Boutique Princesa

Heating insufficient and hotel did not answer my questions about that. Shower moldy and broken, we did not dare use it. Toilet unusable for a normal size person, the sink blocks you from sitting down (my wife was able to squeeze in diagonally). In general the room was in a state of disrepair and absolutely nothing like the pictures of the room we had booked. STAY AWAY

The review asked what I liked about Hostal Boutique Princesa. Other than it being in the town centre...nothing at all. No parking setup, public parking is almost as expensive as the room, which was a shoebox. No table/chair, just a bed and a cupboard. This stood just in front of the TV, so you can see half the screen. Clever. Sitting on the toilet only possible sideways or your legs are under the sink. If you arrive after 6 PM you must call a Spanish mobile. Then send a photo of your passport via WhatsApp, you get a code to get inside and after asking again, a code for the safe where your room key is. The best of all, it is a 3star hotel, but no hairdryer. When I asked for one via WhatsApp, I was told there in none. Questioning this, the person online said ok, she will provide one now. Well, after waiting 30 minutes, asking again, I was told to take one from the shelf in reception. So why was I told - there is none, then waiting downstairs for 30 minutes, then only after asking again, told where it was. Really really poor service, actually none at all. A sign is up saying they will not store your luggage after checkout. The pictures of the hostal on Expedia does not reflect the actual site, only some lights work in the room, and the lights in the upper staircase only come on after you slipped down the stairs. Spend a little more money and go to another hotel. This one is dreadful.

We enjoyed the quiet area. The room lighting was very good - nice and bright. We liked the fridge in the room. The bed was very comfortable. We didn't like the fact that we only had hot water for 1 x day - Sunday (out of 5 x nights). Having hot water in your room is the minimum that you should expect. The water was only just about warm. Complained to the hostal with no joy. Although I believe that they did something to get us hot water on the Sunday. Lots of dust on top of the wardrobe (6 ft high) - my rucksack was covered when I got it down, to go home. Reception wasn't 'manned' at all during our stay, despite getting an e-mail stating that the reception would be manned from 10:00 until 17:00.

Terrible conditions, durty, smells, kitchen unusable, everything is run down, i can't stay there

Very nice but extremely small rooms. Ideal for an overnight stay in the heart of Marbella old town. Very reasonably priced out of season.