Helena Inn - Airport

Parking was good. Room was clean but did have an odour. Advertised breakfast but was not available.

This property was not in the least bit clean. Nothing looked like it had been vacuumed. Bathtub had debris in it. Door had tissue stuffed into the peep hole, no chain for door, no knob in closet door to open it. Mirror by entrance dirty hand prints. Vent falling out of the ceiling. Disgusting place. Sheets and pillow were threadbare and disgusting looking.

DO NOT BOOK HERE. Upon arrival, we were notified that the kichen is closed, so no breakfast. No TV, it wasn't working. These were amenities included in the booked and paid price. They suggested I ask for a refund..I'm still waiting for a response. We left, looking for another accommodation. This property should not be listed as a place to stay. False advertising.

Hot water didn’t work in the building set us to another hotel they run if you walk into the hotel the price was cheaper than booking not happy I booked a double bet they gave me a single

I was very disappointed! This hotel has so much potential! Gorgeous rooms, quiet, comfortable ish bed. But the management is cutting corner I feel! We had one bath towel, one coffee, the hot water was luck warm, the boiler heat in bathroom was not on and there was no breakfast due to “maintenance “ they said. They charged me for my pet but didn’t reduce the cost of stay because of lack of amenities. We were the only car in parking lot. We wouldn’t not rent there again! It’s sad actually because it’s a beautiful hotel!