Hotel Ma'xanab Tulum
US$ 483
/noite
Média para novembro
Preços para Hotel Ma'xanab Tulum
Selecione datas para ver preços e disponibilidade
US$ 483
/noite
Média para novembro
Preços médios mensais
Em Hotel Ma'xanab Tulum, o preço por noite é, em média, US$ 198 no mês mais barato (setembro) e US$ 737 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 737 |
| fevereiro | US$ 561 |
| março | US$ 558 |
| abril | US$ 477 |
| maio | US$ 330 |
| junho | US$ 250 |
| julho | US$ 204 |
| setembro | US$ 198 |
| outubro | US$ 331 |
| novembro | US$ 483 |
| dezembro | US$ 666 |
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nov. · US$ 483
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Mais caro: janeiro (aprox. US$ 737)
Mais barato: setembro (aprox. US$ 198)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará uma piscina exterior e uma sala de fitness. O espaço inclui também Wi-fi grátis e ...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará uma piscina exterior e uma sala de fitness. O espaço inclui também Wi-fi grátis e serviços de concierge.
Comodidades para negócios
Assistência multilingue e um cofre na receção estão entre o leque de comodidades oferecidas por Este hotel. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar de praia. Este hotel serve pequenos-almoços preparados no momento diariamente entre as 7:00 e as 11:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 16 quartos com decoração personalizada, com produtos grátis no minibar e uma máquina de café expresso. As camas têm colchões viscoelástico e roupa de alta qualidade. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Em Tulum (Zona Hotelera), Hotel Ma'xanab ficará a alguns passos de Playa de Tulum e a 3 minuto(s) de carro de Parque Nacional de Tulum. Este hotel de praia está a 5,2 km (3,2 mi) de Playa Paraiso e a 8,8 km (5,5 mi) de Ruínas Maias de Tulum.
O que há nas proximidades
Playa de Tulum(0.1 milhas)
Escultura Ven a la Luz(0.8 milhas)
SFER IK(1.3 milhas)
Parque Jaguar(1.7 milhas)
Parque Nacional de Tulum(1.8 milhas)
Entrada do Parque Jaguar(1.8 milhas)
Mirante do Jaguar Tulum(1.8 milhas)
Reserva de la Biósfera Sian-Ka'an(2.5 milhas)
Playa de Aceso Libre Las Palmas(2.7 milhas)
Centro de Estilo de Vida Hunab(3.1 milhas)
Playa Paraiso(3.2 milhas)
Caminhada de Arte Holistika(4.3 milhas)
Praia Akun(4.5 milhas)
Parque Dos Aguas(4.6 milhas)
Hospital de Tulum(4.8 milhas)
Aeroporto Internacional de Tulum (TQO)(28 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(76.6 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Carretera Tulum-Boca Paila Km. 6.5, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 milhas)
Escultura Ven a la Luz (0.8 milhas)
SFER IK (1.3 milhas)
Parque Jaguar (1.7 milhas)
Parque Nacional de Tulum (1.8 milhas)
Entrada do Parque Jaguar (1.8 milhas)
Opções de quartos
9
Suite Ground floor Garden view
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
688 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
13
Suite Ground Floor Jungle view
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
775 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
9
Suite First Floor Garden View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
624 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
12
Suite First Floor Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
839 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
10
Suite 15 Ground floor Garden View
Detalhes do quarto
2 Camas De Casal
Dormidas 2
775 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite First floor Jungle view
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
775 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
10
Suite Ground Floor Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
926 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
12
Suite Ground floor Ocean view
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
775 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
15
Suite First Floor Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
775 ft²
VarandaVaranda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privadaPiscina privada
Avaliações dos hóspedes sobre Hotel Ma'xanab Tulum
9.6
Extraordinário
Com base em 404 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Analisando as avaliações recentes, o Hotel Ma'xanab Tulum se destaca como um refúgio boutique à beira-mar, tranquilo, com funcionários muito atenciosos, suítes espaçosas e elegantes, e um restaurante bem avaliado, embora haja relatos sobre algas marinhas sazonais, uma academia muito pequena e, ocasionalmente, problemas de manutenção ou ruído.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Analisando as avaliações recentes, o Hotel Ma'xanab Tulum se destaca como um refúgio boutique à beira-mar, tranquilo, com funcionários muito atenciosos, suítes espaçosas e elegantes, e um restaurante bem avaliado, embora haja relatos sobre algas marinhas sazonais, uma academia muito pequena e, ocasionalmente, problemas de manutenção ou ruído.
O serviço é frequentemente descrito como personalizado e proativo, desde a coordenação pré-chegada até a ajuda rápida com reservas e transporte. Os quartos recebem elogios pelo espaço, design e piscinas privativas ou chuveiros ao ar livre, embora alguns hóspedes mencionem peculiaridades no ar condicionado ou ruído de pássaros ou da rua pela manhã. A qualidade da comida é um ponto forte, com muitos satisfeitos com o café da manhã incluso; alguns acham o menu limitado ou os preços altos. Espere um refúgio boutique sereno e bem administrado, com serviço atencioso e algumas concessões.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Infraestrutura à beira-mar com espreguiçadeiras de sobra e uma piscina agradável, além de bicicletas gratuitas e massagens de spa populares. Várias avaliações observam que a academia é minúscula e limitada.
Avaliações dos hóspedes relacionadas
4
Maximilian
9 de fev. de 2023
·
A estadia foi de 3 noites
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
10
Cheryl
30 de mai. de 2024
·
A estadia foi de 5 noites
The hotel was so beautiful! What a relaxing place - and we received a complimentary breakfast every day - delivered to our room. The hotel was so lovely - a sweet private pool on the balcony and lovely beds to lie on on the beach.
The hotel was so beautiful! What a relaxing place - and we received a complimentary breakfast every day - delivered to our room. The hotel was so lovely - a sweet private pool on the balcony and lovely beds to lie on on the beach.
10
Maya
15 de jul. de 2024
·
A estadia foi de 2 noites
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
10
Alejandro
25 de jun. de 2025
·
A estadia foi de 2 noites
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
10
Kimberly
25 de jul. de 2023
·
A estadia foi de 4 noites
Had such an exceptional stay at Maxanab (Ma-shah-nab). From the time of booking until we left, everything was just phenomenal. As soon as our booking was confirmed the Hotel then reached out if we needed assistance with anything. Checking in was quick and communication was great with front desk and restaurant through watsapp. Our room was beautiful and relaxing and was turned down everyday. Location is good. You can borrow their bikes and visit other resorts and restaurants/shops outside for an easy 10-20min ride or less. The beachfront was beautiful but unfortunately it was seaweed season for July and we were not able to swim at the beach. The restaurant also serves amazing food! There are so many good and wonderful things about this hotel that is hard to mention without having to write such a long review so its best to just go there and experience it yourself. The only very minor thing i would change is to have their hair dryer blow both hot and cold and not just cold air. the staff from housekeeping to restaurant staff and front desk were wonderful. The ladies were helpful and gave us wonderful recommendations about where to go and eat! Here at Maxanab, its pricey but you get what you pay for, an enjoyable, luxurious and wonderful experience! This hotel definitely made our trip to Tulum a memorable one!
Had such an exceptional stay at Maxanab (Ma-shah-nab). From the time of booking until we left, everything was just phenomenal. As soon as our booking was confirmed the Hotel then reached out if we needed assistance with anything. Checking in was quick and communication was great with front desk and restaurant through watsapp. Our room was beautiful and relaxing and was turned down everyday. Location is good. You can borrow their bikes and visit other resorts and restaurants/shops outside for an easy 10-20min ride or less. The beachfront was beautiful but unfortunately it was seaweed season for July and we were not able to swim at the beach. The restaurant also serves amazing food! There are so many good and wonderful things about this hotel that is hard to mention without having to write such a long review so its best to just go there and experience it yourself. The only very minor thing i would change is to have their hair dryer blow both hot and cold and not just cold air. the staff from housekeeping to restaurant staff and front desk were wonderful. The ladies were helpful and gave us wonderful recommendations about where to go and eat! Here at Maxanab, its pricey but you get what you pay for, an enjoyable, luxurious and wonderful experience! This hotel definitely made our trip to Tulum a memorable one!
10
Eryka
10 de ago. de 2025
·
A estadia foi de 4 noites
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
10
Michelle
15 de nov. de 2024
·
A estadia foi de 7 noites
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
10
Shelly
23 de fev. de 2025
·
A estadia foi de 5 noites
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
8
Daniel
10 de mai. de 2025
·
A estadia foi de 5 noites
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
10
todd
27 de jun. de 2024
·
A estadia foi de 3 noites
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem a propriedade e os quartos como muito limpos e bem conservados. Alguns relatam problemas como odores mofados, insetos ou falhas isoladas na manutenção (por exemplo, chuveiros ou energia/ar condicionado).
Avaliações dos hóspedes relacionadas
4
Maximilian
9 de fev. de 2023
·
A estadia foi de 3 noites
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
10
Erika
8 de mai. de 2025
·
A estadia foi de 4 noites
Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.
Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.
10
Stephen
3 de abr. de 2025
·
A estadia foi de 5 noites
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
10
tomasz
21 de dez. de 2023
·
A estadia foi de 6 noites
Stayed here for a week. Everything was great. Property is beautiful and clean. Food and service were amazing. Beach is always cleaned up from seaweed. Highly recommend staying here
Stayed here for a week. Everything was great. Property is beautiful and clean. Food and service were amazing. Beach is always cleaned up from seaweed. Highly recommend staying here
10
alexandra elena
3 de nov. de 2024
·
A estadia foi de 5 noites
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
10
Richard
9 de nov. de 2025
·
A estadia foi de 3 noites
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
4
David
6 de nov. de 2025
·
A estadia foi de 7 noites
The room was musty. The service from the waiters was the best part of our stay. We ended up going to Akumal to a beach club there. The smell of the seaweed made it impossible to stay around long. Of course, this is no fault to the hotel. Just something to know. It appears this probably used to be a nice place to stay. But, they are not a above a two star establishement. We have stayed in other places for the same cost in the Riveria Maya. They had many more amenities and were much cleaner than this place. We usually ate breakfast and left for the day.
The room was musty. The service from the waiters was the best part of our stay. We ended up going to Akumal to a beach club there. The smell of the seaweed made it impossible to stay around long. Of course, this is no fault to the hotel. Just something to know. It appears this probably used to be a nice place to stay. But, they are not a above a two star establishement. We have stayed in other places for the same cost in the Riveria Maya. They had many more amenities and were much cleaner than this place. We usually ate breakfast and left for the day.
10
Mateo
2 de mar. de 2025
·
A estadia foi de 3 noites
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
2
maricarmen solange
11 de jul. de 2024
·
A estadia foi de 4 noites
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
10
Jamie
30 de jan. de 2023
·
A estadia foi de 5 noites
Beautiful property, cozy, and impeccably clean. Phenomenal staff and grounds keeping. Restaurant was delicious and food sourced locally, prepared by knowledgeable chefs. Hope to return to this property sometime soon!
Beautiful property, cozy, and impeccably clean. Phenomenal staff and grounds keeping. Restaurant was delicious and food sourced locally, prepared by knowledgeable chefs. Hope to return to this property sometime soon!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, elegantes e confortáveis, frequentemente com terraços, chuveiros ao ar livre e piscinas privativas, além de vistas agradáveis. Alguns mencionam peculiaridades ocasionais no ar condicionado e pássaros ou ruído da rua pela manhã.
Avaliações dos hóspedes relacionadas
10
Cherie
10 de abr. de 2024
·
A estadia foi de 7 noites
Amazing staff and service. They take the time to do the little extras and we really enjoyed our holidays! Great hotel and we had the best room with view, lounge pool and outdoor shower!
Amazing staff and service. They take the time to do the little extras and we really enjoyed our holidays! Great hotel and we had the best room with view, lounge pool and outdoor shower!
10
Maya
15 de jul. de 2024
·
A estadia foi de 2 noites
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
10
Jekaterina
12 de jun. de 2023
·
A estadia foi de 4 noites
Absolutely stunning grounds and decor. Rooms are spacious and clean. Views are magical. Very intimate atmosphere
Absolutely stunning grounds and decor. Rooms are spacious and clean. Views are magical. Very intimate atmosphere
8
Myriam
20 de fev. de 2026
·
A estadia foi de 4 noites
Excellent service, great grounds, beautiful beach and food is phenomenal. Rooms are spacious but beware mosquitoes. Our room had constant mosquitos in it, if your type to get bitten, bring deet. My husband and I got eaten up. If you’re sensitive to noise, bring earplugs, you hear birds very loudly starting 6am.
Excellent service, great grounds, beautiful beach and food is phenomenal. Rooms are spacious but beware mosquitoes. Our room had constant mosquitos in it, if your type to get bitten, bring deet. My husband and I got eaten up. If you’re sensitive to noise, bring earplugs, you hear birds very loudly starting 6am.
10
Shelly
23 de fev. de 2025
·
A estadia foi de 5 noites
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
10
Richard
9 de nov. de 2025
·
A estadia foi de 3 noites
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.
10
Araceli
12 de jun. de 2023
·
A estadia foi de 3 noites
I enjoyed the fact that it was extremely private and every room is a suite with a private balcony, hot tube, cabana, and outdoor shower. You were instantly wisked away and taken to another place the minute u walked past the concierge. There is an on sight restaurant overlooking the beach. It is very quiet and serene. You are given the illusion that you are in the heart of the forest without being in any danger from wildlife. If you want a calm and relaxing getaway this is the place to be.
I enjoyed the fact that it was extremely private and every room is a suite with a private balcony, hot tube, cabana, and outdoor shower. You were instantly wisked away and taken to another place the minute u walked past the concierge. There is an on sight restaurant overlooking the beach. It is very quiet and serene. You are given the illusion that you are in the heart of the forest without being in any danger from wildlife. If you want a calm and relaxing getaway this is the place to be.
4
Andrea
31 de mar. de 2025
·
A estadia foi de 2 noites
Not worth the higher price vs some of the other hotels on the main road. The shower was facing the backyard with no way to cover the glass so someone on the balcony on the room next to us could see us naked. Power went out so AC stopped working. Breakfast was delicious, welcome drink was nonalcoholic.
Not worth the higher price vs some of the other hotels on the main road. The shower was facing the backyard with no way to cover the glass so someone on the balcony on the room next to us could see us naked. Power went out so AC stopped working. Breakfast was delicious, welcome drink was nonalcoholic.
10
Alireza
20 de abr. de 2023
·
We had a wonderful stay at Ma'xanab for 6 nights in April. The room was spacious, well designed and luxurious. The balcony and it's view were truly amazing. The hotel itself has a beautiful design. The breakfast was served at the hotel's restaurant or in the room. We tried most of their breakfast options and had dinner there a couple times. Overall their restaurant's food was great. The highlight of our stay however was their front desk staff. Very helpful and friendly. They were always a text away to help us with recommendations, helping us with reservations or any requests. They really made our stay special. We would definitely be back!
We had a wonderful stay at Ma'xanab for 6 nights in April. The room was spacious, well designed and luxurious. The balcony and it's view were truly amazing. The hotel itself has a beautiful design. The breakfast was served at the hotel's restaurant or in the room. We tried most of their breakfast options and had dinner there a couple times. Overall their restaurant's food was great. The highlight of our stay however was their front desk staff. Very helpful and friendly. They were always a text away to help us with recommendations, helping us with reservations or any requests. They really made our stay special. We would definitely be back!
10
David
15 de fev. de 2025
·
A estadia foi de 6 noites
Hotel Ma'xanab is a charming boutique hotel with a spectacular beachfront. The rooms in particular are lovely - large and stylishly fit out; ours came with a plant-filled terrace and plunge pool. The real stand-out about this hotel, however, is the staff. They are exceedingly accommodating and knowledgeable. Particular shout-outs to Jose, Milo, Diego and the rest of the reception staff. We would highly recommend this hotel.
Hotel Ma'xanab is a charming boutique hotel with a spectacular beachfront. The rooms in particular are lovely - large and stylishly fit out; ours came with a plant-filled terrace and plunge pool. The real stand-out about this hotel, however, is the staff. They are exceedingly accommodating and knowledgeable. Particular shout-outs to Jose, Milo, Diego and the rest of the reception staff. We would highly recommend this hotel.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser amigável, personalizado e proativo, desde a coordenação pré-chegada até a ajuda rápida com reservas e transporte. Algumas avaliações citam respostas decepcionantes da gerência.
Avaliações dos hóspedes relacionadas
10
Danielle
5 de mar. de 2025
·
A estadia foi de 3 noites
A Truly Exceptional Stay at Maxanab Hotel – 7 Stars! Nothing short of amazing! The staff went above and beyond, reaching out before my stay to arrange seamless transportation to and from the hotel. While I can’t say for sure if I got the best deal on pricing, it was worth it just to bypass the chaos of airport transportation offers. Once there, I was impressed by the personalized service. The staff knew our names, which at first felt a bit unusual, but I quickly realized it was a thoughtful way to ensure guests’ safety and comfort. The hotel felt intimate and exclusive—almost like a private retreat. The front desk staff are always attentive, monitoring who comes and goes, adding an extra layer of security. The room itself was spacious and well-appointed with a wonderful turndown service. I appreciated their attention to detail. The beachfront was simply perfect—pristine, peaceful, and exactly what you’d hope for in Tulum. The on-site restaurant exceeded expectations, both in quality and service. The included breakfast was a full meal—entree, fruit, and beverage. Compared to food options outside the hotel, dining at Maxanab was both superior in quality and better value for the price. On my next visit, I’ll definitely dine at the resort more often! Overall, this stay was incredible, and I wouldn’t hesitate to return.
A Truly Exceptional Stay at Maxanab Hotel – 7 Stars! Nothing short of amazing! The staff went above and beyond, reaching out before my stay to arrange seamless transportation to and from the hotel. While I can’t say for sure if I got the best deal on pricing, it was worth it just to bypass the chaos of airport transportation offers. Once there, I was impressed by the personalized service. The staff knew our names, which at first felt a bit unusual, but I quickly realized it was a thoughtful way to ensure guests’ safety and comfort. The hotel felt intimate and exclusive—almost like a private retreat. The front desk staff are always attentive, monitoring who comes and goes, adding an extra layer of security. The room itself was spacious and well-appointed with a wonderful turndown service. I appreciated their attention to detail. The beachfront was simply perfect—pristine, peaceful, and exactly what you’d hope for in Tulum. The on-site restaurant exceeded expectations, both in quality and service. The included breakfast was a full meal—entree, fruit, and beverage. Compared to food options outside the hotel, dining at Maxanab was both superior in quality and better value for the price. On my next visit, I’ll definitely dine at the resort more often! Overall, this stay was incredible, and I wouldn’t hesitate to return.
10
Stefanie
8 de fev. de 2025
·
A estadia foi de 7 noites
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
8
RICARDO JORGE
19 de fev. de 2025
·
A estadia foi de 5 noites
We really like this hotel in terms of cleaning and and the property conditions in general. However we really disappointing with the amount of noise at night coming into our room from the traffic on the main street and we re not being able to sleep because of that. Staff didnt do anything to help us or move to another room with less noise since they have those available unless we pay more for.
We really like this hotel in terms of cleaning and and the property conditions in general. However we really disappointing with the amount of noise at night coming into our room from the traffic on the main street and we re not being able to sleep because of that. Staff didnt do anything to help us or move to another room with less noise since they have those available unless we pay more for.
10
Tyler
5 de mar. de 2025
·
A estadia foi de 2 noites
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
10
Eryka
10 de ago. de 2025
·
A estadia foi de 4 noites
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
10
Shelly
23 de fev. de 2025
·
A estadia foi de 5 noites
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
2
Erin
18 de fev. de 2026
·
A estadia foi de 8 noites
Rude, disrespectful and inconsiderate management. Splurged 6K for the week for the room with the private “pool” which after being in it for 30 minutes, dyed my swimsuit a gross green yellow color that did not come out despite washing it. The manager told me it wasn’t their fault (even though they knew this happened before, and didn’t warn me) and refused to compensate me $175 for the bikini. They never showed any consideration whatsoever, and basically just told me I was wrong. No apologies, no accountability. I was shocked at how rude I was treated, quite frankly. I never expected a hotel this expensive to have such rude staff and absolutely zero customer service skills. The price does not match the experience.
Rude, disrespectful and inconsiderate management. Splurged 6K for the week for the room with the private “pool” which after being in it for 30 minutes, dyed my swimsuit a gross green yellow color that did not come out despite washing it. The manager told me it wasn’t their fault (even though they knew this happened before, and didn’t warn me) and refused to compensate me $175 for the bikini. They never showed any consideration whatsoever, and basically just told me I was wrong. No apologies, no accountability. I was shocked at how rude I was treated, quite frankly. I never expected a hotel this expensive to have such rude staff and absolutely zero customer service skills. The price does not match the experience.
10
todd
27 de jun. de 2024
·
A estadia foi de 3 noites
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
10
cindy
31 de jan. de 2023
·
A estadia foi de 4 noites
The Maxanab was amazing in all areas! Jose in the restaurant was exceptional! Top notch service and took very good care of us! Everyone on the staff was sure to make it a point we were beyond well taken care of! I can’t wait to go back!
The Maxanab was amazing in all areas! Jose in the restaurant was exceptional! Top notch service and took very good care of us! Everyone on the staff was sure to make it a point we were beyond well taken care of! I can’t wait to go back!
10
Andrea
21 de mar. de 2024
·
A estadia foi de 7 noites
What a magical location! I traveled to Tulum with a friend for a week and we really couldn't fault a thing. From the beautiful setting on the beach, to the restaurant and bar from which to watch the turquoise ocean just steps away; from the incredible staff throughout the property, to the clean and spacious room, which was modern yet very in-fitting with the eco-friendly and jungle-meets-beach environment - we were never disappointed. The food was great - breakfast is included, and you can pick from an extensive menu of hot and cold dishes - and the cocktails go down very well too! A huge shout out to the staff in the property, including the wonderful Sofia, Valeria, Fabiola and Armando on the front desk. Everyone was so helpful and nice, and it's not often you leave a holiday giving big hugs to the hotel team as you go. Taxis into town are around $30, which is standard for Tulum beach, but they are always available. Plenty of eating options within walking distance as well as a cab ride away. Just ask the front desk team for recommendations and they will find something to suit your taste. I would stay here again in a heartbeat and highly recommend the hotel. A slice of Mexican paradise. Thank you, Hotel Ma'xanab!
What a magical location! I traveled to Tulum with a friend for a week and we really couldn't fault a thing. From the beautiful setting on the beach, to the restaurant and bar from which to watch the turquoise ocean just steps away; from the incredible staff throughout the property, to the clean and spacious room, which was modern yet very in-fitting with the eco-friendly and jungle-meets-beach environment - we were never disappointed. The food was great - breakfast is included, and you can pick from an extensive menu of hot and cold dishes - and the cocktails go down very well too! A huge shout out to the staff in the property, including the wonderful Sofia, Valeria, Fabiola and Armando on the front desk. Everyone was so helpful and nice, and it's not often you leave a holiday giving big hugs to the hotel team as you go. Taxis into town are around $30, which is standard for Tulum beach, but they are always available. Plenty of eating options within walking distance as well as a cab ride away. Just ask the front desk team for recommendations and they will find something to suit your taste. I would stay here again in a heartbeat and highly recommend the hotel. A slice of Mexican paradise. Thank you, Hotel Ma'xanab!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
À beira-mar e conveniente para restaurantes e bares, mas geralmente mais tranquilo do que a faixa de clubes próxima. Vários observam a presença sazonal de algas marinhas na praia e que caminhar ao longo da estrada principal pode ser escuro ou irregular.
Avaliações dos hóspedes relacionadas
10
Sonia
20 de fev. de 2024
·
A estadia foi de 4 noites
Hotel was situated in a great location, walking distance to bars and restaurants. Hotel is meant for a quiet vacation--things shut down around 10:30PM. They have limited # of rooms, so the staff was very attentive to our needs. They have bikes you can use as well to get around (streets are narrow, so you need to be careful). We went with a group of 6, and the staff was beyond accommodating, helping us coordinate dinners and excursions. The last night, our AC went out, and they held an extra room for us, so we could have a good nights sleep before our flights. Breakfast menu was limited, but options were delicious!
Hotel was situated in a great location, walking distance to bars and restaurants. Hotel is meant for a quiet vacation--things shut down around 10:30PM. They have limited # of rooms, so the staff was very attentive to our needs. They have bikes you can use as well to get around (streets are narrow, so you need to be careful). We went with a group of 6, and the staff was beyond accommodating, helping us coordinate dinners and excursions. The last night, our AC went out, and they held an extra room for us, so we could have a good nights sleep before our flights. Breakfast menu was limited, but options were delicious!
10
Cara
31 de mar. de 2023
·
A estadia foi de 4 noites
Excellent! Located in a prime location. Service and staff is excellent.
Excellent! Located in a prime location. Service and staff is excellent.
8
Nicholas
26 de abr. de 2025
·
A estadia foi de 4 noites
Property was nice!! Convenient and within walking distance for food and activities
Property was nice!! Convenient and within walking distance for food and activities
10
Ben
7 de jun. de 2024
·
A estadia foi de 6 noites
The most fantastic stay- we were on our honeymoon and the team went above and beyond to make it special. It is right on the beach, and the pool / restaurant feel like a private beach club- secluded and safe. The room was incredible, great facilities and upkeep, and the private pool is worth going for! Food and drinks options are some of the best we have tried. Hotel is also a very short walk from all popular restaurants, bars, and beach clubs. Thanks for everything!
The most fantastic stay- we were on our honeymoon and the team went above and beyond to make it special. It is right on the beach, and the pool / restaurant feel like a private beach club- secluded and safe. The room was incredible, great facilities and upkeep, and the private pool is worth going for! Food and drinks options are some of the best we have tried. Hotel is also a very short walk from all popular restaurants, bars, and beach clubs. Thanks for everything!
10
Shyla
17 de fev. de 2024
·
A estadia foi de 6 noites
Excellent property. Central and a gorgeous beach.
Excellent property. Central and a gorgeous beach.
10
Tyler
5 de mar. de 2025
·
A estadia foi de 2 noites
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
10
Bianca
21 de mai. de 2024
·
A estadia foi de 5 noites
Our stay was amazing and we would highly recommend this hotel to anyone visiting Tulum! The entire staff so so kind and accommodating and went above and beyond for us! The hotel is in a great location, walking distance to downtown, but everything you need is also right outside your door with the beach, pool, and restaurant and bar right there! Also, the food was ABSOLUTELY AMAZING!
Our stay was amazing and we would highly recommend this hotel to anyone visiting Tulum! The entire staff so so kind and accommodating and went above and beyond for us! The hotel is in a great location, walking distance to downtown, but everything you need is also right outside your door with the beach, pool, and restaurant and bar right there! Also, the food was ABSOLUTELY AMAZING!
10
Shelly
23 de fev. de 2025
·
A estadia foi de 5 noites
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
10
Derek
10 de jun. de 2024
·
A estadia foi de 3 noites
Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
10
todd
27 de jun. de 2024
·
A estadia foi de 3 noites
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so. Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch. Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon. Outdoor shower fantastic. Never used larger indoor shower. Pool is very nice and rare in Tulum. Chairs in shade of palms. Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key. Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful. Huge sea turtles hit beach twice on our visit. It’s a magical place.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O restaurante no local recebe elogios pelo sabor e qualidade, e o café da manhã incluso é apreciado. Alguns hóspedes mencionam um menu pequeno ou preços mais altos.
Avaliações dos hóspedes relacionadas
4
Maximilian
9 de fev. de 2023
·
A estadia foi de 3 noites
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
The overall impression from this hotel is very unsatisfactory. We stayed for 3 nights and out of these 3 nights our shower was not working for 2 nights. When asked, we were told that we just do not how to turn the water on. Admitting that we might be too stupid to turn on the shower, we asked the receptionist to show us how to turn it on. Turns out, the shower was not working properly from the beginning. At least, one day we could shower😉 I was expecting a holiday where I can go in the gym in the morning but the gym has the equipment that is at least 20-30 years old. Housekeeping would come after 2 PM and often did not take the rubbish nor fill in the coffee tabs. The breakfast was very tasty but a bit too little served- only one egg or toast dish, one coffee and one juice. Nevertheless, the location of the hotel is great and you have a free parking! If it was rated with 3 stars I would not be disappointed, but for 5 starts they need to do much, much better.
10
Carlos
11 de jan. de 2025
·
A estadia foi de 4 noites
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
10
Melinda
19 de out. de 2024
·
A estadia foi de 4 noites
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
10
Alejandro
25 de jun. de 2025
·
A estadia foi de 2 noites
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.
10
Stephen
3 de abr. de 2025
·
A estadia foi de 5 noites
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.
10
Eryka
10 de ago. de 2025
·
A estadia foi de 4 noites
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!
10
Carmen
11 de jul. de 2025
·
A estadia foi de 4 noites
Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.
Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.
10
Vanessa Tatiana
28 de jun. de 2023
·
A estadia foi de 7 noites
The menu options were great. The chef is very talented. We ate at other restaurants in the area and we actually preferred the restaurant at Ma’xanab.
The menu options were great. The chef is very talented. We ate at other restaurants in the area and we actually preferred the restaurant at Ma’xanab.
8
Daniel
10 de mai. de 2025
·
A estadia foi de 5 noites
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.
10
Taner
22 de abr. de 2025
·
A estadia foi de 4 noites
I don’t know where to start. Everything, literally everything, about this hotel is a 10/10. From staff, to grounds, to the room, beach, pool, and everything in between was nothing short of amazing. Try everything on the menu, it’s delicious. Don’t know what to drink, have the bartenders serve you a surprise. This is the only hotel I will be returning back to in Tulum.
I don’t know where to start. Everything, literally everything, about this hotel is a 10/10. From staff, to grounds, to the room, beach, pool, and everything in between was nothing short of amazing. Try everything on the menu, it’s delicious. Don’t know what to drink, have the bartenders serve you a surprise. This is the only hotel I will be returning back to in Tulum.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Adina
16 de jul. de 2026
·
A estadia foi de 4 noites
This was my first solo trip, and I couldn’t have chosen a better place to stay. From the moment I arrived, the staff made me feel safe, welcomed, and truly special. Their kindness and genuine hospitality made this one of the best trips I’ve ever had. The hotel was spotless, the food was delicious, and my room was absolutely dreamy—beautiful, comfortable, and everything I could have hoped for. The location was also perfect, making it easy to enjoy everything around the area. I honestly loved everything about this hotel and wouldn’t change a thing. I would definitely come back and recommend it 100% to anyone looking for an unforgettable stay. Thank you for making my first solo adventure so memorable!
This was my first solo trip, and I couldn’t have chosen a better place to stay. From the moment I arrived, the staff made me feel safe, welcomed, and truly special. Their kindness and genuine hospitality made this one of the best trips I’ve ever had. The hotel was spotless, the food was delicious, and my room was absolutely dreamy—beautiful, comfortable, and everything I could have hoped for. The location was also perfect, making it easy to enjoy everything around the area. I honestly loved everything about this hotel and wouldn’t change a thing. I would definitely come back and recommend it 100% to anyone looking for an unforgettable stay. Thank you for making my first solo adventure so memorable!
10
Bradley
1 de jul. de 2026
·
A estadia foi de 5 noites
Everything was exceptional. Clean, quiet and friendly! Very tropical almost like staying in a tree house. However it is seaweed season and the ocean was unusable because it was excessive and had an odor. The food was delicious as were the drinks. The area has many high end restaurants with entertainment. However the taxi's were expensive for a very short ride. By the way the hotel does not have televisions but in reality it wasn't missed. The option of showering outside privately in your room was amazing. Overall a lovely hotel.
Everything was exceptional. Clean, quiet and friendly! Very tropical almost like staying in a tree house. However it is seaweed season and the ocean was unusable because it was excessive and had an odor. The food was delicious as were the drinks. The area has many high end restaurants with entertainment. However the taxi's were expensive for a very short ride. By the way the hotel does not have televisions but in reality it wasn't missed. The option of showering outside privately in your room was amazing. Overall a lovely hotel.
10
Leonela Lopez
1 de jul. de 2026
·
A estadia foi de 6 noites
We absolutely loved our stay at Hotel Ma’Xanab!! We came for our honeymoon & the staff was incredibly attentive & always willing to answer any questions we had. The breakfast was free & just exquisite. This hotel is walking distance to the beach & nearby shops. Special shoutout to Alejandra (front desk) and Jose from the restaurant!
We absolutely loved our stay at Hotel Ma’Xanab!! We came for our honeymoon & the staff was incredibly attentive & always willing to answer any questions we had. The breakfast was free & just exquisite. This hotel is walking distance to the beach & nearby shops. Special shoutout to Alejandra (front desk) and Jose from the restaurant!
10
Saba
2 de jun. de 2026
·
A estadia foi de 4 noites
The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect
The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect
10
Jesus
31 de mai. de 2026
·
A estadia foi de 6 noites
Great stay. Staff are very friendly and helpful.
Great stay. Staff are very friendly and helpful.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-01: NO DATA
- 2026-11-02: 458.41215829458616USD
- 2026-11-03: 466.35600502969356USD
- 2026-11-04: 466.2224404039001USD
- 2026-11-05: 461.6410985107727USD
- 2026-11-06: 482.33585330444333USD
- 2026-11-07: 482.33585330444333USD
- 2026-11-08: 461.8415138389282USD
- 2026-11-09: 466.29595907913205USD
- 2026-11-10: 455.98600781719966USD
- 2026-11-11: 476.7595130802002USD
- 2026-11-12: 470.38140895913693USD
- 2026-11-13: 490.5329462296753USD
- 2026-11-14: 486.00805984017944USD
- 2026-11-15: 465.6784022071838USD
- 2026-11-16: 466.6745631592102USD
- 2026-11-17: 465.6784022071838USD
- 2026-11-18: 471.00826679837036USD
- 2026-11-19: 467.22643194970703USD
- 2026-11-20: 481.08312927322385USD
- 2026-11-21: 483.23418312631225USD
- 2026-11-22: 471.17376930447386USD
- 2026-11-23: 468.2269014380493USD
- 2026-11-24: 466.29595907913205USD
- 2026-11-25: 466.13654323544307USD
- 2026-11-26: 506.20890591522215USD
- 2026-11-27: 488.24661801416016USD
- 2026-11-28: 486.4662008684387USD
- 2026-11-29: 470.22787460946654USD
- 2026-11-30: 463.3304550834045USD
- 2026-12-01: 469.10734741473385USD
- 2026-12-02: 463.287506499176USD
- 2026-12-03: 487.7332182979126USD
- 2026-12-04: 506.6670127487488USD
- 2026-12-05: 506.6670127487488USD
- 2026-12-06: 564.0133233610229USD
- 2026-12-07: 565.8742349074402USD
- 2026-12-08: 545.307710361267USD
- 2026-12-09: 487.7332182979126USD
- 2026-12-10: 487.7332182979126USD
- 2026-12-11: 506.6670127487488USD
- 2026-12-12: 506.6670127487488USD
- 2026-12-13: 497.2409611315002USD
- 2026-12-14: 487.7332182979126USD
- 2026-12-15: 487.7332182979126USD
- 2026-12-16: 469.27216602618404USD
- 2026-12-17: 472.21882872421264USD
- 2026-12-18: 506.6670127487488USD
- 2026-12-19: 506.6670127487488USD
- 2026-12-20: 468.01202173797606USD
- 2026-12-21: 487.7332182979126USD
- 2026-12-22: 487.7332182979126USD
- 2026-12-23: 487.7332182979126USD
- 2026-12-24: 487.7332182979126USD
- 2026-12-25: 1147.4760635467528USD
- 2026-12-26: 1158.2402918321534USD
- 2026-12-27: 1158.2402918321534USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
A receção está aberta diariamente das 7:00 às 0:00. Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Contacte o alojamento com antecedência se planeia chegar após as 23:00, através dos dados que constam na sua confirmação de reserva. Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 11:00 às 18:00.
- Terá de efetuar uma reserva se quiser aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
Dados da empresa
Número de registo do alojamento 011-025-000978/2026
- Tarifa de pequeno-almoço preparado no momento: de 500 MXN a 1500 MXN por pessoa (valores aproximados)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Serviços
Balcão de turismo
Serviços de limpeza
Cofre
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
Concierge Services
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Piscina exterior
Pool (Infinity)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Massagem
Spa/Health club
Tratamentos corporais
Tratamentos de beleza
Almoços embalados
Pequeno-almoço no quarto
Apenas para adultos
Beach Sun Loungers
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Internet
Wi-fi gratuito