LSA Campos by Numa

Very nice place if you want to minimize high cost of hotel in city centre I enjoyed my two night stay there

Overall good place and easy to find I enjoyed my short stay even extended for one more night

My colleague used an automated locker terminal located at the hotel LSA Campos by Numa for storing the suitcase when he had to change the room due to new reservation. Instead of the standard 6-digit numerical PIN, the machine issued an invalid alphabetical code both times, making it impossible to open the locker. He was charged €10 twice (total €20) due to that error. I have already contacted the hotel and they said that another company is the sole operator of these lockers. Refund of €20 was not processed.

My colleague attempted to use the luggage locker machine during checkout following a room change under a new reservation. Instead of generating the standard 6-digit numerical PIN required to open the locker, the terminal issued an invalid alphabetical code on both attempts. As a result, we were unable to access the locker. Despite the service not being provided due to this apparent system malfunction, my colleague was charged €10 twice, for a total of €20. I have already contacted the hotel, and they said its not their responsibility since the locker is owned by other company. It is not acceptable to be charged for a service that could not be used due to wrong PIN code

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