Name: Capital O Hotel Central, Xalapa
Address: AV. 20 de Noviembre Ote. 522 Col. Tatahuicapan, Xalapa, Veracruz, Mexico, Xalapa, Veracruz, Mexico
Rating: 7.73

Guest reviews

7.7

Good

Based on 202 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Capital O Hotel Central, Xalapa, travellers praise the central location near transport and the generally friendly staff, while recurring downsides include significant noise from the street or on-site event halls, inconsistent hot water and shower pressure, and uneven Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Rene

7 Jul 2025

·

Stayed 1 night

Sin opinion

6

George

6 Sept 2024

·

Stayed 3 nights

Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.

4

Brian

17 Aug 2023

·

Stayed 1 night

Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price. Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk. I like the rooms and the wifi works OK though slow at 4mb per second. There is no elevator,you need to go up the stairs....

6

Biviane

31 Jul 2023

·

Stayed 1 night

Too noisy, bad odor, short curtains and uncomfortable mattress.

10

JOSE

13 Jul 2023

·

Stayed 1 night

Ok

AV. 20 de Noviembre Ote. 522 Col. Tatahuicapan, Xalapa, Veracruz, Mexico

Location

Located in Xalapa, Capital O Hotel Central, Xalapa is within a 5-minute drive of Xalapa Gallery of Contemporary Art and San Jose Church. This hotel is 0.9 mi (1.5 km) from Diego Rivera Center and 1.2 mi (1.9 km) from Interactive Museum of Xalapa (MIX).

Xalapa Gallery of Contemporary Art(0.9 Miles)

San Jose Church(1 Miles)

Diego Rivera Center(1 Miles)

Los Berros Park(1.1 Miles)

University of Latin America(1.3 Miles)

Interactive Museum of Xalapa (MIX)(1.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival to make arrangements.

The property features step-free entrances and wheelchair-accessible facilities in public areas, ensuring comfort for guests with disabilities.

The hotel is located in Xalapa, within a 5-minute drive of Xalapa Gallery of Contemporary Art and San Jose Church. It is approximately 0.9 miles from Diego Rivera Center and 1.2 miles from the Interactive Museum of Xalapa (MIX).

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Capital O Hotel Central, Xalapa

Amenities

Property description

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Guest reviews