Luxury Downtown Dallas Stay by Amyfinehouse

Missing curtains, lights not working, jug broken, very dirty floors and generally run down.

Super. Nice and cool place to stay.. Parking isn’t ideal or secure. The area didn’t seem very safe either.

What a beautiful two bedroom apartment with 15 foot ceilings and open concept. Everything was well maintained and clean. plenty of consumables, including laundry, pods, dishwashing pods, paper towels, etc. The apartment had a beautiful view of the City Hall building designed by I. M. Pei. The Butler building location is great. It’s within walking distance of so many great restaurants, including four corners brewery. Highly recommended!!

Free valet parking, extremely spacious unit. Really enjoyed our stay. Will be back.

Hate that I even have to give 1 star because zero stars isn’t enough. Without exaggeration, the most unpleasant and unsettling hotel stay I have ever experienced. I’ve had cleaner, safer, and more professional experiences at 2-star hotels, which makes it even more shocking that this property presents itself as anything close to 4-star. From the moment we arrived, it felt wrong. There was a strong, disgusting odor in the lobby that immediately set the tone, and unfortunately, it only got worse from there. The entire property felt neglected and poorly managed. There were people lingering around who clearly were not guests, creating an uncomfortable and unsafe environment. To make matters worse, people were openly smoking weed and cigarettes right by the entrance and even in the pool area, with no enforcement or concern from staff. Valet service was painfully slow and completely not worth the cost. It added frustration to an already terrible first impression. The room itself was unacceptable. It smelled awful like it hadn’t been properly cleaned in a long time. The sheets looked and smelled used, as if they hadn’t been changed between guests, which is honestly inexcusable. We didn’t feel comfortable touching anything. The dishes were visibly dirty with leftover residue, forcing us to wash everything ourselves before using it. There were stains on the shower curtain, sticky floors, and fruit flies throughout the room. It felt unsanitary and neglected in every possible way.