super comfortable. Felt like sleeping on a cloud. It was a great choice for an overnight layover. The room was very clean as well. The only thing missing was a small fridge. Their breakfast was good enough. They also had a convenient and free airport shuttle that picked us up late at night. I would happily stay here again.

8

Teck Ann

15 Mar 2025

·

Stayed 8 nights

Modern facilities. Would have been even better if USB power points were available.

10

Cheong Ki

4 Jun 2025

·

Stayed 1 night

The location is great. Staffs are nice. Free shuttle bus. Room is spacious and clean.

10

Sujeong

23 Apr 2025

·

Stayed 1 night

깔끔하고ㅗ 서비스좋음 다만 일반적인 대화도 들릴만큼 방음이 안됨

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Service

Staff are frequently described as friendly and helpful, often using translation apps, assisting with early check-ins and takeaway breakfasts. A minority cite language barriers or inconsistent service.

Related guest reviews

10

Mitchell

30 Jan 2024

·

Stayed 1 night

After 4 weeks of travelling the last thing i wanted was a plane delay and hours stuck in the airport, booked the hotel and immediately got full details including photos of the free shuttle service from the airport. A short 15 minute drive and arrived at the hotel, met by a wonderful freindly lady on reception (who could also speak english which helped immensely)who allowed me to check in early and offered me breakfast, later on also advised me on where to go for local shops and booked me on the free shuttle later back to the airport. My flight ended up cancelled and unfortunately the night receptionist wasnt as fluent in english so i couldnt get any assistance with extending my stay at the hotel so left for the airport to sort out my flight. Clean amd comfortable room, shops and restaurants within walking distance , free airport shuttle service both directions , hotel dont quite look like pictures but all in all a great alternative to the airport allowing a decent sleep and freshen up.

8

chiranjiv

15 May 2023

·

Stayed 1 night

The lady at reception was really good . Spoke English which was help . When she realise we booked king bed by mistake instead of two single beds . On requires of two single beds she upgraded us to family room . She was kind . I forgot her name . She was at reception on 13th May evening around 9-10 pm when we checked in .

10

Saixia

17 May 2024

·

Stayed 1 night

Good location and the service is very good.

6

Hanna

14 Oct 2024

·

Stayed 1 night

The customer service was not that great.

10

Jigme

29 Nov 2025

·

Stayed 1 night

Thank you for making my stay so seamless after a long flight. Sun Jia and her staff was amazing. Thank you for packing up the breakfast in morning. Amazing staff in the front desk

10

Jianhua

8 Jun 2025

·

Stayed 1 night

This is a very simple, but very good place to stay. The front desk staff are friendly and the shuttle service is on schedule.

10

Peter

28 Jun 2024

·

Stayed 1 night

Excellent staff at check in. Went above and beyond to try abd help me with airline problems online. A pleasure extremely good value. Thankyou

6

rie

8 Nov 2025

·

Stayed 3 nights

デポジットについての説明が一切なく、更に勝手に2重に料金を払わされていました未だにデポジットの3万円は返ってきていません

10

Hiroaki

15 Sept 2025

·

Stayed 2 nights

フロントもスタッフも中国語しか話せないが、翻訳アプリを使って各国語対応をしてくれようと頑張ってくれたり、スタッフ一人一人のサービスマインドはとてもよかった。ホテルの設備は宿泊費相応。近くに地下鉄の駅などがないのが欠点。移動は基本タクシー。浦東空港とホテルの間の専用シャトルバスも予約なしで使えて、三ホテル共用のシャトルバスではあるが、使い勝手がよかった。ホテルを出て左側に行くと商店街にぶつかり、便利店や定食屋などがある。

10

Fang

25 Sept 2024

·

Stayed 1 night

This hotel is clean and safe. The front desk is very helpful and friendly. The price is quite reasonable. Free shuttle to/from airport and free breakfast are good bonus. My stay is 5 star experience.

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AI-generated summary based on recent guest reviews

Location

Convenient for Pudong Airport and Disney transfers, with eateries nearby, but far from central sights and not close to a subway station. Best suited for short layovers rather than city exploration.

Related guest reviews

8

Elsa Natalia

15 Sept 2025

·

Stayed 3 nights

El personal fue amable pero no hablaban inglés, aun así utilizaban el traductor para poder atendernos. El desayuno bien y las instalaciones también. La zona no es la mas bonita, caminamos a la estacion de tren pero esta lejisimos, hicimos mas de una hora a pie aunque ahi nos dijeron que estaba como a 35 min

6

kwei wing

13 Nov 2023

·

Stayed 1 night

location not convenient n not many shops and restaurants around.

10

Yu

20 Nov 2025

·

Stayed 1 night

部屋が広くて、バストイレも清潔で広々。スタッフの対応も親切丁寧だった。1時間毎に空港とホテル間を無料シャトルバスが運行しているのも便利。スタッフに上海中心部への行き方を質問したら、シャトルバスで空港まで行き、空港駅から２号線で直接外灘まで行けると教えてくれた。帰りも電車で空港まで戻り、シャトルバスで帰って来てはどうか、とアドバイスもいただきました。朝食ビュッフェもとても美味しかった。ホテル自体は上海中心部から遠いが、空港に近い分、出発日に渋滞で飛行機に乗り遅れてしまうといったリスクも少ないので私にとっては満足できるホテルだった。

10

Joanna

29 Aug 2023

·

Stayed 1 night

It is very close to the airport and it is very reasonable price for us to stay a night there. The room is clean and comfortable.

10

TSUTOMU

25 Oct 2025

·

Stayed 1 night

夜中に上海浦東空港に着いたのに、バスでホテルまで行けて助かりました。チェックアウト後は再度空港に戻り、地下鉄やリニアで市内にでられます。空港とホテル（T2国際線ターミナル3階出発ロビー26番出口が乗降場所）の間は概ね40分くらいかかります。空港から市内は地下鉄で1時間弱（人民公園）くらいです。

10

Xiaodong

26 Aug 2025

·

Stayed 1 night

Amazing service and location for one night overlay.

10

Ishitta

20 Oct 2023

·

Stayed 5 nights

Staff was helpful, room was spacious and clean, food was good, and the free airport shuttle was convenient. There is also a bus stop right outside the hotel that goes to the closest subway station so commute was very simple.

8

Sarah

9 Jan 2024

·

Stayed 5 nights

We had a lovely stay, staff helpful but the location is best suited just for the airport. Had to book taxis to go into Shanghai itself to explore. Plenty of places to eat around the hotel though

10

Hiroaki

15 Sept 2025

·

Stayed 2 nights

フロントもスタッフも中国語しか話せないが、翻訳アプリを使って各国語対応をしてくれようと頑張ってくれたり、スタッフ一人一人のサービスマインドはとてもよかった。ホテルの設備は宿泊費相応。近くに地下鉄の駅などがないのが欠点。移動は基本タクシー。浦東空港とホテルの間の専用シャトルバスも予約なしで使えて、三ホテル共用のシャトルバスではあるが、使い勝手がよかった。ホテルを出て左側に行くと商店街にぶつかり、便利店や定食屋などがある。

10

Keith

29 Sept 2025

·

Stayed 2 nights

The hotel is excellently appointed and the free shuttle service to and from the airport is excellent and can be used to link with the Shanghai Subway during your stay as well as to and from Pudong Airport. Everything was spotlessly clean and, apart from lack of coffee, the kettle and tea tray was also greatly appreciated. The surrounding shops and restaurants gave plenty of scope to feed yourself and the complimentary tea in the reception area was a superb little touch. Very reasonably priced for the standard and what you got. You would do well if you found better value for money.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally tasty and starts early, with coffee appreciated and some standout items. Several guests note limited variety or little day-to-day change.

Related guest reviews

8

MEI TSEN

29 Jan 2024

·

Stayed 5 nights

早餐沒什麼變化，住了五天，每天菜色只有一個會有變化，其他的，每天都一樣，到後面幾天就沒什麼想吃⋯

10

Camellia

13 Jan 2025

·

Stayed 2 nights

Very good service, convenient airport shuttle from the facility, accessible nearby public transportation, and tasty breakfast

10

Peirong

16 May 2024

·

Stayed 1 night

Staffs are really nice. Breakfast has a lot of choices. Steamed vegetable buns are delicious. They are handmade by their kitchen staffs every morning. Enjoyed!

10

Aimito

15 Aug 2024

·

Stayed 3 nights

ディズニーランドが目的での宿泊でした。ディズニーランドへの送迎があり、空港からの送迎も助かりました。建物は古いけど、部屋は綺麗で、朝食も無料でついているのに、思っていたより良かったです。最寄り駅まで、タクシーで10分くらいかかるので、ディズニーランドが目的以外の人には不便だと思います。ディズニーランドに行かない日は、かなり不便に感じました。日本語も英語もあまり通じませんが、スタッフの方々は、一生懸命意思疎通をしようとしてくれて、親切です。ディズニーランドに行く方には、オススメします！

10

ANASTASIOS

15 Dec 2025

·

Stayed 1 night

Excellent hotel, clean, very good breakfast and everyone is happy to hellp you. Thanks for eveeything.

10

Yu

20 Nov 2025

·

Stayed 1 night

部屋が広くて、バストイレも清潔で広々。スタッフの対応も親切丁寧だった。1時間毎に空港とホテル間を無料シャトルバスが運行しているのも便利。スタッフに上海中心部への行き方を質問したら、シャトルバスで空港まで行き、空港駅から２号線で直接外灘まで行けると教えてくれた。帰りも電車で空港まで戻り、シャトルバスで帰って来てはどうか、とアドバイスもいただきました。朝食ビュッフェもとても美味しかった。ホテル自体は上海中心部から遠いが、空港に近い分、出発日に渋滞で飛行機に乗り遅れてしまうといったリスクも少ないので私にとっては満足できるホテルだった。

8

MAO

14 Oct 2025

·

Stayed 2 nights

シャトルバスサービスがとてもよかったです。またWechatで連絡が取れるのが便利でした。タクシーもすぐ捕まりました。朝食も品数は少ないけど美味しかったです。全体的にとても綺麗で清潔、お部屋も充分広かったです。ただナイトウェアがない、ベッドのマットレスがかなり固くてゆっくり休息できなかったのと、お風呂の水捌けが悪い･扉が勝手に開いてくる、冷蔵庫がなかなか冷えないなど設備面が少し残念な点がありました。コンビニは少し歩きますが、ほかに地元スーパーや薬局、お菓子屋さんなどがあって楽しかったです。

10

Hibiki

24 Aug 2024

·

Stayed 1 night

トランジットで一泊することになり利用しました。1時間に1本無料のシャトルバスが出ていて便利です。ホテルはこじんまりとしており古さも感じられますが、部屋は綺麗に保たれていて落ち着いて過ごせました。朝食もおいしかったです。また上海でトランジットする時は利用します。

10

Jeanette

22 Jun 2024

·

Stayed 1 night

The room was very large, had a strong aircon and the bed was super comfortable. Felt like sleeping on a cloud. It was a great choice for an overnight layover. The room was very clean as well. The only thing missing was a small fridge. Their breakfast was good enough. They also had a convenient and free airport shuttle that picked us up late at night. I would happily stay here again.

10

Nicklas

15 Feb 2024

·

Stayed 2 nights

Very friendly Personal, convient Shuttle Service, delicious Breakfast and wonderful Coffee. The Bed was very comfortable ! Thanks to the Staff, Hope to BE Back soon!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $39	20 $35	21 $37	22 $36	23 $36	24 $35
25 $36	26 $40	27 $36	28 $40	29 $39	30 $39	31 $41

Su	Mo	Tu	We	Th	Fr	Sa
1 $39	2 $42	3 $39	4 $39	5 $37	6 $38	7 $38
8 $37	9 $39	10 $38	11 $38	12 $39	13 $39	14 $39
15 $38	16 $39	17 $38	18 $40	19 $37	20 $42	21
22 $39	23 $39	24 $40	25 $41	26 $38	27 $38	28
29 $39	30 $40

Shanghai Joyful Star Hotel-Free shuttle bus to Pudong Airport and Disneyland

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