Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers a wheelchair-accessible registration desk, elevators, step-free entrances, and well-lit paths to the entrance. Limited wheelchair-accessible rooms are available.

Where is the hotel located in relation to nearby attractions?

The hotel is situated in a shopping district, just a 3-minute walk from Stonebriar Centre Mall and a 2-minute drive from Legacy West. It is approximately 12.5 miles from Galleria Dallas and 1.6 miles from Ford Center.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

Are children allowed at the hotel?

Yes, children are welcome at the property. There is no specified minimum age for children to stay for free.

Does the hotel provide extra beds or cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the hotel directly for specific requests regarding additional sleeping arrangements.

Tru By Hilton Frisco Dallas Hotel

Average nightly price at Tru By Hilton Frisco Dallas, TX by month, last 12 months (USD)
Month	Average price
January	$97
February	$112
March	$106
April	$118
May	$103
June	$107
July	$103
August	$97
September	$95
October	$108
November	$94
December	$85

What guests think

At Tru By Hilton Frisco Dallas, TX, guests repeatedly praise the walkable location by Stonebriar Mall and generally friendly staff, while feedback on small, minimalist rooms, variable breakfast quality, and maintenance hiccups like hot water and elevators is mixed.

Many reviews note clean spaces and comfortable beds. Others mention design trade offs such as limited storage and occasional noise between rooms. Breakfast ranges from plentiful to understocked or cold, with some machine or coffee issues noted. Overall, expect a simple, modern stay in a great location with generally warm service, but check current operational status if those details matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a lobby pool table, on site gym and pool, and ample parking. Several reviews report issues such as a closed or untidy pool area, unreliable elevators, broken ice machines, and no guest laundry.

Related guest reviews

10

Nicholas

Sep 14, 2024

·

Stayed 3 nights

I had an excellent stay at Tru By Hilton in Frisco, Dallas, TX. The hotel is in a great location with a variety of restaurants within walking distance and just a seven-minute drive from Planet Fitness, even though they have an on-site gym. The pool was clean and well-maintained, and they have a billiard pool table in great condition. The room was comfortable and quiet, providing a great night’s sleep. The staff was friendly and helpful, even holding onto my cooler cup when I accidentally left it behind. Their attentiveness and reminder were much appreciated. Overall, a fantastic experience!

4

Donna

Mar 17, 2023

·

Stayed 2 nights

Could not get the room cleaned, even though I asked twice. Could not get the front desk to answer the phone. The breakfast was sad, the “hot” food was room temperature. Saying the breakfast was bland is a complement and it did not rise to the bland category. Only one elevator was working and it reminded the people in the vibrating jerking elevator of horror movies, we actually joked with fellow passengers that we hoped to survive the ride.

6

Thomas

Jul 21, 2024

·

Stayed 2 nights

Pool and area dirty no towels insufficient seating

6

Gabrielle

Jun 15, 2025

·

Stayed 2 nights

Pool was closed, apparently because the emergency phone didnt pass inspection. That was a big bummer for my two boys. The elevators are kinda sketch, sounded rough and felt rough. Breakfast was fine..not great. Ive machine on ground floor was broken. The light switch situation in the room was so odd...switches turning lights on across the room, bathroom wouldnt turn on until switch in main room was on and the lighting was so dim in the room... very clean and comfy though! People at front desk were nice.

4

Jennifer

Jun 15, 2025

·

Stayed 1 night

Front desk at check in wanted to charge me for the room when I already paid using a 2nd vendor site and kept asking for my credit card. I told them it was already paid. Took them 5 minutes to understand and realize I was correct. Breakfast was really not accommodating---they do not have sugar free syrup which every hotel/place has at this point so waffles could not be eaten. Other Hilton properties have this. Parking easy. Room is smaller than other Hiltons and there is not a closet in the room--not for longer stays.

10

Lindy

Feb 6, 2025

·

Stayed 2 nights

Great choice for me. Was convenient to venue lots of things in close proximity. Plenty of parking. Friendly staff, no complaints

10

Kathleen

Jan 8, 2025

·

Stayed 1 night

Great place for kids with pool table to keep them happy. Clean and inexpensive.

8

Maria

Oct 22, 2024

·

Stayed 2 nights

We had a good stay. Only 1 elevator was working.

10

dominique

May 11, 2025

·

Stayed 1 night

Room was nice and clean but there is no laundry at facilities

10

Leslie

Mar 19, 2023

·

Stayed 2 nights

The hotel was very nice. Clean rooms. Friendly staff. Only complaint is the amount of dog poop covering the grass everywhere (despite them having pick up bags and a can in a convenient location.) I had to pay $75 for my dog to stay here, and I pick up his poop! Wish they’d do a better job getting people to clean up or have staff clean up the grass area at least once a day.

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Cleanliness

Many guests describe the property as very clean with tidy rooms and public spaces. However, multiple reviews note housekeeping lapses such as hair or stained linens and rooms not serviced as expected.

Related guest reviews

8

MATIAS

Mar 13, 2023

·

Stayed 4 nights

I understand the sustainability policies but not cleaning the bathrooms daily? I think it's not good, it's unhygienic bathroom cleaning every 5 days --- NO ACEPTABLE

4

Sonia

Dec 1, 2024

·

Stayed 1 night

Dirty sheets with dried blood

4

Donna

Mar 17, 2023

·

Stayed 2 nights

Could not get the room cleaned, even though I asked twice. Could not get the front desk to answer the phone. The breakfast was sad, the “hot” food was room temperature. Saying the breakfast was bland is a complement and it did not rise to the bland category. Only one elevator was working and it reminded the people in the vibrating jerking elevator of horror movies, we actually joked with fellow passengers that we hoped to survive the ride.

10

Shawna

Mar 30, 2024

·

Stayed 1 night

Very clean and slept great!

10

Hillari

Jun 23, 2025

·

Stayed 2 nights

Clean and quiet!

10

Christina

Dec 23, 2024

·

Stayed 1 night

This hotel is very clean and comfortable. I enjoyed my stay here. The staff was also very kind and helpful.

10

Carlos

May 13, 2024

·

Stayed 2 nights

This property was super clean and staff excellent and extremely friendly

6

AZIZULLAH

Mar 10, 2025

·

Stayed 1 night

The hotel was decent, pretty clean except I hate other people’s hair all in the room!! Sweep, vacuum something. Also NO HOT WATER for our night shower! Luke warm at best and when I called it was basically oh well. Also the front desk staff working Saturday evening and Sunday morning need a lot of CUSTOMER SERVICE TRAINING! The attitude is like a whole bunch of uninterested college kids! So unprofessional to tell a customer to wait while you clean and spray a trash can for them the check out! I just left, told her to email me since unfortunately we are Hilton Honors members. SMH no wonder all of these businesses are failing, look who you are hiring!

2

Amy

Jul 15, 2023

·

Stayed 1 night

TV would turn on, but no picture/sound/options; 2 lights broken so no light in half the room; dirty pillowcase; bug in bathroom, very loud hallway between 10:30-midnight.

10

Suzzanne

Oct 12, 2025

·

Stayed 1 night

Very friendly staff. Exceptional attention to cleanliness.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally compact with minimal storage and often lack closets, while decor is modern and beds are commonly reported as comfortable. Some guests mention noise between rooms and lighting or layout quirks.

Related guest reviews

10

Sheryl

May 20, 2024

·

Stayed 4 nights

This bed was the best I've ever had, including at home. Same with pillows! The room is small with a king bed, but well designed and efficient, and large tv. We loved our room!

10

Chrystal

May 22, 2025

·

Stayed 1 night

We were welcomed by a very nice staff member and the hotel room was very clean and well kept. There was no closet but we didn’t seem to need it as they had alternative options. Would definitely stay again.

8

Mark

Jul 14, 2024

·

Stayed 3 nights

Rooms were alot smaller than I was expecting. Real generic

6

Earl

Nov 23, 2025

·

Stayed 4 nights

Rooms were really small, no closet, no dresser, no microwave in the room. Breakfast wasn't bad but coffee was terrible.

10

Tonya

Sep 30, 2024

·

Stayed 3 nights

My biggest issue was just that the room was small which was unexpected and also you could hear across the hall or next door. So it wasn’t as quiet as we are used to. The employees were all kind and very helpful!

4

Jennifer

Jun 15, 2025

·

Stayed 1 night

Front desk at check in wanted to charge me for the room when I already paid using a 2nd vendor site and kept asking for my credit card. I told them it was already paid. Took them 5 minutes to understand and realize I was correct. Breakfast was really not accommodating---they do not have sugar free syrup which every hotel/place has at this point so waffles could not be eaten. Other Hilton properties have this. Parking easy. Room is smaller than other Hiltons and there is not a closet in the room--not for longer stays.

10

Christopher

Nov 23, 2025

·

Stayed 3 nights

Great room, very comfortable bed. The expansive breakfast makes the value even more! Great amenities as well. Definitely will stay here again!

8

Tamra

Aug 12, 2025

·

Stayed 1 night

I could hear other people, next door, through the walls. The air conditioner made a strange noise when it was running.

8

William

May 20, 2024

·

Stayed 2 nights

OK. Rooms small.

10

Jesus

Aug 28, 2024

·

Stayed 1 night

The room was enormous

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Service

Staff are widely praised as welcoming, helpful, and accommodating, with several shoutouts by name and smooth early check ins. Some guests experienced rude or distracted front desk service, reservation or overcharge mix ups, slow responses, and phone or digital key issues.

Related guest reviews

4

Mary

Feb 6, 2025

·

Stayed 1 night

Had to switch rooms. Because electricity didn’t work in half the room. Smelled like something burning in the hallway. Had to go down to desk anytime we needed anything because the ey wouldn’t answer the phone

2

Fern

Dec 1, 2025

·

Stayed 1 night

Awful staff at front desk, rude, disrespectful and unprofessional. Acts like she is put off to help you and was watching video and on phone and eating most of the times I encountered her. Asked for manager and he was not too helpful.

10

Emily

Jul 14, 2025

·

Stayed 1 night

I had a slight medical emergency, was so embarrassed and mortified but the staff was absolutely kind. I told them how appreciative I was, but they’ll never know I was so much more than appreciative. Their kindness helped ease my nerves as I was terrified. Thank you Tru staff😊

10

Jessica

Nov 28, 2025

·

Stayed 2 nights

Front desk staff was very kind and helpful. The room was very clean and tidy and no issues experienced. Plenty of room to eat in the lobby and extra activities available.

10

Jitesh

Jul 18, 2025

·

Stayed 3 nights

Truley great experience. Great service and very courteous - particularly Edward went above and beyond to help us with check in challenges.

10

Linda

Feb 21, 2025

·

Stayed 4 nights

The Gm, Blake was so friendly and helpful in every way. If we needed anything and we made him aware of it he provided whatever was needed. From our check in, Monday through our check out, Friday, Blake and the entire staff were very helpful. If you are looking for a friendly place to stay with a great staff look no further. If I had a complaint, it would be that Blake couldn’t convince my husband to switch from his 49ers hat to a Dallas Cowboy hat.

10

Aaron

May 13, 2025

·

Stayed 2 nights

Our stay was made perfect from start! We checked in early and a lady by the name of Mckenzie made it quick and easy. From the moment we checked in she was extremely friendly, knowledgeable about the area, helpful and just an all around amazing person! Will definitely be coming back to this location.

10

Lisa

Oct 13, 2025

·

Stayed 2 nights

This is the nicest Tru location in entire DFW. It is also the nicest staff of ANY chain.

2

Gerardo

Jan 6, 2024

·

Stayed 1 night

I prepaid my stay at this hotel and when I did my check in I was charged again $119.00 even when I told the lady that my stay was already paid for, she couldn't fix her mistake, I still doesn't receive my money back

10

erick

Jul 8, 2025

·

Stayed 1 night

The customer service was A1 at all times. Clean and very well kept. I would definitely recommend and visit again.

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Location

Highly walkable spot next to Stonebriar Mall with easy access to dining, shopping, IKEA, and sports venues; many describe the area as safe and convenient.

Related guest reviews

8

India

Nov 5, 2025

·

Stayed 2 nights

Great location nearby shops

10

Alla

Aug 25, 2024

·

Stayed 2 nights

Nice location next to the shopping mall

8

Amanda

Mar 12, 2025

·

Stayed 3 nights

Easy to walk to the stadium and SO many dining options around nearby

10

Ginna

May 28, 2024

·

Stayed 2 nights

Walking distance to mall and movie theater

10

Cheryl

May 25, 2025

·

Stayed 4 nights

Tru @ Stonebriar is in a wonderful, beautiful, & safe location. The hotel is very open & clean. The staff is friendly & helpful. The Stonebriar Mall is right out the back door so there is plenty of shopping w/in walking distance. If you love to get your steps in (as I do), this is definitely the location. There are other Hilton properties close by, other food spots, IKEA, Rough Riders Baseball field, Kathy Seei Park, etc. You will not be w/out things to do in this area.

10

Carlos

Jun 6, 2025

·

Stayed 2 nights

Clean and really well located hotel (Stonebriar Mall)

10

Kavitha

Sep 17, 2024

·

Stayed 4 nights

Had a great stay for a conference at the Convention center that was just a short walk away with a great sidewalk. Nothing fancy but a great value and didn’t feel crowded.

10

Leialoha

May 25, 2025

·

Stayed 2 nights

Convenient for shopping and great hospitality

10

Peter

Feb 8, 2025

·

Stayed 1 night

Great location and nice amenities in and around hotel.

10

Andrea

Jul 22, 2025

·

Stayed 2 nights

Easy check in and great location near IKEA. Even has fireworks (IDK why) at the park nearby one night.

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Dining

Breakfast feedback is mixed: several guests found it good or plentiful, while others encountered understocked or cold items, and occasional machine issues. A few noted service ending promptly at the cutoff.

Related guest reviews

4

Felicia

Nov 22, 2024

·

Stayed 2 nights

We were glad we were able to check in to our room early. The room was ok. No seating besides the beds and a small desk and chair. There was no closet, table, or place to set luggage except the floor or bed. Front desk said at check-in the water was being worked on and to run the water for a bit & the hot water would come. It never came. Just luke warm. Didn't get a relaxing hot shower I'd hoped for. Breakfast was sad. No eggs, cold sausage, & no fruit. Thank goodness for the pancakes and cereal. On checkout, front ofc person didn't greet me or ask how our stay was. I mentioned the hot water issue, and she didnt offer any sort of restitution just said she would leave a note for the manager. We will definitely not be staying at this Tru by Hilton again.

10

Cassandra

Oct 28, 2024

·

Stayed here for a conference at Comerica. Excellent hotel. Clean, friendly staff. Good breakfast. Easy to walk anywhere we needed to go.

8

Linda

Feb 2, 2025

·

Stayed 1 night

I felt safe & relaxed. The breakfast left a lot to be desired, waffle machine out of order, the egg omelette type thing was so tough around the edges, scrambled eggs were watered down as well as the oatmeal, the orange juice was great as well as the yogurt & cereal. The woman really worked hard keeping everything stocked.

10

Ken

Jul 15, 2025

·

Stayed 3 nights

The stay was very nice, clean, the staff was very helpful and friendly. The breakfast station was well stocked and well prepared

6

Paul

Mar 5, 2025

·

Stayed 3 nights

The staff were great, but sometimes they seemed understaffed. For example, the breakfast area and cleaning staff. The breakfast was good. They would just run out of food and I would have to wait for more to be put out. The location between the Rough Ryder ballpark for the College Baseball Classic and the mall was perfect. Lots of food options within walking distance. The room was clean, but sparsely furnished and had poor lighting. We were there 3 nights and the hallway carpet was a mess most of the time. The made service appeared to work hard, but someone else needed to be on vacuum detail. Overall, the bed was comfortable and clean. The location was great and it served its purpose well.

10

Christopher

Nov 23, 2025

·

Stayed 3 nights

Great room, very comfortable bed. The expansive breakfast makes the value even more! Great amenities as well. Definitely will stay here again!

10

LOANNE

Dec 28, 2023

·

Stayed 1 night

Very nice staff and many choices for breakfast.

8

Debbie

Nov 25, 2024

·

Stayed 3 nights

Good stay overall. Here were the issues- 1-breakfast bar was poorly stocked all three mornings we were there. Had to ask for more coffee, spoons and to refill the entree items.Never got any breakfast meat any day we were there. 2-poor hot water in the room 2 of 3 days. 3-front desk clerk playing guitar was a big perk.

8

Brandi

Jul 21, 2025

·

Stayed 1 night

Decent hotel, but the staff and service were just okay! Out of many items for the morning breakfast and the juice machine was out of order too. The staff also turned the lights off of those of us eating in the lobby, right at the 9:30 cutoff time. Many guests were still waiting in line for food and they began putting it away anyways. I think they may need some training on customer experience, but the hotel itself was cute and convenient.

6

Adnan

May 11, 2024

·

Stayed 3 nights

Rooms were clean. Service at the front desk was very nice. The only recommendation that I can make is that free breakfast in the morning was very disappointing. One there wasn’t many options to choose from. Two food ran out by 8 o’clock. And then on Monday, and Sunday, it pretty much was no options to choose from which was extremely disappointing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $117	14 $116
15 $135	16 $150	17 $157	18 $132	19 $93	20 $94	21 $94
22 $86	23 $87	24 $87	25 $92	26 $97	27 $102	28 $98
29 $91	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
		1 $90	2 $94	3 $92	4 $101	5 $112
6 $112	7 $110	8 $120	9 $109	10 $112	11 $90	12 $93
13 $102	14 $109	15 $110	16 $110	17 $100	18 $135	19 $137
20 $82	21 $85	22 $93	23 $92	24 $93	25 $109	26 $109
27 $90	28 $93	29 $87	30 $91	31 $90

Tru By Hilton Frisco Dallas, TX

Prices for Tru By Hilton Frisco Dallas, TX

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Mobility Accessible

Room, 2 Queen Beds, Mobility Accessible (Microwave & Refrigerator)

Guest reviews of Tru By Hilton Frisco Dallas, TX

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Frisco Dallas, TX

Prices for upcoming dates