Hotel Shibari - Restaurant & Cenote Club
236 US$
/ noche
Promedio para noviembre
Precios para Hotel Shibari - Restaurant & Cenote Club
Selecciona fechas para ver precios y disponibilidad
236 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hotel Shibari - Restaurant & Cenote Club, los precios por noche son de 173 US$ de media en el mes más barato (agosto) y de 414 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 414 US$ |
| febrero | 361 US$ |
| marzo | 273 US$ |
| abril | 259 US$ |
| mayo | 221 US$ |
| junio | 203 US$ |
| julio | 211 US$ |
| agosto | 173 US$ |
| septiembre | 244 US$ |
| octubre | 190 US$ |
| noviembre | 236 US$ |
| diciembre | 278 US$ |
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Más caro: enero (aprox. 414 US$)
Más barato: agosto (aprox. 173 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre y un gimnasio. Encontrarás también conexión a Internet wi...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre y un gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, consigna de equipaje y una caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Toma algo de cocina internacional en ATTA, restaurante con un bar o lounge, aunque también puedes llamar al servicio de habitaciones las 24 horas. Mientras te das un chapuzón puedes pedir tu bebida favorita en el bar en la piscina de este hotel. Se ofrece un desayuno continental todos los días de 07:30 a 11:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 64 habitaciones con aire acondicionado, minibar y máquina de café espresso. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 70 pulgadas con canales por satélite. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Hotel Shibari Tulum - Restaurant & Cenote Club está en una fantástica zona de Tulum (Zona Hotelera), a solo unos pasos de Playa de Tulum y a apenas 4 min en coche de Reserva de la biosfera Sian Ka'an. Además, este hotel de lujo se encuentra a 6,1 km de Playa Paraíso y a 9,8 km de Ruinas mayas de Tulum.
Qué hay cerca
Playa de Tulum(0.1 millas)
Escultura Ven a la Luz(0.2 millas)
Museo SFER IK(1.9 millas)
Reserva de la biosfera Sian Ka'an(2 millas)
Parque del Jaguar(2.3 millas)
Parque Nacional Tulum(2.4 millas)
Acceso al Parque Jaguar(2.4 millas)
Mirador Jaguar Tulum(2.5 millas)
Playa pública Las Palmas(3.3 millas)
Centro comercial Hunab Lifestyle Center(3.7 millas)
Playa Paraíso(3.8 millas)
Playa Akun(3.9 millas)
Playa(4.8 millas)
Centro de salud y bienestar Holistika Art Walk(4.8 millas)
Parque Dos Aguas(5.2 millas)
Aeropuerto Internacional de Tulum (TQO)(28.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(77 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Carretera Tulum-Boca Paila Km 7, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 millas)
Escultura Ven a la Luz (0.2 millas)
Museo SFER IK (1.9 millas)
Reserva de la biosfera Sian Ka'an (2 millas)
Parque del Jaguar (2.3 millas)
Parque Nacional Tulum (2.4 millas)
Opciones de habitación
10
Saastal Jungle View Plunge Pool
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
13
Suki Garden View Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Shizen Garden View Plunge Pool
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
24
Shibari Grand Cenote Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
797 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
16
Yaakun Grand Cenote View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
797 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Tsuri Jungle View Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Hotel Shibari - Restaurant & Cenote Club
9
Fabuloso
Basado en 374 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Hotel Shibari - Restaurant & Cenote Club, los viajeros elogian el impresionante cenote privado, el sereno diseño selvático, la ubicación asequible y el personal amable y atento, muchos de los cuales señalan habitaciones espaciosas y con estilo que resultan relajantes y bien equipadas para descansar.
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Opiniones de los huéspedes
En Hotel Shibari - Restaurant & Cenote Club, los viajeros elogian el impresionante cenote privado, el sereno diseño selvático, la ubicación asequible y el personal amable y atento, muchos de los cuales señalan habitaciones espaciosas y con estilo que resultan relajantes y bien equipadas para descansar.
Sin embargo, los inconvenientes recurrentes incluyen el ruido de la vida nocturna o de las sesiones de DJ cercanas y cierres ocasionales o problemas de mantenimiento con la piscina o los jacuzzis. La comida y el desayuno son ampliamente disfrutados, aunque varios huéspedes encuentran los precios altos y el menú limitado, con algunas quejas sobre tarifas ocultas o poco claras. Se agradecen las comodidades como yoga, servicios de spa y alquiler de bicicletas; cabe destacar que el acceso a la playa es a través de clubes asociados y que los mosquitos pueden ser notorios. Espere una estancia hermosa, animada y relajante centrada en el cenote.
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Instalaciones
El cenote distintivo marca el ambiente, mientras que yoga, tratamientos de spa, bicicletas y una barra en la piscina reciben elogios. Algunos informan sobre cierres o mantenimiento de la piscina o el jacuzzi, un pequeño gimnasio al aire libre y acceso a la playa a través de clubes asociados en lugar de en el lugar.
Reseñas de huéspedes relacionadas
10
David
16 ago 2025
·
Se alojó 6 noches
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
10
Helen
16 ago 2025
·
Se alojó 2 noches
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
10
John Richard
11 mar 2025
·
Se alojó 7 noches
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
6
Deidra Jefferson
15 sept 2025
·
Se alojó 3 noches
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
10
YANIRE
26 ago 2024
·
Se alojó 2 noches
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Ariel
3 may 2024
·
Se alojó 4 noches
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
10
Christina
28 may 2024
·
Se alojó 3 noches
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
10
John
22 jun 2024
·
Se alojó 4 noches
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
6
Haley
11 oct 2025
·
Se alojó 6 noches
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
6
Babak
28 jun 2024
·
Se alojó 6 noches
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza general es elogiada en todas las habitaciones y los terrenos, y muchos describen los espacios como impecables y bien mantenidos. Algunos huéspedes informaron sobre detalles pasados por alto o suciedad relacionada con el mantenimiento (por ejemplo, pelos sueltos, un jacuzzi sucio).
Reseñas de huéspedes relacionadas
10
Bimal M
16 nov 2025
·
Se alojó 2 noches
Very clean, very private experience.
Very clean, very private experience.
10
Lindcy
24 may 2024
·
Se alojó 3 noches
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
Benjamin
13 may 2025
·
Se alojó 4 noches
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
10
Melissa
21 jul 2025
·
Se alojó 4 noches
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
4
Brenda Angelica
20 may 2025
·
Se alojó 2 noches
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
Rita
7 jun 2025
·
Se alojó 3 noches
outstanding service . responsive, clean , very welcoming
outstanding service . responsive, clean , very welcoming
10
Kalila
16 dic 2024
·
Se alojó 3 noches
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
elizabeth
24 ago 2025
·
Se alojó 2 noches
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9 nov 2025
·
Se alojó 3 noches
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
Hayley
27 jun 2024
·
Se alojó 4 noches
Best hotel! Great staff and so clean!
Best hotel! Great staff and so clean!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son espaciosas, con estilo y cómodas, y algunas suites ofrecen piscinas o jacuzzis privados. El ruido de la vida nocturna cercana puede afectar a ciertas habitaciones, y algunos huéspedes informaron sobre averías en los jacuzzis o falta de privacidad.
Reseñas de huéspedes relacionadas
10
Nicole
24 dic 2025
·
Se alojó 3 noches
Wonderful staff, great location, beautiful and comfortable room
Wonderful staff, great location, beautiful and comfortable room
6
MARCOS ARMINO
22 abr 2024
·
Se alojó 3 noches
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
10
Steven
20 feb 2024
·
Se alojó 9 noches
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
10
Melissa
21 jul 2025
·
Se alojó 4 noches
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
SAM
13 mar 2024
·
Se alojó 4 noches
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
8
Kevin
6 ene 2025
·
Se alojó 6 noches
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
10
Christina
12 feb 2025
·
Se alojó 7 noches
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
Carolina
8 feb 2025
·
Se alojó 2 noches
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Kalila
16 dic 2024
·
Se alojó 3 noches
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
Carlee
8 mar 2024
·
Se alojó 5 noches
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como amable, atento y proactivo, con soporte de mayordomo y registros de entrada sin problemas. Sin embargo, algunos huéspedes mencionan la desorganización y la preocupación por cargos inesperados o precios por servicios como los taxis.
Reseñas de huéspedes relacionadas
10
Sueli
25 ene 2024
·
Se alojó 1 noche
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
10
Rebecca
30 ene 2026
·
Se alojó 2 noches
Great room, exceptional service. Very easy to valet
Great room, exceptional service. Very easy to valet
10
Tiago Miguel
22 jun 2025
·
Se alojó 3 noches
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
10
Rashad
3 may 2024
·
Se alojó 4 noches
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
6
Soheil
27 ene 2025
·
Se alojó 4 noches
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
10
Gregory
7 ago 2025
·
Se alojó 4 noches
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
10
Colleen
17 jun 2024
·
Se alojó 4 noches
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
2
Viviana
22 may 2024
·
Se alojó 2 noches
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
10
Abby
21 ene 2025
·
Se alojó 5 noches
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
4
Jenny
27 feb 2024
·
Se alojó 3 noches
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
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Ubicación
Ubicación céntrica y accesible en la zona hotelera de Tulum, cerca de restaurantes, clubes y clubes de playa; muchos se sintieron seguros. Espere algo de ruido de la vida nocturna y opciones de transporte caras o limitadas; el acceso directo a la playa es a través de clubes asociados al otro lado de la calle.
Reseñas de huéspedes relacionadas
10
Lindcy
24 may 2024
·
Se alojó 3 noches
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
YANIRE
26 ago 2024
·
Se alojó 2 noches
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Melissa
21 jul 2025
·
Se alojó 4 noches
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
Ericka
20 abr 2025
·
Se alojó 4 noches
Beautiful property that is conveniently located.
Beautiful property that is conveniently located.
10
Christina
12 feb 2025
·
Se alojó 7 noches
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
John
22 jun 2024
·
Se alojó 4 noches
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
10
Carolina
8 feb 2025
·
Se alojó 2 noches
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Maurice
23 jun 2025
·
Se alojó 4 noches
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
10
luisa
2 jul 2025
·
Se alojó 3 noches
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
10
Timothy
7 mar 2024
·
Se alojó 5 noches
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los huéspedes suelen felicitar el desayuno, los cócteles y la restauración en el lugar, calificando la comida de deliciosa. Otros señalan los precios altos y, a veces, un menú limitado o platos mediocres.
Reseñas de huéspedes relacionadas
10
Luis
27 nov 2024
·
Se alojó 2 noches
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
10
Lindcy
24 may 2024
·
Se alojó 3 noches
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
8
Itzel
4 abr 2024
·
Se alojó 2 noches
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
4
Brenda Angelica
20 may 2025
·
Se alojó 2 noches
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
lorena
2 dic 2025
·
Se alojó 2 noches
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
10
elizabeth
24 ago 2025
·
Se alojó 2 noches
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9 nov 2025
·
Se alojó 3 noches
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
jennifer v
4 jun 2025
·
Se alojó 4 noches
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
10
Tania
21 jun 2024
·
Se alojó 2 noches
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
10
Timothy
7 mar 2024
·
Se alojó 5 noches
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
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Los huéspedes aún no han escrito ninguna reseña sobre esta propiedad.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-03: 506.3103304060669USD
- 2026-11-04: 230.68727420372008USD
- 2026-11-05: 252.7250771247711USD
- 2026-11-06: 257.0523982398682USD
- 2026-11-07: 262.7938573184967USD
- 2026-11-08: 260.8654951571655USD
- 2026-11-09: 238.02541749464416USD
- 2026-11-10: 235.1757733922119USD
- 2026-11-11: 239.32478076802062USD
- 2026-11-12: 240.61040123735046USD
- 2026-11-13: 264.4243501996002USD
- 2026-11-14: 270.8122351383972USD
- 2026-11-15: 238.82325409864808USD
- 2026-11-16: 264.36410119831845USD
- 2026-11-17: 265.6095385311279USD
- 2026-11-18: 293.3606809030762USD
- 2026-11-19: 263.9723798759918USD
- 2026-11-20: 269.4252400696411USD
- 2026-11-21: 277.19007857698057USD
- 2026-11-22: 263.58067568933103USD
- 2026-11-23: 263.9338417633972USD
- 2026-11-24: 231.69145849641419USD
- 2026-11-25: 264.7256637486725USD
- 2026-11-26: 268.0903545608673USD
- 2026-11-27: 298.4529210079956USD
- 2026-11-28: 258.1369145342712USD
- 2026-11-29: 264.7256637486725USD
- 2026-11-30: 236.65312482722473USD
- 2026-12-01: 241.24315283613586USD
- 2026-12-02: 235.34742135746765USD
- 2026-12-03: 238.43088162101745USD
- 2026-12-04: 255.0141793244934USD
- 2026-12-05: 259.0207721810608USD
- 2026-12-06: 258.9404230436859USD
- 2026-12-07: 229.36128210554503USD
- 2026-12-08: 229.36128210554503USD
- 2026-12-09: 228.80887964413452USD
- 2026-12-10: 229.45168987879944USD
- 2026-12-11: 240.10073512667847USD
- 2026-12-12: 241.86588007037352USD
- 2026-12-13: 211.60376289671325USD
- 2026-12-14: 211.60376289671325USD
- 2026-12-15: 211.69415353430176USD
- 2026-12-16: 207.75697726026917USD
- 2026-12-17: 211.60376289671325USD
- 2026-12-18: 228.01962800874327USD
- 2026-12-19: 229.45168987879944USD
- 2026-12-20: 211.10156793637086USD
- 2026-12-21: 212.27669763201905USD
- 2026-12-22: 211.1618340733185USD
- 2026-12-23: 241.86588007037352USD
- 2026-12-24: 287.8064289743347USD
- 2026-12-25: 311.1884906134033USD
- 2026-12-26: 364.7121542879028USD
- 2026-12-27: 329.177032869812USD
- 2026-12-28: 689.7398884755859USD
- 2026-12-29: 684.8397049140015USD
- 2026-12-30: 686.4640289553832USD
- 2026-12-31: 685.080769461792USD
- 2027-01-01: 681.8968256534424USD
- 2027-01-02: 688.3839775047608USD
- 2027-01-03: 680.8924700040893USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 200 por alojamiento, por día
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con extintor.
- Piscina disponible de 08:00 a 18:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad ICA1912108R8
- Desayuno continental: 30 USD por persona (precio aproximado)
- Aparcamiento al aire libre: 20 USD por día.
- Aparcamiento con asistencia: 5 USD por día.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Bar en la piscina
Solo para adultos
Beach Sun Loungers
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Parking Onsite
Internet
WiFi gratuito
Servicios
Mostrador turístico
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)