Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 10 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 7:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including elevators and step-free entrances. Some public areas and rooms are wheelchair-accessible.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Ponta Delgada, within a 5-minute drive of Ponta Delgada Harbour and Santuário do Senhor Santo Cristo dos Milagres. It is 0.1 mi from Nossa Senhora da Esperanca Convent and 0.2 mi from Bell Tower.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor pools, including an outdoor heated pool. The pools are available seasonally, and operational hours may vary.

What are the hotel's policies for guests staying with children?

Children 12 years old or younger can stay free, per registered adult, when occupying the parent or guardian's room using existing bedding.

Vila Gale Collection S.Miguel Hotel in Ponta Delgada

Average nightly price at Vila Gale Collection S.Miguel by month, last 12 months (USD)
Month	Average price
January	$124
February	$139
March	$134
April	$170
May	$236
June	$283
July	$269
August	$282
September	$252
October	$219
November	$145
December	$153

What guests think

At Vila Gale Collection S.Miguel, reviewers consistently highlight the central, walkable location, attractive historic property and courtyards, and friendly, helpful staff, along with clean, comfortable rooms and enjoyable pools and spa that create a relaxing base for exploring Ponta Delgada.

Some facilities were under maintenance or not yet operating, and several guests mentioned short pool and gym hours or ongoing construction affecting parts of the property. Breakfast and dining drew mixed feedback, with many satisfied but others finding the buffet limited, dishware not consistently clean, or gluten-free options lacking. Some guests reported darkness, small or awkward bathrooms, city noise or weak soundproofing, and occasional comfort issues with beds and bedding. A good option if you value character and convenience, but be prepared for occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the attractive pools and spa (including Turkish baths) and note convenient on-site parking and elegant common areas. Several report limitations such as maintenance or closures and short pool/gym hours, with some construction affecting availability.

Related guest reviews

10

LOREDANA

Aug 21, 2023

·

Stayed 3 nights

Still construction around, but very good for the city. Very clean, no annoying insects. High price, paid in full, but I did not benefit from all the facilities because they do not work (spa, gym), or are not yet in operation and the smell of fresh paint is everywhere. They could work on the offer to customers and when all the works are finished, maybe it becomes even more interesting.

8

Bibiana

May 14, 2024

·

Stayed 4 nights

This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.

6

Ryan

Sep 27, 2023

·

Stayed 2 nights

A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.

8

Julie

Jul 7, 2025

·

Stayed 1 night

I liked the sauna pool and the gym. It would be even better to have a microwave in the room to warm up leftovers. The kids room was great.

8

Linda

Apr 2, 2024

·

Stayed 6 nights

Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Trotzdem ist der Poolberreich wunderschön. Das Frühstücksbuffett hat uns nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man einige Teller, die trotz Geschirrspüler offensichtlich nicht ganz sauber wurden.

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10

Linda

Jan 22, 2025

·

Stayed 5 nights

Amazing property close to downtown Sao Miguel. Shopping and restaurants near by. Great front desk staff. Turkish baths were quite relaxing after long days of exploring this beautiful island. Rooms were spacious and very nice! Would definitely stay here again.

10

Lisa

May 18, 2025

·

Stayed 4 nights

Excellent location with a wonderful breakfast. Enjoyed the spa and thermal pool. The reception staff was extremely helpful especially Steven.

8

Christopher

Aug 4, 2025

·

Stayed 1 night

The pool area is sheltered and stunning. The interior hallways and common areas have a palatial feel. Floors gleam!

10

Jennifer

Sep 1, 2025

·

Stayed 1 night

Great location to walk to downtown Ponta Delgada, beautiful apartment and courtyard, very convenient parking under building

10

Susan

Oct 10, 2025

·

Stayed 1 night

Everything about this hotel was excellent. Location, service, outdoor pool and spa. 5 *

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean. A few report issues such as dust or mold, an occasional insect, dishware not fully clean at breakfast, and inconsistent housekeeping timing.

Related guest reviews

6

Gayle

May 7, 2025

·

Stayed 10 nights

Staff not attentive. Had to ask twice to change bedsheets, topped up shower gel in dispenser with water so that there was only water left! Hand wash dispenser came off wall. Room cleaning service was carried out far too late in day. Normally around 4pm but one day as late as 5pm. Such a shame as hotel was stunning and room was wonderful

6

Ryan

Sep 27, 2023

·

Stayed 2 nights

A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.

10

Priyna

Jul 10, 2025

·

Stayed 4 nights

Very clean. Less than a 10 minute walk to the city gates and many restaurants

10

Gautier

Mar 24, 2024

·

Stayed 4 nights

Cet hôtel est excellent, les chambres spacieuses et très propres. Le petit déjeuner est vraiment très bon. La vue est superbe

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8

Linda

Apr 2, 2024

·

Stayed 6 nights

Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Das Frühstücksbuffett hat uns auch nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man in den Stapel der Teller einige, die vom Geschirrspüler offensichtlich nicht ganz sauber wurden, es wurde sich entschuldigt aber Besserung ist nicht eingetreten. Außerdem wirbt das Buffett mit einem glutunfreien Angebot, die Wirklichkeit war aber anders. Auf mehrfache Nachfrage kam 45 Minuten später ein steinhartes Brötchen, dass nicht mehr essbar war.

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8

Linda

Apr 2, 2024

·

Stayed 6 nights

Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Trotzdem ist der Poolberreich wunderschön. Das Frühstücksbuffett hat uns nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man einige Teller, die trotz Geschirrspüler offensichtlich nicht ganz sauber wurden.

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10

Elizabeth

Oct 5, 2025

·

Stayed 1 night

The hotel staff were excellent and so helpful. The hotel was extremely clean and walkable to all the major sites.

10

Benoit

Mar 5, 2025

·

Stayed 3 nights

Exceeded our expectations. Friendly/helpful staff. Nicely located. Very clean and comfortable.

10

Michael

Jul 4, 2025

·

Stayed 1 night

The breakfast had a great spread of fresh food. Rooms were very clean with a friendly staff.

2

Marilyn

Jul 9, 2025

·

Stayed 20 nights

Rooms were dark, only one window, dusty, mold and water leaks around window, moldy smell in the room. Bathroom only had one light Sid not have enough lighting to prepare makeup or proper style hair. No room in bathroom for storage or personal items. Terrible experience

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Rooms

Several guests found rooms spacious and comfortable, with some noting quiet stays or nice views. Others mention drawbacks including dark rooms, small or awkward bathrooms, city noise or weak soundproofing, and bed comfort or bedding setup.

Related guest reviews

8

Bibiana

May 14, 2024

·

Stayed 4 nights

This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.

6

Marcelo

Oct 29, 2023

·

Stayed 3 nights

Breakfast staff are excellent. The room has a strange set up.. There is a step to get into the room after you open the door. Tiny bathroom, no bathtub, bidet and a tiny shower division which floods the bathroom, 2 small mattress makes a double bed., 1 coffee capsule and water are offered only on the first night. It needs to improve on comfort. No cushions on the sofa etc

6

Ryan

Sep 27, 2023

·

Stayed 2 nights

A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.

10

Gautier

Sep 18, 2023

·

Stayed 5 nights

Un hôtel moderne et très agréable avec beaucoup de services à disposition. Les chambres sont grandes et propres, la salle de bain très bien équipée, le petit déjeuner très bon (un plus pour le cuisinier des œufs très agréable et très gentil et serviable), hôtel très bien placé avec un parking à proximité. Idéal

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10

Gautier

Mar 24, 2024

·

Stayed 4 nights

Cet hôtel est excellent, les chambres spacieuses et très propres. Le petit déjeuner est vraiment très bon. La vue est superbe

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10

Elizabeth

Aug 15, 2023

·

Stayed 3 nights

New hotel looks beautiful. Central pool is a nice calm environment. Staff are all very kind. Room was spacious and quiet. Breakfast was varied and good. As it is new, it has some minor teething problems which should be resolved in the next month or so.

4

stephane

Aug 14, 2025

·

Stayed 1 night

Un retard de 50 min sur le checking prévu à 15h Des voisins du dessus très brouillant et une mauvaise insonorisation

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10

Linda

Jan 22, 2025

·

Stayed 5 nights

Amazing property close to downtown Sao Miguel. Shopping and restaurants near by. Great front desk staff. Turkish baths were quite relaxing after long days of exploring this beautiful island. Rooms were spacious and very nice! Would definitely stay here again.

2

Marilyn

Jul 9, 2025

·

Stayed 20 nights

Rooms were dark, only one window, dusty, mold and water leaks around window, moldy smell in the room. Bathroom only had one light Sid not have enough lighting to prepare makeup or proper style hair. No room in bathroom for storage or personal items. Terrible experience

10

Jennifer

Sep 1, 2025

·

Stayed 1 night

Great location to walk to downtown Ponta Delgada, beautiful apartment and courtyard, very convenient parking under building

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AI-generated summary based on recent guest reviews

Service

Feedback is strongly positive about friendly, helpful, and accommodating staff at reception and throughout. Isolated complaints cite slow or late housekeeping, a delayed check-in, and lapses in attentiveness.

Related guest reviews

6

Gayle

May 7, 2025

·

Stayed 10 nights

Staff not attentive. Had to ask twice to change bedsheets, topped up shower gel in dispenser with water so that there was only water left! Hand wash dispenser came off wall. Room cleaning service was carried out far too late in day. Normally around 4pm but one day as late as 5pm. Such a shame as hotel was stunning and room was wonderful

10

Marie

Aug 15, 2023

·

Stayed 1 night

I recommend this hotel to everyone that visits Sao Miguel! Helpful, friendly employees. Simply the best!

10

Jennifer

Oct 4, 2024

·

Stayed 4 nights

This hotel was amazing… very clean and loved the breakfast included. The staff made our staff.. they were incredibly friendly, accommodating and helpful in every aspect! Highly recommend this property for your stay and would return!

10

Jose Manuel

Jul 25, 2025

·

Stayed 3 nights

Agréable et bien située Personnel très professionnel et agréable

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10

Elizabeth

Oct 5, 2025

·

Stayed 1 night

The hotel staff were excellent and so helpful. The hotel was extremely clean and walkable to all the major sites.

10

Rodrigo

Sep 16, 2025

·

Stayed 2 nights

Very good location and staff

10

Benoit

Mar 5, 2025

·

Stayed 3 nights

Exceeded our expectations. Friendly/helpful staff. Nicely located. Very clean and comfortable.

10

BRUNO

Jul 10, 2023

·

Stayed 2 nights

Jessica from the front desk is amazing, she was able to check us in a few hours before 3 (their check in time), we arrived on a early fly form Toronto, tired and sleepy, she was able to accommodate us, she’s top ten, koodos for her …

4

stephane

Aug 14, 2025

·

Stayed 1 night

Un retard de 50 min sur le checking prévu à 15h Des voisins du dessus très brouillant et une mauvaise insonorisation

Translate

10

Lisa

May 18, 2025

·

Stayed 4 nights

Excellent location with a wonderful breakfast. Enjoyed the spa and thermal pool. The reception staff was extremely helpful especially Steven.

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AI-generated summary based on recent guest reviews

Location

Consistently praised central location, walkable to downtown Ponta Delgada, city gates, shops, and restaurants. A few guests noted noise at busy times due to the lively square.

Related guest reviews

10

LOREDANA

Aug 21, 2023

·

Stayed 3 nights

Still construction around, but very good for the city. Very clean, no annoying insects. High price, paid in full, but I did not benefit from all the facilities because they do not work (spa, gym), or are not yet in operation and the smell of fresh paint is everywhere. They could work on the offer to customers and when all the works are finished, maybe it becomes even more interesting.

8

Bibiana

May 14, 2024

·

Stayed 4 nights

This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.

10

Priyna

Jul 10, 2025

·

Stayed 4 nights

Very clean. Less than a 10 minute walk to the city gates and many restaurants

10

kelly

Sep 7, 2025

·

Stayed 1 night

Lovely hotel right by the city.

10

Elizabeth

Oct 5, 2025

·

Stayed 1 night

The hotel staff were excellent and so helpful. The hotel was extremely clean and walkable to all the major sites.

10

Rodrigo

Sep 16, 2025

·

Stayed 2 nights

Very good location and staff

10

Benoit

Mar 5, 2025

·

Stayed 3 nights

Exceeded our expectations. Friendly/helpful staff. Nicely located. Very clean and comfortable.

10

Linda

Jan 22, 2025

·

Stayed 5 nights

Amazing property close to downtown Sao Miguel. Shopping and restaurants near by. Great front desk staff. Turkish baths were quite relaxing after long days of exploring this beautiful island. Rooms were spacious and very nice! Would definitely stay here again.

10

Jennifer

Sep 1, 2025

·

Stayed 1 night

Great location to walk to downtown Ponta Delgada, beautiful apartment and courtyard, very convenient parking under building

10

Susan

Oct 10, 2025

·

Stayed 1 night

Everything about this hotel was excellent. Location, service, outdoor pool and spa. 5 *

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as good with a solid variety, and some guests enjoyed the food overall. Others found the breakfast limited, all-meals buffet format not ideal, dishware cleanliness issues, and poor gluten-free options.

Related guest reviews

8

Bibiana

May 14, 2024

·

Stayed 4 nights

This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.

6

Ryan

Sep 27, 2023

·

Stayed 2 nights

A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.

10

Gautier

Mar 24, 2024

·

Stayed 4 nights

Cet hôtel est excellent, les chambres spacieuses et très propres. Le petit déjeuner est vraiment très bon. La vue est superbe

Translate

8

Linda

Apr 2, 2024

·

Stayed 6 nights

Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Das Frühstücksbuffett hat uns auch nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man in den Stapel der Teller einige, die vom Geschirrspüler offensichtlich nicht ganz sauber wurden, es wurde sich entschuldigt aber Besserung ist nicht eingetreten. Außerdem wirbt das Buffett mit einem glutunfreien Angebot, die Wirklichkeit war aber anders. Auf mehrfache Nachfrage kam 45 Minuten später ein steinhartes Brötchen, dass nicht mehr essbar war.

Translate

8

Linda

Apr 2, 2024

·

Stayed 6 nights

Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Trotzdem ist der Poolberreich wunderschön. Das Frühstücksbuffett hat uns nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man einige Teller, die trotz Geschirrspüler offensichtlich nicht ganz sauber wurden.

Translate

10

Elizabeth

Aug 15, 2023

·

Stayed 3 nights

New hotel looks beautiful. Central pool is a nice calm environment. Staff are all very kind. Room was spacious and quiet. Breakfast was varied and good. As it is new, it has some minor teething problems which should be resolved in the next month or so.

10

Michael

Jul 4, 2025

·

Stayed 1 night

The breakfast had a great spread of fresh food. Rooms were very clean with a friendly staff.

10

Alan

Aug 5, 2024

·

Stayed 1 night

Amazing place- luxurious- great food- awesome pool- fantastic facility

10

Lisa

May 18, 2025

·

Stayed 4 nights

Excellent location with a wonderful breakfast. Enjoyed the spa and thermal pool. The reception staff was extremely helpful especially Steven.

10

John William

Apr 20, 2024

·

Stayed 6 nights

The hotel was great but flight over was a nightmare😕 The hotel also only served all meals buffet style😕

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $108	3 $107	4 $112	5 $120	6 $119	7 $117
8 $107	9 $111	10 $112	11 $112	12 $120	13 $120	14 $116
15 $109	16 $108	17 $108	18 $108	19 $108	20 $118	21 $115
22 $108	23 $106	24 $108	25 $108	26 $111	27 $116	28 $115
29 $107	30 $107

Vila Gale Collection S.Miguel

Prices for Vila Gale Collection S.Miguel

Monthly average prices

About this property

Location

Room options

Superior Single Room

Junior Suite, Balcony (2 Adults + 2 Children)

Junior Suite

Deluxe Twin Room (2 Adults + 1 Child)

Deluxe Twin Room (3 Adults)

Standard Single Room

Standard Twin Room

Superior Twin Room

Junior Suite (2 Adults + 2 Children)

Junior Suite (3 Adults)

Junior Suite, Balcony

Guest reviews of Vila Gale Collection S.Miguel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Vila Gale Collection S.Miguel

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $159
25 $158	26 $163	27 $147	28 $144	29 $144	30 $144	31 $144