CITY STAYS BELÉM APARTMENTS
From
$137
/ night
Select dates to see prices and availability
From
$137
/ night
About this property
While you're here, you can enjoy all the comforts of home and more, including an oven and a stovetop, as well as a dishwasher and free WiFi. Other amenities include a freezer, towels, a sofa bed, and an electric kettle.
Location
Lisbon is home to City Stays Belém Apartments. Belém Tower and Marquis of Pombal Square are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach. Jerónimos Monastery and Avenida da Liberdade are two other places to visit that come recommended.
Free Wi-Fi
Non-Smoking Rooms
Family Room
Express Check-In/Check-Out
Terrace
Location
48 Travessa da Memória, Lisbon, Portugal
Room options
18
One-Bedroom Apartment
1 Full Bed
1 Sofa Bed
Sleeps 4
646 ft²
BalconyAir ConditioningKitchenetteMicrowavePrivate Entrance
18
Two-Bedroom Apartment
2 Twin Beds
1 Full Bed
1 Sofa Bed
Sleeps 6
969 ft²
BalconyAir ConditioningKitchenetteMicrowavePrivate Entrance
Guest reviews of CITY STAYS BELÉM APARTMENTS
9.2
Superb
Based on 1 verified review
What guests think
AI-generated summary based on recent guest reviews
At CITY STAYS BELÉM APARTMENTS, travelers highlight spacious, family-friendly units and a convenient Belém location near sights and transit, alongside generally helpful communication, while recurring drawbacks include bathroom odors or dampness, occasional check-in hiccups, and inconsistent kitchen equipment.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At CITY STAYS BELÉM APARTMENTS, travelers highlight spacious, family-friendly units and a convenient Belém location near sights and transit, alongside generally helpful communication, while recurring drawbacks include bathroom odors or dampness, occasional check-in hiccups, and inconsistent kitchen equipment.
Many apartments are quiet and come with laundry and air conditioning, with some upper-floor units offering pleasant church views, while certain ground-floor units receive limited natural light. Housekeeping is broadly solid, but a few maintenance issues crop up, like leaky shower enclosures or a faulty dishwasher. Expect a practical, self-catering base in Belém if you verify check-in arrangements and, when possible, request a brighter, higher-floor unit.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Units include full kitchens, washing machines, and air conditioning, and some guests found parking nearby. Several noted limited or worn kitchen utensils and occasional appliance or climate system issues.
Related guest reviews
6
Anne
Oct 2, 2025
·
Stayed 7 nights
The apt can use a paint job, cleaner bathroom & shower. Supply of at least one dish towel would be convenient, replacement of frying pan & small supply of laundry detergent & sufficient liquid dish soap would have been helpful.
The apt can use a paint job, cleaner bathroom & shower. Supply of at least one dish towel would be convenient, replacement of frying pan & small supply of laundry detergent & sufficient liquid dish soap would have been helpful.
10
JALPA
Nov 18, 2024
·
Stayed 3 nights
It was lovely spacious apartment. Overall We had very good stay..I would like to mention few things that it would be good if we have more kitchen cleaning stuff like cleaning clothes, hand towels,dish washer tablets as per days of stay , Heater for cooler nights will be provided. Also given 1 star less for cleanliness due to shower cube was smelling bit mouldy. Apart from all this amazing apartment to stay.
It was lovely spacious apartment. Overall We had very good stay..I would like to mention few things that it would be good if we have more kitchen cleaning stuff like cleaning clothes, hand towels,dish washer tablets as per days of stay , Heater for cooler nights will be provided. Also given 1 star less for cleanliness due to shower cube was smelling bit mouldy. Apart from all this amazing apartment to stay.
8
Jacalyn
May 16, 2025
·
Stayed 5 nights
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
10
Geoff
Aug 19, 2024
·
Stayed 8 nights
Well located property, clean and well equipped, support and information from the agent, Mafalda, was second to none
Well located property, clean and well equipped, support and information from the agent, Mafalda, was second to none
8
Jorge
Aug 23, 2023
·
Stayed 3 nights
Sejour de 3 nuits en famille à lisbonne. Tres bien, quartier tres calme et propre. Possiblite de stationner son vehicule tout proche gratuitement. Climatisation au top ! Grand appartement agreable. Salle de bain un peu trop petite. Cuisine pratique. Il faudrait rajouter quelques ustensiles. Comme il est excentré, voiture nécessaire mais possibilite de prendre uber.
Sejour de 3 nuits en famille à lisbonne. Tres bien, quartier tres calme et propre. Possiblite de stationner son vehicule tout proche gratuitement. Climatisation au top ! Grand appartement agreable. Salle de bain un peu trop petite. Cuisine pratique. Il faudrait rajouter quelques ustensiles. Comme il est excentré, voiture nécessaire mais possibilite de prendre uber.
10
KARLA
Sep 13, 2025
·
Stayed 4 nights
Acondicionado con cocina completa, lavadora, buen aire, tranquilo, limpio excelente
Acondicionado con cocina completa, lavadora, buen aire, tranquilo, limpio excelente
8
Bernardete
May 14, 2024
·
Stayed 3 nights
The place was nice and clean and located in a central location. The only issues were the shower is a little awkward and leaks to the rest of the bathroom and the dishwasher was not working. Also the washing machine took a long time to do a small load of clothes.
The place was nice and clean and located in a central location. The only issues were the shower is a little awkward and leaks to the rest of the bathroom and the dishwasher was not working. Also the washing machine took a long time to do a small load of clothes.
6
Peter
Nov 3, 2024
·
Stayed 7 nights
We stayed at City Stays Belem for a week as a family in October 2024, my wife, our 9-year-old, and I. The location was convenient, especially for visiting nearby attractions like the famous Pastéis de Belém bakery where we went every single morning. Communication with the management team all right, and the apartment itself had a decent amount of space Unfortunately, the comfort of the apartment was sub par. Despite having the heating on, the apartment stayed cold and damp, making it uncomfortable. Clothes took three days to dry, and there was a persistent damp smell that triggered my allergies, likely due to signs of mold. The mattresses were also a letdown—overly soft, feeling like cheapest budget option from Ikea, which made for some of the least restful nights I’ve had in a while. On the plus side, we had a rental car, and parking was easy to find in the area, which made getting around more convenient. Most of my issues are probably fixable with a small investment and that would really help to uplevel, the place.
We stayed at City Stays Belem for a week as a family in October 2024, my wife, our 9-year-old, and I. The location was convenient, especially for visiting nearby attractions like the famous Pastéis de Belém bakery where we went every single morning. Communication with the management team all right, and the apartment itself had a decent amount of space Unfortunately, the comfort of the apartment was sub par. Despite having the heating on, the apartment stayed cold and damp, making it uncomfortable. Clothes took three days to dry, and there was a persistent damp smell that triggered my allergies, likely due to signs of mold. The mattresses were also a letdown—overly soft, feeling like cheapest budget option from Ikea, which made for some of the least restful nights I’ve had in a while. On the plus side, we had a rental car, and parking was easy to find in the area, which made getting around more convenient. Most of my issues are probably fixable with a small investment and that would really help to uplevel, the place.
8
shadi
Sep 5, 2025
·
Stayed 8 nights
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
8
Suzanna
Aug 23, 2025
·
Stayed 9 nights
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is praised, but recurring complaints mention bathroom or damp odors and, at times, moldy smells. A few noted leaky showers, questionable linens, or the need for touch-ups.
Related guest reviews
6
Anne
Oct 2, 2025
·
Stayed 7 nights
The apt can use a paint job, cleaner bathroom & shower. Supply of at least one dish towel would be convenient, replacement of frying pan & small supply of laundry detergent & sufficient liquid dish soap would have been helpful.
The apt can use a paint job, cleaner bathroom & shower. Supply of at least one dish towel would be convenient, replacement of frying pan & small supply of laundry detergent & sufficient liquid dish soap would have been helpful.
10
JALPA
Nov 18, 2024
·
Stayed 3 nights
It was lovely spacious apartment. Overall We had very good stay..I would like to mention few things that it would be good if we have more kitchen cleaning stuff like cleaning clothes, hand towels,dish washer tablets as per days of stay , Heater for cooler nights will be provided. Also given 1 star less for cleanliness due to shower cube was smelling bit mouldy. Apart from all this amazing apartment to stay.
It was lovely spacious apartment. Overall We had very good stay..I would like to mention few things that it would be good if we have more kitchen cleaning stuff like cleaning clothes, hand towels,dish washer tablets as per days of stay , Heater for cooler nights will be provided. Also given 1 star less for cleanliness due to shower cube was smelling bit mouldy. Apart from all this amazing apartment to stay.
10
KARLA
Sep 13, 2025
·
Stayed 4 nights
Acondicionado con cocina completa, lavadora, buen aire, tranquilo, limpio excelente
Acondicionado con cocina completa, lavadora, buen aire, tranquilo, limpio excelente
10
MARCELo
Feb 18, 2025
·
Stayed 4 nights
Great stay. Very comfortable and just like the pictures. The only issue is the water leaking from the shower box. Would stay ther again.
Great stay. Very comfortable and just like the pictures. The only issue is the water leaking from the shower box. Would stay ther again.
8
Bernardete
May 14, 2024
·
Stayed 3 nights
The place was nice and clean and located in a central location. The only issues were the shower is a little awkward and leaks to the rest of the bathroom and the dishwasher was not working. Also the washing machine took a long time to do a small load of clothes.
The place was nice and clean and located in a central location. The only issues were the shower is a little awkward and leaks to the rest of the bathroom and the dishwasher was not working. Also the washing machine took a long time to do a small load of clothes.
6
Peter
Nov 3, 2024
·
Stayed 7 nights
We stayed at City Stays Belem for a week as a family in October 2024, my wife, our 9-year-old, and I. The location was convenient, especially for visiting nearby attractions like the famous Pastéis de Belém bakery where we went every single morning. Communication with the management team all right, and the apartment itself had a decent amount of space Unfortunately, the comfort of the apartment was sub par. Despite having the heating on, the apartment stayed cold and damp, making it uncomfortable. Clothes took three days to dry, and there was a persistent damp smell that triggered my allergies, likely due to signs of mold. The mattresses were also a letdown—overly soft, feeling like cheapest budget option from Ikea, which made for some of the least restful nights I’ve had in a while. On the plus side, we had a rental car, and parking was easy to find in the area, which made getting around more convenient. Most of my issues are probably fixable with a small investment and that would really help to uplevel, the place.
We stayed at City Stays Belem for a week as a family in October 2024, my wife, our 9-year-old, and I. The location was convenient, especially for visiting nearby attractions like the famous Pastéis de Belém bakery where we went every single morning. Communication with the management team all right, and the apartment itself had a decent amount of space Unfortunately, the comfort of the apartment was sub par. Despite having the heating on, the apartment stayed cold and damp, making it uncomfortable. Clothes took three days to dry, and there was a persistent damp smell that triggered my allergies, likely due to signs of mold. The mattresses were also a letdown—overly soft, feeling like cheapest budget option from Ikea, which made for some of the least restful nights I’ve had in a while. On the plus side, we had a rental car, and parking was easy to find in the area, which made getting around more convenient. Most of my issues are probably fixable with a small investment and that would really help to uplevel, the place.
10
Nicolas
Feb 27, 2026
·
Stayed 5 nights
We were initially staying in Apartment 0 on the ground floor (honestly, not the best one, as it was at sidewalk level on one side and had a fully enclosed terrace on the other, so the light only came from above). There was a sewage smell in the toilet (I believe it was due to a plumbing issue). In short, we reported the problem and were relocated to the apartment on the second floor. Nothing to complain about there: it was clean, the view matches the photos, the bedding is good. Overall, very, very nice. Communication with the person in charge went very smoothly, and they made the apartment change easy for us.
We were initially staying in Apartment 0 on the ground floor (honestly, not the best one, as it was at sidewalk level on one side and had a fully enclosed terrace on the other, so the light only came from above). There was a sewage smell in the toilet (I believe it was due to a plumbing issue). In short, we reported the problem and were relocated to the apartment on the second floor. Nothing to complain about there: it was clean, the view matches the photos, the bedding is good. Overall, very, very nice. Communication with the person in charge went very smoothly, and they made the apartment change easy for us.
10
Evanize
Jul 2, 2025
·
Stayed 2 nights
Incrível!! Localização, acomodação e conforto. Voltaria com certeza!! Viagem em família, 5 pessoas. Só deixou a desejar os lençóis, fiquei em dúvida se estavam realmente limpos. Mas Lisboa é maravilhosa!! E esse fato não estragou nossa viagem
Incrível!! Localização, acomodação e conforto. Voltaria com certeza!! Viagem em família, 5 pessoas. Só deixou a desejar os lençóis, fiquei em dúvida se estavam realmente limpos. Mas Lisboa é maravilhosa!! E esse fato não estragou nossa viagem
10
Tülin
Nov 7, 2024
·
Stayed 3 nights
Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
8
M
Sep 24, 2025
·
Stayed 3 nights
Except for the bathrooms, the rest of the apartment was immaculately clean and very quiet, with comfortable beds, working amenities. Check in / check out was smooth. Wonderful, helpful manager. Room for improvement - the bathrooms were smelly, probably coming from the drainage system, and could be better equipped with a few simple convenience features such as proper hooks to hang up towels and clothes, shelving to keep toiletries while having a shower, and extra bath linens.
Except for the bathrooms, the rest of the apartment was immaculately clean and very quiet, with comfortable beds, working amenities. Check in / check out was smooth. Wonderful, helpful manager. Room for improvement - the bathrooms were smelly, probably coming from the drainage system, and could be better equipped with a few simple convenience features such as proper hooks to hang up towels and clothes, shelving to keep toiletries while having a shower, and extra bath linens.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are generally spacious and quiet, suitable for families; upper floors can offer pleasant views, while some ground-floor units have limited natural light. Bed comfort is mixed, and a sofa bed was uncomfortable for some.
Related guest reviews
10
Linda
Oct 6, 2024
·
Stayed 4 nights
Very large and light apartment.
Very large and light apartment.
8
Evanda
Feb 26, 2025
·
Stayed 6 nights
Out stay was pretty good. The size of the couch was good but not the bed. The bed was pretty uncomfortable and small. And also the utilities in the kitchen was pretty poor. But we felt safe and happy.
Out stay was pretty good. The size of the couch was good but not the bed. The bed was pretty uncomfortable and small. And also the utilities in the kitchen was pretty poor. But we felt safe and happy.
10
Marcia
Dec 19, 2025
·
Stayed 9 nights
Tivemos uma ótima estadia, o apartamento muito espaçoso e confortável. Fácil check-in, ótima comunicação com o anfitrião. Mercado, farmácia, restaurantes próximos.
Tivemos uma ótima estadia, o apartamento muito espaçoso e confortável. Fácil check-in, ótima comunicação com o anfitrião. Mercado, farmácia, restaurantes próximos.
8
Ellinor
May 11, 2025
·
Stayed 4 nights
Nice Apartment with balcony. In a nice neighbourhood close to the tram and bus. Hard beds for us Scandinavians.
Nice Apartment with balcony. In a nice neighbourhood close to the tram and bus. Hard beds for us Scandinavians.
8
Jacalyn
May 16, 2025
·
Stayed 5 nights
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
6
Wagner
Jun 11, 2024
·
Stayed 2 nights
O apartamento é bem claro e arejado. Tudo novo e com utensilios que ajudam numa estadia mais longa. Porém ao akugar preste atenção que pode pegar no terceiro andar como foi nosso caso numa viagem longa com muitas malas... e se tiver uma pessoa com dificuldades de locomoção sem chance. E nosso pedido foi paea 4 pessoas . Tem uma cama de casal e um sofá cama bem desconfortável , duro e não deixaram lençóis suficientes. Passamos duas noites bem difíceis ... lembrar os anfitriões deixar lençóis. Recomendo para familia pequena.
O apartamento é bem claro e arejado. Tudo novo e com utensilios que ajudam numa estadia mais longa. Porém ao akugar preste atenção que pode pegar no terceiro andar como foi nosso caso numa viagem longa com muitas malas... e se tiver uma pessoa com dificuldades de locomoção sem chance. E nosso pedido foi paea 4 pessoas . Tem uma cama de casal e um sofá cama bem desconfortável , duro e não deixaram lençóis suficientes. Passamos duas noites bem difíceis ... lembrar os anfitriões deixar lençóis. Recomendo para familia pequena.
10
MARCELo
Feb 18, 2025
·
Stayed 4 nights
Great stay. Very comfortable and just like the pictures. The only issue is the water leaking from the shower box. Would stay ther again.
Great stay. Very comfortable and just like the pictures. The only issue is the water leaking from the shower box. Would stay ther again.
10
Nicolas
Feb 27, 2026
·
Stayed 5 nights
We were initially staying in Apartment 0 on the ground floor (honestly, not the best one, as it was at sidewalk level on one side and had a fully enclosed terrace on the other, so the light only came from above). There was a sewage smell in the toilet (I believe it was due to a plumbing issue). In short, we reported the problem and were relocated to the apartment on the second floor. Nothing to complain about there: it was clean, the view matches the photos, the bedding is good. Overall, very, very nice. Communication with the person in charge went very smoothly, and they made the apartment change easy for us.
We were initially staying in Apartment 0 on the ground floor (honestly, not the best one, as it was at sidewalk level on one side and had a fully enclosed terrace on the other, so the light only came from above). There was a sewage smell in the toilet (I believe it was due to a plumbing issue). In short, we reported the problem and were relocated to the apartment on the second floor. Nothing to complain about there: it was clean, the view matches the photos, the bedding is good. Overall, very, very nice. Communication with the person in charge went very smoothly, and they made the apartment change easy for us.
10
Tülin
Nov 7, 2024
·
Stayed 3 nights
Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
8
Suzanna
Aug 23, 2025
·
Stayed 9 nights
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
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AI-generated summary based on recent guest reviews
Service
Communication and support from the manager are frequently described as responsive and helpful, with smooth check-ins for many. A few guests experienced delayed or poorly coordinated access.
Related guest reviews
6
Jose Miguel
Jun 26, 2025
·
Stayed 4 nights
Tuvimos que solicitar las claves de acceso al apartamento dos veces. Nos dijeron que la persona que se ocupaba de esto, estaba de vacaciones. En fin, que nos solucionaron todo 3 horas antes de llegar al sitio. Lo malo también que el check in es a las 16:30 y el check out a las 10:00. Me parece un abuso
Tuvimos que solicitar las claves de acceso al apartamento dos veces. Nos dijeron que la persona que se ocupaba de esto, estaba de vacaciones. En fin, que nos solucionaron todo 3 horas antes de llegar al sitio. Lo malo también que el check in es a las 16:30 y el check out a las 10:00. Me parece un abuso
10
Marcia
Dec 19, 2025
·
Stayed 9 nights
Tivemos uma ótima estadia, o apartamento muito espaçoso e confortável. Fácil check-in, ótima comunicação com o anfitrião. Mercado, farmácia, restaurantes próximos.
Tivemos uma ótima estadia, o apartamento muito espaçoso e confortável. Fácil check-in, ótima comunicação com o anfitrião. Mercado, farmácia, restaurantes próximos.
6
Luis
Aug 13, 2025
·
Stayed 8 nights
Check in host was not available. 2 phone numbers that were posted were not responsive. Check in message day before came from a number that was on holidays. Delayed our check in and left us stranded on street 2 1/2 hrs in 34 degree weather. Only The hairdresser across the street was able to contact them for us and also told us that this happens multiple times a week. It’s embarrising.
Check in host was not available. 2 phone numbers that were posted were not responsive. Check in message day before came from a number that was on holidays. Delayed our check in and left us stranded on street 2 1/2 hrs in 34 degree weather. Only The hairdresser across the street was able to contact them for us and also told us that this happens multiple times a week. It’s embarrising.
8
Jacalyn
May 16, 2025
·
Stayed 5 nights
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
10
Geoff
Aug 19, 2024
·
Stayed 8 nights
Well located property, clean and well equipped, support and information from the agent, Mafalda, was second to none
Well located property, clean and well equipped, support and information from the agent, Mafalda, was second to none
10
Nicolas
Feb 27, 2026
·
Stayed 5 nights
We were initially staying in Apartment 0 on the ground floor (honestly, not the best one, as it was at sidewalk level on one side and had a fully enclosed terrace on the other, so the light only came from above). There was a sewage smell in the toilet (I believe it was due to a plumbing issue). In short, we reported the problem and were relocated to the apartment on the second floor. Nothing to complain about there: it was clean, the view matches the photos, the bedding is good. Overall, very, very nice. Communication with the person in charge went very smoothly, and they made the apartment change easy for us.
We were initially staying in Apartment 0 on the ground floor (honestly, not the best one, as it was at sidewalk level on one side and had a fully enclosed terrace on the other, so the light only came from above). There was a sewage smell in the toilet (I believe it was due to a plumbing issue). In short, we reported the problem and were relocated to the apartment on the second floor. Nothing to complain about there: it was clean, the view matches the photos, the bedding is good. Overall, very, very nice. Communication with the person in charge went very smoothly, and they made the apartment change easy for us.
8
shadi
Sep 5, 2025
·
Stayed 8 nights
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
10
Home
Aug 20, 2024
·
Stayed 3 nights
Our family of five really enjoyed our stay! The hosts communication was amazing and they were responsive to every issue.
Our family of five really enjoyed our stay! The hosts communication was amazing and they were responsive to every issue.
8
Suzanna
Aug 23, 2025
·
Stayed 9 nights
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
8
M
Sep 24, 2025
·
Stayed 3 nights
Except for the bathrooms, the rest of the apartment was immaculately clean and very quiet, with comfortable beds, working amenities. Check in / check out was smooth. Wonderful, helpful manager. Room for improvement - the bathrooms were smelly, probably coming from the drainage system, and could be better equipped with a few simple convenience features such as proper hooks to hang up towels and clothes, shelving to keep toiletries while having a shower, and extra bath linens.
Except for the bathrooms, the rest of the apartment was immaculately clean and very quiet, with comfortable beds, working amenities. Check in / check out was smooth. Wonderful, helpful manager. Room for improvement - the bathrooms were smelly, probably coming from the drainage system, and could be better equipped with a few simple convenience features such as proper hooks to hang up towels and clothes, shelving to keep toiletries while having a shower, and extra bath linens.
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AI-generated summary based on recent guest reviews
Location
Convenient Belém base within walking distance of major sights and transit, in a generally quiet neighborhood. Some mention easy nearby parking, while one review felt it was a bit out of the center.
Related guest reviews
10
Andressa
Jul 15, 2024
·
Stayed 5 nights
Muito boa, ótima localização, apartamento limpo e confortável. Ficamos em família, em 5 e todos bem acomodados. Perto de ir a pé à Torre de Belém.
Muito boa, ótima localização, apartamento limpo e confortável. Ficamos em família, em 5 e todos bem acomodados. Perto de ir a pé à Torre de Belém.
10
Lucy
Jun 22, 2025
·
Stayed 3 nights
Great location
Great location
10
Rafael
Jul 25, 2025
·
Stayed 10 nights
Excelente! Amamos o apto. Perto de várias atrações turísticas.
Excelente! Amamos o apto. Perto de várias atrações turísticas.
8
Jacalyn
May 16, 2025
·
Stayed 5 nights
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
This two-bedroom apartment offers the basic amenities needed for a comfortable stay. The nearby market, just a five-minute walk away, was a great convenience. The location is excellent—situated on a quiet street within walking distance of many Belem highlights, including the Jerónimos Monastery, Belém Tower, the famous Pastéis de Belém, and the CCB. Mafalda was a very responsive host and promptly assisted us when we encountered issues with the water heater and climate control system. One drawback was that our unit was on the ground floor, which meant limited natural light. The enclosed patio, surrounded by a high concrete wall, also blocked sunlight and obscured views of the nearby church. If access to light and views is important to you, we recommend requesting a unit on a higher floor—it would have made a big difference for us.
8
Jorge
Aug 23, 2023
·
Stayed 3 nights
Sejour de 3 nuits en famille à lisbonne. Tres bien, quartier tres calme et propre. Possiblite de stationner son vehicule tout proche gratuitement. Climatisation au top ! Grand appartement agreable. Salle de bain un peu trop petite. Cuisine pratique. Il faudrait rajouter quelques ustensiles. Comme il est excentré, voiture nécessaire mais possibilite de prendre uber.
Sejour de 3 nuits en famille à lisbonne. Tres bien, quartier tres calme et propre. Possiblite de stationner son vehicule tout proche gratuitement. Climatisation au top ! Grand appartement agreable. Salle de bain un peu trop petite. Cuisine pratique. Il faudrait rajouter quelques ustensiles. Comme il est excentré, voiture nécessaire mais possibilite de prendre uber.
8
Hariclia
Jun 21, 2024
·
Stayed 6 nights
It was a convenient location and walkable to my conference as well as small restaurants and some shopping.
It was a convenient location and walkable to my conference as well as small restaurants and some shopping.
10
Martin
Aug 18, 2025
·
Stayed 5 nights
Hôtel très bien situé, près de plusieurs attractions de Lisbonne.
Hôtel très bien situé, près de plusieurs attractions de Lisbonne.
8
shadi
Sep 5, 2025
·
Stayed 8 nights
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
The location was great, the property was in good condition and clean. The stay was good, but it would be nicer with better kitchen tools and cookwares. Also, it would help a lot if the key code and city tax were arranged before arrival, so everything felt smoother.
10
Tülin
Nov 7, 2024
·
Stayed 3 nights
Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
Belem is a beautiful place. Our flat’s view was beautiful, overlooking the church and its garden. Our flat was on the top floor, carriying our luggage was a bit difficult. Location was convenient. Communication with our host was easy. Our host Mafalda was very kind and helpful. The accomodation meets all needs. Everything was good, except for the damp smell. The host put room fresheners everywhere which made the smell worse. It would have been better if she used lighter quality freshener.
8
Suzanna
Aug 23, 2025
·
Stayed 9 nights
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
The apartment was really nice, much bigger than we expected. We are a family of 5 and there was plenty of room. We were there 9 nights and it was cleaned halfway through our stay, which was a pleasant surprise. Two washrooms came in handy with 5 of us. We did a quick load of laundry almost daily and hung it out on the drying rack. Very convenient. Great location, walkable to transit and the main street in Belem. The property owner was lovely and very helpful. Also accommodated us slightly early as we arrived early. Much appreciated!
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
10
Patricia
Jul 28, 2026
·
Stayed 3 nights
Excellent location, well equiped, good communication, clean.
Excellent location, well equiped, good communication, clean.
10
Sharra
Jul 15, 2026
·
Stayed 2 nights
This was our second time (2024 and 2026) staying in these apartments. We love them and Belém is a lovely city in Portugal.
This was our second time (2024 and 2026) staying in these apartments. We love them and Belém is a lovely city in Portugal.
8
Liz
Jun 11, 2026
·
Stayed 3 nights
The place is in a great location, walking distance to all the places of interest in Belem, including the best Pastel de Nata bakery, and also near public transit to go to Lisbon Praca du Comercio and historical places nearby. The place is spacious and comfortable. The host was very nice and allowed us to check in earlier. Kitchen is equipped with everything we needed to have breakfast and dinner at home. Would for sure come back when in Lisbon again.
The place is in a great location, walking distance to all the places of interest in Belem, including the best Pastel de Nata bakery, and also near public transit to go to Lisbon Praca du Comercio and historical places nearby. The place is spacious and comfortable. The host was very nice and allowed us to check in earlier. Kitchen is equipped with everything we needed to have breakfast and dinner at home. Would for sure come back when in Lisbon again.
6
Steven
Apr 27, 2026
·
Stayed 2 nights
This place is very basic…very bright…but no homey feel at all. We did not get to check in on time as their system was down so we ended up arriving in the dark after our tour and dinner had ended. The foyer has a faint light from upstairs when entering at which point my sister fell because she didn’t see the little step to the landing where the stairs continue. After arriving we found no soap in the bathroom the pillows for the sofa bed had no pillow cases and a waterfall leak under the sink. It’s a good thing the place left a pail to place under it. When we got up in the morning we realized there were only 2 cups to drink coffee for the four of us. With a little care…this place could be awesome!
This place is very basic…very bright…but no homey feel at all. We did not get to check in on time as their system was down so we ended up arriving in the dark after our tour and dinner had ended. The foyer has a faint light from upstairs when entering at which point my sister fell because she didn’t see the little step to the landing where the stairs continue. After arriving we found no soap in the bathroom the pillows for the sofa bed had no pillow cases and a waterfall leak under the sink. It’s a good thing the place left a pail to place under it. When we got up in the morning we realized there were only 2 cups to drink coffee for the four of us. With a little care…this place could be awesome!
10
mandy
Apr 13, 2026
·
Stayed 3 nights
The rooms were large, clean, and quiet. We had a couple technical issues and the host worked hard to resolve them quickly. The location is fabulous. Many nearby restaurants and sightseeing activities all in walkable distance. Laundry on sight (washer only) with a grocery store a block away. Never heard any noise from the street, we could hear the upstairs renters in the early morning hours but it was easy to ignore.
The rooms were large, clean, and quiet. We had a couple technical issues and the host worked hard to resolve them quickly. The location is fabulous. Many nearby restaurants and sightseeing activities all in walkable distance. Laundry on sight (washer only) with a grocery store a block away. Never heard any noise from the street, we could hear the upstairs renters in the early morning hours but it was easy to ignore.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:30 to 23:00
Before 11:00
Good to know
Additional policies and info about this property.
FAQs about CITY STAYS BELÉM APARTMENTS
Does the property allow pets?
No pets are allowed at the property.
What are the check-in and check-out times?
Check-in is from 16:30 until 23:00, and check-out is at 11:00. Guests must contact the property in advance to receive check-in instructions the day before arrival.
What is the location of the property in relation to key landmarks?
The property is located in Lisbon, close to notable landmarks such as Belém Tower and Marquis of Pombal Square, with natural beauty at Costa da Caparica Beach. Jerónimos Monastery and Avenida da Liberdade are also recommended places to visit.
What are the policies for guests staying with children?
Children are welcome at the property. However, cribs (infant beds) are not available.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are not available at the property.
Have a question?
Instant AI responses are based on hotel information
Check-in must be done by someone who is at least 18 years old.
The property does not have a front desk. Guests must contact the property in advance to receive check-in instructions the day before arrival.
Popular amenities
Free Wi-Fi
Non-Smoking Rooms
Family Room
Express Check-In/Check-Out
Terrace
General
Non-Smoking Rooms
Family Room
Activities
Terrace
Services
Express Check-In/Check-Out
Internet
Free Wi-Fi