Marvic Hotel Boutique
From
44 USD
a notte
Seleziona le date per controllare prezzi e disponibilità
From
44 USD
a notte
Informazioni su questa struttura
Le opportunità di svago non mancano: avrai a disposizione una piscina all'aperto, oltre a il Wi-Fi gratuito e servizi di concierge. Questo hotel offre, inoltre, servizi per matrimoni e un'area soggiorno in comune.
Servizi
Le opportunità di svago non mancano: avrai a disposizione una piscina all'aperto, oltre a il Wi-Fi gratuito e servizi di concierge. Questo hotel offre, inoltre, servizi per matrimoni e un'area soggiorno in comune.
Servizi per le aziende
Potrai usufruire di check-in veloce, check-out veloce e una reception aperta 24 ore su 24. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Camere
Rilassati in una delle 28 camere della struttura, complete di aria condizionata e Smart TV. Riposati su un comodo letto con materasso Tempur-Pedic, completo di copriletto in piuma e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
Marvic Boutique Hotel si trova nel centro di Playa del Carmen, a 3 minuti a piedi da Playa Mamitas e 6 minuti da Spiaggia principale di Playa del Carmen. Questo hotel si trova a 1 km da Quinta Avenida e 3 km da Terminal marittimo di Playa del Carmen.
Nelle vicinanze
Playa Mamitas(0.1 miglia)
Spiaggia principale di Playa del Carmen(0.3 miglia)
Spiaggia di Coco(0.3 miglia)
Spiaggia Avenida Colosio(0.3 miglia)
Super Chedraui Selecto Avenida 10(0.4 miglia)
Quinta Avenida(0.5 miglia)
Mario Villanueva Madrid(0.5 miglia)
Centro Commerciale Quinta Alegría(0.7 miglia)
Pier Navega(0.8 miglia)
Calle Corazón(0.9 miglia)
Playa 88(1 miglia)
Chiesa di Guadalupe(1 miglia)
Calle 12(1 miglia)
Iglesia de Nuestra Senora del Carmen(1 miglia)
Playa del Carmen Lighthouse(1.1 miglia)
Aeroporto Internazionale di Cozumel (CZM)(22.1 miglia)
Aeroporto Internazionale di Cancún (CUN)(34.1 miglia)
Navetta da/Per aeroporto
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Cambio valuta
Posizione
Calle 44 manzana 144 lote 18 entre avenida 5 y avenida 10, Zazil-ha, Playa del Carmen, Solidaridad, Quintana Roo, Messico
Playa Mamitas (0.1 miglia)
Spiaggia principale di Playa del Carmen (0.3 miglia)
Spiaggia di Coco (0.3 miglia)
Spiaggia Avenida Colosio (0.3 miglia)
Super Chedraui Selecto Avenida 10 (0.4 miglia)
Quinta Avenida (0.5 miglia)
Opzioni camera
4
Deluxe Room, 2 Double Beds with No View
2 Letti Matrimoniali Alla Francese
Posti letto: 4
183 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
6
Doppia Superior, 1 letto king
1 Letto Matrimoniale Large
Posti letto: 2
269 ft²
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Suite monolocale Exclusive, letti multipli
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 6
1615 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
4
Suite monolocale Deluxe, 1 letto king
1 Letto Matrimoniale Large
Posti letto: 2
646 ft²
Aria condizionataWi-Fi (gratuito)Angolo cottura
4
Camera Deluxe, 1 letto king
1 Letto Matrimoniale Large
Posti letto: 2
142 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Soggiorno separato
6
Suite monolocale Deluxe
2 Letti Matrimoniali Alla Francese
Posti letto: 4
646 ft²
Zona pranzo separataAria condizionataWi-Fi (gratuito)Angolo cottura
7
Doppia Superior, 2 letti matrimoniali
2 Letti Matrimoniali Alla Francese
Posti letto: 4
269 ft²
BalconeZona pranzo separataAria condizionataWi-Fi (gratuito)Soggiorno separato
Recensioni degli ospiti su Marvic Hotel Boutique
8
Molto buono
Sulla base di 552 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'hotel Marvic Boutique, i viaggiatori apprezzano la posizione centrale e comoda, vicino alla Fifth Avenue, e la cordialità e disponibilità del personale, ma le esperienze sono variabili. Diversi problemi di manutenzione ricorrenti e strutture usurate possono compromettere l'altrimenti buon rapporto qualità-prezzo.
Servizi
Pulizia
Camere
Servizio
Posizione
Ristorazione
Ti è stato utile?
Cosa pensano gli ospiti
All'hotel Marvic Boutique, i viaggiatori apprezzano la posizione centrale e comoda, vicino alla Fifth Avenue, e la cordialità e disponibilità del personale, ma le esperienze sono variabili. Diversi problemi di manutenzione ricorrenti e strutture usurate possono compromettere l'altrimenti buon rapporto qualità-prezzo.
Molti ospiti hanno trovato le camere pulite e confortevoli, e alcuni hanno apprezzato gli angoli cottura o gli spazi ampi. Tuttavia, diverse segnalazioni riguardano una pressione o temperatura dell'acqua insufficiente o instabile, una connessione Wi-Fi inaffidabile, camere piccole o senza finestre, e rumore proveniente dai corridoi o dalla vita notturna nelle vicinanze. Le condizioni della piscina sul tetto e della terrazza solarium variano da basiche a chiuse per manutenzione, e diversi recensori non hanno gradito i depositi cauzionali o gli addebiti extra (ad esempio, per biancheria macchiata) e la mancanza di ristorazione o parcheggio in loco. Aspettatevi un soggiorno semplice e ben posizionato, ideale se la convenienza e la posizione sono più importanti dei servizi completi o della coerenza.
Servizi
Pulizia
Camere
Servizio
Posizione
Ristorazione
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
La piscina sul tetto e la terrazza necessitano spesso di manutenzione, con segnalazioni di decking allentato o usurato, posti a sedere limitati o chiusure temporanee; alcuni ospiti le hanno trovate pulite e utilizzabili. Diverse recensioni sottolineano anche l'assenza di parcheggio in loco e di ristorante/servizio.
Recensioni degli ospiti correlate
8
Evan
17 feb 2025
·
Soggiorno di 1 notte
Has the things you'll need for a simple stay. Has a stove-top and microwave. The pool on the roof is a nice touch. It's getting some wear and tear since I was here when it opened 5 years ago.
Has the things you'll need for a simple stay. Has a stove-top and microwave. The pool on the roof is a nice touch. It's getting some wear and tear since I was here when it opened 5 years ago.
6
Tiaja
20 mag 2025
·
Soggiorno di 4 notti
A lot of comestic fixes needed and safety as far as pool ladder not screwed completely and rusted Hotel room needs a lot of of cosmetic fixes the pool kitchen are isn’t open and the rooms and pool area don’t look exactly like the pictures the pictures are from when they first opened which is false advertising not bad stay for 1 night
A lot of comestic fixes needed and safety as far as pool ladder not screwed completely and rusted Hotel room needs a lot of of cosmetic fixes the pool kitchen are isn’t open and the rooms and pool area don’t look exactly like the pictures the pictures are from when they first opened which is false advertising not bad stay for 1 night
10
RAFAEL DE JESUS IPINA
7 ago 2023
·
Soggiorno di 1 notte
NO TIENE ESTACIONAMIENTO PORQUE NO QUIEREN; BIEN PUEDEN HACER UN CONVENIO CON ALGÚN ESTACIONAMIENTO PUBLICO PARA SUS HUESPEDES.
NO TIENE ESTACIONAMIENTO PORQUE NO QUIEREN; BIEN PUEDEN HACER UN CONVENIO CON ALGÚN ESTACIONAMIENTO PUBLICO PARA SUS HUESPEDES.
4
Alister
12 mar 2025
·
Soggiorno di 14 notti
This establishment is incredibly deceptive and has left me thoroughly disappointed. I stayed there for 14 days booked through Expedia, and I quickly learned that refunds or cancellations were not an option, which felt extremely unfair given the circumstances. From the moment I arrived, I encountered issues, starting with the hot water situation. Not once during my stay did I experience a hot shower; each day, I was assured by the staff that they were "working on it," but the situation never improved. To make matters worse, I experienced a complete shutdown of the water supply without any prior notice while a water company was filling their tank, leaving me without basic amenities at the most inconvenient times. Additionally, I observed them turning off the electricity during the day, which is quite frustrating when you have yours up the stairs. I eventually switched rooms, and I can confirm that the reviews regarding the musty smell and the presence of mould were spot on. The second room I was given still had lingering odors and signs of neglect. The pool area was nothing short of a stagnant swamp, and I found the deck boards to be splintered and hazardous to walk on, raising significant safety concerns. Once again, the quest for even lukewarm water for a shower proved fruitless; I could only expect frigid, uncomfortable showers throughout my stay. In conclusion, I absolutely do NOT recommend this place to anyone looking for a comfortable or reliable stay. This expe
This establishment is incredibly deceptive and has left me thoroughly disappointed. I stayed there for 14 days booked through Expedia, and I quickly learned that refunds or cancellations were not an option, which felt extremely unfair given the circumstances. From the moment I arrived, I encountered issues, starting with the hot water situation. Not once during my stay did I experience a hot shower; each day, I was assured by the staff that they were "working on it," but the situation never improved. To make matters worse, I experienced a complete shutdown of the water supply without any prior notice while a water company was filling their tank, leaving me without basic amenities at the most inconvenient times. Additionally, I observed them turning off the electricity during the day, which is quite frustrating when you have yours up the stairs. I eventually switched rooms, and I can confirm that the reviews regarding the musty smell and the presence of mould were spot on. The second room I was given still had lingering odors and signs of neglect. The pool area was nothing short of a stagnant swamp, and I found the deck boards to be splintered and hazardous to walk on, raising significant safety concerns. Once again, the quest for even lukewarm water for a shower proved fruitless; I could only expect frigid, uncomfortable showers throughout my stay. In conclusion, I absolutely do NOT recommend this place to anyone looking for a comfortable or reliable stay. This expe
6
JUAN
14 ago 2023
·
Soggiorno di 1 notte
The rooms have no mini fridge, they don’t lend you a bbq grill by the pool and they don’t volunteer any information about where to store cold food or anything else for that matter. No private parking, you need to pay outside or it will be tire locked by the police. Only three Sun beds and wifi keeps going off.
The rooms have no mini fridge, they don’t lend you a bbq grill by the pool and they don’t volunteer any information about where to store cold food or anything else for that matter. No private parking, you need to pay outside or it will be tire locked by the police. Only three Sun beds and wifi keeps going off.
6
Thomas
8 dic 2024
·
Soggiorno di 3 notti
Located on the quieter end of fifth avenue. May not suit those wanting easy access to the party areas. Main criticism would be that the sun deck on the roof was out of use. This meant there was no where to sit in the sun by the pool. As this was the main reason I booked the place, it was a bit disappointing.
Located on the quieter end of fifth avenue. May not suit those wanting easy access to the party areas. Main criticism would be that the sun deck on the roof was out of use. This meant there was no where to sit in the sun by the pool. As this was the main reason I booked the place, it was a bit disappointing.
6
Patric
10 gen 2026
·
Soggiorno di 17 notti
Ok hotell, room good but bathroom had a bit more to offer. Pool and roofterrace must be renovated We was charged for dirty linnen, very very bad since an accident easily can happen! 1750 pesos….NOT OK 👎
Ok hotell, room good but bathroom had a bit more to offer. Pool and roofterrace must be renovated We was charged for dirty linnen, very very bad since an accident easily can happen! 1750 pesos….NOT OK 👎
8
Nilson
10 ago 2023
·
Soggiorno di 10 notti
A localização do hotel é um ponto forte, pois fica muito próximo de restaurantes e bares da Avenida 5. O quarto era bom, porém fez muita falta um frigobar. O hotel não é mais o mesmo das fotos, pois muita coisa está se deteriorando: o chuveiro do quarto já estava bem sujo e entupido, a área do terraço não tem nada, além de mesas e cadeiras, a piscina, apesar de boa, não está bem cuidada. O atendimento da equipe que trabalha no hotel no geral é bem ruim. Um dia pedimos um copo a mais e simplesmente a resposta foi: não tem. Em outro momento, estávamos na piscina bebendo em copos de plástico e latas (que era permitido) e chamaram nossa atenção, mesmo não estando fazendo nada de errado (conforme descrito nas próprias regras do hotel na área de piscina). Nitidamente isso ocorreu por termos solicitado a limpeza da piscina minutos antes, que estava com insetos mortos. O funcionário que fez a limpeza se mostrou bem contrariado e logo em seguida chamaram nossa atenção indevidamente. Em resumo: um hotel com pontos positivos, mas que está claramente sendo mal administrado.
A localização do hotel é um ponto forte, pois fica muito próximo de restaurantes e bares da Avenida 5. O quarto era bom, porém fez muita falta um frigobar. O hotel não é mais o mesmo das fotos, pois muita coisa está se deteriorando: o chuveiro do quarto já estava bem sujo e entupido, a área do terraço não tem nada, além de mesas e cadeiras, a piscina, apesar de boa, não está bem cuidada. O atendimento da equipe que trabalha no hotel no geral é bem ruim. Um dia pedimos um copo a mais e simplesmente a resposta foi: não tem. Em outro momento, estávamos na piscina bebendo em copos de plástico e latas (que era permitido) e chamaram nossa atenção, mesmo não estando fazendo nada de errado (conforme descrito nas próprias regras do hotel na área de piscina). Nitidamente isso ocorreu por termos solicitado a limpeza da piscina minutos antes, que estava com insetos mortos. O funcionário que fez a limpeza se mostrou bem contrariado e logo em seguida chamaram nossa atenção indevidamente. Em resumo: um hotel com pontos positivos, mas que está claramente sendo mal administrado.
8
Sophie
23 mar 2024
·
Soggiorno di 7 notti
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
10
Karla
29 mar 2024
·
Soggiorno di 3 notti
Excelente ubicación y muy bonito. El único inconveniente es que no tiene estacionamiento.
Excelente ubicación y muy bonito. El único inconveniente es que no tiene estacionamiento.
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Pulizia
Il feedback sulla pulizia è contrastante: molti descrivono le camere e le aree comuni come pulite, mentre altri segnalano biancheria per il letto e gli asciugamani macchiati, muffa o odori di chiuso, e bagni non puliti a fondo. Emergono anche problemi di manutenzione come debole pressione dell'acqua calda o interruzioni idriche.
Recensioni degli ospiti correlate
6
Hans
29 dic 2024
·
Soggiorno di 1 notte
The property is well located. It’s okay in general but the cleaning has to be improved. The bathroom walls and the floors were really dirty. We booked a room for only one night and it was an inside room with views to the hallway. Dark and no natural air.
The property is well located. It’s okay in general but the cleaning has to be improved. The bathroom walls and the floors were really dirty. We booked a room for only one night and it was an inside room with views to the hallway. Dark and no natural air.
8
Henrik Forvik
28 feb 2026
·
Soggiorno di 3 notti
Nice room, great location and nice staff. Kinda bad shower temps and waterpressure
Nice room, great location and nice staff. Kinda bad shower temps and waterpressure
10
MIGUEL ANGEL
4 dic 2025
·
Soggiorno di 9 notti
Room was clean, staff very professional and helpful. Location is great
Room was clean, staff very professional and helpful. Location is great
8
Janet
18 nov 2025
·
Soggiorno di 4 notti
The staff were excellent! We had issues (hot water and no safe), in our first room and they went out of their way to fix the issues. When this was not possible they moved us to another room, which was good. We so appreciated their help, friendliness and hospitality!
The staff were excellent! We had issues (hot water and no safe), in our first room and they went out of their way to fix the issues. When this was not possible they moved us to another room, which was good. We so appreciated their help, friendliness and hospitality!
4
Ana
12 feb 2024
·
Soggiorno di 2 notti
The room was in poor conditions, dirty and with a kitchen I did not ask for. The cleaners did not clean the room and left the garbage from the previous guests. The staff was useless and unable to address or improve the stay. The bedsheets were disgusting and the bathroom had dirt all over the place. The room had a window that faced a wall and felt claustrophobic.
The room was in poor conditions, dirty and with a kitchen I did not ask for. The cleaners did not clean the room and left the garbage from the previous guests. The staff was useless and unable to address or improve the stay. The bedsheets were disgusting and the bathroom had dirt all over the place. The room had a window that faced a wall and felt claustrophobic.
2
pedro
26 lug 2024
·
Soggiorno di 1 notte
Mal estado la propiedad. Buna ubicacion perp sucio mal pex
Mal estado la propiedad. Buna ubicacion perp sucio mal pex
10
Leonardo
8 gen 2026
·
Soggiorno di 2 notti
El hotel céntrico y muy limpio
El hotel céntrico y muy limpio
2
Nicolina Elisabeth
12 mar 2025
·
Soggiorno di 13 notti
If I could give this hotel negative stars, I would. This was the most disgusting, dishonest, and disturbing hotel experience of my life. False Advertising & Scam: The photos are a complete lie. The "cozy" room with a balcony was actually a tiny, airless space with a shattered, taped-up window facing a grimy elevator shaft. No fresh air, no natural light—just a suffocating nightmare. Filthy & Unsanitary: The sheets had stains and hair, proving they hadn’t been washed. The pillows reeked of sweat and mildew. The bathroom was moldy, the shower barely functioned, and the towels smelled like garbage. No Sleep Possible: The rooms are NOT soundproof. We heard everything from the lobby—people shouting, luggage rolling, phones ringing. Sleeping was impossible. Scam Fees & Lies: We were hit with hidden charges, including a "street cleanup" fee and an extra guest fee, even though the booking clearly stated two people. The advertised restaurant doesn’t exist. No Refund Despite Promises: Expedia promised a full refund due to the fraudulent listing, but after I left, they changed their stance. Now I’m out $900 for a hotel I didn’t even stay at. Avoid this scam at all costs.
If I could give this hotel negative stars, I would. This was the most disgusting, dishonest, and disturbing hotel experience of my life. False Advertising & Scam: The photos are a complete lie. The "cozy" room with a balcony was actually a tiny, airless space with a shattered, taped-up window facing a grimy elevator shaft. No fresh air, no natural light—just a suffocating nightmare. Filthy & Unsanitary: The sheets had stains and hair, proving they hadn’t been washed. The pillows reeked of sweat and mildew. The bathroom was moldy, the shower barely functioned, and the towels smelled like garbage. No Sleep Possible: The rooms are NOT soundproof. We heard everything from the lobby—people shouting, luggage rolling, phones ringing. Sleeping was impossible. Scam Fees & Lies: We were hit with hidden charges, including a "street cleanup" fee and an extra guest fee, even though the booking clearly stated two people. The advertised restaurant doesn’t exist. No Refund Despite Promises: Expedia promised a full refund due to the fraudulent listing, but after I left, they changed their stance. Now I’m out $900 for a hotel I didn’t even stay at. Avoid this scam at all costs.
2
Robert
21 mar 2024
·
Soggiorno di 7 notti
We were extremely disappointed by the state of the Marvic hotel vs what was presented to us in the photos on hotels.com. As can be seen in the photos: Cracked, rotting wood with nails sticking up on the pool deck. Many, many tiles missing and sharp all along the edge of the pool and on the floor of the pool. Only three chairs next to the pool. When we up to sit at the pool - two were taken and we can't sit on the wood deck because of the poor state of the wood. Mold in the shower at the edges and at the corner of the vanity. Towels were not only old and ragged, they were stained in several places. Cumulatively, this was too much for us. After having been checked in for only 2 hours we tried to get our money back and were told by both hotels.com and the Marvic that it was not possible since we didn't cancel before we checked in. How could we possibly know the state of cleanliness and upkeep prior to checking in? We took our lumps and checked into another hotel immediately. Very, very disappointed in both hotels.com and the Marvic.
We were extremely disappointed by the state of the Marvic hotel vs what was presented to us in the photos on hotels.com. As can be seen in the photos: Cracked, rotting wood with nails sticking up on the pool deck. Many, many tiles missing and sharp all along the edge of the pool and on the floor of the pool. Only three chairs next to the pool. When we up to sit at the pool - two were taken and we can't sit on the wood deck because of the poor state of the wood. Mold in the shower at the edges and at the corner of the vanity. Towels were not only old and ragged, they were stained in several places. Cumulatively, this was too much for us. After having been checked in for only 2 hours we tried to get our money back and were told by both hotels.com and the Marvic that it was not possible since we didn't cancel before we checked in. How could we possibly know the state of cleanliness and upkeep prior to checking in? We took our lumps and checked into another hotel immediately. Very, very disappointed in both hotels.com and the Marvic.
8
Jacqueline
21 dic 2023
·
Soggiorno di 14 notti
Entspricht keiner 4 Sterne Kategorie, eher 3. Sterne. Handtücher und Bettwäsche hatten überwiegend schmutzige Flecke. Es wurde jeden Tag gereinigt und die Handtücher und auch ggf. Bettwäsche gewechselt Bett sehr bequem. Zentrale Lage und Personal immer freundlich .
Entspricht keiner 4 Sterne Kategorie, eher 3. Sterne. Handtücher und Bettwäsche hatten überwiegend schmutzige Flecke. Es wurde jeden Tag gereinigt und die Handtücher und auch ggf. Bettwäsche gewechselt Bett sehr bequem. Zentrale Lage und Personal immer freundlich .
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Camere
Le camere variano da minuscole o senza finestre a di dimensioni adeguate, con alcune unità che offrono angolo cottura o balcone. Aspettatevi materassi rigidi per alcuni, rumore variabile proveniente dai corridoi o dai bar nelle vicinanze, e una connessione Wi-Fi frequentemente inaffidabile; diversi ospiti hanno anche sentito la mancanza di un mini-frigo.
Recensioni degli ospiti correlate
8
Carla Patricia
6 set 2023
·
Soggiorno di 2 notti
Rooms don't have windows.
Rooms don't have windows.
6
Eliana
23 gen 2026
·
Soggiorno di 2 notti
Quarto apertado para família, mas boa localização
Quarto apertado para família, mas boa localização
6
Ruth Sofia
9 gen 2023
·
Soggiorno di 2 notti
La habitación que nos dieron era muy pequeña, sin ventilación ni luz natural, y estaba en la primera planta, se escuchaba todo lo que pasaba en recepción. El internet funcionaba muy mal, tanto en la habitación como en recepción.
La habitación que nos dieron era muy pequeña, sin ventilación ni luz natural, y estaba en la primera planta, se escuchaba todo lo que pasaba en recepción. El internet funcionaba muy mal, tanto en la habitación como en recepción.
8
Teala
17 ott 2024
·
Soggiorno di 1 notte
Enjoyed the stay, But the room was much smaller than what I thought we were renting based on the pictures online. Orbitz should do a better job showing all of the rooms available not just the really nice ones.
Enjoyed the stay, But the room was much smaller than what I thought we were renting based on the pictures online. Orbitz should do a better job showing all of the rooms available not just the really nice ones.
4
Maria
10 dic 2025
·
Soggiorno di 7 notti
We had a window facing a wall :( so we did not get any daylight at all. Water pressure in the toilet was really bad, multiple times it did not flush at all. staff was very helpful and friendly which was the only thing we really liked. Pool was kind of cold. There are water coolers on each floor which is also helpful since you can’t drink tap water here.
We had a window facing a wall :( so we did not get any daylight at all. Water pressure in the toilet was really bad, multiple times it did not flush at all. staff was very helpful and friendly which was the only thing we really liked. Pool was kind of cold. There are water coolers on each floor which is also helpful since you can’t drink tap water here.
8
Douglas
12 mar 2023
·
Soggiorno di 2 notti
Definitely not sound proof, or even close. Not that I really believed that statement anyway. Great Staff, very friendly and helpful.
Definitely not sound proof, or even close. Not that I really believed that statement anyway. Great Staff, very friendly and helpful.
6
Paul
21 giu 2023
·
Soggiorno di 4 notti
The location is pretty good. Just off "Fifth Avenue" ... the small rooftop pool is nice. The room was spacious although my window looked into an empty space where a balcony would normally have been. The bed was incredibly comfortable (I like a hard mattress). My main complaint -- and this is a deal-breaker for me -- was the internet, which didn't really work. The hotel has 10-15 different networks, all with the same password, and you are expected to go from one to another until you find one that works. If you do connect to a network (sometimes you can't) it drops after a few minutes. I was trying to mix a holiday with some work and this was nearly impossible. Incredibly frustrating. If you don't need or want internet, then this hotel is fine for you. There is no food available on the premises but there are tons of restaurants and convenience stores nearby.
The location is pretty good. Just off "Fifth Avenue" ... the small rooftop pool is nice. The room was spacious although my window looked into an empty space where a balcony would normally have been. The bed was incredibly comfortable (I like a hard mattress). My main complaint -- and this is a deal-breaker for me -- was the internet, which didn't really work. The hotel has 10-15 different networks, all with the same password, and you are expected to go from one to another until you find one that works. If you do connect to a network (sometimes you can't) it drops after a few minutes. I was trying to mix a holiday with some work and this was nearly impossible. Incredibly frustrating. If you don't need or want internet, then this hotel is fine for you. There is no food available on the premises but there are tons of restaurants and convenience stores nearby.
10
Luis
26 nov 2023
·
Soggiorno di 1 notte
Rooms are tiny but very cozy and well designed
Rooms are tiny but very cozy and well designed
2
Ana
18 feb 2025
·
Soggiorno di 3 notti
The only good thing about this hotel is the staff that are helpful and friendly. When we arrived our bedsheets were dirty, they did exchange them. We stayed in a room with a balcony but you could hear all the street noise and live bands well into the night. The balcony lights do not turn off, all that light comes into the room so it’s like daylight all the time. We tried to block the bright lights from the balcony but it still entered the room from the corners. Although it’s low cost hotel close to 5th avenue, I would not recommend staying here, it was not restful or peaceful stay.
The only good thing about this hotel is the staff that are helpful and friendly. When we arrived our bedsheets were dirty, they did exchange them. We stayed in a room with a balcony but you could hear all the street noise and live bands well into the night. The balcony lights do not turn off, all that light comes into the room so it’s like daylight all the time. We tried to block the bright lights from the balcony but it still entered the room from the corners. Although it’s low cost hotel close to 5th avenue, I would not recommend staying here, it was not restful or peaceful stay.
10
Jan Helge
22 gen 2023
·
Soggiorno di 13 notti
Lite hotell som viste seg å ligge perfekt til i forhold 5tn og samtidig skjermet fra musikken som spilles i 5th. Vi følte oss veldig trygg på hotellet. Rommet flott og er helt slik man ser det på bildene på Hotels.com Vi savnet kjøleskap, som var et savn. Litt lytt og spesielt ut i korridorene. Bassenget på toppen testet vi ikke men så flott ut. Anbefales opphold her. Bestiller du drosje gjennom hotellet så må du påse at sjåføren dukker opp på flyplassen. Det skjedde med oss da flyet var forsinket og vi fikk et gebyr for ikke oppmøte.
Lite hotell som viste seg å ligge perfekt til i forhold 5tn og samtidig skjermet fra musikken som spilles i 5th. Vi følte oss veldig trygg på hotellet. Rommet flott og er helt slik man ser det på bildene på Hotels.com Vi savnet kjøleskap, som var et savn. Litt lytt og spesielt ut i korridorene. Bassenget på toppen testet vi ikke men så flott ut. Anbefales opphold her. Bestiller du drosje gjennom hotellet så må du påse at sjåføren dukker opp på flyplassen. Det skjedde med oss da flyet var forsinket og vi fikk et gebyr for ikke oppmøte.
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Servizio
Il personale è ampiamente elogiato per la sua cordialità, reattività e disponibilità, con diversi ospiti che hanno notato cambi di camera o assistenza tempestivi. Tuttavia, diverse recensioni menzionano depositi cauzionali e addebiti extra (ad esempio, per biancheria macchiata) e occasionali frustrazioni al check-in, per i rimborsi o per la comunicazione.
Recensioni degli ospiti correlate
10
Carolina
18 feb 2026
·
Soggiorno di 4 notti
Good value for the money! Fantastic staff and service! Love the location, very convenient
Good value for the money! Fantastic staff and service! Love the location, very convenient
2
Elizabeth
26 dic 2023
·
las instalaciones muy bien, solo que si tuve una mala experiencia; mi niño por accidente tiro café en una de las camas, se mancharon las sabanas y el cubre colchón, al hacer check out, la camarera saco las sabanas y en recepción las exhibieron para cobrarnos por el daño causado diciendo que al lavarlas no se les iba a quitar la mancha, lo cual, consideramos que es un abuso, ya que una macha de cafe si se quita. Nos cobraron $985.00 por el daño causado. En ningún hotel nos habían cobrado un deposito de $1000.00 al ingreso ni mucho menos un impuesto de $200.00 adicional. Tuve que pagar todo esto debido a que llevaba prisa para salir y tomar un vuelo. No recomiendo hospedarse en este hotel.
las instalaciones muy bien, solo que si tuve una mala experiencia; mi niño por accidente tiro café en una de las camas, se mancharon las sabanas y el cubre colchón, al hacer check out, la camarera saco las sabanas y en recepción las exhibieron para cobrarnos por el daño causado diciendo que al lavarlas no se les iba a quitar la mancha, lo cual, consideramos que es un abuso, ya que una macha de cafe si se quita. Nos cobraron $985.00 por el daño causado. En ningún hotel nos habían cobrado un deposito de $1000.00 al ingreso ni mucho menos un impuesto de $200.00 adicional. Tuve que pagar todo esto debido a que llevaba prisa para salir y tomar un vuelo. No recomiendo hospedarse en este hotel.
10
MIGUEL ANGEL
4 dic 2025
·
Soggiorno di 9 notti
Room was clean, staff very professional and helpful. Location is great
Room was clean, staff very professional and helpful. Location is great
8
Janet
18 nov 2025
·
Soggiorno di 4 notti
The staff were excellent! We had issues (hot water and no safe), in our first room and they went out of their way to fix the issues. When this was not possible they moved us to another room, which was good. We so appreciated their help, friendliness and hospitality!
The staff were excellent! We had issues (hot water and no safe), in our first room and they went out of their way to fix the issues. When this was not possible they moved us to another room, which was good. We so appreciated their help, friendliness and hospitality!
10
Brittany
24 mar 2024
·
Soggiorno di 7 notti
This was a great hotel if you are planning to stay off resort in Mexico. My mother is a snowbird and my sister and I went to visit her for a week so we decided to stay somewhere near her and close to 5th avenue. This place smelt amazing, the pool was very clean and the staff were so friendly and helpful. Our toilet had broke mid week and so they moved us to a bigger and nicer room for free. So accommodating! Would 11/10 stay here again.
This was a great hotel if you are planning to stay off resort in Mexico. My mother is a snowbird and my sister and I went to visit her for a week so we decided to stay somewhere near her and close to 5th avenue. This place smelt amazing, the pool was very clean and the staff were so friendly and helpful. Our toilet had broke mid week and so they moved us to a bigger and nicer room for free. So accommodating! Would 11/10 stay here again.
4
juvenal
4 apr 2024
·
Soggiorno di 5 notti
tienen muchas reglas,quieren cobrar por todo, ami me cobraron 60 pesos por que ensucie una tualla con mango. a otra persona le cobraron por que un nino tiro soda en el piso. la escusa que usan es de que la persona que limpia le toma mas tiempo limpiar.las camas parese ser que son de piedra.
tienen muchas reglas,quieren cobrar por todo, ami me cobraron 60 pesos por que ensucie una tualla con mango. a otra persona le cobraron por que un nino tiro soda en el piso. la escusa que usan es de que la persona que limpia le toma mas tiempo limpiar.las camas parese ser que son de piedra.
2
David Alejandro
22 apr 2023
·
Soggiorno di 2 notti
Fue muy mala la recepción, piden un deposito que no esta mencionado, la persona que me recibio con pesima actitud y no me dieron el ascenso que dice que tengo por ser VIP, el cuarto muy pequeño, nada que ver con la imagen
Fue muy mala la recepción, piden un deposito que no esta mencionado, la persona que me recibio con pesima actitud y no me dieron el ascenso que dice que tengo por ser VIP, el cuarto muy pequeño, nada que ver con la imagen
8
Noemie
6 gen 2025
·
Soggiorno di 5 notti
We stayed for 5 nights during New Year 2025 and found the value for money to be satisfying overall. The location was excellent—right beside Fifth Avenue with plenty of restaurants and a 7/11 around the corner. It was just a short walk to Pelicanos Beach, with other beaches also within reach. We’d definitely stay here again—thank you for the hospitality! Detailed Review: We initially booked a king bed suite with a balcony, but due to a booking error, we were assigned a ground-floor suite with a kitchen and no exterior windows. We requested a change, and the receptionist kindly accommodated us with a room featuring a balcony, though it was not a suite. This was acceptable to us, given the affordable flight-and-hotel package deal we had. The room was clean, somewhat modern, and well-insulated(quiet). The AC worked perfectly, hot water was slow but sufficient, and housekeeping serviced the room 4 out of 5 nights. Beach towels were provided (one per day), but no coffee or tea was included. The rooftop pool was okay, though mostly unused and shaded in the afternoons—we preferred the beach. The 24/7 reception staff were kind and helpful, communicating in basic English. We found that it was helpful to use a translator app at times. Tip: I would stronly recommend to arrange your airport transfer in advance to save money. The hotel booked us a taxi for 1,000 pesos, much cheaper than the 2,400 pesos quoted at the airport.
We stayed for 5 nights during New Year 2025 and found the value for money to be satisfying overall. The location was excellent—right beside Fifth Avenue with plenty of restaurants and a 7/11 around the corner. It was just a short walk to Pelicanos Beach, with other beaches also within reach. We’d definitely stay here again—thank you for the hospitality! Detailed Review: We initially booked a king bed suite with a balcony, but due to a booking error, we were assigned a ground-floor suite with a kitchen and no exterior windows. We requested a change, and the receptionist kindly accommodated us with a room featuring a balcony, though it was not a suite. This was acceptable to us, given the affordable flight-and-hotel package deal we had. The room was clean, somewhat modern, and well-insulated(quiet). The AC worked perfectly, hot water was slow but sufficient, and housekeeping serviced the room 4 out of 5 nights. Beach towels were provided (one per day), but no coffee or tea was included. The rooftop pool was okay, though mostly unused and shaded in the afternoons—we preferred the beach. The 24/7 reception staff were kind and helpful, communicating in basic English. We found that it was helpful to use a translator app at times. Tip: I would stronly recommend to arrange your airport transfer in advance to save money. The hotel booked us a taxi for 1,000 pesos, much cheaper than the 2,400 pesos quoted at the airport.
2
Cristian
28 feb 2023
·
Soggiorno di 1 notte
Todo era casi normal solo que la recepción aveces no estaba y si necesitabas la llave de tu cuarto tenías que esperarla porque no te daban más, además que si pierdes la tarjeta te la cobran (weeeei la neta este hotel quiere sacar dinero de todo) porque en ningún hotel masomenos hacen eso pero bueno, este ya lo catalogué comió hotel de mala muerte y es por lo siguiente: cuando me acercaba a hacer el check out se acerca a mi el recepcionista y me dice “buenas tardes señor, ¿check out?” Y yo le contesté “claro” y me dice “hay un pequeño problema señor, lo qué pasa es qué hay una sábana manchada (era sangre porque me estuve jugando una costra y no me di cuenta que me empezó a sangrar) y por el hecho de que se va a mandar a lavar se le tienen que cobrar $700 pesos” y le dije “sabes qué? No voy a pagar nada y me dice “pues usted firmó el contrato de conformidad al entrar al hotel” pues si pero no sé estipuló ese punto o que hayan dicho alguna alerta para estimular al huésped a leer un nuevo punto por si se rompe. Así que tengan cuidado con este hotel de mala muerte.
Todo era casi normal solo que la recepción aveces no estaba y si necesitabas la llave de tu cuarto tenías que esperarla porque no te daban más, además que si pierdes la tarjeta te la cobran (weeeei la neta este hotel quiere sacar dinero de todo) porque en ningún hotel masomenos hacen eso pero bueno, este ya lo catalogué comió hotel de mala muerte y es por lo siguiente: cuando me acercaba a hacer el check out se acerca a mi el recepcionista y me dice “buenas tardes señor, ¿check out?” Y yo le contesté “claro” y me dice “hay un pequeño problema señor, lo qué pasa es qué hay una sábana manchada (era sangre porque me estuve jugando una costra y no me di cuenta que me empezó a sangrar) y por el hecho de que se va a mandar a lavar se le tienen que cobrar $700 pesos” y le dije “sabes qué? No voy a pagar nada y me dice “pues usted firmó el contrato de conformidad al entrar al hotel” pues si pero no sé estipuló ese punto o que hayan dicho alguna alerta para estimular al huésped a leer un nuevo punto por si se rompe. Así que tengan cuidado con este hotel de mala muerte.
8
Sophie
23 mar 2024
·
Soggiorno di 7 notti
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
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Posizione
Posizione molto comoda, appena fuori dalla Fifth Avenue, raggiungibile a piedi da spiagge, ristoranti e negozi. Diversi ospiti mettono in guardia contro il rumore notturno proveniente dai locali nelle vicinanze o dalle camere fronte strada; alcuni hanno trovato più tranquilla la parte posteriore o il lato nord.
Recensioni degli ospiti correlate
10
ERIC
4 dic 2025
·
Soggiorno di 4 notti
Todo muy bien , excelente ubicación
Todo muy bien , excelente ubicación
10
Carolina
18 feb 2026
·
Soggiorno di 4 notti
Good value for the money! Fantastic staff and service! Love the location, very convenient
Good value for the money! Fantastic staff and service! Love the location, very convenient
6
Lauren
4 mar 2025
·
Soggiorno di 6 notti
This place was not as described. The bed was the hardest I've ever slept on. It was incredibly noisy and not as clean or well maintained as I would have expected. The restaurant and outdoor seating was closed and unusable... The staff were mostly very nice and helpful and it's only 50 feet from 5th Avenue which was very convenient but also very noisy.
This place was not as described. The bed was the hardest I've ever slept on. It was incredibly noisy and not as clean or well maintained as I would have expected. The restaurant and outdoor seating was closed and unusable... The staff were mostly very nice and helpful and it's only 50 feet from 5th Avenue which was very convenient but also very noisy.
8
Henrik Forvik
28 feb 2026
·
Soggiorno di 3 notti
Nice room, great location and nice staff. Kinda bad shower temps and waterpressure
Nice room, great location and nice staff. Kinda bad shower temps and waterpressure
8
Marco
26 nov 2024
·
Soggiorno di 4 notti
El hotel tiene buena ubicacion pero no tiene restaurante y hay que salir a comer. Ademas no tiene terminal de tarjetas se tiene que pagar en efectivo y eso a veces es un problema. La habitacion bien, el internet bien y la television bien. La playa cerca y la 5ta av esta a media cuadra.
El hotel tiene buena ubicacion pero no tiene restaurante y hay que salir a comer. Ademas no tiene terminal de tarjetas se tiene que pagar en efectivo y eso a veces es un problema. La habitacion bien, el internet bien y la television bien. La playa cerca y la 5ta av esta a media cuadra.
8
Sujata
14 feb 2024
·
Soggiorno di 8 notti
The hotel is quite nice however the front of the building is noisy at night and the back is much quieter after midnight when the live music stops. The staff are helpful. However, there is. O English television stations available and that is a must have for many.
The hotel is quite nice however the front of the building is noisy at night and the back is much quieter after midnight when the live music stops. The staff are helpful. However, there is. O English television stations available and that is a must have for many.
10
EMMANUEL
7 apr 2023
·
Soggiorno di 1 notte
Excelente ubicación
Excelente ubicación
8
Noemie
6 gen 2025
·
Soggiorno di 5 notti
We stayed for 5 nights during New Year 2025 and found the value for money to be satisfying overall. The location was excellent—right beside Fifth Avenue with plenty of restaurants and a 7/11 around the corner. It was just a short walk to Pelicanos Beach, with other beaches also within reach. We’d definitely stay here again—thank you for the hospitality! Detailed Review: We initially booked a king bed suite with a balcony, but due to a booking error, we were assigned a ground-floor suite with a kitchen and no exterior windows. We requested a change, and the receptionist kindly accommodated us with a room featuring a balcony, though it was not a suite. This was acceptable to us, given the affordable flight-and-hotel package deal we had. The room was clean, somewhat modern, and well-insulated(quiet). The AC worked perfectly, hot water was slow but sufficient, and housekeeping serviced the room 4 out of 5 nights. Beach towels were provided (one per day), but no coffee or tea was included. The rooftop pool was okay, though mostly unused and shaded in the afternoons—we preferred the beach. The 24/7 reception staff were kind and helpful, communicating in basic English. We found that it was helpful to use a translator app at times. Tip: I would stronly recommend to arrange your airport transfer in advance to save money. The hotel booked us a taxi for 1,000 pesos, much cheaper than the 2,400 pesos quoted at the airport.
We stayed for 5 nights during New Year 2025 and found the value for money to be satisfying overall. The location was excellent—right beside Fifth Avenue with plenty of restaurants and a 7/11 around the corner. It was just a short walk to Pelicanos Beach, with other beaches also within reach. We’d definitely stay here again—thank you for the hospitality! Detailed Review: We initially booked a king bed suite with a balcony, but due to a booking error, we were assigned a ground-floor suite with a kitchen and no exterior windows. We requested a change, and the receptionist kindly accommodated us with a room featuring a balcony, though it was not a suite. This was acceptable to us, given the affordable flight-and-hotel package deal we had. The room was clean, somewhat modern, and well-insulated(quiet). The AC worked perfectly, hot water was slow but sufficient, and housekeeping serviced the room 4 out of 5 nights. Beach towels were provided (one per day), but no coffee or tea was included. The rooftop pool was okay, though mostly unused and shaded in the afternoons—we preferred the beach. The 24/7 reception staff were kind and helpful, communicating in basic English. We found that it was helpful to use a translator app at times. Tip: I would stronly recommend to arrange your airport transfer in advance to save money. The hotel booked us a taxi for 1,000 pesos, much cheaper than the 2,400 pesos quoted at the airport.
10
Klaus
27 gen 2024
·
Soggiorno di 1 notte
The hotel was located within easy walking distance to restaurants and coffee shops. The beach was about 5 minutes away, so very walkable. The suite itself had no view, the window faced into the building next door about 5 feet away, but it also blocked any noise from the street. Would stay again.
The hotel was located within easy walking distance to restaurants and coffee shops. The beach was about 5 minutes away, so very walkable. The suite itself had no view, the window faced into the building next door about 5 feet away, but it also blocked any noise from the street. Would stay again.
8
Eurides
16 ago 2023
·
Soggiorno di 7 notti
Stayed at Marvic with family. Excellent location, close to all that you will need during your stay at Playa☺️
Stayed at Marvic with family. Excellent location, close to all that you will need during your stay at Playa☺️
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Ristorazione
Non c'è ristorante o colazione in loco e nessun servizio di ristorazione o bevande sulla terrazza; caffè e mini-frigo in camera sono spesso mancanti. Molte unità dispongono di angolo cottura e nelle vicinanze si trovano numerose opzioni per mangiare.
Recensioni degli ospiti correlate
8
Lisa
26 mag 2023
·
We enjoyed our stay at this property. Walking distance to shopping and restaurants. The rooftop terrace was nice even though they did not offer food or drinks. We had a balcony/king bed room which was very spacious. Staff was very helpful. The only issue is that you can here the live music from the bars until very late. Overall it was a good experience.
We enjoyed our stay at this property. Walking distance to shopping and restaurants. The rooftop terrace was nice even though they did not offer food or drinks. We had a balcony/king bed room which was very spacious. Staff was very helpful. The only issue is that you can here the live music from the bars until very late. Overall it was a good experience.
8
Willian c
1 mar 2025
·
Soggiorno di 4 notti
Único problema foi no último dia : chuveiro com pouquíssima água . Mas em geral recomendo o hotel . Atente - se que não há café da manhã e nem frigobar . Quarto bastante confortável e boa localização . Voltaria outra vez . Recepcionista Estrella muito simpática e prestativa . Ótima funcionária .
Único problema foi no último dia : chuveiro com pouquíssima água . Mas em geral recomendo o hotel . Atente - se que não há café da manhã e nem frigobar . Quarto bastante confortável e boa localização . Voltaria outra vez . Recepcionista Estrella muito simpática e prestativa . Ótima funcionária .
8
Marco
26 nov 2024
·
Soggiorno di 4 notti
El hotel tiene buena ubicacion pero no tiene restaurante y hay que salir a comer. Ademas no tiene terminal de tarjetas se tiene que pagar en efectivo y eso a veces es un problema. La habitacion bien, el internet bien y la television bien. La playa cerca y la 5ta av esta a media cuadra.
El hotel tiene buena ubicacion pero no tiene restaurante y hay que salir a comer. Ademas no tiene terminal de tarjetas se tiene que pagar en efectivo y eso a veces es un problema. La habitacion bien, el internet bien y la television bien. La playa cerca y la 5ta av esta a media cuadra.
10
Richard
23 mar 2025
·
Soggiorno di 4 notti
A very good stay for a quick solo trip to Playa! The hotel was well-situated for my purpose of going there. I would highly recommend that a bar fridge be placed in each room! It would hold water, juice and a few drinks. No kitchen facilities are alright for a quick trip but water is a must. I would use this place again if there was a small fridge in the room.
A very good stay for a quick solo trip to Playa! The hotel was well-situated for my purpose of going there. I would highly recommend that a bar fridge be placed in each room! It would hold water, juice and a few drinks. No kitchen facilities are alright for a quick trip but water is a must. I would use this place again if there was a small fridge in the room.
6
Paul
21 giu 2023
·
Soggiorno di 4 notti
The location is pretty good. Just off "Fifth Avenue" ... the small rooftop pool is nice. The room was spacious although my window looked into an empty space where a balcony would normally have been. The bed was incredibly comfortable (I like a hard mattress). My main complaint -- and this is a deal-breaker for me -- was the internet, which didn't really work. The hotel has 10-15 different networks, all with the same password, and you are expected to go from one to another until you find one that works. If you do connect to a network (sometimes you can't) it drops after a few minutes. I was trying to mix a holiday with some work and this was nearly impossible. Incredibly frustrating. If you don't need or want internet, then this hotel is fine for you. There is no food available on the premises but there are tons of restaurants and convenience stores nearby.
The location is pretty good. Just off "Fifth Avenue" ... the small rooftop pool is nice. The room was spacious although my window looked into an empty space where a balcony would normally have been. The bed was incredibly comfortable (I like a hard mattress). My main complaint -- and this is a deal-breaker for me -- was the internet, which didn't really work. The hotel has 10-15 different networks, all with the same password, and you are expected to go from one to another until you find one that works. If you do connect to a network (sometimes you can't) it drops after a few minutes. I was trying to mix a holiday with some work and this was nearly impossible. Incredibly frustrating. If you don't need or want internet, then this hotel is fine for you. There is no food available on the premises but there are tons of restaurants and convenience stores nearby.
8
Julie
31 gen 2025
·
Soggiorno di 9 notti
Endroit bien situé, très propre. Cependant il manquait quelques accessoires de cuisine et une machine à café.
Endroit bien situé, très propre. Cependant il manquait quelques accessoires de cuisine et une machine à café.
8
Nilson
10 ago 2023
·
Soggiorno di 10 notti
A localização do hotel é um ponto forte, pois fica muito próximo de restaurantes e bares da Avenida 5. O quarto era bom, porém fez muita falta um frigobar. O hotel não é mais o mesmo das fotos, pois muita coisa está se deteriorando: o chuveiro do quarto já estava bem sujo e entupido, a área do terraço não tem nada, além de mesas e cadeiras, a piscina, apesar de boa, não está bem cuidada. O atendimento da equipe que trabalha no hotel no geral é bem ruim. Um dia pedimos um copo a mais e simplesmente a resposta foi: não tem. Em outro momento, estávamos na piscina bebendo em copos de plástico e latas (que era permitido) e chamaram nossa atenção, mesmo não estando fazendo nada de errado (conforme descrito nas próprias regras do hotel na área de piscina). Nitidamente isso ocorreu por termos solicitado a limpeza da piscina minutos antes, que estava com insetos mortos. O funcionário que fez a limpeza se mostrou bem contrariado e logo em seguida chamaram nossa atenção indevidamente. Em resumo: um hotel com pontos positivos, mas que está claramente sendo mal administrado.
A localização do hotel é um ponto forte, pois fica muito próximo de restaurantes e bares da Avenida 5. O quarto era bom, porém fez muita falta um frigobar. O hotel não é mais o mesmo das fotos, pois muita coisa está se deteriorando: o chuveiro do quarto já estava bem sujo e entupido, a área do terraço não tem nada, além de mesas e cadeiras, a piscina, apesar de boa, não está bem cuidada. O atendimento da equipe que trabalha no hotel no geral é bem ruim. Um dia pedimos um copo a mais e simplesmente a resposta foi: não tem. Em outro momento, estávamos na piscina bebendo em copos de plástico e latas (que era permitido) e chamaram nossa atenção, mesmo não estando fazendo nada de errado (conforme descrito nas próprias regras do hotel na área de piscina). Nitidamente isso ocorreu por termos solicitado a limpeza da piscina minutos antes, que estava com insetos mortos. O funcionário que fez a limpeza se mostrou bem contrariado e logo em seguida chamaram nossa atenção indevidamente. Em resumo: um hotel com pontos positivos, mas que está claramente sendo mal administrado.
2
Nicolina Elisabeth
12 mar 2025
·
Soggiorno di 13 notti
If I could give this hotel negative stars, I would. This was the most disgusting, dishonest, and disturbing hotel experience of my life. False Advertising & Scam: The photos are a complete lie. The "cozy" room with a balcony was actually a tiny, airless space with a shattered, taped-up window facing a grimy elevator shaft. No fresh air, no natural light—just a suffocating nightmare. Filthy & Unsanitary: The sheets had stains and hair, proving they hadn’t been washed. The pillows reeked of sweat and mildew. The bathroom was moldy, the shower barely functioned, and the towels smelled like garbage. No Sleep Possible: The rooms are NOT soundproof. We heard everything from the lobby—people shouting, luggage rolling, phones ringing. Sleeping was impossible. Scam Fees & Lies: We were hit with hidden charges, including a "street cleanup" fee and an extra guest fee, even though the booking clearly stated two people. The advertised restaurant doesn’t exist. No Refund Despite Promises: Expedia promised a full refund due to the fraudulent listing, but after I left, they changed their stance. Now I’m out $900 for a hotel I didn’t even stay at. Avoid this scam at all costs.
If I could give this hotel negative stars, I would. This was the most disgusting, dishonest, and disturbing hotel experience of my life. False Advertising & Scam: The photos are a complete lie. The "cozy" room with a balcony was actually a tiny, airless space with a shattered, taped-up window facing a grimy elevator shaft. No fresh air, no natural light—just a suffocating nightmare. Filthy & Unsanitary: The sheets had stains and hair, proving they hadn’t been washed. The pillows reeked of sweat and mildew. The bathroom was moldy, the shower barely functioned, and the towels smelled like garbage. No Sleep Possible: The rooms are NOT soundproof. We heard everything from the lobby—people shouting, luggage rolling, phones ringing. Sleeping was impossible. Scam Fees & Lies: We were hit with hidden charges, including a "street cleanup" fee and an extra guest fee, even though the booking clearly stated two people. The advertised restaurant doesn’t exist. No Refund Despite Promises: Expedia promised a full refund due to the fraudulent listing, but after I left, they changed their stance. Now I’m out $900 for a hotel I didn’t even stay at. Avoid this scam at all costs.
10
Alfonso
25 mar 2023
·
Soggiorno di 6 notti
So close to the Main Avenue and very clean place. I didn’t like that the glass in the bathroom can see you from the street. And also I did not like that they do not have coffee in the rooms and if you want you must go downstairs to reception, limiting ones a day
So close to the Main Avenue and very clean place. I didn’t like that the glass in the bathroom can see you from the street. And also I did not like that they do not have coffee in the rooms and if you want you must go downstairs to reception, limiting ones a day
8
Sophie
23 mar 2024
·
Soggiorno di 7 notti
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.
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2
Angel
4 settimane fa
·
Soggiorno di 2 notti
I stayed there a few times never had an issue the toilet backs up a couple times in the two nights that I was staying there towels were dirty sheets weren’t clean
I stayed there a few times never had an issue the toilet backs up a couple times in the two nights that I was staying there towels were dirty sheets weren’t clean
6
Edgar
5 ago 2026
·
Soggiorno di 1 notte
Las habitaciones bien, los baños regular (el mío no estaba mal, pero en el mis amigos la regadera salía muy poca agua, estaba obstruida) y el área de la alberca terrible, le falta mantenimiento, muchas de las cerámicas dentro de la alberca ya se desprendieron y mi hijo se hirió el pie, además hay espacios (cocina y bar) en el área de la alberca que están en desuso y se ven abandonados, También al llegar al hotel pedimos orientación para ir a un club de playa y nos recomendaron uno “mandarinos” que se pagó en el hotel, y su promoción fue, que lo que pagáramos nos lo reembolsarían en consumo en el club, pero al llegar allá, todo aún más abandonado, en lo que decidíamos que hacer nos tomamos una cerveza y resulta que nadie sabía del reembolso y tuvimos que pagar de nuevo…. Regresamos al hotel y pedimos reembolso, pero dijeron que iban a verificar qué pasó… al final nos fuimos y nunca se resolvió nada. Pudo no ser tan terrible pero, lamentablemente si fue una muy Mala experiencia.
Las habitaciones bien, los baños regular (el mío no estaba mal, pero en el mis amigos la regadera salía muy poca agua, estaba obstruida) y el área de la alberca terrible, le falta mantenimiento, muchas de las cerámicas dentro de la alberca ya se desprendieron y mi hijo se hirió el pie, además hay espacios (cocina y bar) en el área de la alberca que están en desuso y se ven abandonados, También al llegar al hotel pedimos orientación para ir a un club de playa y nos recomendaron uno “mandarinos” que se pagó en el hotel, y su promoción fue, que lo que pagáramos nos lo reembolsarían en consumo en el club, pero al llegar allá, todo aún más abandonado, en lo que decidíamos que hacer nos tomamos una cerveza y resulta que nadie sabía del reembolso y tuvimos que pagar de nuevo…. Regresamos al hotel y pedimos reembolso, pero dijeron que iban a verificar qué pasó… al final nos fuimos y nunca se resolvió nada. Pudo no ser tan terrible pero, lamentablemente si fue una muy Mala experiencia.
2
Ma del Pilar Arenas
11 lug 2026
·
Soggiorno di 6 notti
El peor hotel No serbia el elevador No había agua caliente La alberca fuera de servicios Las recepcionista groseras en especial María No hacían limpieza No había la habitación que pague y dieron lo que quisieron
El peor hotel No serbia el elevador No había agua caliente La alberca fuera de servicios Las recepcionista groseras en especial María No hacían limpieza No había la habitación que pague y dieron lo que quisieron
10
Sergio
11 lug 2026
·
Soggiorno di 1 notte
Todo excelente como siempre , son muy amables desde el registro .
Todo excelente como siempre , son muy amables desde el registro .
2
monica janeth
10 lug 2026
·
Soggiorno di 1 notte
Muy feo olor me dieron la habitación sin limpiar me dieron opción de cambiar de habitación pero no es un lugar no aptos para hospedarse con niños. No funciona el elevador. Nada ver lo que muestran en imágenes
Muy feo olor me dieron la habitación sin limpiar me dieron opción de cambiar de habitación pero no es un lugar no aptos para hospedarse con niños. No funciona el elevador. Nada ver lo que muestran en imágenes
Politiche della struttura
Istruzioni per il check-in
Tutto ciò che devi sapere per un check-in senza problemi.
Check-in
Check-out
Dalle 13:00 alle 23:59
Prima delle 11:00
Informazioni utili
Ulteriori condizioni e informazioni su questa struttura.
Servizi extra
Servizi aggiuntivi a pagamento che puoi richiedere.
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-21: 35.84608521782303USD
- 2026-10-22: 35.84608521782303USD
- 2026-10-23: 35.300968654571534USD
- 2026-10-24: 35.301729852796555USD
- 2026-10-25: 46.32411387112427USD
- 2026-10-26: 35.37626724067879USD
- 2026-10-27: 46.20499385367966USD
- 2026-10-28: 37.15948879858017USD
- 2026-10-29: 48.74618229653168USD
- 2026-10-30: 37.21050408919907USD
- 2026-10-31: 37.15948879858017USD
- 2026-11-01: 37.199414181537634USD
- 2026-11-02: 37.21050408919907USD
- 2026-11-03: 35.35003270466996USD
- 2026-11-04: 37.15948879858017USD
- 2026-11-05: 37.21050408919907USD
- 2026-11-06: 37.21050408919907USD
- 2026-11-07: 37.21050408919907USD
- 2026-11-08: 37.15948879858017USD
- 2026-11-09: 37.21050408919907USD
- 2026-11-10: 37.21050408919907USD
- 2026-11-11: 37.21050408919907USD
- 2026-11-12: 37.15948879858017USD
- 2026-11-13: 48.74618229653168USD
- 2026-11-14: 37.21050408919907USD
- 2026-11-15: 37.21050408919907USD
- 2026-11-16: 37.21050408919907USD
- 2026-11-17: 37.21050408919907USD
- 2026-11-18: 37.21050408919907USD
- 2026-11-19: 37.21050408919907USD
- 2026-11-20: 35.35003270466996USD
- 2026-11-21: 37.26720156375122USD
- 2026-11-22: 37.26720156375122USD
- 2026-11-23: 37.262046858024604USD
- 2026-11-24: 32.46240472373772USD
- 2026-11-25: 32.46240472373772USD
- 2026-11-26: 32.46240472373772USD
- 2026-11-27: 32.46240472373772USD
- 2026-11-28: 32.46240472373772USD
- 2026-11-29: 32.46093593279648USD
- 2026-11-30: 32.46240472373772USD
- 2026-12-01: 32.46240472373772USD
- 2026-12-02: 32.46240472373772USD
- 2026-12-03: 32.46240472373772USD
- 2026-12-04: 32.412356476497656USD
- 2026-12-05: 32.412356476497656USD
- 2026-12-06: 32.46240472373772USD
- 2026-12-07: 32.46093593279648USD
- 2026-12-08: 32.412356476497656USD
- 2026-12-09: 32.46240472373772USD
- 2026-12-10: 32.46240472373772USD
- 2026-12-11: 32.412356476497656USD
- 2026-12-12: 32.46240472373772USD
- 2026-12-13: 32.412356476497656USD
- 2026-12-14: 32.444095226150516USD
- 2026-12-15: 36.713448080921175USD
- 2026-12-16: 32.46240472373772USD
- 2026-12-17: 32.46240472373772USD
- 2026-12-18: 32.46240472373772USD
- 2026-12-19: 30.791662532850268USD
- 2026-12-20: 59.58908863872147USD
- 2026-12-21: 69.83772002186585USD
Questa struttura offre trasferimenti dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 24 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- Non è possibile garantire la disponibilità delle camere insonorizzate.
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Navetta per l'aeroporto: 75 USD per veicolo (solo andata, massimo 9 persone)
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Navetta da/Per aeroporto
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Cambio valuta
Servizi
Banco escursioni
Cambio valuta
Cassetta di sicurezza
Check-in/check-out veloce
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Camere non fumatori
Family room
Attività
Piscina
Piscina scoperta
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Parcheggio
Navetta da/Per aeroporto
Internet
Wi-fi gratuito