HomeTowne Studios by Red Roof Augusta

This hotel is horrendous!! Steer clear!! They are filthy & i wouldnt let an animal stay here! The floora havent been mopped in months! Every room of the three we rented were disgusting. Roaches! Mildew!!! Body fluids on blankets and sheets. Hand pronts on head boards. Non functioning electrical. Refrigerator didnt work. Lights didnt work. Tv didnt work etc!!!!! Pool was never open. Website is a lie!!!

During my stay, they had an issue. What i would guess is that their water pipes busted. So they cut the water off, never informed anyone about it and the water was off for three days. After the fact when the water was cut on, the water heater wasnt working for the following days. Not sure when because i refused to stay any longer in that establishment. Lastly they refused to compensate my stay. Terrible experience and Terrible services.

the hotel has a filthy pool, rooms with doors off, the rooms were filthy and disgusting, smelled like smoke and mold. i went to a different hotel after five minutes of being there

The hotel is under renovations and after 2 attempts, a 3rd room was finally found for our stay. The air conditioner was making a loud humming noise in the first room, the second room we were given, the key wouldn't work when we swiped it and then finally the third room, we had to ask that the smoke detectors be removed because it kept beeping. No trash can and hair was in the sink, plastic fixture on wall for lights were burned and air conditioner in this room didn't cool properly. People hanging outside all time of day/night. Pictures on site are VERY misleading about this property. Maybe with the proper management and staff it can be a nice place, but right now it looks like the local "hotspot for a hookup"

Dead worms and bugs all over the floor. Also, water damage on walls.

The pictures must be from another property. The room was gross and never updated like pictures. Pool destroyed like it’s in the Gaza Strip. Back of hotel falling down. Prostitutes walking the streets till sunup

I checked in the first room 410 there was stains on the carpet and the tv didn’t work. The cable connection on the back of the tv was broken. There wasn’t a phone in the room to call the front desk. I went down to the front desk to tell them about the tv and was received with attitude by the person at the desk. I got another room 407 and the tv worked at first but it kept saying poor signal. I used the phone to call the front desk and tell the gentleman about it and was once again meet with attitude. But he did come up to look at it. And then he called his maintenance man to come look at it. He got it fixed temporarily and he left. The tv did the same thing again saying poor signal. We go said we will go get into the pool. The pool was locked and so I went back to the front desk. The gentleman said the pool hasn’t work or been open in over a year. He then said don’t you read reviews? With a snippy attitude. Later we where getting ready to go to dinner I went to the front desk and said we where going to dinner and said the tv wasn’t working again. I said the room was going to be unoccupied for a while so they could go in. The Maintance man came back and had to replace the cable altogether. I don’t remember his but he was good. The front desk clerk not so much. The exterior of the hotel was dirty, hand rails by my room where flexible and was in need of a paint job. The room want bad but we only had two towels

Our stay was fair. I was there for a business trip. The owner initially refused to give me a receipt because I booked through Expedia but payment went to them. They eventually gave it to me. I needed it for a business expense. The washing machines were both down. The area is being remodeled. Flies were evrywhere from garbage. And someone was blasting music 2 doors down from us. The toilet got clogged, I asked for a plunger, at first thy did not know what I was talking about.

The property is in extremely poor condition. The toilet did not flush, the room was filthy, and the ceiling was falling down in chunks. It took about 20 minutes to get checked in because the man working the desk didn't understand how to check me in since I paid through the Expedia website. There were lots of people loitering around the parking lot that looked very disreputable. Luckily I travel with a very large and well-trained dog that intimidated them. Definitely will not be staying there again.

The heat in the room didn’t work The toilet was was disgusting Had to change the key twice The property had garbage strewn about

This hotel is horrendous!! Steer clear!! They are filthy & i wouldnt let an animal stay here! The floora havent been mopped in months! Every room of the three we rented were disgusting. Roaches! Mildew!!! Body fluids on blankets and sheets. Hand pronts on head boards. Non functioning electrical. Refrigerator didnt work. Lights didnt work. Tv didnt work etc!!!!! Pool was never open. Website is a lie!!!

the hotel has a filthy pool, rooms with doors off, the rooms were filthy and disgusting, smelled like smoke and mold. i went to a different hotel after five minutes of being there

Paint flaking from walls, dirty sheets and covers, exposed electrical wires. Toilet didn't flush correctly. Also a used cigarette floating in toilet when we checked in. Looks like blood stains on the shower wall. Lightbulbs hanging out the ceiling of bathroom. I've traveled for work my entire adult life and this was by far the worst hotel and they then wouldn't refund for my remaining nights. What a joke of a place

Dead worms and bugs all over the floor. Also, water damage on walls.

Worst hotel experience we’ve ever had. One bed was broken with the box spring shoved underneath. The bedding was wrinkled, stained, and clearly unwashed. Roaches were crawling in the room. There was a bottle of lubricant in the nightstand drawer. The towel rack was ripped off the wall. Unsafe area with suspicious activity in the parking lot. We were forced to stay a few hours due to exhaustion and had to throw away our luggage afterward. Disgusting. DO NOT STAY HERE.

This place was dirty ... Dirty peed in sheets on the bed, tv didnt work, bathtub backed up and dirty, grafiti on the walls inside the room. Toilet ran all night honestly a truly traumatic expierence.

The property is in extremely poor condition. The toilet did not flush, the room was filthy, and the ceiling was falling down in chunks. It took about 20 minutes to get checked in because the man working the desk didn't understand how to check me in since I paid through the Expedia website. There were lots of people loitering around the parking lot that looked very disreputable. Luckily I travel with a very large and well-trained dog that intimidated them. Definitely will not be staying there again.

Do not stay here….walls had dents….. walls were half painted….bathroom had mold all over tub toilet ran entire time…..

The place had roaches

Room was not cleaned. Mold in bathroom. Food in microwave. Dirty towels. Hair in the sheets.

Room was dirty, no light in the washroom. Door did not lock properly.

The hotel is under renovations and after 2 attempts, a 3rd room was finally found for our stay. The air conditioner was making a loud humming noise in the first room, the second room we were given, the key wouldn't work when we swiped it and then finally the third room, we had to ask that the smoke detectors be removed because it kept beeping. No trash can and hair was in the sink, plastic fixture on wall for lights were burned and air conditioner in this room didn't cool properly. People hanging outside all time of day/night. Pictures on site are VERY misleading about this property. Maybe with the proper management and staff it can be a nice place, but right now it looks like the local "hotspot for a hookup"

The room was in need of updating and repair.

Worst hotel experience we’ve ever had. One bed was broken with the box spring shoved underneath. The bedding was wrinkled, stained, and clearly unwashed. Roaches were crawling in the room. There was a bottle of lubricant in the nightstand drawer. The towel rack was ripped off the wall. Unsafe area with suspicious activity in the parking lot. We were forced to stay a few hours due to exhaustion and had to throw away our luggage afterward. Disgusting. DO NOT STAY HERE.

I checked in the first room 410 there was stains on the carpet and the tv didn’t work. The cable connection on the back of the tv was broken. There wasn’t a phone in the room to call the front desk. I went down to the front desk to tell them about the tv and was received with attitude by the person at the desk. I got another room 407 and the tv worked at first but it kept saying poor signal. I used the phone to call the front desk and tell the gentleman about it and was once again meet with attitude. But he did come up to look at it. And then he called his maintenance man to come look at it. He got it fixed temporarily and he left. The tv did the same thing again saying poor signal. We go said we will go get into the pool. The pool was locked and so I went back to the front desk. The gentleman said the pool hasn’t work or been open in over a year. He then said don’t you read reviews? With a snippy attitude. Later we where getting ready to go to dinner I went to the front desk and said we where going to dinner and said the tv wasn’t working again. I said the room was going to be unoccupied for a while so they could go in. The Maintance man came back and had to replace the cable altogether. I don’t remember his but he was good. The front desk clerk not so much. The exterior of the hotel was dirty, hand rails by my room where flexible and was in need of a paint job. The room want bad but we only had two towels

Room was subpar: dirty, rusty marks everywhere. Looked like it was in disrepair and slightly fixed up to rent out. Bathroom toilet flapper was busted and filled up every5-7 mins and the air conditioner was very loud and taped together. Shower water pressure was good and bed was ok. Would not stay there again.

The heat in the room didn’t work The toilet was was disgusting Had to change the key twice The property had garbage strewn about

It wss terrible . The price was too high $151.00 . Hole in bathroom wall at the bottom. No toilet seat. Heat was on but still cold.

The overall stay was fine. Not the best not the worst. It was worth the cost. The rooms are dated. You can hear your neighbors. I had to sweep and mop my room as well as washed the bedding. We wanted to extended our stay a few days however my credit card declined because my bank thought the transaction strange and flagged it. I pleaded with the front desk staff to allow me time to speak to my bank and rectify the issue they told me I had till 11:30 as it was already 11:12 and check out was 11. By 11:22 they were knocking on the door telling us we needed to leave. I packed my stuff and left, they refused to give me my security deposit even though nothing was damaged or missing. Booked at a much nicer hotel not too far away. Honestly I think we get what we pay for. Tried to save a few bucks. I would have given a better review but my interaction with the front desk staff was downright awful.

Loud neighbors. Leaking toilet. Easy pit stop but not worth the money

Some staff ain’t friendly

During my stay, they had an issue. What i would guess is that their water pipes busted. So they cut the water off, never informed anyone about it and the water was off for three days. After the fact when the water was cut on, the water heater wasnt working for the following days. Not sure when because i refused to stay any longer in that establishment. Lastly they refused to compensate my stay. Terrible experience and Terrible services.

We liked nothing about the staff or the property

I had a 3-day stay and left one day short, the pictures will show the bad state of repair the facility is, the shower / bathroom was filthy and when I asked to leave and get credit for the night I did not use the staff could not give me a resolution. All I am looking for is a credit

I didn’t stay there when I arrived I was told that I couldn’t check in because the system was down to to the hurricane. I need a refund

The only thing that was decent, was the front desk clerk trying to accommodate my reservation. Everything else was dispicible!!!!

I checked in the first room 410 there was stains on the carpet and the tv didn’t work. The cable connection on the back of the tv was broken. There wasn’t a phone in the room to call the front desk. I went down to the front desk to tell them about the tv and was received with attitude by the person at the desk. I got another room 407 and the tv worked at first but it kept saying poor signal. I used the phone to call the front desk and tell the gentleman about it and was once again meet with attitude. But he did come up to look at it. And then he called his maintenance man to come look at it. He got it fixed temporarily and he left. The tv did the same thing again saying poor signal. We go said we will go get into the pool. The pool was locked and so I went back to the front desk. The gentleman said the pool hasn’t work or been open in over a year. He then said don’t you read reviews? With a snippy attitude. Later we where getting ready to go to dinner I went to the front desk and said we where going to dinner and said the tv wasn’t working again. I said the room was going to be unoccupied for a while so they could go in. The Maintance man came back and had to replace the cable altogether. I don’t remember his but he was good. The front desk clerk not so much. The exterior of the hotel was dirty, hand rails by my room where flexible and was in need of a paint job. The room want bad but we only had two towels

Our stay was fair. I was there for a business trip. The owner initially refused to give me a receipt because I booked through Expedia but payment went to them. They eventually gave it to me. I needed it for a business expense. The washing machines were both down. The area is being remodeled. Flies were evrywhere from garbage. And someone was blasting music 2 doors down from us. The toilet got clogged, I asked for a plunger, at first thy did not know what I was talking about.

The property is in extremely poor condition. The toilet did not flush, the room was filthy, and the ceiling was falling down in chunks. It took about 20 minutes to get checked in because the man working the desk didn't understand how to check me in since I paid through the Expedia website. There were lots of people loitering around the parking lot that looked very disreputable. Luckily I travel with a very large and well-trained dog that intimidated them. Definitely will not be staying there again.

The overall stay was fine. Not the best not the worst. It was worth the cost. The rooms are dated. You can hear your neighbors. I had to sweep and mop my room as well as washed the bedding. We wanted to extended our stay a few days however my credit card declined because my bank thought the transaction strange and flagged it. I pleaded with the front desk staff to allow me time to speak to my bank and rectify the issue they told me I had till 11:30 as it was already 11:12 and check out was 11. By 11:22 they were knocking on the door telling us we needed to leave. I packed my stuff and left, they refused to give me my security deposit even though nothing was damaged or missing. Booked at a much nicer hotel not too far away. Honestly I think we get what we pay for. Tried to save a few bucks. I would have given a better review but my interaction with the front desk staff was downright awful.

There was a lot of traffic in and out of rooms throughout the night. Early one morning we noticed young women in clothing that might be worn by a “working” girl. It could be prostitution is happening there.

Not an area for workers

The hotel is under renovations and after 2 attempts, a 3rd room was finally found for our stay. The air conditioner was making a loud humming noise in the first room, the second room we were given, the key wouldn't work when we swiped it and then finally the third room, we had to ask that the smoke detectors be removed because it kept beeping. No trash can and hair was in the sink, plastic fixture on wall for lights were burned and air conditioner in this room didn't cool properly. People hanging outside all time of day/night. Pictures on site are VERY misleading about this property. Maybe with the proper management and staff it can be a nice place, but right now it looks like the local "hotspot for a hookup"

Not safe

Worst hotel experience we’ve ever had. One bed was broken with the box spring shoved underneath. The bedding was wrinkled, stained, and clearly unwashed. Roaches were crawling in the room. There was a bottle of lubricant in the nightstand drawer. The towel rack was ripped off the wall. Unsafe area with suspicious activity in the parking lot. We were forced to stay a few hours due to exhaustion and had to throw away our luggage afterward. Disgusting. DO NOT STAY HERE.

The pictures must be from another property. The room was gross and never updated like pictures. Pool destroyed like it’s in the Gaza Strip. Back of hotel falling down. Prostitutes walking the streets till sunup

The property is in extremely poor condition. The toilet did not flush, the room was filthy, and the ceiling was falling down in chunks. It took about 20 minutes to get checked in because the man working the desk didn't understand how to check me in since I paid through the Expedia website. There were lots of people loitering around the parking lot that looked very disreputable. Luckily I travel with a very large and well-trained dog that intimidated them. Definitely will not be staying there again.

We checked out early due to unforeseen circumstances however had we not had an emergency the plan was to check out first thing that A.M. I have never felt so unsafe. Homeless people were coming in and out of the front lobby area and hanging around the entrance as well as all around the property. We even witnessed one putting their shopping cart in the room right next door to our room on the second floor. We were abruptly woken to fireworks being shot off at midnight right outside our room and it wasn't even a holiday. The cleanliness of the room was a 2 out of 5 at best. I would not recommend this hotel. It is better to just go ahead and spend a little more money because you get what you pay for.

Absolutely the most Horrible Hotel I’ve ever booked. I departed within minutes of check-in. Filthy, Disgusting and very unsafe. The connecting door had no lock / there was a refrigerator halfway blocking the door! Totally felt vulnerable and an absolute idiot for booking there. You couldn’t pay me to stay there!!

Loud neighbors. Leaking toilet. Easy pit stop but not worth the money