Hotel Shibari - Restaurant & Cenote Club
188 USD
a notte
Media per settembre
Prezzi per Hotel Shibari - Restaurant & Cenote Club
Seleziona le date per controllare prezzi e disponibilità
188 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Hotel Shibari - Restaurant & Cenote Club, il prezzo per notte è in media di 170 USD nel mese più economico (agosto) e di 414 USD nel mese più caro (gennaio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 414 USD |
| febbraio | 361 USD |
| marzo | 273 USD |
| aprile | 259 USD |
| maggio | 221 USD |
| giugno | 203 USD |
| luglio | 211 USD |
| agosto | 170 USD |
| settembre | 188 USD |
| ottobre | 190 USD |
| novembre | 236 USD |
| dicembre | 278 USD |
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set · 188 USD
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Prezzo più alto: gennaio (circa 414 USD)
Prezzo più basso: agosto (circa 170 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto e una palestra, il divertimento è assicurato...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto e una palestra, il divertimento è assicurato. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, deposito bagagli e una cassetta di sicurezza presso la reception. Il un parcheggio (a pagamento) è disponibile in loco.
Ristorazione
Per mangiare, visita ATTA, eccellente ristorante che propone cucina internazionale. In alternativa, fermati al bar/lounge o richiedi il servizio in camera 24 ore su 24. Dopo una nuotata rinfrescante in piscina, potrai ordinare il tuo drink preferito al bar sull'acqua di un hotel. La colazione continentale è disponibile a pagamento tutti i giorni dalle ore 07:30 alle ore 11:30.
Camere
Rilassati in una delle 64 camere con aria condizionata della struttura, completa di minibar e macchina per caffè espresso. Riposati su un comodo letto con materasso a doppio strato e biancheria da letto di alta qualità. La Smart TV da 70 pollici con canali via satellite è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Hotel Shibari Tulum - Restaurant & Cenote Club si trova a Tulum (Zona Hotelera), a pochissimi passi da Spiaggia di Tulum e ad appena 4 minuti di auto da Riserva della Biosfera di Sian Ka'an. Questo hotel di lusso dista 9,8 km da Rovine Maya di Tulum e 6,1 km da Playa Paraíso.
Nelle vicinanze
Spiaggia di Tulum(0.1 miglia)
Scultura Ven a la Luz(0.2 miglia)
Museo SFER IK(1.9 miglia)
Riserva della Biosfera di Sian Ka'an(2 miglia)
Parco del Giaguaro(2.3 miglia)
Parco Nazionale di Tulum(2.4 miglia)
Accesso al Parque Jaguar(2.4 miglia)
Belvedere del Giaguaro di Tulum(2.5 miglia)
Spiaggia pubblica Las Palmas(3.3 miglia)
Centro di Stile di Vita Hunab(3.7 miglia)
Playa Paraíso(3.8 miglia)
Spiaggia Akun(3.9 miglia)
Spiaggia(4.8 miglia)
Passeggiata d'Arte Holistika(4.8 miglia)
Parco Dos Aguas(5.2 miglia)
Aeroporto internazionale di Tulum (TQO)(28.6 miglia)
Aeroporto Internazionale di Cancún (CUN)(77 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Posizione
Carretera Tulum-Boca Paila Km 7, Zona Hotelera, Tulum, Tulum, Quintana Roo, Messico
Spiaggia di Tulum (0.1 miglia)
Scultura Ven a la Luz (0.2 miglia)
Museo SFER IK (1.9 miglia)
Riserva della Biosfera di Sian Ka'an (2 miglia)
Parco del Giaguaro (2.3 miglia)
Parco Nazionale di Tulum (2.4 miglia)
Opzioni camera
10
Saastal Jungle View Plunge Pool
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
409 ft²
Aria condizionataWi-Fi (gratuito)Bagno privatoPiscina di immersione ad acqua fredda
13
Suki Garden View Deluxe
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
409 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
11
Shizen Garden View Plunge Pool
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
409 ft²
Aria condizionataWi-Fi (gratuito)Bagno privatoPiscina di immersione ad acqua fredda
24
Shibari Grand Cenote Front
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
797 ft²
Aria condizionataWi-Fi (gratuito)Bagno privatoPiscina di immersione ad acqua fredda
16
Yaakun Grand Cenote View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
797 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
14
Tsuri Jungle View Deluxe
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
409 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Hotel Shibari - Restaurant & Cenote Club
9
Ottimo
Sulla base di 369 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Hotel Shibari - Restaurant & Cenote Club, i viaggiatori apprezzano lo spettacolare cenote privato, il sereno design nella giungla, la posizione comoda per raggiungere a piedi diversi luoghi d'interesse e il personale cordiale e attento, sottolineando spesso le camere spaziose ed eleganti, che offrono un'atmosfera rilassante e sono ben attrezzate per staccare dalla routine.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Hotel Shibari - Restaurant & Cenote Club, i viaggiatori apprezzano lo spettacolare cenote privato, il sereno design nella giungla, la posizione comoda per raggiungere a piedi diversi luoghi d'interesse e il personale cordiale e attento, sottolineando spesso le camere spaziose ed eleganti, che offrono un'atmosfera rilassante e sono ben attrezzate per staccare dalla routine.
Tuttavia, tra gli aspetti negativi ricorrenti ci sono il rumore proveniente dalla vita notturna o dai set dei DJ nelle vicinanze e occasionali chiusure o problemi di manutenzione della piscina o delle vasche idromassaggio. Il cibo e la colazione sono generalmente apprezzati, anche se molti ospiti ritengono i prezzi elevati e il menu limitato, con alcune lamentele riguardo a costi nascosti o poco chiari. I servizi come yoga, trattamenti spa e il noleggio biciclette sono apprezzati; si noti che l'accesso alla spiaggia avviene tramite club partner e che le zanzare possono essere fastidiose. Aspettatevi un soggiorno bellissimo, vivace ma rilassante, incentrato sul cenote.
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Servizi
Il cenote caratteristico crea l'atmosfera, mentre yoga, trattamenti spa, biciclette e un swim-up bar ricevono elogi. Alcuni segnalano chiusure o manutenzione della piscina o della vasca idromassaggio, una piccola palestra all'aperto e l'accesso alla spiaggia tramite club partner anziché in loco.
Recensioni degli ospiti correlate
10
David
16 ago 2025
·
Soggiorno di 6 notti
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
10
Helen
16 ago 2025
·
Soggiorno di 2 notti
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
10
John Richard
11 mar 2025
·
Soggiorno di 7 notti
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
6
Deidra Jefferson
15 set 2025
·
Soggiorno di 3 notti
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
everything was great besides the pool and Jacuzzi being out of service for our whole stay .
10
YANIRE
26 ago 2024
·
Soggiorno di 2 notti
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Ariel
3 mag 2024
·
Soggiorno di 4 notti
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
Hotel Shibari was absolutely incredible. Excellent location right in the middle of all the action but quiet on the property and peaceful. Included breakfast is glorious and ample. Cenote on site was lovely, outdoor small pool with swim up bar was fun and great for taking a dip late at night, jacuzzi was big and pleasant. Rooms are clean and spacious. Outdoor seating on private porch so enjoyable for morning coffee. Butler service was exceptionally helpful and the staff in general are totally on it. Spa service was a great set up - maybe not the most amazing massage I have ever gotten but they create a whole experience and think of all the details which was lovely. Yoga was excellent. I suppose if it’s important to you to be able to roll out of bed and go to the beach then you would want a beachside hotel (this is jungle side) but we were perfectly happy with utilizing the free access to the partner beach clubs and lounging at the cenote on off hours. In some ways it was nice to have access to multiple beach clubs because we got yo try a few free of charge with no minimum spend. Food in Tulum is crazy expensive heads up, this hotel was usual pricing for the area and quality was great.
10
Christina
28 mag 2024
·
Soggiorno di 3 notti
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
Breakfast at Atta was so relaxing. The soft music and stillness of the cenote in the morning was so peaceful. Overall a very relaxing stay. Ham at the swim up bar in the small pool was the best. He was very attentive and friendly. Beds were comfortable and rooms were set up nicely. We loved the convenience of bike check out and moto rentals at the hotel. Within walking distance to popular restaurants and beach clubs. I will stay here again when back in Tulum.
10
John
22 giu 2024
·
Soggiorno di 4 notti
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
6
Haley
11 ott 2025
·
Soggiorno di 6 notti
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
Drinks and staff were great. Didn’t get to experience swim up bar as pool/hottub was surprisingly closed for construction (no notice) and the cenote was shut down which was a real bummer - wish warnings or heads up were given.
6
Babak
28 giu 2024
·
Soggiorno di 6 notti
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
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Pulizia
La pulizia generale è apprezzata in tutte le camere e le aree comuni, con molti che descrivono gli spazi come impeccabili e ben tenuti. Alcuni ospiti hanno segnalato dettagli trascurati o sporcizia legata alla manutenzione (ad esempio, capelli, una vasca idromassaggio sporca).
Recensioni degli ospiti correlate
10
Bimal M
16 nov 2025
·
Soggiorno di 2 notti
Very clean, very private experience.
Very clean, very private experience.
10
Lindcy
24 mag 2024
·
Soggiorno di 3 notti
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
Benjamin
13 mag 2025
·
Soggiorno di 4 notti
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
10
Melissa
21 lug 2025
·
Soggiorno di 4 notti
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
4
Brenda Angelica
20 mag 2025
·
Soggiorno di 2 notti
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
Rita
7 giu 2025
·
Soggiorno di 3 notti
outstanding service . responsive, clean , very welcoming
outstanding service . responsive, clean , very welcoming
10
Kalila
16 dic 2024
·
Soggiorno di 3 notti
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
elizabeth
24 ago 2025
·
Soggiorno di 2 notti
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9 nov 2025
·
Soggiorno di 3 notti
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
Hayley
27 giu 2024
·
Soggiorno di 4 notti
Best hotel! Great staff and so clean!
Best hotel! Great staff and so clean!
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Camere
Le camere sono spaziose, eleganti e confortevoli, con alcune suite che offrono piscine private o vasche idromassaggio. Il rumore della vita notturna nelle vicinanze può disturbare alcune camere e alcuni ospiti hanno segnalato malfunzionamenti della vasca idromassaggio o una privacy limitata.
Recensioni degli ospiti correlate
10
Nicole
24 dic 2025
·
Soggiorno di 3 notti
Wonderful staff, great location, beautiful and comfortable room
Wonderful staff, great location, beautiful and comfortable room
6
MARCOS ARMINO
22 apr 2024
·
Soggiorno di 3 notti
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
O Hotel é muito belo e o apartamento espaçoso, porem não entrega o que se propoem! Optei por um apartamento com jacuzzi, e nos 03 dias que passamos por lá ela não ficava quente. Somente no ultimo dia é que consertaram essa questão, ou seja, paguei a mais por algo que não usei. Alem disso ela fica localizada na frente do apartamento, junto ao transito de pessoas, sem privacidade nenhuma. Na primeira noite, tive um grilo no quarto, que não nos deixou dormir. Optamos tambem por um hotel com cafe da manha incluso, porem cobravam taxa de serviço de 15% sobre o cafe da manha, ou seja, nao estava totalmente incluso na diaria!
10
Steven
20 feb 2024
·
Soggiorno di 9 notti
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
Really nice room, staff were great. We asked to change room because of the late night noise of the beach clubs, it was a lot less noisy towards the rear of the hotel bungalows. Cenote was amazing to have as a backdrop, and look at every night before bed.
10
Melissa
21 lug 2025
·
Soggiorno di 4 notti
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
SAM
13 mar 2024
·
Soggiorno di 4 notti
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
Great hotel, lovely staff, amazing food, the Cenote is incredible to swim in (take a snorkel). Me and my wife loved how chill it was and how it wasn't too busy.
8
Kevin
6 gen 2025
·
Soggiorno di 6 notti
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
One of the nicest hotels we’ve ever stayed at (worldwide). The good: staff, dining, real cenote in the property, architecture, bohemian environment The bad: due to the beautiful architecture, walls and glasses are too thin and do not isolate noise properly. Beware that the hotel is in the middle of the Tulum party spots! The ugly: we stayed 6 nights and they could not fix our jacuzzi in the whole period. Overall, great experience and looking forward to return soon!
10
Christina
12 feb 2025
·
Soggiorno di 7 notti
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
Carolina
8 feb 2025
·
Soggiorno di 2 notti
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Kalila
16 dic 2024
·
Soggiorno di 3 notti
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were. The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too. Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
10
Carlee
8 mar 2024
·
Soggiorno di 5 notti
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
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Servizio
Il servizio è ampiamente lodato per la sua cortesia, attenzione e proattività, con supporto personalizzato e check-in efficienti. Tuttavia, alcuni ospiti menzionano disorganizzazione e preoccupazioni riguardo a costi imprevisti o prezzi poco chiari per servizi come i taxi.
Recensioni degli ospiti correlate
10
Sueli
25 gen 2024
·
Soggiorno di 1 notte
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
I stayed at the Shibari Hotel for only one night with my boyfriend and the staff were super friendly and polite. The check in was amazing. We were greeted with a cold hand towel and water and we sit down and the receptionist come to us for the check in. Highly recommended the hotel.
10
Rebecca
30 gen 2026
·
Soggiorno di 2 notti
Great room, exceptional service. Very easy to valet
Great room, exceptional service. Very easy to valet
10
Tiago Miguel
22 giu 2025
·
Soggiorno di 3 notti
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
10
Rashad
3 mag 2024
·
Soggiorno di 4 notti
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
The hotel staff is absolutely amazing at hotel Shibari. Diego especially made me and my girlfriends stay absolutely amazing.
6
Soheil
27 gen 2025
·
Soggiorno di 4 notti
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
The hotel itself is ok but they try to rip you off any opportunity they get. We asked for a taxi from the concierge and they said we need to wait 1.5hrs for a taxi . Then when we were ready to find our own taxi, they came back and said they found a taxi which they regularly work with - Elizabeth name of taxi driver. For a 2 min ride , she charged us $40 US!!! When dropping us off at our destination, the hotel called her while we were still in the cab and asked her how much she charged us and it was obvious that there was going to be compensation kick back to the hotel after ripping us for a meezy $40 . Pretty pathetic considering how much business we have them.
10
Gregory
7 ago 2025
·
Soggiorno di 4 notti
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
10
Colleen
17 giu 2024
·
Soggiorno di 4 notti
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
We had the best time!! The staff is outstanding! Everyone made us feel like they were happy we were there. Gerardo was the absolute BEST butler!! We were celebrating our son’s birthday and he helped make everything perfect. They even decorated his room with balloons, banners, chocolate strawberries, a slice of cake and a happy birthday sign. He was so surprised when we got back from our sailing expedition. Gerardo also helped us choose the closet excursions. Being able to sit out at the ocean was a plus too!! A few of the local hotels let us stay on their beach club without paying a fee (Shibari has an agreement with some of them) the cenote was beautiful. It will be nicer when the pool is completed. We enjoyed the experience of swimming in the cenote I just prefer a pool. The partner hotels let us swim there. The room is very spacious and comfortable. Great place to stay
2
Viviana
22 mag 2024
·
Soggiorno di 2 notti
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
Steep and absurd hidden fees. I had paid a rate that included breakfast only to find out that “the breakfast service fees” weren’t included in the price I paid. I also reached the hotel to be invoiced a hidden resort fee was forced to pay a leonine deposit of 200 usd per day reserved. The hotel staff are constantly trying to get ahold of your money: they even tried to charge me for changing my breakfast eggs from “scrambled” to “boiled”. The restaurant fees are ridiculous too. They charged me nearly 60 usd for a plate of cauliflower soaked in oil. Customer service is very bad as well and the services offered are deceptive. They for example say that bikes are offered complementarily but never have any. They say that you are entitled to free water bottles per day but delay in giving them to you. Ultimately, while the hotel’s cenote is nice to view, the place is not worth it. You cant even swim in the cenote for a great part of the day (only from 11 am-6 pm) and there is also a loud dj for a part of the afternoon which makes the experience overwhelming. The hotel’s policies are ultimately abusive. Hotel staff treat you like a walking and breathing ATM. We moved over to La Valise (a better and more luxurious hotel) and had a way nicer time.
10
Abby
21 gen 2025
·
Soggiorno di 5 notti
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
4
Jenny
27 feb 2024
·
Soggiorno di 3 notti
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
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Posizione
Posizione centrale e comoda per raggiungere a piedi la zona degli hotel di Tulum, vicino a ristoranti, club e beach club; molti si sentono sicuri. Aspettatevi un po' di rumore della vita notturna e opzioni di trasporto costose o limitate; l'accesso diretto alla spiaggia avviene tramite club partner dall'altra parte della strada.
Recensioni degli ospiti correlate
10
Lindcy
24 mag 2024
·
Soggiorno di 3 notti
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
10
YANIRE
26 ago 2024
·
Soggiorno di 2 notti
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
Estaría bien que especifiquen que no tienen acceso a la playa tienes que ir a otros beach clubs a pagar consumo mínimo o el acceso. De ahí en fuera todos muy amables y el chico gerardo súper Muy amable estuvo al pendiente siempre ante cualquier duda
10
Melissa
21 lug 2025
·
Soggiorno di 4 notti
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
10
Ericka
20 apr 2025
·
Soggiorno di 4 notti
Beautiful property that is conveniently located.
Beautiful property that is conveniently located.
10
Christina
12 feb 2025
·
Soggiorno di 7 notti
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
10
John
22 giu 2024
·
Soggiorno di 4 notti
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
10
Carolina
8 feb 2025
·
Soggiorno di 2 notti
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
Super hôtel avec une belle ambiance relaxante. Les chambres et installations sont magnifiques! Le point négatif est que nous attendions les clubs la nuit en nous couchant. Il faut demander une chambre plus loin de la réception
10
Maurice
23 giu 2025
·
Soggiorno di 4 notti
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
10
luisa
2 lug 2025
·
Soggiorno di 3 notti
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
10
Timothy
7 mar 2024
·
Soggiorno di 5 notti
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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Ristorazione
Gli ospiti spesso apprezzano la colazione, i cocktail e la ristorazione in loco, definendo il cibo gustoso. Altri notano i prezzi elevati e, a volte, un menu limitato o piatti nella media.
Recensioni degli ospiti correlate
10
Luis
27 nov 2024
·
Soggiorno di 2 notti
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
10
Lindcy
24 mag 2024
·
Soggiorno di 3 notti
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
I can’t say enough about this property . Not only do they go above and belong for you, but they are super kind and sweet . Check-in is a breeze and staff is always willing to help. The location is perfect! It’s on the beach/ hotel zone so it’s in the middle of all of the popular beach club/ restaurants in hotel zonerela and also, it’s only 20 mins from down town so proximity is good. The airport is about 50 mins away ( TQO) but it’s still pretty good. Only downfall is the limited menus/ pricy items on the menu, but that’s standard in the hotel zone ( this area is known for over priced food and drinks, as most of Tulum is) . The grounds 10/10. You don’t have to waste your time and money going to the other beach clubs it’s the same thing but this hotel is better as it has its own Cenote . Free parking is a plus. The room was SPOTLESS and spacious. The pictures do not give it enough credit and the bed is extremely comfortable. I will be staying here again my next time in Tulum.
8
Itzel
4 apr 2024
·
Soggiorno di 2 notti
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
The place is so beautiful, cenote and music really relaxing and the spa is a must. The food at the restaurant is great, service can be improved. Butler service was not intrusive just on point and helpful.
4
Brenda Angelica
20 mag 2025
·
Soggiorno di 2 notti
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
10
lorena
2 dic 2025
·
Soggiorno di 2 notti
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
10
elizabeth
24 ago 2025
·
Soggiorno di 2 notti
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
6
Suhail
9 nov 2025
·
Soggiorno di 3 notti
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
The hotel was good but the food was overpriced and water was stingily distributed 2 bottles a day lots of mosquitoes and jacuzzi was bit dirty and timmed not very cool… I will not return
10
jennifer v
4 giu 2025
·
Soggiorno di 4 notti
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
10
Tania
21 giu 2024
·
Soggiorno di 2 notti
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
10
Timothy
7 mar 2024
·
Soggiorno di 5 notti
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Maria Carolina
21 giu 2024
·
Soggiorno di 4 notti
Excelente hotel
Excelente hotel
10
Camilla
28 apr 2026
·
Soggiorno di 2 notti
quarto limpo ,hotel lindo ,confortável Amei
quarto limpo ,hotel lindo ,confortável Amei
8
Daniela
3 apr 2026
·
Soggiorno di 1 notte
Hotel bonito, diferente. Quarto bonito e limpo. O cenote dentro realmente é muito interessante e bonito. A área do hotel é realmente bonita. Tulum é mais rústico, e como o hotel é grande e tem estrutura, ele te dá conveniência e segurança. (O que não aconteceu com outros “pé na areia”). Próximo a restaurantes e atrações. A equipe não se esforça muito em agradar. Pedimos para deixar o carro lá alguns minutos após liberar o quarto e fazer o check out, para ir ao Ahau a pé, que é 300metros, e não permitiram.
Hotel bonito, diferente. Quarto bonito e limpo. O cenote dentro realmente é muito interessante e bonito. A área do hotel é realmente bonita. Tulum é mais rústico, e como o hotel é grande e tem estrutura, ele te dá conveniência e segurança. (O que não aconteceu com outros “pé na areia”). Próximo a restaurantes e atrações. A equipe não se esforça muito em agradar. Pedimos para deixar o carro lá alguns minutos após liberar o quarto e fazer o check out, para ir ao Ahau a pé, que é 300metros, e não permitiram.
6
Aram
22 mar 2026
·
Soggiorno di 6 notti
Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
Cenote was great and the hotel itself was fantastic and absolutely gorgeous, but the staff was very forgetting and cold. We had to call to the receptionist to come and fix out fridge, our phone and the water wasn't running. For a 5 star hotel these things are unexpectable. We felt like the staff didn't care about anything. Didn't really take my allergies seriously and were quite odd. Also if you are light sleeper don't stay here because the music from the beach clubs were extremely loud and you can hear them. But the hotel itself was so pretty
8
Vicki
14 mar 2026
·
Soggiorno di 5 notti
Fantastisk smukt hotel med hyggelige hytter og flotte værelser. Intet at sætte en finger på. Personalet var også super søde og hjælpsomme. Det eneste som jeg synes kunne forbedres var morgenmaden. Vi havde bestilt hvor det var inkluderet i prisen, så udvalget var noget begrænset og det blev derfor lidt ensformigt det vi spiste, men kvaliteten var fin, dog havde spist bedre morgenmad andre steder. Ville gerne have prøvet deres massage, men det var simpelthen for dyrt desværre. Alt i alt et fantastisk sted og vil klart anbefale det til andre rejsende. Ville give 4,5 hvis muligt.
Fantastisk smukt hotel med hyggelige hytter og flotte værelser. Intet at sætte en finger på. Personalet var også super søde og hjælpsomme. Det eneste som jeg synes kunne forbedres var morgenmaden. Vi havde bestilt hvor det var inkluderet i prisen, så udvalget var noget begrænset og det blev derfor lidt ensformigt det vi spiste, men kvaliteten var fin, dog havde spist bedre morgenmad andre steder. Ville gerne have prøvet deres massage, men det var simpelthen for dyrt desværre. Alt i alt et fantastisk sted og vil klart anbefale det til andre rejsende. Ville give 4,5 hvis muligt.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
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Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
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ottobre 2026
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Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: 158.98131247863768USD
- 2026-09-20: 158.92736454162596USD
- 2026-09-21: 157.48765524597167USD
- 2026-09-22: 157.48765524597167USD
- 2026-09-23: 156.73783146820068USD
- 2026-09-24: 157.48765524597167USD
- 2026-09-25: 157.48765524597167USD
- 2026-09-26: 157.4822604522705USD
- 2026-09-27: 157.48765524597167USD
- 2026-09-28: 162.34620995635984USD
- 2026-09-29: 157.48765524597167USD
- 2026-09-30: 157.48765524597167USD
- 2026-10-01: 160.097158996582USD
- 2026-10-02: 160.17552362976073USD
- 2026-10-03: 162.3932217300415USD
- 2026-10-04: 157.48765524597167USD
- 2026-10-05: 162.34620995635984USD
- 2026-10-06: 162.4699924468994USD
- 2026-10-07: 157.48765524597167USD
- 2026-10-08: 162.34620995635984USD
- 2026-10-09: 160.2852411224365USD
- 2026-10-10: 165.1986545791626USD
- 2026-10-11: 162.89999954223632USD
- 2026-10-12: 161.63999993286131USD
- 2026-10-13: 161.6487752304077USD
- 2026-10-14: 160.5046585922241USD
- 2026-10-15: 163.6940676345825USD
- 2026-10-16: 163.6389636703491USD
- 2026-10-17: 165.1986545791626USD
- 2026-10-18: 162.34620995635984USD
- 2026-10-19: 157.96567250213621USD
- 2026-10-20: 157.48765524597167USD
- 2026-10-21: 163.65488531799315USD
- 2026-10-22: 163.02013879547118USD
- 2026-10-23: 166.01999440460204USD
- 2026-10-24: 168.26266969909668USD
- 2026-10-25: 163.10633288574218USD
- 2026-10-26: 162.9025918457031USD
- 2026-10-27: 163.1768680618286USD
- 2026-10-28: 165.26134278259275USD
- 2026-10-29: 165.26134278259275USD
- 2026-10-30: 166.18922978363037USD
- 2026-10-31: 168.34886378936767USD
- 2026-11-01: 189.24848725891113USD
- 2026-11-02: 187.6968885406494USD
- 2026-11-03: 242.56719515075682USD
- 2026-11-04: 245.34999789123535USD
- 2026-11-05: 242.56719515075682USD
- 2026-11-06: 246.40700962982177USD
- 2026-11-07: 254.03964432983398USD
- 2026-11-08: 250.35999216766356USD
- 2026-11-09: 227.85830764007568USD
- 2026-11-10: 227.06718216247558USD
- 2026-11-11: 228.1499943267822USD
- 2026-11-12: 227.85830764007568USD
- 2026-11-13: 250.35999216766356USD
- 2026-11-14: 248.09967870025633USD
- 2026-11-15: 215.21040647888182USD
- 2026-11-16: 226.1264737686157USD
- 2026-11-17: 224.2222342010498USD
- 2026-11-18: 226.7533908340454USD
- 2026-11-19: 235.65000117645263USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Deposit: USD 200 per accommodation, per day
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- Le transazioni senza contanti sono disponibili
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un estintore antincendio
- Piscina accessibile dalle 08:00 alle 18:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- I bambini sotto i 18 anni non sono ammessi in questa struttura per soli adulti.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Costo colazione continentale: 30 USD a persona (importo approssimativo).
- Parcheggio all'aperto non assistito: 20 USD al giorno
- Servizio parcheggio: 5 USD, al giorno
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Massaggi
SPA e centro benessere
Bar della piscina
Per soli adulti
Beach Sun Loungers
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parking Onsite
Internet
Wi-fi gratuito
Servizi
Banco escursioni
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Zona fumatori
24-Hour Front Desk
Concierge Services
Attività
Piscina
Giardino
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)