Hotel Ma'xanab Tulum
483 USD
a notte
Media per novembre
Prezzi per Hotel Ma'xanab Tulum
Seleziona le date per controllare prezzi e disponibilità
483 USD
a notte
Media per novembre
Prezzi medi mensili
Presso Hotel Ma'xanab Tulum, il prezzo per notte è in media di 198 USD nel mese più economico (settembre) e di 737 USD nel mese più caro (gennaio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 737 USD |
| febbraio | 561 USD |
| marzo | 558 USD |
| aprile | 477 USD |
| maggio | 330 USD |
| giugno | 250 USD |
| luglio | 204 USD |
| settembre | 198 USD |
| ottobre | 331 USD |
| novembre | 483 USD |
| dicembre | 666 USD |
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nov · 483 USD
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Prezzo più alto: gennaio (circa 737 USD)
Prezzo più basso: settembre (circa 198 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi occasioni di svago, avrai a disposizione una piscina all'aperto e una palestra. Questo hotel offre, inoltre, il Wi-F...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi occasioni di svago, avrai a disposizione una piscina all'aperto e una palestra. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge.
Servizi per le aziende
Potrai usufruire di personale poliglotta e una cassetta di sicurezza presso la reception. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Un hotel dispone di un ristorante, ma se preferisci restare nella tua stanza potrai richiedere il servizio in camera con orario limitato. Rilassati con il tuo drink preferito presso un bar/lounge e un bar sulla spiaggia. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 16 camere con stile personalizzato della struttura, complete di minibar con snack e bevande gratuite e macchina per caffè espresso. Riposati su un comodo letto con materasso memory foam e biancheria da letto di alta qualità. Le camere sono dotate di balcone o patio attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Hotel Ma'xanab si trova a Tulum (Zona Hotelera), a pochissimi passi da Spiaggia di Tulum e ad appena 3 minuti di auto da Parco Nazionale di Tulum. Questo hotel sulla spiaggia dista 5,2 km da Playa Paraíso e 8,8 km da Rovine Maya di Tulum.
Nelle vicinanze
Spiaggia di Tulum(0.1 miglia)
Scultura Ven a la Luz(0.8 miglia)
Museo SFER IK(1.3 miglia)
Parco del Giaguaro(1.7 miglia)
Parco Nazionale di Tulum(1.8 miglia)
Accesso al Parque Jaguar(1.8 miglia)
Belvedere del Giaguaro di Tulum(1.8 miglia)
Riserva della Biosfera di Sian Ka'an(2.5 miglia)
Spiaggia pubblica Las Palmas(2.7 miglia)
Centro di Stile di Vita Hunab(3.1 miglia)
Playa Paraíso(3.2 miglia)
Passeggiata d'Arte Holistika(4.3 miglia)
Spiaggia Akun(4.5 miglia)
Parco Dos Aguas(4.6 miglia)
Hospital de Tulum(4.8 miglia)
Aeroporto internazionale di Tulum (TQO)(28 miglia)
Aeroporto Internazionale di Cancún (CUN)(76.6 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni
Posizione
Carretera Tulum-Boca Paila Km. 6.5, Zona Hotelera, Tulum, Tulum, Quintana Roo, Messico
Spiaggia di Tulum (0.1 miglia)
Scultura Ven a la Luz (0.8 miglia)
Museo SFER IK (1.3 miglia)
Parco del Giaguaro (1.7 miglia)
Parco Nazionale di Tulum (1.8 miglia)
Accesso al Parque Jaguar (1.8 miglia)
Opzioni camera
9
Suite Ground floor Garden view
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
688 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
13
Suite Ground Floor Jungle view
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
775 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
9
Suite First Floor Garden View
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
624 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
12
Suite First Floor Ocean Front
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
839 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
10
Suite 15 Ground floor Garden View
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 2
775 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privato
6
Suite First floor Jungle view
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
775 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
10
Suite Ground Floor Ocean Front
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
926 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
12
Suite Ground floor Ocean view
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
775 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
15
Suite First Floor Ocean View
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
775 ft²
BalconeBalcone o spazio esternoAria condizionataWi-Fi (gratuito)Bagno privatoPiscina privata
Recensioni degli ospiti su Hotel Ma'xanab Tulum
9.6
Eccezionale
Sulla base di 404 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Guardando le recensioni più recenti, l'Hotel Ma'xanab Tulum si distingue per essere un soggiorno boutique tranquillo e fronte spiaggia, con personale estremamente attento, suite spaziose ed eleganti e un ristorante molto apprezzato, sebbene vengano segnalate la presenza stagionale di alghe, una palestra molto piccola e occasionali problemi di manutenzione o rumore.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Guardando le recensioni più recenti, l'Hotel Ma'xanab Tulum si distingue per essere un soggiorno boutique tranquillo e fronte spiaggia, con personale estremamente attento, suite spaziose ed eleganti e un ristorante molto apprezzato, sebbene vengano segnalate la presenza stagionale di alghe, una palestra molto piccola e occasionali problemi di manutenzione o rumore.
Il servizio è spesso descritto come personalizzato e proattivo, dalla coordinazione pre-arrivo all'aiuto rapido con prenotazioni e trasporti. Le camere ricevono elogi per lo spazio, il design e le piscine private o le docce all'aperto, anche se alcuni ospiti menzionano piccoli problemi con l'aria condizionata o rumore dovuto agli uccelli o al traffico nelle prime ore del mattino. La qualità del cibo è un punto di forza, molti sono contenti della colazione inclusa; alcuni però trovano il menu limitato o i prezzi alti. Aspettatevi una fuga boutique serena e ben gestita con un servizio premuroso e alcuni compromessi.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Affaccio sulla spiaggia con ampie sedie a sdraio e una piscina piacevole, oltre a biciclette gratuite e massaggi spa molto richiesti. Molte recensioni sottolineano che la palestra è piccola e limitata.
Recensioni degli ospiti correlate
4
Maximilian
9 feb 2023
·
Soggiorno di 3 notti
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
10
Cheryl
30 mag 2024
·
Soggiorno di 5 notti
The hotel was so beautiful! What a relaxing place - and we received a complimentary breakfast every day - delivered to our room. The hotel was so lovely - a sweet private pool on the balcony and lovely beds to lie on on the beach.
The hotel was so beautiful! What a relaxing place - and we received a complimentary breakfast every day - delivered to our room. The hotel was so lovely - a sweet private pool on the balcony and lovely beds to lie on on the beach.
10
Maya
15 lug 2024
·
Soggiorno di 2 notti
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
10
Alejandro
25 giu 2025
·
Soggiorno di 2 notti
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
10
Kimberly
25 lug 2023
·
Soggiorno di 4 notti
Had such an exceptional stay at Maxanab (Ma-shah-nab). From the time of booking until we left, everything was just phenomenal. As soon as our booking was confirmed the Hotel then reached out if we needed assistance with anything. Checking in was quick and communication was great with front desk and restaurant through watsapp. Our room was beautiful and relaxing and was turned down everyday. Location is good. You can borrow their bikes and visit other resorts and restaurants/shops outside for an easy 10-20min ride or less. The beachfront was beautiful but unfortunately it was seaweed season for July and we were not able to swim at the beach. The restaurant also serves amazing food! There are so many good and wonderful things about this hotel that is hard to mention without having to write such a long review so its best to just go there and experience it yourself. The only very minor thing i would change is to have their hair dryer blow both hot and cold and not just cold air. the staff from housekeeping to restaurant staff and front desk were wonderful. The ladies were helpful and gave us wonderful recommendations about where to go and eat! Here at Maxanab, its pricey but you get what you pay for, an enjoyable, luxurious and wonderful experience! This hotel definitely made our trip to Tulum a memorable one!
Had such an exceptional stay at Maxanab (Ma-shah-nab). From the time of booking until we left, everything was just phenomenal. As soon as our booking was confirmed the Hotel then reached out if we needed assistance with anything. Checking in was quick and communication was great with front desk and restaurant through watsapp. Our room was beautiful and relaxing and was turned down everyday. Location is good. You can borrow their bikes and visit other resorts and restaurants/shops outside for an easy 10-20min ride or less. The beachfront was beautiful but unfortunately it was seaweed season for July and we were not able to swim at the beach. The restaurant also serves amazing food! There are so many good and wonderful things about this hotel that is hard to mention without having to write such a long review so its best to just go there and experience it yourself. The only very minor thing i would change is to have their hair dryer blow both hot and cold and not just cold air. the staff from housekeeping to restaurant staff and front desk were wonderful. The ladies were helpful and gave us wonderful recommendations about where to go and eat! Here at Maxanab, its pricey but you get what you pay for, an enjoyable, luxurious and wonderful experience! This hotel definitely made our trip to Tulum a memorable one!
10
Eryka
10 ago 2025
·
Soggiorno di 4 notti
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
10
Michelle
15 nov 2024
·
Soggiorno di 7 notti
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
10
Shelly
23 feb 2025
·
Soggiorno di 5 notti
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
8
Daniel
10 mag 2025
·
Soggiorno di 5 notti
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
10
todd
27 giu 2024
·
Soggiorno di 3 notti
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti descrivono la struttura e le camere come molto pulite e ben tenute. Alcuni segnalano problemi come odori di chiuso, insetti o carenze di manutenzione isolate (ad esempio, docce o problemi di corrente/aria condizionata).
Recensioni degli ospiti correlate
4
Maximilian
9 feb 2023
·
Soggiorno di 3 notti
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
10
Erika
8 mag 2025
·
Soggiorno di 4 notti
Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.
Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.
10
Stephen
3 apr 2025
·
Soggiorno di 5 notti
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
10
tomasz
21 dic 2023
·
Soggiorno di 6 notti
Stayed here for a week. Everything was great. Property is beautiful and clean. Food and service were amazing. Beach is always cleaned up from seaweed. Highly recommend staying here
Stayed here for a week. Everything was great. Property is beautiful and clean. Food and service were amazing. Beach is always cleaned up from seaweed. Highly recommend staying here
10
alexandra elena
3 nov 2024
·
Soggiorno di 5 notti
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
10
Richard
9 nov 2025
·
Soggiorno di 3 notti
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
4
David
6 nov 2025
·
Soggiorno di 7 notti
The room was musty. The service from the waiters was the best part of our stay. We ended up going to Akumal to a beach club there. The smell of the seaweed made it impossible to stay around long. Of course, this is no fault to the hotel. Just something to know. It appears this probably used to be a nice place to stay. But, they are not a above a two star establishement. We have stayed in other places for the same cost in the Riveria Maya. They had many more amenities and were much cleaner than this place. We usually ate breakfast and left for the day.
The room was musty. The service from the waiters was the best part of our stay. We ended up going to Akumal to a beach club there. The smell of the seaweed made it impossible to stay around long. Of course, this is no fault to the hotel. Just something to know. It appears this probably used to be a nice place to stay. But, they are not a above a two star establishement. We have stayed in other places for the same cost in the Riveria Maya. They had many more amenities and were much cleaner than this place. We usually ate breakfast and left for the day.
10
Mateo
2 mar 2025
·
Soggiorno di 3 notti
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
2
maricarmen solange
11 lug 2024
·
Soggiorno di 4 notti
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
10
Jamie
30 gen 2023
·
Soggiorno di 5 notti
Beautiful property, cozy, and impeccably clean. Phenomenal staff and grounds keeping. Restaurant was delicious and food sourced locally, prepared by knowledgeable chefs. Hope to return to this property sometime soon!
Beautiful property, cozy, and impeccably clean. Phenomenal staff and grounds keeping. Restaurant was delicious and food sourced locally, prepared by knowledgeable chefs. Hope to return to this property sometime soon!
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Camere
Le camere sono spaziose, eleganti e confortevoli, spesso con terrazze, docce all'aperto e piscine private, oltre a una bella vista. Alcuni menzionano occasionali problemi con l'aria condizionata e il rumore degli uccelli o del traffico nelle prime ore del mattino.
Recensioni degli ospiti correlate
10
Cherie
10 apr 2024
·
Soggiorno di 7 notti
Amazing staff and service. They take the time to do the little extras and we really enjoyed our holidays! Great hotel and we had the best room with view, lounge pool and outdoor shower!
Amazing staff and service. They take the time to do the little extras and we really enjoyed our holidays! Great hotel and we had the best room with view, lounge pool and outdoor shower!
10
Maya
15 lug 2024
·
Soggiorno di 2 notti
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
10
Jekaterina
12 giu 2023
·
Soggiorno di 4 notti
Absolutely stunning grounds and decor. Rooms are spacious and clean. Views are magical. Very intimate atmosphere
Absolutely stunning grounds and decor. Rooms are spacious and clean. Views are magical. Very intimate atmosphere
8
Myriam
20 feb 2026
·
Soggiorno di 4 notti
Excellent service, great grounds, beautiful beach and food is phenomenal. Rooms are spacious but beware mosquitoes. Our room had constant mosquitos in it, if your type to get bitten, bring deet. My husband and I got eaten up. If you’re sensitive to noise, bring earplugs, you hear birds very loudly starting 6am.
Excellent service, great grounds, beautiful beach and food is phenomenal. Rooms are spacious but beware mosquitoes. Our room had constant mosquitos in it, if your type to get bitten, bring deet. My husband and I got eaten up. If you’re sensitive to noise, bring earplugs, you hear birds very loudly starting 6am.
10
Shelly
23 feb 2025
·
Soggiorno di 5 notti
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
10
Richard
9 nov 2025
·
Soggiorno di 3 notti
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
10
Araceli
12 giu 2023
·
Soggiorno di 3 notti
I enjoyed the fact that it was extremely private and every room is a suite with a private balcony, hot tube, cabana, and outdoor shower. You were instantly wisked away and taken to another place the minute u walked past the concierge. There is an on sight restaurant overlooking the beach. It is very quiet and serene. You are given the illusion that you are in the heart of the forest without being in any danger from wildlife. If you want a calm and relaxing getaway this is the place to be.
I enjoyed the fact that it was extremely private and every room is a suite with a private balcony, hot tube, cabana, and outdoor shower. You were instantly wisked away and taken to another place the minute u walked past the concierge. There is an on sight restaurant overlooking the beach. It is very quiet and serene. You are given the illusion that you are in the heart of the forest without being in any danger from wildlife. If you want a calm and relaxing getaway this is the place to be.
4
Andrea
31 mar 2025
·
Soggiorno di 2 notti
Not worth the higher price vs some of the other hotels on the main road. The shower was facing the backyard with no way to cover the glass so someone on the balcony on the room next to us could see us naked. Power went out so AC stopped working. Breakfast was delicious, welcome drink was nonalcoholic.
Not worth the higher price vs some of the other hotels on the main road. The shower was facing the backyard with no way to cover the glass so someone on the balcony on the room next to us could see us naked. Power went out so AC stopped working. Breakfast was delicious, welcome drink was nonalcoholic.
10
Alireza
20 apr 2023
·
We had a wonderful stay at Ma'xanab for 6 nights in April. The room was spacious, well designed and luxurious. The balcony and it's view were truly amazing. The hotel itself has a beautiful design. The breakfast was served at the hotel's restaurant or in the room. We tried most of their breakfast options and had dinner there a couple times. Overall their restaurant's food was great. The highlight of our stay however was their front desk staff. Very helpful and friendly. They were always a text away to help us with recommendations, helping us with reservations or any requests. They really made our stay special. We would definitely be back!
We had a wonderful stay at Ma'xanab for 6 nights in April. The room was spacious, well designed and luxurious. The balcony and it's view were truly amazing. The hotel itself has a beautiful design. The breakfast was served at the hotel's restaurant or in the room. We tried most of their breakfast options and had dinner there a couple times. Overall their restaurant's food was great. The highlight of our stay however was their front desk staff. Very helpful and friendly. They were always a text away to help us with recommendations, helping us with reservations or any requests. They really made our stay special. We would definitely be back!
10
David
15 feb 2025
·
Soggiorno di 6 notti
Hotel Ma'xanab is a charming boutique hotel with a spectacular beachfront. The rooms in particular are lovely - large and stylishly fit out; ours came with a plant-filled terrace and plunge pool. The real stand-out about this hotel, however, is the staff. They are exceedingly accommodating and knowledgeable. Particular shout-outs to Jose, Milo, Diego and the rest of the reception staff. We would highly recommend this hotel.
Hotel Ma'xanab is a charming boutique hotel with a spectacular beachfront. The rooms in particular are lovely - large and stylishly fit out; ours came with a plant-filled terrace and plunge pool. The real stand-out about this hotel, however, is the staff. They are exceedingly accommodating and knowledgeable. Particular shout-outs to Jose, Milo, Diego and the rest of the reception staff. We would highly recommend this hotel.
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Servizio
Il servizio è ampiamente elogiato come cordiale, personalizzato e proattivo, dalla coordinazione pre-arrivo all'aiuto rapido con prenotazioni e trasporti. Alcune recensioni citano risposte delusive da parte della direzione.
Recensioni degli ospiti correlate
10
Danielle
5 mar 2025
·
Soggiorno di 3 notti
A Truly Exceptional Stay at Maxanab Hotel – 7 Stars! Nothing short of amazing! The staff went above and beyond, reaching out before my stay to arrange seamless transportation to and from the hotel. While I can’t say for sure if I got the best deal on pricing, it was worth it just to bypass the chaos of airport transportation offers. Once there, I was impressed by the personalized service. The staff knew our names, which at first felt a bit unusual, but I quickly realized it was a thoughtful way to ensure guests’ safety and comfort. The hotel felt intimate and exclusive—almost like a private retreat. The front desk staff are always attentive, monitoring who comes and goes, adding an extra layer of security. The room itself was spacious and well-appointed with a wonderful turndown service. I appreciated their attention to detail. The beachfront was simply perfect—pristine, peaceful, and exactly what you’d hope for in Tulum. The on-site restaurant exceeded expectations, both in quality and service. The included breakfast was a full meal—entree, fruit, and beverage. Compared to food options outside the hotel, dining at Maxanab was both superior in quality and better value for the price. On my next visit, I’ll definitely dine at the resort more often! Overall, this stay was incredible, and I wouldn’t hesitate to return.
A Truly Exceptional Stay at Maxanab Hotel – 7 Stars! Nothing short of amazing! The staff went above and beyond, reaching out before my stay to arrange seamless transportation to and from the hotel. While I can’t say for sure if I got the best deal on pricing, it was worth it just to bypass the chaos of airport transportation offers. Once there, I was impressed by the personalized service. The staff knew our names, which at first felt a bit unusual, but I quickly realized it was a thoughtful way to ensure guests’ safety and comfort. The hotel felt intimate and exclusive—almost like a private retreat. The front desk staff are always attentive, monitoring who comes and goes, adding an extra layer of security. The room itself was spacious and well-appointed with a wonderful turndown service. I appreciated their attention to detail. The beachfront was simply perfect—pristine, peaceful, and exactly what you’d hope for in Tulum. The on-site restaurant exceeded expectations, both in quality and service. The included breakfast was a full meal—entree, fruit, and beverage. Compared to food options outside the hotel, dining at Maxanab was both superior in quality and better value for the price. On my next visit, I’ll definitely dine at the resort more often! Overall, this stay was incredible, and I wouldn’t hesitate to return.
10
Stefanie
8 feb 2025
·
Soggiorno di 7 notti
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
8
RICARDO JORGE
19 feb 2025
·
Soggiorno di 5 notti
We really like this hotel in terms of cleaning and and the property conditions in general. However we really disappointing with the amount of noise at night coming into our room from the traffic on the main street and we re not being able to sleep because of that. Staff didnt do anything to help us or move to another room with less noise since they have those available unless we pay more for.
We really like this hotel in terms of cleaning and and the property conditions in general. However we really disappointing with the amount of noise at night coming into our room from the traffic on the main street and we re not being able to sleep because of that. Staff didnt do anything to help us or move to another room with less noise since they have those available unless we pay more for.
10
Tyler
5 mar 2025
·
Soggiorno di 2 notti
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
10
Eryka
10 ago 2025
·
Soggiorno di 4 notti
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
10
Shelly
23 feb 2025
·
Soggiorno di 5 notti
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
2
Erin
18 feb 2026
·
Soggiorno di 8 notti
Rude, disrespectful and inconsiderate management. Splurged 6K for the week for the room with the private “pool” which after being in it for 30 minutes, dyed my swimsuit a gross green yellow color that did not come out despite washing it. The manager told me it wasn’t their fault (even though they knew this happened before, and didn’t warn me) and refused to compensate me $175 for the bikini. They never showed any consideration whatsoever, and basically just told me I was wrong. No apologies, no accountability. I was shocked at how rude I was treated, quite frankly. I never expected a hotel this expensive to have such rude staff and absolutely zero customer service skills. The price does not match the experience.
Rude, disrespectful and inconsiderate management. Splurged 6K for the week for the room with the private “pool” which after being in it for 30 minutes, dyed my swimsuit a gross green yellow color that did not come out despite washing it. The manager told me it wasn’t their fault (even though they knew this happened before, and didn’t warn me) and refused to compensate me $175 for the bikini. They never showed any consideration whatsoever, and basically just told me I was wrong. No apologies, no accountability. I was shocked at how rude I was treated, quite frankly. I never expected a hotel this expensive to have such rude staff and absolutely zero customer service skills. The price does not match the experience.
10
todd
27 giu 2024
·
Soggiorno di 3 notti
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
10
cindy
31 gen 2023
·
Soggiorno di 4 notti
The Maxanab was amazing in all areas! Jose in the restaurant was exceptional! Top notch service and took very good care of us! Everyone on the staff was sure to make it a point we were beyond well taken care of! I can’t wait to go back!
The Maxanab was amazing in all areas! Jose in the restaurant was exceptional! Top notch service and took very good care of us! Everyone on the staff was sure to make it a point we were beyond well taken care of! I can’t wait to go back!
10
Andrea
21 mar 2024
·
Soggiorno di 7 notti
What a magical location! I traveled to Tulum with a friend for a week and we really couldn't fault a thing. From the beautiful setting on the beach, to the restaurant and bar from which to watch the turquoise ocean just steps away; from the incredible staff throughout the property, to the clean and spacious room, which was modern yet very in-fitting with the eco-friendly and jungle-meets-beach environment - we were never disappointed. The food was great - breakfast is included, and you can pick from an extensive menu of hot and cold dishes - and the cocktails go down very well too! A huge shout out to the staff in the property, including the wonderful Sofia, Valeria, Fabiola and Armando on the front desk. Everyone was so helpful and nice, and it's not often you leave a holiday giving big hugs to the hotel team as you go. Taxis into town are around $30, which is standard for Tulum beach, but they are always available. Plenty of eating options within walking distance as well as a cab ride away. Just ask the front desk team for recommendations and they will find something to suit your taste. I would stay here again in a heartbeat and highly recommend the hotel. A slice of Mexican paradise. Thank you, Hotel Ma'xanab!
What a magical location! I traveled to Tulum with a friend for a week and we really couldn't fault a thing. From the beautiful setting on the beach, to the restaurant and bar from which to watch the turquoise ocean just steps away; from the incredible staff throughout the property, to the clean and spacious room, which was modern yet very in-fitting with the eco-friendly and jungle-meets-beach environment - we were never disappointed. The food was great - breakfast is included, and you can pick from an extensive menu of hot and cold dishes - and the cocktails go down very well too! A huge shout out to the staff in the property, including the wonderful Sofia, Valeria, Fabiola and Armando on the front desk. Everyone was so helpful and nice, and it's not often you leave a holiday giving big hugs to the hotel team as you go. Taxis into town are around $30, which is standard for Tulum beach, but they are always available. Plenty of eating options within walking distance as well as a cab ride away. Just ask the front desk team for recommendations and they will find something to suit your taste. I would stay here again in a heartbeat and highly recommend the hotel. A slice of Mexican paradise. Thank you, Hotel Ma'xanab!
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Posizione
Fronte spiaggia e comodo per raggiungere ristoranti e bar, ma generalmente più tranquillo rispetto alla vicina zona dei club. Molti segnalano la presenza stagionale di alghe sulla spiaggia e il fatto che camminare lungo la strada principale possa essere buio o irregolare.
Recensioni degli ospiti correlate
10
Sonia
20 feb 2024
·
Soggiorno di 4 notti
Hotel was situated in a great location, walking distance to bars and restaurants. Hotel is meant for a quiet vacation--things shut down around 10:30PM. They have limited # of rooms, so the staff was very attentive to our needs. They have bikes you can use as well to get around (streets are narrow, so you need to be careful). We went with a group of 6, and the staff was beyond accommodating, helping us coordinate dinners and excursions. The last night, our AC went out, and they held an extra room for us, so we could have a good nights sleep before our flights. Breakfast menu was limited, but options were delicious!
Hotel was situated in a great location, walking distance to bars and restaurants. Hotel is meant for a quiet vacation--things shut down around 10:30PM. They have limited # of rooms, so the staff was very attentive to our needs. They have bikes you can use as well to get around (streets are narrow, so you need to be careful). We went with a group of 6, and the staff was beyond accommodating, helping us coordinate dinners and excursions. The last night, our AC went out, and they held an extra room for us, so we could have a good nights sleep before our flights. Breakfast menu was limited, but options were delicious!
10
Cara
31 mar 2023
·
Soggiorno di 4 notti
Excellent! Located in a prime location. Service and staff is excellent.
Excellent! Located in a prime location. Service and staff is excellent.
8
Nicholas
26 apr 2025
·
Soggiorno di 4 notti
Property was nice!! Convenient and within walking distance for food and activities
Property was nice!! Convenient and within walking distance for food and activities
10
Ben
7 giu 2024
·
Soggiorno di 6 notti
The most fantastic stay- we were on our honeymoon and the team went above and beyond to make it special. It is right on the beach, and the pool / restaurant feel like a private beach club- secluded and safe. The room was incredible, great facilities and upkeep, and the private pool is worth going for! Food and drinks options are some of the best we have tried. Hotel is also a very short walk from all popular restaurants, bars, and beach clubs. Thanks for everything!
The most fantastic stay- we were on our honeymoon and the team went above and beyond to make it special. It is right on the beach, and the pool / restaurant feel like a private beach club- secluded and safe. The room was incredible, great facilities and upkeep, and the private pool is worth going for! Food and drinks options are some of the best we have tried. Hotel is also a very short walk from all popular restaurants, bars, and beach clubs. Thanks for everything!
10
Shyla
17 feb 2024
·
Soggiorno di 6 notti
Excellent property. Central and a gorgeous beach.
Excellent property. Central and a gorgeous beach.
10
Tyler
5 mar 2025
·
Soggiorno di 2 notti
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
10
Bianca
21 mag 2024
·
Soggiorno di 5 notti
Our stay was amazing and we would highly recommend this hotel to anyone visiting Tulum! The entire staff so so kind and accommodating and went above and beyond for us! The hotel is in a great location, walking distance to downtown, but everything you need is also right outside your door with the beach, pool, and restaurant and bar right there! Also, the food was ABSOLUTELY AMAZING!
Our stay was amazing and we would highly recommend this hotel to anyone visiting Tulum! The entire staff so so kind and accommodating and went above and beyond for us! The hotel is in a great location, walking distance to downtown, but everything you need is also right outside your door with the beach, pool, and restaurant and bar right there! Also, the food was ABSOLUTELY AMAZING!
10
Shelly
23 feb 2025
·
Soggiorno di 5 notti
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
10
Derek
10 giu 2024
·
Soggiorno di 3 notti
Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
10
todd
27 giu 2024
·
Soggiorno di 3 notti
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
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Ristorazione
Il ristorante in loco riceve molti elogi per la qualità e il sapore e la colazione inclusa è apprezzata. Alcuni ospiti menzionano un menu piccolo o prezzi più alti.
Recensioni degli ospiti correlate
4
Maximilian
9 feb 2023
·
Soggiorno di 3 notti
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
10
Carlos
11 gen 2025
·
Soggiorno di 4 notti
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
10
Melinda
19 ott 2024
·
Soggiorno di 4 notti
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
10
Alejandro
25 giu 2025
·
Soggiorno di 2 notti
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
10
Stephen
3 apr 2025
·
Soggiorno di 5 notti
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
10
Eryka
10 ago 2025
·
Soggiorno di 4 notti
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
10
Carmen
11 lug 2025
·
Soggiorno di 4 notti
Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.
Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.
10
Vanessa Tatiana
28 giu 2023
·
Soggiorno di 7 notti
The menu options were great. The chef is very talented. We ate at other restaurants in the area and we actually preferred the restaurant at Ma’xanab.
The menu options were great. The chef is very talented. We ate at other restaurants in the area and we actually preferred the restaurant at Ma’xanab.
8
Daniel
10 mag 2025
·
Soggiorno di 5 notti
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
10
Taner
22 apr 2025
·
Soggiorno di 4 notti
I don’t know where to start. Everything, literally everything, about this hotel is a 10/10. From staff, to grounds, to the room, beach, pool, and everything in between was nothing short of amazing. Try everything on the menu, it’s delicious. Don’t know what to drink, have the bartenders serve you a surprise. This is the only hotel I will be returning back to in Tulum.
I don’t know where to start. Everything, literally everything, about this hotel is a 10/10. From staff, to grounds, to the room, beach, pool, and everything in between was nothing short of amazing. Try everything on the menu, it’s delicious. Don’t know what to drink, have the bartenders serve you a surprise. This is the only hotel I will be returning back to in Tulum.
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10
Adina
16 lug 2026
·
Soggiorno di 4 notti
This was my first solo trip, and I couldn’t have chosen a better place to stay. From the moment I arrived, the staff made me feel safe, welcomed, and truly special. Their kindness and genuine hospitality made this one of the best trips I’ve ever had. The hotel was spotless, the food was delicious, and my room was absolutely dreamy—beautiful, comfortable, and everything I could have hoped for. The location was also perfect, making it easy to enjoy everything around the area. I honestly loved everything about this hotel and wouldn’t change a thing. I would definitely come back and recommend it 100% to anyone looking for an unforgettable stay. Thank you for making my first solo adventure so memorable!
This was my first solo trip, and I couldn’t have chosen a better place to stay. From the moment I arrived, the staff made me feel safe, welcomed, and truly special. Their kindness and genuine hospitality made this one of the best trips I’ve ever had. The hotel was spotless, the food was delicious, and my room was absolutely dreamy—beautiful, comfortable, and everything I could have hoped for. The location was also perfect, making it easy to enjoy everything around the area. I honestly loved everything about this hotel and wouldn’t change a thing. I would definitely come back and recommend it 100% to anyone looking for an unforgettable stay. Thank you for making my first solo adventure so memorable!
10
Bradley
1 lug 2026
·
Soggiorno di 5 notti
Everything was exceptional. Clean, quiet and friendly! Very tropical almost like staying in a tree house. However it is seaweed season and the ocean was unusable because it was excessive and had an odor. The food was delicious as were the drinks. The area has many high end restaurants with entertainment. However the taxi's were expensive for a very short ride. By the way the hotel does not have televisions but in reality it wasn't missed. The option of showering outside privately in your room was amazing. Overall a lovely hotel.
Everything was exceptional. Clean, quiet and friendly! Very tropical almost like staying in a tree house. However it is seaweed season and the ocean was unusable because it was excessive and had an odor. The food was delicious as were the drinks. The area has many high end restaurants with entertainment. However the taxi's were expensive for a very short ride. By the way the hotel does not have televisions but in reality it wasn't missed. The option of showering outside privately in your room was amazing. Overall a lovely hotel.
10
Leonela Lopez
1 lug 2026
·
Soggiorno di 6 notti
We absolutely loved our stay at Hotel Ma’Xanab!! We came for our honeymoon & the staff was incredibly attentive & always willing to answer any questions we had. The breakfast was free & just exquisite. This hotel is walking distance to the beach & nearby shops. Special shoutout to Alejandra (front desk) and Jose from the restaurant!
We absolutely loved our stay at Hotel Ma’Xanab!! We came for our honeymoon & the staff was incredibly attentive & always willing to answer any questions we had. The breakfast was free & just exquisite. This hotel is walking distance to the beach & nearby shops. Special shoutout to Alejandra (front desk) and Jose from the restaurant!
10
Saba
2 giu 2026
·
Soggiorno di 4 notti
The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect
The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect
10
Jesus
31 mag 2026
·
Soggiorno di 6 notti
Great stay. Staff are very friendly and helpful.
Great stay. Staff are very friendly and helpful.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-02: NO DATA
- 2026-11-03: 463.4809810012207USD
- 2026-11-04: 465.18227716552735USD
- 2026-11-05: 461.1995958193359USD
- 2026-11-06: 486.7419563085937USD
- 2026-11-07: 481.7758150488281USD
- 2026-11-08: 461.30527147998043USD
- 2026-11-09: 461.9201986274414USD
- 2026-11-10: 459.50919510937496USD
- 2026-11-11: 469.24652072167964USD
- 2026-11-12: 461.1995958193359USD
- 2026-11-13: 482.943199795166USD
- 2026-11-14: 484.6164546804199USD
- 2026-11-15: 465.4308916237793USD
- 2026-11-16: 467.9058333566894USD
- 2026-11-17: 470.01429162524414USD
- 2026-11-18: 474.1612245073242USD
- 2026-11-19: 474.1612245073242USD
- 2026-11-20: 490.7090629614258USD
- 2026-11-21: 494.22645034350586USD
- 2026-11-22: 472.39254047021484USD
- 2026-11-23: 471.80630354736326USD
- 2026-11-24: 470.01429162524414USD
- 2026-11-25: 472.38253304663084USD
- 2026-11-26: 472.6670102856445USD
- 2026-11-27: 488.1709344243164USD
- 2026-11-28: 487.65129980859376USD
- 2026-11-29: 496.7748595444336USD
- 2026-11-30: 467.515885387207USD
- 2026-12-01: 469.18135292578125USD
- 2026-12-02: 463.89876531958004USD
- 2026-12-03: 487.22162954003903USD
- 2026-12-04: 486.5719667277832USD
- 2026-12-05: 506.13770941552735USD
- 2026-12-06: 563.3256267341309USD
- 2026-12-07: 565.1842751184082USD
- 2026-12-08: 567.3326947712402USD
- 2026-12-09: 487.22162954003903USD
- 2026-12-10: 487.22162954003903USD
- 2026-12-11: 506.13770941552735USD
- 2026-12-12: 487.9838331738281USD
- 2026-12-13: 487.22162954003903USD
- 2026-12-14: 468.2365906604004USD
- 2026-12-15: 487.22162954003903USD
- 2026-12-16: 487.22162954003903USD
- 2026-12-17: 487.22162954003903USD
- 2026-12-18: 489.6398397692871USD
- 2026-12-19: 506.13770941552735USD
- 2026-12-20: 487.22162954003903USD
- 2026-12-21: 487.22162954003903USD
- 2026-12-22: 523.3855210400391USD
- 2026-12-23: 487.22162954003903USD
- 2026-12-24: 467.7570540490722USD
- 2026-12-25: 1157.0389147236328USD
- 2026-12-26: 1139.4327485317383USD
- 2026-12-27: 1157.0389147236328USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
La reception è aperta tutti i giorni dalle ore 07:00 alle ore 24:00. Contatta la struttura almeno 24 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Se prevedi di arrivare dopo le ore 23:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Gli ospiti riceveranno un'e-mail 24 ore prima dell'arrivo con le istruzioni per il check-in. Il personale alla reception è presente solo in orari limitati. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- La struttura è dotata di un estintore antincendio e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Piscina accessibile dalle 11:00 alle 18:00.
- Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un hotel prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- I bambini sotto i 18 anni non sono ammessi in questa struttura per soli adulti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
Dati dell'attività
Codice di registrazione della struttura 011-025-000978/2026
- Costo colazione preparata su ordinazione: tra 500 MXN e 1500 MXN a persona (importo approssimativo)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni
Servizi
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
Concierge Services
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Piscina scoperta
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Trattamenti corpo
Trattamenti viso
Pranzi da asporto
Colazione in camera
Per soli adulti
Beach Sun Loungers
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio gratuito
Internet
Wi-fi gratuito