Pullman Phu Quoc Beach Resort
US$179
/ night
Avg. for October
Prices for Pullman Phu Quoc Beach Resort
Select dates to see prices and availability
US$179
/ night
Avg. for October
Monthly average prices
Nightly prices at Pullman Phu Quoc Beach Resort average US$134 in the cheapest month (September) and US$421 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$421 |
| February | US$297 |
| March | US$192 |
| April | US$180 |
| May | US$157 |
| June | US$141 |
| July | US$141 |
| August | US$142 |
| September | US$134 |
| October | US$179 |
| November | US$206 |
| December | US$309 |
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Oct · US$179
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Most expensive: January (~US$421)
Cheapest: September (~US$134)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. This resort also fe...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and a ballroom.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Phu Quoc? This resort has 6135 square feet (570 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
Enjoy international cuisine at BEACH HOUSE, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 331 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Location
Located in Phu Quoc, Pullman Phu Quoc Beach Resort is by the ocean, within a 15-minute walk of Sonasea Beach and Waterfront Beach Square. This beach resort is 5.9 mi (9.5 km) from Phu Quoc Beach and 8.3 mi (13.4 km) from Sao Beach.
What's nearby
Sonasea Beach(0.6 Miles)
Waterfront Beach Square(0.7 Miles)
Sonasea Phu Quoc Night Market(1 Miles)
Suoi Tranh Waterfall(4 Miles)
Ngoc Hien Pearl Farm(5 Miles)
Phu Quoc Beach(5.9 Miles)
Long Beach Center(6.7 Miles)
Coi Nguon Museum(6.8 Miles)
Dam Beach(7.3 Miles)
Phu Quoc Prison(7.4 Miles)
Festive Bazaar Sunset Town(7.7 Miles)
Vinh Dam Port(7.9 Miles)
Ho Quoc Pagoda(7.9 Miles)
Bai Vong Port(8.1 Miles)
Kiss Bridge(8.2 Miles)
The preferred airport for Pullman Phu Quoc Beach Resort is Phu Quoc (PQC-Phu Quoc Intl.)(5.7 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Group 6 Ban Quy Hamlet Duong To Commune, Duong To, Vietnam
Sonasea Beach (0.6 Miles)
Waterfront Beach Square (0.7 Miles)
Sonasea Phu Quoc Night Market (1 Miles)
Suoi Tranh Waterfall (4 Miles)
Ngoc Hien Pearl Farm (5 Miles)
Phu Quoc Beach (5.9 Miles)
Guest reviews of Pullman Phu Quoc Beach Resort
8.9
Fabulous
Based on 4,478 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Pullman Phu Quoc Beach Resort, travelers highlight a modern, spacious beachfront property with an impressive pool, family friendly facilities and a varied, well liked breakfast, complemented by generally warm, attentive staff and convenient shuttles to key spots.
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What guests think
At Pullman Phu Quoc Beach Resort, travelers highlight a modern, spacious beachfront property with an impressive pool, family friendly facilities and a varied, well liked breakfast, complemented by generally warm, attentive staff and convenient shuttles to key spots.
Rooms are often spacious with good views and options like cabanas or ocean facing layouts, though some guests report poor soundproofing or occasional wear. Service earns strong praise, but some reviews cite slow restaurant times, buggy waits, or uneven communication and English ability. The beach and sea are beautiful yet sometimes marred by floating debris, and housekeeping quality can be inconsistent. Expect a polished, relaxing stay with most activities centered on the resort.
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AI-generated summary based on recent guest reviews
Facilities
Large resort with a huge, well maintained pool, beach access, family splash areas, pool bars, a decent gym and a good spa; free shuttles and airport transfers are available. Occasional downsides include loud music in some areas and waits for buggies.
Related guest reviews
10
Susanne
23 Nov 2025
·
Stayed 3 nights
Fint hotell med fine uteområder og et stort fint basseng med mange solsenger, i tillegg til en nydelig strand. Frokosten hadde et veldig godt utvalg. Et lite trekk for treg service med bestilling og opprydding på strandrestauranten. Hotellet har gratis transport til og fra flyplassen og til Sunset town og Duong Dong. Vi benyttet oss av den siste som dessverre viste seg å stoppe en halvtimes gåtur unna nattmarkedet. Dermed hadde vi kun halvannen time tilgjengelig før returen. Skulle vi tatt turen på nytt ville vi valgt å ta taxi/Grab tilbake. Alt i alt var vi veldig fornøyd og ville valgt dette hotellet igjen.
Fint hotell med fine uteområder og et stort fint basseng med mange solsenger, i tillegg til en nydelig strand. Frokosten hadde et veldig godt utvalg. Et lite trekk for treg service med bestilling og opprydding på strandrestauranten. Hotellet har gratis transport til og fra flyplassen og til Sunset town og Duong Dong. Vi benyttet oss av den siste som dessverre viste seg å stoppe en halvtimes gåtur unna nattmarkedet. Dermed hadde vi kun halvannen time tilgjengelig før returen. Skulle vi tatt turen på nytt ville vi valgt å ta taxi/Grab tilbake. Alt i alt var vi veldig fornøyd og ville valgt dette hotellet igjen.
8
Marcus
12 Jan 2026
·
Stayed 2 nights
5 star hotel in Phu Quok. Very large hotel complex, so don't expect very personal service. No one in the staff really remembers your name or recognises you here. They do their best to deliver what you ask for, but you're rarely positively surprised. The breakfast buffet could have had more bread assortments, the orange juice unfortunately tasted a bit watered out, OK egg station. Gym was ok. Not very clear water in the ocean here during our visit, so we mostly hung out by the pool.
5 star hotel in Phu Quok. Very large hotel complex, so don't expect very personal service. No one in the staff really remembers your name or recognises you here. They do their best to deliver what you ask for, but you're rarely positively surprised. The breakfast buffet could have had more bread assortments, the orange juice unfortunately tasted a bit watered out, OK egg station. Gym was ok. Not very clear water in the ocean here during our visit, so we mostly hung out by the pool.
10
John
17 Jan 2024
·
Stayed 4 nights
Although the hotel is a bit remotely located, they have excellent shuttle services to downtown, a mart, and Sonasea. They have a large swimming pool and a private beach that.my family loved. Staffs are very friendly and room is in good condition.
Although the hotel is a bit remotely located, they have excellent shuttle services to downtown, a mart, and Sonasea. They have a large swimming pool and a private beach that.my family loved. Staffs are very friendly and room is in good condition.
10
Irina
3 Aug 2022
·
Stayed 5 nights
Wunderschönes Hotel mit einer schönen weitläufigen Anlage. Sehr freundliches und aufmerksames Personal, schönes, sauberes Zimmer, Gym voll ausgestattet. Die Lage des Hotels war für mich ideal: ruhig und trotzdem gut gelegen, so dass man schnell in die Stadt fahren konnte. Sehr schöne Erfahrung, würde gerne wieder kommen.
Wunderschönes Hotel mit einer schönen weitläufigen Anlage. Sehr freundliches und aufmerksames Personal, schönes, sauberes Zimmer, Gym voll ausgestattet. Die Lage des Hotels war für mich ideal: ruhig und trotzdem gut gelegen, so dass man schnell in die Stadt fahren konnte. Sehr schöne Erfahrung, würde gerne wieder kommen.
10
Shyamsunder
30 Apr 2025
·
Stayed 5 nights
At the outset- Pullman Phu Quoc has a wonderful staff I cannot remember all names ( but all the staff are kind empathetic and accommodating) To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food ) The manager even sent our kid a get well soon with fresh fruits The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle , I might have missed out something but will definitely recommend and also come back in the future
At the outset- Pullman Phu Quoc has a wonderful staff I cannot remember all names ( but all the staff are kind empathetic and accommodating) To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food ) The manager even sent our kid a get well soon with fresh fruits The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle , I might have missed out something but will definitely recommend and also come back in the future
8
Joël
10 Jan 2026
·
Stayed 7 nights
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
8
SHINTARO
30 Jan 2025
·
Stayed 3 nights
Pool is really nice. They have splash area and also athletic area, so kids are really happy with it. During Tet holidays, not so crowded.
Pool is really nice. They have splash area and also athletic area, so kids are really happy with it. During Tet holidays, not so crowded.
10
Minkyu
10 Dec 2024
·
Stayed 3 nights
The resort is spacious and garden is well maintained. Swimming pool is also large and clean. Staffs are friendly. Food is great.
The resort is spacious and garden is well maintained. Swimming pool is also large and clean. Staffs are friendly. Food is great.
10
Laura
19 Feb 2026
·
Stayed 4 nights
The room was very nice and spacious. My kids enjoyed the beautiful bathtub. The staff was incredibly friendly and helpful. The breakfast was great! And the pool and beach options were perfect for us. We would definitely stay at the Pullman again!
The room was very nice and spacious. My kids enjoyed the beautiful bathtub. The staff was incredibly friendly and helpful. The breakfast was great! And the pool and beach options were perfect for us. We would definitely stay at the Pullman again!
10
IK JUN
6 Feb 2026
·
Stayed 3 nights
직원들 모두 친절함. 룸컨디션은 괜찮지만 기후때문에 어쩔 수 없이 녹이 슬거나 부식된 곳들이 몇군데 있었음. 조식은 전반적으로 만족스러움. 야외 수영장이 잘 관리되어 좋음.
직원들 모두 친절함. 룸컨디션은 괜찮지만 기후때문에 어쩔 수 없이 녹이 슬거나 부식된 곳들이 몇군데 있었음. 조식은 전반적으로 만족스러움. 야외 수영장이 잘 관리되어 좋음.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe clean rooms and well kept grounds, but housekeeping can be inconsistent, with late cleaning, sandy floors, ants, or missed details like stained upholstery. Overall maintenance shows minor wear in places.
Related guest reviews
10
JA
13 Feb 2024
·
Stayed 2 nights
수영장관리도 잘되고 숙소도 쾌적하고 음식도 맛있음. 그러나 세면대에 개미들이 있었음. 직원들은 매우 친절하고 식사메뉴도 다양함 그러나 닭쌀국수는 당면을 쓰고 육수가 싱거움 베트남대표음식이 더 맛있길 바람~또 오고싶은곳
수영장관리도 잘되고 숙소도 쾌적하고 음식도 맛있음. 그러나 세면대에 개미들이 있었음. 직원들은 매우 친절하고 식사메뉴도 다양함 그러나 닭쌀국수는 당면을 쓰고 육수가 싱거움 베트남대표음식이 더 맛있길 바람~또 오고싶은곳
10
Mirka
26 Dec 2025
·
Stayed 11 nights
Relaxing enviroment, pleasant and helpfull staff. Room was clean and views are breath taking.
Relaxing enviroment, pleasant and helpfull staff. Room was clean and views are breath taking.
8
KOUNGIN
28 Jan 2025
·
Stayed 2 nights
방. 바닥. 청소상태가. 별로라고 생각합니다. 수영장하고 칵테일은 좋았어요
방. 바닥. 청소상태가. 별로라고 생각합니다. 수영장하고 칵테일은 좋았어요
8
Kenana
21 Apr 2025
·
Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground. But overall really great resort and definitely recommend staying there while in Phu Quoc.
Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground. But overall really great resort and definitely recommend staying there while in Phu Quoc.
10
Eduardo
11 Jun 2025
·
Stayed 3 nights
Quarto muito confortável porém o sofá estava todo manchado , funcionários extremamente gentis e prestativos , estrutura do hotel excelente porém a área da praia em frente ao hotel estava imunda , um contraste com a limpeza dos demais ambientes
Quarto muito confortável porém o sofá estava todo manchado , funcionários extremamente gentis e prestativos , estrutura do hotel excelente porém a área da praia em frente ao hotel estava imunda , um contraste com a limpeza dos demais ambientes
10
Patrick
9 Jan 2026
·
Stayed 6 nights
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight.
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight.
10
Arshia
28 Nov 2025
·
Stayed 5 nights
Die Anlage war traumhaft, direkt in der Nähe eines Strandes mit weißem Sand gelegen. Das Hotel wurde erst vor ein paar Jahren gebaut und sieht dementsprechend auch neu und gepflegt aus. Unser Zimmer war sehr gut und sauber. Das Frühstück war das Beste, das wir in unseren drei Wochen in Vietnam hatten. Die Preise für das Mittag- und Abendessen fand ich allerdings sehr teuer im Vergleich zu dem, was man bekommt. Das Personal war wie überall in Vietnam sehr freundlich, aber der Service für ein 5-Sterne-Hotel fanden wir nicht ausreichend. Die Englischkenntnisse waren auch sehr schlecht, was für uns eigentlich kein Problem wäre, aber das erwartet man in einem 5-Sterne-Hotel.
Die Anlage war traumhaft, direkt in der Nähe eines Strandes mit weißem Sand gelegen. Das Hotel wurde erst vor ein paar Jahren gebaut und sieht dementsprechend auch neu und gepflegt aus. Unser Zimmer war sehr gut und sauber. Das Frühstück war das Beste, das wir in unseren drei Wochen in Vietnam hatten. Die Preise für das Mittag- und Abendessen fand ich allerdings sehr teuer im Vergleich zu dem, was man bekommt. Das Personal war wie überall in Vietnam sehr freundlich, aber der Service für ein 5-Sterne-Hotel fanden wir nicht ausreichend. Die Englischkenntnisse waren auch sehr schlecht, was für uns eigentlich kein Problem wäre, aber das erwartet man in einem 5-Sterne-Hotel.
8
Clarissa
21 Dec 2024
·
Stayed 5 nights
First time staying at a Pullman hotel so I’m not sure if how much they had for families was normal, but this Pullman hotel was Very good for families with small children. We could easily let our almost three year old explore the pool while we stood from a distance. Multiple levels of water height and lots of room for the little ones to play. They even had a bubble machine that blew massive bubbles into the water. The beach also catered to families with kids by allowing strollers to access the ocean by way of a board walk to the water, to the beach chairs, to grassy areas. The staff were so kind and curious. It made up for some of the issues with cleanliness. Welcome drinks were dirty when we arrived, it was hard to get our room cleaned, called three times one day just to have them come clean the room. Cigarette butts in the chair on the patio; never cleaned up. The floor to our room made your feet black for the first three days until we came in from the pool or out of the shower where we had to mop up the floor. All in all, I would return with small kids. Just a few issues with room cleanliness.
First time staying at a Pullman hotel so I’m not sure if how much they had for families was normal, but this Pullman hotel was Very good for families with small children. We could easily let our almost three year old explore the pool while we stood from a distance. Multiple levels of water height and lots of room for the little ones to play. They even had a bubble machine that blew massive bubbles into the water. The beach also catered to families with kids by allowing strollers to access the ocean by way of a board walk to the water, to the beach chairs, to grassy areas. The staff were so kind and curious. It made up for some of the issues with cleanliness. Welcome drinks were dirty when we arrived, it was hard to get our room cleaned, called three times one day just to have them come clean the room. Cigarette butts in the chair on the patio; never cleaned up. The floor to our room made your feet black for the first three days until we came in from the pool or out of the shower where we had to mop up the floor. All in all, I would return with small kids. Just a few issues with room cleanliness.
10
Thieu yen
28 Sept 2025
·
Stayed 2 nights
Rent och fint
Rent och fint
10
EUN HEE
21 Feb 2026
·
Stayed 5 nights
객실은 깨끗하고 좋았어요.직원들도 친절하고 조식이나 다른 음식도 대체로 맛있어요.
객실은 깨끗하고 좋았어요.직원들도 친절하고 조식이나 다른 음식도 대체로 맛있어요.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with pleasing views and options like cabanas or ocean facing layouts. However, several guests note weak soundproofing and firm bedding, and a few mention minor wear.
Related guest reviews
10
Michael
4 Jan 2025
·
Stayed 3 nights
Great hotel, excellent staff, excellent perks with Accor plus. Rooms were very nice and spacious but pillows slightly too soft
Great hotel, excellent staff, excellent perks with Accor plus. Rooms were very nice and spacious but pillows slightly too soft
10
Melanie
14 Nov 2024
·
Stayed 6 nights
Pullman Phu Quoc is an immaculate luxury resort in the south of Phu island. I stayed in one of their ocean facing premium rooms on the 8th floor where I enjoyed beautiful sunsets from near the top floor. The room itself had modern amenities and the staff and room service were impeccable. The hotel itself was the same: Beautiful grounds with plenty of pools and a private beach area. There are two restaurants: salt & pepper, which was great, and mad cow, which had excellent staff and views but rather mediocre food, especially for the price. I highly recommend this resort but consider that it is pretty remote, as much of the shopping and entertainment are in Phu city and the north of the island. But there is a free shuttle around the island that stops at the resort and the resort’s shuttle is very accommodating.
Pullman Phu Quoc is an immaculate luxury resort in the south of Phu island. I stayed in one of their ocean facing premium rooms on the 8th floor where I enjoyed beautiful sunsets from near the top floor. The room itself had modern amenities and the staff and room service were impeccable. The hotel itself was the same: Beautiful grounds with plenty of pools and a private beach area. There are two restaurants: salt & pepper, which was great, and mad cow, which had excellent staff and views but rather mediocre food, especially for the price. I highly recommend this resort but consider that it is pretty remote, as much of the shopping and entertainment are in Phu city and the north of the island. But there is a free shuttle around the island that stops at the resort and the resort’s shuttle is very accommodating.
10
Jamie
11 Oct 2025
·
Stayed 6 nights
From the moment we arrived until the moment we left, we had a fantastic experience at this hotel. The staff were all so lovely and could not do enough to help us during our stay. The cabana room was fantastic - very spacious, well equipped and with a lovely outside area with pool access. The beach and pool were beautiful with plenty of beds and towels available. The food was really good in all of the restaurants, especially mad cow. Having complementary access to the daily connectivity hour, with free drinks and canapés, was a lovely unexpected touch. Overall we had a truly wonderful stay. A special thank you to Lam who looked after us at breakfast each morning and ensured we had a great table, as well as Ryan, Phuc and Xoan who kept the drinks flowing at the connectivity hour.
From the moment we arrived until the moment we left, we had a fantastic experience at this hotel. The staff were all so lovely and could not do enough to help us during our stay. The cabana room was fantastic - very spacious, well equipped and with a lovely outside area with pool access. The beach and pool were beautiful with plenty of beds and towels available. The food was really good in all of the restaurants, especially mad cow. Having complementary access to the daily connectivity hour, with free drinks and canapés, was a lovely unexpected touch. Overall we had a truly wonderful stay. A special thank you to Lam who looked after us at breakfast each morning and ensured we had a great table, as well as Ryan, Phuc and Xoan who kept the drinks flowing at the connectivity hour.
10
Tameem
7 Nov 2025
·
Stayed 4 nights
The room was amazing
The room was amazing
10
Dipesh
20 Jul 2025
·
Stayed 9 nights
The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.
The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.
10
Konstantin
11 Apr 2024
·
Stayed 6 nights
Wir waren positiv überrascht, die Hotelgröße mögen wir eigentlich gar nicht, auf Phu Quoc ist es aber nahezu unmöglich ein 5 Sterne Hotel zu bekommen, welches nicht so ein Bunker ist. Dafür ist die Anlage echt traumhaft gestaltet. Einiges an Fliesen, Gebäude und auch Einrichtungen ist aber schon eher stark abgenutzt und müsste generalüberholt werden. Nur streichen hilft da nicht. Was leider gar nicht geht ist der Strand. Dieser ist an sich, super schön. Aber das Meer ist voll mit Plastiktüten und anderem Schmutz und das Personal, aber auch das Hotelmanagement tun nicht wirklich was dagegen. Ebenso verhält es sich mit dem Strand, voll mit Müll, Zigaretten, Plastik und leider sogar Glasscherben.
Wir waren positiv überrascht, die Hotelgröße mögen wir eigentlich gar nicht, auf Phu Quoc ist es aber nahezu unmöglich ein 5 Sterne Hotel zu bekommen, welches nicht so ein Bunker ist. Dafür ist die Anlage echt traumhaft gestaltet. Einiges an Fliesen, Gebäude und auch Einrichtungen ist aber schon eher stark abgenutzt und müsste generalüberholt werden. Nur streichen hilft da nicht. Was leider gar nicht geht ist der Strand. Dieser ist an sich, super schön. Aber das Meer ist voll mit Plastiktüten und anderem Schmutz und das Personal, aber auch das Hotelmanagement tun nicht wirklich was dagegen. Ebenso verhält es sich mit dem Strand, voll mit Müll, Zigaretten, Plastik und leider sogar Glasscherben.
8
WING SUEN
18 Feb 2026
·
Stayed 2 nights
房間行整潔，景觀非常好，但洗手間完全沒有隔音，睡在床上，洗手間內所做大小事均能聽得一清二楚，就看你是否介意、是否容易被吵醒吧
房間行整潔，景觀非常好，但洗手間完全沒有隔音，睡在床上，洗手間內所做大小事均能聽得一清二楚，就看你是否介意、是否容易被吵醒吧
10
Laura
19 Feb 2026
·
Stayed 4 nights
The room was very nice and spacious. My kids enjoyed the beautiful bathtub. The staff was incredibly friendly and helpful. The breakfast was great! And the pool and beach options were perfect for us. We would definitely stay at the Pullman again!
The room was very nice and spacious. My kids enjoyed the beautiful bathtub. The staff was incredibly friendly and helpful. The breakfast was great! And the pool and beach options were perfect for us. We would definitely stay at the Pullman again!
8
Niels
6 Feb 2026
·
Stayed 3 nights
Imødekommende personale, men dårlige til engelsk. Hotellet er fint og strand og pool udmærkede. Der savnes en voksen pool. Mange russere. Temmelig lydt; brug af badekar ovenpå larmede meget og generelt ikke særlig godt lyddæmpet værelse. Faste, nærmest hårde senge. Fint for os, men næppe for alle. Stort udvalg af asiatisk morgenmad men ringe udvalg af fx ost, müsli, juice og ordentligt brød. Irriterende musik i elevatorer og musik der spillede i loop ved poolen samt dj ved aften restauranten. Udenfor hotellets område er der intet og generelt er øen ikke spændende - man kommer for strand/pool og afslapning.
Imødekommende personale, men dårlige til engelsk. Hotellet er fint og strand og pool udmærkede. Der savnes en voksen pool. Mange russere. Temmelig lydt; brug af badekar ovenpå larmede meget og generelt ikke særlig godt lyddæmpet værelse. Faste, nærmest hårde senge. Fint for os, men næppe for alle. Stort udvalg af asiatisk morgenmad men ringe udvalg af fx ost, müsli, juice og ordentligt brød. Irriterende musik i elevatorer og musik der spillede i loop ved poolen samt dj ved aften restauranten. Udenfor hotellets område er der intet og generelt er øen ikke spændende - man kommer for strand/pool og afslapning.
10
YEN-HUA
8 Oct 2024
·
Stayed 2 nights
美美的泳池，乾淨且緩坡的白色沙灘，房間漂亮，稍微美中不足就是走廊的聲音容易傳入房間。
美美的泳池，乾淨且緩坡的白色沙灘，房間漂亮，稍微美中不足就是走廊的聲音容易傳入房間。
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, proactive and helpful, with some standout problem resolution. A minority report slower restaurant service, buggy delays, or communication and English limitations, especially in a large, busy resort.
Related guest reviews
8
Kei
23 Nov 2025
·
Stayed 2 nights
サービスのよいスタッフと、イマイチなスタッフがいる。 館内は清潔で、施設もよいので、スタッフの全体的なサービス向上を望む。
サービスのよいスタッフと、イマイチなスタッフがいる。 館内は清潔で、施設もよいので、スタッフの全体的なサービス向上を望む。
10
Rod
25 Dec 2025
·
Stayed 4 nights
Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
8
Marcus
12 Jan 2026
·
Stayed 2 nights
5 star hotel in Phu Quok. Very large hotel complex, so don't expect very personal service. No one in the staff really remembers your name or recognises you here. They do their best to deliver what you ask for, but you're rarely positively surprised. The breakfast buffet could have had more bread assortments, the orange juice unfortunately tasted a bit watered out, OK egg station. Gym was ok. Not very clear water in the ocean here during our visit, so we mostly hung out by the pool.
5 star hotel in Phu Quok. Very large hotel complex, so don't expect very personal service. No one in the staff really remembers your name or recognises you here. They do their best to deliver what you ask for, but you're rarely positively surprised. The breakfast buffet could have had more bread assortments, the orange juice unfortunately tasted a bit watered out, OK egg station. Gym was ok. Not very clear water in the ocean here during our visit, so we mostly hung out by the pool.
10
Shyamsunder
30 Apr 2025
·
Stayed 5 nights
At the outset- Pullman Phu Quoc has a wonderful staff I cannot remember all names ( but all the staff are kind empathetic and accommodating) To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food ) The manager even sent our kid a get well soon with fresh fruits The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle , I might have missed out something but will definitely recommend and also come back in the future
At the outset- Pullman Phu Quoc has a wonderful staff I cannot remember all names ( but all the staff are kind empathetic and accommodating) To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food ) The manager even sent our kid a get well soon with fresh fruits The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle , I might have missed out something but will definitely recommend and also come back in the future
6
Michael
11 Feb 2025
·
Stayed 4 nights
Verglichen mit anderen 5-Sterne-Hotels eher am unteren Rand. Leider durchgängig von morgens bis abends sehr laute Musik, die zudem auch sehr „hektisch“ war. Letztlich nur mit Air Pods Geräuschunterdrückung auszuhalten. Verdreckte Sitzpolster in den Restaurants und Poolliegen. Service am Pool top, am Strand gar kein Bedien-Service dafür faule junge Männer, die nicht hilfsbereit waren. Gäste über 80 % aus China. Ausserhalb des Hotels nur Brachland, mann muss mindestens 20 min laufen, bis Geschäfte kommen. .
Verglichen mit anderen 5-Sterne-Hotels eher am unteren Rand. Leider durchgängig von morgens bis abends sehr laute Musik, die zudem auch sehr „hektisch“ war. Letztlich nur mit Air Pods Geräuschunterdrückung auszuhalten. Verdreckte Sitzpolster in den Restaurants und Poolliegen. Service am Pool top, am Strand gar kein Bedien-Service dafür faule junge Männer, die nicht hilfsbereit waren. Gäste über 80 % aus China. Ausserhalb des Hotels nur Brachland, mann muss mindestens 20 min laufen, bis Geschäfte kommen. .
4
Joergen
20 Feb 2026
·
Stayed 6 nights
Hotellet er egentligt fint nok, men ligger lidt væk fra alting. Grunden til den dårlige rating er, at hotellet ikke rakte ud på forhånd, at vi skulle have efterspurgt en ekstra seng til værelset vi havde booket. Vi ankommer 2 voksne og 2 store børn til 6 dage og får tildelt et værelse med en seng. Måtte herefter diskutere i over 1 time med flere forskellige personer om at dette ikke var acceptabelt og at de skulle have informeret os om dette ved vores booking, hvilket ikke var sket. Her havde det været klædeligt for et 5 stjerne resort at se at fejlen lå hos dem ift at skulle have oplyst om dette, da vi som kunde ikke kender til værelset og havde forventet at 2 voksne og to børn som minimum skulle dele to senge. Den manglende forståelse og løsninger foreslået er grunden til den dårlige rating.
Hotellet er egentligt fint nok, men ligger lidt væk fra alting. Grunden til den dårlige rating er, at hotellet ikke rakte ud på forhånd, at vi skulle have efterspurgt en ekstra seng til værelset vi havde booket. Vi ankommer 2 voksne og 2 store børn til 6 dage og får tildelt et værelse med en seng. Måtte herefter diskutere i over 1 time med flere forskellige personer om at dette ikke var acceptabelt og at de skulle have informeret os om dette ved vores booking, hvilket ikke var sket. Her havde det været klædeligt for et 5 stjerne resort at se at fejlen lå hos dem ift at skulle have oplyst om dette, da vi som kunde ikke kender til værelset og havde forventet at 2 voksne og to børn som minimum skulle dele to senge. Den manglende forståelse og løsninger foreslået er grunden til den dårlige rating.
6
Kiman
27 Dec 2025
·
Stayed 4 nights
Pullman Phu Quoc Beach Resort We enjoyed many aspects of our stay at Pullman Phu Quoc, including the facilities, the overall atmosphere, and the friendliness of the staff. However, our experience on the day of check-out was disappointing due to weak internal communication and process management. We checked out at the official time and left our luggage at the lobby, then used the swimming pool as instructed. Unfortunately, when speaking with lobby staff, we had to explain our situation again, as the information did not seem to be shared or updated internally. After swimming, we went to the lounge, where the staff told us to use the shower facilities near the pool instead. This was different from what had been previously explained, and once again we had to repeat the entire situation. This inconsistency caused understandable frustration. After raising our concern, the team apologized and allowed us to use the spa facilities for showering, which we appreciated. However, the overall experience felt far from seamless and left us uncomfortable. Later, when arranging transportation, we happened to meet Eric, who handled the situation clearly and professionally, resolving the matter without further confusion. This highlighted that the issue was not staff attitude, but rather the lack of clear internal communication and official message logging. If an official note or message had been recorded as requested, any staff member could have quickly confirmed the situation without requ
Pullman Phu Quoc Beach Resort We enjoyed many aspects of our stay at Pullman Phu Quoc, including the facilities, the overall atmosphere, and the friendliness of the staff. However, our experience on the day of check-out was disappointing due to weak internal communication and process management. We checked out at the official time and left our luggage at the lobby, then used the swimming pool as instructed. Unfortunately, when speaking with lobby staff, we had to explain our situation again, as the information did not seem to be shared or updated internally. After swimming, we went to the lounge, where the staff told us to use the shower facilities near the pool instead. This was different from what had been previously explained, and once again we had to repeat the entire situation. This inconsistency caused understandable frustration. After raising our concern, the team apologized and allowed us to use the spa facilities for showering, which we appreciated. However, the overall experience felt far from seamless and left us uncomfortable. Later, when arranging transportation, we happened to meet Eric, who handled the situation clearly and professionally, resolving the matter without further confusion. This highlighted that the issue was not staff attitude, but rather the lack of clear internal communication and official message logging. If an official note or message had been recorded as requested, any staff member could have quickly confirmed the situation without requ
8
Joël
10 Jan 2026
·
Stayed 7 nights
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
8
Sharen
31 May 2025
·
Stayed 3 nights
Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.
Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.
2
Yoshikatsu
4 May 2023
·
Stayed 4 nights
今回の滞在は、ロビーから少し離れている場所でした。 よって、部屋からロビーまでの移動にはバギーサービスが必要でしたが、滞在2日目にバギーサービスをフロントに依頼し、「Right Away」と回答を頂いているにも関わらず炎天下に約15分待ち、歩いてフロントまで行こうとしやっとバギーが来ました。文句をスタッフに伝えると、お客様が大勢いて遅れた。スタッフの人数が少ない為遅れたなど言い訳。そんな言い訳はお客には関係がない。すべてのお客に対応できるようにするのがホテル側の責任。最終日のチェックアウト時も同じことが起こり、激怒。チェックアウト時には、荷物（トランク）も持参してフロントへ歩いて移動。炎天下にて汗がかなり出て最悪でした。
今回の滞在は、ロビーから少し離れている場所でした。 よって、部屋からロビーまでの移動にはバギーサービスが必要でしたが、滞在2日目にバギーサービスをフロントに依頼し、「Right Away」と回答を頂いているにも関わらず炎天下に約15分待ち、歩いてフロントまで行こうとしやっとバギーが来ました。文句をスタッフに伝えると、お客様が大勢いて遅れた。スタッフの人数が少ない為遅れたなど言い訳。そんな言い訳はお客には関係がない。すべてのお客に対応できるようにするのがホテル側の責任。最終日のチェックアウト時も同じことが起こり、激怒。チェックアウト時には、荷物（トランク）も持参してフロントへ歩いて移動。炎天下にて汗がかなり出て最悪でした。
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AI-generated summary based on recent guest reviews
Location
Set in a quiet, somewhat remote area with little directly nearby, but close to the airport. Hotel and public shuttles help reach night markets and attractions, though trips to the island’s north take longer.
Related guest reviews
10
Melanie
14 Nov 2024
·
Stayed 6 nights
Pullman Phu Quoc is an immaculate luxury resort in the south of Phu island. I stayed in one of their ocean facing premium rooms on the 8th floor where I enjoyed beautiful sunsets from near the top floor. The room itself had modern amenities and the staff and room service were impeccable. The hotel itself was the same: Beautiful grounds with plenty of pools and a private beach area. There are two restaurants: salt & pepper, which was great, and mad cow, which had excellent staff and views but rather mediocre food, especially for the price. I highly recommend this resort but consider that it is pretty remote, as much of the shopping and entertainment are in Phu city and the north of the island. But there is a free shuttle around the island that stops at the resort and the resort’s shuttle is very accommodating.
Pullman Phu Quoc is an immaculate luxury resort in the south of Phu island. I stayed in one of their ocean facing premium rooms on the 8th floor where I enjoyed beautiful sunsets from near the top floor. The room itself had modern amenities and the staff and room service were impeccable. The hotel itself was the same: Beautiful grounds with plenty of pools and a private beach area. There are two restaurants: salt & pepper, which was great, and mad cow, which had excellent staff and views but rather mediocre food, especially for the price. I highly recommend this resort but consider that it is pretty remote, as much of the shopping and entertainment are in Phu city and the north of the island. But there is a free shuttle around the island that stops at the resort and the resort’s shuttle is very accommodating.
10
Juichiang((Richard)
14 Oct 2024
·
Stayed 4 nights
This is very nice hotel. The location is on the mid of island. And there is nothing in outside that you can buy (no store and market). The nearest market is the night market of sonaset. The Grab to there around 30K VND. And you can have lunch/dinner on the market will be better.
This is very nice hotel. The location is on the mid of island. And there is nothing in outside that you can buy (no store and market). The nearest market is the night market of sonaset. The Grab to there around 30K VND. And you can have lunch/dinner on the market will be better.
10
jean pierre
18 Apr 2025
·
Stayed 3 nights
Un peu éloignée de la ville. Mais pour se reposer impeccable. Très bons restaurant. Petit déjeuner formidable. On a pas envie de quitter l’hôtel. Disque jockey sur le bar de la plage. Très bonne ambiance. Le personnel impeccable et serviable.
Un peu éloignée de la ville. Mais pour se reposer impeccable. Très bons restaurant. Petit déjeuner formidable. On a pas envie de quitter l’hôtel. Disque jockey sur le bar de la plage. Très bonne ambiance. Le personnel impeccable et serviable.
8
Maiko
8 Apr 2025
·
Stayed 1 night
施設は清潔感があり良かった。 ホテルで無料バスはありますが、本数が少なく、また情報も少なく、違うバスに乗ってしまった。 その他の交通機関がない為、移動はタクシーしかないのが少し残念だった。
施設は清潔感があり良かった。 ホテルで無料バスはありますが、本数が少なく、また情報も少なく、違うバスに乗ってしまった。 その他の交通機関がない為、移動はタクシーしかないのが少し残念だった。
10
Adil
25 Apr 2025
·
Stayed 8 nights
Tolles Hotel und sehr schöner Strandabschnitt. Direkte Umgebung keine Ausgehmöglichkeiten. Jedoch mit Grab und Hotelshuttle als im Radius von 20 Minuten schnell erreichbar.
Tolles Hotel und sehr schöner Strandabschnitt. Direkte Umgebung keine Ausgehmöglichkeiten. Jedoch mit Grab und Hotelshuttle als im Radius von 20 Minuten schnell erreichbar.
10
Takumi
14 Oct 2025
·
Stayed 1 night
空港から近くて便利。部屋がきれいでした。ロケーションも良かった。
空港から近くて便利。部屋がきれいでした。ロケーションも良かった。
8
CHIHO
2 Feb 2025
·
Stayed 6 nights
ホテルでのんびり過ごすのはとても素敵ですが、出かけるには少し不便。 グラブを使えば問題ないが交通費はかさむかなー。
ホテルでのんびり過ごすのはとても素敵ですが、出かけるには少し不便。 グラブを使えば問題ないが交通費はかさむかなー。
8
Joël
10 Jan 2026
·
Stayed 7 nights
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
10
joel
2 Nov 2024
·
Stayed 3 nights
Stayed 3 nights here was a beautiful hotel. Great staff and food was to a great standard. Its closer to the south of the island so trips to cable car and sunset town are not far but its around an hour from grandworld and vinwonders in the north of the island. I like getting around on moped and didnt mind the journey. Would recommend.
Stayed 3 nights here was a beautiful hotel. Great staff and food was to a great standard. Its closer to the south of the island so trips to cable car and sunset town are not far but its around an hour from grandworld and vinwonders in the north of the island. I like getting around on moped and didnt mind the journey. Would recommend.
8
Niels
6 Feb 2026
·
Stayed 3 nights
Imødekommende personale, men dårlige til engelsk. Hotellet er fint og strand og pool udmærkede. Der savnes en voksen pool. Mange russere. Temmelig lydt; brug af badekar ovenpå larmede meget og generelt ikke særlig godt lyddæmpet værelse. Faste, nærmest hårde senge. Fint for os, men næppe for alle. Stort udvalg af asiatisk morgenmad men ringe udvalg af fx ost, müsli, juice og ordentligt brød. Irriterende musik i elevatorer og musik der spillede i loop ved poolen samt dj ved aften restauranten. Udenfor hotellets område er der intet og generelt er øen ikke spændende - man kommer for strand/pool og afslapning.
Imødekommende personale, men dårlige til engelsk. Hotellet er fint og strand og pool udmærkede. Der savnes en voksen pool. Mange russere. Temmelig lydt; brug af badekar ovenpå larmede meget og generelt ikke særlig godt lyddæmpet værelse. Faste, nærmest hårde senge. Fint for os, men næppe for alle. Stort udvalg af asiatisk morgenmad men ringe udvalg af fx ost, müsli, juice og ordentligt brød. Irriterende musik i elevatorer og musik der spillede i loop ved poolen samt dj ved aften restauranten. Udenfor hotellets område er der intet og generelt er øen ikke spændende - man kommer for strand/pool og afslapning.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently highlighted for variety and quality. Restaurant experiences are generally positive, though some find Mad Cow pricey or uneven, late night room service limited, and wait times at restaurants longer than expected.
Related guest reviews
10
jean pierre
18 Apr 2025
·
Stayed 3 nights
Un peu éloignée de la ville. Mais pour se reposer impeccable. Très bons restaurant. Petit déjeuner formidable. On a pas envie de quitter l’hôtel. Disque jockey sur le bar de la plage. Très bonne ambiance. Le personnel impeccable et serviable.
Un peu éloignée de la ville. Mais pour se reposer impeccable. Très bons restaurant. Petit déjeuner formidable. On a pas envie de quitter l’hôtel. Disque jockey sur le bar de la plage. Très bonne ambiance. Le personnel impeccable et serviable.
10
Kai
26 Mar 2024
·
Stayed 3 nights
The hotel was lovey. I was given an upgrade to an ocean view room. Amazing! I enjoyed the breakfast selection. The food at the Mad Cow restaurant wasn’t great but everything else was top notch.
The hotel was lovey. I was given an upgrade to an ocean view room. Amazing! I enjoyed the breakfast selection. The food at the Mad Cow restaurant wasn’t great but everything else was top notch.
10
Rod
25 Dec 2025
·
Stayed 4 nights
Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
10
Tania
25 May 2025
·
Stayed 2 nights
Best breakfast experiêncie in Phu Quoc Island. The options cover out different Ásia culture. Amaizing oportunity to discover new tastes and recepies. My congratularions to f&b team
Best breakfast experiêncie in Phu Quoc Island. The options cover out different Ásia culture. Amaizing oportunity to discover new tastes and recepies. My congratularions to f&b team
8
Kenana
21 Apr 2025
·
Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground. But overall really great resort and definitely recommend staying there while in Phu Quoc.
Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground. But overall really great resort and definitely recommend staying there while in Phu Quoc.
10
Arshia
28 Nov 2025
·
Stayed 5 nights
Die Anlage war traumhaft, direkt in der Nähe eines Strandes mit weißem Sand gelegen. Das Hotel wurde erst vor ein paar Jahren gebaut und sieht dementsprechend auch neu und gepflegt aus. Unser Zimmer war sehr gut und sauber. Das Frühstück war das Beste, das wir in unseren drei Wochen in Vietnam hatten. Die Preise für das Mittag- und Abendessen fand ich allerdings sehr teuer im Vergleich zu dem, was man bekommt. Das Personal war wie überall in Vietnam sehr freundlich, aber der Service für ein 5-Sterne-Hotel fanden wir nicht ausreichend. Die Englischkenntnisse waren auch sehr schlecht, was für uns eigentlich kein Problem wäre, aber das erwartet man in einem 5-Sterne-Hotel.
Die Anlage war traumhaft, direkt in der Nähe eines Strandes mit weißem Sand gelegen. Das Hotel wurde erst vor ein paar Jahren gebaut und sieht dementsprechend auch neu und gepflegt aus. Unser Zimmer war sehr gut und sauber. Das Frühstück war das Beste, das wir in unseren drei Wochen in Vietnam hatten. Die Preise für das Mittag- und Abendessen fand ich allerdings sehr teuer im Vergleich zu dem, was man bekommt. Das Personal war wie überall in Vietnam sehr freundlich, aber der Service für ein 5-Sterne-Hotel fanden wir nicht ausreichend. Die Englischkenntnisse waren auch sehr schlecht, was für uns eigentlich kein Problem wäre, aber das erwartet man in einem 5-Sterne-Hotel.
10
Long Yin
17 Oct 2025
·
Stayed 4 nights
客房整潔 看海一流 機場接駁車容易約。 餐廳一流
客房整潔 看海一流 機場接駁車容易約。 餐廳一流
8
Joël
10 Jan 2026
·
Stayed 7 nights
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year. The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded. Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow. The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)
8
Sean
1 Jun 2025
·
Stayed 1 night
Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the "late night menu." We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)
Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the "late night menu." We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)
10
EUN HEE
21 Feb 2026
·
Stayed 5 nights
객실은 깨끗하고 좋았어요.직원들도 친절하고 조식이나 다른 음식도 대체로 맛있어요.
객실은 깨끗하고 좋았어요.직원들도 친절하고 조식이나 다른 음식도 대체로 맛있어요.
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AI-generated summary based on recent guest reviews
6
YOUSEF
16 Jul 2026
·
Stayed 3 nights
Bathroom is not comfortable and the room as well
Bathroom is not comfortable and the room as well
10
Tho
6 Jun 2026
·
Stayed 3 nights
room always clean, staff very friendly 😊definitely come back next time
room always clean, staff very friendly 😊definitely come back next time
10
Nguyen
14 May 2026
·
Stayed 4 nights
A Great Stay away from City Center but worth it! Quaint and peaceful with fantastic beach and swimming pool!
A Great Stay away from City Center but worth it! Quaint and peaceful with fantastic beach and swimming pool!
2
Roy Myungsuk
3 May 2026
·
Stayed 3 nights
200 USD was stolen from my wallet during the breakfast time
200 USD was stolen from my wallet during the breakfast time
4
changwook
3 May 2026
·
Stayed 1 night
the rooms was not clean at all. towels were so worn and thin. bathroom was smelly. breakfast was chaos too many people none of the dishes were good. it was just buffet type of garbage food.
the rooms was not clean at all. towels were so worn and thin. bathroom was smelly. breakfast was chaos too many people none of the dishes were good. it was just buffet type of garbage food.
FAQs about Pullman Phu Quoc Beach Resort
Is parking available at the property?
Yes, parking is available on-site and is free of charge.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately VND 800,000 for adults and VND 400,000 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, a complimentary roundtrip airport shuttle is available 24 hours. Guests must contact the property with arrival details before travel.
What accessibility features does the property offer?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the property located in relation to key landmarks?
The resort is located by the ocean in Phu Quoc, within a 15-minute walk of Sonasea Beach and Waterfront Beach Square. It is approximately 5.9 miles from Phu Quoc Beach and 8.3 miles from Sao Beach.
Does the property have a swimming pool?
Yes, the property features an outdoor pool, operational from 6:30 AM to 8:00 PM, and a children's pool.
What are the policies for guests staying with children?
Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of VND 1,850,000 per night. Advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Duong To trip?
What do room rates typically look like at Pullman Phu Quoc Beach Resort in Duong To?
Over the next 60–90 days, room rates at Pullman Phu Quoc Beach Resort in Duong To typically land around US$225 a night for two guests, ranging from US$191 to US$250 on peak dates.
When is the quietest time to visit Pullman Phu Quoc Beach Resort in Duong To?
June is the quietest month to visit Pullman Phu Quoc Beach Resort in Duong To, while December sees the highest demand; plan for more relaxed crowds and easier availability in early summer.
Which month has the lowest nightly rates at Pullman Phu Quoc Beach Resort in Duong To?
September is the cheapest month to stay at Pullman Phu Quoc Beach Resort in Duong To, averaging US$154 a night; January is the priciest at US$475. September’s lower rates come even though the quietest month for crowds is June.
What’s nearby Pullman Phu Quoc Beach Resort — what can guests visit in Kien Giang Province?
Pullman Phu Quoc Beach Resort in Duong To sits near popular beaches and family-friendly sights such as Sonasea Beach, Waterfront Beach Square and Suoi Tranh Waterfall, making it a good base for beach, family and spa-focused stays.
How does the nightly price at Pullman Phu Quoc Beach Resort in Duong To compare to recent weeks?
The current price at Pullman Phu Quoc Beach Resort in Duong To is US$220 per night for 2 guests, which is high for this hotel: about 45% above its US$154 average over the last 60 days. Most nights over that period fell between US$134 and US$231.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-30: 173.21725015332032USD
- 2026-10-01: 211.62666921655276USD
- 2026-10-02: 253.28460770440674USD
- 2026-10-03: 231.01324996661378USD
- 2026-10-04: 230.42651624945069USD
- 2026-10-05: 210.72213147680665USD
- 2026-10-06: 197.87965054553223USD
- 2026-10-07: 179.3075440650635USD
- 2026-10-08: 181.32066554644777USD
- 2026-10-09: 197.97294352075195USD
- 2026-10-10: 181.53222403338623USD
- 2026-10-11: 170.5499725602417USD
- 2026-10-12: 212.37230494500733USD
- 2026-10-13: 181.32443042401124USD
- 2026-10-14: 170.6920707831421USD
- 2026-10-15: 164.98468909771728USD
- 2026-10-16: 225.08491487042238USD
- 2026-10-17: 194.07363565014649USD
- 2026-10-18: 181.53222403338623USD
- 2026-10-19: 155.83829899902344USD
- 2026-10-20: 164.56592418414309USD
- 2026-10-21: 175.37272890881349USD
- 2026-10-22: 279.2474624333496USD
- 2026-10-23: 197.74273334680177USD
- 2026-10-24: 173.167236USD
- 2026-10-25: 155.83829899902344USD
- 2026-10-26: 156.04609260839845USD
- 2026-10-27: 155.83829899902344USD
- 2026-10-28: 170.48213568377687USD
- 2026-10-29: 170.27434207440186USD
- 2026-10-30: 164.54146975006105USD
- 2026-10-31: 164.34590335772705USD
- 2026-11-01: 270.739858074646USD
- 2026-11-02: 253.2613449058838USD
- 2026-11-03: 249.4830657598877USD
- 2026-11-04: 249.18969890130617USD
- 2026-11-05: 249.4830657598877USD
- 2026-11-06: 234.4115527999878USD
- 2026-11-07: 270.739858074646USD
- 2026-11-08: 249.18969890130617USD
- 2026-11-09: NO DATA
- 2026-11-10: 279.9985036970215USD
- 2026-11-11: 275.5192665209961USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 270.397599617981USD
- 2026-11-15: 270.739858074646USD
- 2026-11-16: 304.3424438035889USD
- 2026-11-17: NO DATA
- 2026-11-18: 249.18969890130617USD
- 2026-11-19: 249.4830657598877USD
- 2026-11-20: NO DATA
- 2026-11-21: 304.72138391137696USD
- 2026-11-22: 249.18969890130617USD
- 2026-11-23: 249.4830657598877USD
- 2026-11-24: 249.22636328234864USD
- 2026-11-25: NO DATA
- 2026-11-26: 270.397599617981USD
- 2026-11-27: 249.4830657598877USD
- 2026-11-28: 249.18969890130617USD
- 2026-11-29: 223.87167444055177USD
- 2026-11-30: 204.85797200000002USD
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 6:30 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Fee for buffet breakfast: approximately VND 800000 for adults and VND 400000 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 1850000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Activities
Swimming pool
Tennis courts
Private beach
Garden
Beach (nearby)
Cycling
Playground
Child pool
Pool outdoor
Live music
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Water Park
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Kids club
Poolside bar
Picnic area/Tables
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Free parking
Area Shuttle (free)
Parking Onsite
Internet
Free wi-fi