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Location
Located in Zermatt, Alpenlodge is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Babylift and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.
Sauna
Non-smoking rooms
Babysitting/Child services
Tour desk
Tennis courts
Housekeeping
11
Room details
Sleeps 3
484 ft²
5
Room details
Sleeps 2
237 ft²
9
Room details
Sleeps 2
323 ft²
14
Room details
Sleeps 2
344 ft²
7
Room details
Sleeps 4
484 ft²
10
Room details
Sleeps 2
237 ft²
Based on 353 verified reviews
Couple
50%
Family
38%
Group
9%
Solo
2%
AI-generated summary based on recent guest reviews
At Alpenlodge, reviewers consistently praise the stunning Matterhorn views, warm family-run hospitality, and generous breakfasts, noting a calm hillside setting that feels close enough to town while remaining pleasantly peaceful.
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What guests think
At Alpenlodge, reviewers consistently praise the stunning Matterhorn views, warm family-run hospitality, and generous breakfasts, noting a calm hillside setting that feels close enough to town while remaining pleasantly peaceful.
Many highlight immaculate cleanliness and spacious, well-appointed rooms. Service is frequently cited as outstanding and personal, with helpful tips, station transfers or taxi vouchers, and thoughtful support even during disruptions. Facilities such as a spa with sauna and steam room, a ski room with boot dryers, and a cozy lounge enhance the stay. Overall, expect a serene, view-focused boutique experience with heartfelt service.
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AI-generated summary based on recent guest reviews
Facilities
Guests enjoyed the spa (sauna, steam room/hamam) and relaxing lounge/terrace; skiers appreciated the dedicated ski room with boot dryers.
Related guest reviews
David
7 Jun 2025
·
Stayed 4 nights
David
13 Jun 2024
·
Stayed 3 nights
David
22 Jun 2025
·
Stayed 2 nights
jean
28 Dec 2023
·
Stayed 1 night
Sophie
18 Dec 2023
·
Stayed 1 night
Walter
15 Apr 2024
·
Stayed 3 nights
Christine
10 Jul 2023
·
Stayed 2 nights
Jay
18 Dec 2022
·
Stayed 19,343 nights
Steeve
8 Mar 2024
·
Stayed 4 nights
Karthik
15 May 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly note spotless rooms and well-kept spaces, with high housekeeping standards.
Related guest reviews
Isabela
21 Dec 2025
·
Stayed 2 nights
Margaret
16 Mar 2025
·
Stayed 7 nights
Sharon
23 Sept 2025
·
Stayed 1 night
Lorenz
29 Jun 2023
·
Stayed 2 nights
Dalton
26 Dec 2021
·
Stayed 4 nights
Dong sik
23 Dec 2025
·
Stayed 2 nights
Christina
14 Jun 2024
·
Stayed 2 nights
Miguel
6 Feb 2026
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Rooms
Guests describe spacious, quiet, and comfortably furnished rooms, many with balconies or decks and direct Matterhorn views; some larger family or duplex layouts are available.
Related guest reviews
Jessica
10 Jun 2024
·
Stayed 3 nights
Sharon
23 Sept 2025
·
Stayed 1 night
Karen
9 Sept 2025
·
Stayed 2 nights
Lorenz
29 Jun 2023
·
Stayed 2 nights
Sophie
18 Dec 2023
·
Stayed 1 night
Maura Gabrielle
3 Jul 2025
·
Stayed 2 nights
Wei
25 Mar 2024
·
Stayed 1 night
Steeve
8 Mar 2024
·
Stayed 4 nights
karthikeya venkat
23 Jun 2025
·
Stayed 2 nights
Jobil
14 Jun 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Service is warm and highly attentive, with owners and staff offering local tips, help booking taxis, and station transfers; several guests praised above-and-beyond care during adverse weather and other challenges.
Related guest reviews
Yordan
29 Aug 2025
·
Stayed 2 nights
David
7 Jun 2025
·
Stayed 4 nights
DeAnne
7 Feb 2024
·
Stayed 8 nights
Yongping
15 Aug 2024
·
Stayed 1 night
jean
28 Dec 2023
·
Stayed 1 night
Maura Gabrielle
3 Jul 2025
·
Stayed 2 nights
Erica
16 Jul 2025
·
Stayed 3 nights
julie
23 Jul 2024
·
Stayed 3 nights
Yin Fong Winnie
6 Aug 2025
·
Stayed 2 nights
karthikeya venkat
23 Jun 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Quiet hillside setting with panoramic Matterhorn views; a bit away from the busy center but still walkable, with some guests using taxis or the hotel’s transfer.
Related guest reviews
Peter
6 Jul 2025
·
Stayed 2 nights
DeAnne
7 Feb 2024
·
Stayed 8 nights
Walter
15 Apr 2024
·
Stayed 3 nights
Wei
25 Mar 2024
·
Stayed 1 night
Daniel
15 Jun 2024
·
Stayed 1 night
Sujit
4 Jul 2024
·
Stayed 2 nights
Steeve
8 Mar 2024
·
Stayed 4 nights
Christina
14 Jun 2024
·
Stayed 2 nights
Karthik
15 May 2025
·
Stayed 2 nights
Miguel
6 Feb 2026
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and variety, with healthy choices, specialty coffees, and eggs made to order.
Related guest reviews
David
13 Jun 2024
·
Stayed 3 nights
Isabela
21 Dec 2025
·
Stayed 2 nights
Sharon
23 Sept 2025
·
Stayed 1 night
Karen
9 Sept 2025
·
Stayed 2 nights
Jennifer
13 Jul 2025
·
Stayed 2 nights
jane
12 Oct 2025
·
Stayed 3 nights
Wei
25 Mar 2024
·
Stayed 1 night
julie
23 Jul 2024
·
Stayed 3 nights
Sujit
4 Jul 2024
·
Stayed 2 nights
Miguel
6 Feb 2026
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Parwiz
13 Aug 2026
·
Stayed 3 nights
Suleeporn
28 Jun 2026
·
Stayed 2 nights
Andrew
25 Jun 2026
·
Stayed 2 nights
Ginnie
16 Jun 2026
·
Stayed 1 night
Kim
15 Jun 2026
·
Stayed 2 nights
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Pets are allowed at the property with no fees.
Check-in time starts at 3:00 PM and ends at 9:30 PM. Check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request.
Transfers from the train station are available, and guests must contact the property with arrival details before travel.
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Located in Zermatt, the property is near a train station and in the mountains, with proximity to Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area.
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
No rollaway or extra beds are available at the property. Extra-person charges may apply depending on property policy.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 15 years old.
Age Requirements
Minimum age to check in is 15 years old
Pets
Maximum number of pets per room 22;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: CHF 10 per accommodation, per day; Service animals are exempt from fees;
Front Desk Services
This property offers transfers from the train station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:30 PM. If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No rollaway/extra beds available
Dining
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Popular amenities
Sauna
Non-smoking rooms
Babysitting/Child services
Tour desk
Tennis courts
Housekeeping
Services
Tour desk
Babysitting/Child services
Housekeeping
Luggage storage
Express check-in/check-out
Self laundry
Lockers Available
Ski Storage
Activities
Tennis courts
Garden
Golf course (nearby)
Cycling
Hiking
Bicycle Tour Information
Outdoor Furniture
Terrace
General
Non-smoking rooms
Sauna
Steam room
Spa & wellness centre
Picnic area/Tables
Packed lunches
Allergy-free room available
Vending machines
Family room
Internet
Free wi-fi