El Mouradi Palm Marina - Couple et Famille uniquement

It is my 4`time at Palm Marina. Top staff,food and drinks. But the internet is not good.

The hotel is has amazing pool and sea views . The rooms are spacious and tidy . All staff are friendly and welcoming.

A minor problem at check in, as staff member clearly wanted to go home and so had no interest to assist our additional questions. Remainder of stay very good. In a suite which was large, clean but looking tired. great view of the pool and sea. All other staff, front desk, cashier, restaurants, bars, waiters, all really friendly, helpful. Breakfast buffet regularly replaced, so food hot. Egg station a big bonus, as was the fresh fruit drinks. Many staff around pool to assist with drinks. Evening dining we used the specialty meals. Meals lovely on the 3 days we stayed. Only problem was mis-communications at reception when we could book these speciality meals in advance. Overall a really lovely stay - much better than the ratings suggest. We would definitely consider returning.

Initial room we stayed in was nit up to standard, part of the balcony door broke off when my wife opened it and it hit her, they gave us 2 singles beds, when we specifically asked for and paid for a king bed, the 2nd day they changed our room to what we paid for, much better overall, lovely sight from balcony, beach and pool were lovely with loads of activities, only 1 other isshe was they forgot to clean our room one of the days even though we had the tag on the handle asking them to clean it, food from the buffet was on the blander side, but the a la carte restaurant meals in the hotel were nice

Rooms are dated but clean , an extension lead is a good idea as not many plug sockets in the rooms . Staff are very friendly and helpful