Kiki Tulum
From
US$ 49
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 49
/noite
Sobre este alojamento
Enquanto cá estiver, pode desfrutar de todos os confortos da casa e muito mais, incluindo um chuveiro fixo e um frigorífico, bem como uma placa de cozinha e Wi-fi grátis. Outras comodidades incluem toalhas, uma chaleira elétrica, utensílios...
Localização
Zamá, uma zona de Tulum, alberga Kiki Tulum.Um dos lugares de referência é Ruínas Maias de Tulum e a natureza local pode ser apreciada visitando Parque Nacional de Tulum e Playa Ruinas. Playa de Tulum e Playa Paraiso são outros dois sítios que se recomenda visitar.
Estacionamento
Serviço de transporte ao aeroporto
Piscina
Quartos de não fumadores
Cofre
Aluguer de bicicletas
Localização
Aldea Zama - Calle Nak Be, Zamá, Tulum, Tulum, Estado de Quintana Roo, México
Opções de quartos
18
Two-Bedroom Apartment
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
1 Sofá-Cama
Dormidas 6
861 ft²
Vista para o jardimVarandaAr condicionadoCozinhaCofre de segurançaPiscina exterior
18
One-Bedroom Apartment
Detalhes do quarto
1 Cama De Casal Extragrande
1 Sofá-Cama
Dormidas 4
538 ft²
Vista para o jardimVarandaAr condicionadoCozinhaCofre de segurançaPiscina exterior
Avaliações dos hóspedes sobre Kiki Tulum
2
Com base em 1 avaliação verificada
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Kiki Tulum recebe consistentemente elogios por seus apartamentos limpos, confortáveis e bem equipados, localizados em um bairro tranquilo. Muitas famílias apreciam os layouts espaçosos e as cozinhas, e os hóspedes encontram lojas e restaurantes a uma curta distância a pé, enquanto as praias exigem um carro.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Kiki Tulum recebe consistentemente elogios por seus apartamentos limpos, confortáveis e bem equipados, localizados em um bairro tranquilo. Muitas famílias apreciam os layouts espaçosos e as cozinhas, e os hóspedes encontram lojas e restaurantes a uma curta distância a pé, enquanto as praias exigem um carro.
A piscina e as áreas comuns do telhado são agradáveis, embora várias avaliações mencionem a limpeza inconsistente da piscina. O serviço é frequentemente descrito como amigável e atencioso, mas vários hóspedes relatam falhas no check-in tardio, número limitado de funcionários no local e comunicação lenta ou pouco clara. Algumas estadias mencionam pequenos problemas de manutenção, como capacidade limitada de água quente, reinicializações ocasionais do ar condicionado, umidade e pragas. No geral, espere uma base confortável e auto-suficiente em uma área tranquila, em vez de um resort com serviços completos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes frequentam as piscinas e as áreas comuns do telhado, com vários elogiando-as por serem tranquilas e agradáveis. No entanto, várias avaliações mencionam que a piscina principal precisa de limpeza mais frequente e nem sempre corresponde às fotos.
Avaliações dos hóspedes relacionadas
10
Perla
2 de jun. de 2025
·
A estadia foi de 3 noites
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
8
Jose
7 de jun. de 2025
·
A estadia foi de 5 noites
The property was nice overall a great place to stay. We traveled with family and our kods enjoyed the second bedroom & good wifi. The pool could have used some cleaning but it was still a nice area to enjoy.
The property was nice overall a great place to stay. We traveled with family and our kods enjoyed the second bedroom & good wifi. The pool could have used some cleaning but it was still a nice area to enjoy.
10
Annemarie van den
7 de nov. de 2023
·
A estadia foi de 4 noites
Really lovely apartment, big comfy beds, great bathrooms, amazing pool with lovely shared space. Olivier was very responsive and Edgar really helpful and was always there to sort things out and help with stuff like bikes etc. Very recommended!
Really lovely apartment, big comfy beds, great bathrooms, amazing pool with lovely shared space. Olivier was very responsive and Edgar really helpful and was always there to sort things out and help with stuff like bikes etc. Very recommended!
10
rose
15 de fev. de 2025
·
A estadia foi de 14 noites
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
10
Jillian
18 de jan. de 2024
·
A estadia foi de 10 noites
The Kiki was an excellent place for our family. We really enjoyed these small pool upstairs, which was clean and quiet. Communication was great, and all of our needs were met. I would stay here again without hesitation.
The Kiki was an excellent place for our family. We really enjoyed these small pool upstairs, which was clean and quiet. Communication was great, and all of our needs were met. I would stay here again without hesitation.
6
Nataly
8 de mai. de 2023
·
A estadia foi de 1 noite
The room was beautiful, clean an quiet but we had a problem with our room being too hot, the AC wasn't working and there wasn't anyobody at the property who could help us, Edgar (who was there when we checked in left a few minutes after) I called the # that appears on their website page and spoke to Oliver. He couldn't tell me exactly what to do or how long Edgar was going to take to go back and check the units for us, we had 3 small children and it was really frustrating not being able to communicate directly with someone at front desk, so keep that in mind if you have any issue dont expect someone to be at front desk. We literally had to leave the room and stay in our rental car to cool off beacause room got super hot that it was just unbearable, an hour later my husband went back to the room to grab our things because we were too tired, and needed it to find another stay, it was getting dark and we were hungry, Edgar wasn't even answering Oliver's calls so we knew we had to look for a solution ourselves. As soon as my husband turned on the AC again it started cooling, thats why we stayed. Edgar got there almost at 11pm and told us that they had the same issue that morning in another room and he just had to restar it, I wish we would've known that from the beginning so we didnt have to wait more than 6 hours. Area felt safe pool is amazing, the room like I said was beautiful but communication was poor and that made our stay terrible I'm definitely not coming back.
The room was beautiful, clean an quiet but we had a problem with our room being too hot, the AC wasn't working and there wasn't anyobody at the property who could help us, Edgar (who was there when we checked in left a few minutes after) I called the # that appears on their website page and spoke to Oliver. He couldn't tell me exactly what to do or how long Edgar was going to take to go back and check the units for us, we had 3 small children and it was really frustrating not being able to communicate directly with someone at front desk, so keep that in mind if you have any issue dont expect someone to be at front desk. We literally had to leave the room and stay in our rental car to cool off beacause room got super hot that it was just unbearable, an hour later my husband went back to the room to grab our things because we were too tired, and needed it to find another stay, it was getting dark and we were hungry, Edgar wasn't even answering Oliver's calls so we knew we had to look for a solution ourselves. As soon as my husband turned on the AC again it started cooling, thats why we stayed. Edgar got there almost at 11pm and told us that they had the same issue that morning in another room and he just had to restar it, I wish we would've known that from the beginning so we didnt have to wait more than 6 hours. Area felt safe pool is amazing, the room like I said was beautiful but communication was poor and that made our stay terrible I'm definitely not coming back.
6
Visti
5 de fev. de 2026
·
A estadia foi de 6 noites
Synes det er ærligt man ikke kan få nye håndklæder, samt pool området er langt fra det man ser på billeder. Yderligere er det ekstrem fugtigt på værelset
Synes det er ærligt man ikke kan få nye håndklæder, samt pool området er langt fra det man ser på billeder. Yderligere er det ekstrem fugtigt på værelset
6
Nermin
10 de jul. de 2025
·
A estadia foi de 6 noites
Location of the actual condo is in the middle of the "jungle". You will need the car if you are to stay here, as beach is about 7 to 8 km. Over all place was nice, pool was dirty.
Location of the actual condo is in the middle of the "jungle". You will need the car if you are to stay here, as beach is about 7 to 8 km. Over all place was nice, pool was dirty.
10
Nikhil
26 de dez. de 2024
·
A estadia foi de 4 noites
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
8
Jazmín Ivett
10 de out. de 2025
·
A estadia foi de 3 noites
El departamento excelente en cuanto a comodidad, aunque ya hace falta mantenimiento, la alberca demasiado descuidada además de que le falta fumigación por cucarachas enormes. Nuestro ingreso fue pésimo, tardamos más de 1 hora en que alguien nos abriera y recibiera, no había nadie para entregar la el depto y ni siquiera sabían que llegaríamos ni qué departamento nos darían.
El departamento excelente en cuanto a comodidad, aunque ya hace falta mantenimiento, la alberca demasiado descuidada además de que le falta fumigación por cucarachas enormes. Nuestro ingreso fue pésimo, tardamos más de 1 hora en que alguien nos abriera y recibiera, no había nadie para entregar la el depto y ni siquiera sabían que llegaríamos ni qué departamento nos darían.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem os apartamentos e a propriedade como muito limpos e bem conservados. Alguns relatam problemas, incluindo baratas ou insetos, odores mofados da umidade e limpeza ocasional incompleta de itens como o micro-ondas.
Avaliações dos hóspedes relacionadas
10
Addy Eugenia
8 de mai. de 2025
·
A estadia foi de 1 noite
Nos encantó, bien ubicada, zona tranquila. A unas esquinas hay tiendas y algunos restaurantes. La amabilidad de los hospedadores muy buena y la limpieza excelente. Nos sentimos muy cómodos, sin duda regresaremos aquí.
Nos encantó, bien ubicada, zona tranquila. A unas esquinas hay tiendas y algunos restaurantes. La amabilidad de los hospedadores muy buena y la limpieza excelente. Nos sentimos muy cómodos, sin duda regresaremos aquí.
8
VICTOR HUGO CHAVEZ
13 de jul. de 2025
·
A estadia foi de 7 noites
Me gustó la ubicación y la distribución de la propiedad y que cuenta con cocina. Los acabados son de calidad y en general es cómoda. El conserje resolvió temporalmente un problema que se presentó en el baño pero eso hizo que nuestra estancia no fuera del todo satisfactoria. Lo que no me gustó fue que hubo detalles en la limpieza como insectos muertos debajo de un sillón (cucaracha) y el mismo sillón tenía olor a humedad ya que el aire acondicionado gotea agua en una parte del mismo. El horno de microondas estaba sucio desde que llegamos y de hecho no lo usamos por lo mismo. No hay una comunicación ágil con el anfitrión.
Me gustó la ubicación y la distribución de la propiedad y que cuenta con cocina. Los acabados son de calidad y en general es cómoda. El conserje resolvió temporalmente un problema que se presentó en el baño pero eso hizo que nuestra estancia no fuera del todo satisfactoria. Lo que no me gustó fue que hubo detalles en la limpieza como insectos muertos debajo de un sillón (cucaracha) y el mismo sillón tenía olor a humedad ya que el aire acondicionado gotea agua en una parte del mismo. El horno de microondas estaba sucio desde que llegamos y de hecho no lo usamos por lo mismo. No hay una comunicación ágil con el anfitrión.
8
Benzion
10 de abr. de 2025
·
A estadia foi de 1 noite
The apartment is nice and clean I definitely recommend it.
The apartment is nice and clean I definitely recommend it.
10
Jeanette
30 de jun. de 2024
·
A estadia foi de 4 noites
Recommend it but just make sure to buy raid for the mosquitos
Recommend it but just make sure to buy raid for the mosquitos
10
Jillian J
5 de jan. de 2025
·
This is our second stay at the Kiki. We are a small family travelling with a child. We chose to return to the Kiki because of the cleanliness, style, and great communication. We love the humble atmosphere that is also very stylish. The cleanliness of the property and the rooms is of the highest level. We always feel safe in the condo as well. We love being immersed in the local culture and enjoying local restaurants and atmosphere. It’s a great place for families to stay and we will most likely return again sometime in the future.
This is our second stay at the Kiki. We are a small family travelling with a child. We chose to return to the Kiki because of the cleanliness, style, and great communication. We love the humble atmosphere that is also very stylish. The cleanliness of the property and the rooms is of the highest level. We always feel safe in the condo as well. We love being immersed in the local culture and enjoying local restaurants and atmosphere. It’s a great place for families to stay and we will most likely return again sometime in the future.
10
Miranda
27 de jun. de 2025
·
A estadia foi de 5 noites
I came here for my birthday and stayed for 5 days! It was truly one of the most beautiful places and everything was in perfect, clean condition!! Such a peaceful place. Will definitely be coming back and staying here again. Thank you so much! 😊
I came here for my birthday and stayed for 5 days! It was truly one of the most beautiful places and everything was in perfect, clean condition!! Such a peaceful place. Will definitely be coming back and staying here again. Thank you so much! 😊
10
Catherine
1 de ago. de 2023
·
A estadia foi de 1 noite
Simply PERFECT! Love the place, it was beautiful, clean, great location.
Simply PERFECT! Love the place, it was beautiful, clean, great location.
10
Justin
21 de mar. de 2025
·
A estadia foi de 6 noites
Enjoyed our stay. Quiet location. Clean apartment.
Enjoyed our stay. Quiet location. Clean apartment.
10
MaryAnn
29 de ago. de 2024
·
A estadia foi de 3 noites
Clean, safe, and lots of dining options.
Clean, safe, and lots of dining options.
8
Jazmín Ivett
10 de out. de 2025
·
A estadia foi de 3 noites
El departamento excelente en cuanto a comodidad, aunque ya hace falta mantenimiento, la alberca demasiado descuidada además de que le falta fumigación por cucarachas enormes. Nuestro ingreso fue pésimo, tardamos más de 1 hora en que alguien nos abriera y recibiera, no había nadie para entregar la el depto y ni siquiera sabían que llegaríamos ni qué departamento nos darían.
El departamento excelente en cuanto a comodidad, aunque ya hace falta mantenimiento, la alberca demasiado descuidada además de que le falta fumigación por cucarachas enormes. Nuestro ingreso fue pésimo, tardamos más de 1 hora en que alguien nos abriera y recibiera, no había nadie para entregar la el depto y ni siquiera sabían que llegaríamos ni qué departamento nos darían.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os apartamentos são espaçosos e confortáveis, com decoração moderna, camas grandes e cozinhas bem equipadas, adequadas para famílias. Alguns hóspedes mencionam pequenos problemas de manutenção, como capacidade limitada de água quente, reinicializações ocasionais do ar condicionado e umidade.
Avaliações dos hóspedes relacionadas
10
Perla
2 de jun. de 2025
·
A estadia foi de 3 noites
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
10
Kevin
26 de jan. de 2024
·
A estadia foi de 6 noites
Nice modern look and ever spacious! Loved it
Nice modern look and ever spacious! Loved it
8
Jose
7 de jun. de 2025
·
A estadia foi de 5 noites
The property was nice overall a great place to stay. We traveled with family and our kods enjoyed the second bedroom & good wifi. The pool could have used some cleaning but it was still a nice area to enjoy.
The property was nice overall a great place to stay. We traveled with family and our kods enjoyed the second bedroom & good wifi. The pool could have used some cleaning but it was still a nice area to enjoy.
8
VICTOR HUGO CHAVEZ
13 de jul. de 2025
·
A estadia foi de 7 noites
Me gustó la ubicación y la distribución de la propiedad y que cuenta con cocina. Los acabados son de calidad y en general es cómoda. El conserje resolvió temporalmente un problema que se presentó en el baño pero eso hizo que nuestra estancia no fuera del todo satisfactoria. Lo que no me gustó fue que hubo detalles en la limpieza como insectos muertos debajo de un sillón (cucaracha) y el mismo sillón tenía olor a humedad ya que el aire acondicionado gotea agua en una parte del mismo. El horno de microondas estaba sucio desde que llegamos y de hecho no lo usamos por lo mismo. No hay una comunicación ágil con el anfitrión.
Me gustó la ubicación y la distribución de la propiedad y que cuenta con cocina. Los acabados son de calidad y en general es cómoda. El conserje resolvió temporalmente un problema que se presentó en el baño pero eso hizo que nuestra estancia no fuera del todo satisfactoria. Lo que no me gustó fue que hubo detalles en la limpieza como insectos muertos debajo de un sillón (cucaracha) y el mismo sillón tenía olor a humedad ya que el aire acondicionado gotea agua en una parte del mismo. El horno de microondas estaba sucio desde que llegamos y de hecho no lo usamos por lo mismo. No hay una comunicación ágil con el anfitrión.
10
rose
15 de fev. de 2025
·
A estadia foi de 14 noites
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
10
Richard
21 de jul. de 2025
·
A estadia foi de 7 noites
I recently stayed at this property while on vacation at Tulum. I was very pleased with the room since it has 2 beds and kitchenette. It is located within 40 mins from the Tulum airport and within 15 mins from beaches and Tulum Center. I recommend you try this hotel if you need a place to stay while vacationing in Tulum.
I recently stayed at this property while on vacation at Tulum. I was very pleased with the room since it has 2 beds and kitchenette. It is located within 40 mins from the Tulum airport and within 15 mins from beaches and Tulum Center. I recommend you try this hotel if you need a place to stay while vacationing in Tulum.
10
Martimiano
19 de jul. de 2023
·
A estadia foi de 4 noites
Love my stay here .it was like a home away from home
Love my stay here .it was like a home away from home
10
Ricardo
31 de jul. de 2023
·
A estadia foi de 2 noites
Edificio nuevo, muy cómodo.
Edificio nuevo, muy cómodo.
10
Lisa
27 de abr. de 2025
·
A estadia foi de 6 noites
Our stay at Kiki Tulum was fantastic. We spent six nights there with our two teenage daughters and had an incredible experience. The rooms were clean, comfortable, and fully stocked with everything we needed, especially in the kitchen. The host was extremely helpful and always quick to respond to any questions. We would absolutely stay here again on a future trip to Tulum.
Our stay at Kiki Tulum was fantastic. We spent six nights there with our two teenage daughters and had an incredible experience. The rooms were clean, comfortable, and fully stocked with everything we needed, especially in the kitchen. The host was extremely helpful and always quick to respond to any questions. We would absolutely stay here again on a future trip to Tulum.
10
Nikhil
26 de dez. de 2024
·
A estadia foi de 4 noites
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os anfitriões e a equipe, incluindo Edgar e Olivier, são frequentemente elogiados por serem atenciosos e prestativos. No entanto, reclamações recorrentes citam check-ins atrasados ou sem assistência, presença limitada na recepção e falhas na comunicação.
Avaliações dos hóspedes relacionadas
10
Perla
2 de jun. de 2025
·
A estadia foi de 3 noites
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
Amazing !! We actually returned to stay more days in the property. Clean and everything works. Beds are comfy easy check in and out. My kids enjoyed the pool and I relaxed in rooftop. We also had dinner in the rooftop family table. Great memories
10
Addy Eugenia
8 de mai. de 2025
·
A estadia foi de 1 noite
Nos encantó, bien ubicada, zona tranquila. A unas esquinas hay tiendas y algunos restaurantes. La amabilidad de los hospedadores muy buena y la limpieza excelente. Nos sentimos muy cómodos, sin duda regresaremos aquí.
Nos encantó, bien ubicada, zona tranquila. A unas esquinas hay tiendas y algunos restaurantes. La amabilidad de los hospedadores muy buena y la limpieza excelente. Nos sentimos muy cómodos, sin duda regresaremos aquí.
10
Karen
10 de fev. de 2023
·
A estadia foi de 12 noites
The communication was good. The check in was easy and the manager Edgar was very helpful! We found the kitchen handy and used it a lot as we found Tulum super expensive to eat out as a family etc.
The communication was good. The check in was easy and the manager Edgar was very helpful! We found the kitchen handy and used it a lot as we found Tulum super expensive to eat out as a family etc.
10
Hitesh
12 de fev. de 2025
·
A estadia foi de 2 noites
Overall a nice stay with minor issues like nobody to receive us later in the night or lack of front desk support. Besides that, the actual stay was comfortable.
Overall a nice stay with minor issues like nobody to receive us later in the night or lack of front desk support. Besides that, the actual stay was comfortable.
10
Hymanot
23 de mar. de 2023
·
A estadia foi de 4 noites
Our stay was amazing. Especially one of the staff Edgar, was just simply amazing. He made our stay very pleasant and enjoyable. He was always willing to help with whatever we needed at any given time. Mucho Gracias Edgar!
Our stay was amazing. Especially one of the staff Edgar, was just simply amazing. He made our stay very pleasant and enjoyable. He was always willing to help with whatever we needed at any given time. Mucho Gracias Edgar!
6
Nataly
8 de mai. de 2023
·
A estadia foi de 1 noite
The room was beautiful, clean an quiet but we had a problem with our room being too hot, the AC wasn't working and there wasn't anyobody at the property who could help us, Edgar (who was there when we checked in left a few minutes after) I called the # that appears on their website page and spoke to Oliver. He couldn't tell me exactly what to do or how long Edgar was going to take to go back and check the units for us, we had 3 small children and it was really frustrating not being able to communicate directly with someone at front desk, so keep that in mind if you have any issue dont expect someone to be at front desk. We literally had to leave the room and stay in our rental car to cool off beacause room got super hot that it was just unbearable, an hour later my husband went back to the room to grab our things because we were too tired, and needed it to find another stay, it was getting dark and we were hungry, Edgar wasn't even answering Oliver's calls so we knew we had to look for a solution ourselves. As soon as my husband turned on the AC again it started cooling, thats why we stayed. Edgar got there almost at 11pm and told us that they had the same issue that morning in another room and he just had to restar it, I wish we would've known that from the beginning so we didnt have to wait more than 6 hours. Area felt safe pool is amazing, the room like I said was beautiful but communication was poor and that made our stay terrible I'm definitely not coming back.
The room was beautiful, clean an quiet but we had a problem with our room being too hot, the AC wasn't working and there wasn't anyobody at the property who could help us, Edgar (who was there when we checked in left a few minutes after) I called the # that appears on their website page and spoke to Oliver. He couldn't tell me exactly what to do or how long Edgar was going to take to go back and check the units for us, we had 3 small children and it was really frustrating not being able to communicate directly with someone at front desk, so keep that in mind if you have any issue dont expect someone to be at front desk. We literally had to leave the room and stay in our rental car to cool off beacause room got super hot that it was just unbearable, an hour later my husband went back to the room to grab our things because we were too tired, and needed it to find another stay, it was getting dark and we were hungry, Edgar wasn't even answering Oliver's calls so we knew we had to look for a solution ourselves. As soon as my husband turned on the AC again it started cooling, thats why we stayed. Edgar got there almost at 11pm and told us that they had the same issue that morning in another room and he just had to restar it, I wish we would've known that from the beginning so we didnt have to wait more than 6 hours. Area felt safe pool is amazing, the room like I said was beautiful but communication was poor and that made our stay terrible I'm definitely not coming back.
8
Leila
27 de dez. de 2024
·
A estadia foi de 2 noites
Comfortable place close to the main town. Host was quick to respond and was very helpful!
Comfortable place close to the main town. Host was quick to respond and was very helpful!
10
Lisa
27 de abr. de 2025
·
A estadia foi de 6 noites
Our stay at Kiki Tulum was fantastic. We spent six nights there with our two teenage daughters and had an incredible experience. The rooms were clean, comfortable, and fully stocked with everything we needed, especially in the kitchen. The host was extremely helpful and always quick to respond to any questions. We would absolutely stay here again on a future trip to Tulum.
Our stay at Kiki Tulum was fantastic. We spent six nights there with our two teenage daughters and had an incredible experience. The rooms were clean, comfortable, and fully stocked with everything we needed, especially in the kitchen. The host was extremely helpful and always quick to respond to any questions. We would absolutely stay here again on a future trip to Tulum.
10
Nikhil
26 de dez. de 2024
·
A estadia foi de 4 noites
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
8
Jazmín Ivett
10 de out. de 2025
·
A estadia foi de 3 noites
El departamento excelente en cuanto a comodidad, aunque ya hace falta mantenimiento, la alberca demasiado descuidada además de que le falta fumigación por cucarachas enormes. Nuestro ingreso fue pésimo, tardamos más de 1 hora en que alguien nos abriera y recibiera, no había nadie para entregar la el depto y ni siquiera sabían que llegaríamos ni qué departamento nos darían.
El departamento excelente en cuanto a comodidad, aunque ya hace falta mantenimiento, la alberca demasiado descuidada además de que le falta fumigación por cucarachas enormes. Nuestro ingreso fue pésimo, tardamos más de 1 hora en que alguien nos abriera y recibiera, no había nadie para entregar la el depto y ni siquiera sabían que llegaríamos ni qué departamento nos darían.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Bairro tranquilo e seguro, com mercearias, cafés e restaurantes a uma curta distância a pé e fácil acesso à cidade de Tulum; as praias geralmente exigem um carro.
Avaliações dos hóspedes relacionadas
10
Addy Eugenia
8 de mai. de 2025
·
A estadia foi de 1 noite
Nos encantó, bien ubicada, zona tranquila. A unas esquinas hay tiendas y algunos restaurantes. La amabilidad de los hospedadores muy buena y la limpieza excelente. Nos sentimos muy cómodos, sin duda regresaremos aquí.
Nos encantó, bien ubicada, zona tranquila. A unas esquinas hay tiendas y algunos restaurantes. La amabilidad de los hospedadores muy buena y la limpieza excelente. Nos sentimos muy cómodos, sin duda regresaremos aquí.
10
rose
15 de fev. de 2025
·
A estadia foi de 14 noites
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
We enjoyed our stay at Kiki Tulum very much. The property was very clean and we all felt very safe. We were in apt 8, so the pool was right outside our door. This was great for us and surprisingly we weren't bothered by when there were families/children playing in the pool. The hot water tank was small, so we had to stagger our showers a bit. There was no hot water at any of the sinks, so we boiled water in the kettle for washing dishes and shaving for the men. We ran into trouble with the air con, but Edgar was onsite and straightened it out immediately (user error). I would say the only real drawbacks were that there was only one key for the condo and although we managed to organize our time (2 couples) I think if I came back with 2 couples again, I would have to insist on 2keys, even if we had to pay a fee or deposit. Upon arrival, we found it very difficult to locate the building. The trees are beautiful, but could be cut back a bit. It took us 4 drive bus to eventually spot the sign on the building. Lastly, nothing to do with Kiki Tulum, but the sheer volume of trash everywhere, even this "really nice neighborhood", was overwhelming.
10
Takeshia LaShawn
27 de nov. de 2024
·
A estadia foi de 4 noites
Kiki Tulum was a great location for my family and I. We traveled with our kids, so it’s a great area for a family of 5. It’s quiet and you have a lot of things to do close by.
Kiki Tulum was a great location for my family and I. We traveled with our kids, so it’s a great area for a family of 5. It’s quiet and you have a lot of things to do close by.
10
Richard
21 de jul. de 2025
·
A estadia foi de 7 noites
I recently stayed at this property while on vacation at Tulum. I was very pleased with the room since it has 2 beds and kitchenette. It is located within 40 mins from the Tulum airport and within 15 mins from beaches and Tulum Center. I recommend you try this hotel if you need a place to stay while vacationing in Tulum.
I recently stayed at this property while on vacation at Tulum. I was very pleased with the room since it has 2 beds and kitchenette. It is located within 40 mins from the Tulum airport and within 15 mins from beaches and Tulum Center. I recommend you try this hotel if you need a place to stay while vacationing in Tulum.
10
Susanna
24 de dez. de 2023
·
A estadia foi de 6 noites
Liger font tæt på Centrum. Men langt gra stranden. Mange gode seværdigheder tæt på.
Liger font tæt på Centrum. Men langt gra stranden. Mange gode seværdigheder tæt på.
10
Justin
21 de mar. de 2025
·
A estadia foi de 6 noites
Enjoyed our stay. Quiet location. Clean apartment.
Enjoyed our stay. Quiet location. Clean apartment.
8
Leila
27 de dez. de 2024
·
A estadia foi de 2 noites
Comfortable place close to the main town. Host was quick to respond and was very helpful!
Comfortable place close to the main town. Host was quick to respond and was very helpful!
6
Nermin
10 de jul. de 2025
·
A estadia foi de 6 noites
Location of the actual condo is in the middle of the "jungle". You will need the car if you are to stay here, as beach is about 7 to 8 km. Over all place was nice, pool was dirty.
Location of the actual condo is in the middle of the "jungle". You will need the car if you are to stay here, as beach is about 7 to 8 km. Over all place was nice, pool was dirty.
10
Caren M
21 de out. de 2024
·
A estadia foi de 3 noites
We really enjoyed our stay in the condo. It was perfect for our two day stay right before our son's wedding. Olivier communicated extremely well and answered questions quickly. It's in a good location and easy distance to a store and restaurants. We would definitely stay again and would recommend it to friends.
We really enjoyed our stay in the condo. It was perfect for our two day stay right before our son's wedding. Olivier communicated extremely well and answered questions quickly. It's in a good location and easy distance to a store and restaurants. We would definitely stay again and would recommend it to friends.
10
Nikhil
26 de dez. de 2024
·
A estadia foi de 4 noites
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
We had a pleasant stay at Kiki for 4 nights. The check-in and check-out were smooth, parking was easy, and there is a grocery shop, a cafe, some restaurants, and a bike rental shop within easy walking distance. The interior has a nice layout, pleasing design, and great lighting. Plus, the terrace is nice too. The greenery does a great job of blocking out views of the surrounding buildings. One of the two showers in our room did not have hot water during our stay, but it was still a great experience and we'd do it again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Não há informações suficientes nas avaliações.
Avaliações dos hóspedes relacionadas
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Seren Ella
13 de jun. de 2026
·
A estadia foi de 13 noites
Best place to stay in Tulum! Gorgeous place. Had a fridge, stove, microwave, air conditioner in both rooms, two TV’s, high speed wifi, bikes to rent for the day for cheap! The top pool is so fun. Legit spent so much time on the top deck in the water and sun! Super kind people. They went above & beyond and really care about their guests. I’ll 100% be coming back, a dream place truly. It’s a rare find, don’t miss this gem! Best trip of my life thank you Kiki!
Best place to stay in Tulum! Gorgeous place. Had a fridge, stove, microwave, air conditioner in both rooms, two TV’s, high speed wifi, bikes to rent for the day for cheap! The top pool is so fun. Legit spent so much time on the top deck in the water and sun! Super kind people. They went above & beyond and really care about their guests. I’ll 100% be coming back, a dream place truly. It’s a rare find, don’t miss this gem! Best trip of my life thank you Kiki!
10
Alma Nidia Martinez
30 de mai. de 2026
·
A estadia foi de 5 noites
El lugar se te entrega en perfecto estado, cuenta con cocina y accesorios lo que hace que no te falte nada solo compramos nuestros insumos. Estuvimos muy agusto, y seguros, el lugar es agradable y muy tranquilo.
El lugar se te entrega en perfecto estado, cuenta con cocina y accesorios lo que hace que no te falte nada solo compramos nuestros insumos. Estuvimos muy agusto, y seguros, el lugar es agradable y muy tranquilo.
10
Jillian
6 de abr. de 2026
·
A estadia foi de 7 noites
This is our third time staying at the Kiki. We keep returning because of how consistently well kept, clean, and organized this apartment is. The communication with Oliver is outstanding. He always meets our expectation, and travelling as a family, sometimes we have a lot requests. The pool was necessary because of the seaweed at the beaches! We look forward to returning.
This is our third time staying at the Kiki. We keep returning because of how consistently well kept, clean, and organized this apartment is. The communication with Oliver is outstanding. He always meets our expectation, and travelling as a family, sometimes we have a lot requests. The pool was necessary because of the seaweed at the beaches! We look forward to returning.
6
Visti
5 de fev. de 2026
·
A estadia foi de 6 noites
Synes det er ærligt man ikke kan få nye håndklæder, samt pool området er langt fra det man ser på billeder. Yderligere er det ekstrem fugtigt på værelset
Synes det er ærligt man ikke kan få nye håndklæder, samt pool området er langt fra det man ser på billeder. Yderligere er det ekstrem fugtigt på værelset
10
Gabriela
15 de jan. de 2026
·
A estadia foi de 5 noites
Such a cute place
Such a cute place
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-09: NO DATA
- 2026-10-10: 69.61072752952576USD
- 2026-10-11: 70.87164623985291USD
- 2026-10-12: 72.09253408889771USD
- 2026-10-13: 71.40203485221863USD
- 2026-10-14: 73.1332937461853USD
- 2026-10-15: 73.43362563552857USD
- 2026-10-16: 76.41499529190064USD
- 2026-10-17: NO DATA
- 2026-10-18: 75.87529021987916USD
- 2026-10-19: 77.46645605697633USD
- 2026-10-20: 77.08617355880737USD
- 2026-10-21: 77.92679173049927USD
- 2026-10-22: 76.8159791343689USD
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- 2026-11-05: 133.14096937179568USD
- 2026-11-06: 121.36367373809816USD
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Check-in time starts at15:00Check-out time ends at12:00
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 495 at check-out. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Piscina
Quartos de não fumadores
Cofre
Aluguer de bicicletas
Atividades
Piscina
Jardim
Piscina exterior
Mobiliário de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraço
Geral
Quartos de não fumadores
Massagem
Sala familiar
Beach Sun Loungers
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Parking Onsite
Serviços
Cofre
Aluguer de bicicletas
Depósito de bagagem
Check-in/check-out expresso
Internet
Wi-fi gratuito