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Guest reviews
3.9
Based on 218 verified reviews
Facilities
2
Cleanliness
2
Service
2
2
J
May 19, 2024
·
Stayed 7 nights
Disgusting! Room was filthy. Sign said non-smoking but walls, vents and air-conditioner coated in nicotine. Smell of cigarettes overpowering and made us feel sick. Dirty bed linen. Dust very thick. Faeces on toilet seat. Bathroom door rotten and filthy. Told there was no hot water and tv broken after arrival. No toilet paper, soap. No wifi working. They had to remove dirty dishes out of our room. Wallpaper ripped off wall. We stayed one night and left for a better hotel. Complained to staff about issues and he laughed and shrugged his shoulders. Simply didn't care.
Disgusting! Room was filthy. Sign said non-smoking but walls, vents and air-conditioner coated in nicotine. Smell of cigarettes overpowering and made us feel sick. Dirty bed linen. Dust very thick. Faeces on toilet seat. Bathroom door rotten and filthy. Told there was no hot water and tv broken after arrival. No toilet paper, soap. No wifi working. They had to remove dirty dishes out of our room. Wallpaper ripped off wall. We stayed one night and left for a better hotel. Complained to staff about issues and he laughed and shrugged his shoulders. Simply didn't care.
2
J
May 18, 2024
·
Stayed 7 nights
Disgusting! Room was filthy. Sign said non-smoking but walls, vents and air-conditioner coated in nicotine. Smell of cigarettes overpowering and made us feel sick. Dirty bed linen. Dust very thick. Faeces on toilet seat. Bathroom door rotten and filthy. Told there was no hot water and tv broken after arrival. No toilet paper, soap. No wifi working. Man at reception shouted rudely at female staff. Took dirty dishes out of our room. Wallpaper ripped off wall. We stayed one night and left for a better hotel. Complained to staff about issues and he laughed and shrugged his shoulders. Simply didn't care about the problems. Google reviews say very similar things to the above. DO NOT STAY HERE, IT IS DISGUSTING.
Disgusting! Room was filthy. Sign said non-smoking but walls, vents and air-conditioner coated in nicotine. Smell of cigarettes overpowering and made us feel sick. Dirty bed linen. Dust very thick. Faeces on toilet seat. Bathroom door rotten and filthy. Told there was no hot water and tv broken after arrival. No toilet paper, soap. No wifi working. Man at reception shouted rudely at female staff. Took dirty dishes out of our room. Wallpaper ripped off wall. We stayed one night and left for a better hotel. Complained to staff about issues and he laughed and shrugged his shoulders. Simply didn't care about the problems. Google reviews say very similar things to the above. DO NOT STAY HERE, IT IS DISGUSTING.
2
Muhammad Rahim Muhammad Aliff Aidil
Oct 20, 2023
·
Stayed 7 nights
so dirty
so dirty
71, Jl. Sisingamangaraja, Padang, Padang, Indonesia
Location
Located in Padang, Super OYO 4010 Zaara Guest House Syariah is within a 5-minute drive of Adityawarman Museum and Pelabuhan Muaro. This hotel is 2.2 mi (3.5 km) from Colonial Quarter and 2.3 mi (3.7 km) from Air Manis Beach.
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