Urbano FLH Hotels Lisboa
$218
/ night
Avg. for October
Prices for Urbano FLH Hotels Lisboa
Select dates to see prices and availability
$218
/ night
Avg. for October
Monthly average prices
Nightly prices at Urbano FLH Hotels Lisboa average $95 in January, the cheapest month, and $229 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $95 |
| February | $107 |
| March | $158 |
| April | $177 |
| May | $229 |
| June | $179 |
| July | $137 |
| August | $145 |
| September | $229 |
| October | $218 |
| November | $149 |
| December | $105 |
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Oct · $218
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Most expensive: September (~$229)
Cheapest: January (~$95)
About this property
Centrally located hotel in Lisbon with complimentary breakfast and free Wi-Fi, steps from Commerce Square and Lisbon Cathedral.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.
Dining
A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Location
With a stay at Urbano FLH Hotels Lisboa, you'll be centrally located in Lisbon, steps from Commerce Square and within a 5-minute walk of Rua Augusta Arch. This hotel is 0.3 mi (0.5 km) from Castle of São Jorge and 0.5 mi (0.8 km) from Lisbon Cathedral.
What's nearby
Commerce Square(0.1 miles)
Rua Augusta(0.1 miles)
Rua Augusta Arch(0.1 miles)
Lisbon Cathedral(0.2 miles)
Lisboa Story Centre(0.2 miles)
Lisbon City Hall(0.3 miles)
Ribeira das Naus(0.3 miles)
Armazens do Chiado Mall(0.3 miles)
Figueira Square(0.4 miles)
Miradouro de Santa Luzia(0.4 miles)
Santa Justa Elevator(0.4 miles)
Rossio Square(0.4 miles)
Portas do Sol Viewpoint(0.5 miles)
Carmo Convent(0.5 miles)
Castle of São Jorge(0.5 miles)
Humberto Delgado Airport (LIS)(6.1 miles)
Cascais (CAT)(14.1 miles)
Airport shuttle
Free Wi-Fi
Non-Smoking Rooms
24-Hour Front Desk
Location
42 Rua da Madalena, Alfama, Santa Maria Maior, Lisbon, Portugal
Commerce Square (0.1 miles)
Rua Augusta (0.1 miles)
Rua Augusta Arch (0.1 miles)
Lisbon Cathedral (0.2 miles)
Lisboa Story Centre (0.2 miles)
Lisbon City Hall (0.3 miles)
Room options
7
Deluxe Double Room
Room details
1 Queen Bed
Sleeps 2
194 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Superior Suite
Room details
1 Queen Bed
Sleeps 2
248 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Comfort Room (Large)
Room details
1 Queen Bed
Sleeps 2
237 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Twin Room
Room details
2 Twin Beds
Sleeps 2
161 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Interior Double Room
Room details
1 Queen Bed
Sleeps 2
151 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Interior Single Room
Room details
1 Twin Bed
118 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Basic Double Room
Room details
1 Queen Bed
Sleeps 2
172 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Urbano FLH Hotels Lisboa
9.3
Superb
Based on 1,002 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Urbano FLH Hotels Lisboa stands out for its central, walkable location, warm and helpful staff, and tasty included breakfast, with guests also appreciating clean, modern rooms and thoughtful lobby refreshments for coffee, tea, cakes and port.
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What guests think
Across many reviews, Urbano FLH Hotels Lisboa stands out for its central, walkable location, warm and helpful staff, and tasty included breakfast, with guests also appreciating clean, modern rooms and thoughtful lobby refreshments for coffee, tea, cakes and port.
Rooms are typically small with limited storage, some lack views or use glass bathroom doors that reduce privacy, and street-facing rooms can be noisy; a few guests noted slow drains, odors or occasional A/C issues, and breakfast seating requires time slots. Several reviews mention the elevator stops at the fourth floor so top rooms require stairs, and there is no in-room fridge; public parking or garages are nearby but not on site. Overall, expect a well-run boutique base ideal for exploring Lisbon if you prioritize location and service over large rooms or extensive amenities.
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AI-generated summary based on recent guest reviews
Facilities
Complimentary coffee, tea, cakes and sometimes port are available in the lobby throughout the day; the breakfast area is compact. The elevator stops at the fourth floor (5th-floor rooms require stairs), there’s no in-room fridge, and parking is off-site nearby.
Related guest reviews
10
Lupita
Sep 28, 2024
·
Stayed 4 nights
We enjoyed our stay at Urbano. We had the superior room and paid more for the extra space. We were on the 5th floor and the elevator only goes up to the 4th floor so we had to carry bags one floor. The shower was slow to drain. Breakfast was good. Staff was very courteous and helpful. We would stay here again.
We enjoyed our stay at Urbano. We had the superior room and paid more for the extra space. We were on the 5th floor and the elevator only goes up to the 4th floor so we had to carry bags one floor. The shower was slow to drain. Breakfast was good. Staff was very courteous and helpful. We would stay here again.
10
George
May 13, 2025
·
Stayed 3 nights
Close to the waterfront, near the cruise boats. There was an acceptable walk to the main sights. The famous tram passed very close and relatively empty at this point. Easy street parking.
Close to the waterfront, near the cruise boats. There was an acceptable walk to the main sights. The famous tram passed very close and relatively empty at this point. Easy street parking.
10
Yumiko
Jun 3, 2025
·
Stayed 3 nights
従業員の方が親切で皆さん感じが良い。朝食は豪華過ぎる事はないけれどあのぐらいで丁度良いと思う。日本人好みの宿だと思う。最上階のワンフロアのみ階段なのでそこは記載して欲しかった。
従業員の方が親切で皆さん感じが良い。朝食は豪華過ぎる事はないけれどあのぐらいで丁度良いと思う。日本人好みの宿だと思う。最上階のワンフロアのみ階段なのでそこは記載して欲しかった。
10
Alicia
Sep 7, 2024
·
Stayed 2 nights
The staff was extremely friendly, every single one of them greeted us warmly as we entered or exited the hotel. Breakfast included. good central location and they recommended a great parking garage nearby. On a busy street but quiet at night. Would definitely recommend.
The staff was extremely friendly, every single one of them greeted us warmly as we entered or exited the hotel. Breakfast included. good central location and they recommended a great parking garage nearby. On a busy street but quiet at night. Would definitely recommend.
10
Malabika
Sep 27, 2024
·
Stayed 3 nights
Excellent location - walkable distance to Praca do comercio. Lots of restaurants nearby. It is relatively on flat terrain. Very helpful front desk. Breakfast was delicious. Very clean and comfortable beds. There isn't any laundry service in the hotel though.
Excellent location - walkable distance to Praca do comercio. Lots of restaurants nearby. It is relatively on flat terrain. Very helpful front desk. Breakfast was delicious. Very clean and comfortable beds. There isn't any laundry service in the hotel though.
10
Kimberly
Aug 18, 2025
·
Stayed 3 nights
From the moment you check in with friendly staff, you are greeted with a smile and they make everything so convenient. The complementary breakfasts are incredible as well as having coffee, tea, and water 24/7. I will definitely be returning to this hotel in the future.
From the moment you check in with friendly staff, you are greeted with a smile and they make everything so convenient. The complementary breakfasts are incredible as well as having coffee, tea, and water 24/7. I will definitely be returning to this hotel in the future.
10
Saleha
Jan 18, 2024
·
Stayed 2 nights
Very clean room, reception at very helpful and was accommodating, breakfast was very tasty every morning, they had a coffee station with pastries, cakes and pastel de nata 24/7 free of charge, location was very good
Very clean room, reception at very helpful and was accommodating, breakfast was very tasty every morning, they had a coffee station with pastries, cakes and pastel de nata 24/7 free of charge, location was very good
8
Homa
Aug 14, 2024
·
Stayed 3 nights
Friendly and polite staff, great breakfast.clean room.great location.easy walk to both Alfama and Baixa. Easy access to metro and ferry. AC was working very well. We were in room 12 on the second floor , no view, small windows to the other building so room was a bit damp but very quiet. Very good coffee and snacks available all day long. No parking at the hotel but there is a public parking close to the hotel which is free on weekends and €25 for 24 hrs on weekdays
Friendly and polite staff, great breakfast.clean room.great location.easy walk to both Alfama and Baixa. Easy access to metro and ferry. AC was working very well. We were in room 12 on the second floor , no view, small windows to the other building so room was a bit damp but very quiet. Very good coffee and snacks available all day long. No parking at the hotel but there is a public parking close to the hotel which is free on weekends and €25 for 24 hrs on weekdays
10
kevin
Apr 22, 2025
·
Stayed 1 night
Wonderful, friendly staff and amazing food!! The lobby is very comfortable to just sit and enjoy complimentary coffee, tea, cookies or port wine! Breakfast was a big surprise with the variety and quality they provide with this complementary meal.
Wonderful, friendly staff and amazing food!! The lobby is very comfortable to just sit and enjoy complimentary coffee, tea, cookies or port wine! Breakfast was a big surprise with the variety and quality they provide with this complementary meal.
10
Kimberly
Aug 18, 2025
·
Stayed 2 nights
What a wonderful experience! From the moment you arrive, you were greeted with a smile by the friendly staff who welcome to and makes everything so convenient. The complementary breakfast in the morning are incredible as well as having access to tea, coffee and water 24/7 I will definitely visit this hotel again in the future
What a wonderful experience! From the moment you arrive, you were greeted with a smile by the friendly staff who welcome to and makes everything so convenient. The complementary breakfast in the morning are incredible as well as having access to tea, coffee and water 24/7 I will definitely visit this hotel again in the future
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find rooms and common areas very clean and well kept. A smaller number report odors or dampness and maintenance issues like slow drains, weak water pressure or a faulty showerhead.
Related guest reviews
10
Katherine
Nov 29, 2025
·
Stayed 1 night
Excellent front office staff, friendly & welcoming. Lovely modern clean accommodation.
Excellent front office staff, friendly & welcoming. Lovely modern clean accommodation.
10
Lupita
Sep 28, 2024
·
Stayed 4 nights
We enjoyed our stay at Urbano. We had the superior room and paid more for the extra space. We were on the 5th floor and the elevator only goes up to the 4th floor so we had to carry bags one floor. The shower was slow to drain. Breakfast was good. Staff was very courteous and helpful. We would stay here again.
We enjoyed our stay at Urbano. We had the superior room and paid more for the extra space. We were on the 5th floor and the elevator only goes up to the 4th floor so we had to carry bags one floor. The shower was slow to drain. Breakfast was good. Staff was very courteous and helpful. We would stay here again.
2
Erika
Aug 17, 2025
·
Stayed 4 nights
I booked FLH Urbano Hotel through Expedia because it was advertised as recently renovated. I even double-checked photos from both the hotel and past guests on other platforms to make sure it looked clean and updated. Unfortunately, what I walked into was far from what was promised. Upon arrival, I was hit with a strong musty odor in the room. Within minutes, I suffered an asthma attack due to mold exposure. I requested a room change, but every room I was shown had the same issue—visible mold, dampness, and poor air quality. I had no choice but to leave and book another hotel for my health and safety. The frustration didn’t end there. FLH Urbano Hotel refused to issue a refund and told me to go through Expedia. I did, but Expedia never received a response from the hotel, and I was left with no refund and no resolution. So now I’ve paid for two hotels, even though I couldn’t stay at the first one due to a legitimate medical concern. This was not just disappointing—it was infuriating. The lack of accountability and basic hygiene is unacceptable. If you value your health, your money, and your peace of mind, do not stay here.
I booked FLH Urbano Hotel through Expedia because it was advertised as recently renovated. I even double-checked photos from both the hotel and past guests on other platforms to make sure it looked clean and updated. Unfortunately, what I walked into was far from what was promised. Upon arrival, I was hit with a strong musty odor in the room. Within minutes, I suffered an asthma attack due to mold exposure. I requested a room change, but every room I was shown had the same issue—visible mold, dampness, and poor air quality. I had no choice but to leave and book another hotel for my health and safety. The frustration didn’t end there. FLH Urbano Hotel refused to issue a refund and told me to go through Expedia. I did, but Expedia never received a response from the hotel, and I was left with no refund and no resolution. So now I’ve paid for two hotels, even though I couldn’t stay at the first one due to a legitimate medical concern. This was not just disappointing—it was infuriating. The lack of accountability and basic hygiene is unacceptable. If you value your health, your money, and your peace of mind, do not stay here.
10
Paul
Aug 19, 2025
·
Stayed 1 night
This is a very clean and recently updated hotel very close to the cruise port if you’re taking a cruise
This is a very clean and recently updated hotel very close to the cruise port if you’re taking a cruise
10
Gayle
Oct 12, 2025
·
Stayed 2 nights
The room was very clean and comfortable. The staff was very friendly, helpful and enjoyable to talk to. Breakfast was delicious everyday with many choices to choose from.
The room was very clean and comfortable. The staff was very friendly, helpful and enjoyable to talk to. Breakfast was delicious everyday with many choices to choose from.
8
Andreas
Jan 28, 2024
·
Stayed 3 nights
Hier macht man ganz sicher nichts verkehrt. Sehr gut gelegen, tolles Haus, tolles Personal. Kaffee und Tee sowie Kuchen ganztägig verfügbar. Einzige Mängel: Wasserdruck der Dusche und kein Kühlschrank im Zimmer
Hier macht man ganz sicher nichts verkehrt. Sehr gut gelegen, tolles Haus, tolles Personal. Kaffee und Tee sowie Kuchen ganztägig verfügbar. Einzige Mängel: Wasserdruck der Dusche und kein Kühlschrank im Zimmer
10
Christina
Apr 12, 2025
·
Stayed 5 nights
Hotellet ligger virkelig godt og alle ansatte var utrolig søde og hjælpsomme. Morgenmaden var lækker og frisk og dér gratis kage og kaffe hver eftermiddag. Desværre kom der der en ubehagelig lugt fra badeværelset hver nat og vi vågnede et par gange fordi der lugtede så dårligt fra badeværelset der lå lige ved siden af sengen. Vi fortalte det til 2 forskellige i receptionen, men de sprayede bare noget duft på badeværelset som ikke hjalp noget.
Hotellet ligger virkelig godt og alle ansatte var utrolig søde og hjælpsomme. Morgenmaden var lækker og frisk og dér gratis kage og kaffe hver eftermiddag. Desværre kom der der en ubehagelig lugt fra badeværelset hver nat og vi vågnede et par gange fordi der lugtede så dårligt fra badeværelset der lå lige ved siden af sengen. Vi fortalte det til 2 forskellige i receptionen, men de sprayede bare noget duft på badeværelset som ikke hjalp noget.
10
Balraj
Jun 16, 2025
·
Stayed 3 nights
Excellent location, clean property with a great breakfast. The front staff was friendly and helpful.
Excellent location, clean property with a great breakfast. The front staff was friendly and helpful.
6
Christopher
Jul 6, 2023
·
Stayed 4 nights
Staff was excellent, and ultimately this hotel did the most important things: provided a good night’s sleep and was clean and in a great location in Lisbon. Unfortunately, I won’t be going back because of the bathrooms. The glass (!?) door wouldn’t close all the way so you could hear, smell, and partially see your traveling companion whenever they had to use the facilities. The bathroom is so small you have to sit sideways on the toilet. Neither sink nor shower would drain properly, causing water to back up onto the bathroom floor and out into the bedroom. There was literally zero counter space for toiletries and only one very small towel rack to hang wet bath and hand towels. They do not supply washcloths. But the beds were comfortable and the staff were wonderful.
Staff was excellent, and ultimately this hotel did the most important things: provided a good night’s sleep and was clean and in a great location in Lisbon. Unfortunately, I won’t be going back because of the bathrooms. The glass (!?) door wouldn’t close all the way so you could hear, smell, and partially see your traveling companion whenever they had to use the facilities. The bathroom is so small you have to sit sideways on the toilet. Neither sink nor shower would drain properly, causing water to back up onto the bathroom floor and out into the bedroom. There was literally zero counter space for toiletries and only one very small towel rack to hang wet bath and hand towels. They do not supply washcloths. But the beds were comfortable and the staff were wonderful.
10
Natasha
Feb 15, 2026
·
Stayed 2 nights
Excellent stay can’t believe the value for money. Lovely staff all friendly and helpful, great breakfast which we were expecting. Room was modern and clean with a comfy bed and good shower. No complaints!
Excellent stay can’t believe the value for money. Lovely staff all friendly and helpful, great breakfast which we were expecting. Room was modern and clean with a comfy bed and good shower. No complaints!
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AI-generated summary based on recent guest reviews
Rooms
Modern and comfortable but generally small with limited storage; some rooms are spacious or have balconies while others face interior walls with little natural light. Street-facing rooms can be noisy and glass bathroom doors reduce privacy; 5th-floor rooms require stairs and many note no fridge.
Related guest reviews
10
Lupita
Sep 28, 2024
·
Stayed 4 nights
We enjoyed our stay at Urbano. We had the superior room and paid more for the extra space. We were on the 5th floor and the elevator only goes up to the 4th floor so we had to carry bags one floor. The shower was slow to drain. Breakfast was good. Staff was very courteous and helpful. We would stay here again.
We enjoyed our stay at Urbano. We had the superior room and paid more for the extra space. We were on the 5th floor and the elevator only goes up to the 4th floor so we had to carry bags one floor. The shower was slow to drain. Breakfast was good. Staff was very courteous and helpful. We would stay here again.
10
Daniel
Oct 26, 2024
·
Stayed 4 nights
Great location and excellent service. The rooms are "cozy". My room had a bed and a small stool. Plenty for me alone. It may have been a challenge with two people. The bathroom was approximately 4 feet deep by 11 feet wide. The shower was plenty big for me (not always the case in Europe). An issue may arise with the bathroom being a frosted glass was with a sliding glass door. This amplifies sound and does not offer a lot of visual privacy. If you are in a relationship that, "keeps the mystery alive", you may want to use the facilities in shifts. The lobby is quite nice and would be a good place to be out of the room if needed. Everything was decorated very nicely. The staff was extremely friendly and helpful. Breakfast was very nice.
Great location and excellent service. The rooms are "cozy". My room had a bed and a small stool. Plenty for me alone. It may have been a challenge with two people. The bathroom was approximately 4 feet deep by 11 feet wide. The shower was plenty big for me (not always the case in Europe). An issue may arise with the bathroom being a frosted glass was with a sliding glass door. This amplifies sound and does not offer a lot of visual privacy. If you are in a relationship that, "keeps the mystery alive", you may want to use the facilities in shifts. The lobby is quite nice and would be a good place to be out of the room if needed. Everything was decorated very nicely. The staff was extremely friendly and helpful. Breakfast was very nice.
8
Agustina
Jun 21, 2025
·
Stayed 3 nights
Very friendly staff, great breakfast, very good location! We stayed in two different rooms. Room 26 was nice and quiet, ample space. Our second stay we were in room 2. The room was very small and very noisy. It was facing the street. Closing the window did not make a difference. I highly recommend this hotel, but be aware of the noise if you are facing the street
Very friendly staff, great breakfast, very good location! We stayed in two different rooms. Room 26 was nice and quiet, ample space. Our second stay we were in room 2. The room was very small and very noisy. It was facing the street. Closing the window did not make a difference. I highly recommend this hotel, but be aware of the noise if you are facing the street
10
Henry
Nov 20, 2025
·
Stayed 2 nights
Great location, nice and spacious room.
Great location, nice and spacious room.
8
Grant
Sep 10, 2024
·
Stayed 3 nights
Overall- Lovely boutique hotel. Room- Our room was small with no natural light as our room faced a construction site so did not open the windows. Other side of hotel would have been nice as it faced the street. Would be nice to have the option when picking. Staff- Staff were very lovely and accommodating
Overall- Lovely boutique hotel. Room- Our room was small with no natural light as our room faced a construction site so did not open the windows. Other side of hotel would have been nice as it faced the street. Would be nice to have the option when picking. Staff- Staff were very lovely and accommodating
10
Claudia
Feb 1, 2024
·
Stayed 3 nights
Location was within walking distance of a lot of attractions. Staff was very friendly, spoke multiple languages. Hotel rooms very quaint, we loved our little balcony and although small, the room had a lot of charm.
Location was within walking distance of a lot of attractions. Staff was very friendly, spoke multiple languages. Hotel rooms very quaint, we loved our little balcony and although small, the room had a lot of charm.
10
Antony
Jun 30, 2025
·
Stayed 3 nights
Great staff - friendly and helpful. We had a basic double room which was compact but pleasant. Nice modern bathroom with shower cubicle. Kettle provided in the room but no mini bar fridge. Free coffee and cakes downstairs all day. Nice cheerful vibe to the hotel. Good location close to cathedral.
Great staff - friendly and helpful. We had a basic double room which was compact but pleasant. Nice modern bathroom with shower cubicle. Kettle provided in the room but no mini bar fridge. Free coffee and cakes downstairs all day. Nice cheerful vibe to the hotel. Good location close to cathedral.
10
Laura
Oct 19, 2025
·
Stayed 2 nights
This hotel is in a great location and walkable to most things. It is in the heart of downtown with many restaurants, cafes and attractions nearby. The breakfast was great as are the staff. The rooms are very small, but fine since we were out most of the time. I would stay again.
This hotel is in a great location and walkable to most things. It is in the heart of downtown with many restaurants, cafes and attractions nearby. The breakfast was great as are the staff. The rooms are very small, but fine since we were out most of the time. I would stay again.
8
Martine
Nov 27, 2024
·
Stayed 4 nights
Excellent service de responsables à la réception. Petit déjeuner: assez complet et facilitant pour débuter la journée sans souci. Par contre, la chambre #01 est très tres petite.
Excellent service de responsables à la réception. Petit déjeuner: assez complet et facilitant pour débuter la journée sans souci. Par contre, la chambre #01 est très tres petite.
6
sam
Sep 23, 2024
·
Stayed 2 nights
very small bed took up whole room! breakfast was good.
very small bed took up whole room! breakfast was good.
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AI-generated summary based on recent guest reviews
Service
Service is consistently friendly, proactive and helpful, with staff offering local tips, luggage assistance and early check-in or breakfast when possible. A few reviews mention inflexibility on changes or refunds.
Related guest reviews
10
Karyn
Sep 18, 2025
·
Stayed 3 nights
Staff was wonderful. Location great, room was fantastic. Will return!
Staff was wonderful. Location great, room was fantastic. Will return!
10
Shannan
May 8, 2025
·
Stayed 6 nights
This wonderful boutique hotel was perfect for me. The location was excellent for walking to the waterfront, restaurants, bakeries, Hop On Buses etc. Staff went above & beyond to assist me with anything I needed. Delicious breakfasts! Philip at the Front Desk was exceptionally helpful & kind. Obrigada from Vancouver Island, BC 🇨🇦
This wonderful boutique hotel was perfect for me. The location was excellent for walking to the waterfront, restaurants, bakeries, Hop On Buses etc. Staff went above & beyond to assist me with anything I needed. Delicious breakfasts! Philip at the Front Desk was exceptionally helpful & kind. Obrigada from Vancouver Island, BC 🇨🇦
10
anita
Jun 16, 2024
·
Stayed 4 nights
Would highly recommend this hotel. It’s not far from the airport. We arrived early, and were asked if we waited 30 mins we can have our room early. And were given complimentary welcome drinks and pastrie. The room was perfect as we were there to explore and not spend the whole day in our rooms. The rooms were very modern and freshly decorated. Bottle of water filled every day. A kettle was available in the room. The bathroom had shower gel, shampoo, conditioner, clean towels, hairdryer. The staff were very welcoming and very friendly. Always acknowledging our presence.
Would highly recommend this hotel. It’s not far from the airport. We arrived early, and were asked if we waited 30 mins we can have our room early. And were given complimentary welcome drinks and pastrie. The room was perfect as we were there to explore and not spend the whole day in our rooms. The rooms were very modern and freshly decorated. Bottle of water filled every day. A kettle was available in the room. The bathroom had shower gel, shampoo, conditioner, clean towels, hairdryer. The staff were very welcoming and very friendly. Always acknowledging our presence.
10
Brian D
Feb 18, 2024
·
Stayed 1 night
Was a very nice location. The hotel was great. The staff was awesome. Had to fly early and they put some food out for us early since we asked the evening before.
Was a very nice location. The hotel was great. The staff was awesome. Had to fly early and they put some food out for us early since we asked the evening before.
10
Wendy
Oct 1, 2024
·
Stayed 2 nights
The staff was very kind and helpful even though we arrived before our check-in time. Everyone at this hotel works hard to make it a great experience. Perfect location for walking around Lisbon and getting to the cruise port. Breakfast was nice - delicious coffee and food options.
The staff was very kind and helpful even though we arrived before our check-in time. Everyone at this hotel works hard to make it a great experience. Perfect location for walking around Lisbon and getting to the cruise port. Breakfast was nice - delicious coffee and food options.
2
Erika
Aug 17, 2025
·
Stayed 4 nights
I booked FLH Urbano Hotel through Expedia because it was advertised as recently renovated. I even double-checked photos from both the hotel and past guests on other platforms to make sure it looked clean and updated. Unfortunately, what I walked into was far from what was promised. Upon arrival, I was hit with a strong musty odor in the room. Within minutes, I suffered an asthma attack due to mold exposure. I requested a room change, but every room I was shown had the same issue—visible mold, dampness, and poor air quality. I had no choice but to leave and book another hotel for my health and safety. The frustration didn’t end there. FLH Urbano Hotel refused to issue a refund and told me to go through Expedia. I did, but Expedia never received a response from the hotel, and I was left with no refund and no resolution. So now I’ve paid for two hotels, even though I couldn’t stay at the first one due to a legitimate medical concern. This was not just disappointing—it was infuriating. The lack of accountability and basic hygiene is unacceptable. If you value your health, your money, and your peace of mind, do not stay here.
I booked FLH Urbano Hotel through Expedia because it was advertised as recently renovated. I even double-checked photos from both the hotel and past guests on other platforms to make sure it looked clean and updated. Unfortunately, what I walked into was far from what was promised. Upon arrival, I was hit with a strong musty odor in the room. Within minutes, I suffered an asthma attack due to mold exposure. I requested a room change, but every room I was shown had the same issue—visible mold, dampness, and poor air quality. I had no choice but to leave and book another hotel for my health and safety. The frustration didn’t end there. FLH Urbano Hotel refused to issue a refund and told me to go through Expedia. I did, but Expedia never received a response from the hotel, and I was left with no refund and no resolution. So now I’ve paid for two hotels, even though I couldn’t stay at the first one due to a legitimate medical concern. This was not just disappointing—it was infuriating. The lack of accountability and basic hygiene is unacceptable. If you value your health, your money, and your peace of mind, do not stay here.
2
Alain
Aug 7, 2025
·
Stayed 2 nights
Totally inflexible experience. I had booked a non-refundable room, and 10 days before check-in, I contacted the hotel to request a change of dates—not a refund. The new dates were available and the hotel declined the change. It felt as though they were trying to rebook the room: I had to follow up for check-in instructions they were supposed to send “shortly,” and after one night of no-show, they contacted me asking whether I’d be arriving for the second night. Very disappointing customer service with no consideration for a reasonable and timely request.
Totally inflexible experience. I had booked a non-refundable room, and 10 days before check-in, I contacted the hotel to request a change of dates—not a refund. The new dates were available and the hotel declined the change. It felt as though they were trying to rebook the room: I had to follow up for check-in instructions they were supposed to send “shortly,” and after one night of no-show, they contacted me asking whether I’d be arriving for the second night. Very disappointing customer service with no consideration for a reasonable and timely request.
10
Damaris
Jun 3, 2025
·
Stayed 2 nights
Excellent location within a 10 minute walk of the cruise terminal (Jardim do Tabaco) without any of the hills Lisbon is known for. The staff was very welcoming when we arrived well before check-in time and let us store our luggage until the room was ready. The breakfast was amazing with fruit salad, eggs, yoghurt, juice and Portuguese pastries. They also provided coffee and cake in the afternoon. We had no trouble with street noise. There are several restaurants in the neighbourhood for dinner. Maria Cantita is fabulous but helps to have a reservation. Highly recommend getting a 24 pass from Tourist Information for 31 euros which gets you on all forms of transportation and access to 51 tourist sites including museums, castles etc. When it comes time to leave Lisbon allow 3 hrs. We weren’t prepared for the 1 hr line for passport check after going thru security.
Excellent location within a 10 minute walk of the cruise terminal (Jardim do Tabaco) without any of the hills Lisbon is known for. The staff was very welcoming when we arrived well before check-in time and let us store our luggage until the room was ready. The breakfast was amazing with fruit salad, eggs, yoghurt, juice and Portuguese pastries. They also provided coffee and cake in the afternoon. We had no trouble with street noise. There are several restaurants in the neighbourhood for dinner. Maria Cantita is fabulous but helps to have a reservation. Highly recommend getting a 24 pass from Tourist Information for 31 euros which gets you on all forms of transportation and access to 51 tourist sites including museums, castles etc. When it comes time to leave Lisbon allow 3 hrs. We weren’t prepared for the 1 hr line for passport check after going thru security.
10
Beatrix
Jun 8, 2024
·
Stayed 8 nights
The front desk and breakfast teams are great. The front desk team members were friendly and helpful - the best in my travel experience. Thank you!
The front desk and breakfast teams are great. The front desk team members were friendly and helpful - the best in my travel experience. Thank you!
10
Jeneieve
Sep 13, 2025
·
Stayed 4 nights
Perfect boutique hotel for my stay in Lisbon. Located in a very central location so it was easy to walk and access public transportation. Breakfast every morning was delicious, rooms were clean, staff were amazing. Highly recommend!
Perfect boutique hotel for my stay in Lisbon. Located in a very central location so it was easy to walk and access public transportation. Breakfast every morning was delicious, rooms were clean, staff were amazing. Highly recommend!
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AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable to Praça do Comércio, the waterfront, Alfama and transport (metro, trams and cruise terminal). The lively area can bring some street noise at night.
Related guest reviews
10
Barbara
Oct 17, 2025
·
Stayed 2 nights
Good location, a bit of street noise because it is in a busy area.
Good location, a bit of street noise because it is in a busy area.
10
Natalie
Oct 14, 2025
·
Stayed 3 nights
Perfect location
Perfect location
10
George
May 13, 2025
·
Stayed 3 nights
Close to the waterfront, near the cruise boats. There was an acceptable walk to the main sights. The famous tram passed very close and relatively empty at this point. Easy street parking.
Close to the waterfront, near the cruise boats. There was an acceptable walk to the main sights. The famous tram passed very close and relatively empty at this point. Easy street parking.
10
Eduardo
Jun 6, 2024
·
Stayed 1 night
Conveniently located, near some attractions and Metro station.
Conveniently located, near some attractions and Metro station.
10
Monika Agata
Mar 16, 2025
·
Stayed 7 nights
Great Location- central to everything!
Great Location- central to everything!
10
Damaris
Jun 3, 2025
·
Stayed 2 nights
Excellent location within a 10 minute walk of the cruise terminal (Jardim do Tabaco) without any of the hills Lisbon is known for. The staff was very welcoming when we arrived well before check-in time and let us store our luggage until the room was ready. The breakfast was amazing with fruit salad, eggs, yoghurt, juice and Portuguese pastries. They also provided coffee and cake in the afternoon. We had no trouble with street noise. There are several restaurants in the neighbourhood for dinner. Maria Cantita is fabulous but helps to have a reservation. Highly recommend getting a 24 pass from Tourist Information for 31 euros which gets you on all forms of transportation and access to 51 tourist sites including museums, castles etc. When it comes time to leave Lisbon allow 3 hrs. We weren’t prepared for the 1 hr line for passport check after going thru security.
Excellent location within a 10 minute walk of the cruise terminal (Jardim do Tabaco) without any of the hills Lisbon is known for. The staff was very welcoming when we arrived well before check-in time and let us store our luggage until the room was ready. The breakfast was amazing with fruit salad, eggs, yoghurt, juice and Portuguese pastries. They also provided coffee and cake in the afternoon. We had no trouble with street noise. There are several restaurants in the neighbourhood for dinner. Maria Cantita is fabulous but helps to have a reservation. Highly recommend getting a 24 pass from Tourist Information for 31 euros which gets you on all forms of transportation and access to 51 tourist sites including museums, castles etc. When it comes time to leave Lisbon allow 3 hrs. We weren’t prepared for the 1 hr line for passport check after going thru security.
10
Priscila
Feb 3, 2026
·
Stayed 6 nights
Segunda vez que nos hospedamos neste hotel. Localização central. Ótimo café da manhã, equipe sempre atenciosa e gentil. A decoração é moderna e as instalações novas. Gosto muito. E recomendo.
Segunda vez que nos hospedamos neste hotel. Localização central. Ótimo café da manhã, equipe sempre atenciosa e gentil. A decoração é moderna e as instalações novas. Gosto muito. E recomendo.
10
Sireen
Aug 20, 2025
·
Stayed 1 night
Great location and easily walkable.
Great location and easily walkable.
10
Joan
Oct 19, 2025
·
Stayed 1 night
Nice location; walkable to historical areas and restaurants. Staff friendly and helpful.
Nice location; walkable to historical areas and restaurants. Staff friendly and helpful.
10
andrew
Nov 28, 2025
·
Stayed 4 nights
Convenient, pedestrian friendly area, good location with access to port, trains and buses.
Convenient, pedestrian friendly area, good location with access to port, trains and buses.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, and many appreciate the all-day lobby drinks and snacks; seating is small with scheduled time slots. Some note the 8 a.m. start is late for early departures.
Related guest reviews
10
Cynthia
Oct 9, 2025
·
Stayed 2 nights
Great location. Delicious breakfast buffet and excellent coffee machine.
Great location. Delicious breakfast buffet and excellent coffee machine.
10
Neil
Sep 25, 2024
·
Stayed 2 nights
Good hotel close to dining options and close to port area. Easy stroll into town or Barreo area. Staff nice and helpful. Breakfast was fine and coffee available in lobby all day no charge. Would stay there again.
Good hotel close to dining options and close to port area. Easy stroll into town or Barreo area. Staff nice and helpful. Breakfast was fine and coffee available in lobby all day no charge. Would stay there again.
10
Monica
Aug 18, 2025
·
Stayed 7 nights
Great breakfast in the morning. We weren’t there during the day, but the always have coffee and snacks available for free
Great breakfast in the morning. We weren’t there during the day, but the always have coffee and snacks available for free
8
Brad
Oct 10, 2025
·
Stayed 5 nights
The Urbano FLH (short for Feels Like Home, their tagline) was in a good location in the Baixa area of Lisbon, very close to the Praça do Comércio Lisbon's main square. The rooms were a bit small, but adequate considering the time spent in the room. Staff was quite friendly and helpful, and the Continental Breakfast they served each morning was outstanding. There were many options to choose from, and although there were only small daily variations, there were enough choices that we were not bored of them in the 5 mornings we were there. There were also many restaurants in the immediate area and walking the city was easy from there. It is in a busy area of Lisbon and the noise at night wasn't completely blocked by the double-paned windows. There is, however, one negative thing that detracted from our stay. The hotel lobby and all the hallways had electronic fragrance dispensers that were quite strong scented and operated 24/7. We are sensitive to these fragrances and became congested over time. The scent was so strong for us, that despite it not being in the individual rooms, it pervaded our clothes and luggage completely and has not dissipated even several days after departing.
The Urbano FLH (short for Feels Like Home, their tagline) was in a good location in the Baixa area of Lisbon, very close to the Praça do Comércio Lisbon's main square. The rooms were a bit small, but adequate considering the time spent in the room. Staff was quite friendly and helpful, and the Continental Breakfast they served each morning was outstanding. There were many options to choose from, and although there were only small daily variations, there were enough choices that we were not bored of them in the 5 mornings we were there. There were also many restaurants in the immediate area and walking the city was easy from there. It is in a busy area of Lisbon and the noise at night wasn't completely blocked by the double-paned windows. There is, however, one negative thing that detracted from our stay. The hotel lobby and all the hallways had electronic fragrance dispensers that were quite strong scented and operated 24/7. We are sensitive to these fragrances and became congested over time. The scent was so strong for us, that despite it not being in the individual rooms, it pervaded our clothes and luggage completely and has not dissipated even several days after departing.
10
Kerri
Sep 26, 2025
·
Stayed 3 nights
Breakfast was amazing! Wouldn’t stay anywhere else when visiting Lisbon. The service was impressive and location was perfect. I have nothing but great things to stay. Pillows were good too! Gotta have a good pillow.
Breakfast was amazing! Wouldn’t stay anywhere else when visiting Lisbon. The service was impressive and location was perfect. I have nothing but great things to stay. Pillows were good too! Gotta have a good pillow.
8
Elizabeth
Jul 22, 2024
·
Stayed 3 nights
Fantastic breakfast, staff was very nice and accommodating. The only downside to me was the air conditioning. It shut off if you weren’t in the room. I had to get an extra key to leave in the room to keep it running. I came back the first day and my room temperature was 29°C. Even with it running all day, I couldn’t get it to go below 21°. If you are a person who “runs hot”, this might be an issue for you.
Fantastic breakfast, staff was very nice and accommodating. The only downside to me was the air conditioning. It shut off if you weren’t in the room. I had to get an extra key to leave in the room to keep it running. I came back the first day and my room temperature was 29°C. Even with it running all day, I couldn’t get it to go below 21°. If you are a person who “runs hot”, this might be an issue for you.
10
Mandeep
Sep 12, 2023
·
Stayed 3 nights
Enjoyed a lovely stay at this hotel. Friendly staff. Easy to get around Lisbon from here. It is not a large hotel so you do have to book a breakfast time slot.
Enjoyed a lovely stay at this hotel. Friendly staff. Easy to get around Lisbon from here. It is not a large hotel so you do have to book a breakfast time slot.
8
Christophe
May 18, 2025
·
Stayed 2 nights
Très bon établissement, très bien placé et personnel très aimable et à l’écoute. Seul bémol, la gestion du petit déjeuner est compliquée. Il faut réserver son créneau car il y a peu de table et donc de l’attente, malgré notre arrivée à l’heure prévue pas de table de disponible . En revanche la qualité du petit déjeuner est très bien.
Très bon établissement, très bien placé et personnel très aimable et à l’écoute. Seul bémol, la gestion du petit déjeuner est compliquée. Il faut réserver son créneau car il y a peu de table et donc de l’attente, malgré notre arrivée à l’heure prévue pas de table de disponible . En revanche la qualité du petit déjeuner est très bien.
10
MaryAnne
Nov 12, 2025
·
Stayed 1 night
Very friendly staff. Excellent breakfast. Great location
Very friendly staff. Excellent breakfast. Great location
10
kevin
Apr 22, 2025
·
Stayed 1 night
Wonderful, friendly staff and amazing food!! The lobby is very comfortable to just sit and enjoy complimentary coffee, tea, cookies or port wine! Breakfast was a big surprise with the variety and quality they provide with this complementary meal.
Wonderful, friendly staff and amazing food!! The lobby is very comfortable to just sit and enjoy complimentary coffee, tea, cookies or port wine! Breakfast was a big surprise with the variety and quality they provide with this complementary meal.
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AI-generated summary based on recent guest reviews
8
Denise
2 weeks ago
·
Stayed 3 nights
Great location and good breakfast.
Great location and good breakfast.
10
Lise
4 weeks ago
·
Stayed 1 night
100% recommendation. Perfectly situated and extremely hospital. The lovely cake and coffees avaiable was such a nice gesture :)
100% recommendation. Perfectly situated and extremely hospital. The lovely cake and coffees avaiable was such a nice gesture :)
10
Oystein
4 weeks ago
·
Stayed 1 night
Great place, great location
Great place, great location
10
Felicia
Sep 27, 2026
·
Stayed 4 nights
Cute hotel good location and super nice staff. Just be aware if u book the big room or comfort room it’s on the 5th floor and the elevator only goes up to the 4th floor so there’s like sorta two small flights of stairs you have to take. Wasn’t a problem at all but something you may wanna know ahead of time. Hotel was safe and clean. Tea in the room but no coffee but coffee is in the lobby 24/7 as is water and some snacks. Can get instant coffee for your room if anything.
Cute hotel good location and super nice staff. Just be aware if u book the big room or comfort room it’s on the 5th floor and the elevator only goes up to the 4th floor so there’s like sorta two small flights of stairs you have to take. Wasn’t a problem at all but something you may wanna know ahead of time. Hotel was safe and clean. Tea in the room but no coffee but coffee is in the lobby 24/7 as is water and some snacks. Can get instant coffee for your room if anything.
10
Sharon
Sep 26, 2026
·
Stayed 1 night
A great location that included a nice breakfast. Reception very friendly and helpful. Recommend
A great location that included a nice breakfast. Reception very friendly and helpful. Recommend
FAQs about Urbano FLH Hotels Lisboa
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Lisbon, steps from Commerce Square and within a 5-minute walk of Rua Augusta Arch. It is 0.3 mi from Castle of São Jorge and 0.5 mi from Lisbon Cathedral.
What are the policies for guests staying with children?
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Guests must contact the property in advance to reserve cribs/infant beds. Extra-person charges may apply and vary depending on property policy.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: 126.57733900577544USD
- 2026-10-31: 179.4364680778198USD
- 2026-11-01: 134.62544699999998USD
- 2026-11-02: 126.16211467096709USD
- 2026-11-03: 125.9877435391159USD
- 2026-11-04: 132.09445961320495USD
- 2026-11-05: 123.28342910815428USD
- 2026-11-06: NO DATA
- 2026-11-07: 192.7615225579376USD
- 2026-11-08: NO DATA
- 2026-11-09: 185.1732630363922USD
- 2026-11-10: 185.1732630363922USD
- 2026-11-11: NO DATA
- 2026-11-12: 176.1876746520996USD
- 2026-11-13: 169.11626399999997USD
- 2026-11-14: 169.19887425485229USD
- 2026-11-15: 157.99019399999997USD
- 2026-11-16: 153.85350161645508USD
- 2026-11-17: 142.24206665938567USD
- 2026-11-18: 142.24206665938567USD
- 2026-11-19: 142.24206665938567USD
- 2026-11-20: 177.18607713414USD
- 2026-11-21: 160.21326889352414USD
- 2026-11-22: 142.24206665938567USD
- 2026-11-23: 142.24206665938567USD
- 2026-11-24: 142.24206665938567USD
- 2026-11-25: 141.04878478658293USD
- 2026-11-26: 144.8550785933075USD
- 2026-11-27: 159.49042067504882USD
- 2026-11-28: 159.4097627792816USD
- 2026-11-29: 156.9964262486572USD
- 2026-11-30: 157.99019399999997USD
- 2026-12-01: 105.30125970906829USD
- 2026-12-02: 101.14377894552611USD
- 2026-12-03: 104.60318098542022USD
- 2026-12-04: 125.72459099999999USD
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 119.66225289676665USD
- 2026-12-08: 110.14809299999999USD
- 2026-12-09: 110.14809299999999USD
- 2026-12-10: 110.14809299999999USD
- 2026-12-11: 124.27086442524718USD
- 2026-12-12: 124.61198399999999USD
- 2026-12-13: 109.13193253880308USD
- 2026-12-14: 104.81474880210112USD
- 2026-12-15: 105.30125970906829USD
- 2026-12-16: 101.21492121288298USD
- 2026-12-17: 103.20692167591093USD
- 2026-12-18: 120.16155599999999USD
- 2026-12-19: 118.11134128216551USD
- 2026-12-20: 110.14809299999999USD
- 2026-12-21: 113.485914USD
- 2026-12-22: 108.15846083342743USD
- 2026-12-23: 105.30125970906829USD
- 2026-12-24: 105.30125970906829USD
- 2026-12-25: 167.20206929077148USD
- 2026-12-26: 168.20047177281188USD
- 2026-12-27: 136.251660255661USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Popular amenities
Airport shuttle
Free Wi-Fi
Non-Smoking Rooms
24-Hour Front Desk
Services
24-Hour Front Desk
Parking
Airport shuttle
General
Non-Smoking Rooms
Internet
Free Wi-Fi