Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 75 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including parking, a well-lit path to the entrance, and elevator access. Braille or raised signage is also available.

Where is the property located in relation to key landmarks?

The hotel is located within a 5-minute walk of Westfield Louis Joliet Shopping Mall and Cinemark Louis Joliet Mall. It is 12.2 miles from Route 66 Raceway and 2.4 miles from Riverview Park.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Tru By Hilton Joliet Plainfield

What guests think

At Tru By Hilton Joliet Plainfield, reviewers consistently praise very friendly staff, a modern feel, and clean rooms, with many noting comfortable beds and useful lobby spaces for relaxing or meeting, making it a dependable stop for travelers.

Location is described as convenient to the expressway, malls, and dining, with several guests feeling the area is safe. Breakfast feedback is mostly positive, though a few mention limited replenishment or child-leaning cereal. A few noted maintenance lapses such as lukewarm hot water or empty shower toiletries. Expect a modern, friendly, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern common areas with games and places to hang out; several guests appreciated 24/7 lobby coffee. The property feels new and well kept.

Related guest reviews

10

Kelvin

Jul 24, 2025

·

Stayed 2 nights

The lobby area was conducive had activities for the guest to participate in and for visiting family to meet you at.

10

Nathan

Oct 13, 2025

·

Stayed 1 night

Stay was amazing! Sybil was amazing at check-in and super friendly and accommodating. Rooms were great and the gym was amazing too! Would 100% stay again!

10

Doug

Sep 15, 2025

·

Stayed 2 nights

Such a great staff!! Really enjoyed them and the unique commons area. Really well done, clean, comfy hotel!! And brand new.

8

Mary

Aug 10, 2025

·

Stayed 1 night

Very clean, minimalist design of rooms and lobby. Friendly, helpful staff, and comfy beds. Rooms have small fridges but no microwaves. Good coffee available (and complementary) in the lobby around the clock. Pool table and other games available in the cozy sitting area by the lobby. Perfect place for someone who wants a clean, comfortable room and good service without a lot of bells and whistles.

10

renee

Aug 7, 2025

·

Stayed 1 night

Hotel and staff were great. Entire property kept clean, amenities and snacks, drinks and Continental breakfast well stocked.

10

Harry

Jul 23, 2025

·

Stayed 7 nights

The Staff was exceptional! They welcomed and treated us way beyond our expectations! The property and facilities were newly built and it showed.

10

Jorge

Aug 30, 2025

·

Stayed 2 nights

It has a nice lobby layout, easy to hang out at. I'm in town for business and this was a perfect place for this purpose. Will definitely return.

10

John

Oct 13, 2025

·

Stayed 2 nights

The staff was very friendly breakfast was very good great parking for my semi truck mall is walking distance right in front of hotel along with food options smells new still very quiet I loved it and will return highly recommend couple who stayed there for our Anniversary quiet was the best with us and needed rest plus shower in room no tub thankfully

10

Rosalyn

Aug 24, 2025

·

Stayed 1 night

Clean, amenities were plenty! Nicely decorated!

10

Amanda

Oct 26, 2025

·

Stayed 2 nights

Clean and well kept property. 24 hour coffee/tea, decent breakfast, lots of area in the lobby to play games, hang out.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and bathrooms with a fresh, new feel. A few mentioned maintenance lapses such as lukewarm hot water or empty shower toiletries.

Related guest reviews

10

Denise

Dec 30, 2025

·

Stayed 2 nights

Staff was friendly and the rooms were clean

8

Deborah

Oct 10, 2025

·

Stayed 1 night

Nice stay..Super clean room but shower didnt have the hot shower

10

Tammy

Nov 24, 2025

·

Stayed 2 nights

YES, THE ROOM WAS VERY CLEAN AND THE STAFF IS AWESOME.

10

Sungjae

Nov 23, 2025

·

Stayed 6 nights

객실도 깨끗하고 직원도 친절합니다.

Translate

8

Melissa

Nov 22, 2025

·

Stayed 1 night

Great hotel super clean great bed my only complaint is hot water was Luke warm

10

Jason

Feb 22, 2026

·

Stayed 3 nights

Very friendly staff. Clean and comfortable.

10

Rita

Feb 22, 2026

·

Stayed 1 night

I only stayed here for one night, but I had zero complaints. The hotel was beautifully decorated, the rooms were very clean, and staff was super friendly.

10

Deborah

Nov 2, 2025

·

Stayed 1 night

Our room was very clean. Bathroom and shower was very clean. The shower had great water pressure too. We will definitely stay there again.

10

Jose

Jan 10, 2026

·

Stayed 1 night

Very clean room friendly staff very convenient location next to the mall and restaurant close to the highway.im highly recommended 5tart on my book

6

Kurtis

Nov 2, 2025

·

Stayed 1 night

The shower soap and shampoo were both empty which was unfortunate

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and minimalist with comfortable beds and practical layouts for short stays. One review reported an uncomfortable bed.

Related guest reviews

10

Cheryl

Oct 2, 2025

·

Stayed 1 night

Everyone was very friendly and helpful! Very clean, comfortable bed, and good breakfast!

10

Steven

Oct 11, 2025

·

Stayed 2 nights

Clean and modern

10

Mariela

Aug 10, 2025

·

Stayed 1 night

The staff was so friendly! The breakfast was great! Bed was like sleeping on a cloud! Would highly recommend!

10

Jerica

Oct 24, 2025

·

Stayed 1 night

Exceptional service at the front desk, and a nice clean room. Bed was comfortable and shower was great. Will absolutely stay here again if I'm passing through.

10

KOREA CONTAINER

Sep 9, 2025

·

Stayed 3 nights

편안하게 쉬었습니다 :)

Translate

10

AMANDA

Jun 27, 2025

·

Stayed 1 night

Fantastic Hotel. Very modern and clean. The bed was extremely comfortable. Big Mama at the reception check in was extremely friendly and always smiling and made my check in and out an effortless experience.

10

Darlene

Oct 19, 2025

·

Stayed 2 nights

The beds/pillows were amazing…we had 2 nights of great sleep! Breakfast was quite good considering it was included in the price.

6

Janene

Oct 12, 2025

·

Stayed 1 night

Very modern and minimal. Room was fine, bed was uncomfortable. Breakfast was awful! Service was until 10:00 am, arrived at 8:30 and most items were not available and were not being replenished. There was no rush to replace, if anything was still available. Front desk was often unattended and the front desk person spent lots of time in the back room and shrugged her shoulders when I asked about lack of food. When spending close to $200, I expected better.

10

William

Jan 26, 2026

·

Stayed 5 nights

Everything was great. Nice room, good breakfast. Will definitely stay there again next time we are in the area.

10

Dennis

Oct 20, 2025

·

Stayed 1 night

Great value for a new feeling hotel. No frills but clean modern w a great value while traveling

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and welcoming, and check-in is quick. There was an isolated complaint about the front desk being inattentive during breakfast.

Related guest reviews

10

Barbara

Aug 13, 2025

·

Stayed 2 nights

This hotel was fantastic!!! Everything was clean and fresh and breakfast was wonderful. Staff was friendly as could be. Will definitely stay here again in my travels for work.

10

Cherie

Feb 28, 2026

·

Stayed 1 night

Sybil was a joy!! She made sure our stay was the best it could be.

10

Jerica

Oct 24, 2025

·

Stayed 1 night

Exceptional service at the front desk, and a nice clean room. Bed was comfortable and shower was great. Will absolutely stay here again if I'm passing through.

10

Daniel

Jul 30, 2025

·

Stayed 1 night

Abby and Sybil were awesome.

10

Sharon

Jul 26, 2025

·

Stayed 1 night

The staff are very friendly and helpful!

10

Stacey

Jun 29, 2025

·

Stayed 3 nights

It was clean and the staff was very friendly.

10

Jennelle

Sep 15, 2025

·

Stayed 3 nights

Clean and great customer service

10

Rita

Feb 22, 2026

·

Stayed 1 night

I only stayed here for one night, but I had zero complaints. The hotel was beautifully decorated, the rooms were very clean, and staff was super friendly.

6

Janene

Oct 12, 2025

·

Stayed 1 night

Very modern and minimal. Room was fine, bed was uncomfortable. Breakfast was awful! Service was until 10:00 am, arrived at 8:30 and most items were not available and were not being replenished. There was no rush to replace, if anything was still available. Front desk was often unattended and the front desk person spent lots of time in the back room and shrugged her shoulders when I asked about lack of food. When spending close to $200, I expected better.

10

Benny

Aug 1, 2025

·

Stayed 3 nights

so forgive me for this review, if I sound happier than any other person, probably will leave a review for this hotel. It was an amazing experience from the time we checked in with Sybil a.k.a. big mama. She made us feel at home and let us know that we were safe for the next few days as we were home for my father‘s funeral. then I had the pleasure of meeting the general manager, who was an amazing person and could relate to a lot of our feelings and what we wanted to accomplish in our stay thank you so much for an amazing stay for a clean room, a safe hotel, and I wish this place nothing but happiness, and we will be back. Thank you Xiomara and crew.

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AI-generated summary based on recent guest reviews

Location

Convenient to the expressway, mall, and restaurants, with easy walking access and several mentions of a safe area.

Related guest reviews

10

Wanda

Jul 18, 2025

·

Stayed 4 nights

Ms. Ramos, the general manager, and Brianna exceeded expectations, as did the entire staff. The location is convenient to everything. I will definitely stay there again if I am in town.

10

Sonia

Aug 17, 2025

·

Stayed 2 nights

Clean and affordable. The staff was very friendly and helpful. They gave dining recommendations, were helpful with our questions. Nice area, safe neighborhood.

10

Richard

Aug 18, 2025

·

Stayed 1 night

Very convenient to expressway and food

10

KENDRICK

Jun 30, 2025

·

Stayed 2 nights

Property was clean. Bathrooms has the best soaps and lotions. Area next to mall

10

John

Oct 13, 2025

·

Stayed 2 nights

The staff was very friendly breakfast was very good great parking for my semi truck mall is walking distance right in front of hotel along with food options smells new still very quiet I loved it and will return highly recommend couple who stayed there for our Anniversary quiet was the best with us and needed rest plus shower in room no tub thankfully

10

Jose

Jan 10, 2026

·

Stayed 1 night

Very clean room friendly staff very convenient location next to the mall and restaurant close to the highway.im highly recommended 5tart on my book

10

Benny

Aug 1, 2025

·

Stayed 3 nights

so forgive me for this review, if I sound happier than any other person, probably will leave a review for this hotel. It was an amazing experience from the time we checked in with Sybil a.k.a. big mama. She made us feel at home and let us know that we were safe for the next few days as we were home for my father‘s funeral. then I had the pleasure of meeting the general manager, who was an amazing person and could relate to a lot of our feelings and what we wanted to accomplish in our stay thank you so much for an amazing stay for a clean room, a safe hotel, and I wish this place nothing but happiness, and we will be back. Thank you Xiomara and crew.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often rated good to great. A few guests reported limited replenishment or options that skewed toward children.

Related guest reviews

10

Cheryl

Oct 2, 2025

·

Stayed 1 night

Everyone was very friendly and helpful! Very clean, comfortable bed, and good breakfast!

10

Barbara

Aug 13, 2025

·

Stayed 2 nights

This hotel was fantastic!!! Everything was clean and fresh and breakfast was wonderful. Staff was friendly as could be. Will definitely stay here again in my travels for work.

10

Mariela

Aug 10, 2025

·

Stayed 1 night

The staff was so friendly! The breakfast was great! Bed was like sleeping on a cloud! Would highly recommend!

10

renee

Aug 7, 2025

·

Stayed 1 night

Hotel and staff were great. Entire property kept clean, amenities and snacks, drinks and Continental breakfast well stocked.

10

Darlene

Oct 19, 2025

·

Stayed 2 nights

The beds/pillows were amazing…we had 2 nights of great sleep! Breakfast was quite good considering it was included in the price.

10

Lloyd

Oct 14, 2025

·

Stayed 14 nights

Cereal was more for children

10

John

Oct 13, 2025

·

Stayed 2 nights

The staff was very friendly breakfast was very good great parking for my semi truck mall is walking distance right in front of hotel along with food options smells new still very quiet I loved it and will return highly recommend couple who stayed there for our Anniversary quiet was the best with us and needed rest plus shower in room no tub thankfully

6

Janene

Oct 12, 2025

·

Stayed 1 night

Very modern and minimal. Room was fine, bed was uncomfortable. Breakfast was awful! Service was until 10:00 am, arrived at 8:30 and most items were not available and were not being replenished. There was no rush to replace, if anything was still available. Front desk was often unattended and the front desk person spent lots of time in the back room and shrugged her shoulders when I asked about lack of food. When spending close to $200, I expected better.

10

William

Jan 26, 2026

·

Stayed 5 nights

Everything was great. Nice room, good breakfast. Will definitely stay there again next time we are in the area.

10

Amanda

Oct 26, 2025

·

Stayed 2 nights

Clean and well kept property. 24 hour coffee/tea, decent breakfast, lots of area in the lobby to play games, hang out.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $177	2 $196	3	4 $191	5	6 $254	7
8 $146	9 $155	10	11	12 $167	13	14 $206
15 $136	16 $136	17 $136	18 $136	19 $136	20 $136	21 $137
22 $136	23 $137	24 $136	25 $137	26 $138	27 $136	28 $136
29 $136	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
		1 $136	2	3 $137	4 $137	5 $138
6 $140	7 $145	8 $136	9 $136	10 $137	11 $139	12 $137
13 $123	14 $136	15 $136	16 $137	17 $137	18 $137	19 $137
20 $137	21 $136	22 $136	23 $137	24 $137	25 $137	26 $137
27 $129	28 $136	29 $136	30 $125	31 $137

Tru By Hilton Joliet Plainfield

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Guest reviews of Tru By Hilton Joliet Plainfield

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Joliet Plainfield

Prices for upcoming dates