The Fives Oceanfront
US$ 272
/noite
Média para novembro
Preços para The Fives Oceanfront
Selecione datas para ver preços e disponibilidade
US$ 272
/noite
Média para novembro
Preços médios mensais
Em The Fives Oceanfront, o preço por noite é, em média, US$ 124 no mês mais barato (junho) e US$ 589 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 328 |
| fevereiro | US$ 589 |
| março | US$ 378 |
| abril | US$ 338 |
| maio | US$ 173 |
| junho | US$ 124 |
| julho | US$ 129 |
| agosto | US$ 136 |
| setembro | US$ 129 |
| outubro | US$ 136 |
| novembro | US$ 272 |
| dezembro | US$ 314 |
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nov. · US$ 272
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Mais caro: fevereiro (aprox. US$ 589)
Mais barato: junho (aprox. US$ 124)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi g...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e serviços para casamentos são algumas das comodidades adicionais disponíveis esta estância.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, assistência multilingue e armazenamento de bagagem. Há estacionamento com motorista grátis no local.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 3 bares/lounges.
Quartos
Sinta-se em casa num dos 93 quartos com ar condicionado, um minibar e Smart TV. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres com capacidade para computadores portáteis e de secretárias.
Localização
Ao alojar-se nThe Fives Oceanfront Riviera Maya - All Inclusive Optional em Puerto Morelos, ficará em frente à praia, apenas a alguns passos de Parque Nacional Arrecife de Puerto Morelos e a 11 minuto(s) a pé de Praia Ojo de Agua. Este resort de praia está a 1,2 km (0,8 mi) de Praça de Puerto Morelos e a 13,3 km (8,2 mi) de Baía de Petempich.
O que há nas proximidades
Parque Nacional Arrecife de Puerto Morelos(0.1 milhas)
Praia Ojo de Agua(0.5 milhas)
Praça de Puerto Morelos(0.8 milhas)
Iglesia Católica de San José(0.8 milhas)
Cooperativa de Artistas de Puerto Morelos(0.8 milhas)
Farol Inclinado(0.9 milhas)
Praia de Puerto Morelos(1.4 milhas)
Monumento Ruta de los Cenotes(3 milhas)
Jardim Botânico Dr. Alfredo Barrera Marín(2.6 milhas)
Cápsula del Tiempo del Santuario de la Esperanza(3.5 milhas)
Spa da Selva(3.5 milhas)
Baía de Petempich(8.2 milhas)
Campo de Golfe de Playa Paraiso(9.8 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya(9.9 milhas)
Clube de Campo de El Rey Polo(10.1 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(16.1 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(42.2 milhas)
Aeroporto Internacional de Tulum (TQO)(87.5 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Av. JAVIER ROJO GOMEZ SM 002 MZA 25 LT 1, Puerto Morelos, Estado de Quintana Roo, México
Parque Nacional Arrecife de Puerto Morelos (0.1 milhas)
Praia Ojo de Agua (0.5 milhas)
Praça de Puerto Morelos (0.8 milhas)
Iglesia Católica de San José (0.8 milhas)
Cooperativa de Artistas de Puerto Morelos (0.8 milhas)
Farol Inclinado (0.9 milhas)
Opções de quartos
5
Quarto Presidencial, 2 quartos, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 8
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto, 3 quartos, junto ao mar
Detalhes do quarto
2 Camas De Casal Extragrandes
, 2 Camas De Casal Grandes
e 1 Sofá-Cama
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Presidencial, 3 quartos, junto ao mar
Detalhes do quarto
2 Camas De Casal Extragrandes
, 2 Camas De Casal Grandes
e 1 Sofá-Cama
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
Quarto, 2 quartos, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 8
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
10
1 Bedroom Oceanview Residences
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
7
1 Bedroom Partial Oceanview Residences
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite Júnior
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
646 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre The Fives Oceanfront
8.6
Fabuloso
Com base em 528 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em muitas avaliações, o The Fives Oceanfront é elogiado pela simpatia da equipe, quartos espaçosos e modernos com vista, uma localização tranquila à beira-mar, a uma curta caminhada de Puerto Morelos, e piscinas relaxantes, incluindo um terraço panorâmico, com boa limpeza e custo-benefício no geral.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em muitas avaliações, o The Fives Oceanfront é elogiado pela simpatia da equipe, quartos espaçosos e modernos com vista, uma localização tranquila à beira-mar, a uma curta caminhada de Puerto Morelos, e piscinas relaxantes, incluindo um terraço panorâmico, com boa limpeza e custo-benefício no geral.
O padrão da qualidade da comida é variado: frequentemente a comida é boa, mas os restaurantes giram ou fecham cedo, os menus são limitados ou repetitivos, as esperas podem ser longas e a oferta all-inclusive é confusa ou restrita. O serviço é amplamente gentil, mas às vezes lento ou com falta de pessoal, a limpeza pode ser inconsistente e os hóspedes relatam problemas ocasionais de manutenção e pressão para participar de apresentações de vendas. Algas marinhas podem afetar a praia, embora ela seja limpa regularmente, e pode haver barulho de propriedades vizinhas; no geral, trata-se de uma estadia relaxante e boutique, ideal para relaxar à beira-mar.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Duas piscinas (incluindo uma no terraço com vista para o oceano) e acesso direto à praia são os destaques, e o spa recebe elogios. Alguns estabelecimentos têm horários limitados ou estão fechados, os bares podem fechar cedo, pode haver falta de espreguiçadeiras na piscina/praia e não há banheira de hidromassagem.
Avaliações dos hóspedes relacionadas
6
mray
27 de nov. de 2023
·
A estadia foi de 1 noite
The property is stunning. The customer service was great. The things I was highly disappointed by were my quality of sleep and access to the pool. I arrived in the evening and I always take an evening swim before bed at hotels. They are usually open until 10. The Fives pool was closed by 8pm. Such a disappointment to not be able to use the pool on a beautiful warm evening. Second was all the lights in my room. The smoke detector was directly over my bed and had a blinking green light. It was like a mini strobe light and very much impacted my ability to sleep well. Last, the prices were unclear and I was charged extra fees at the end of my stay that I had not expected. The sunrise is beautiful from the beach chairs but the staff cleans up seaweed at sunrise and they rake right in front of the chairs as the sun comes up. Its nice that they do this but they worked right in front of me so I had to move.
The property is stunning. The customer service was great. The things I was highly disappointed by were my quality of sleep and access to the pool. I arrived in the evening and I always take an evening swim before bed at hotels. They are usually open until 10. The Fives pool was closed by 8pm. Such a disappointment to not be able to use the pool on a beautiful warm evening. Second was all the lights in my room. The smoke detector was directly over my bed and had a blinking green light. It was like a mini strobe light and very much impacted my ability to sleep well. Last, the prices were unclear and I was charged extra fees at the end of my stay that I had not expected. The sunrise is beautiful from the beach chairs but the staff cleans up seaweed at sunrise and they rake right in front of the chairs as the sun comes up. Its nice that they do this but they worked right in front of me so I had to move.
10
Joanne
8 de set. de 2025
·
A estadia foi de 7 noites
The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!
The beach and the infinity pools were within walking distance from our room. The service staff was great. We went during the off season so food options were a bit limited. The food was mostly great and some were inconsistent. The best dessert was the tiramisu!
10
Anil
2 de out. de 2025
·
A estadia foi de 3 noites
The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.
The place was clean and nice. They had 2 pools and both were maintained properly with great views. Staff was friendly and greeting. Everything felt like home. I would definitely recommend this property to others for vacations.
8
Lisa-Marie
28 de set. de 2024
·
A estadia foi de 5 noites
Property was very nice and clean. The occupancy was low, there were not all dining options open for entire trip. We bought the all inclusive option, it was limited. Staff seemed stretched and limited, there was a tropical storm that came through. They were very nice in spite of this. We would stay again.. Only one pool open, roof top infinity pool/bar restaurant closed for repair.
Property was very nice and clean. The occupancy was low, there were not all dining options open for entire trip. We bought the all inclusive option, it was limited. Staff seemed stretched and limited, there was a tropical storm that came through. They were very nice in spite of this. We would stay again.. Only one pool open, roof top infinity pool/bar restaurant closed for repair.
10
John
12 de dez. de 2022
·
A estadia foi de 2 noites
The rooftop pool area and restaurant ;-)
The rooftop pool area and restaurant ;-)
10
MELISSA
1 de set. de 2025
·
A estadia foi de 1 noite
Localisation parfaite. Accueil parfait, personnel aimable et serviable. Chambre propre et bien équipée (coffre-fort, frigo, TV, sèche-cheveux, produits d'hygiène...). Cadeau de bienvenue (Prosecco + fraises). Soufflerie de la climatisation un peu bruyante et difficile à régler. Baies vitrées pas complètement hermétiques (crée de la buée à l'intérieur de la chambre). Deux piscines, celle sur le Rooftop a une vue incroyable. Plage nettoyée des sargasses. Petit dej correct.
Localisation parfaite. Accueil parfait, personnel aimable et serviable. Chambre propre et bien équipée (coffre-fort, frigo, TV, sèche-cheveux, produits d'hygiène...). Cadeau de bienvenue (Prosecco + fraises). Soufflerie de la climatisation un peu bruyante et difficile à régler. Baies vitrées pas complètement hermétiques (crée de la buée à l'intérieur de la chambre). Deux piscines, celle sur le Rooftop a une vue incroyable. Plage nettoyée des sargasses. Petit dej correct.
10
Lynn Diane
29 de mai. de 2024
·
A estadia foi de 14 noites
Architecture outstanding and effective. (Art in motion) Great staff and we took the breakfast plan, as we also enjoyed eating local cuisine. Only negative was the cleanliness of the main pool which also required a handrail. We do plan to return to the Fives.
Architecture outstanding and effective. (Art in motion) Great staff and we took the breakfast plan, as we also enjoyed eating local cuisine. Only negative was the cleanliness of the main pool which also required a handrail. We do plan to return to the Fives.
10
Javier
4 de set. de 2024
·
A estadia foi de 5 noites
Spa
Spa
10
Patrick
19 de jan. de 2025
·
A estadia foi de 7 noites
The food was excellent!! Service was excellent except room service slow one day. Beach is excellent with lounge chairs included. Service on beach was excellent. No hot tub. Great massage. Overall great experience!
The food was excellent!! Service was excellent except room service slow one day. Beach is excellent with lounge chairs included. Service on beach was excellent. No hot tub. Great massage. Overall great experience!
8
Kelly
3 de mar. de 2025
·
A estadia foi de 6 noites
Very nice hotel and location but it was more than we needed. We like to explore the area so barely spent any time there. We were disappointed that the rooftop bar was closed so early at 6 pm.
Very nice hotel and location but it was more than we needed. We like to explore the area so barely spent any time there. We were disappointed that the rooftop bar was closed so early at 6 pm.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os hóspedes geralmente encontram a propriedade e os quartos limpos, mas a limpeza pode ser inconsistente e alguns relatam problemas como lençóis manchados, odores ou demora na limpeza do quarto, juntamente com problemas ocasionais de manutenção.
Avaliações dos hóspedes relacionadas
8
Mariana
22 de jan. de 2025
·
A estadia foi de 3 noites
Experiencia decepcionante a pesar de la buena ubicación y la playa El hotel tiene una ubicación excelente y una playa hermosa, lo cual podría hacer que la experiencia fuera placentera. Sin embargo, el mal mantenimiento, el servicio deficiente y la falta de atención del staff hicieron que nuestra estancia no fuera tan agradable como esperábamos. Las habitaciones necesitan una renovación urgente, ya que el mobiliario está viejo y desgastado, las alfombras sucias y la limpieza es deficiente. Encontramos arena en la habitación, lo que demostraba que el servicio de limpieza no hacía bien su trabajo. El staff no estaba bien capacitado ni informado. Preguntamos sobre los horarios de los restaurantes y cada persona nos decía algo diferente; primero nos dijeron que cerraban a las 11, pero luego otra persona nos dijo que cerraban a las 11:30. Además, no había opciones de comida hasta las 12:30, lo cual es inaceptable en un hotel de este nivel. Cuando solicitamos información sobre camastros y sombrillas, el personal simplemente no sabía nada y ni siquiera intentaban buscar una respuesta. Otro gran problema fue el servicio en los restaurantes. Los meseros atendían mucho mejor y más rápido a los huéspedes norteamericanos, mientras que a nosotros nos ignoraban. Tardaron 30 minutos en traernos un ticket y más de una hora en servirnos un simple guacamole, a pesar de que el restaurante no estaba lleno.
Experiencia decepcionante a pesar de la buena ubicación y la playa El hotel tiene una ubicación excelente y una playa hermosa, lo cual podría hacer que la experiencia fuera placentera. Sin embargo, el mal mantenimiento, el servicio deficiente y la falta de atención del staff hicieron que nuestra estancia no fuera tan agradable como esperábamos. Las habitaciones necesitan una renovación urgente, ya que el mobiliario está viejo y desgastado, las alfombras sucias y la limpieza es deficiente. Encontramos arena en la habitación, lo que demostraba que el servicio de limpieza no hacía bien su trabajo. El staff no estaba bien capacitado ni informado. Preguntamos sobre los horarios de los restaurantes y cada persona nos decía algo diferente; primero nos dijeron que cerraban a las 11, pero luego otra persona nos dijo que cerraban a las 11:30. Además, no había opciones de comida hasta las 12:30, lo cual es inaceptable en un hotel de este nivel. Cuando solicitamos información sobre camastros y sombrillas, el personal simplemente no sabía nada y ni siquiera intentaban buscar una respuesta. Otro gran problema fue el servicio en los restaurantes. Los meseros atendían mucho mejor y más rápido a los huéspedes norteamericanos, mientras que a nosotros nos ignoraban. Tardaron 30 minutos en traernos un ticket y más de una hora en servirnos un simple guacamole, a pesar de que el restaurante no estaba lleno.
6
Shunda
2 de jan. de 2023
·
A estadia foi de 19.358 noites
This is a beautiful property but I was not satisfied with my check in wait time, the way my room was cleaned daily, the nose from the room above me.
This is a beautiful property but I was not satisfied with my check in wait time, the way my room was cleaned daily, the nose from the room above me.
10
Dana
1 de mar. de 2025
·
A estadia foi de 7 noites
We are travelers all around the year. Our special thanks go to Valeria at the front desk. She was very helpful and always resolved our small problems. Also special thanks to the cleaning stuff. The room was everyday in perfect clean condition. We will recommend the hotel.
We are travelers all around the year. Our special thanks go to Valeria at the front desk. She was very helpful and always resolved our small problems. Also special thanks to the cleaning stuff. The room was everyday in perfect clean condition. We will recommend the hotel.
6
Laurel
12 de jan. de 2025
·
A estadia foi de 6 noites
At the time I booked, the ad for this property was misleading regarding "all-inclusive." The information said the property was all inclusive, did not specify that the booking would not be all inclusive and nothing said I was unable to book my stay as all inclusive through Expedia and would need to pay extra to the property for this. After bokking, I called the property directly to confirm the details of my stay. They said that my booking was NOT all inclusive and to add that would be $150/day per person. At the time of our stay, the property only had 2 restaurants open. It is well located for walking into town (10-15 min) to MANY great local food establishments. We skipped adding the all inclusive option and are glad we did. We purchased food/ drinks from the Romarly Beach Club and were disappointed. We sampled most of the drinks on the menu and found even the simplist were poorly executed and not worth the purchase. The food was just servicable. The property and rooms are very clean. The property is beautiful/ the boutique size is a real benefit. We really enjoyed the beach area and rooftop pool, as well as sand volleyball. The room we booked included a kitchenette. Upon arrival we found there was an additional charge to turn on the stove. Also, the room AC runs continuously at 63 degrees unless you ask them to come turn off the power to it.
At the time I booked, the ad for this property was misleading regarding "all-inclusive." The information said the property was all inclusive, did not specify that the booking would not be all inclusive and nothing said I was unable to book my stay as all inclusive through Expedia and would need to pay extra to the property for this. After bokking, I called the property directly to confirm the details of my stay. They said that my booking was NOT all inclusive and to add that would be $150/day per person. At the time of our stay, the property only had 2 restaurants open. It is well located for walking into town (10-15 min) to MANY great local food establishments. We skipped adding the all inclusive option and are glad we did. We purchased food/ drinks from the Romarly Beach Club and were disappointed. We sampled most of the drinks on the menu and found even the simplist were poorly executed and not worth the purchase. The food was just servicable. The property and rooms are very clean. The property is beautiful/ the boutique size is a real benefit. We really enjoyed the beach area and rooftop pool, as well as sand volleyball. The room we booked included a kitchenette. Upon arrival we found there was an additional charge to turn on the stove. Also, the room AC runs continuously at 63 degrees unless you ask them to come turn off the power to it.
8
Roger
9 de fev. de 2026
·
A estadia foi de 1 noite
Clean room, courteous staff
Clean room, courteous staff
8
CATHERINE
17 de out. de 2025
·
A estadia foi de 3 noites
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
10
Lloyd
21 de mar. de 2024
·
A estadia foi de 3 noites
Beautiful room. Right on the beach. Rooms made up late each day but done nicely
Beautiful room. Right on the beach. Rooms made up late each day but done nicely
8
Pauline
19 de mai. de 2024
·
A estadia foi de 7 noites
Overall, I had a good experience. I took advantage of the all inclusive, but found the food not to be as good as I expected. I would say average. I spoke with a guest while there who stayed there 2 years ago and came back because of the food. She said there is quite a difference and that the food has really gone downhill since then. Also, for a weeks stay, there was not enough variety for that length of stay. The room was beautiful and in good condition. However, there was a Jacuzzi on my balcony, which I used only once because three out of the six jets did not work. Plus, apparently it leaked as I had a knock on the door from maintenance shortly after I used it because it was leaking to the unit below. I also had a leak in my bathroom ceiling and the maintenance team came and fixed right away. I found the maid service not up to par for this type of resort. There was actually one day when I did not receive service even though I had the sign on the door to make up the room. There is not enough cleaning staff at this hotel to service the rooms. Check in was supposed to be 3 PM but had to wait longer because the rooms had not been cleaned yet. The restaurant and bar staff were great and a big shout out to Eric…he is such a gem and hard worker. Actually the entire hotel staff were excellent. If I were to go back (not sure I would), I would not do the all inclusive.
Overall, I had a good experience. I took advantage of the all inclusive, but found the food not to be as good as I expected. I would say average. I spoke with a guest while there who stayed there 2 years ago and came back because of the food. She said there is quite a difference and that the food has really gone downhill since then. Also, for a weeks stay, there was not enough variety for that length of stay. The room was beautiful and in good condition. However, there was a Jacuzzi on my balcony, which I used only once because three out of the six jets did not work. Plus, apparently it leaked as I had a knock on the door from maintenance shortly after I used it because it was leaking to the unit below. I also had a leak in my bathroom ceiling and the maintenance team came and fixed right away. I found the maid service not up to par for this type of resort. There was actually one day when I did not receive service even though I had the sign on the door to make up the room. There is not enough cleaning staff at this hotel to service the rooms. Check in was supposed to be 3 PM but had to wait longer because the rooms had not been cleaned yet. The restaurant and bar staff were great and a big shout out to Eric…he is such a gem and hard worker. Actually the entire hotel staff were excellent. If I were to go back (not sure I would), I would not do the all inclusive.
4
shakiea m
10 de jul. de 2024
·
A estadia foi de 3 noites
The property is over rated the room had flies the room didn’t seem to be cleaned that well the sheets had stains and there was a moldy smell in the room. The food wasn’t good portions were small and food was below average. There was no activity’s to do very boring vibe. The staff was ok I wouldn’t recommend this hotel it was a total waste I think they are using the Marley name to attract guests very disappointed in my stay
The property is over rated the room had flies the room didn’t seem to be cleaned that well the sheets had stains and there was a moldy smell in the room. The food wasn’t good portions were small and food was below average. There was no activity’s to do very boring vibe. The staff was ok I wouldn’t recommend this hotel it was a total waste I think they are using the Marley name to attract guests very disappointed in my stay
10
Jamie
23 de nov. de 2024
·
A estadia foi de 4 noites
Love this place, will be back. Showers need work
Love this place, will be back. Showers need work
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, modernos e confortáveis, com varandas amplas e vista para o oceano. Alguns hóspedes mencionam barulho vindo de cima ou da rua e problemas ocasionais no quarto, como ar condicionado fraco ou banheiras de hidromassagem na varanda não aquecendo.
Avaliações dos hóspedes relacionadas
10
Thomas
24 de nov. de 2024
·
A estadia foi de 1 noite
Great beach and nice rooms.
Great beach and nice rooms.
10
Danae
19 de mai. de 2024
·
A estadia foi de 4 noites
The most beautiful property and rooms! All of the staff were friendly and attentive. I had no idea what to expect, as I wasn’t familiar with The Fives. It far surpassed what I considered possible for the price! The room was so much larger and nicer than any I’ve received at hotels in the US. We had a huge balcony with sitting area, sun chairs, and our own hot tub. Amazing.
The most beautiful property and rooms! All of the staff were friendly and attentive. I had no idea what to expect, as I wasn’t familiar with The Fives. It far surpassed what I considered possible for the price! The room was so much larger and nicer than any I’ve received at hotels in the US. We had a huge balcony with sitting area, sun chairs, and our own hot tub. Amazing.
8
CATHERINE
17 de out. de 2025
·
A estadia foi de 3 noites
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
10
John
8 de fev. de 2025
·
A estadia foi de 13 noites
The design and details of the building are beautiful and well thought out. Acoustics are soft, light indirect.
The design and details of the building are beautiful and well thought out. Acoustics are soft, light indirect.
10
Shareese
4 de mar. de 2024
·
A estadia foi de 3 noites
The Fives Oceanfront is the most beautiful resort I've stayed in a long time. The rooms were well designed and spacious. And the staff was extremely accommodating. Especially Valerie and Sarahi. Food could be better, but there are options and plenty of restaurants in walking distance. Overall a 10 out of 10 for me!
The Fives Oceanfront is the most beautiful resort I've stayed in a long time. The rooms were well designed and spacious. And the staff was extremely accommodating. Especially Valerie and Sarahi. Food could be better, but there are options and plenty of restaurants in walking distance. Overall a 10 out of 10 for me!
10
Elizabeth
19 de jan. de 2025
·
A estadia foi de 1 noite
Rente una junior suite en 7 mil pesos pero nos dieron una habitación que está dando a la calle. Los camiones y empleados te despiertan desde las 6 am con ruidos y se escucha todo lo que pasa en la calle.
Rente una junior suite en 7 mil pesos pero nos dieron una habitación que está dando a la calle. Los camiones y empleados te despiertan desde las 6 am con ruidos y se escucha todo lo que pasa en la calle.
8
Kevin
29 de mai. de 2024
·
A estadia foi de 2 noites
The staff was very nice and friendly. Shout out to Betty Flores for looking out for us from beginning to the end. My only complaint is I could hear people walking over my head and moving. Makes for a not so restful night. Wasn’t expecting that from a 4/5 star hotel with an Excellent review rating.
The staff was very nice and friendly. Shout out to Betty Flores for looking out for us from beginning to the end. My only complaint is I could hear people walking over my head and moving. Makes for a not so restful night. Wasn’t expecting that from a 4/5 star hotel with an Excellent review rating.
8
Jasmine
14 de abr. de 2025
·
A estadia foi de 3 noites
It was so nice , the food at the restaurants were pretty good if you aren’t a picky eater . The drinks were great and the staff was so nice! Amazing view! Only downside the jacuzzi tub on the patios of the room didn’t get hot .
It was so nice , the food at the restaurants were pretty good if you aren’t a picky eater . The drinks were great and the staff was so nice! Amazing view! Only downside the jacuzzi tub on the patios of the room didn’t get hot .
10
Naomi
3 de mai. de 2025
·
A estadia foi de 5 noites
loved my stay here the staff are so friendly and helpful, i got the cheapest room and it was massive. loved the adults only rooftop pool being right on the beach :)
loved my stay here the staff are so friendly and helpful, i got the cheapest room and it was massive. loved the adults only rooftop pool being right on the beach :)
10
Jamie
23 de nov. de 2024
·
A estadia foi de 4 noites
Love this place, will be back. Showers need work
Love this place, will be back. Showers need work
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática, atenciosa e preocupada com a segurança, mas as operações podem ser lentas ou desorganizadas, com problemas no check-in, serviço de quarto ineficiente, problemas de gestão e pressão para participar de apresentações de programas de associação ou multipropriedade.
Avaliações dos hóspedes relacionadas
10
Natalia Maria
11 de abr. de 2024
·
A estadia foi de 4 noites
This was my first solo trip and I had the greatest time! The staff was incredible, the hotel is super cute and I felt always very comfortable and safe. The food and drinks were pretty good, specially the coffee at Rowmarley. I booked a scuba trip through the hotel and that was also pretty nice. I'd go back in a heartbeat.
This was my first solo trip and I had the greatest time! The staff was incredible, the hotel is super cute and I felt always very comfortable and safe. The food and drinks were pretty good, specially the coffee at Rowmarley. I booked a scuba trip through the hotel and that was also pretty nice. I'd go back in a heartbeat.
10
Dana Lamont
28 de set. de 2025
·
A estadia foi de 3 noites
Had a very relaxing stay. Staff was EXCELLENT!!!!
Had a very relaxing stay. Staff was EXCELLENT!!!!
10
Kayla
30 de set. de 2025
·
A estadia foi de 3 noites
Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.
Staff was phenomenal and had great attention to detail. Room was clean and spacious, views were amazing. Walkable restaurants/bars, great excursion options. Felt safe here even as a solo traveler.
10
Blake
25 de jan. de 2024
·
A estadia foi de 8 noites
Wow where do we begin. This is our 2nd time coming to The Fives Oceanfront because we loved it so much and our 2nd time was even better than our first. Everything was wonderful, the beach, the pool, the food, our room, but none of this would be possible with the STAFF they’re the ones who make this resort AMAZING. To name a few of the people who took care of us Erick, Emir, George, Baldo, Carlos, Angel, Luisa, Moses/Moises!! We came with our 2 kids ages (4) & (9months) and they all were so caring and patient with us. Can’t wait to come back again.
Wow where do we begin. This is our 2nd time coming to The Fives Oceanfront because we loved it so much and our 2nd time was even better than our first. Everything was wonderful, the beach, the pool, the food, our room, but none of this would be possible with the STAFF they’re the ones who make this resort AMAZING. To name a few of the people who took care of us Erick, Emir, George, Baldo, Carlos, Angel, Luisa, Moses/Moises!! We came with our 2 kids ages (4) & (9months) and they all were so caring and patient with us. Can’t wait to come back again.
6
Bianca
31 de ago. de 2025
·
A estadia foi de 2 noites
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
6
Michael
15 de jun. de 2024
·
A estadia foi de 5 noites
2nd visit here based on the first visit. The property is amazing and the wait staff is incredible. Something has occurred in the last 9 months where the property seems to be Management heavy. Polite every day until you express a concern and then you seem to be invisible to them and you are no longer the same valued guest. Our ‘package’ was not explained at check in and come to find out we had a ‘meal plan’. An additional guest joined, and while the room capacity was 6 we were charged additional fees yet the additional guest did not get the same ‘meal plan’. I would stay again because of the wait staff, tet the Management Team needs a refresh. Lots of folks standing around watching the workers with a cell phone in hand - offer ZERO assistance to staff or guests. Unfortunately disappointed in this stay.
2nd visit here based on the first visit. The property is amazing and the wait staff is incredible. Something has occurred in the last 9 months where the property seems to be Management heavy. Polite every day until you express a concern and then you seem to be invisible to them and you are no longer the same valued guest. Our ‘package’ was not explained at check in and come to find out we had a ‘meal plan’. An additional guest joined, and while the room capacity was 6 we were charged additional fees yet the additional guest did not get the same ‘meal plan’. I would stay again because of the wait staff, tet the Management Team needs a refresh. Lots of folks standing around watching the workers with a cell phone in hand - offer ZERO assistance to staff or guests. Unfortunately disappointed in this stay.
10
Annie
25 de fev. de 2023
·
A estadia foi de 3 noites
Puerto Morelos is a nice small village not too far from the airport. The Fives in Puerto Morelos is a great place to stay but it is a 15 minute walk from centre town. There are a few restaurants at the hotel that have great food including vegan options. There is also great coffee at the hotel and a very small convenience store about 10 minute walk. There is an option to pay for all inclusive but we wanted to get out to centre town. The spa is good with various options. The overall feel of the hotel is great and peaceful (very nicely decorated, essential oils). Not too big. We had a suite which had a huge balcony with great views. Two things we found annoying and to be aware... First, one of the restaurants is owned by Bob Marley's son and they play Bob Marley non stop. We like Bob Marley but it gets long hearing the same songs over and over when seating at the beach or pool. Second, they have a travel program (Epic Travellers). The staff at the front (concierge) are nice but will try to pressure you to go to sales presentation.
Puerto Morelos is a nice small village not too far from the airport. The Fives in Puerto Morelos is a great place to stay but it is a 15 minute walk from centre town. There are a few restaurants at the hotel that have great food including vegan options. There is also great coffee at the hotel and a very small convenience store about 10 minute walk. There is an option to pay for all inclusive but we wanted to get out to centre town. The spa is good with various options. The overall feel of the hotel is great and peaceful (very nicely decorated, essential oils). Not too big. We had a suite which had a huge balcony with great views. Two things we found annoying and to be aware... First, one of the restaurants is owned by Bob Marley's son and they play Bob Marley non stop. We like Bob Marley but it gets long hearing the same songs over and over when seating at the beach or pool. Second, they have a travel program (Epic Travellers). The staff at the front (concierge) are nice but will try to pressure you to go to sales presentation.
10
Angelic
9 de set. de 2025
·
A estadia foi de 4 noites
The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront
The staff is amazing , Val and Majoo are the best , don't lose them they made the trip top notch , went above and beyond excellent serv, got me a hair appointment that was amazing!!! The new GM was a great addition as well! I've stayed there Many times and have seen a lot of changes . He was very present and expressed genuine concern. This was a solo trip , I feel safe and well taken care of at the fives oceanfront
8
Pauline
19 de mai. de 2024
·
A estadia foi de 7 noites
Overall, I had a good experience. I took advantage of the all inclusive, but found the food not to be as good as I expected. I would say average. I spoke with a guest while there who stayed there 2 years ago and came back because of the food. She said there is quite a difference and that the food has really gone downhill since then. Also, for a weeks stay, there was not enough variety for that length of stay. The room was beautiful and in good condition. However, there was a Jacuzzi on my balcony, which I used only once because three out of the six jets did not work. Plus, apparently it leaked as I had a knock on the door from maintenance shortly after I used it because it was leaking to the unit below. I also had a leak in my bathroom ceiling and the maintenance team came and fixed right away. I found the maid service not up to par for this type of resort. There was actually one day when I did not receive service even though I had the sign on the door to make up the room. There is not enough cleaning staff at this hotel to service the rooms. Check in was supposed to be 3 PM but had to wait longer because the rooms had not been cleaned yet. The restaurant and bar staff were great and a big shout out to Eric…he is such a gem and hard worker. Actually the entire hotel staff were excellent. If I were to go back (not sure I would), I would not do the all inclusive.
Overall, I had a good experience. I took advantage of the all inclusive, but found the food not to be as good as I expected. I would say average. I spoke with a guest while there who stayed there 2 years ago and came back because of the food. She said there is quite a difference and that the food has really gone downhill since then. Also, for a weeks stay, there was not enough variety for that length of stay. The room was beautiful and in good condition. However, there was a Jacuzzi on my balcony, which I used only once because three out of the six jets did not work. Plus, apparently it leaked as I had a knock on the door from maintenance shortly after I used it because it was leaking to the unit below. I also had a leak in my bathroom ceiling and the maintenance team came and fixed right away. I found the maid service not up to par for this type of resort. There was actually one day when I did not receive service even though I had the sign on the door to make up the room. There is not enough cleaning staff at this hotel to service the rooms. Check in was supposed to be 3 PM but had to wait longer because the rooms had not been cleaned yet. The restaurant and bar staff were great and a big shout out to Eric…he is such a gem and hard worker. Actually the entire hotel staff were excellent. If I were to go back (not sure I would), I would not do the all inclusive.
4
Mary
26 de fev. de 2024
·
A estadia foi de 2 noites
The Fives is a beautiful boutique hotel with amazing views. That’s the good. We had a 2 night reservation booked through Hotels.com. I chose the “pay at check in” option. (first mistake) 2 days before check in I received an email saying if I didn’t pay my balance within 24 hours my reservation would be cancelled. There was a link to the hotel reservation desk. That phone number didn’t work. Finally found a correct number to be told by the reservation representative to call back the next day. Physically went to the hotel the next morning to take care of the situation. The hotel concierge contacted reservations. They told me I couldn’t pay because it was a 3rd party reservation. I argued with him and he hung up on me. The concierge was finally able to get my bill paid. Check in is a pain. There is no front desk. You stand and wait until an employee notices you. We got our rooms, went up and found our key opened all of the rooms in our block. Our friends only opened our room. Went to lobby for reprogramming. Back up- still not right. Decided to deal with it when we went out. Suddenly our door opens and a random couple walks in. I’m naked. Went to the lobby, asked for management. Told no. After 3 more trips back and forth, another denial to speak to management, finally having stafff and security come with their laptops to reprogram the doors we had access to only the rooms we should. Their only comment to all of this was “sorry for the inconvenience”. Not acceptable, Fives!
The Fives is a beautiful boutique hotel with amazing views. That’s the good. We had a 2 night reservation booked through Hotels.com. I chose the “pay at check in” option. (first mistake) 2 days before check in I received an email saying if I didn’t pay my balance within 24 hours my reservation would be cancelled. There was a link to the hotel reservation desk. That phone number didn’t work. Finally found a correct number to be told by the reservation representative to call back the next day. Physically went to the hotel the next morning to take care of the situation. The hotel concierge contacted reservations. They told me I couldn’t pay because it was a 3rd party reservation. I argued with him and he hung up on me. The concierge was finally able to get my bill paid. Check in is a pain. There is no front desk. You stand and wait until an employee notices you. We got our rooms, went up and found our key opened all of the rooms in our block. Our friends only opened our room. Went to lobby for reprogramming. Back up- still not right. Decided to deal with it when we went out. Suddenly our door opens and a random couple walks in. I’m naked. Went to the lobby, asked for management. Told no. After 3 more trips back and forth, another denial to speak to management, finally having stafff and security come with their laptops to reprogram the doors we had access to only the rooms we should. Their only comment to all of this was “sorry for the inconvenience”. Not acceptable, Fives!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar e geralmente tranquila, a 10–15 minutos a pé ou de táxi da cidade e restaurantes de Puerto Morelos. Alguns mencionam a presença de algas marinhas e música alta ocasional vinda de uma propriedade vizinha.
Avaliações dos hóspedes relacionadas
8
ANGELA
24 de mar. de 2024
·
A estadia foi de 6 noites
Beautiful property right on the beach. Walkable distance to restaurants and shops. Easy access to Colonia, the local's town where authentic Mexican food can be found for a fraction of the price. Food and beverage prices were at least double the amount than in Colonia. Also cheaper options and larger portions found in walking distance.
Beautiful property right on the beach. Walkable distance to restaurants and shops. Easy access to Colonia, the local's town where authentic Mexican food can be found for a fraction of the price. Food and beverage prices were at least double the amount than in Colonia. Also cheaper options and larger portions found in walking distance.
10
Glennon
12 de fev. de 2023
·
A estadia foi de 7 noites
Great location, right on the beach at the end of the road from town. Taxi ride into town was a few dollars, or an easy walk. Very safe and quiet.
Great location, right on the beach at the end of the road from town. Taxi ride into town was a few dollars, or an easy walk. Very safe and quiet.
8
Steven
5 de jan. de 2025
·
A estadia foi de 4 noites
Nice clean property. Nice beach. Resort restaurant options and quality are the one huge negative. 15 minute walk to lots of dining options in town.
Nice clean property. Nice beach. Resort restaurant options and quality are the one huge negative. 15 minute walk to lots of dining options in town.
10
Neil
18 de nov. de 2025
·
A estadia foi de 1 noite
very nice hotel. Very classy. We enjoyed it a lot. It's very close to Porto Morales and you can walk there. The staff was great. The room was very nice.
very nice hotel. Very classy. We enjoyed it a lot. It's very close to Porto Morales and you can walk there. The staff was great. The room was very nice.
10
Mark
12 de nov. de 2023
·
A estadia foi de 2 noites
The property was wonderful. Sadly, the property next door played loud music most of the day which interfered with the ambience of the property.
The property was wonderful. Sadly, the property next door played loud music most of the day which interfered with the ambience of the property.
8
kathleen
13 de nov. de 2024
·
A estadia foi de 1 noite
Area around the hotel was very run down. But town was so nice lots of dining and bars. And beautiful beach
Area around the hotel was very run down. But town was so nice lots of dining and bars. And beautiful beach
10
Robert
9 de abr. de 2025
·
A estadia foi de 3 noites
The facility and staff made for a relaxing stay. The beach had a lot of seaweed, but it was perfectly cleaned throughout the day. The property was close enough to walk. Great places to eat were walkable.
The facility and staff made for a relaxing stay. The beach had a lot of seaweed, but it was perfectly cleaned throughout the day. The property was close enough to walk. Great places to eat were walkable.
10
Barbara
18 de dez. de 2024
·
A estadia foi de 6 noites
The Fives at Puerto Morelos was a lovely place to stay. Very clean, the staff were attentive and courteous and the location is very walkable to the rest of town. The in house restaurant has decent food, but the service was very chaotic on the evening we ate there. We ordered 1 salad and 2 entrees. My partners entree arrived quickly, but it was another half hour before the salad and my entree arrived after we asked a couple of times. Could have been a one off thing that evening, but we ate in and around town for the rest of our stay. Lots of great food locally.
The Fives at Puerto Morelos was a lovely place to stay. Very clean, the staff were attentive and courteous and the location is very walkable to the rest of town. The in house restaurant has decent food, but the service was very chaotic on the evening we ate there. We ordered 1 salad and 2 entrees. My partners entree arrived quickly, but it was another half hour before the salad and my entree arrived after we asked a couple of times. Could have been a one off thing that evening, but we ate in and around town for the rest of our stay. Lots of great food locally.
8
Todd Thomas
4 de mai. de 2025
·
A estadia foi de 5 noites
Truly one of the nicest hotels. Great location and proximity to town, food and service were good not great!
Truly one of the nicest hotels. Great location and proximity to town, food and service were good not great!
8
CARLOS
2 de ago. de 2023
·
A estadia foi de 1 noite
Great views. Seems like a very safe area. Many restaurants within 1/2 mile. I was surprised to realize that the town is totally quiete after 9-10 pm. Very peaceful place. I was hoping to nap in the afternoon but our fifth floor room was right under the rooftop and they play music until about 5-7pm. No big deal but still. Be aware that cocktails are the most expensive you'll find. I think we payed about 25 dls for one shot of Don Julio 70, for example. We had four in total. Do the math, spent 100 plus tip. You can walk to a few nearby restaurants and consume there instead. The hotel service and staff is very good. The mattresses are very, very comfortable. Beautiful sunsets, sunrises. During full moon, you're in for a treat.
Great views. Seems like a very safe area. Many restaurants within 1/2 mile. I was surprised to realize that the town is totally quiete after 9-10 pm. Very peaceful place. I was hoping to nap in the afternoon but our fifth floor room was right under the rooftop and they play music until about 5-7pm. No big deal but still. Be aware that cocktails are the most expensive you'll find. I think we payed about 25 dls for one shot of Don Julio 70, for example. We had four in total. Do the math, spent 100 plus tip. You can walk to a few nearby restaurants and consume there instead. The hotel service and staff is very good. The mattresses are very, very comfortable. Beautiful sunsets, sunrises. During full moon, you're in for a treat.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida costuma ser boa e à la carte, mas a variedade é limitada, os restaurantes giram ou fecham cedo, as esperas podem ser longas e as inclusões e cobranças do sistema all-inclusive são frequentemente confusas.
Avaliações dos hóspedes relacionadas
2
Olga
9 de abr. de 2025
·
A estadia foi de 6 noites
Very very bad dinning limitations
Very very bad dinning limitations
8
Lisa-Marie
28 de set. de 2024
·
A estadia foi de 5 noites
Property was very nice and clean. The occupancy was low, there were not all dining options open for entire trip. We bought the all inclusive option, it was limited. Staff seemed stretched and limited, there was a tropical storm that came through. They were very nice in spite of this. We would stay again.. Only one pool open, roof top infinity pool/bar restaurant closed for repair.
Property was very nice and clean. The occupancy was low, there were not all dining options open for entire trip. We bought the all inclusive option, it was limited. Staff seemed stretched and limited, there was a tropical storm that came through. They were very nice in spite of this. We would stay again.. Only one pool open, roof top infinity pool/bar restaurant closed for repair.
8
Steven
5 de jan. de 2025
·
A estadia foi de 4 noites
Nice clean property. Nice beach. Resort restaurant options and quality are the one huge negative. 15 minute walk to lots of dining options in town.
Nice clean property. Nice beach. Resort restaurant options and quality are the one huge negative. 15 minute walk to lots of dining options in town.
6
Laurel
12 de jan. de 2025
·
A estadia foi de 6 noites
At the time I booked, the ad for this property was misleading regarding "all-inclusive." The information said the property was all inclusive, did not specify that the booking would not be all inclusive and nothing said I was unable to book my stay as all inclusive through Expedia and would need to pay extra to the property for this. After bokking, I called the property directly to confirm the details of my stay. They said that my booking was NOT all inclusive and to add that would be $150/day per person. At the time of our stay, the property only had 2 restaurants open. It is well located for walking into town (10-15 min) to MANY great local food establishments. We skipped adding the all inclusive option and are glad we did. We purchased food/ drinks from the Romarly Beach Club and were disappointed. We sampled most of the drinks on the menu and found even the simplist were poorly executed and not worth the purchase. The food was just servicable. The property and rooms are very clean. The property is beautiful/ the boutique size is a real benefit. We really enjoyed the beach area and rooftop pool, as well as sand volleyball. The room we booked included a kitchenette. Upon arrival we found there was an additional charge to turn on the stove. Also, the room AC runs continuously at 63 degrees unless you ask them to come turn off the power to it.
At the time I booked, the ad for this property was misleading regarding "all-inclusive." The information said the property was all inclusive, did not specify that the booking would not be all inclusive and nothing said I was unable to book my stay as all inclusive through Expedia and would need to pay extra to the property for this. After bokking, I called the property directly to confirm the details of my stay. They said that my booking was NOT all inclusive and to add that would be $150/day per person. At the time of our stay, the property only had 2 restaurants open. It is well located for walking into town (10-15 min) to MANY great local food establishments. We skipped adding the all inclusive option and are glad we did. We purchased food/ drinks from the Romarly Beach Club and were disappointed. We sampled most of the drinks on the menu and found even the simplist were poorly executed and not worth the purchase. The food was just servicable. The property and rooms are very clean. The property is beautiful/ the boutique size is a real benefit. We really enjoyed the beach area and rooftop pool, as well as sand volleyball. The room we booked included a kitchenette. Upon arrival we found there was an additional charge to turn on the stove. Also, the room AC runs continuously at 63 degrees unless you ask them to come turn off the power to it.
6
Bianca
31 de ago. de 2025
·
A estadia foi de 2 noites
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
I property has went down hill over the years. Staff are rude. Restaurants on site are not always open. all inclusive is limited. Bars closed at 10pm. Room service was rude, slow and hardly answered the phone
8
CATHERINE
17 de out. de 2025
·
A estadia foi de 3 noites
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
Lovely, clean hotel, very spacious room with view of the sea. The staff were variable - guy at the bar is a legend and Israel was great helping me book trips. Loads of options and delicious food for breakfast, lunch and at the pool bar, but I’d imagine the dinner menu could get boring if you’re there on AI for more than a few days. All great quality and nice it’s all à la carte - no buffets in sight!! Overall, great value and enjoyable stay!
6
KATHRYN G
15 de jul. de 2025
·
A estadia foi de 4 noites
We really enjoyed our stay at The Fives. Food was okay, beach and pools were perfect, staff was friendly. It did seem like they didn’t have a great system for all inclusive guests. I didn’t like that you had to say your room number to everyone when ordering. Also a downside that they didn’t have any buffets for a quick bite. You always had to sit down and be waited on, just seemed like a waste of time.
We really enjoyed our stay at The Fives. Food was okay, beach and pools were perfect, staff was friendly. It did seem like they didn’t have a great system for all inclusive guests. I didn’t like that you had to say your room number to everyone when ordering. Also a downside that they didn’t have any buffets for a quick bite. You always had to sit down and be waited on, just seemed like a waste of time.
10
Daniel
14 de jan. de 2026
·
A estadia foi de 4 noites
Extremely high value for money. Great little hotel with personal service. Cute village. Highly recommend. Great breakfast. Only minus the very looong wait to get the food at all times.
Extremely high value for money. Great little hotel with personal service. Cute village. Highly recommend. Great breakfast. Only minus the very looong wait to get the food at all times.
6
Amber
31 de ago. de 2025
·
A estadia foi de 2 noites
Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.
Very nice resort with a nice view, small/ limited things to offer so I would say this is more for families or couples who only want to relax, not enough good food options included in the all inclusive.
8
Pauline
19 de mai. de 2024
·
A estadia foi de 7 noites
Overall, I had a good experience. I took advantage of the all inclusive, but found the food not to be as good as I expected. I would say average. I spoke with a guest while there who stayed there 2 years ago and came back because of the food. She said there is quite a difference and that the food has really gone downhill since then. Also, for a weeks stay, there was not enough variety for that length of stay. The room was beautiful and in good condition. However, there was a Jacuzzi on my balcony, which I used only once because three out of the six jets did not work. Plus, apparently it leaked as I had a knock on the door from maintenance shortly after I used it because it was leaking to the unit below. I also had a leak in my bathroom ceiling and the maintenance team came and fixed right away. I found the maid service not up to par for this type of resort. There was actually one day when I did not receive service even though I had the sign on the door to make up the room. There is not enough cleaning staff at this hotel to service the rooms. Check in was supposed to be 3 PM but had to wait longer because the rooms had not been cleaned yet. The restaurant and bar staff were great and a big shout out to Eric…he is such a gem and hard worker. Actually the entire hotel staff were excellent. If I were to go back (not sure I would), I would not do the all inclusive.
Overall, I had a good experience. I took advantage of the all inclusive, but found the food not to be as good as I expected. I would say average. I spoke with a guest while there who stayed there 2 years ago and came back because of the food. She said there is quite a difference and that the food has really gone downhill since then. Also, for a weeks stay, there was not enough variety for that length of stay. The room was beautiful and in good condition. However, there was a Jacuzzi on my balcony, which I used only once because three out of the six jets did not work. Plus, apparently it leaked as I had a knock on the door from maintenance shortly after I used it because it was leaking to the unit below. I also had a leak in my bathroom ceiling and the maintenance team came and fixed right away. I found the maid service not up to par for this type of resort. There was actually one day when I did not receive service even though I had the sign on the door to make up the room. There is not enough cleaning staff at this hotel to service the rooms. Check in was supposed to be 3 PM but had to wait longer because the rooms had not been cleaned yet. The restaurant and bar staff were great and a big shout out to Eric…he is such a gem and hard worker. Actually the entire hotel staff were excellent. If I were to go back (not sure I would), I would not do the all inclusive.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Christoffer Byberg
há 3 semanas
·
A estadia foi de 3 noites
Plus: - Venligt personale - Pænt hotel Minus: - Maden leveret via room service var kedelig og ikke noget specielt, ikke pengene værd. - Aircondition i studio virkede ikke, der var flere gange 16 grader, og en luftfugtighed på plus 85 konstant. Vi kunne ikke selv ændre temperaturen, da skærmen ikke virkede til at reagere. De forsøgt at løse det, men det blev ikke løst.
Plus: - Venligt personale - Pænt hotel Minus: - Maden leveret via room service var kedelig og ikke noget specielt, ikke pengene værd. - Aircondition i studio virkede ikke, der var flere gange 16 grader, og en luftfugtighed på plus 85 konstant. Vi kunne ikke selv ændre temperaturen, da skærmen ikke virkede til at reagere. De forsøgt at løse det, men det blev ikke løst.
2
Mauricio
há 4 semanas
·
A estadia foi de 1 noite
No tienen idea de servicio y atención al cliente, la propiedad está en malas condiciones! No desperdicien su dinero. Sobre todo la Recepsion tiene una persona muy poco capacitada y nos hizo perder más de 1 hr, mandándonos a habitación en malas condiciones e inservible. (El restaurante en la mañana bien ! El servicio y la calidad)
No tienen idea de servicio y atención al cliente, la propiedad está en malas condiciones! No desperdicien su dinero. Sobre todo la Recepsion tiene una persona muy poco capacitada y nos hizo perder más de 1 hr, mandándonos a habitación en malas condiciones e inservible. (El restaurante en la mañana bien ! El servicio y la calidad)
10
Juan Jose
1 de set. de 2026
·
A estadia foi de 1 noite
Todo excelente, muy buena atención fuimos y servicio
Todo excelente, muy buena atención fuimos y servicio
4
martin
7 de ago. de 2026
·
A estadia foi de 3 noites
Property is not well maintained
Property is not well maintained
10
Victor
30 de jul. de 2026
·
A estadia foi de 5 noites
Beautiful place, everyone was friendly and helpful. The Japanese restaurant was closed, the pool was great! This hotel is more for a relaxing stay with delicious food. Great for adults and teens, our ambassador Mariel was wonderful and helpful!
Beautiful place, everyone was friendly and helpful. The Japanese restaurant was closed, the pool was great! This hotel is more for a relaxing stay with delicious food. Great for adults and teens, our ambassador Mariel was wonderful and helpful!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-09: 148.23041165382386USD
- 2026-11-10: 101.49617625517274USD
- 2026-11-11: 81.17079242049408USD
- 2026-11-12: 103.46584544448854USD
- 2026-11-13: 120.22597866009522USD
- 2026-11-14: 122.53312997660065USD
- 2026-11-15: 103.46584544448854USD
- 2026-11-16: 103.68322226044465USD
- 2026-11-17: 103.46584544448854USD
- 2026-11-18: 120.6363313760605USD
- 2026-11-19: 164.07145221899415USD
- 2026-11-20: 320.49752258111573USD
- 2026-11-21: 287.27326949533085USD
- 2026-11-22: 164.07145221899415USD
- 2026-11-23: 164.0161945775757USD
- 2026-11-24: 164.02960017677307USD
- 2026-11-25: 164.0161945775757USD
- 2026-11-26: 118.95473778220368USD
- 2026-11-27: 120.3785333569336USD
- 2026-11-28: 101.57932674117279USD
- 2026-11-29: 79.5749980682602USD
- 2026-11-30: 80.20757371577454USD
- 2026-12-01: 227.94281285540774USD
- 2026-12-02: 205.02065203312685USD
- 2026-12-03: 239.67490951309205USD
- 2026-12-04: 239.50213569776918USD
- 2026-12-05: 110.64027684823608USD
- 2026-12-06: 110.62471647356415USD
- 2026-12-07: 93.87814216133881USD
- 2026-12-08: 106.73279167227173USD
- 2026-12-09: 101.57932674117279USD
- 2026-12-10: 103.46584544448854USD
- 2026-12-11: 110.62471647356415USD
- 2026-12-12: 108.66943232684326USD
- 2026-12-13: 104.88835496745301USD
- 2026-12-14: 103.46584544448854USD
- 2026-12-15: 104.89103779067231USD
- 2026-12-16: 104.95542554793549USD
- 2026-12-17: 104.88835496745301USD
- 2026-12-18: 104.89103779067231USD
- 2026-12-19: 110.62739929678345USD
- 2026-12-20: 110.47895826221466USD
- 2026-12-21: 108.44016591973114USD
- 2026-12-22: 101.57932674117279USD
- 2026-12-23: 93.87545933811951USD
- 2026-12-24: 285.9918168554077USD
- 2026-12-25: 285.9918168554077USD
- 2026-12-26: 286.7368070542603USD
- 2026-12-27: 285.9918168554077USD
- 2026-12-28: 436.47009369104006USD
- 2026-12-29: 286.88769243887333USD
- 2026-12-30: 305.2327183758545USD
- 2026-12-31: 303.85304885540774USD
- 2027-01-01: 324.2832842350159USD
- 2027-01-02: 286.88769243887333USD
- 2027-01-03: 211.39093485681153USD
- 2027-01-04: 211.39093485681153USD
- 2027-01-05: 210.5016002518616USD
- 2027-01-06: 210.48443018325807USD
- 2027-01-07: 210.55525671624758USD
- 2027-01-08: 211.18893104374695USD
- 2027-01-09: 210.48443018325807USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 7:00 às 19:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Estadia de animais de estimação: 25 USD por animal (varia consoante a duração da estadia)
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviço de quartos
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Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
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Serviços de limpeza
Instalações para banquetes
Cofre
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Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
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Mergulho
Pesca
Canoagem
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Música ao vivo
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Pool (Infinity)
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Pool (Rooftop)
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Estacionamento
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Serviço de transporte ao aeroporto
Serviço de estacionamento
Estacionamento gratuito
Internet
Wi-fi gratuito