Castello Prime Suites
$159
/ night
Avg. for October
Prices for Castello Prime Suites
Select dates to see prices and availability
$159
/ night
Avg. for October
Monthly average prices
Nightly prices at Castello Prime Suites average $80 in January, the cheapest month, and $159 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $80 |
| February | $114 |
| March | $128 |
| April | $146 |
| May | $159 |
| June | $139 |
| July | $144 |
| August | $128 |
| September | $139 |
| October | $159 |
| November | $105 |
| December | $85 |
J
F
M
A
M
J
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Oct · $159
O
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Most expensive: October (~$159)
Cheapest: January (~$80)
About this property
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional features at this aparthotel include complimentary wireless internet access an...
Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional features at this aparthotel include complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Dining
Satisfy your appetite at the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 16 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
A stay at Castello Prime Suites places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Lisbon Cathedral. This family-friendly aparthotel is 0.6 mi (1 km) from Avenida da Liberdade and 0.5 mi (0.8 km) from Santa Justa Elevator.
What's nearby
Castle of São Jorge(0.1 miles)
Martim Moniz Square(0.2 miles)
Hospital Sao Jose(0.3 miles)
Portas do Sol Viewpoint(0.3 miles)
Figueira Square(0.3 miles)
Monastery of São Vicente de Fora(0.4 miles)
Rua Augusta(0.4 miles)
Miradouro de Santa Luzia(0.4 miles)
Dom Pedro IV Statue(0.4 miles)
Rua das Portas de Santo Antão(0.4 miles)
Rossio Square(0.4 miles)
Avenida Almirante Reis(0.4 miles)
Lisbon Cathedral(0.5 miles)
Santa Justa Elevator(0.5 miles)
Feira da Ladra Flea Market(0.5 miles)
Humberto Delgado Airport (LIS)(5 miles)
Cascais (CAT)(13.8 miles)
Hot Tub / Jacuzzi
Swimming pool
Spa & Wellness Centre
Sauna
Non-Smoking Rooms
Safe-Deposit Box
Location
Escadinhas do Marquês de Ponte de Lima 10, Mouraria, Santa Maria Maior, Lisbon, Portugal
Castle of São Jorge (0.1 miles)
Martim Moniz Square (0.2 miles)
Hospital Sao Jose (0.3 miles)
Portas do Sol Viewpoint (0.3 miles)
Figueira Square (0.3 miles)
Monastery of São Vicente de Fora (0.4 miles)
Room options
8
Suite, 1 Queen Bed, Pool Access
Room details
1 Queen Bed
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Refrigerator
19
Deluxe Apartment, 1 Bedroom, Pool Access
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
431 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchenette
25
Panoramic Apartment, 1 Bedroom, Pool Access
Room details
1 Queen Bed
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchenette
14
Executive Apartment, 1 Bedroom, Pool Access
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Kitchenette
15
Panoramic Apartment, 1 Queen Bed with Sofa Bed, Pool Access
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchenette
18
Standard Apartment, 1 Bedroom, Pool Access
Room details
1 Queen Bed
Sleeps 3
194 ft²
Air ConditioningWi-Fi (Free)Kitchenette
13
Panoramic Loft, 1 Bedroom, Pool Access
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Kitchenette
24
Executive Loft, 1 Bedroom, Pool Access
Room details
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Kitchenette
17
Deluxe Suite, 1 Bedroom, Pool Access
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Kitchenette
22
Panoramic Apartment, 2 Bedrooms, Pool Access
Room details
2 Queen Beds
Sleeps 4
484 ft²
BalconyAir ConditioningWi-Fi (Free)Kitchenette
Guest reviews of Castello Prime Suites
8.4
Very good
Based on 85 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Castello Prime Suites, reviewers praise friendly staff, sweeping city views, and a generous breakfast, while noting the central old town location comes with many stairs, limited vehicle access, and an occasionally rough-feeling approach.
Read moreWas this helpful?
What guests think
At Castello Prime Suites, reviewers praise friendly staff, sweeping city views, and a generous breakfast, while noting the central old town location comes with many stairs, limited vehicle access, and an occasionally rough-feeling approach.
Suites are generally comfortable, but several reviews report thin walls and building noise. Cleanliness is often praised, yet recurring issues include sewer smells, occasional mold, and maintenance or hot water problems, with some also noting strong cleaning fragrances. Facilities receive mixed comments, with a small spa or hot tub sometimes described as unclean or over chlorinated. Overall, it suits travellers who can handle stairs and accept a few quirks in exchange for character.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop terrace and common areas are appreciated for relaxing and views. The small spa, hot tub, and sauna draw criticism for cleanliness and size, though a few guests found the pool or sauna acceptable.
Related guest reviews
8
Rebecca
Jul 28, 2025
·
Stayed 5 nights
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
6
Nico
Feb 12, 2025
·
Stayed 3 nights
Wir fanden das sich das Hotel mit einem Spa Bereich bewirbt, es aber nur einen winzigen, sehr ungepflegten und vollig ungesund gechlorten Minipool gab ohne eine Dusche. Die Sauna musste man also ungeduscht verlassen oder, wie die meisten es taten, ungeduscht ins wasser....ekelhaft!
Wir fanden das sich das Hotel mit einem Spa Bereich bewirbt, es aber nur einen winzigen, sehr ungepflegten und vollig ungesund gechlorten Minipool gab ohne eine Dusche. Die Sauna musste man also ungeduscht verlassen oder, wie die meisten es taten, ungeduscht ins wasser....ekelhaft!
6
Brian
Oct 26, 2025
·
Stayed 4 nights
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
10
Laas
May 22, 2025
·
Stayed 6 nights
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
10
Gretchen
Jul 8, 2023
·
Stayed 3 nights
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
8
Stéphane
Feb 25, 2026
·
Stayed 3 nights
La chambre est très jolie et très bien agencée, la terrasse est super agréable et l'hôtel est idéalement situé pour découvrir la ville, nous n'aurions pas rêvé mieux, le personnel est hyper agréable et aux petits soins, nous avons apprécié la charmante attention, par contre voisins du dessus et chambre bruyante, nous n'avons pas beaucoup dormi sur 3 jours à cause des allers et venues du dessus et de la mauvaise insonorisation, gros soucis aussi concernant les odeurs de canalisations, ne soyez pas non plus perturbés par le quartier qui tient plus du nom mans land que du quartier touristique, au moins c'est calme, sans les odeurs et le bruit le séjour aurait été vraiment parfait
La chambre est très jolie et très bien agencée, la terrasse est super agréable et l'hôtel est idéalement situé pour découvrir la ville, nous n'aurions pas rêvé mieux, le personnel est hyper agréable et aux petits soins, nous avons apprécié la charmante attention, par contre voisins du dessus et chambre bruyante, nous n'avons pas beaucoup dormi sur 3 jours à cause des allers et venues du dessus et de la mauvaise insonorisation, gros soucis aussi concernant les odeurs de canalisations, ne soyez pas non plus perturbés par le quartier qui tient plus du nom mans land que du quartier touristique, au moins c'est calme, sans les odeurs et le bruit le séjour aurait été vraiment parfait
10
Claire
Mar 9, 2025
·
Stayed 4 nights
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
10
Toby
Nov 30, 2022
·
Stayed 19,321 nights
Marta and the rest of the staff were so welcoming. It’s a great location and you’ll love the view from the open deck bar area
Marta and the rest of the staff were so welcoming. It’s a great location and you’ll love the view from the open deck bar area
6
Irma
Oct 19, 2025
·
Stayed 3 nights
Voor een aantal dagen een prima verblijf. Locatie op zich goed alleen bereikbaar via veel trappen. Onderhoud kan beter. Verder goed ontvangen en vriendelijk personeel. Ontbijt en zwembad oke.
Voor een aantal dagen een prima verblijf. Locatie op zich goed alleen bereikbaar via veel trappen. Onderhoud kan beter. Verder goed ontvangen en vriendelijk personeel. Ontbijt en zwembad oke.
10
Irma
Sep 24, 2025
·
Stayed 2 nights
Todo el recibimiento, desayuno y areas comunes impecable
Todo el recibimiento, desayuno y areas comunes impecable
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AI-generated summary based on recent guest reviews
Cleanliness
Many report clean, well kept suites, but recurring complaints mention sewage odors, occasional mold, and maintenance or hot water issues; some also note overpowering cleaning scents. Spa cleanliness is frequently questioned.
Related guest reviews
8
Rebecca
Jul 28, 2025
·
Stayed 5 nights
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
6
Nico
Feb 12, 2025
·
Stayed 3 nights
Wir fanden das sich das Hotel mit einem Spa Bereich bewirbt, es aber nur einen winzigen, sehr ungepflegten und vollig ungesund gechlorten Minipool gab ohne eine Dusche. Die Sauna musste man also ungeduscht verlassen oder, wie die meisten es taten, ungeduscht ins wasser....ekelhaft!
Wir fanden das sich das Hotel mit einem Spa Bereich bewirbt, es aber nur einen winzigen, sehr ungepflegten und vollig ungesund gechlorten Minipool gab ohne eine Dusche. Die Sauna musste man also ungeduscht verlassen oder, wie die meisten es taten, ungeduscht ins wasser....ekelhaft!
10
Sharon
Sep 11, 2022
·
Stayed 6 nights
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
10
Laura
Jul 5, 2025
·
Stayed 2 nights
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
4
Matt
Mar 19, 2023
·
The suit that we had was not clean and had terrible pluming, the sink in the kitchen was not properly installed so we got a foul smell coming up through the sink so we had to leave all the windows open at all times to keep it from smelling of sewer gas. the shower in the bathroom often was without hot water and the shower leaked so much we had to put towels all over the bathroom floor to stop it from leaking to the main room. its smelt of mould and mildew.
The suit that we had was not clean and had terrible pluming, the sink in the kitchen was not properly installed so we got a foul smell coming up through the sink so we had to leave all the windows open at all times to keep it from smelling of sewer gas. the shower in the bathroom often was without hot water and the shower leaked so much we had to put towels all over the bathroom floor to stop it from leaking to the main room. its smelt of mould and mildew.
6
Brian
Oct 26, 2025
·
Stayed 4 nights
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
8
Stéphane
Feb 25, 2026
·
Stayed 3 nights
La chambre est très jolie et très bien agencée, la terrasse est super agréable et l'hôtel est idéalement situé pour découvrir la ville, nous n'aurions pas rêvé mieux, le personnel est hyper agréable et aux petits soins, nous avons apprécié la charmante attention, par contre voisins du dessus et chambre bruyante, nous n'avons pas beaucoup dormi sur 3 jours à cause des allers et venues du dessus et de la mauvaise insonorisation, gros soucis aussi concernant les odeurs de canalisations, ne soyez pas non plus perturbés par le quartier qui tient plus du nom mans land que du quartier touristique, au moins c'est calme, sans les odeurs et le bruit le séjour aurait été vraiment parfait
La chambre est très jolie et très bien agencée, la terrasse est super agréable et l'hôtel est idéalement situé pour découvrir la ville, nous n'aurions pas rêvé mieux, le personnel est hyper agréable et aux petits soins, nous avons apprécié la charmante attention, par contre voisins du dessus et chambre bruyante, nous n'avons pas beaucoup dormi sur 3 jours à cause des allers et venues du dessus et de la mauvaise insonorisation, gros soucis aussi concernant les odeurs de canalisations, ne soyez pas non plus perturbés par le quartier qui tient plus du nom mans land que du quartier touristique, au moins c'est calme, sans les odeurs et le bruit le séjour aurait été vraiment parfait
10
Nina
Sep 29, 2025
·
Stayed 5 nights
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
8
Michael
Oct 24, 2023
·
Stayed 7 nights
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
6
Caroline
Aug 16, 2025
·
Stayed 4 nights
Hébergement nickel , personnel très bien. Les alentours paraissent peu sécurisés pour 2 femmes seules mais non loin des sites à voir
Hébergement nickel , personnel très bien. Les alentours paraissent peu sécurisés pour 2 femmes seules mais non loin des sites à voir
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AI-generated summary based on recent guest reviews
Rooms
Suites are comfortable and well equipped, with appealing layouts and some great outlooks. Several reviews note thin walls and building noise; a few found rooms small or not fully quiet.
Related guest reviews
10
Kevin
Jun 2, 2025
·
Stayed 2 nights
Great location. Very quiet.
Great location. Very quiet.
10
Gyungmin
Jan 5, 2023
·
Stayed 19,361 nights
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.
10
Sharon
Sep 11, 2022
·
Stayed 6 nights
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
10
Anthony
Jul 21, 2025
·
Stayed 3 nights
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
10
Laura
Jul 5, 2025
·
Stayed 2 nights
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
8
Stéphane
Feb 25, 2026
·
Stayed 3 nights
La chambre est très jolie et très bien agencée, la terrasse est super agréable et l'hôtel est idéalement situé pour découvrir la ville, nous n'aurions pas rêvé mieux, le personnel est hyper agréable et aux petits soins, nous avons apprécié la charmante attention, par contre voisins du dessus et chambre bruyante, nous n'avons pas beaucoup dormi sur 3 jours à cause des allers et venues du dessus et de la mauvaise insonorisation, gros soucis aussi concernant les odeurs de canalisations, ne soyez pas non plus perturbés par le quartier qui tient plus du nom mans land que du quartier touristique, au moins c'est calme, sans les odeurs et le bruit le séjour aurait été vraiment parfait
La chambre est très jolie et très bien agencée, la terrasse est super agréable et l'hôtel est idéalement situé pour découvrir la ville, nous n'aurions pas rêvé mieux, le personnel est hyper agréable et aux petits soins, nous avons apprécié la charmante attention, par contre voisins du dessus et chambre bruyante, nous n'avons pas beaucoup dormi sur 3 jours à cause des allers et venues du dessus et de la mauvaise insonorisation, gros soucis aussi concernant les odeurs de canalisations, ne soyez pas non plus perturbés par le quartier qui tient plus du nom mans land que du quartier touristique, au moins c'est calme, sans les odeurs et le bruit le séjour aurait été vraiment parfait
10
Julia
Nov 24, 2025
·
Stayed 5 nights
Sehr schöne, saubere Unterkunft mit einem tollen Blick über Lissabon. Das Gebäude ist sehr hellhörig. Das Bett sehr gemütlich. Die Unterkunft ist nur über zahlreiche Treppen erreichbar, was man bei der Buchung beachten sollte. Das Frühstücksangebot ist reichhaltig und es stehen dauerhaft Kaffee und Wasser zur Verfügung. Wir kommen gerne wieder.
Sehr schöne, saubere Unterkunft mit einem tollen Blick über Lissabon. Das Gebäude ist sehr hellhörig. Das Bett sehr gemütlich. Die Unterkunft ist nur über zahlreiche Treppen erreichbar, was man bei der Buchung beachten sollte. Das Frühstücksangebot ist reichhaltig und es stehen dauerhaft Kaffee und Wasser zur Verfügung. Wir kommen gerne wieder.
8
Amberley
Mar 28, 2025
·
Stayed 1 night
This hotel is a wonderful option for a cozy stay with the best views of the city!
This hotel is a wonderful option for a cozy stay with the best views of the city!
10
Nina
Sep 29, 2025
·
Stayed 5 nights
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
8
Daniel
Jun 2, 2025
·
Stayed 4 nights
Hellhörig die zimmer.
Hellhörig die zimmer.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, welcoming, and helpful, offering recommendations and assistance. Management responsiveness is noted, including resolving issues and refunds when problems arose.
Related guest reviews
8
Rebecca
Jul 28, 2025
·
Stayed 5 nights
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
10
Félix
Sep 22, 2025
·
Stayed 3 nights
Super chambre optimisé et accueil impeccable seule Bémol est la situation sur colline pas évident pour clients. Se serait bien de le signaler pour ceux qui n’ont pas de forme physique !!!sinon au top!!👍👍👍
Super chambre optimisé et accueil impeccable seule Bémol est la situation sur colline pas évident pour clients. Se serait bien de le signaler pour ceux qui n’ont pas de forme physique !!!sinon au top!!👍👍👍
10
Hanna
Jul 4, 2025
·
Stayed 1 night
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
10
Gretchen
Jul 8, 2023
·
Stayed 3 nights
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
10
Anh
May 30, 2024
·
Stayed 4 nights
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
10
Nina
Sep 29, 2025
·
Stayed 5 nights
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
8
Michael
Oct 24, 2023
·
Stayed 7 nights
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
10
Irma
Sep 24, 2025
·
Stayed 2 nights
Todo el recibimiento, desayuno y areas comunes impecable
Todo el recibimiento, desayuno y areas comunes impecable
8
Robin
Mar 22, 2024
·
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
10
Kudzai
Jun 21, 2024
·
Stayed 1 night
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
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AI-generated summary based on recent guest reviews
Location
Central old town base close to sights and transit, but access requires many stairs and there is no direct vehicle access. Surrounding streets can feel dark or rough to some, while others felt safe.
Related guest reviews
8
Rebecca
Jul 28, 2025
·
Stayed 5 nights
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
10
Samridhi
May 21, 2025
·
Stayed 1 night
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
10
Laura
Jul 5, 2025
·
Stayed 2 nights
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
6
Brian
Oct 26, 2025
·
Stayed 4 nights
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
10
Julia
Nov 24, 2025
·
Stayed 5 nights
Sehr schöne, saubere Unterkunft mit einem tollen Blick über Lissabon. Das Gebäude ist sehr hellhörig. Das Bett sehr gemütlich. Die Unterkunft ist nur über zahlreiche Treppen erreichbar, was man bei der Buchung beachten sollte. Das Frühstücksangebot ist reichhaltig und es stehen dauerhaft Kaffee und Wasser zur Verfügung. Wir kommen gerne wieder.
Sehr schöne, saubere Unterkunft mit einem tollen Blick über Lissabon. Das Gebäude ist sehr hellhörig. Das Bett sehr gemütlich. Die Unterkunft ist nur über zahlreiche Treppen erreichbar, was man bei der Buchung beachten sollte. Das Frühstücksangebot ist reichhaltig und es stehen dauerhaft Kaffee und Wasser zur Verfügung. Wir kommen gerne wieder.
10
Nina
Sep 29, 2025
·
Stayed 5 nights
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
8
Michael
Oct 24, 2023
·
Stayed 7 nights
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
6
Irma
Oct 19, 2025
·
Stayed 3 nights
Voor een aantal dagen een prima verblijf. Locatie op zich goed alleen bereikbaar via veel trappen. Onderhoud kan beter. Verder goed ontvangen en vriendelijk personeel. Ontbijt en zwembad oke.
Voor een aantal dagen een prima verblijf. Locatie op zich goed alleen bereikbaar via veel trappen. Onderhoud kan beter. Verder goed ontvangen en vriendelijk personeel. Ontbijt en zwembad oke.
10
Susan
Jan 1, 2024
·
Stayed 2 nights
The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe
The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe
6
Caroline
Aug 16, 2025
·
Stayed 4 nights
Hébergement nickel , personnel très bien. Les alentours paraissent peu sécurisés pour 2 femmes seules mais non loin des sites à voir
Hébergement nickel , personnel très bien. Les alentours paraissent peu sécurisés pour 2 femmes seules mais non loin des sites à voir
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised as plentiful and tasty, with good variety. Free all day coffee and tea are appreciated.
Related guest reviews
8
Rebecca
Jul 28, 2025
·
Stayed 5 nights
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
Wir haben für 5 Nächte ein kleines Zimmer gebucht. Die Anreise war soweit unproblematisch, etwas zwielichtige Gegend, viele Treppen, was aber zu erwarten war in der Altstadt. Leider hatten wir Schimmel über dem Fenster und an der Wand. Wir konnten die Hotelmanagerin direkt nach dem Einchecken gegen 0 Uhr noch erreichen und haben uns darauf geeinigt am nächsten Morgen kostenlos wieder auszuchecken, da das Hotel komplett ausgebucht war und wir kein anderes Zimmer bekommen konnten. Trotz der Enttäuschung über das Zimmer, ist die Unterkunft uns auch positiv in Erinnerung geblieben aufgrund des wunderschönen Ausblicks von der Dachterrasse direkt neben dem Frühstückssaal. Das Frühstück war auch gut gewählt. Da wir das Problem soweit mit der Hotelmanagerin lösen konnten und unser Geld zurückbekommen haben, trotzdem 4 von 5 Sternen.
10
Samridhi
May 21, 2025
·
Stayed 1 night
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious! The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
10
Gyungmin
Jan 5, 2023
·
Stayed 19,361 nights
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.
10
Gretchen
Jul 8, 2023
·
Stayed 3 nights
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.
10
Julia
Nov 24, 2025
·
Stayed 5 nights
Sehr schöne, saubere Unterkunft mit einem tollen Blick über Lissabon. Das Gebäude ist sehr hellhörig. Das Bett sehr gemütlich. Die Unterkunft ist nur über zahlreiche Treppen erreichbar, was man bei der Buchung beachten sollte. Das Frühstücksangebot ist reichhaltig und es stehen dauerhaft Kaffee und Wasser zur Verfügung. Wir kommen gerne wieder.
Sehr schöne, saubere Unterkunft mit einem tollen Blick über Lissabon. Das Gebäude ist sehr hellhörig. Das Bett sehr gemütlich. Die Unterkunft ist nur über zahlreiche Treppen erreichbar, was man bei der Buchung beachten sollte. Das Frühstücksangebot ist reichhaltig und es stehen dauerhaft Kaffee und Wasser zur Verfügung. Wir kommen gerne wieder.
10
Claire
Mar 9, 2025
·
Stayed 4 nights
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
10
Anh
May 30, 2024
·
Stayed 4 nights
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.
10
Nina
Sep 29, 2025
·
Stayed 5 nights
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
6
Irma
Oct 19, 2025
·
Stayed 3 nights
Voor een aantal dagen een prima verblijf. Locatie op zich goed alleen bereikbaar via veel trappen. Onderhoud kan beter. Verder goed ontvangen en vriendelijk personeel. Ontbijt en zwembad oke.
Voor een aantal dagen een prima verblijf. Locatie op zich goed alleen bereikbaar via veel trappen. Onderhoud kan beter. Verder goed ontvangen en vriendelijk personeel. Ontbijt en zwembad oke.
10
Irma
Sep 24, 2025
·
Stayed 2 nights
Todo el recibimiento, desayuno y areas comunes impecable
Todo el recibimiento, desayuno y areas comunes impecable
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AI-generated summary based on recent guest reviews
10
Robert
2 weeks ago
·
Stayed 2 nights
Great welcome on arrival after having some difficulty finding the property - taxi drivers get you within a couple of hundred yards but don’t seem able to drop you off outside the door. Neighbourhood can be a bit ropy at night. Condition and cleanliness of property both excellent. Breakfast was good.
Great welcome on arrival after having some difficulty finding the property - taxi drivers get you within a couple of hundred yards but don’t seem able to drop you off outside the door. Neighbourhood can be a bit ropy at night. Condition and cleanliness of property both excellent. Breakfast was good.
10
Kevin
Jun 16, 2026
·
Stayed 2 nights
Everything was great. I know now to look at the holiday calendar to make it easier for us to get to the hotel.
Everything was great. I know now to look at the holiday calendar to make it easier for us to get to the hotel.
6
Clifford
Jan 28, 2026
·
Stayed 3 nights
The room was in good condition and the staff were very courteous
The room was in good condition and the staff were very courteous
6
Brian
Oct 26, 2025
·
Stayed 4 nights
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
10
Nina
Sep 29, 2025
·
Stayed 5 nights
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
FAQs about Castello Prime Suites
Are pets allowed at the property?
No pets are allowed at the property.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and should be arranged in advance.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Lisbon, within a 15-minute walk of Rossio Square and Avenida da Liberdade. It is 0.5 mi from Santa Justa Elevator and 0.6 mi from Commerce Square.
Does the property have a swimming pool?
Yes, the property features an indoor pool, an outdoor heated pool, and a children's pool. The operational hours are not specified.
What are the policies for guests staying with children?
Children are welcome, and one child up to the age of 3 years can stay for free when using existing bedding in the parent's or guardian's room.
What are the policies regarding extra beds and cribs?
Extra beds and cribs are not available at the property. Rollaway/extra beds are not offered, and cribs (infant beds) are not available.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 126.42669033320618USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 148.77485870599367USD
- 2026-10-26: 153.0170817739563USD
- 2026-10-27: 146.4971227546692USD
- 2026-10-28: 142.70223169299317USD
- 2026-10-29: 155.277866845459USD
- 2026-10-30: 156.19631345608522USD
- 2026-10-31: 140.60644374613955USD
- 2026-11-01: 125.13065003297424USD
- 2026-11-02: 124.06081836785889USD
- 2026-11-03: NO DATA
- 2026-11-04: 140.13273514352417USD
- 2026-11-05: 106.42491753607179USD
- 2026-11-06: 137.53794925112916USD
- 2026-11-07: NO DATA
- 2026-11-08: 118.50976479034425USD
- 2026-11-09: 158.27543303778077USD
- 2026-11-10: 160.15713479690552USD
- 2026-11-11: 132.04422902824402USD
- 2026-11-12: 158.43692869281006USD
- 2026-11-13: NO DATA
- 2026-11-14: 136.65664047720338USD
- 2026-11-15: 120.88157812467958USD
- 2026-11-16: 133.81128120021057USD
- 2026-11-17: 115.60303990397645USD
- 2026-11-18: 115.58285294709778USD
- 2026-11-19: 117.89410541079712USD
- 2026-11-20: 124.23239037922669USD
- 2026-11-21: 105.60106197148133USD
- 2026-11-22: 101.352306822052USD
- 2026-11-23: 105.84701238885499USD
- 2026-11-24: 101.51347715716554USD
- 2026-11-25: 101.51347715716554USD
- 2026-11-26: 120.54870736244202USD
- 2026-11-27: 134.24446179016115USD
- 2026-11-28: 142.41963141879273USD
- 2026-11-29: 117.07659358456422USD
- 2026-11-30: 117.48029847793579USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Contactless check-out is available.
Popular amenities
Hot Tub / Jacuzzi
Swimming pool
Spa & Wellness Centre
Sauna
Non-Smoking Rooms
Safe-Deposit Box
Activities
Swimming pool
Child Pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Terrace
General
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Spa & Wellness Centre
Family Room
Services
Safe-Deposit Box
Luggage Storage
Internet
Free Wi-Fi