Playa Esperanza Hotel Tulum
60 US$
/ noche
Promedio para octubre
Precios para Playa Esperanza Hotel Tulum
Selecciona fechas para ver precios y disponibilidad
60 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Playa Esperanza Hotel Tulum , los precios por noche son de 46 US$ de media en el mes más barato (septiembre) y de 122 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 122 US$ |
| febrero | 114 US$ |
| marzo | 102 US$ |
| abril | 89 US$ |
| mayo | 78 US$ |
| junio | 67 US$ |
| julio | 50 US$ |
| agosto | 48 US$ |
| septiembre | 46 US$ |
| octubre | 60 US$ |
| noviembre | 92 US$ |
| diciembre | 85 US$ |
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oct · 60 US$
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Más caro: enero (aprox. 122 US$)
Más barato: septiembre (aprox. 46 US$)
Acerca de esta propiedad
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis y asistencia turística (adquisición de entradas).
Servicios
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y bicicletas de alquiler. Encontrarás además conexión a Internet wifi gratis y asistencia turística (adquisición de entradas).
Servicios empresariales
La recepción tiene un horario limitado. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En Playa Esperanza Hotel Tulum tienes un restaurante a tu disposición para comer algo. Se ofrece un desayuno a la carta todos los días de 09:00 a 12:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 14 habitaciones. Entre las comodidades, se incluyen caja fuerte y botella de agua gratuita, además de un servicio de limpieza disponible todos los días.
Ubicación
Playa Esperanza Hotel Tulum se encuentra en Zona Hotelera (Tulum), a apenas cinco minutos en coche de Playa Paraíso y Acceso al Parque Jaguar. Además, este hotel de playa se encuentra a 3,9 km de Playa de Tulum y a 7,7 km de Ruinas mayas de Tulum.
Qué hay cerca
Parque del Jaguar(0.1 millas)
Playa pública Las Palmas(0.3 millas)
Playa Paraíso(0.7 millas)
Ruinas mayas de Tulum(0.9 millas)
Templo de los Frescos(1 millas)
Mirador Jaguar Tulum(1.1 millas)
Templo del dios del viento(1.2 millas)
Parque Nacional Tulum(1.2 millas)
Casa del Cenote(1.2 millas)
Acceso al Parque Jaguar(1.2 millas)
Torre de Tulum(1.4 millas)
Playa Ruinas(1.4 millas)
Museo SFER IK(1.8 millas)
Área de Protección de Flora y Fauna Jaguar(2 millas)
Museo Regional de la Costa Oriental(2.1 millas)
Aeropuerto Internacional de Tulum (TQO)(28.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(75.9 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Ubicación
Carretera Tulum – Boca Paila km 2.5, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Parque del Jaguar (0.1 millas)
Playa pública Las Palmas (0.3 millas)
Playa Paraíso (0.7 millas)
Ruinas mayas de Tulum (0.9 millas)
Templo de los Frescos (1 millas)
Mirador Jaguar Tulum (1.1 millas)
Opciones de habitación
6
Cabaña, 1 cama de matrimonio grande, balcón, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoVentilador de techoUbicación en la planta baja
4
Cabaña básica, mirando al mar
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Baño privado (fuera de la habitación)Ventilador de techoUbicación en la planta superior
5
Cabaña, baño privado, vistas parciales al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoVentilador de techo
6
Cabaña, 1 cama de matrimonio, vistas al jardín
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Balcón o terrazaVentilador de techo
3
Cabaña, 1 cama de matrimonio, balcón
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
BalcónBalcón o terrazaVentilador de techo
5
Cabaña básica, 1 cama de matrimonio grande, vistas parciales al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Ventilador de techo
4
Cabaña, vistas al mar, junto a la piscina
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Ventilador de techo
6
Cabaña, 1 cama de matrimonio grande, balcón, mirando al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónVentilador de techoUbicación en la planta superior
5
Cabaña, vistas al mar, planta baja
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Terraza o patioAire acondicionadoVentilador de techoUbicación en la planta baja
6
Cabaña romántica, terraza, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o terrazaAire acondicionadoVentilador de techo
6
Cabaña, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Balcón o terrazaAire acondicionadoVentilador de techo
3
Cabaña, vistas al jardín
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Balcón o terrazaVentilador de techo
Reseñas de los huéspedes sobre Playa Esperanza Hotel Tulum
8.5
Muy bueno
Basado en 188 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Playa Esperanza Tulum, los viajeros elogian el entorno sereno, donde se puede caminar descalzo por la arena, las impresionantes vistas del amanecer en la playa y el personal amable. Destacan un ambiente tranquilo y centrado en la naturaleza, cerca de las ruinas de Tulum, que se siente relajante en lugar de lujoso.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Playa Esperanza Tulum, los viajeros elogian el entorno sereno, donde se puede caminar descalzo por la arena, las impresionantes vistas del amanecer en la playa y el personal amable. Destacan un ambiente tranquilo y centrado en la naturaleza, cerca de las ruinas de Tulum, que se siente relajante en lugar de lujoso.
Las habitaciones son rústicas y de tamaño pequeño a moderado, con magníficas vistas al mar; los servicios son limitados, con algunas unidades que carecen de aire acondicionado o que solo lo tienen funcionando por la noche, cortes ocasionales de energía debido a fallos del generador que afectan a la electricidad y al Wi-Fi, y un restaurante/bar que cierra temprano. La limpieza es generalmente aceptable, pero inconsistente en este entorno natural y arenoso, con múltiples informes de insectos o excrementos de animales y algunos problemas de mantenimiento como cerraduras de puertas o mosquiteras, mientras que la calidad de la comida es buena para muchos, pero el desayuno es limitado y no está incluido. Espere una hermosa escapada frente a la playa, ecológica y rústica, ideal para viajeros que priorizan el paisaje y la tranquilidad por encima de los servicios completos.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Entorno ecológico con una pequeña piscina relajante y un restaurante/bar en el lugar que cierra a última hora de la tarde. Los servicios son limitados, con interrupciones de energía (y Wi-Fi) relacionadas con el generador y aire acondicionado disponible solo por la noche en algunas habitaciones.
Reseñas de huéspedes relacionadas
6
Florentino
25 mar 2025
·
Se alojó 6 noches
The property is average, they shutdown the electricity twice day for a few minutes, at night some bugs get it to the room, they promise to bring sodas and ice to the room, but if you do no ask for them, they do not provide these, the hotel is located in the Jaguar park, if you go out of the area, you have to pay 3 dollar per person/day to re enter to the hotel/park, very bureaucratic process.
The property is average, they shutdown the electricity twice day for a few minutes, at night some bugs get it to the room, they promise to bring sodas and ice to the room, but if you do no ask for them, they do not provide these, the hotel is located in the Jaguar park, if you go out of the area, you have to pay 3 dollar per person/day to re enter to the hotel/park, very bureaucratic process.
10
Benjamin
24 jul 2025
·
Se alojó 4 noches
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
8
Mary C
23 abr 2025
·
Se alojó 4 noches
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
8
Jesus
28 may 2024
·
Se alojó 2 noches
Se fue la luz 2 dias seguidos,y en la tarde se siente mucho calor
Se fue la luz 2 dias seguidos,y en la tarde se siente mucho calor
10
Jimmy
12 ago 2024
·
Se alojó 2 noches
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas
10
Liliana
5 ago 2024
·
Se alojó 3 noches
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
6
Nicole
2 abr 2025
·
Se alojó 1 noche
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
8
Janine
6 nov 2024
·
Se alojó 2 noches
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
10
Sarah
7 mar 2024
·
Se alojó 5 noches
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
8
Serena
30 ene 2025
·
Se alojó 1 noche
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron las habitaciones limpias, pero la arena y la humedad dificultan mantener secos los suelos y las toallas. Los informes de insectos o excrementos de animales y problemas de mantenimiento ocasionales (por ejemplo, cerraduras de puertas, mosquiteras) indican estándares inconsistentes.
Reseñas de huéspedes relacionadas
2
Hannah
6 ene 2025
·
Se alojó 6 noches
Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s a very quiet place and all restaurants close early.
Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s a very quiet place and all restaurants close early.
10
Jimmy
2 nov 2025
·
Se alojó 1 noche
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
8
Jim
14 may 2025
·
Se alojó 8 noches
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
10
Daniel
26 abr 2024
·
Se alojó 3 noches
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
6
Aqeela
28 oct 2025
·
Se alojó 2 noches
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
8
Kim
24 sept 2025
·
Se alojó 5 noches
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
10
Victoria
15 may 2025
·
Se alojó 2 noches
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
10
Christopher
1 dic 2025
·
Se alojó 3 noches
Clean room and had an amazing view
Clean room and had an amazing view
6
Charessa
15 dic 2023
·
Se alojó 3 noches
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days. One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason. The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days. One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason. The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
6
Ari
2 ene 2025
·
Se alojó 1 noche
Room was very basic, with mosquito net that had gaps, and whose rigging divided the room in such a way that it was a hazard. Door didn't lock well, and windows didn't open well. Outdoor bathroom not my taste.
Room was very basic, with mosquito net that had gaps, and whose rigging divided the room in such a way that it was a hazard. Door didn't lock well, and windows didn't open well. Outdoor bathroom not my taste.
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Habitaciones
Las cabañas rústicas justo en la playa ofrecen sonidos relajantes de las olas, vistas del amanecer y fácil acceso a la playa. Los espacios son básicos y, a menudo, pequeños; algunas habitaciones carecen de aire acondicionado o lo tienen funcionando solo durante la noche, y el mobiliario es minimalista con poco espacio para sentarse en la habitación.
Reseñas de huéspedes relacionadas
10
Alejandro
24 oct 2024
·
Se alojó 4 noches
Habitación cómoda con acceso a la playa.
Habitación cómoda con acceso a la playa.
10
Jimmy
2 nov 2025
·
Se alojó 1 noche
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
6
Daniela
14 feb 2025
·
Se alojó 5 noches
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
10
Alexandra
8 feb 2025
·
Se alojó 2 noches
My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
8
Jim
14 may 2025
·
Se alojó 8 noches
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
10
Christopher
1 dic 2025
·
Se alojó 3 noches
Clean room and had an amazing view
Clean room and had an amazing view
10
Lucie
9 nov 2025
·
Se alojó 4 noches
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
10
Sarah
7 mar 2024
·
Se alojó 5 noches
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
10
Roy
24 may 2024
·
Se alojó 3 noches
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
4
kris
18 nov 2024
·
Se alojó 1 noche
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio se describe ampliamente como amable, atento y complaciente, con varios ejemplos de personal que va más allá. Algunos huéspedes informaron experiencias irregulares o problemas de comunicación durante las interrupciones.
Reseñas de huéspedes relacionadas
8
Mary C
23 abr 2025
·
Se alojó 4 noches
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
10
Tania Gabriela Equihua
30 oct 2025
·
Se alojó 3 noches
Staff was extremely helpful and attentive
Staff was extremely helpful and attentive
4
Ebony
15 ago 2024
·
Se alojó 4 noches
Due to the Hurricane, we had to change hotels for the first night. We were told they would be closed on the first day but would accommodate the remainder of our trip. When we arrived, they were still without power. No one notified of this inconvenience. They offered to let us stay, but without electricity. Which meant it would be extremely hot, an abundance of mosquitos and no open restaurants. We had to scramble to find and book another hotel at the last minute. This inconvenience was not reimbursed (taxi, additional hotel, etc.). The lady at Esperanza was very apolegetic and really wanted us to stay, but the conditions were not suitable.
Due to the Hurricane, we had to change hotels for the first night. We were told they would be closed on the first day but would accommodate the remainder of our trip. When we arrived, they were still without power. No one notified of this inconvenience. They offered to let us stay, but without electricity. Which meant it would be extremely hot, an abundance of mosquitos and no open restaurants. We had to scramble to find and book another hotel at the last minute. This inconvenience was not reimbursed (taxi, additional hotel, etc.). The lady at Esperanza was very apolegetic and really wanted us to stay, but the conditions were not suitable.
10
Azzy
17 jun 2025
·
Se alojó 1 noche
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
6
Aqeela
28 oct 2025
·
Se alojó 2 noches
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
10
Karen
24 ago 2025
·
Se alojó 5 noches
Recomiendo mucho el lugar la atención de todo el personal fue cálida y excelente Nos trataron muy bien a mi hijo y a mi Sin dudarlo regresaría 10 de 10 !!
Recomiendo mucho el lugar la atención de todo el personal fue cálida y excelente Nos trataron muy bien a mi hijo y a mi Sin dudarlo regresaría 10 de 10 !!
10
Deany
27 nov 2024
·
Se alojó 4 noches
Staff is excellent. Felt very welcome
Staff is excellent. Felt very welcome
10
Dustin
30 sept 2025
·
Se alojó 2 noches
Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!
Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!
10
Blanca
14 nov 2025
·
Se alojó 3 noches
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
10
Alberto
23 dic 2024
·
Se alojó 3 noches
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
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Ubicación
Excelente ubicación frente a la playa dentro de un parque protegido, tranquilo y centrado en la naturaleza, con las ruinas de Tulum a poca distancia caminando por la playa para algunos. Se aplican tarifas de entrada y normas de acceso, los restaurantes cercanos a menudo cierran temprano y viajar fuera del parque puede ser costoso.
Reseñas de huéspedes relacionadas
10
Xiomara
13 jun 2025
·
Se alojó 1 noche
Beautiful and quiet
Beautiful and quiet
10
CINDY
9 mar 2025
·
Se alojó 6 noches
Hôtel Playa Esperanza est un havé de paix une semaine à la Robinson. Notre chambre la Maria Félix avait un balcon dominant la mer avec une incroyable vue. Nous avons adoré marcher pieds nus partout! Le personnel de l’hôtel surtout à la réception est d’une super gentillesse. Le parc du jaguar par contre est une sorte de prison doré ! 415 pesos par personne pour y rentrer plus fouille du véhicule et à chaque passage 60 pesos par personne! Autour de l’hôtel seulement 2 restaurants et impossible de se faire livrer !
Hôtel Playa Esperanza est un havé de paix une semaine à la Robinson. Notre chambre la Maria Félix avait un balcon dominant la mer avec une incroyable vue. Nous avons adoré marcher pieds nus partout! Le personnel de l’hôtel surtout à la réception est d’une super gentillesse. Le parc du jaguar par contre est une sorte de prison doré ! 415 pesos par personne pour y rentrer plus fouille du véhicule et à chaque passage 60 pesos par personne! Autour de l’hôtel seulement 2 restaurants et impossible de se faire livrer !
10
Aleks
21 dic 2024
·
Se alojó 2 noches
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
10
Benjamin
24 jul 2025
·
Se alojó 4 noches
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
10
Marwa
6 ene 2025
·
Se alojó 2 noches
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
10
Victoria
15 may 2025
·
Se alojó 2 noches
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
8
Maud
20 abr 2025
·
Se alojó 1 noche
Great hotel. Close to beach
Great hotel. Close to beach
8
Janine
6 nov 2024
·
Se alojó 2 noches
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
10
Teresita
24 nov 2024
·
Se alojó 1 noche
a gorgeous place, on a paradisiacal beach in the middle of the jungle. The staff is very nice and friendly and Daniels is always ready to give you valuable advice and help you if you need it. The restaurants are excellent, very good cocktails and delicious dishes. The ruins of Tulum can be reached by a nice walk of about two kilometres along the beach. You can fall asleep with the sound of the sea. highly recommended
a gorgeous place, on a paradisiacal beach in the middle of the jungle. The staff is very nice and friendly and Daniels is always ready to give you valuable advice and help you if you need it. The restaurants are excellent, very good cocktails and delicious dishes. The ruins of Tulum can be reached by a nice walk of about two kilometres along the beach. You can fall asleep with the sound of the sea. highly recommended
10
Blanca
14 nov 2025
·
Se alojó 3 noches
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
A muchos les gustó la comida y el bar del lugar, pero el horario se limita al día y el desayuno tiene pocas opciones y no está incluido. En general, las opiniones sobre la comida son positivas, aunque al menos una crítica encontró el restaurante decepcionante.
Reseñas de huéspedes relacionadas
10
Jenna
30 dic 2024
·
Se alojó 3 noches
Very unique relaxed placed right on the beach. The restaurant attached was excellent and staff was awesome.
Very unique relaxed placed right on the beach. The restaurant attached was excellent and staff was awesome.
10
Azzy
17 jun 2025
·
Se alojó 1 noche
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
10
Daniel
26 abr 2024
·
Se alojó 3 noches
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
Excelente restaurante y servicio Habitaciones cómodas (trabajar un poco en la limpieza y listo) En general lo recomiendo, con gusto regreso
6
Aqeela
28 oct 2025
·
Se alojó 2 noches
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
10
Victoria
15 may 2025
·
Se alojó 2 noches
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
Hotel com localização privilegiada, à beira-mar, e experiência geral muito boa. Fomos muito bem recebidos e ainda ganhamos um upgrade de quarto, com uma vista maravilhosa — dormir com o som do mar foi um diferencial. Um ponto importante que não é informado aqui no Expedia: é preciso pagar uma taxa para entrar na área da reserva onde o hotel está localizado. Essa informação só aparece após a compra e em letras pequenas, o que pode pegar os hóspedes de surpresa. Quanto ao hotel em si, alguns pontos podem melhorar: • A limpeza do quarto é feita diariamente, mas como ele fica em uma cabana cercada por areia, é inevitável sujar ao entrar e sair — e só limpam novamente no dia seguinte. • O ar-condicionado funciona apenas das 18h às 8h. • O café da manhã tem poucas opções e é cobrado à parte. No geral, a experiência foi positiva e eu voltaria a me hospedar lá.
6
Nicole
2 abr 2025
·
Se alojó 1 noche
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
8
Janine
6 nov 2024
·
Se alojó 2 noches
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
The beach is right at the hotel and it’s amazing! The cottages are simple but equipped with everything you need. The restaurant closes at 6pm - however there is a place nearby where you can get delicious Thai food. Also the staff is very friendly and welcoming. If you want to leave the area (nature park) it’s quite a trip to Tulum - so we’d recommend a rental car as taxis are expensive in that area. You have to pay the park entrance fee which is 60 pesos per person per day.
10
Daniel
12 dic 2024
·
Se alojó 3 noches
Excelente ubicación, playa espectacular y el servicio de primera, una felicitación a la cocina, de primer nivel
Excelente ubicación, playa espectacular y el servicio de primera, una felicitación a la cocina, de primer nivel
10
Sarah
7 mar 2024
·
Se alojó 5 noches
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
Propriété magnifique, accès direct à la superbe plage, personnel très gentil. Dommage que le restaurant ferme à 5h de l'après-midi : il est par aillleurs très bon. Attention, les cabanes sont assez petites, et dès que l'on est un peu grand, on doit pas mal se courber. Les cabanes à l'étage offrent une vue imbattable sur la mer, l'horizon, et le lever du soleil.
10
Alberto
23 dic 2024
·
Se alojó 3 noches
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Mariana
18 abr 2026
·
Se alojó 4 noches
Hace falta aire acondicionado
Hace falta aire acondicionado
10
Vernon
24 mar 2026
·
Se alojó 1 noche
Bueno playA
Bueno playA
10
Brian
7 feb 2026
·
Se alojó 1 noche
La playa hermosa y el personal amuy amable
La playa hermosa y el personal amuy amable
10
J A
9 dic 2025
·
Se alojó 3 noches
Me gustó, sobre todo, el contacto con la naturaleza. Cabaña, andar descalzo por todo el recinto, salir y tener la playa...todo.
Me gustó, sobre todo, el contacto con la naturaleza. Cabaña, andar descalzo por todo el recinto, salir y tener la playa...todo.
10
Jimmy
2 nov 2025
·
Se alojó 1 noche
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
Es mi 2da vez en este hotel y definitivamente sigue siendo mi favorito , habitación limpia ,la playa increíble literal a unos metros de tu habitación, los mejores amaneceres y atardeceres de tu vida acompañados de ese sonido relajante del mar y esa brisa marina acariciando tu cuerpo en todo momento , personal muy amable definitivamente este destino es para escapar del bullicio y reencontrarse con naturaleza pura.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-09: 50.41673939285279USD
- 2026-10-10: 50.02826439323426USD
- 2026-10-11: 50.05647873573304USD
- 2026-10-12: 49.12286691169739USD
- 2026-10-13: 50.05647873573304USD
- 2026-10-14: 50.305809418869025USD
- 2026-10-15: 49.850849940872195USD
- 2026-10-16: 49.850849940872195USD
- 2026-10-17: 50.41673939285279USD
- 2026-10-18: 58.122357532501226USD
- 2026-10-19: 58.122357532501226USD
- 2026-10-20: 62.935864537048346USD
- 2026-10-21: 71.94208608627319USD
- 2026-10-22: 73.38189791641236USD
- 2026-10-23: 81.52941539611817USD
- 2026-10-24: 82.64021944503784USD
- 2026-10-25: 65.97808178634644USD
- 2026-10-26: 60.4017917842865USD
- 2026-10-27: 74.35046783218384USD
- 2026-10-28: 81.52941539611817USD
- 2026-10-29: 58.28247243041992USD
- 2026-10-30: 59.063042173385625USD
- 2026-10-31: 16.35191664657593USD
- 2026-11-01: 66.75864725570679USD
- 2026-11-02: 66.91876642723084USD
- 2026-11-03: 65.97808178634644USD
- 2026-11-04: 65.81796261482239USD
- 2026-11-05: 156.4117334136963USD
- 2026-11-06: 156.4117334136963USD
- 2026-11-07: 81.5394241798401USD
- 2026-11-08: 81.25361400146485USD
- 2026-11-09: 81.56339055862428USD
- 2026-11-10: 79.78943407363892USD
- 2026-11-11: 89.3951484336853USD
- 2026-11-12: 108.52252388381959USD
- 2026-11-13: 89.38513964996338USD
- 2026-11-14: 87.078238936615USD
- 2026-11-15: 98.9444682975769USD
- 2026-11-16: 98.9444682975769USD
- 2026-11-17: 89.36695118560792USD
- 2026-11-18: 89.36695118560792USD
- 2026-11-19: 118.10112649154664USD
- 2026-11-20: 104.80362396392823USD
- 2026-11-21: 104.80362396392823USD
- 2026-11-22: 81.5394241798401USD
- 2026-11-23: 81.36929195098878USD
- 2026-11-24: 82.8336086341858USD
- 2026-11-25: 98.9444682975769USD
- 2026-11-26: 89.36695118560792USD
- 2026-11-27: 89.36695118560792USD
- 2026-11-28: 81.36929195098878USD
- 2026-11-29: 82.62671485214234USD
- 2026-11-30: 98.9444682975769USD
- 2026-12-01: 98.9444682975769USD
- 2026-12-02: 80.88894725723267USD
- 2026-12-03: 81.52941539611817USD
- 2026-12-04: 81.54703119735719USD
- 2026-12-05: 98.9444682975769USD
- 2026-12-06: 98.9444682975769USD
- 2026-12-07: 98.9444682975769USD
- 2026-12-08: 82.6482623703003USD
- 2026-12-09: 74.20407120742799USD
La recepción está abierta todos los días de 08:00 a 23:00. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- No se permiten mascotas ni animales de servicio en este alojamiento.
Datos del negocio
Número de registro de la propiedad 009-007-006565
- Desayuno a la carta: entre 15 y 30 USD por adulto; entre 15 y 30 USD por menor (precio aproximado)
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Buceo
Windsurf
Pesca
Piscina al aire libre
Bicycle Tour Information
Muebles de exterior
Pool (Seasonal Outdoor)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
Concierge Services
General
Restaurante
Habitaciones para no fumadores
Servicio de masajes
Spa y centro de bienestar
Habitación familiar
Internet
WiFi gratuito