Collection O Paris FC Express, Poza Rica de Hidalgo

Facilities are basic: the pool is small and has maintenance concerns, the gym is minimal, and free parking can be scarce during busy periods. The hotel is pet friendly and has an on-site restaurant.

Cleanliness is generally good but inconsistent, with some reports of poorly cleaned bathrooms, dusty corners, and worn areas. Guests also mention occasional towel shortages or low-quality towels.

Rooms are comfortable and often spacious, but amenities are basic. Some reviews note maintenance issues and disturbances such as noisy or weak air conditioning, light leakage at night, minor defects, and limited in-room amenities like hair dryers or extra blankets.

Service is frequently praised as friendly and attentive, especially from housekeeping and restaurant staff. Some guests experienced slow or less friendly service at the front desk or restaurant, and occasional delays with invoices.

Location is convenient, with easy access to the bus terminal and nearby shops and dining. Suitable for short stays and transit stops.

Breakfast is commonly included and considered good value, though basic and in need of more variety. Restaurant quality is mixed and service can be slow.