The Pyramid Cancun by Oasis -Premium Gourmet All Inclusive
198 USD
a notte
Media per novembre
Prezzi per The Pyramid Cancun by Oasis -Premium Gourmet All Inclusive
Seleziona le date per controllare prezzi e disponibilità
198 USD
a notte
Media per novembre
Prezzi medi mensili
Presso The Pyramid Cancun by Oasis -Premium Gourmet All Inclusive, il prezzo per notte è in media di 191 USD nel mese più economico (settembre) e di 285 USD nel mese più caro (marzo), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 243 USD |
| febbraio | 253 USD |
| marzo | 285 USD |
| aprile | 240 USD |
| maggio | 221 USD |
| giugno | 223 USD |
| luglio | 229 USD |
| agosto | 217 USD |
| settembre | 191 USD |
| ottobre | 194 USD |
| novembre | 198 USD |
| dicembre | 244 USD |
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Prezzo più alto: marzo (circa 285 USD)
Prezzo più basso: settembre (circa 191 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, un campo da tennis all'aperto e un ba...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, un campo da tennis all'aperto e un bagno turco.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Ordina la cena presso Benazuza Adults Only, un ristorante specializzato in cucina messicana. In alternativa, fermati a mangiare 2 nei bar/caffetterie o prova il servizio in camera con orario limitato. Un bar a bordo piscina, 15 bar/lounge e 2 bar sulla spiaggia ti offrono il contesto giusto se desideri un drink rinfrescante. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 320 camere della struttura, complete di minibar con snack e bevande gratuite e TV a schermo piatto. La TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia, asciugacapelli e accappatoi. I comfort includono telefoni, casseforti e accessori per la preparazione di caffè/tè.
Posizione
Se decidi di alloggiare presso The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive di Cancún (Zona Hotelera), in 5 minuti di auto potrai raggiungere Spiaggia Playa Delfines e Iberostar Cancun Golf Course.
Nelle vicinanze
Oasis Arena(0.1 miglia)
San Miguelito(0.1 miglia)
Laguna di Nichupté(0.3 miglia)
Museo Maya di Cancún(0.4 miglia)
Iberostar Cancun Golf Course(0.5 miglia)
Aquaworld(0.5 miglia)
Spiaggia Ballenas(1.1 miglia)
Spiaggia Playa Delfines(1.4 miglia)
Zona Archeologica El Rey(1.5 miglia)
Centro commerciale Luxury Avenue(1.8 miglia)
Centro commerciale Kukulcan Plaza(1.9 miglia)
Spiaggia Playa Marlín(2.2 miglia)
Spiagge della Zona degli Hotel(2.2 miglia)
El Sol de Cancun(2.5 miglia)
La Isla Shopping Mall(2.5 miglia)
Aeroporto Internazionale di Cancún (CUN)(10.5 miglia)
Aeroporto internazionale di Tulum (TQO)(105.8 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Blvd. Kulculcan Km 16.5, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Messico
Oasis Arena (0.1 miglia)
San Miguelito (0.1 miglia)
Laguna di Nichupté (0.3 miglia)
Museo Maya di Cancún (0.4 miglia)
Iberostar Cancun Golf Course (0.5 miglia)
Aquaworld (0.5 miglia)
Opzioni camera
8
Camera Standard
Dettagli della camera
1 Letto Matrimoniale Extra Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
Aria condizionataBrandine o letti supplementari (gratuiti)Bagno privato
7
Camera Standard, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Extra Large
2 Letti Matrimoniali Alla Francese
Posti letto: 2
Aria condizionataBrandine o letti supplementari (gratuiti)Bagno privato
10
Camera Standard (Pyramid Master)
Dettagli della camera
1 Letto Matrimoniale Extra Large
2 Letti Matrimoniali Alla Francese
Posti letto: 3
Aria condizionataBrandine o letti supplementari (gratuiti)Bagno privato
6
Suite Standard (Sian Kaan)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
Aria condizionataBagno privatoTV
5
Suite Superior (Sian Kaan Master Suite)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
Aria condizionataBagno privatoTV
8
Camera Junior (Suite Pyramid)
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 3
Aria condizionataBrandine o letti supplementari (gratuiti)Bagno privato
Recensioni degli ospiti su The Pyramid Cancun by Oasis -Premium Gourmet All Inclusive
7.4
Buono
Sulla base di 1892 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
In coppia
47%
Famiglia
27%
Gruppo
24%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso The Pyramid Cancun by Oasis - All Inclusive, gli ospiti apprezzano la posizione fronte spiaggia, i numerosi ristoranti, gli spettacoli vivaci e la vista sull'oceano, ma segnalano anche camere datate, problemi di manutenzione e un servizio incostante, con check-in lento e difficoltà a prenotare a cena.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Presso The Pyramid Cancun by Oasis - All Inclusive, gli ospiti apprezzano la posizione fronte spiaggia, i numerosi ristoranti, gli spettacoli vivaci e la vista sull'oceano, ma segnalano anche camere datate, problemi di manutenzione e un servizio incostante, con check-in lento e difficoltà a prenotare a cena.
I commenti sull'igiene sono contrastanti, con diverse segnalazioni di scarafaggi, odore di umidità o muffa e servizio di pulizia che non provvede a rifornire le necessità, sebbene alcuni ospiti abbiano trovato le camere molto pulite. La formula all-inclusive risulta limitante per alcuni a causa dei diversi tipi di braccialetto, dei costi aggiuntivi, delle lunghe code ai bar e ai buffet e della scarsità di ombra o lettini; le condizioni della spiaggia possono essere influenzate dalle alghe. Aspettatevi un grande resort vivace con molto da fare ma con qualità e servizio variabili.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Grande resort fronte spiaggia con diverse piscine, intrattenimento serale e numerosi bar e ristoranti. Tra gli aspetti negativi ci sono la scarsità di ombrelloni e lettini, le lunghe code ai bar, occasionali lavori di ristrutturazione e interruzioni intermittenti dell'ascensore; anche le alghe possono limitare l'utilizzo della spiaggia.
Recensioni degli ospiti correlate
8
Antônio bonaparte
30 nov 2025
·
Soggiorno di 5 notti
O hotel tem uma estrutura muito boa. Acesso direto à praia, boa piscinas e várias opções de bares e restaurantes mas deixa muito a desejar no atendimento. Poucas cadeiras de praia e poucas na piscina que não cabem todos os hóspedes. O atendimento nos bares e petiscos tem filas grandes e lento fazendo perder tempo.
O hotel tem uma estrutura muito boa. Acesso direto à praia, boa piscinas e várias opções de bares e restaurantes mas deixa muito a desejar no atendimento. Poucas cadeiras de praia e poucas na piscina que não cabem todos os hóspedes. O atendimento nos bares e petiscos tem filas grandes e lento fazendo perder tempo.
6
Yovana
26 ago 2025
·
Soggiorno di 4 notti
The Resort is a bit outdated but loved how hard everyone one is working to keep it clean and preserved. I will have mention this resort does not have umbrellas by the pool, snd its almost impossible to be near the pool with absolutely no cover. The food was delicious and personal working in the restaurants were very polite and helpful. Unfortunately the majority of the bartenders specially at the swim up bar had a horrible attitude and made the experience uncomfortable.
The Resort is a bit outdated but loved how hard everyone one is working to keep it clean and preserved. I will have mention this resort does not have umbrellas by the pool, snd its almost impossible to be near the pool with absolutely no cover. The food was delicious and personal working in the restaurants were very polite and helpful. Unfortunately the majority of the bartenders specially at the swim up bar had a horrible attitude and made the experience uncomfortable.
10
Latonya
11 set 2025
·
Soggiorno di 5 notti
We had an amazing time at The Pyramid Cancun! The resort is lively, beautiful, and has everything you need for a fun getaway. The location is perfect right on the beach with stunning views and easy access to the ocean and pool areas. Our room was clean, comfortable, and had a great view. The staff was friendly and helpful throughout our stay. We especially appreciated how many restaurant options there were everything from buffets to more upscale dining, and most meals were better than expected for an all-inclusive. Make sure to book the specialty restaurants early! The entertainment was nonstop pool parties, live music, beach events there was always something going on. It’s definitely more of a party vibe, which we loved. If you're looking for energy and fun, this is the place. The pool and beach were gorgeous, and we never had to go far for a drink or a snack. If you go, I recommend upgrading to the Pyramid level it’s worth it for the extra perks and restaurant access. We’ll definitely come back!
We had an amazing time at The Pyramid Cancun! The resort is lively, beautiful, and has everything you need for a fun getaway. The location is perfect right on the beach with stunning views and easy access to the ocean and pool areas. Our room was clean, comfortable, and had a great view. The staff was friendly and helpful throughout our stay. We especially appreciated how many restaurant options there were everything from buffets to more upscale dining, and most meals were better than expected for an all-inclusive. Make sure to book the specialty restaurants early! The entertainment was nonstop pool parties, live music, beach events there was always something going on. It’s definitely more of a party vibe, which we loved. If you're looking for energy and fun, this is the place. The pool and beach were gorgeous, and we never had to go far for a drink or a snack. If you go, I recommend upgrading to the Pyramid level it’s worth it for the extra perks and restaurant access. We’ll definitely come back!
6
Sarah
31 dic 2025
·
Soggiorno di 4 notti
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
8
Gustavo Eduardo
18 set 2025
·
Soggiorno di 7 notti
The lack of umbrellas at the pool and the beach is noticeable, there is not much shade and at times it is necessary.
The lack of umbrellas at the pool and the beach is noticeable, there is not much shade and at times it is necessary.
8
Deidra L
19 set 2025
·
Soggiorno di 3 notti
It was plenty of places to seat by the pools and the saunas were awesome> Entertainment was nice also
It was plenty of places to seat by the pools and the saunas were awesome> Entertainment was nice also
8
FERNANDO
26 nov 2025
·
Soggiorno di 5 notti
La estadía en el hotel fue BUENA. CHECK-IN / CHECK-OUT: Muy rápido (llegamos de noche). Por las tardes veía algo de fila. PLAYA: Excelente: sin piedras ni algas y con colores espectaculares. Lo malo: pocas palapas y camastros, y casi nada de sombra natural. Hay que ir temprano para obtener lugar o llevar buena protección solar. ALBERCA: Amplias y bien distribuidas, aunque todas estaba muy frías. El ambiente es 100% familiar. BEACH CLUB: Solo adultos. Espacio renovado, moderno y con vistas increíbles gracias a sus albercas escalonadas. BARES: Suele haber fila. En el del beach club esperamos ~15 min. Solo permiten 3 vasos por persona, así que lo mejor es llevar termo para mantener la bebida fría y evitar tantas idas. ALCOHOL: El alcohol es de baja calidad, sabe mal. Lo más rescatable es la cerveza y los tragos mezclados. RESTAURANTES (OASIS): Buffets promedio y con fila de ~20 min en horas pico. RESTAURANTES (PYRAMID): Excelentes y estilo gourmet. No hay fila por ser con reservación, pero en alta ocupación puede no haber disponibilidad en todos. CAFETERÍA: Café regular-malo, demasiado jarabe. ENTRETENIMIENTO: Buena variedad de shows y actividades. HABITACIONES Limpias y cuidadas. ÁREAS COMUNES Limpias y cuidadas. Aunque los baños están lejanos, con muchas escaleras y algo viejos. SERVICIO: Mayormente bueno y amable. CONSEJO: El upgrade a Pyramid vale totalmente la pena. La habitación ocean front tiene una vista espectacular, ideal para ver amaneceres.
La estadía en el hotel fue BUENA. CHECK-IN / CHECK-OUT: Muy rápido (llegamos de noche). Por las tardes veía algo de fila. PLAYA: Excelente: sin piedras ni algas y con colores espectaculares. Lo malo: pocas palapas y camastros, y casi nada de sombra natural. Hay que ir temprano para obtener lugar o llevar buena protección solar. ALBERCA: Amplias y bien distribuidas, aunque todas estaba muy frías. El ambiente es 100% familiar. BEACH CLUB: Solo adultos. Espacio renovado, moderno y con vistas increíbles gracias a sus albercas escalonadas. BARES: Suele haber fila. En el del beach club esperamos ~15 min. Solo permiten 3 vasos por persona, así que lo mejor es llevar termo para mantener la bebida fría y evitar tantas idas. ALCOHOL: El alcohol es de baja calidad, sabe mal. Lo más rescatable es la cerveza y los tragos mezclados. RESTAURANTES (OASIS): Buffets promedio y con fila de ~20 min en horas pico. RESTAURANTES (PYRAMID): Excelentes y estilo gourmet. No hay fila por ser con reservación, pero en alta ocupación puede no haber disponibilidad en todos. CAFETERÍA: Café regular-malo, demasiado jarabe. ENTRETENIMIENTO: Buena variedad de shows y actividades. HABITACIONES Limpias y cuidadas. ÁREAS COMUNES Limpias y cuidadas. Aunque los baños están lejanos, con muchas escaleras y algo viejos. SERVICIO: Mayormente bueno y amable. CONSEJO: El upgrade a Pyramid vale totalmente la pena. La habitación ocean front tiene una vista espectacular, ideal para ver amaneceres.
6
Rose
25 ago 2025
·
Soggiorno di 3 notti
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
8
ALINE
2 gen 2026
·
Soggiorno di 3 notti
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
4
Amanda
25 nov 2025
·
Soggiorno di 7 notti
The website says they have certain things which they absolutely don’t, there is no nightclub, casino, etc. There is no adult side to this hotel at all. Making a reservation for dinner is not ideal. Food was not good. They don’t listen and if you don’t get a do not disturb sign for your room they literally just walk in and the show that they put on is beyond loud, extremely loud. The only thing that saved this trip was the beautiful beach and water. Everything else not so good. I will not stay there again.
The website says they have certain things which they absolutely don’t, there is no nightclub, casino, etc. There is no adult side to this hotel at all. Making a reservation for dinner is not ideal. Food was not good. They don’t listen and if you don’t get a do not disturb sign for your room they literally just walk in and the show that they put on is beyond loud, extremely loud. The only thing that saved this trip was the beautiful beach and water. Everything else not so good. I will not stay there again.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
I commenti sono contrastanti: diversi ospiti segnalano la presenza di scarafaggi, odore di muffa o umidità e un servizio di pulizia/rifornimento incostante, mentre altri hanno trovato le camere e gli spazi esterni puliti.
Recensioni degli ospiti correlate
10
Zoraya
26 giu 2025
·
Soggiorno di 3 notti
El cuarto que nos tocó, se le metió agua, no estaba tan limpio, el aire no funcionaba y los empleados de ahí son groseros no todos, pero la mayoría de la gente que trabaja ahí es grosero
El cuarto que nos tocó, se le metió agua, no estaba tan limpio, el aire no funcionaba y los empleados de ahí son groseros no todos, pero la mayoría de la gente que trabaja ahí es grosero
4
Melissa
26 lug 2025
·
Soggiorno di 6 notti
Property needs a facelift ,infested with pest(roaches) had to change room and even then the roaches still popped up crazy things is when they came to treat it they did so while we were in the room, the entire hotel smelled like a burst sewer the swim up bar was unsanitary, the sitting area was filled with mold,the staff didn’t practice proper sanitary behavior and the lines for food were too long for an all inclusive with 8 restaurants the gift shop policy is ridiculous even if the item is un used and still in the original packaging they won’t take it back or exchange it even though it says so on the recipes they over price everything and if you’re not staying at the pyramid you have limited access to a lot of stuff so it wasn’t much of an all inclusive. Also the food choices even though they say rinternational cuisine was all Mexican cuisine. And the roaches were very present in the food halls as well .Breakfast was ok some of the drinks were ok,but the beach that they have on the website is filled with seaweed not swimmable,I’m giving them a 1.5/5 and that’s because of the drinks definitely will not recommend to anyone I know and I’m never going back……
Property needs a facelift ,infested with pest(roaches) had to change room and even then the roaches still popped up crazy things is when they came to treat it they did so while we were in the room, the entire hotel smelled like a burst sewer the swim up bar was unsanitary, the sitting area was filled with mold,the staff didn’t practice proper sanitary behavior and the lines for food were too long for an all inclusive with 8 restaurants the gift shop policy is ridiculous even if the item is un used and still in the original packaging they won’t take it back or exchange it even though it says so on the recipes they over price everything and if you’re not staying at the pyramid you have limited access to a lot of stuff so it wasn’t much of an all inclusive. Also the food choices even though they say rinternational cuisine was all Mexican cuisine. And the roaches were very present in the food halls as well .Breakfast was ok some of the drinks were ok,but the beach that they have on the website is filled with seaweed not swimmable,I’m giving them a 1.5/5 and that’s because of the drinks definitely will not recommend to anyone I know and I’m never going back……
2
Gloria
25 giu 2025
·
Soggiorno di 5 notti
Si estás pensando en reservar una estancia en este lugar, te recomiendo: Tomar en cuenta las reseñas de este hotel, y leer los comentarios, antes de tomar una decisión. Especialmente en las habitaciones. Rente dos habitaciones con estancia de 5 días, no habían pasaron ni 12 horas para querer salir corriendo de la habitación y preferir dormir en una hamaca. Las Habitaciones se encuentran infestada, y necesitan ser fumigadas; Encontré bichos por todo el cuarto e incluso en las camas, piso, televisor y hielera y teléfono. (cucarachas, termitas y polilla en las puertas de madera y clóset de la habitación). Las habitaciones necesitan de una limpieza exhaustiva, ya que puedes encontrar sociedad, desechos, moho, óxido y bichos sobre: (puertas, camas, paredes, piso, refrigerador, artículos de cama, tasas de baño y lavabo, colchones, tina y paredes de baño). Las habitaciones necesitan Reparaciones: (goteras, grietas, humedad) Son un riesgo para la salud). El edificio necesita reparaciones, hay goteras por todos los pasillos, que resuelven colocando toallas en el piso y retener el agua únicamente. En el techo, puedes ver grietas, incluso partes del techo se pueden caer en cualquier momento, debido al agua acumula por las goteras; Lo que hace un riesgo tanto para huéspedes y los trabajadores. Si no fuera por las habitaciones y deterioro del edificio; Detalles buenos: El personal es amable. La vista del Mar y su color hermoso son impresionantes y dignos de admirar!
Si estás pensando en reservar una estancia en este lugar, te recomiendo: Tomar en cuenta las reseñas de este hotel, y leer los comentarios, antes de tomar una decisión. Especialmente en las habitaciones. Rente dos habitaciones con estancia de 5 días, no habían pasaron ni 12 horas para querer salir corriendo de la habitación y preferir dormir en una hamaca. Las Habitaciones se encuentran infestada, y necesitan ser fumigadas; Encontré bichos por todo el cuarto e incluso en las camas, piso, televisor y hielera y teléfono. (cucarachas, termitas y polilla en las puertas de madera y clóset de la habitación). Las habitaciones necesitan de una limpieza exhaustiva, ya que puedes encontrar sociedad, desechos, moho, óxido y bichos sobre: (puertas, camas, paredes, piso, refrigerador, artículos de cama, tasas de baño y lavabo, colchones, tina y paredes de baño). Las habitaciones necesitan Reparaciones: (goteras, grietas, humedad) Son un riesgo para la salud). El edificio necesita reparaciones, hay goteras por todos los pasillos, que resuelven colocando toallas en el piso y retener el agua únicamente. En el techo, puedes ver grietas, incluso partes del techo se pueden caer en cualquier momento, debido al agua acumula por las goteras; Lo que hace un riesgo tanto para huéspedes y los trabajadores. Si no fuera por las habitaciones y deterioro del edificio; Detalles buenos: El personal es amable. La vista del Mar y su color hermoso son impresionantes y dignos de admirar!
6
Bianca
14 feb 2026
·
Soggiorno di 2 notti
A localização é boa. O hotel precisa urgentemente de reforma e manutenção. Os quartos possuem bom tamanho mas estão velhos. No banheiro, pela manhã, todos os dias, tinham baratinhas andando na pia. A banheira estava detonada e era uma dificuldade subir o pino do chuveiro. A comida dos restaurantes exclusivos era muito boa, mas a praça da piscina tinha alimentação horrível e a limpeza e apresentação também não era interessante.
A localização é boa. O hotel precisa urgentemente de reforma e manutenção. Os quartos possuem bom tamanho mas estão velhos. No banheiro, pela manhã, todos os dias, tinham baratinhas andando na pia. A banheira estava detonada e era uma dificuldade subir o pino do chuveiro. A comida dos restaurantes exclusivos era muito boa, mas a praça da piscina tinha alimentação horrível e a limpeza e apresentação também não era interessante.
4
JOSE
17 ott 2025
·
Soggiorno di 2 notti
No limpian las hsbitaciones, hay cucarachas, los empleados muy groseros, la comida muy mala
No limpian las hsbitaciones, hay cucarachas, los empleados muy groseros, la comida muy mala
2
Mallelyn
12 lug 2025
·
Soggiorno di 3 notti
I never write reviews but I do not want anybody to waste their money here. It was a very unpleasant experience. A very crowded place. They made us do 2 times the huge lines for check in. Very disorganized, employees at front desk very rude and not just us, I witnessed several other guess checking in already complaing. The place smell is musty, very old. Everything was dirty, not even 1 glass door clean, all with thousands of hand prints that I did not even wanted to touch. Food is horrendous. The only thing looked somewhat nice, were some areas of the pool and the same day we arrived I entered pool around 5 pm and when we left at 530 pm someone already had stole my coverup that was less than 20 feet from us. The rooms with very very old furniture, bathroom had draining hole open with no cover and shower faucet was broken and placed on the side of shower to put it in place when you needed to use it. It was that bad that eventhough I had paid 6000 dollars for 3 nights and 2 rooms from Miami on 4th of July weekend, the following morning after we arrived, I booked Hard Rock Hotel through Expedia paying another $2100 and left the property. Hard Rock is another type of property, service and food. Do not waste your money here.
I never write reviews but I do not want anybody to waste their money here. It was a very unpleasant experience. A very crowded place. They made us do 2 times the huge lines for check in. Very disorganized, employees at front desk very rude and not just us, I witnessed several other guess checking in already complaing. The place smell is musty, very old. Everything was dirty, not even 1 glass door clean, all with thousands of hand prints that I did not even wanted to touch. Food is horrendous. The only thing looked somewhat nice, were some areas of the pool and the same day we arrived I entered pool around 5 pm and when we left at 530 pm someone already had stole my coverup that was less than 20 feet from us. The rooms with very very old furniture, bathroom had draining hole open with no cover and shower faucet was broken and placed on the side of shower to put it in place when you needed to use it. It was that bad that eventhough I had paid 6000 dollars for 3 nights and 2 rooms from Miami on 4th of July weekend, the following morning after we arrived, I booked Hard Rock Hotel through Expedia paying another $2100 and left the property. Hard Rock is another type of property, service and food. Do not waste your money here.
2
JOSE
16 ott 2025
·
Soggiorno di 4 notti
Mal servicio, comida pesima, las habitaciones tenian cucarachas, el aseo lo hacen cada tercer dia
Mal servicio, comida pesima, las habitaciones tenian cucarachas, el aseo lo hacen cada tercer dia
2
Bushra
18 ott 2025
·
Soggiorno di 4 notti
Was very unclean bed sheets were not changed. Bugs in the room.
Was very unclean bed sheets were not changed. Bugs in the room.
4
KaTiedra
31 lug 2025
·
Soggiorno di 4 notti
The facilities are old. There was a roach on the cereal in the buffet. I have pictures. There was a cockroach on the bar. I face discrimination at the Coyote Bites restaurant by Hector who refused to sit me. He told me my dress was too short and families were inside. I took a picture of a woman that arrived with cut off shorts and a tub top. The shorts were very short and he seated her. Our room had one large bed made of two. The room was not cleaned upon arrival. The room had empty beer bottles on the balcony and opened water in the fridge.
The facilities are old. There was a roach on the cereal in the buffet. I have pictures. There was a cockroach on the bar. I face discrimination at the Coyote Bites restaurant by Hector who refused to sit me. He told me my dress was too short and families were inside. I took a picture of a woman that arrived with cut off shorts and a tub top. The shorts were very short and he seated her. Our room had one large bed made of two. The room was not cleaned upon arrival. The room had empty beer bottles on the balcony and opened water in the fridge.
2
Gabriela
10 dic 2025
·
Soggiorno di 3 notti
The ROOM HAD MOLD! On my first night without my child and baby I wanted a hot bath to find mold in the bathtub some parts of the room did too. There is no beach front, even when you purchase the VIP or upgrade from a grand oasis to the pyramid wristband, they only consider nice rooms and treatment if you buy it directly from them, not through agencies, they are very open to let you know that at check in & during your stay. The same way they only provide transportation if you book directly with them. The shows are nice & run every day expect for Sunday or if it rains because they are in the open. The other shows are in the restaurants if you have a reservation, I tried making restaurants reservation as soon as I arrived but couldn't pick because they were full, the lady was helpful and assigned what was available which much wasn't even up for debate. THE BLACK SENS IS CLOSED for construction as well as the Kinky bar isn't there no more as well as the casino, I tried making my reservation while was waiting for a room from 9AM when I arrived till 5PM when I received a room (because the check n is at 3pm & they prioritize the customers who book directly with them. The staff could not find my reservation because I booked with the agency & then couldn't find my check in I had to keep skipping the check in line to ask about room updates. I also had to prove that I paid by emailing my receipt and booking to the check person. There Is a fee for any amenity expect for beach and pool.
The ROOM HAD MOLD! On my first night without my child and baby I wanted a hot bath to find mold in the bathtub some parts of the room did too. There is no beach front, even when you purchase the VIP or upgrade from a grand oasis to the pyramid wristband, they only consider nice rooms and treatment if you buy it directly from them, not through agencies, they are very open to let you know that at check in & during your stay. The same way they only provide transportation if you book directly with them. The shows are nice & run every day expect for Sunday or if it rains because they are in the open. The other shows are in the restaurants if you have a reservation, I tried making restaurants reservation as soon as I arrived but couldn't pick because they were full, the lady was helpful and assigned what was available which much wasn't even up for debate. THE BLACK SENS IS CLOSED for construction as well as the Kinky bar isn't there no more as well as the casino, I tried making my reservation while was waiting for a room from 9AM when I arrived till 5PM when I received a room (because the check n is at 3pm & they prioritize the customers who book directly with them. The staff could not find my reservation because I booked with the agency & then couldn't find my check in I had to keep skipping the check in line to ask about room updates. I also had to prove that I paid by emailing my receipt and booking to the check person. There Is a fee for any amenity expect for beach and pool.
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Camere
Le camere sono generalmente datate e necessitano di manutenzione, con problemi ricorrenti all'aria condizionata, perdite, arredi allentati e rumore nei corridoi. Alcune unità più moderne o con vista sull'oceano sono spaziose e offrono una vista eccellente.
Recensioni degli ospiti correlate
6
DEBORAH
22 dic 2025
·
Soggiorno di 3 notti
The staff was ok. The waitstaff was lacking. The rooms were old and reminded me of Motel 6. Food was good.
The staff was ok. The waitstaff was lacking. The rooms were old and reminded me of Motel 6. Food was good.
4
SHERRON LEE
7 nov 2025
·
Soggiorno di 5 notti
Room outdated for price, air conditioner didnt work correctly.
Room outdated for price, air conditioner didnt work correctly.
6
Amer
1 dic 2025
·
Soggiorno di 6 notti
I loved the food, loved the staff. Entertainment was good. Rooms were outdated and staff gave me two rooms on opposite ends of the hotel so our family was split apart and we have little kids. I even called them as soon as I made a reservation and requested rooms to be next to each other. Concrete around the pool is eroded and impossible to walk on without shoes.
I loved the food, loved the staff. Entertainment was good. Rooms were outdated and staff gave me two rooms on opposite ends of the hotel so our family was split apart and we have little kids. I even called them as soon as I made a reservation and requested rooms to be next to each other. Concrete around the pool is eroded and impossible to walk on without shoes.
6
marie
31 dic 2025
·
Soggiorno di 3 notti
Room needed minor repairs ( bathroom door needed fixing ,shower leak thur glass gixture near sink.
Room needed minor repairs ( bathroom door needed fixing ,shower leak thur glass gixture near sink.
8
Glenn
13 gen 2026
·
Soggiorno di 1 notte
Vi valde rum Pyramid master havsutsikt. Rummet var fantastiskt. Terrass med solstolar, cabana och bubbelpool. Men däremot omöjligt att få bord på al’a carte restaurangerna. De kvinnliga värdarna på Buffén Tunkul var snorkiga och borde söka ett annat jobb. De manliga servitörerna var däremot mkt service villiga och trevliga. Verkar vara ett problem med den kvinnliga personalen även i incheckning har de dålig attityd. De tycker kanske att de är finare än gästerna eller för fina att ge service. Städerskorna däremot är väldigt trevliga. Så kommer vi tillbaka, nej. Ni bör läxa upp primadonnorna att gästerna betalar deras löner.
Vi valde rum Pyramid master havsutsikt. Rummet var fantastiskt. Terrass med solstolar, cabana och bubbelpool. Men däremot omöjligt att få bord på al’a carte restaurangerna. De kvinnliga värdarna på Buffén Tunkul var snorkiga och borde söka ett annat jobb. De manliga servitörerna var däremot mkt service villiga och trevliga. Verkar vara ett problem med den kvinnliga personalen även i incheckning har de dålig attityd. De tycker kanske att de är finare än gästerna eller för fina att ge service. Städerskorna däremot är väldigt trevliga. Så kommer vi tillbaka, nej. Ni bör läxa upp primadonnorna att gästerna betalar deras löner.
6
David
17 dic 2025
·
Soggiorno di 6 notti
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
2
sharlette
7 ott 2025
·
Soggiorno di 2 notti
The first night, the ocean was NOT visible; it was a view of a roof and a distant lagoon. We didn't have a spa/jacuzzi on balcony as we paid for. We were only there for 2 nights for a special anniversary celebration. I wanted my partner to experience the Sian Kaan Master suite to it's fullest. But it didn't work as a first impression. The HVAC had a really bad leak in our bedroom so we had towels all over the floor which saturated the beautiful rose petals I thew down that led to the bed. There was no jacuzzi on the balcony and it was a very small balcony. Lastly our tub did NOT drain so we showered with our feet/ankles remaining in the dirty water that would not drain away. Lastly, there was a male urinal in one bathroom that reeked of urine and I gagged every time I went to that restroom. So I had to resort to using the one in the living room at all times. :( Also, ALL the Si'an Kaan inclusive restraurants were booked and we didn't get the ANY of the ones that we wanted to experience until the last night, they booked us for Careyes, but we were no longer in the positive energy after the aweful first night stay. They finally exchanged our room and we were able to experience what we booked for only 5hrs of daylight. VERY sad.
The first night, the ocean was NOT visible; it was a view of a roof and a distant lagoon. We didn't have a spa/jacuzzi on balcony as we paid for. We were only there for 2 nights for a special anniversary celebration. I wanted my partner to experience the Sian Kaan Master suite to it's fullest. But it didn't work as a first impression. The HVAC had a really bad leak in our bedroom so we had towels all over the floor which saturated the beautiful rose petals I thew down that led to the bed. There was no jacuzzi on the balcony and it was a very small balcony. Lastly our tub did NOT drain so we showered with our feet/ankles remaining in the dirty water that would not drain away. Lastly, there was a male urinal in one bathroom that reeked of urine and I gagged every time I went to that restroom. So I had to resort to using the one in the living room at all times. :( Also, ALL the Si'an Kaan inclusive restraurants were booked and we didn't get the ANY of the ones that we wanted to experience until the last night, they booked us for Careyes, but we were no longer in the positive energy after the aweful first night stay. They finally exchanged our room and we were able to experience what we booked for only 5hrs of daylight. VERY sad.
6
Rose
25 ago 2025
·
Soggiorno di 3 notti
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
10
Lisa
5 set 2025
·
Soggiorno di 7 notti
Tile is commonly used in mexico. The hallways echoed and you could hear people talking and doors closing.
Tile is commonly used in mexico. The hallways echoed and you could hear people talking and doors closing.
6
carlos
21 ago 2025
·
Soggiorno di 5 notti
The hotel has a great location and the facilities are decent overall, but they need to be updated. The rooms especially need a remodel; the photos on the website didn't match what we actually got. The staff does their job, but they seemed unmotivated and lacked a service-oriented attitude. Like at other places, on your first day they "invite" you to a free breakfast the next morning to learn about their memberships. It's best to just say no right away. The agents they'll put in front of you are professionals and won't take no for an answer. They will always try to find a way to get you to sign contracts that are nearly impossible to cancel. Save yourself the trouble and the wasted time, and just enjoy your vacation.
The hotel has a great location and the facilities are decent overall, but they need to be updated. The rooms especially need a remodel; the photos on the website didn't match what we actually got. The staff does their job, but they seemed unmotivated and lacked a service-oriented attitude. Like at other places, on your first day they "invite" you to a free breakfast the next morning to learn about their memberships. It's best to just say no right away. The agents they'll put in front of you are professionals and won't take no for an answer. They will always try to find a way to get you to sign contracts that are nearly impossible to cancel. Save yourself the trouble and the wasted time, and just enjoy your vacation.
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Servizio
Il servizio varia notevolmente: molti membri del personale si sono dimostrati cordiali, ma il check-in può essere lento o disorganizzato, è frequente il tentativo di proporre upgrade e le risposte ai problemi o alle richieste relative ai piani ristorativi sono incostanti.
Recensioni degli ospiti correlate
4
Savanna
20 lug 2025
·
Soggiorno di 5 notti
First the staff was rude in the check in area, then you have to download a app and reserve your spot for dinner or lunch if you do not want a buffet, but the problem is that you have to do it 24 hours in advance and when you ask for the reservation, somebody will text you back on the app telling you if it’s available or not and if it’s not available, they do not give you the option to switch the time to see what is available. You literally have to pick another time and then they’ll text you again and tell you if it’s available or not that’s ridiculous. I was there five days and literally only got a reservation twice. Otherwise we were stuck eating buffet, chicken nuggets, and pizza horrible horrible. And when I asked the front desk the first day if she could help me reserve something for the first night because we supposedly had to book 24 hours in advance she told me that she couldn’t help me because she had other clients checking in. The kid center does not take any kids under four years old just fyi And if you would like room service, they charge you 300 Mexican pesos for the delivery I know it’s not much but all inclusive should be all inclusive.
First the staff was rude in the check in area, then you have to download a app and reserve your spot for dinner or lunch if you do not want a buffet, but the problem is that you have to do it 24 hours in advance and when you ask for the reservation, somebody will text you back on the app telling you if it’s available or not and if it’s not available, they do not give you the option to switch the time to see what is available. You literally have to pick another time and then they’ll text you again and tell you if it’s available or not that’s ridiculous. I was there five days and literally only got a reservation twice. Otherwise we were stuck eating buffet, chicken nuggets, and pizza horrible horrible. And when I asked the front desk the first day if she could help me reserve something for the first night because we supposedly had to book 24 hours in advance she told me that she couldn’t help me because she had other clients checking in. The kid center does not take any kids under four years old just fyi And if you would like room service, they charge you 300 Mexican pesos for the delivery I know it’s not much but all inclusive should be all inclusive.
2
Josue
10 ott 2025
·
Soggiorno di 4 notti
My stay at Grand Oasis Cancun was, without exaggeration, one of the most disappointing travel experiences I’ve ever had. From the moment I arrived, it was clear that this property is not maintained to the standards you would expect from a resort of its size or price. The room was dirty—not just overlooked, but neglected—with visible signs of poor cleaning and little attention to detail. Public areas weren’t much better, with trash left around and facilities that looked tired and uncared for. But the worst part of the entire experience was the attitude of the staff. Throughout my stay, I was met with rudeness, unhelpfulness, and in several situations, outright disrespect. At times it felt as though guests were treated as a burden rather than valued customers. Basic courtesy and professionalism—the bare minimum in the hospitality industry—were completely absent. On top of that, there were long lines for everything—check-in, bars, and even restaurants. Drinks were limited per person, which is unacceptable for an all-inclusive resort. There was always a wait, even though I visited in October, which isn’t even a busy season. The property was overcrowded, disorganized, and completely failed to deliver the relaxing experience you expect when booking an all-inclusive stay. What makes this even more disappointing is that a trip to Cancun should be enjoyable and memorable, but instead, this hotel left me frustrated and counting the days until I could leave. For a property that marke
My stay at Grand Oasis Cancun was, without exaggeration, one of the most disappointing travel experiences I’ve ever had. From the moment I arrived, it was clear that this property is not maintained to the standards you would expect from a resort of its size or price. The room was dirty—not just overlooked, but neglected—with visible signs of poor cleaning and little attention to detail. Public areas weren’t much better, with trash left around and facilities that looked tired and uncared for. But the worst part of the entire experience was the attitude of the staff. Throughout my stay, I was met with rudeness, unhelpfulness, and in several situations, outright disrespect. At times it felt as though guests were treated as a burden rather than valued customers. Basic courtesy and professionalism—the bare minimum in the hospitality industry—were completely absent. On top of that, there were long lines for everything—check-in, bars, and even restaurants. Drinks were limited per person, which is unacceptable for an all-inclusive resort. There was always a wait, even though I visited in October, which isn’t even a busy season. The property was overcrowded, disorganized, and completely failed to deliver the relaxing experience you expect when booking an all-inclusive stay. What makes this even more disappointing is that a trip to Cancun should be enjoyable and memorable, but instead, this hotel left me frustrated and counting the days until I could leave. For a property that marke
8
Danny
5 dic 2025
·
Soggiorno di 7 notti
Rooms were clean, service was very inconsistent and lots of people roaming the property constantly trying to upsale tours, amenities and time shares
Rooms were clean, service was very inconsistent and lots of people roaming the property constantly trying to upsale tours, amenities and time shares
4
JESUS
20 lug 2025
·
Soggiorno di 1 notte
Prepare yourself for Check In staff that are extremely condescending. We had VIP bracelets and preferred the regular Check In staff when our keys didn't work constantly randomly throughout out stay. Each day, I as waited for my transportation in the morning I witnessed the bell reception greet some people with great excitement and others more like a hassle unwelcomed. It was hectic. Time share presentations is to blame. The potetial buyers were first priority meanwhile other real paying guest were arriving too early from their international origins and thus causing disruption.
Prepare yourself for Check In staff that are extremely condescending. We had VIP bracelets and preferred the regular Check In staff when our keys didn't work constantly randomly throughout out stay. Each day, I as waited for my transportation in the morning I witnessed the bell reception greet some people with great excitement and others more like a hassle unwelcomed. It was hectic. Time share presentations is to blame. The potetial buyers were first priority meanwhile other real paying guest were arriving too early from their international origins and thus causing disruption.
6
Mauricio
17 ago 2025
·
Soggiorno di 1 notte
El servicio en recepción es muy malo
El servicio en recepción es muy malo
2
Allen
13 ott 2025
·
Soggiorno di 6 notti
Absolutely do not stay here — health and service concerns, especially for families and pregnant guests. We stayed at this hotel from Saturday to Friday, and I can confidently say this was one of the worst experiences I’ve ever had at any property. I would strongly advise anyone — especially families, young couples, or expectant mothers — to stay far away. From the moment we checked in, the service was dismissive and unwelcoming. It was immediately clear that if you look young or don’t “fit the profile” of their ideal guest, you’re treated as if your presence is an inconvenience. Requests were ignored, questions were met with attitude, and basic hospitality was nonexistent. The situation became even more unacceptable when we noticed an overwhelming musty odor in the room. It wasn’t just unpleasant — it was concerning. We soon discovered mold growing on the towel racks, which had also transferred that foul, moldy smell onto the towels themselves. Imagine trying to dry off with something that smells like it’s been rotting in a damp basement. It's not just gross — it's a serious health hazard, especially for those with allergies, respiratory issues, or in our case, a pregnant guest. Speaking of which, the treatment of my pregnant wife was especially upsetting. On multiple occasions, we requested water or a basic drink service, and we were blatantly ignored — while staff tended to other tables around us. It was dehumanizing to see her sit there, visibly pregnant,
Absolutely do not stay here — health and service concerns, especially for families and pregnant guests. We stayed at this hotel from Saturday to Friday, and I can confidently say this was one of the worst experiences I’ve ever had at any property. I would strongly advise anyone — especially families, young couples, or expectant mothers — to stay far away. From the moment we checked in, the service was dismissive and unwelcoming. It was immediately clear that if you look young or don’t “fit the profile” of their ideal guest, you’re treated as if your presence is an inconvenience. Requests were ignored, questions were met with attitude, and basic hospitality was nonexistent. The situation became even more unacceptable when we noticed an overwhelming musty odor in the room. It wasn’t just unpleasant — it was concerning. We soon discovered mold growing on the towel racks, which had also transferred that foul, moldy smell onto the towels themselves. Imagine trying to dry off with something that smells like it’s been rotting in a damp basement. It's not just gross — it's a serious health hazard, especially for those with allergies, respiratory issues, or in our case, a pregnant guest. Speaking of which, the treatment of my pregnant wife was especially upsetting. On multiple occasions, we requested water or a basic drink service, and we were blatantly ignored — while staff tended to other tables around us. It was dehumanizing to see her sit there, visibly pregnant,
2
Larry
30 lug 2025
·
Soggiorno di 5 notti
Wow! I don’t usually write bad reviews. It has to be something big for me to do this. Four of us booked a trip 7/26-7/30 to this place which I stay here almost monthly just to add to it. We checked in. No big deal. However my oldest son wasn’t coming and then his prior engagements changed his availability. So I booked a second room for him as there was four of us. I figured we would just split. Anyhow, I messed up and made a mistake. I booked the correct days but wrong month. I tried to get it changed. I offered to pay difference. Offered to cancel and refund and rebook. No no no. So now no place for my son. Ok I get it. I messed the dates up. But can’t we just change the booking? Nope…. Offered to pay fees too. I go to reception because now left with no choices. Book a third reservation. They tell me to wait till end of day in case they resolve it. Nope they didn’t. They did assure me if waited they would let me book a third reservation and there was availability. I listened. Came back that afternoon and nope no rooms. Now WTH am I gonna do. While I sit there them telling me no more rooms. I go on Expedia and book third room. But yep different building than the family. Wow they sure know how to treat guests. Never again.
Wow! I don’t usually write bad reviews. It has to be something big for me to do this. Four of us booked a trip 7/26-7/30 to this place which I stay here almost monthly just to add to it. We checked in. No big deal. However my oldest son wasn’t coming and then his prior engagements changed his availability. So I booked a second room for him as there was four of us. I figured we would just split. Anyhow, I messed up and made a mistake. I booked the correct days but wrong month. I tried to get it changed. I offered to pay difference. Offered to cancel and refund and rebook. No no no. So now no place for my son. Ok I get it. I messed the dates up. But can’t we just change the booking? Nope…. Offered to pay fees too. I go to reception because now left with no choices. Book a third reservation. They tell me to wait till end of day in case they resolve it. Nope they didn’t. They did assure me if waited they would let me book a third reservation and there was availability. I listened. Came back that afternoon and nope no rooms. Now WTH am I gonna do. While I sit there them telling me no more rooms. I go on Expedia and book third room. But yep different building than the family. Wow they sure know how to treat guests. Never again.
4
Jesus
14 dic 2025
·
Soggiorno di 6 notti
There were some things wrong with the room but the check in process was horrible no cordination and took forever
There were some things wrong with the room but the check in process was horrible no cordination and took forever
6
Daphney
13 dic 2025
·
Soggiorno di 1 notte
Don't arrive around checkout time, because nobody available to check in guests, as they are busy helping with check outs. I stood in line for 40 minutes with only 2 others ahead of me. The lady who checked us in did not offer any information about the hotel itself, although this was after the checkout rush. We walked around a bit and quickly realized that we should return to ask for a map. I am sure those folks work very hard, so it just slipped her mind. This is otherwise a great place for people of all ages. A lot to explore and a list of activities. I highly recommend The White Box for lunch. Most of the restaurants require a reservation for dinner, but we found out when we showed up. The room was clean and spacious. I would return here.
Don't arrive around checkout time, because nobody available to check in guests, as they are busy helping with check outs. I stood in line for 40 minutes with only 2 others ahead of me. The lady who checked us in did not offer any information about the hotel itself, although this was after the checkout rush. We walked around a bit and quickly realized that we should return to ask for a map. I am sure those folks work very hard, so it just slipped her mind. This is otherwise a great place for people of all ages. A lot to explore and a list of activities. I highly recommend The White Box for lunch. Most of the restaurants require a reservation for dinner, but we found out when we showed up. The room was clean and spacious. I would return here.
6
Braida
22 lug 2025
·
Soggiorno di 3 notti
check in was smooth until i got into my room and had another couple walk into my room they double booked our rooms when i went to speak to them they gave me attitude like if it was my fault they double booked.
check in was smooth until i got into my room and had another couple walk into my room they double booked our rooms when i went to speak to them they gave me attitude like if it was my fault they double booked.
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Posizione
Hotel in posizione fronte spiaggia nella Zona Hotelera, con facile accesso agli autobus e alle attrazioni della zona, oltre a una splendida vista sull'oceano. All'interno dell'ampia proprietà, aspettatevi lunghe passeggiate; il mare mosso o la presenza di alghe possono ridurre la balneabilità.
Recensioni degli ospiti correlate
10
Mohammed
5 lug 2025
·
Soggiorno di 7 notti
Great location, clean, lots of food.
Great location, clean, lots of food.
10
Juan Arturo
23 nov 2025
·
Soggiorno di 4 notti
Our room had an amazing view out to the beach, but resort was huge and therefore took a long walk to restaurants and other areas in the resort. Also, the food at buffets was always the same. There was not much of a variety.
Our room had an amazing view out to the beach, but resort was huge and therefore took a long walk to restaurants and other areas in the resort. Also, the food at buffets was always the same. There was not much of a variety.
8
Makayla
19 lug 2025
·
Soggiorno di 4 notti
The property is very beautiful. It is very large a lot of great amenities a lot of different activities to keep you occupied during your stay. The food lax seasoning there weren’t many options at the all-inclusive restaurants. The beach was not easily accessible. There was a drop down to get to the shoreline not recommended for young children.
The property is very beautiful. It is very large a lot of great amenities a lot of different activities to keep you occupied during your stay. The food lax seasoning there weren’t many options at the all-inclusive restaurants. The beach was not easily accessible. There was a drop down to get to the shoreline not recommended for young children.
10
Angela
13 lug 2025
·
Soggiorno di 6 notti
I loved there was something for everyone it was easy to get to not fsr from airport n easy access to get the bus to go to the shopping centers so many food chooses it is a big resort so its a lot of walking the entertainment is more on one side or main lobby area the down everything closes early pool i think was 7 nightlife 12.but overall a nice place.I would go back.
I loved there was something for everyone it was easy to get to not fsr from airport n easy access to get the bus to go to the shopping centers so many food chooses it is a big resort so its a lot of walking the entertainment is more on one side or main lobby area the down everything closes early pool i think was 7 nightlife 12.but overall a nice place.I would go back.
10
renatha
10 lug 2025
·
Soggiorno di 5 notti
Great location, great food, great staff. Noted that the areas near the airport stink sewer a lot - they say because of seaweed, not sure. The hotel stays in a great area, with no rocks on the beach
Great location, great food, great staff. Noted that the areas near the airport stink sewer a lot - they say because of seaweed, not sure. The hotel stays in a great area, with no rocks on the beach
10
Chandrapaul
2 set 2025
·
Soggiorno di 6 notti
Beautiful property ,friendly staff and tons of options for dining.easy access to local transportation
Beautiful property ,friendly staff and tons of options for dining.easy access to local transportation
8
Ye
6 dic 2025
·
Soggiorno di 6 notti
Overall a good hotel to stay at Cancun. Lots of food options and nice nature environment.
Overall a good hotel to stay at Cancun. Lots of food options and nice nature environment.
10
Samuel
5 set 2025
·
Soggiorno di 4 notti
It was a great location - Highly recommended.
It was a great location - Highly recommended.
8
ALINE
2 gen 2026
·
Soggiorno di 3 notti
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
8
Erick
25 set 2025
·
Soggiorno di 1 notte
Property was nice lots of dinning options beach was not swimmable had lots of seaweed we could only use the pools Sept 2025
Property was nice lots of dinning options beach was not swimmable had lots of seaweed we could only use the pools Sept 2025
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Ristorazione
C'è una grande scelta e diversi ristoranti ricevono elogi, ma i buffet sono spesso mediocri, le prenotazioni possono essere difficili, i bar a volte non hanno cocktail congelati o utilizzano alcolici di qualità inferiore e alcuni locali o prodotti hanno un costo aggiuntivo a seconda del tipo di braccialetto.
Recensioni degli ospiti correlate
6
Samantha
29 nov 2025
·
Soggiorno di 4 notti
rooms and food could be improved
rooms and food could be improved
6
Sarah
31 dic 2025
·
Soggiorno di 4 notti
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
10
Jose Rafael Motta
22 lug 2025
·
Soggiorno di 4 notti
Great place ! Food can be better though
Great place ! Food can be better though
6
Carmen A
1 set 2025
·
Soggiorno di 4 notti
Food
Food
8
Yevgeniya B
13 dic 2025
·
Soggiorno di 7 notti
Clean room, great staff and variety of dinning. Whoever, the restaurants offer very expensive drinks only. The cheapest bottle of wine is $ 105 and up! This is way too much.
Clean room, great staff and variety of dinning. Whoever, the restaurants offer very expensive drinks only. The cheapest bottle of wine is $ 105 and up! This is way too much.
8
Ashley
15 nov 2025
·
Soggiorno di 3 notti
I wish they mentioned you need to make reservations for ALL fancy restaurants. I didn’t get to eat at any because they were booked out four days in advance
I wish they mentioned you need to make reservations for ALL fancy restaurants. I didn’t get to eat at any because they were booked out four days in advance
10
katherine jane
28 set 2025
·
Soggiorno di 7 notti
Best ever. Above and beyond all expectations. Food at the buffet sucks. Grounds are imaculate. Lots of good entertainment and fine dining restaurants that have a dress code so bring your nice clothes. Cabanas rent for $45 a day and come with a waiter. Drinks.... seem watered down cuz the ice melts so fast. The outside bars alcohol is as warm as it is outside temperture so you're not gonna get ice cold drink. It's all inclusive but these people work hard to serve you. Tipping is appropriate. The fine dining restaurants you're going to want to bring $5's for lunch, $10's for dinner and $1's for drinks. I wouldn't give it if they didn't earn it. Dinner reservations for the whole week can be made the first day you're there and they do get booked days in advance. I was there 7 nights and couldn't get into the black hole. Room service menu has few options and no alcohol. Seems like you can't get a drink anywhere before noon. No breakfast memosas. Disappointed menudo wasnt served at the buffet or anywhere, not even on Sunday. Back to the alcohol... bring an insulated bottle to keep your drink cold and they'll mix it in there for
Best ever. Above and beyond all expectations. Food at the buffet sucks. Grounds are imaculate. Lots of good entertainment and fine dining restaurants that have a dress code so bring your nice clothes. Cabanas rent for $45 a day and come with a waiter. Drinks.... seem watered down cuz the ice melts so fast. The outside bars alcohol is as warm as it is outside temperture so you're not gonna get ice cold drink. It's all inclusive but these people work hard to serve you. Tipping is appropriate. The fine dining restaurants you're going to want to bring $5's for lunch, $10's for dinner and $1's for drinks. I wouldn't give it if they didn't earn it. Dinner reservations for the whole week can be made the first day you're there and they do get booked days in advance. I was there 7 nights and couldn't get into the black hole. Room service menu has few options and no alcohol. Seems like you can't get a drink anywhere before noon. No breakfast memosas. Disappointed menudo wasnt served at the buffet or anywhere, not even on Sunday. Back to the alcohol... bring an insulated bottle to keep your drink cold and they'll mix it in there for
6
Magdalena
31 lug 2025
·
Soggiorno di 3 notti
Nice property but needs updating. If you’re looking for a time on the beach - there was no beach - ocean too rough to try to get in. Food very average (no seafood was offered at the buffet). No frozen drinks available on property. Room - l got the “connecting” room. There was no noice barrier. Coffee maker did not work. I asked twice to have it replaced- never happened- used coffee shop instead. There is “safe” in the room but you need to pay extra for a key!
Nice property but needs updating. If you’re looking for a time on the beach - there was no beach - ocean too rough to try to get in. Food very average (no seafood was offered at the buffet). No frozen drinks available on property. Room - l got the “connecting” room. There was no noice barrier. Coffee maker did not work. I asked twice to have it replaced- never happened- used coffee shop instead. There is “safe” in the room but you need to pay extra for a key!
4
Fernando Martin De La
24 nov 2025
·
Soggiorno di 7 notti
Food was not the best and was over crowded. Had to reserve restaurants even though we had an upgraded wrist band. Rude staff at snack bars.
Food was not the best and was over crowded. Had to reserve restaurants even though we had an upgraded wrist band. Rude staff at snack bars.
4
Amanda
25 nov 2025
·
Soggiorno di 7 notti
The website says they have certain things which they absolutely don’t, there is no nightclub, casino, etc. There is no adult side to this hotel at all. Making a reservation for dinner is not ideal. Food was not good. They don’t listen and if you don’t get a do not disturb sign for your room they literally just walk in and the show that they put on is beyond loud, extremely loud. The only thing that saved this trip was the beautiful beach and water. Everything else not so good. I will not stay there again.
The website says they have certain things which they absolutely don’t, there is no nightclub, casino, etc. There is no adult side to this hotel at all. Making a reservation for dinner is not ideal. Food was not good. They don’t listen and if you don’t get a do not disturb sign for your room they literally just walk in and the show that they put on is beyond loud, extremely loud. The only thing that saved this trip was the beautiful beach and water. Everything else not so good. I will not stay there again.
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8
Alex
16 nov 2024
·
Soggiorno di 3 notti
Tremendo
Tremendo
10
María Ninfa
18 nov 2023
·
Soggiorno di 2 notti
Excelente hotel
Excelente hotel
10
Armando
2 settimane fa
·
Soggiorno di 3 notti
Todo muy bien, excelente atención, la comida bien. Lo único es que no sé por qué el hotel se mete a la pelea que hay entre taxis y Uber, me tocó caminar hasta el Boulevard para tomar el Uber. El negocio del hotel no es meterse en eso, es darle el servicio a los huéspedes.
Todo muy bien, excelente atención, la comida bien. Lo único es que no sé por qué el hotel se mete a la pelea que hay entre taxis y Uber, me tocó caminar hasta el Boulevard para tomar el Uber. El negocio del hotel no es meterse en eso, es darle el servicio a los huéspedes.
4
Rodrigo
4 settimane fa
·
Soggiorno di 2 notti
Não vale muito o preço não
Não vale muito o preço não
8
Elysson
4 ott 2026
·
Soggiorno di 4 notti
Hotel muito bom, voltaria a me hospedar
Hotel muito bom, voltaria a me hospedar
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Cauzione
Per questa struttura ti verrà richiesto di pagare una cauzione completamente rimborsabile.
Mostra di piùHai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Stai considerando questo hotel per il tuo viaggio a Cancún?
Qual è il costo abituale delle camere al The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?
Nei prossimi 60-90 giorni, le tariffe delle camere al The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive a Cancun si aggirano generalmente intorno a 211 USD a notte per due ospiti, con prezzi che variano da 211 USD a 271 USD.
Quando c'è meno affollamento al The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?
Il The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive a Cancun è meno affollato ad agosto, con una domanda in aumento verso un picco a settembre. Aspettatevi le condizioni più calme e la massima disponibilità alla fine dell'estate.
Quale mese offre le tariffe delle camere più basse al The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?
Ottobre è il mese più economico per soggiornare al The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive, con una media di 234 USD a notte; marzo è il più costoso a 340 USD. I prezzi più bassi di ottobre sono dovuti al fatto che agosto è il mese meno affollato.
Quali attrazioni e stili di viaggio si adattano al The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?
Il The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive a Cancun si trova vicino alle spiagge della Zona Hotelera, alla Laguna Nichupté e al Museo Maya di Cancun, il che lo rende una scelta eccellente per coppie e famiglie. Il mix di temi balneari/costieri e spa/relax dell'hotel è adatto agli ospiti che cercano relax in riva al mare con facile accesso ai luoghi di interesse locali.
Come si confronta il prezzo del The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive con quello degli hotel vicini?
Il The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive a Cancun è più economico di 15 su 19 hotel comparabili nelle vicinanze, con una mediana tipica di 267 USD a notte rispetto a circa 434 USD per i concorrenti.
Come si confronta il prezzo per notte di The Pyramid Cancun by Oasis -Premium Gourmet All Inclusive, Cancún con quello delle ultime settimane?
Il prezzo attuale di The Pyramid Cancun by Oasis -Premium Gourmet All Inclusive, Cancún è di 211 USD a notte per 2 ospiti, in linea con le tariffe abituali di questo hotel: si discosta non più di 5% dalla tariffa media di 221 USD degli ultimi 60 giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 198 USD e 357 USD.
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-07: NO DATA
- 2026-11-08: 211.41745062353513USD
- 2026-11-09: 211.41745062353513USD
- 2026-11-10: 211.45152607421872USD
- 2026-11-11: 211.45152607421872USD
- 2026-11-12: 211.46695614599608USD
- 2026-11-13: 211.28824291113278USD
- 2026-11-14: NO DATA
- 2026-11-15: 211.45152607421872USD
- 2026-11-16: 211.64148437792966USD
- 2026-11-17: 211.45152607421872USD
- 2026-11-18: 211.53199381347653USD
- 2026-11-19: 211.64148437792966USD
- 2026-11-20: 211.48486999999997USD
- 2026-11-21: NO DATA
- 2026-11-22: 211.48486999999997USD
- 2026-11-23: 211.64148437792966USD
- 2026-11-24: 211.64148437792966USD
- 2026-11-25: 211.64148437792966USD
- 2026-11-26: 211.64148437792966USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: 211.62052533886717USD
- 2026-12-01: 211.48486999999997USD
- 2026-12-02: 211.48486999999997USD
- 2026-12-03: 211.53199381347653USD
- 2026-12-04: 211.48486999999997USD
- 2026-12-05: 211.64148437792966USD
- 2026-12-06: 211.62052533886717USD
- 2026-12-07: 208.51976139990234USD
- 2026-12-08: 208.64075221630858USD
- 2026-12-09: 208.61118500048826USD
- 2026-12-10: 208.64075221630858USD
- 2026-12-11: 208.64075221630858USD
- 2026-12-12: 208.64075221630858USD
- 2026-12-13: 208.61118500048826USD
- 2026-12-14: 208.64075221630858USD
- 2026-12-15: 208.61118500048826USD
- 2026-12-16: 208.64075221630858USD
- 2026-12-17: 208.64075221630858USD
- 2026-12-18: 208.64075221630858USD
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: 208.61118500048826USD
- 2026-12-23: 208.64075221630858USD
- 2026-12-24: 396.7157195478515USD
- 2026-12-25: 377.02936369335936USD
- 2026-12-26: 422.7608300976562USD
- 2026-12-27: 377.02936369335936USD
- 2026-12-28: 377.02936369335936USD
- 2026-12-29: 455.2875915263671USD
- 2026-12-30: 455.2875915263671USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 237.59889700048825USD
- 2027-01-03: 237.09822774755858USD
- 2027-01-04: 237.59889700048825USD
- 2027-01-05: 238.6480568203125USD
- 2027-01-06: 235.3305403515625USD
- 2027-01-07: 239.82872100048826USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Al momento del check-in è necessario fornire la carta di credito utilizzata per la prenotazione in presenza del titolare e del relativo documento di identità comprensivo di foto. Eventuali altre richieste devono essere concordate con la struttura prima dell'arrivo.Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Durante le vacanze di Pasqua, gli ospiti di età inferiore a 25 anni devono essere accompagnati da un genitore o da un tutore legale.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 25 anni.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta pagamenti con carte di credito e carte di debito; non si accettano contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: Cleaning and Health Protocols (Oasis Hotels).
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Piscina accessibile dalle 08:00 alle 20:00.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 12 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Il Wi-Fi è gratuito nelle aree comuni (numero massimo di dispositivi: 4).
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- È disponibile il check-out senza contatti.
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Attività
Piscina
Campi da tennis
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Biliardo
Area giochi
Piscina scoperta
Musica dal vivo
Evening Entertainment
Pool (Seasonal Outdoor)
Ping pong
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti viso
Mini-club
Colazione in camera
Beach Sun Loungers
Snack Bar/Deli
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Parcheggio
Parcheggio
Parking Onsite
Internet
Wi-fi gratuito